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Ricoh D009 Service Manual

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Table of Contents

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Download this manual See also: Service Manual
D009/D011/D012/D013
SERVICE MANUAL
003315MIU

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Summary of Contents for Ricoh D009

  • Page 1 D009/D011/D012/D013 SERVICE MANUAL 003315MIU...
  • Page 5 D009/D011/D012/D013 SERVICE MANUAL 003315MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 11 LEGEND PRODUCT COMPANY CODE GESTETNER LANIER RICOH SAVIN D009 MP 4000B LD040B Aficio MP 4000B 9040b D011 MP 4000 LD040 Aficio MP 4000 9040 D012 MP 5000B LD050B Aficio MP 5000B 9050b D013 MP5000 LD050 Aficio MP 5000 9050 DOCUMENTATION HISTORY REV.

  • Page 13: Table Of Contents

    D009/D011/D012/D013 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION................1-1 1.1 INSTALLATION REQUIREMENTS ............1-1 1.1.1 ENVIRONMENT ................1-2 1.1.2 MACHINE LEVEL................1-3 1.1.3 MINIMUM SPACE REQUIREMENTS ..........1-3 1.1.4 POWER REQUIREMENTS ...............1-4 1.2 INSTALLATION FLOW CHART ..............1-5 1.3 MAIN MACHINE INSTALLATION...............1-6 1.3.1 ACCESSORY CHECK ..............1-6 1.3.2 INSTALLATION PROCEDURE ............1-7...
  • Page 14 INSTALLATION PROCEDURE..........1-59 1.18 TRAY HEATER (OPTIONAL PAPER FEED UNIT) ......1-61 1.18.1 COMPONENT CHECK ..............1-61 1.18.2 INSTALLATION PROCEDURE..........1-61 1.19 HDD OPTION (D362, ONLY FOR D009/D012) ........1-69 1.19.1 COMPONENT CHECK ..............1-69 1.19.2 INSTALLATION PROCEDURE..........1-70 1.20 DATAOVERWRITESECURITY UNIT TYPE I (D362) ......1-71 1.20.1 BEFORE YOU BEGIN THE PROCEDURE .......1-71...
  • Page 15 3.4.3 EXPOSURE LAMP................3-10 3.4.4 SCANNER MOTOR.................3-12 3.4.5 SENSOR BOARD UNIT (SBU)............3-13 3.4.6 LAMP STABILIZER .................3-14 3.4.7 SIO (SCANNER IN/OUT) BOARD...........3-15 3.4.8 SCANNER HP SENSOR ..............3-15 3.4.9 PLATEN COVER SENSOR.............3-16 3.5 SCANNER -2....................3-17 3.5.1 FRONT SCANNER WIRE ...............3-17 3.5.2 REAR SCANNER WIRE..............3-19 D009/D011/D012/D013...
  • Page 16 RELAY, TRAY LIFT, PAPER END AND PAPER FEED SENSORS ....................3-45 3.10.5 REGISTRATION SENSOR ............3-46 3.11 FUSING ....................3-48 3.11.1 FUSING UNIT ................3-48 3.11.2 WEB ROLLER UNIT ..............3-48 3.11.3 BRAKE PAD ................3-49 3.11.4 WEB HOLDER ROLLER AND WEB ROLLERS ......3-50 D009/D011/D012/D013...
  • Page 17 3.15.2 DEVELOPMENT PADDLE MOTOR ..........3-73 3.15.3 TRANSFER/DEVELOPMENT MOTOR ........3-74 3.15.4 DRUM MOTOR................3-74 3.15.5 FUSING MOTOR ...............3-75 3.15.6 WEB MOTOR ................3-75 3.15.7 PAPER FEED MOTOR ..............3-76 3.15.8 TRANSFER BELT CONTACT MOTOR ........3-76 3.15.9 REGISTRATION MOTOR............3-76 3.15.10 TONER SUPPLY MOTOR .............3-77 D009/D011/D012/D013...
  • Page 18 4.8 SC TABLES: SC6XX ................4-22 4.9 SC TABLES: SC7XX -1 ................4-28 4.10 SC TABLES: SC7XX -2 ..............4-33 4.11 SC TABLES: SC8XX -1 ..............4-36 4.12 SC TABLES: SC8XX -2 ..............4-42 4.13 SC TABLES: SC9XX ................4-48 4.14 ELECTRICAL COMPONENT DEFECTS ..........4-52 D009/D011/D012/D013...
  • Page 19 SP8-XXX: DATA LOG2-1 ..............5-170 5.21 SP8-XXX: DATA LOG2-2 ..............5-180 5.22 SP8-XXX: DATA LOG2-3 ..............5-189 5.23 SP8-XXX: DATA LOG2-4 ..............5-199 5.24 SP8-XXX: DATA LOG2-5 ..............5-209 5.25 INPUT CHECK - 1 ................5-216 5.25.1 COPIER ...................5-216 5.26 INPUT CHECK -2 ................5-222 5.26.1 OPTIONS.................5-222 D009/D011/D012/D013...
  • Page 20 SELF-DIAGNOSTIC TEST FLOW ...........5-253 5.33.3 DETAILED SELF-DIAGNOSTIC MODE ........5-253 5.33.4 EXECUTING DETAILED SELF-DIAGNOSIS......5-254 5.34 USING THE DEBUG LOG ..............5-255 5.34.1 OVERVIEW................5-255 5.34.2 SWITCHING ON AND SETTING UP SAVE DEBUG LOG ..5-255 5.35 DIP SWITCHES ................5-261 5.35.1 I/O BOARD: DIP SW101............5-261 D009/D011/D012/D013 viii...
  • Page 21 6.7.1 OVERVIEW ..................6-25 6.7.2 DRUM CLEANING ................6-26 6.7.3 DRIVE MECHANISM...............6-27 6.7.4 DRUM PAWLS ................6-27 6.8 DRUM CHARGE..................6-28 6.8.1 OVERVIEW ..................6-28 6.8.2 CHARGE ROLLER VOLTAGE CORRECTION .......6-29 6.8.3 ID SENSOR PATTERN PRODUCTION TIMING......6-31 6.8.4 DRUM CHARGE ROLLER CLEANING ...........6-31 6.9 DEVELOPMENT ..................6-32 D009/D011/D012/D013...
  • Page 22 DUPLEX OPERATION ..............6-54 6.14 IMAGE TRANSFER AND PAPER SEPARATION ......6-56 6.14.1 OVERVIEW................6-56 6.14.2 BELT DRIVE MECHANISM ............6-57 6.14.3 TRANSFER BELT UNIT CONTACT MECHANISM ....6-57 6.14.4 IMAGE TRANSFER AND PAPER SEPARATION MECHANISM6-58 6.14.5 TRANSFER BELT CHARGE .............6-59 6.14.6 TRANSFER BELT CLEANING MECHANISM......6-61 D009/D011/D012/D013...
  • Page 23 6.18.4 HDD ENCRYPTION UNIT (D377) ..........6-83 SPECIFICATIONS 7. SPECIFICATIONS................ 7-1 7.1 GENERAL SPECIFICATIONS..............7-1 7.1.1 GENERAL ..................7-1 7.1.2 POWER CONSUMPTION ..............7-3 7.2 MACHINE CONFIGURATION ..............7-5 7.2.1 COPIER.....................7-5 7.3 OPTIONAL EQUIPMENT -1 ...............7-8 7.3.1 ARDF....................7-8 7.3.2 TWO-TRAY PAPER FEED UNIT ............7-8 D009/D011/D012/D013...
  • Page 24 SEE SECTION B838 FOR DETAILED TABLE OF CONTENTS D346 FAX OPTION TYPE 5000 SEE SECTION D346 FOR DETAILED TABLE OF CONTENTS D351 PAPER FEED UNIT PB3040 SEE SECTION D351 FOR DETAILED TABLE OF CONTENTS D352 LCT PB3050 SEE SECTION D352 FOR DETAILED TABLE OF CONTENTS D009/D011/D012/D013...
  • Page 25 SEE SECTION D353 FOR DETAILED TABLE OF CONTENTS D381 PRINTER/SCANNER OPTION TYPE 5000 SEE SECTION D381 FOR DETAILED TABLE OF CONTENTS D386 BRIDGE UNIT BU3030 SEE SECTION D386 FOR DETAILED TABLE OF CONTENTS D389 1-BIN TRAY BN3040 SEE SECTION D389 FOR DETAILED TABLE OF CONTENTS xiii D009/D011/D012/D013...

  • Page 27: Safety Notices

    Read This First Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the copier and peripherals, make sure that the copier power cord is unplugged. The wall outlet should be near the copier and easily accessible. Note that some components of the copier and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.

  • Page 28: Laser Safety

    NVRAM must be handled in accordance with local regulations. Safety and Ecological Notes for Disposal Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. Dispose of used toner, the maintenance unit which includes developer or the organic photoconductor in accordance with local regulations.
  • Page 29 Connector Clamp E-ring Short Edge Feed Long Edge Feed Cautions, Notes, etc. The following headings provide special information: FAILURE TO OBEY WARNING INFORMATION COULD RESULT IN SERIOUS INJURY OR DEATH. Obey these guidelines to ensure safe operation and prevent minor injuries. This information provides tips and advice about how to best service the machine.
  • Page 31 INSTALLATION B802 ARDF DF3010 D346 FAX OPTION TYPE 5000 PREVENTIVE MAINTENANCE D351 PAPER FEED UNIT PB3040 REPLACEMENT AND ADJUSTMENT D352 LCIT PB3050 D353 1200-SHEET LCIT RT3000 TROUBLESHOOTING B408 1000-SHEET FINISHER SR790 B804/B805 BOOKLET FINISHER SR3020/FINISHER SR3030 D381 PRINTER/SCANNER OPTION TYPE 5000 B838 SCANNER ACCESSIBILITY OPTION TYPE 4045 SERVICE TABLES DETAILED DESCRIPTIONS...

  • Page 33: Installation

    INSTALLATION...

  • Page 35: Installation Requirements

    Rating voltage for peripherals: Make sure to plug the cables into the correct sockets. D009/D011/D012/D013...

  • Page 36: Environment

    Installation Requirements 1.1.1 ENVIRONMENT Temperature Range: 10°C to 32°C (50°F to 90°F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) Ventilation: Room air should turn at least 30 m3/hr/person D009/D011/D012/D013...

  • Page 37: Machine Level

    D: Right > 55 cm (21.7") The 75 cm (29.6") recommended for the space at the front is for pulling out the paper tray only. If the operator stands at the front of the main machine, more space is required. D009/D011/D012/D013...

  • Page 38: Power Requirements

    Be sure to ground the machine. Input voltage level: North America 120 V, 60 Hz: More than 12.5 A Europe/Asia 220 V to 240V, 50 Hz/60 Hz: more than 6.8 A Permissible voltage fluctuation: 10% to 15% Never set anything on the power cord. D009/D011/D012/D013...

  • Page 39: Installation Flow Chart

    Installation Flow Chart 1.2 INSTALLATION FLOW CHART The following flow chart shows how to install the optional units more efficiently. Bridge Unit: Needed for the finishers. Paper Tray Unit or LCT 2000-sheet: Needed for the LCT 1200-sheet and finishers. D009/D011/D012/D013...

  • Page 40: Main Machine Installation

    Model Name Decal Emblem Cover 10 Stamp 11 Cloth Holder 12 Exposure Glass Cleaning Cloth 13 Operating Instructions Holder 14 Rivet 15 Ferrite Core 16 Power Supply Cord 17 Decal - Paper Size 18 Sheet - EULA: 16 Languages D009/D011/D012/D013...

  • Page 41: Installation Procedure

    Remove the scanner unit stay [1]. Open the front door [2], and then remove the jam location sheet [3]. Keep the scanner unit stay [1] inside the front door [2]. Reattach the jam location sheet. Close the front door. D009/D011/D012/D013...
  • Page 42 Paper tray number and size decals are also used for the optional paper feed unit or LCT. Keep these decals for use with these optional units. 10. Pull out the feeler [9] for the output tray full detection mechanism. D009/D011/D012/D013...
  • Page 43 Install the cover [1] at the right side of the copier. PCDU (Photoconductor and Development Unit) Open the front door. Open the right door [1]. Release the lock lever [2]. Pull out the PCDU [3] and place it on a clean flat surface. D009/D011/D012/D013...
  • Page 44 Spread a large piece of paper on a flat surface. Make sure the area is free of pins, paper clips, staples, etc. to avoid attraction to the magnetic development roller. Remove the opening cap [5], and then install it in the opening [6] of the PCDU. D009/D011/D012/D013 1-10...
  • Page 45 11. Pour the developer [9] into the development unit. The developer lot number is embossed on the end of the developer package. Do not discard the package until you have recorded the lot number. ( Section 3.8.3 "Developer") 1-11 D009/D011/D012/D013...

  • Page 46: Toner Bottle

    Press in on the sides of the fence release, and slide the side fences to the appropriate mark for the paper size. Pinch the sides of the end fence and move it to the appropriate mark for the paper size, then load the paper. Check the position of the stack. D009/D011/D012/D013 1-12...

  • Page 47: Initialize Td Sensor And Developer

    However, if you change the "Auto Detect" with the UP setting, you can select the paper size. Check the copy quality and machine operation. Electrical Total Counter The electrical total counter no longer requires initialization. The new incrementing counter is set to “0” at the factory. 1-13 D009/D011/D012/D013...

  • Page 48: Exposure Glass Cleaner

    Attach the operation instructions holder [1] to the left side of the copier (snap rivet x 2). If a finisher has been installed, attach the operation instructions holder [2] to the rear side of the finisher (snap rivet x 2). D009/D011/D012/D013 1-14...

  • Page 49: Moving The Machine

    Make sure there is no paper left in the paper trays. Then fix down the bottom plates with a sheet of paper and tape. Do one of the following: Attach shipping tape to the covers and doors. Shrink-wrap the machine tightly. 1-15 D009/D011/D012/D013...

  • Page 50: Paper Feed Unit Installation (D351)

    You need two or more persons to lift the copier. The copier is highly unstable when lifted by one person, and may cause injury or property damage. Do not lift the copier with the paper feed unit installed. The handle and grips may be damaged. D009/D011/D012/D013 1-16...
  • Page 51 Remove the paper trays and remove all tape and padding. Grasp the handle [1] and grips [2] of the machine. Lift the copier and install it on the paper feed unit [3]. Hold the handle and grips of the machine when you lift and move the machine. 1-17 D009/D011/D012/D013...
  • Page 52 [5] after installing the tray heater if you install the tray heater. Load paper into the paper feed unit. 10. Turn on the main power switch of the machine. 11. Check the paper feed unit operation and copy quality. D009/D011/D012/D013 1-18...

  • Page 53: Accessory Check

    You need two or more persons to lift the copier. The copier is highly unstable when lifted by one person, and may cause injury or property damage. Do not lift the copier with the paper feed unit installed. The handle and grips may be damaged. 1-19 D009/D011/D012/D013...
  • Page 54 Remove all tapes and retainers in the LCT. Grasp the handle [1] and grips [2] of the machine. Lift the copier and install it on the LCT [3]. Hold the handle [1] and grips [2] of the machine when you lift and move the machine. D009/D011/D012/D013 1-20...
  • Page 55 5). But the cutout [7] is for attaching the tray heater. Therefore, attach the securing brackets [2] after installing the tray heater if you install the tray heater. Load paper into the LCT. Turn on the main power switch of the machine. 10. Check the LCT operation and copy quality. 1-21 D009/D011/D012/D013...

  • Page 56: Installation Procedure

    Front Bracket Rear Bracket Stud Screw Joint Pin 1.6.2 INSTALLATION PROCEDURE Unplug the main machine power cord before starting the following procedure. The Paper Tray Unit (D351) or LCT 2000-sheet (D352) must be installed before installing this 1200-sheet LCT. D009/D011/D012/D013 1-22...
  • Page 57 Unpack the LCT and remove the tapes. Remove the stand covers [1]. Release the locks [2] of the front and rear caster stands. Remove the caster stands [3]. Remove the paper path cover [4], connector cover [5] and six hole covers [6]. 1-23 D009/D011/D012/D013...
  • Page 58 Pull out the front and rear rails [10], and then hang them on each bracket [11]. Connect the LCT cable [12] to the main machine. 10. Slide the LCT [13] into the main machine. 11. Make sure that the front and rear sides of the LCT are closely attached to the main machine. D009/D011/D012/D013 1-24...

  • Page 59: Installation Procedure

    Check the quantity and condition of the accessories against the following list. Description Q’ty ARDF Attention Decal Sheet – Top Cover Stamp Knob Screw Stud Screw Platen Sheet 1.7.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure. Remove the all tapes and shipping retainers. 1-25 D009/D011/D012/D013...
  • Page 60 Insert the two stud screws [1] on the top of the machine. Mount the ARDF [2] by aligning the screw keyholes [3] of the ARDF support plate over the stud screws. Slide the ARDF toward the front of the machine. Secure the ARDF with the two knob screws [4]. D009/D011/D012/D013 1-26...
  • Page 61 Place the platen sheet [6] on the exposure glass. Align the rear left corner (of the platen sheet) with the corner [7] on the exposure glass. 10. Close the ARDF. 11. Open the ARDF and check that the platen sheet is correctly attached. 1-27 D009/D011/D012/D013...
  • Page 62 16. Close the ARDF cover [8]. 17. Attach the decal [12] to the top cover as shown. Choose the language you want. 18. Plug in and turn on the main power switch of the machine, and then check the ARDF operation. D009/D011/D012/D013 1-28...
  • Page 63 19. Make a full size copy. Check that the registrations (side-to-side and leading edge) and image skew are correct. If they are not, adjust the registrations and image skew referring to the "Copy Adjustments" in the section of the "Replacements and Adjustments". 1-29 D009/D011/D012/D013...

  • Page 64: Platen Cover Installation (G329)

    1.8 PLATEN COVER INSTALLATION (G329) Install screws [1] ( x 2) on the top cover as shown. Position the platen cover bracket [2] on the heads of the stud screws, and slide the platen cover [3] to the left. D009/D011/D012/D013 1-30...

  • Page 65: 1-Bin Tray Unit (D389)

    Unplug the copier power cord before starting the following procedure. If the bridge unit (D386) has already been installed on the machine, remove it before installing 1-bin tray unit (D389). This makes it easy to do the following procedure. 1-31 D009/D011/D012/D013...
  • Page 66 Remove the front right cover [1] ( x 1). Remove the paper exit cover [2] ( x 1). Keep this screw for step 5. Install the 1-bin tray unit [3] ( x 1, x 1 [This screw was removed in step 4]). D009/D011/D012/D013 1-32...
  • Page 67 3; M3 x 16). Reinstall the front right cover on the machine, and then close the right door of the machine. Turn on the main power switch of the machine. 10. Check the 1-bin tray unit operation. 1-33 D009/D011/D012/D013...

  • Page 68: Bridge Unit (D386)

    If you will install the 1-bin tray (D389) on the machine, install the 1-bin tray first before installing the bridge unit (D386). This makes it easy to do the following procedure. If you will install the finisher unit (B408, B804 or B805) on the machine, install it D009/D011/D012/D013 1-34...
  • Page 69 If the sensor feeler [1] is out, fold it into the machine. Open the right door of the machine. Remove the upper inner tray [2]. Remove the front right cover [3] ( x 1). Remove the connector cover [4] ( x 1). 1-35 D009/D011/D012/D013...
  • Page 70 Bridge Unit (D386) Attach the two guides [5] to the cutouts [6] in the inner tray. Install the bridge unit [7] in the machine. Secure the bridge unit with the long knob screw [8] and knob screw [9]. D009/D011/D012/D013 1-36...
  • Page 71 Holder bracket [11] is used in the installation procedure of the finisher (B408, B804 or B805).Do not install it at this time. 12. Turn on the main power switch of the machine. 13. Check the bridge unit operation. 1-37 D009/D011/D012/D013...

  • Page 72: 2000/3000-Sheet Finishers (B804/B805)

    Support Tray Lower output tray (B804 only) Cushion (with double-sided tape) Small ground (earth) plate (B805 only)* : Four of these six screws are not used for this model. : Item No.11 is not used for this model. D009/D011/D012/D013 1-38...

  • Page 73: Installation Procedure

    1.11.2 INSTALLATION PROCEDURE Unplug the main machine power cord before starting the following procedure. If this finisher is installed on the D009, D001, D012 or D013 copier, the following options must be installed before installing this finisher. Bridge Unit (D886) Paper Feed Unit (D351) or LCT (D352) Unpack the finisher and remove all tapes and packing materials from the finisher.
  • Page 74 2000/3000-Sheet Finishers (B804/B805) Open the front door, and then remove all tapes and packing materials from the inside of the finisher. Pull out the jogger unit [1], and then remove all tapes and retainers. D009/D011/D012/D013 1-40...
  • Page 75 Attach the front joint bracket [5] and the holder bracket [6] ( x 2; M4 x 14). Holder bracket [6] must be placed outside the front joint bracket [5]. This bracket is provided with the Bridge Unit (D386). 1-41 D009/D011/D012/D013...
  • Page 76 13. Install the upper output tray [9] ( x 1; M3 x 8). 14. Only for B804, install the lower output tray [10]. 15. Turn on the main power switch of the machine. 16. Check the finisher operation. D009/D011/D012/D013 1-42...
  • Page 77 If a stacking problem occurs several times on the upper output tray [1], put the support tray [2] on the tray as shown. Keep this tray in the manual pocket if this tray does not need to be installed. 1-43 D009/D011/D012/D013...

  • Page 78: Punch Unit (B702)

    The Punch Unit B702 can be installed in the 2000/3000 Sheet (Booklet) Finisher B804/B805. 1.12.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty Punch-out Waste Unit Slide Drive Unit Punch Waste Hopper Screws (M3 x 6) Side-to-Side Detection Unit Punching Unit D009/D011/D012/D013 1-44...

  • Page 79: Installation Procedure

    At the bottom of the rear cover, make sure to disconnect the tabs that attach the cover to the frame. Remove the guide plate [3] ( x 2). Remove the bracket [4] from the punch unit ( x 3). 1-45 D009/D011/D012/D013...
  • Page 80 Attach the slide drive unit [7] to the finisher and connect it to the punch unit ( x 2, 1). Push in the slide drive unit at when you attach the screw Make sure that the punch unit moves freely and is not blocked by the screws. D009/D011/D012/D013 1-46...
  • Page 81 14. Install the punch-waste transport unit [12] in the finisher. 15. Make sure that the punch-waste transport unit moves smoothly on its rails. If it does not, make sure that the rails are aligned with the grooves. 16. Remove the short connector [13] from the connector [14]. 1-47 D009/D011/D012/D013...
  • Page 82 18. Set the hopper [15] in its holder. 19. Reassemble the finisher, and then install it on the main machine. 20. Connect the power cord to the outlet, and then turn the main power switch on. 21. Check the punch unit operation. D009/D011/D012/D013 1-48...

  • Page 83: 1000-Sheet Finisher (B408)

    (Use 4) Knob Screw - M4 x 10 Copy Tray Knob Screw - M3 x 8 Screw - M3 x 8 Rear Joint Bracket Grounding Plate Staple Position Decal Rear Joint Bracket = Necessary, --- = Not necessary 1-49 D009/D011/D012/D013...

  • Page 84: Installation Procedure

    Be sure to keep screw [1] shown at the top left drawing above. It will be needed to secure the grounding plate later in this procedure. Install the front joint bracket [2] / holder bracket [3] ( x 2; M4 x 14) and rear joint bracket [4] ( x 2; M4 x 14). D009/D011/D012/D013 1-50...
  • Page 85 Align the finisher on the joint brackets, and lock it in place by pushing the locking lever. Secure the locking lever (1 knob screw; M3 x 8). Close the front door. Install the copy tray [8] (1 knob screw; M4 x 10). Connect the finisher cable [9] to the main machine as shown above. 1-51 D009/D011/D012/D013...
  • Page 86 1000-Sheet Finisher (B408) 10. Attach the staple position decal [10] to the ARDF as shown. 11. Turn on the main power switch and check the finisher operation. D009/D011/D012/D013 1-52...

  • Page 87: Key Counter Bracket

    Hold the key counter plate nuts [1] on the inside of the key counter bracket [2] and insert the key counter holder [3]. Secure the key counter holder to the bracket ( x 2). Install the key counter cover [4] ( x 2). Rear cover [5] ( x 5) 1-53 D009/D011/D012/D013...
  • Page 88 Cut off the part [6] of the rear cover. Connect the harness to CN211 [7] on the IOB ( x 3). Peel off the double-sided tape on the key counter bracket and attach the key counter to the scanner right cover [8]. Reassemble the machine. D009/D011/D012/D013 1-54...

  • Page 89: Key Counter Interface Unit

    1.15 KEY COUNTER INTERFACE UNIT 1.15.1 INSTALLATION PROCEDURE Rear cover [1] ( x 3) Install the key counter interface board in the location [2] ( x 4). Connect the harness to CN3 on the key counter interface board. 1-55 D009/D011/D012/D013...
  • Page 90 Connect the other terminal of the harness to CN214 [3] on the IOB ( x 3). Cut off the part [4] of the rear cover. Connect the harness from the counter device to CN4 on the key counter interface board and clamp it with three clamps [5]. Reassemble the machine. D009/D011/D012/D013 1-56...

  • Page 91: Anti-Condensation Heater (Scanner)

    Scanner rear frame ( Section 3.4.4 "Scanner Motor" in the "Replacement and Adjustment" section.) Move the scanner carriage [1] to the right side by rotating the scanner motor. Install the heater [2] in the scanner unit ( x 2, x 1) Put the cable through the cutout [3]. 1-57 D009/D011/D012/D013...
  • Page 92 Release the heater relay cable [4] ( x 1). Route the heater relay cable [5] as shown ( x 3). 10. Connect the heater cable [6] to the heater relay cable ( x 1). 11. Reassemble the machine. D009/D011/D012/D013 1-58...

  • Page 93: Tray Heater

    Remove trays 1 and 2 from the machine. Connect the connector [1] of the heater to the connector [2] of the main machine. Install the heater [3] inside the machine ( x 1). Remove the connector cover [4] ( x 1). 1-59 D009/D011/D012/D013...
  • Page 94 Tray Heater Release the heater relay connector [5] ( x 1). Connect the heater relay connector to the connector [6] (front side) of the main frame x 1). Reassemble the machine. D009/D011/D012/D013 1-60...

  • Page 95: Component Check

    Description Q’ty Tray heater On-standby decal 1 (-90) or 2 (-91) Harness 2 (For G832) Harness 1 (For B800/B801) Screw M4 x 10 Installation procedure 1.18.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. 1-61 D009/D011/D012/D013...
  • Page 96 Install the tray heater [1] in the optional paper feed unit ( x 1). Remove the two securing brackets [2] ( x 1 each), and then the rear cover [3] of the optional paper feed unit ( x 2). D009/D011/D012/D013 1-62...
  • Page 97 Connect the harness [7] to the connector [8] of the tray heater. Route the harness [7] as shown and clamp it with four clamps ( x 4). Connect the harness [7] to the connector [9] of the mainframe. 1-63 D009/D011/D012/D013...
  • Page 98 12. Connect the optional heater relay connector to the connector [12] (rear side) of the main frame ( x 1). 13. Reassemble the mainframe and optional paper feed unit. 14. Attach the on/standby decal [13] to the right-hand side of the main power switch. D009/D011/D012/D013 1-64...
  • Page 99 2) Remove the right tray [2] while pressing down the stopper [3]. When reinstalling the right tray, set the right tray on the guide rail and carefully push the tray in, making sure to keep the tray level. 1-65 D009/D011/D012/D013...
  • Page 100 1 each), and then the rear cover [6] of the optional LCT ( x 2). Pull out tray 2 from the mainframe. Replace the shoulder screw [7] with the washer screw [8], using the securing bracket [9] D009/D011/D012/D013 1-66...
  • Page 101 Connect the harness [10] to the connector [11] of the tray heater. 10. Route the harness [10] as shown and clamp it with four clamps ( x 4). 11. Connect the harness [10] to the connector [12] of the mainframe. 12. Remove the connector cover [13] ( x 1). 1-67 D009/D011/D012/D013...
  • Page 102 14. Connect the optional heater relay connector to the connector [15] (rear side) of the main frame ( x 1). 15. Reassemble the mainframe and optional LCT. 16. Attach the on/standby decal [16] to the right-hand side of the main power switch. D009/D011/D012/D013 1-68...

  • Page 103: Hdd Option (D362, Only For D009/D012)

    HDD Option (D362, only for D009/D012) 1.19 HDD OPTION (D362, ONLY FOR D009/D012) 1.19.1 COMPONENT CHECK Description Q’ty For D009/D012 HDD Unit Screw Keytop: Copy Keytop: Document Server Knob Screw = Necessary, --- = Not necessary 1-69 D009/D011/D012/D013...

  • Page 104: Installation Procedure

    HDD Option (D362, only for D009/D012) 1.19.2 INSTALLATION PROCEDURE Remove the controller board [1] ( x 2). Install the HDD unit [2] in the controller board ( x 3). Reinstall the controller board in the machine. Remove the dummy keytops (top and second from the top).

  • Page 105: Dataoverwritesecurity Unit Type I (D362)

    [System Settings] – [Administrator Tools] – [Administrator Authentication Management] - [Available Settings] If this setting is disabled (not selected), tell the customer this setting must be enabled (selected) before you do the installation procedure. 1.20.2 SEAL CHECK AND REMOVAL 1-71 D009/D011/D012/D013...

  • Page 106: Installation Procedure

    "SD Card Appli Move" procedure first if you want to install the DataOverwriteSecurity unit. Turn off the main power switch if the machine is turned on. Disconnect the network cable if it is connected. Remove the slot cover [1] for SD cards ( x 1). D009/D011/D012/D013 1-72...
  • Page 107 2) Replace the “DataOverwriteSecurity Unit” (SD card) with the correct type 3) Do the installation procedure in this procedure again, from Step 1. 12. Go into the User Tools mode, and select System Settings> Administrator Tools> Auto Erase Memory Setting> On. 13. Exit the User Tools mode. 1-73 D009/D011/D012/D013...
  • Page 108 16. Check the overwrite erase icon. The icon [2] changes to [3] when job data is stored in the HDD. The icon goes back to its usual shape [2] after this function has completed a data overwriting in the HDD. D009/D011/D012/D013 1-74...

  • Page 109: Copy Data Security Unit

    Copy Data Security Unit 1.21 COPY DATA SECURITY UNIT 1.21.1 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure. Rear cover [1] ( x 6) Controller unit [2] ( x 2) 1-75 D009/D011/D012/D013...
  • Page 110 When you remove this option from the machine, first set the setting to "OFF" with the user tool before removing this board. If you forget to do this, "Data Security for Copying" feature cannot appear in the user tool settings. And then D009/D011/D012/D013 1-76...
  • Page 111 Copy Data Security Unit SC165 will appear every time the machine is switched on, and the machine cannot be used. Make sure that the machine can recognize the option ( "Check All Connections" at the end of this section). 1-77 D009/D011/D012/D013...

  • Page 112: Hdd Encryption Unit

    If this setting is not selected, tell the customer that this setting must be selected before you can do the installation procedure. 1.22.2 SEAL CHECK AND REMOVAL You must check the box seals to make sure that they were not removed after the D009/D011/D012/D013 1-78...

  • Page 113: Installation Procedure

    Turn off the main power switch. Remove the SD card from slot 2. Attach the slot cover [1] ( x 1). Login to User Tools as the Administrator. 10. Go to [User Tools] [System Settings] [Administration Tools] [Machine Data Encryption Settings] [Encrypt] 1-79 D009/D011/D012/D013...

  • Page 114: Recovery From A Device Problem

    Make an "nvram_key.txt" file in the "restore_key" folder in the SD card. Ask an administrator to input the encryption key (this has been printed out earlier by the user) into the "nvram_key.txt" file. Remove only the HDD unit ( HDD Unit). Turn on the main power switch. D009/D011/D012/D013 1-80...
  • Page 115 11. Remove the SD card from slot 2. 12. Turn on the main power switch. 13. Initialize the NVRAM (SP5801-001) and HDD unit (SP5832-001) with SP mode. 14. The user must enable the HDD encryption unit with a user tool. 1-81 D009/D011/D012/D013...

  • Page 116: Browser Unit Type D

    Login with the administrator user name and password. Touch "Extended Feature Settings" twice on the LCD. Touch "Install" on the LCD. Touch "SD Card". 10. Touch the "Browser" line. 11. Under "Install to", touch "Machine HDD" and touch "Next". D009/D011/D012/D013 1-82...
  • Page 117 Push the "Login/ Logout" key. Login with the administrator user name and password. Touch "Extended Feature Settings" twice on the LCD. Touch "Uninstall" on the LCD. Touch the "Browser" line 10. A confirmation message appears on the LCD. 1-83 D009/D011/D012/D013...
  • Page 118 16. Exit "User/Tools" setting, and then turn off the main power switch. 17. Remove the SD card from the SD card slot 2. 18. Overwrite the updated program in the "sdk" folder of the browser unit application with 19. Do the "Installation Procedure" to install the browser unit. D009/D011/D012/D013 1-84...

  • Page 119: Preventive Maintenance

    PREVENTIVE MAINTENANCE...

  • Page 121: Pm Table - Mainframe

    PM Table - Mainframe 2. PREVENTIVE MAINTENANCE 2.1 PM TABLE - MAINFRAME Amounts mentioned as the PM interval indicate the number of prints. Symbol key: C: Clean, R: Replace, L: Lubricate, I: Inspect D009/D011/D12/D013 160K 320K 800K Note Scanner/Optics Reflector...
  • Page 122 PM Table - Mainframe D009/D011/D12/D013 160K 320K 800K Note Drum Cleaning Blade 2 Quenching Lamp Dry cloth Pick-off Pawls Spurs Dry cloth Perform SP3001-2 after ID Sensor blower brush cleaning. Blower brush. Cleaning Entrance Seal Replace if required. Side Seal...
  • Page 123 PM Table - Mainframe D009/D011/D12/D013 160K 320K 800K Note Registration Roller Dust Blower brush. Blade Feed Rollers Water Pick-up Rollers Water Separation Rollers Water By-pass Feed Roller Water By-pass Pick-up Roller Water By-pass Separation Water Roller Paper Feed Guides Dry cloth...
  • Page 124 PM Table - Mainframe D009/D011/D12/D013 160K 320K 800K Note Exit Sensor Water Transfer Belt Unit Dry cloth. To prevent damage to the Transfer Belt cleaning blade, always replace these items together. Transfer Belt Cleaning Blade Transfer Belt Rollers Dry cloth...
  • Page 125 PM Table - Mainframe D009/D011/D12/D013 160K 320K 800K Note Fusing Unit and Paper Exit Fusing Entrance and Water or alcohol Exit Guide Plates Hot Roller Pressure Roller Fusing Thermistors Cleaning Roller Grease: Barrierta JFE 55/2 Bushings Hot Roller Strippers Water or alcohol...

  • Page 126: Pm Table - Options

    Damp cloth; alcohol Exit Roller Damp cloth; alcohol Inverter Roller Damp cloth; alcohol Idle Rollers Damp cloth; alcohol D351 150K 300K 450K Note Paper Feed Unit Relay Rollers Dry or damp cloth Bottom Plate Pad Dry or damp cloth D009/D011/D012/D013...
  • Page 127 Discharge Brush Dry cloth Sensors Blower brush Jogger Fences Replace if required. B804/B805 Note 2000/3000-Sheet (Booklet) Finisher Rollers Water or alcohol. Discharge Brush Dry cloth Sensors Blower brush Jogger Fences Replace if required. Punch Unit Punch Chads Discard chads. D009/D011/D012/D013...
  • Page 128 PM Table - Options D386 Note Bridge Unit Rollers Dry or damp cloth Copy Tray Dry or damp cloth Sensors Blower brush D389 Note 1-Bin Tray Unit Rollers Dry or damp cloth Copy Tray Dry or damp cloth Sensors Blower brush D009/D011/D012/D013...

  • Page 129: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT...

  • Page 131: General Cautions

    Do not touch the glass surface of the polygon mirror motor unit with bare hands. After replacing the LD unit, do the laser beam pitch adjustment. 3.1.2 USED TONER Dispose of used toner in accordance with local regulations. Never throw toner into an open flame, for toner dust may ignite. D009/D011/D012/D013...

  • Page 132: Special Tools And Lubricants

    Digital Multimeter – FLUKE 187 A2309003 Adjustment Cam – Laser Unit A2309004 Positioning Pin – Laser Unit B6455010 SD Card B6456820 USB Read/Writer G0219350 Loop Back Connector 3.2.2 LUBRICANTS Part Number Description Q’ty A2579300 Grease Barrierta S552R 52039502 Silicone Grease G-501 D009/D011/D012/D013...

  • Page 133: Exterior Covers

    Upper Inner Cover Open the front door [A]. Upper inner cover [B] ( x 2) Lower Inner Cover Remove the front door [A] (pin x 2) Shield glass cover [C] Shield glass [D] ( x 2) Lower inner cover [E] D009/D011/D012/D013...

  • Page 134: Left Cover

    Exterior Covers 3.3.2 LEFT COVER Left cover [A] ( x 6) 3.3.3 REAR COVER Rear cover [A] ( x 6) 3.3.4 RIGHT REAR COVER Rear cover ( Section 3.3.3 "Rear Cover") D009/D011/D012/D013...

  • Page 135: Operation Panel

    Right top cover [C] ( x 1) Right rear cover [D] ( x 4) 3.3.5 OPERATION PANEL Open the right door. Front right cover [A] ( x 1) Operation panel with the scanner front cover [B] ( x 6, x 1, x 1) D009/D011/D012/D013...

  • Page 136: Paper Exit Cover

    Make sure that the two screws [C] are installed in the outer screw holes on the scanner front cover. Scanner front cover [D] ( x 2) Operation panel [E] 3.3.6 PAPER EXIT COVER Front right cover ( Section 3.3.5 "Operation Panel") D009/D011/D012/D013...

  • Page 137: Inner Tray

    Paper exit cover [A] ( x 1) 3.3.7 INNER TRAY Left cover ( Section 3.3.2 "Left Cover") Upper inner cover ( Section 3.3.1 "Front Door, Upper and Lower Inner Cover") Paper exit cover ( Section 3.3.6 "Paper Exit Cover") Inner tray [A] D009/D011/D012/D013...

  • Page 138: Scanner -1

    Exposure glass with left scale [D] Position the black marker [E] at the front-left corner when you reattach the ARDF exposure glass. 3.4.2 ORIGINAL LENGTH/WIDTH SENSORS Monochrome Scanner Model Exposure glass with left scale ( Section 3.4.1 "Exposure Glass") D009/D011/D012/D013...
  • Page 139 Exposure glass with left scale ( Section 3.4.1 "Exposure Glass") Ground plate ( Section 3.4.5 "Sensor Board Unit (SBU)") Original width sensor bracket [A] ( x 1) Original length sensor bracket [B] ( x 1, x 2) Original width and length sensors [C] ( x 1 each) D009/D011/D012/D013...

  • Page 140: Exposure Lamp

    Operation panel with scanner front cover ( Section 3.3.5 "Operation Panel") Exposure glass ( Section 3.4.1 "Exposure Glass") Move the 1st scanner carriage [A] to the cutout [B] in the front frame. Scanner left stays [C] ( x 2) Scanner front frame [D] ( x 5) D009/D011/D012/D013 3-10...
  • Page 141 Rear cover ( Section 3.3.3 "Rear Cover") Scanner rear frame ( Section 3.4.4 "Scanner Motor") Disconnect the exposure lamp cable from the lamp stabilizer ( x 1, x 2). Do steps 7 to 11 in the "Color Scanner Model" described above. 3-11 D009/D011/D012/D013...

  • Page 142: Scanner Motor

    Scanner -1 3.4.4 SCANNER MOTOR Rear cover ( Section 3.3.3 "Rear Cover") Scanner left cover [A] ( x 2) Scanner top rear cover [B] ( x 1) Scanner rear frame [C] ( x 8, x 3, x 2) D009/D011/D012/D013 3-12...

  • Page 143: Sensor Board Unit (Sbu)

    Exposure glass ( Section 3.4.1 "Exposure Glass") Original length sensor bracket ( Section 3.4.2 "Original Length/Width Sensors") Sensor board unit [A] ( x 4, flat cable x 1) Color Scanner Model Exposure glass ( Section 3.4.1 "Exposure Glass") 3-13 D009/D011/D012/D013...

  • Page 144: Lamp Stabilizer

    SP4–688 (DF: Density Adjustment): Use this to adjust the density level if the ID of outputs made in the DF and Platen mode is different. 3.4.6 LAMP STABILIZER Rear cover ( Section 3.3.3 "Rear Cover") Scanner rear frame ( Section 3.4.4 "Scanner Motor") D009/D011/D012/D013 3-14...

  • Page 145: Sio (Scanner In/Out) Board

    SIO board with bracket [A] ( x 4, All 3.4.8 SCANNER HP SENSOR Rear cover ( Section 3.3.3 "Rear Cover") Scanner left cover and Scanner top rear cover ( Section 3.4.4 "Scanner Motor") Exposure glass ( Section 3.4.1 "Exposure Glass") 3-15 D009/D011/D012/D013...

  • Page 146: Platen Cover Sensor

    1, x 1, two snaps) 3.4.9 PLATEN COVER SENSOR Rear cover ( Section 3.3.3 "Rear Cover") Scanner left cover and scanner top rear cover ( Section 3.4.4 "Scanner Motor") Platen cover sensor [A] ( x 1, x 1) D009/D011/D012/D013 3-16...

  • Page 147: Scanner -2

    Reassembling the Front Scanner Wire Position the center ball [A] in the middle of the forked holder. Pass the right end (with the ball) [B] through the square hole. Pass the left end (with the ring) [C] through the notch. 3-17 D009/D011/D012/D013...
  • Page 148 Do not attach the pulley to the shaft with the screw at this time. Insert the left end into the slit [F]. The end should go via the rear track of the left pulley [G] and the rear track of the movable pulley [H]. D009/D011/D012/D013 3-18...

  • Page 149: Rear Scanner Wire

    After replacing the scanner wire, do the image adjustments in the following section of the manual ( Section 3.17.3 "Scanning"). 3.5.2 REAR SCANNER WIRE Exposure glass ( Section 3.4.1 "Exposure Glass") Scanner rear frame ( Section 3.4.4 "Scanner Motor") Scanner motor ( Section 3.4.4 "Scanner Motor") 3-19 D009/D011/D012/D013...
  • Page 150 To make reassembly easy, slide the first scanner to the center. Rear scanner wire clamp [B] Rear scanner wire bracket [C] ( x 1) Scanner motor gear [D] ( x 1) Rear scanner wire and scanner drive pulley [E] ( x 1) D009/D011/D012/D013 3-20...
  • Page 151 Perform steps 8 through 13 in “Reassembling the Front Scanner Wire”. After replacing the scanner wire, do the image adjustments in the following section of the manual ( Section 3.17.3 "Scanning"). 3-21 D009/D011/D012/D013...

  • Page 152: Touch Panel Position Adjustment

    Press Cancel. Then start from Step 2 again if the “+” mark does not show where the screen is touched. Press [#] OK on the screen (or press ) when you are finished. Touch [#] Exit on the screen to close the Self-Diagnostic menu. Save the calibration settings. D009/D011/D012/D013 3-22...

  • Page 153: Laser Unit

    Laser beams can seriously damage your eyes. 3.6.1 CAUTION DECAL LOCATIONS Two caution decals are located in the laser section as shown below. (See the next page for removal instructions.) 3.6.2 LASER UNIT Open the front door. 3-23 D009/D011/D012/D013...

  • Page 154: Polygon Mirror Motor

    Do not disconnect the harnesses on the LD board [F] unless the LD unit has to be replaced. This board is precisely adjusted in the factory. Laser unit [G] ( x 2) When sliding out the laser unit, do not hold the LD board. Hold the laser unit. 3.6.3 POLYGON MIRROR MOTOR D009/D011/D012/D013 3-24...

  • Page 155: Laser Synchronization Detector

    Laser synchronization detector [A] ( 3.6.5 LD UNIT Laser unit (  S ection 3.6.2 "Laser Unit") Upper spring plate [A] ( x 1) Lower spring plate [B] ( x 1) LD unit [C] ( x 1, x1, spring x 1) 3-25 D009/D011/D012/D013...

  • Page 156: Laser Beam Pitch Adjustment

    If the image of the printout is getting worse, try reverse rotation (clockwise ↔ counterclockwise) Print the test pattern and check it out. Try steps 2 to 4 again until you get an image with no vertical stripes. Reassemble the machine after completing this adjustment. Correct: No vertical stripes appear D009/D011/D012/D013 3-26...
  • Page 157 Laser Unit Incorrect: Vertical stripes appear 3-27 D009/D011/D012/D013...

  • Page 158: Pcdu

    Make sure the area is free of pins, paper clips, staples, etc. to avoid attraction to the magnetic development roller. Reinstallation Open the right cover before you install the PCDU in the machine. 3.7.2 DRUM Remove the PCDU ( Section 3.7.1 "PCDU (Photoconductor and Development Unit)") D009/D011/D012/D013 3-28...
  • Page 159 , remove the spring, then re-attach to When you move this spring, this retracts the movable drum cleaning blade so that it does not touch the surface of the drum when the drum is re-installed. 3-29 D009/D011/D012/D013...
  • Page 160 Open the PDCU [E] ( x 2). Bracket [F] ( x 1) Pull the drum [G] towards the front (the left side in the illustration) while releasing the charge roller [H] using the release levers [I], and then remove the drum D009/D011/D012/D013 3-30...
  • Page 161 After replacing the drum, do these SPs: SP 2001: Drum charge roller voltage – make sure that this is at the default setting SP 3001-2: ID sensor initial setting SP 2805: Process initial setting SP 2810-1: Grayscale Setting 3-31 D009/D011/D012/D013...

  • Page 162: Pick-Off Pawls

    If the pick-off pawl has marked the drum with a line, the pick-off pawl position can be adjusted using either method: Changing the spur position Changing the pick-off pawl assembly position After re-assembly, make sure that the front spring of the movable cleaning blade is re-attached to the position. ( Section 3.7.2 "Drum") D009/D011/D012/D013 3-32...

  • Page 163: Charge Roller And Cleaning Roller

    If this is not done, the carrier will be attracted to the drum because the charge roller voltage will be too high. After re-assembly, make sure that the front spring of the movable cleaning blade is re-attached to the position. ( Section 3.7.2 "Drum") 3-33 D009/D011/D012/D013...

  • Page 164: Drum Cleaning Blade 2

    ( Section 3.7.2 "Drum") 3.7.6 DRUM CLEANING BLADE 1 Drum (  S ection 3.7.2 "Drum") Charge roller and cleaning roller (  Section 3.7.4 "Charge Roller and Cleaning Roller") Drum cleaning blade 2 ( Section3.7.5 "Drum Cleaning Blade 2") D009/D011/D012/D013 3-34...

  • Page 165: Id Sensor

    PCDU ( Section 3.7.1 "PCDU (Photoconductor and Development Unit)") Fusing unit ( Section 3.11.1 "Fusing Unit") ID sensor bracket [A] ( x 2, x 1) ID sensor [B] ( x 1) Do SP3-001-002 to initialize the ID sensor after replacing. 3-35 D009/D011/D012/D013...

  • Page 166: Development

    3.8.2 DEVELOPMENT ROLLER PCDU ( Section 3.7.1 "PCDU (Photoconductor and Development Unit)") Open the PCDU. ( Section 3.7.2 "Drum") Upper development cover ( Section 3.8.1 "Development Filter") Development roller [A] Work carefully to avoid scratching or nicking the development roller. D009/D011/D012/D013 3-36...

  • Page 167: Developer

    Turn drive gear [D] to ensure that no developer remains in the unit or on the developer roller. Dispose of the used developer in accordance with local regulations. Work carefully to avoid scratching or nicking the development roller. Clean the development roller with a dry cloth. 3-37 D009/D011/D012/D013...
  • Page 168 16. Turn on the main power switch, and wait for the machine to warm up. 17. Do SP2801 to initialize the TD sensor and enter the developer lot number. 18. After performing the TD sensor initial setting, remove the sheet of paper from the PCDU. D009/D011/D012/D013 3-38...

  • Page 169: Td Sensor

    Use fresh double-sided tape to re-attach the sensor. Pour new developer into the development unit and perform the TD sensor initial setting using SP2-801. When performing the TD sensor initial setting, cover the toner entrance hole with a piece of paper. 3-39 D009/D011/D012/D013...

  • Page 170: Transfer

    To avoid exposing the drum to strong light, cover it with paper if the right cover will be open for a long period. Open the right door [A]. Release the lever [B]. Transfer belt unit [C] Avoid touching the transfer belt surface. 3.9.2 TRANSFER BELT Transfer belt unit ( Section 3.9.1 "Transfer Belt Unit") D009/D011/D012/D013 3-40...
  • Page 171 Transfer Connector [A] ( x 1) Remove the springs (front and rear) [B]. Release the hooks (front and rear) [C]. Transfer belt with rollers [D] 3-41 D009/D011/D012/D013...
  • Page 172 When reinstalling the transfer belt, make sure that the belt is under the pin [F]. To avoid damaging the transfer belt during installation, manually turn the rollers and make sure that the new transfer belt is not running over the edges of any of the rollers. D009/D011/D012/D013 3-42...

  • Page 173: Toner Overflow Sensor

    Transfer belt unit ( Section 3.9.1 "Transfer Belt Unit") Transfer belt ( Section 3.9.2 "Transfer Belt") Transfer belt cleaning blade [A] ( x 2) Avoid touching the edge of the new blade. Check the new blade for dust or damage. 3-43 D009/D011/D012/D013...

  • Page 174: Paper Feed

    Pull out tray 1 and tray 2. Paper guide plate [A] (hook x 2) Paper feed unit [B] ( x 2, x 1) 3.10.2 PICK-UP, FEED AND SEPARATION ROLLERS Tray 1 and Tray 2 Paper feed unit ( Section 3.10.1 "Paper Feed Unit") D009/D011/D012/D013 3-44...

  • Page 175: Tray Lift Motor

    SENSORS Tray 1 and Tray 2 Rear cover ( Section 3.3.3 "Rear Cover") Right rear cover ( Section 3.3.4 "Right Rear Cover") Duplex unit ( Section 3.13.1 "Duplex Unit") Paper feed unit ( Section 3.10.1 "Paper Feed Unit") 3-45 D009/D011/D012/D013...

  • Page 176: Registration Sensor

    Rear cover ( Section 3.3.3 "Rear Cover") Right rear cover ( Section 3.3.4 "Right Rear Cover") Duplex unit ( Section 3.13.1 "Duplex Unit") Paper feed unit for tray 1 ( Section 3.10.1 "Paper Feed Unit") Paper Trays 1 and 2 D009/D011/D012/D013 3-46...
  • Page 177 You can only access the screw on the sensor bracket from the inside (paper tray location) of the machine. 11. Registration sensor [H] ( x 1, hooks) Reinstall the registration sensor It is very difficult to secure the sensor bracket to the frame. First attach the sensor bracket with tape temporarily. 3-47 D009/D011/D012/D013...

  • Page 178: Fusing

    The lock levers lock the fusing unit again at this time to prevent the fusing unit from falling down. Pull up the lock levers [A] again, and then remove the fusing unit [B]. 3.11.2 WEB ROLLER UNIT Fusing unit ( Section 3.11.1 "Fusing Unit") D009/D011/D012/D013 3-48...

  • Page 179: Brake Pad

    Web roller unit [A] ( x 2) 3.11.3 BRAKE PAD Web roller unit ( Section 3.11.2 "Web Roller Unit") Web left cover [A] (front: x 2, rear: stepped screw x 2) Web top frame [B] ( x 2) 3-49 D009/D011/D012/D013...

  • Page 180: Web Holder Roller And Web Rollers

    Web left cover ( Section 3.11.3 "Brake Pad") Web top frame ( Section 3.11.3 "Brake Pad") Web left frame ( Section 3.11.3 "Brake Pad") Front gear bracket [A] ( x 2) All gears and bushings (rear side) [B] ( x 2) D009/D011/D012/D013 3-50...
  • Page 181 All gear and bushings (rear side) [D] ( x 2, spring x 1) Front bracket [E] ( x 2) 10. Web holder roller [F] (holder x 2, spring x 2) 11. Web take up roller [G] ( 12. Web supply roller [H] ( 3-51 D009/D011/D012/D013...
  • Page 182 Reinstall the rear gear bracket ( Section 3.11.4 "Web Holder Roller and Web Rollers"). Reinstall the front and rear gears and bushings ( Section 3.11.4 "Web Holder Roller and Web Rollers"). Reinstall the rear gear bracket ( Section 3.11.4 "Web Holder Roller and Web Rollers"). D009/D011/D012/D013 3-52...

  • Page 183: Pressure Roller Cleaning Roller

    Fusing unit ( Section 3.11.1 "Fusing Unit") Fusing exit guide [A] (lock x 2) Fusing front upper cover [B] ( x 3) Fusing rear upper cover [C] ( x 3) Fusing outer guide [D] (front: x 1, rear: stepped screw x 1) 3-53 D009/D011/D012/D013...

  • Page 184: Thermostat

    Web roller unit ( Section 3.11.2 "Web Roller Unit") Fusing top cover [A] (front: x 1, rear: stepped screw x 1) Thermostat holder [B] ( x 2) Thermostat cover [C] ( x 2) Thermostat [D] (terminal x 2) D009/D011/D012/D013 3-54...

  • Page 185: Thermistor

    Sensor stays [C] ( x 1 each) Thermistors [D] ( x 2, x 1) 3.11.8 HOT ROLLER STRIPPERS Fusing unit ( Section 3.11.1 "Fusing Unit") Web roller unit ( Section 3.11.2 "Web Roller Unit") Fusing top cover ( Section 3.11.6 "Thermostat") 3-55 D009/D011/D012/D013...

  • Page 186: Fusing Lamps

    Fusing unit ( Section 3.11.1 "Fusing Unit") Web roller unit ( Section 3.11.2 "Web Roller Unit") Fusing top cover ( Section 3.11.6 "Thermostat") Connector cover [A] ( x 2) Fusing top frame with connector [B] ( x 9) D009/D011/D012/D013 3-56...

  • Page 187: Hot Roller And Pressure Roller

    12. Terminal base [I] ( x 3) 13. Rear holder bracket [J] ( x 1) 14. Fusing lamp-Center (550W) [K] 15. Fusing lamp-End (750W) [L] 3.11.10 HOT ROLLER AND PRESSURE ROLLER Fusing lamps-Center and End ( Section 3.11.9 "Fusing Lamps") 3-57 D009/D011/D012/D013...
  • Page 188 Fusing Hot roller [A] (snap ring x 2, gear x 2, bushing x 2) Pressure roller [B] ( x 2, bushing x 2) D009/D011/D012/D013 3-58...

  • Page 189: Paper Exit

    Fusing exhaust fan duct ( Section 3.16.9 "Fusing Exhaust Fan") Paper exit unit [A] ( x 3, x 2) 3.12.2 FUSING EXIT, PAPER OVERFLOW, AND PAPER EXIT SENSORS Paper Exit Sensor Paper exit unit ( Section 3.12.1 "Paper Exit Unit") Sensor bracket [A] ( x 1) 3-59 D009/D011/D012/D013...

  • Page 190: Junction Jam Sensor

    3.12.3 JUNCTION JAM SENSOR Paper exit unit ( Section 3.12.1 "Paper Exit Unit") Paper guide [A] ( x 3) Junction jam sensor [B] ( x 1) 3.12.4 PAPER EXIT MOTOR Paper exit unit ( Section 3.12.1 "Paper Exit Unit") D009/D011/D012/D013 3-60...
  • Page 191 Paper Exit Motor cover [A] ( x 1) Paper exit motor [B] ( x 2, x 2, x 1) 3-61 D009/D011/D012/D013...

  • Page 192: Duplex

    Right rear cover ( Section 3.3.4 "Right Rear Cover") Open the lower door [A] at the duplex unit. Release the tab [B] and remove the lower door (spring x 2). Open the right door. Release the front link [C] ( x 1). D009/D011/D012/D013 3-62...
  • Page 193 Push up the duplex unit a little bit, while pressing the bracket [D] to lock the spring [E]. Do not let the duplex unit open fully before releasing the wire (step 9). Otherwise, the lock for the spring [E] is released. Wire [F] ( x 1) 3-63 D009/D011/D012/D013...

  • Page 194: Right Door Cover

    3.13.3 DUPLEX DOOR SENSOR Right door cover ( Section 3.13.1 "Duplex Unit") Open the right door. Duplex door sensor [A] ( x 1, hook) 3.13.4 DUPLEX ENTRANCE SENSOR Right door cover ( Section 3.13.1 "Duplex Unit") Open the right door. D009/D011/D012/D013 3-64...

  • Page 195: Duplex Exit Sensor

    2) Duplex entrance sensor bracket [B] ( x 1, x 1) Duplex entrance sensor [C] (hooks) 3.13.5 DUPLEX EXIT SENSOR Transfer belt unit ( Section 3.9.1 "Transfer Belt Unit") Right door rear cover [A] ( x 3) 3-65 D009/D011/D012/D013...
  • Page 196 Transfer belt unit holder [C] ( x 1, x 1) When re-installing the transfer belt unit holder, make sure that the spring [D] correctly hooks onto the frame. Guide plate [E] (two hooks) Duplex exit sensor [F] ( x 1, hooks) D009/D011/D012/D013 3-66...

  • Page 197: Duplex/By-Pass Motor

    Duplex/By-pass motor bracket [B] ( x 2, x 1) Duplex/By-pass motor [C] ( x 4, bushing x 8, timing belt x 1) 3.13.7 DUPLEX INVERTER MOTOR Right door cover ( Section 3.13.1 "Duplex Unit") Open the right door. 3-67 D009/D011/D012/D013...
  • Page 198 Duplex Right door rear cover [A] ( x 3) Duplex door [B] Duplex guide plate [C] ( x 3) D009/D011/D012/D013 3-68...
  • Page 199 Duplex Bracket [D] ( x 2) Duplex inverter motor [E] ( x 3, x 1) 3-69 D009/D011/D012/D013...

  • Page 200: By-Pass

    Install the by-pass paper size sensor so that the hole [D] in this sensor faces the projection [E] of the left side fence bar. Reassemble the copier. Plug in and turn on the main power switch. Check this switch operation with SP5803-024 (By-pass paper size < Input Check). D009/D011/D012/D013 3-70...

  • Page 201: By-Pass Paper End Sensor

    By-pass paper end sensor [B] ( x 1, hooks) 3.14.3 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER, TORQUE LIMITER Right door cover ( Section 3.13.2 "Right Door Cover") By-pass feed unit cover ( Section 3.14.2 "By-pass Paper End Sensor") 3-71 D009/D011/D012/D013...

  • Page 202: By-Pass Feed Clutch

    Right door rear cover ( Section 3.13.5 "Duplex Exit Sensor") Transfer belt unit ( Section 3.9.1 "Transfer Belt Unit") Transfer belt unit holder ( Section 3.13.5 "Duplex Exit Sensor") By-pass feed clutch holder [A] ( x 2) By-pass feed clutch [B] ( x 1, x 1) D009/D011/D012/D013 3-72...

  • Page 203: Drive Area

    Tray 1 and Tray 2 Rear cover ( Section 3.3.3 "Rear Cover") Clutch bracket [A] ( x 2, x 1, bushing x 1) Paper feed clutch [B] ( x 1) 3.15.2 DEVELOPMENT PADDLE MOTOR Rear cover ( Section 3.3.3 "Rear Cover") 3-73 D009/D011/D012/D013...

  • Page 204: Transfer/Development Motor

    1) 3.15.3 TRANSFER/DEVELOPMENT MOTOR Rear cover ( Section 3.3.3 "Rear Cover") Transfer/development motor [A] ( x 4, x 1) 3.15.4 DRUM MOTOR Rear cover ( Section 3.3.3 "Rear Cover") Drum motor [A] ( x 4, x 1) D009/D011/D012/D013 3-74...

  • Page 205: Fusing Motor

    Rear cover ( Section 3.3.3 "Rear Cover") Fusing motor [A] ( x 4, x 1) 3.15.6 WEB MOTOR Rear cover ( Section 3.3.3 "Rear Cover") Bracket [A] ( x 1, x 1) Web motor [B] ( x 1, x 1) 3-75 D009/D011/D012/D013...

  • Page 206: Paper Feed Motor

    Right rear cover ( Section 3.3.4 "Right Rear Cover") Transfer belt contact motor [A] ( x 2, x 1) 3.15.9 REGISTRATION MOTOR Rear cover ( Section 3.3.3 "Rear Cover") Right rear cover ( Section 3.3.4 "Right Rear Cover") D009/D011/D012/D013 3-76...

  • Page 207: Toner Supply Motor

    Left cover ( Section 3.3.2 "Left Cover") Upper inner cover ( Section 3.3.1 "Front Door, Upper and Lower Inner Cover") Inner Tray ( Section 3.3.7 "Inner Tray") Exhaust duct [A] ( x 2) Toner supply motor [B] (hooks, x 1) 3-77 D009/D011/D012/D013...

  • Page 208: Electrical Components

    3.16.2 HDD UNIT (STANDARD FOR D011/D013) Before replacing the HDD unit Copy the address book data to an SD card from the HDD with SP5846-051 if possible. Replacement Procedure Controller unit ( Section 3.16.1 "Controller Unit") HDD unit [A] ( x 3) D009/D011/D012/D013 3-78...

  • Page 209: Controller Board

    When you replace the controller board in a model without a HDD, address book data can be copied from an old controller board to a new controller board using an SD card. Copy the address book data to an SD card from the flash ROM on the controller board with SP5846-051 if possible. 3-79 D009/D011/D012/D013...

  • Page 210: Replacement Procedure

    Interface rails [D] (hooks each) NVRAMs [E] DIMM-RAM (If it is installed.) Controller board [F] When installing the new controller board Remove the NVRAMs from the old controller board. Install them on the new controller board after you replace the controller board. D009/D011/D012/D013 3-80...

  • Page 211: Mother Board

    Turn the main power switch off/on. 3.16.4 MOTHER BOARD Rear cover ( Section 3.3.3 "Rear Cover") Controller unit ( Section 3.16.1 "Controller Unit") Exhaust fan duct [A] ( x 2, x 1) Controller box [B] ( x 6, x 2, x 3) 3-81 D009/D011/D012/D013...

  • Page 212: Bicu

    Electrical Components Mother board [C] ( x 6) 3.16.5 BICU Controller box ( Section 3.16.4 "Mother Board") BICU[[A] ( x 7, x all) 3.16.6 IOB Rear cover ( Section 3.3.3 "Rear Cover") D009/D011/D012/D013 3-82...
  • Page 213 When installing a new IOB The IOB is identical for the D009/D011/D012/D013. However, the DIP switches are set differently for each machine. Set the DIP switches on the new IOB board to the same settings as the old board.

  • Page 214: High Voltage Power Supply Board

    Fusing exhaust duct [A] ( x 2, x 1) Separate the duct (hooks). Fusing exhaust fan [B] When installing the fusing exhaust fan Make sure that the fusing fan is installed with its decal facing the right side of the machine. D009/D011/D012/D013 3-84...

  • Page 215: Controller Fan

    3.16.10 CONTROLLER FAN Controller box ( Section 3.16.4 "Mother Board") Fan cover [A] ( x 2) Controller fan [B] ( x 1) When installing the controller fan Make sure that the controller fan is installed with its decal facing upward. 3-85 D009/D011/D012/D013...

  • Page 216: Copy Adjustments

    Registration - Leading Edge/Side-to-Side Check the leading edge registration [A] for each paper type and paper feed station, and adjust it with following SP modes. SP No. Specification Tray: Plain SP1-001-1 0 ±9.0 mm Tray: Thick 1 SP1-001-2 D009/D011/D012/D013 3-86...

  • Page 217: Blank Margin

    SP1-002-1 Tray 1 SP1-002-2 Tray 2 SP1-002-3 0 ±4.0 mm Tray 3 SP1-002-4 Tray 4 SP1-002-5 SP1-002-6 Duplex SP1-002-7 Blank Margin If the leading edge/side-to-side registration cannot be adjusted within specifications, adjust the leading/left side edge blank margin. 3-87 D009/D011/D012/D013...
  • Page 218 Duplex: Left: Plain SP2-103-8 0.3 mm [0.0 to 1.5 mm] Duplex: Right: Plain SP2-103-9 Duplex: Trailing Edge: SP2-103-10 0.8 mm [0.0 to 4.0 mm] L Size: Thick Duplex: Trailing Edge: SP2-103-11 0.6 mm [0.0 to 4.0 mm] M Size: Thick D009/D011/D012/D013 3-88...

  • Page 219: Main Scan Magnification

    The following procedure should be done after adjusting the side-to-side registration for each paper tray station. Use SP2-109-1 No. 14 (Trimming Area) to determine whether a parallelogram image appears. If the parallelogram pattern appears, perform the following procedure. 3-89 D009/D011/D012/D013...

  • Page 220: Scanning

    3) Print the trimming area pattern to check the image. If the results are not satisfactory, repeat steps 5-1) to 5-3). 3.17.3 SCANNING Before doing the following scanner adjustments, perform or check the printing registration/side-to-side adjustment and the blank margin adjustment. Use the S5S test chart to perform the following adjustments. D009/D011/D012/D013 3-90...
  • Page 221 Check the leading edge [A] and side-to-side [B] registration, and adjust them with the following SP modes if necessary. SP No. Specification Leading Edge SP4-010-1 0 ±2.0 mm Side-to-side SP4-011-1 0 ±2.5 mm Magnification Use the S5S test chart to perform the following adjustment. Sub Scan Magnification 3-91 D009/D011/D012/D013...

  • Page 222: Adf Image Adjustment

    0.0 mm ±3 mm Leading Edge: 2nd side SP6-006-6 0.0 mm ±2.5 mm Trailing Erase edge: SP6-006-7 0.0 mm ±10.0 mm 3.17.5 TOUCH SCREEN CALIBRATION After clearing the memory, or if the touch panel detection function is not working correctly, D009/D011/D012/D013 3-92...
  • Page 223 If the + mark does not appear where the screen is touched, press Cancel and repeat from Step 2. When you are finished, press [#] OK on the screen (or press Touch [#] Exit on the screen to close the Self-Diagnostic menu and save the calibration settings. 3-93 D009/D011/D012/D013...
  • Page 225 TROUBLESHOOTING...

  • Page 227: Troubleshooting

    The job in progress will be erased The machine will reboot automatically after approximately 30 seconds. The operator can wait until the machine reboots automatically or touch “Reset” on the screen to reset the machine immediately and go back to the copy screen. D009/D011/D012/D013...

  • Page 228: Sc Code Descriptions

    ) lights or flashes while the platen cover or ARDF is open, while the main machine is communicating with a facsimile or the network server, or while the machine is accessing the hard disk or memory for reading or writing data. D009/D011/D012/D013...

  • Page 229: Sc Tables: Sc1Xx

    Scanner motor defective Harness between SIB and scanner drive motor disconnected Harness between SIB and scanner drive motor power source disconnected Scanner HP sensor defective Harness between SIB and HP sensor disconnected Scanner wire, timing belt, pulley, or carriage defective D009/D011/D012/D013...
  • Page 230 SBU board defective Exposure lamp defective Lamp stabilizer defective SBU auto adjust error One of the following occurred: When the machine was powered on, automatic adjustment of the SBU failed. Automatic white density adjustment failed when reading standard white plate. D009/D011/D012/D013...
  • Page 231 -003: GASBU reset error Defective SBU The serial communication does not Defective detection circuit on the work. BICU Defective harness -004: VERSION error Defective SBU The serial communication does not Defective detection circuit on the work. BICU Defective harness D009/D011/D012/D013...
  • Page 232 "ON" with the initial setting. A device check error occurs when the copy data security function is set to "ON" with the initial setting. Incorrect installation of the copy data security board Defective copy data security board D009/D011/D012/D013...

  • Page 233: Sc Tables: Sc2Xx

    Laser synchronizing detection error: start position LD1 The laser synchronizing detection signal for the start position of the LDB is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally. The Copy Data Security Unit card not installed D009/D011/D012/D013...
  • Page 234 FGATE signal and sends it to the LD unit when the registration sensor switches on.) BICU defective BICU, Controller board harness loose or broken Controller board defective. LD error The IPU detected a problem at the LD unit. Worn-out LD Disconnected or broken harness of the LD. D009/D011/D012/D013...

  • Page 235: Sc Tables: Sc3Xx

    Defective high voltage supply unit Development paddle motor error The machine detects a lock signal error from the development puddle motor for 2 seconds after the drum motor has turned on. Overload on the development puddle motor Defective development puddle motor D009/D011/D012/D013...
  • Page 236 Defect at the ID sensor pattern writing area of the drum Grayscale measurement error When the grayscale control result is the maximum and it does not operate correctly and these cases are detected 15 times. ID sensor defective or dirty D009/D011/D012/D013 4-10...
  • Page 237 Harness between TD sensor and drawer disconnected, defective Drum motor error The machine detects a lock signal error from the drum motor for 2 seconds after the drum motor turned on. Overload on the motor Defective drum motor Defective harness Defective IOB 4-11 D009/D011/D012/D013...

  • Page 238: Sc Tables: Sc4Xx

    Defective transfer/development motor Defective harness Defective IOB Transfer belt contact motor error The transfer belt HP sensor detects incorrect movement of the transfer belt after the transfer belt contact motor has turned on. Dirty transfer belt HP sensor D009/D011/D012/D013 4-12...
  • Page 239 SC Tables: SC4xx Defective transfer belt contact motor Disconnected connector of the transfer belt HP sensor or motor Disconnected cable Defective IOB 4-13 D009/D011/D012/D013...

  • Page 240: Sc Tables: Sc5Xx -1

    An obstruction (jammed paper, paper scraps, etc.) has blocked the motor drive and caused an overload. Tray lift sensor connection loose, disconnected, or damaged Tray lift sensor defective Tray lift motor connection loose, disconnected, or damaged Tray lift motor defective D009/D011/D012/D013 4-14...
  • Page 241 If the upper limit does not go off for 1.5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on. For the paper feed unit: Defective tray lift motor or connector disconnection Defective lift sensor or connector disconnection 4-15 D009/D011/D012/D013...
  • Page 242 -1 B When the tray lift sensor of the LCT 1200-sheet does not go on after the pick-up roller solenoid has turned on at power on. Tray lift motor defective or disconnected Tray lift sensor defective or disconnected D009/D011/D012/D013 4-16...
  • Page 243 The machine does not detect the fan motor lock signal for 10 seconds after turning on the cooling fan motor. Defective cooling fan motor or connector disconnection. Disconnected harness Defective IOB Paper exit cooling fan motor error The machine does not detect the fan motor lock signal for 10 seconds after 4-17 D009/D011/D012/D013...
  • Page 244 Defective paper exit cooling fan motor or connector disconnection. Defective IOB Disconnected harness Fusing motor error The IOB does not receive the lock signal for 2 seconds after turning on the fusing motor. Motor overload Defective fusing motor or connector disconnection. Defective IOB Disconnected harness D009/D011/D012/D013 4-18...

  • Page 245: Sc Tables: Sc5Xx -2

    TRIAC short on PSU (PSU defective) Fusing overheat error 1 (hardware detection) A fusing temperature (at the center) over 250 °C is detected by the fusing temperature monitor circuit in the BICU board. I/O board (IOB) defective BICU defective 4-19 D009/D011/D012/D013...
  • Page 246 A fusing temperature (at the end) of over 230 °C (446 °F) is detected for 1 second by the fusing thermistors at the center or at either end of the fusing roller. Power supply unit defective I/O board (IOB) defective BICU defective TRIAC short on PSU (PSU defective) D009/D011/D012/D013 4-20...
  • Page 247 The jam counter is reset after a sheet of paper successfully passes the fusing exit sensor after the cause of the jam has been removed. 4-21 D009/D011/D012/D013...

  • Page 248: Sc Tables: Sc6Xx

    While the IOB communicates with a peripheral, an SC code is displayed if one of following conditions occurs. The IOB receives the break signal which is generated by the peripheral only just after the main switch is turned on. The IOB receives the break signal which is generated by URAT. D009/D011/D012/D013 4-22...
  • Page 249 After communication is established, the controller receives the brake signal from the accounting device. Loose connection between the controller and the accounting device MF accounting device error 3 The accounting device sends the controller the report that indicates a backup RAM error has occurred. 4-23 D009/D011/D012/D013...
  • Page 250 Check and set the correct user name (SP5816-156) and password (SP5816-157). Incorrect modem setting Dial up fails due to the incorrect modem setting. -004 Same as -001 Check and set the correct AT command (SP5816-160). -005 Communication line error D009/D011/D012/D013 4-24...
  • Page 251 Caused by a software bug Engine startup error The BICU fails to respond with the prescribed time when the machine is turned on. Connections between BICU and controller board are loose, 4-25 D009/D011/D012/D013...
  • Page 252 Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (ON)". Memory address (PER) command error The BICU does not receive a memory address command from the controller for the prescribed time after the paper has reached the registration sensor. D009/D011/D012/D013 4-26...
  • Page 253 SC Tables: SC6xx Harness Disconnection at BICU Controller board loose or broken Defective BICU Defective Controller Board 4-27 D009/D011/D012/D013...

  • Page 254: Sc Tables: Sc7Xx -1

    The 1st failure issues an original jam message, and the 2nd failure issues this SC code. Jogger HP sensor disconnected, defective Jogger motor disconnected, defective Jogger motor overloaded due to obstruction Finisher main board and jogger motor D009/D011/D012/D013 4-28...
  • Page 255 The side fence does not retract within the prescribed time after the shift jogger motor 1 switches on. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. Shift jogger motor 1 disconnected, defective Shift jogger motor 1 overloaded due to obstruction 4-29 D009/D011/D012/D013...
  • Page 256 The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. Shift tray HP sensor of the upper tray disconnected, defective Shift tray motor of the upper tray disconnected, defective Shift tray motor of the upper tray overloaded due to obstruction D009/D011/D012/D013 4-30...
  • Page 257 Finisher stapler movement motor error Staple movement is not finished within a certain time. The 1st detection failure causes a jam error, and the 2nd failure causes this SC code. Motor overload Loose connection of the stapler home position sensor 4-31 D009/D011/D012/D013...
  • Page 258 The 1st detection failure causes a jam error, and the 2nd failure causes this SC code. For the 2000-sheet booklet finisher The rear stapler unit saddle-stitch motor does not start operation within the specified time. Motor overload Loose connection of the rear stapler motor Defective rear stapler motor D009/D011/D012/D013 4-32...

  • Page 259: Sc Tables: Sc7Xx -2

    Punch motor overload due to obstruction Finisher folder plate motor error The folder plate moves but is not detected at the home position within the specified time. The 1st detection failure causes a jam error, and the 2nd failure causes this SC code. 4-33 D009/D011/D012/D013...
  • Page 260 The folding unit bottom fence movement is not finished within a certain time. The 1st detection failure causes a jam error, and the 2nd failure causes this SC code. Motor harness loose, broken Motor drive obstructed Motor defective Clamp roller retraction motor error D009/D011/D012/D013 4-34...
  • Page 261 Bridge unit error The machine recognizes the finisher, but does not recognize the bridge unit. Defective connector Broken harness Finisher error The machine does not recognize the finisher, but recognizes the bridge unit. Defective connector Defective harness Incorrect installation 4-35 D009/D011/D012/D013...

  • Page 262: Sc Tables: Sc8Xx -1

    Optional board defective Replace controller firmware For more details about this SC code error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel. D009/D011/D012/D013 4-36...
  • Page 263 Defective controller Replace the controller board. For more details about this SC code error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel. 4-37 D009/D011/D012/D013...
  • Page 264 The ID of the USB NAND Flash ROM cannot be read. [9101] Defective controller board The USB NAND Flash ROM controller is disconnected. [9110] Defective controller baord IEEE 1394 I/F error Driver setting incorrect and cannot be used by the 1394 I/F. D009/D011/D012/D013 4-38...
  • Page 265 An error was detected on the wireless LAN card (Bluetooth). Wireless LAN card defective PCI connector (to the mother board) loose USB I/F Error The USB driver is not stable and caused an error. Bad USB card connection 4-39 D009/D011/D012/D013...
  • Page 266 A serious error occurs while the data is encrypted. [31] Same as SC991 HDD Encryption unit error 2 A serious error occurs when the HDD data is encrypted to update an encryption key with the HDD encryption unit. D009/D011/D012/D013 4-40...
  • Page 267 Power failure during the data encryption: The data encryption (NVRAM and HDD) has not been completed. Power failure during the data encryption Initialize the HDD. Data read/write error: The DMAC error is detected twice or more. [10] Same as SC863 4-41 D009/D011/D012/D013...

  • Page 268: Sc Tables: Sc8Xx -2

    NVRAM, and the next time the HDD is accessed, these bad sectors will not be accessed for read/write operation. HDD data CRC error During HDD operation, the HDD cannot respond to a CRC error query. Data D009/D011/D012/D013 4-42...
  • Page 269 SD card error 3: SC card access An error occurs while an SD card is used. SD card not inserted correctly SD card defective Controller board defective Note: If you want to try to reformat the SC card, use SD Formatter Ver 1.1. 4-43 D009/D011/D012/D013...
  • Page 270 An error is detected on the HDD immediately after the machine has been turned on, or power has been turned off while the machine has used the HDD. Do SP5832-008 (Format HDD – Mail TX Data) to initialize the HDD. Replace the HDD D009/D011/D012/D013 4-44...
  • Page 271 Initialize the HDD with SP5832-004. Log Data Error 2 HDD encryption unit not installed -002 Ask the customer’s administrator to disable the HDD encryption setting with a user tool. Install the HDD encryption unit. -003 Log Data Error 3 4-45 D009/D011/D012/D013...
  • Page 272 The 'all delete' function cannot be executed but the DataOverwriteSecurity Unit (D362) is installed and activated. Defective SD card (D362) SD card (D362) not installed Replace the NVRAM and then install the new SD card (D362). Check and reinstall the SD card (D362). D009/D011/D012/D013 4-46...
  • Page 273 Incorrect updating for the system firmware Defective flash ROM on the controller board Replace the controller board. File Format Converter (MLB) error A request to get access to the MLB is not answered within the specified time. MLB defective, replace the MLB 4-47 D009/D011/D012/D013...

  • Page 274: Sc Tables: Sc9Xx

    Scan Router functions (delivery of received faxes, document capture, etc.), Web services, and other network functions cannot be used. HDD status codes are displayed below the SC code. Refer to the four procedures below (Recovery from SC 925). D009/D011/D012/D013 4-48...
  • Page 275 NetFiles: Jobs printed from the document server using a PC and DeskTopBinder Before you initialize the NetFile partition on the HDD, tell the customer that: Received faxes on the delivery server will be erased All captured documents will be erased 4-49 D009/D011/D012/D013...
  • Page 276 2) If you press the zero key on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991, including the software file name, line number, and so on. D009/D011/D012/D013 4-50...
  • Page 277 Register processing does not operate for an application within 60 s after the machine power is turned on. No applications start correctly, and all end abnormally. Software bug A RAM or DIMM option necessary for the application is not installed or not installed correctly. 4-51 D009/D011/D012/D013...

  • Page 278: Electrical Component Defects

    CPU cannot detect the original size Original Length-3 Open 313-2 (SIO) properly. APS and ARE do not (S7) Shorted function correctly. CPU cannot detect paper even a Fusing Entrance (S8) 208-8 (IOB) Open sheet of paper remains at the fusing unit. D009/D011/D012/D013 4-52...
  • Page 279 217-A8 (IOB) (S14) Shorted Jam Z (Jam 1) Open "Open Cover" is displayed Duplex Cover (S15) 217-A11 (IOB) Shorted "Open cover" cannot be detected. Open Jam Z (Jam 25) Duplex Exit (S16) 217-A14 (IOB) Shorted Jam Z (Jam 1) 4-53 D009/D011/D012/D013...
  • Page 280 Shorted light even if there is no paper in the paper tray 1. Open/ Tray Lift 1 (S22) 216-A13 (IOB) SC501 is displayed. Shorted Paper Feed 2 (S23) 216-B4 (IOB) Open/ No symptom, but this may cause D009/D011/D012/D013 4-54...
  • Page 281 LCD is wrong. Lower Paper Height 2 Open/ 210-7 (IOB) (S31) Shorted Upper Paper Height 1 Open/ 210-12 (IOB) Remaining paper volume in tray 1 (S32) Shorted on the LCD is wrong. Upper Paper Height 2 210-15 (IOB) Open/ 4-55 D009/D011/D012/D013...

  • Page 282: Switches

    Open the front or right door is closed. Interlock 1 913-1 (SW2) (PSU) The LCD goes blank when the front or right Shorted door is opened. Interlock 2 913-2 Open “Open Cover” is displayed even if the front D009/D011/D012/D013 4-56...
  • Page 283 The LCD goes blank when the front or right Shorted door is opened. “Open Cover” is displayed even if the right Open door is closed. Right Door 221-B10 (SW4) (IOB) The LCD goes blank when the right door is Shorted opened. 4-57 D009/D011/D012/D013...

  • Page 284: Blown Fuse Conditions

    PFU or LCT) The machine does not detect a finisher. FU27 6.3A / 250V 6.3 A/ 250V (Power to optional Finisher) FU101 15A / 125V 8A / 250V No response FU102 12A / 125V 4A / 250V No response D009/D011/D012/D013 4-58...
  • Page 285 SERVICE TABLES...

  • Page 287: Service Tables

    It is not necessary to ask the Administrator to log in again each time the machine is turned on. If you must use the printer bit switches, go into the SP mode and set SP5169 to “1”. After machine servicing is completed: Change SP5169 from “1” to “0”. D009/D011/D012/D013...

  • Page 288: Service Program Mode Tables

    Value stored in NVRAM. After a RAM reset, this default value (factory setting) is restored. Monochrome Scanner Model: D009/D012 Color Scanner Model: D011/D013 Denotes “Design or Factory Use”. Do not change this value. The feature or item is for Japan only. Do not change this Japan only value.

  • Page 289: Sp1-Xxx: Feed-1

    Adjusts the side to side registration by changing the laser main scan start position for each mode. 001 By-pass 002 Tray 1 003 Tray 2 [–4 to 4/ 0 / 0.1 mm step] 004 Tray 3 005 Tray 4 006 LCT 007 Duplex D009/D011/D012/D013...
  • Page 290 1007* Controls paper size detection for the by-pass feed table. 1007 1 Detection Timing [-15 to 15 / 0 / 5 mm step] [0 to 1 / 0 / 1] 1007 2 LG Detection 0: LT SEF, 1: LG D009/D011/D012/D013...
  • Page 291 1: Phase (hysterisis) control. Sets the upper and lower limits for the temperature; at the lower temperature the fusing lamp is on and at the higher temperature the fusing lamp is off. Change this setting to “0” only if the user has excessive electrical noise or D009/D011/D012/D013...
  • Page 292 Re-load Temp. Minus: Roller Center [0 to 60 / 0 / 1 deg] Sets the reload temperature for the center of the hot roller. This setting depends on the target temperature. Reload temp. = Target Temp – This SP Setting D009/D011/D012/D013...
  • Page 293 013 Roller Center: OHP: Plain [100 to 170 / 150/ 1 deg] 014 Roller Ends: OHP: Plain [100 to 170 / 155/ 1 deg] 015 Roller Center: OHP: Thick 016 Roller Ends: OHP: Thick [100 to 170 / 160/ 1 deg] D009/D011/D012/D013...
  • Page 294 029 Feed Wait: Center Minus: Plain mode. [0 to 60 / 0 / 1 deg] 030 Feed Wait: Center Minus: M-Thick 031 Feed Wait: Ends Minus: M-Thick 032 Feed Wait: Center Minus: Thick 1 033 Feed Wait: Ends Minus: Thick 1 D009/D011/D012/D013...
  • Page 295 [0 to 120 / 60 / 1 sec] Specifies the fusing rotation time before executing SP1109-001. Pre-Idling Time [5 to 30 / 10 / 1 sec] Specifies the time that the paper stops in the fusing unit for measuring the nip. D009/D011/D012/D013...
  • Page 296 Switching the machine off/on does not reset this jam counter. The counter is reset after the cause of the jam has been removed and a sheet of paper successfully passes the fusing exit sensor. D009/D011/D012/D013 5-10...

  • Page 297: Sp1-Xxx: Feed-2

    [-4 to 4 / 2.3 / 0.1 %] 012 Duplex_CW: 230: Plain [-4 to 4 / 0.4 / 0.1 %] 013 Duplex_CCW: 90: Thick 2 014 Duplex_CCW: 154: Thick 1 015 Duplex_CCW: 180: Plain [-4 to 4 / 2.3 / 0.1 %] 5-11 D009/D011/D012/D013...
  • Page 298 029 Bridge: 90: Thick 2 030 Bridge: 154: Thick 1 031 Bridge: 180: Plain 032 Bridge: 230: Plain 033 OpcMot:90 [-4 to 4 / 0 / 0.01 %] 034 OpcMot:154 035 OpcMot:180 036 OpcMot:230 037 TransferMot:90 038 TransferMot:154 D009/D011/D012/D013 5-12...
  • Page 299 [3 to 130 / 11.2 / 0.1 sec] Adjusts the interval for web motor rotation (thick 1). Web Motor Interval: Thick 2 [3 to 130 / 16.8 / 0.1 sec] Adjusts the interval for web motor rotation (thick 2). 5-13 D009/D011/D012/D013...
  • Page 300 001 Feed Solenoid ON: Plain [-10 to 40 / 0 / 2.5 mm] 002 Feed Solenoid ON: Thick 003 Feed Solenoid OFF: Plain [-10 to 10 / 0 / 1 mm] 004 Feed Solenoid OFF: Thick 005 Feed Clutch ON: Plain D009/D011/D012/D013 5-14...
  • Page 301 020 1-Bin: Junction Solenoid OFF 021 Shift Motor ON [-1 to 1 / 0 / 0.1 mm] 1908 Paper Bank Feed Timing Adj (DFU) 001 Feed Clutch ON: Plain [-10 to 10 / 0 / 1 mm] 002 Feed Clutch ON: Thick 5-15 D009/D011/D012/D013...

  • Page 302: Sp1-Xxx: Feed-3

    016 Waiting Time: Low: Plain Adjusts the threshold time to enter the CPM down mode. 017 Waiting Time: Low: M-Thick [0 to 180 / 60 / 1 sec] The machine determines whether the 018 Waiting Time: Low: Thick 1 D009/D011/D012/D013 5-16...
  • Page 303 C1c: [20 to 45 / 45 / 5 cpm] Adjusts the CPM in the CPM down mode. 037 CPM: Low: M-Thick C1b: [20 to 35 / 35 / 5 cpm] C1c: [20 to 45 / 45 / 5 cpm] 5-17 D009/D011/D012/D013...
  • Page 304 Off Time Adjust [0 to 100 / 20 / 10 msec] Adjusts the On-Off interval of the transfer belt contact motor. ("Off" means that the transfer belt is away from the drum.) D009/D011/D012/D013 5-18...
  • Page 305 SP1-xxx: Feed-3 Tray Lock at Jam [0 or 1 / 0 / 1 ] 0= OFF, 1= ON 1950 Not used 5-19 D009/D011/D012/D013...

  • Page 306: Sp2-Xxx: Drum-1

    Bias Adjustment 2 [1000 to 2000 / 2000 / 10 vol] Adjusts the upper limit value for charge roller voltage correction. Bias Adjustment 3 [0 to 100 / 30 / 10 vol] Adjusts the correction voltage adjustment step size. D009/D011/D012/D013 5-20...
  • Page 307 011 Duplex Trail.: M Size: Thick [0 to 4 / 0.6 / 0.1mm] 012 Duplex Trail.: S Size: Thick [0 to 4 / 0.4 / 0.1mm] 013 Duplex Left: Thick [0 to 1.5 / 0.1 / 0.1mm] 014 Duplex Right: Thick 5-21 D009/D011/D012/D013...
  • Page 308 15: Hound’s Tooth Check (Vertical) 3: Horizontal Line (1 dot) 16: Hound’s Tooth Check (Horizontal) 4: Horizontal Line (2 dot) 17: Black Band (Horizontal) 5: Grid Vertical Line 18: Black band ( Vertical) 6: Grid Horizontal Line 19: Checker Flag Pattern D009/D011/D012/D013 5-22...
  • Page 309 Selects the toner mode. 2208* If you select "1", SP2-209-002 should be set to its default value. Use image pixel count modes only as a temporary measure if the ID or TD sensor is defective. 2209* Toner Supply Rate 5-23 D009/D011/D012/D013...
  • Page 310 Forces creation of the ID sensor pattern to prevent low density copies for customers who use the copier for long copy jobs. Toner End Setting 2213* Selects the detection type for toner end. [0 to 2 / 0 / 1 step] D009/D011/D012/D013 5-24...
  • Page 311 [0 to 5 / 4 / 0.01] Displays the TD sensor output voltage for the immediately previous copy. Average 10 copies [0 to 5 / 4 / 0.01] Displays the average of the most recent TD sensor outputs (from the 5-25 D009/D011/D012/D013...
  • Page 312 [10 to 100 / 20 / 1μA ] Adjusts the transfer current for copying at leading edge the first side of the paper. Increase the current to separate the paper from the drum properly in high humidity and high temperature conditions. D009/D011/D012/D013 5-26...
  • Page 313 Increase the current to separate the paper from the drum properly in high humidity and high temperature conditions. No Image Area [10 to 100 / 15 / 1μA ] Adjusts the transfer current for copying. 5-27 D009/D011/D012/D013...

  • Page 314: Sp2-Xxx: Drum-2

    Adjusts the transfer current correction coefficient used if the paper width is less than the setting of SP2-309-2. 007 Paper Tray: Thick 1 (alpha) [1 to 3 / 1 / 0.1 ] 008 Paper Tray: Thick 1 (beta) D009/D011/D012/D013 5-28...
  • Page 315 028 Paper Tray: Special 2 (beta) 029 By-pass: Special 2 (gamma) [1 to 3 / 1.1 / 0.1 ] 030 By-pass: Special 2 (delta) 031 Paper Tray: Special 3 (alpha) [1 to 3 / 1 / 0.1 ] 5-29 D009/D011/D012/D013...
  • Page 316 SP2-220. VTMAX [1 to 5 / 4.78 / 0.01vol ] Adjusts the maximum value for SP2802 1. VTMIN [1 to 5 / 1 / 0.01vol ] Adjusts the minimum value for SP2802 1. Developer Initialization 2805* D009/D011/D012/D013 5-30...
  • Page 317 La (On Timing): Special 1 [–20 to 20 / 0 / 1 mm ] Adjusts the transfer current on timing at the leading edge (for special 1) 005 Lb (Switch Timing): Special 1 [0 to 30 / 10 / 1 mm ] 5-31 D009/D011/D012/D013...
  • Page 318 Adjusts the transfer current off timing (e.g. -5 mm is 5 mm before the trailing edge) (for special 3) 2912* Transfer Reverse Rotation Interval [0 to 10 / 3 / 1 ] Sets the reverse time of the transfer/development motor after the end of a job. D009/D011/D012/D013 5-32...
  • Page 319 The paper width below which the correction starts depends on the value of SP2-309-2. Use this SP when an image problem (see 2-914-1) occurs when paper with a small width is fed from the by-pass feed tray. 2920 LD Off Check 5-33 D009/D011/D012/D013...

  • Page 320: Sp2-Xxx: Drum-3

    If the image contains pale areas with fuzzy borders surrounded by dark areas, reduce this value to make the borders clearer. Lower Limit [0 to 100 / 52 (C1b), 57 (C1c) / 1vol ] Defines the lower limit for grayscale. D009/D011/D012/D013 5-34...
  • Page 321 When SP2975 is set to any value other than “0”, this value is displayed when it matches the setting of SP2975. When SP2975 is set to “0”, SP2976 is disabled. SP2976 is automatically set to zero by toner end recovery.) Time [0 to 7,000,000 / 0 / 1 msec] 5-35 D009/D011/D012/D013...
  • Page 322 The strength in the polarity of the carrier in the toner will eventually decrease and cause lower charge output. Setting the charge output to increase after a specified number of copies can compensate for this effect. D009/D011/D012/D013 5-36...

  • Page 323: Sp3-Xxx: Process-1

    V/VSG =0.0 V” is displayed and an SC code is generated. 001 Vsg [0 to 5 / 0 / 0.1] 002 Vsp [0 to 5 / 0 / 0.1] 003 Vsdp [0 to 5 / 0 / 0.1] 004 Vsm/Vsg [0 to 5 / 0 / 0.1] 5-37 D009/D011/D012/D013...
  • Page 324 [0 to 5 / 0 / 1 times] 3rd Cleaning: Interval Sets the threshold for the 3rd cleaning mode. "Cleaning A" is done twice and "Cleaning B" is done "N" times. "N" is specified with SP3905-006. [50 to 999 / 100 / 1 sheets] D009/D011/D012/D013 5-38...
  • Page 325 All fans remain on during cleaning and then switch off 60sec after the cleaning cycle ends. Cleaning Priority Setting 007 [0 to 1 / 0 / 1 sheets] 0: Priority to printing (No job interruption) 1: Priority to cleaning (Job interruption) 5-39 D009/D011/D012/D013...

  • Page 326: Sp4-Xxx: Scanner-1

    These settings are adjusted to erase shadows caused by the gap between the original and the scale of the scanner unit. 001 Book: Leading Edge [0 to 3 / 1 / 0.1 mm] D009/D011/D012/D013 5-40...
  • Page 327 Sensitivity of the level of detection is adjusted with SP4020-2. [0 to 1 / 0 / 1] 0: Off. No dust warning. 5-41 D009/D011/D012/D013...
  • Page 328 Determines whether an original of non-standard size is detected as A5/HLT size by the APS sensor. 4303* 0: No original 1: A5/HLT- lengthwise (SEF) 2:A5/HLT - Sideways (LEF) If "0" is selected, “Cannot detect original size” will be displayed. D009/D011/D012/D013 5-42...
  • Page 329 [0 to 28 / 0 / 1] Pattern 0: Scanned image 15: Gray pattern (1) Selection 1: Gradation main scan A 16: Gray pattern (2) 2: Gradation main scan B 17: Gray pattern (3) 3: Gradation main scan C 18: Shading pattern 5-43 D009/D011/D012/D013...
  • Page 330 [0 to 1 / 1 / 1] 0=OFF, 1=ON Uses or does not use the black reduction image path. SH ON/OFF [0 to 1 / 0 / 1] 0=OFF, 1=ON Uses or does not use the shading image path. 4460* Digital AE Setting D009/D011/D012/D013 5-44...
  • Page 331 [0 to 255 / 0 / 1 ] 025-028 CB Phase: Option/R/G/B 029-032 BC Phase: Option/R/G/B 033-036 BM Phase: Option/R/G/B 037-040 MB Phase: Option/R/G/B 041-040 MR Phase: Option/R/G/B 045-048 RM Phase: Option/R/G/B 4550* Scanner: Text/Chart 4551* Scanner: Text 4552* Scanner: Text (Dropout Color) 5-45 D009/D011/D012/D013...
  • Page 332 [0 to 7 / 0 / 1 ] -009 Sets the erasure level of Irregular Dots. Set higher for stronger effect, lower for weaker effect. 0: Not activated 4580* Fax: Text/Chart 4581* Fax: Text 4582* Fax: Text/photo 4583* Fax: /Photo D009/D011/D012/D013 5-46...
  • Page 333 This SP (suffix "-010") only exists in SP4580, 4582 and 4583. 0: Not activated SBU Version 4600 Displays the ID of the SBU. 4602 Scanner Memory Access 001 Scanner Memory Access Enables the read and write check for the 5-47 D009/D011/D012/D013...
  • Page 334 [0 to 1 / 0 / 1 ] 0: Off, 1: On Place a T6200 text chart on the exposure glass and press " " to do the white level peak density adjustment with the standard white plate. After D009/D011/D012/D013 5-48...
  • Page 335 [0 to 255 / 128 / 1 digit] Displays the black offset value (rough adjustment) for the odd green signal in the SBU (color printing speed). 003 Latest: RE Color [0 to 255 / 128 / 1 digit] 5-49 D009/D011/D012/D013...
  • Page 336 Black Level Rough/Fine Adj. Display (CS model only) Latest: GE Color 001 [0 to 255 / 128 / 1 digit] Displays the black offset value (rough adjustment) for the even green signal in the SBU (color printing speed). 002 Latest: GO Color D009/D011/D012/D013 5-50...
  • Page 337 SBU (black and white printing speed). Latest: GO B/W 008 [0 to 255 / 128 / 1 digit] Displays the black offset value (fine adjustment) for the odd green signal in the SBU (black and white printing speed). 5-51 D009/D011/D012/D013...
  • Page 338 SBU (black and white printing speed). Latest: BO B/W 006 [0 to 255 / 128 / 1 digit] Displays the black offset value (rough adjustment) for the odd blue signal in the SBU (black and white printing speed). 007 Latest: BE B/W D009/D011/D012/D013 5-52...
  • Page 339 Latest: BO B/W 008 [0 to 255 / 128 / 1 digit] Displays the black offset value (fine adjustment) for the odd blue signal in the SBU (black and white printing speed). BE: Blue Even signal, BO: Blue Odd signal 5-53 D009/D011/D012/D013...

  • Page 340: Sp4-Xxx: Scanner-2

    Gain Adjustment Display (CS model only) 4630 Displays the gain value of the amplifiers on the controller for Blue. 001 Latest: BE Color 002 Latest: BO Color [0 to 255 / 0 / 1 digit] 003 Latest: BE B/W 004 Latest: BO B/W D009/D011/D012/D013 5-54...
  • Page 341 SBU Error Displays the result of the SBU connection check. 4647 [0 to 1 / 0 / 1 ] 0: OK, 1: SBU connection check failure Power-On If the SBU connection check fails, SC144-001, -002 or -003 occurs. 5-55 D009/D011/D012/D013...
  • Page 342 006 [0 to 255 / 112 / 1 digit ] Displays the previous black offset value (rough adjustment) for the odd red signal in the SBU (black and white printing speed). Previous: RE B/W [0 to 255 / 128 / 1 digit ] D009/D011/D012/D013 5-56...
  • Page 343 004 [0 to 255 / 128 / 1 digit ] Displays the previous black offset value (fine adjustment) for the odd green signal in the SBU (color printing speed). Previous: GE B/W [0 to 255 / 112 / 1 digit ] 5-57 D009/D011/D012/D013...
  • Page 344 002 [0 to 255 / 112 / 1 digit ] Displays the previous black offset value (rough adjustment) for the odd blue signal in the SBU (color printing speed). Previous: BE Color [0 to 255 / 128 / 1 digit ] D009/D011/D012/D013 5-58...
  • Page 345 008 [0 to 255 / 128 / 1 digit ] Displays the previous black offset value (fine adjustment) for the odd blue signal in the SBU (black and white printing speed). BE: Blue Even signal, BO: Blue Odd signal 5-59 D009/D011/D012/D013...

  • Page 346: Sp4-Xxx: Scanner-3

    4660 Displays the previous gain value of the amplifiers on the controller for Blue. 001 Previous: BE Color 002 Previous: BO Color [ 0 255 / 64 / 1 digit] 003 Previous: BE B/W 004 Previous: BO B/W D009/D011/D012/D013 5-60...
  • Page 347 Displays the previous 2nd black offset value (rough adjustment) for the odd red signal in the SBU (black and white printing speed). Before Previous: RE B/W [0 to 255 / 128 / 1 digit ] Displays the previous 2nd black offset value (fine adjustment) for the even red 5-61 D009/D011/D012/D013...
  • Page 348 Displays the previous 2nd black offset value (fine adjustment) for the odd green signal in the SBU (color printing speed). Before Previous: GE B/W [0 to 255 / 112 / 1 digit ] Displays the previous 2nd black offset value (rough adjustment) for the even D009/D011/D012/D013 5-62...
  • Page 349 Displays the previous 2nd black offset value (rough adjustment) for the odd blue signal in the SBU (color printing speed). Before Previous: BE Color [0 to 255 / 128 / 1 digit ] Displays the previous 2nd black offset value (fine adjustment) for the even 5-63 D009/D011/D012/D013...
  • Page 350 BE: Blue Even signal, BO: Blue Odd signal 4673 Black Level 2: Rough/Fine Adj. Display (CS model only) Factory Setting: RE Color [0 to 255 / 0 / 1 digit ] Displays the factory setting value of the 2nd black offset level rough D009/D011/D012/D013 5-64...
  • Page 351 Displays the factory setting values of the 2nd black offset level fine adjustment for the even red signal in the SBU (black and white printing speed). Factory Setting: RE B/W [0 to 255 / 0 / 1 digit ] 5-65 D009/D011/D012/D013...
  • Page 352 [0 to 255 / 0 / 1 digit ] Displays the factory setting values of the 2nd black offset level rough adjustment for the even green signal in the SBU (black and white printing speed). 006 Factory Setting: GO B/W D009/D011/D012/D013 5-66...
  • Page 353 Factory Setting: BE Color 003 [0 to 255 / 0 / 1 digit ] Displays the factory setting values of the 2nd black offset level fine adjustment for the even blue signal in the SBU (color printing speed). 5-67 D009/D011/D012/D013...
  • Page 354 Gain Adjustment Display 4678 Displays the factory setting values of the gain adjustment for Green. SP4678-003 and -004 are used only for the color scanner model. 001 Factory Setting: GE Color [ 0 255 / 0 / 1 digit] D009/D011/D012/D013 5-68...
  • Page 355 Adjusts the gray balance of the blue signal for each scanning mode. 001 B Book Scan C: [-512 to 511 / -14 / 1 digit ] M: [-512 to 511 / 25 / 1 digit ] 002 B DF Scan 5-69 D009/D011/D012/D013...
  • Page 356 [0 to 1023 / 0 / 1 digit ] 003 GE: BK 004 GO: BK White Peak Level (CS model only) 4692 Displays the peak level of the white level scanning. 001 BE [0 to 1023 / 0 / 1 digit ] 002 BO D009/D011/D012/D013 5-70...
  • Page 357 004 GO: BK Black Peak Level (CS model only) 4695 Display the peak level of the black level scanning. 001 BE 002 BO [0 to 1023 / 0 / 1 digit ] 003 BE: BK 004 BO: BK 5-71 D009/D011/D012/D013...
  • Page 358 These adjustments are effective only for the “Custom Setting” original type. 4903* The "0" setting disables independent dot erase. A higher setting detects more spurious dots for erasing. However, this could erase dots in images that contain areas filled by dithering. D009/D011/D012/D013 5-72...
  • Page 359 4918 Manual Gamma Adjustment (DFU) Adjusts the offset data of the printer gamma for black in Photo mode or Letter mode. Touch [Change] to open the printer gamma screen. Enter the manual gamma adjustment screen. 4993* Highlight Correction 5-73 D009/D011/D012/D013...
  • Page 360 9: strongest skew correction Text/Photo Detection Level Adj. Selects the definition level between Text and Photo for high compression PDF. 4994* [0 to 2 / 1 / 1 ] 0: Text priority High Compression PDF Setting 1: Normal 2: Photo priority D009/D011/D012/D013 5-74...

  • Page 361: Sp5-Xxx: Mode-1

    [0 to 1 / 0 / 1] 0: OFF, 1: ON 5056* Coverage Counter Display Display or does not display the coverage counter on the LCD. [0 to 1 / 0 / 1] 0: Not displayed, 1: Displayed 5061* Toner Remaining Icon Display 5-75 D009/D011/D012/D013...
  • Page 362 External Optional Counter Type Enables the SDK application. This lets you select a number for the external device for user access control. Note: “SDK” refers to software on an SD card. [0 to 3 / 0 / 1] 0: None D009/D011/D012/D013 5-76...
  • Page 363 2: No. (No mode clear) Counter Up Timing Determines whether the optional key counter counts up at paper feed-in or 5121* at paper exit. [0 to 1 / 0 / 1 ] 0: Feed, 1: Exit 5126* F Size Original Setting 5-77 D009/D011/D012/D013...
  • Page 364 1: On. Sets the tray for feeding paper up to 600 mm long. With this SP selected on, paper jams are not detected in the paper path. App. Switch Method 5162* Determines whether the application screen is switched with a hardware switch or software switch. D009/D011/D012/D013 5-78...
  • Page 365 Paper Size Setting 5181* Adjusts the paper size for each tray. [0 to 1 / 0 / 1] 001 Tray 1: 1 0: A4 LEF, 1: LT LEF 002 Tray 1: 2 0: A3, 1: DLT 5-79 D009/D011/D012/D013...
  • Page 366 Disconnection. If the RK4 is disconnected for 10 seconds when this SP is 5186* set to “1 (Enable)”, the machine automatically jams a sheet of paper and stops. [0 to 1 / 0 / 1] Copy Nv Version 5188* Displays the NV version on the controller. D009/D011/D012/D013 5-80...
  • Page 367 CH: +480 (Peking) TW: +480 (Taipei) AS: +480 (Hong Kong) KO: +540 (Korea) 5307 Summer Time [0 to 1 / 1 (NA/EU), 0 (ASIA) / 1 /step] Setting 0: Disabled 1: Enabled Enables or disables the summer time mode. 5-81 D009/D011/D012/D013...
  • Page 368 Make sure that SP5-307-1 is set to "1". Access Control (DFU) 5401* This SP stores the settings that limit uses access to SDK application data. Default Document ACL Whenever a new login user is added to the address book in external D009/D011/D012/D013 5-82...
  • Page 369 Turns simple authentication on or off for LDAP. [0 to 1 / 1 / 1] 004 Easy Certification 0: OFF 1: ON This SP is enabled only when SP5411-4 is set to “1” Password Null (ON). Not Permit [0 to 1 / 0 / 1] 5-83 D009/D011/D012/D013...
  • Page 370 Access Mitigation Mitigation ON / OFF Permits or does not permit consecutive access to the machine with the same ID and password. [0 to 1 / 0 / 1] 0: OFF (Permitted) 1: ON (Not permitted) 002 Mitigation Time D009/D011/D012/D013 5-84...
  • Page 371 Access Permissible number [0 to 500 / 100 / 1] Sets a limit on access attempts to prevent password cracking. Access Detect Time [10 to 30 / 10 / 1 sec] Sets a detection time to count password cracking. 5-85 D009/D011/D012/D013...
  • Page 372 [0 or 1/ 0 / 1] 0: ON. 1: OFF 041 Printer Determines whether certification is required before a user can use the printer application. 051 SDK1 [0 or 1/ 0 / 1] 0: ON. 1: OFF D009/D011/D012/D013 5-86...
  • Page 373 [0 to 9999 / 0 / 1 k copies/step] 0: No PM alarm Original Count Alarm (DFU) Selects whether the PM alarm for the number of scans is enabled or not. If this is “1”, the PM alarm function is enabled. 5-87 D009/D011/D012/D013...
  • Page 374 (A3, A4, B4, B5, DLT, LG, LT, HLT) Switches the control call on/off for the stapler Staple Supply Alarm installed in the finisher. (DFU) (0:Off 1:On) 0: Off, 1: On 0: No alarm D009/D011/D012/D013 5-88...
  • Page 375 Sets the length of time to determine the 011 Jam Detection: Time Length length of an unattended paper jam. [3 to 30 / 10 / 1 minute] Jam Detection Continuous Sets the number of continuous paper jams Count required to initiate a call. 5-89 D009/D011/D012/D013...
  • Page 376 005 Communication Information Test Call 006 Machine Information Notice 007 Alarm Notice [0 or 1 / 1 / 1] 0: OFF 008 Non Genuine Toner Alarm 1: ON 009 Supply Automatic Ordering Call 010 Supply Management Report Call 012 Jam/Door Open Call D009/D011/D012/D013 5-90...

  • Page 377: Sp5-Xxx: Mode-2

    Initializes the defaults for the scanner and all the 009 Scanner application scanner SP modes. Deletes the Netfile (NFA) management files and Service/Network thumbnails, and initializes the Job login ID. application Netfiles: Jobs to be printed from the document server 5-91 D009/D011/D012/D013...
  • Page 378 The correct paper should be loaded in the 1st tray or 2nd tray, but paper 5802* is not fed. The main switch has to be turned off and on after using the free run mode for a test. 001 TRAY1:A4LEF D009/D011/D012/D013 5-92...
  • Page 379 Inputs the telephone number of the CE (displayed when a 001 Service service call condition occurs.) Use this to input the fax number of the CE printed on the 002 Facsimile Counter Report (UP mode). 003 Supply Inputs the telephone number of the supplier displayed on the 5-93 D009/D011/D012/D013...
  • Page 380 SP5-xxx: Mode-2 user mode screen. Allows the service center contact telephone number to be 004 Operation displayed on the user mode screen. D009/D011/D012/D013 5-94...

  • Page 381: Sp5-Xxx: Mode-3

    Communication Gate) connects during a call via the @Remote network. [1 to 90 / 30 / 1 sec.] RCG Write Timeout Sets the length of time (seconds) for the time-out when sent data is written to the RCG during a call over the @Remote network. 5-95 D009/D011/D012/D013...
  • Page 382 023 This SP displays and selects the embedded RCG-N connection method. 0: Internet connection 1: Dial-up connection Cert. Expire Timing (DFU) Proximity of the expiration of the certification. 062 Use Proxy This SP setting determines if the proxy server is used when the machine D009/D011/D012/D013 5-96...
  • Page 383 This SP sets the HTTP proxy certification password. The length of the password is limited to 31 characters. Any character beyond the 31st character is ignored. This name is customer information and is not printed in the SMC 5-97 D009/D011/D012/D013...
  • Page 384 The certification has been stored, and the GW URL is being notified of the successful completion of this event. The storing of the certification has failed, and the GW URL is being notified of the failure of this event. D009/D011/D012/D013 5-98...
  • Page 385 Notification that GW URL does not exist. CERT: Up ID The ID of the request for certification. Firmware Up Status Displays the status of the firmware update. Non-HDD Firm Up This setting determines if the firmware can be updated, even without the HDD installed. 5-99 D009/D011/D012/D013...
  • Page 386 Displays serial number for the @Remote certification. Asterisks (****) indicate that no DESS exists. CERT: Issuer Displays the common name of the issuer of the @Remote certification. CN = the following 30 bytes. Asterisks (****) indicate that no DESS exists. 093 CERT: Valid Start D009/D011/D012/D013 5-100...
  • Page 387 Line type Judgment Result Displays a number to show the result of the execution of SP5816-151. Here is a list of what the numbers mean. 0: Success 1: In progress (no result yet). Please wait. 2: Line abnormal 5-101 D009/D011/D012/D013...
  • Page 388 Remove Service: PPP Certification Timeout (SSP) 155 Sets the length of the timeout for the embedded RCG-M connection to its access point. The timeout is the time from when the modem sends the ATD to when it receives the result code. D009/D011/D012/D013 5-102...
  • Page 389 4 sec. Access Point 163 This is the telephone number of the dial-up access point for embedded RCG-M. If no setting is done for this SP code, then a preset value (determined by the country selected) is used. 5-103 D009/D011/D012/D013...
  • Page 390 This SP determines whether pushing the off-hook button will interrupt an embedded RCGM transmission in progress to open the line for fax transaction. This SP can be used only if SP5816-164 is set to "0". [0 or 1/ 0 / - ] D009/D011/D012/D013 5-104...
  • Page 391 Allows entry of the number of the request needed for the embedded RCG. Confirm Execute Executes the inquiry request to the @Remote Gate Way URL. Confirm Result Displays a number that indicates the result of the inquiry executed with SP5816-203. 5-105 D009/D011/D012/D013...
  • Page 392 GW URL. Register Execute Executes "Embedded RCG Registration". Register Result Displays a number that indicates the registration result. Succeeded Registration in progress Proxy error (proxy enabled) Proxy error (proxy disabled) Proxy error (Illegal user name or password) Communication error D009/D011/D012/D013 5-106...
  • Page 393 Different numbers were used for -12007 registration and confirmation. Update certification failed because -12008 device was in use. Attempted dial up overseas without the Error Caused by -2385 correct international prefix for the Response from GW URL telephone number. 5-107 D009/D011/D012/D013...
  • Page 394 Sets the IP address of the RCG (Remote Communication Gate) destination for call 002 RCG IP Address processing at the remote service center. [00000000h to FFFFFFFFh / - / 1] 5824 NVRAM Data Upload D009/D011/D012/D013 5-108...
  • Page 395 IP address is used with DHCP on an Ethernet or wireless (802.11) LAN network. [0 to 1 / 1 / 1] 0: Not used (manual setting) 1: Used Active IPv4 Address This SP allows you to confirm the IPv4 address that was used when the 5-109 D009/D011/D012/D013...
  • Page 396 0: Clears spooled job. This SP determines whether job spooling is enabled or disabled for each protocol. This is a 069 Job Spooling (Protocol) 8-bit setting. [0 to 1 / 1 / 1] 0: No spooling, 1: Spooling enabled D009/D011/D012/D013 5-110...
  • Page 397 "Stateless Address" + "Prefix Length" Address 3 The IPv6 address consists of a total 128 bits Active IPv6 Stateless configured in 8 blocks of 16 bits each. Address 4 Active IPv6 Stateless Address 5 156 IPv6 Manual Address 5-111 D009/D011/D012/D013...
  • Page 398 (but this can be done only at one point in the address). The example in "2" and "3" above then becomes: fe80::207:40ff:0:340e (only the first null sets zero digits are abbreviated as "::") D009/D011/D012/D013 5-112...
  • Page 399 Consumable Supplier bit2-15: Reserved (all) Web shopping link visible Displays or does not display the link to Net RICOH on the top page and link page of the web system. [0 to 1 / 1 / 1] 0: Not display, 1:Display...
  • Page 400 010 HDD Formatting (Log) 011 HDD Formatting (Ridoc I/F) (for Ridoc Desk Top Binder) 5836* Capture Setting Capture Function (0:Off 1:On) With this function disabled, the settings related to the capture feature cannot be initialized, displayed, or selected. D009/D011/D012/D013 5-114...
  • Page 401 [0 to 3 / 1 / 1] 082 Format for Copy B&W Text 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3: TIFF/MR [0 to 3 / 1 / 1] 083 Format Copy B&W Other 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3: TIFF/MR 5-115 D009/D011/D012/D013...
  • Page 402 [0 x 00 to 0 x FF / 0 x FF to Auto / -] 0 x 07 - 11M Fix 008 0 x FF to Auto [Default] 0 x 11 - 55M Fix 0 x 05 - 5.5M Fix 0 x 10 - 48M Fix 0 x 08 - 1M Fix D009/D011/D012/D013 5-116...
  • Page 403 This SP is displayed only when the IEEE802.11 card is installed. WPA Debug Lvl 045 Selects the debug level for WPA authentication application. [1 to 3 / 3 / 1] 1: Info, 2: warning, 3: error This SP is displayed only when the IEEE802.11 card is installed. 5-117 D009/D011/D012/D013...

  • Page 404: Sp5-Xxx: Mode-4

    System & other groups (LSB) Capture related This is a debugging tool. It sets the debugging output 5842* Certification related mode of each Net File Address book related process. Bit SW 0011 1111 Machine management related Output related (printing, delivery) Repository related D009/D011/D012/D013 5-118...
  • Page 405 [0 x 01 or 0 x 04 / 0 x 04 /-] 0 x 01 [Full Speed], 0 x 04 [Auto Change] Vendor ID 002 Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] (DFU) Product ID Sets the product ID.
  • Page 406 [0 to 4/ 0 / 1 step] 0: Unknown 1: SG1 Provided 2: SG1 Package 3: SG2 Provided 4: SG2 Package Delivery Svr. Capability Changes the functions that the registered I/O device can do. [0 to 255 / 0 / 1 step] D009/D011/D012/D013 5-120...
  • Page 407 These SPs (5845-013/014/015/016/017/018/019/020/021) listed above are used for the scan router program. [0 to 1 / 0 / -] Rapid Sending Control 0: Disable, 1: Enable Enables or disables the prevention function for the continuous data sending error. 5-121 D009/D011/D012/D013...
  • Page 408 [0 to 255 / 0 / 1step] Delivery Server Maximum Entries 008 Lets you set the maximum number of account entries and information about the users of the delivery server controlled by UCS. [20000 to 20000 / 2000 / 1 step] D009/D011/D012/D013 5-122...
  • Page 409 Executing this SP by the service technician immediately after power on grants full address book access to all users. Procedure Turn the machine off. Install the new HDD. Turn the machine on. The address book and its initial data are created on the HDD 5-123 D009/D011/D012/D013...
  • Page 410 Backup All Addr Book 051 Copies all directory information to the SD card. Do this SP before replacing the controller board or HDD. The operation may not succeed if the controller board or HDD is damaged. D009/D011/D012/D013 5-124...
  • Page 411 Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to upper case and sets the length of the password. [0 to 32 / 0 / 1step] 5-125 D009/D011/D012/D013...
  • Page 412 [0 to 32 / 0 / 1step] This SP does not normally require adjustment. This SP is enabled only after the system administrator has set up a group password policy to control access to the address book. 091 FTP Auth Port Setting D009/D011/D012/D013 5-126...
  • Page 413 Sets the default value for the quality of JPEG images sent as NetFile pages. This function is available only with the MLB (Media Link Board) option installed. [5 to 95 / 50 / 1step] Web Service 5848* 5848-2 sets the 4-bit switch assignment for the access control setting. 5-127 D009/D011/D012/D013...
  • Page 414 Specified the max size of the image data that the 100 Repository: Download Image Max. Size machine can download/ [1 to 1024 / 1024 / 1 K] Access Ctrl: Regular Trans No information is available at this time. D009/D011/D012/D013 5-128...
  • Page 415 Displays or prints the installation date of the machine. The “Counter Clear Day” has been changed to 001 Display “Installation Date” or “Inst. Date”. Determines whether the installation date is printed on 002 Switch to Print the printout for the total counter. 5-129 D009/D011/D012/D013...
  • Page 416 HDD. Always switch the machine off and on after executing this SP. Remote ROM Update 5856 When set to “1” allows reception of firmware data via the local port (IEEE 1284) during a remote ROM update. This setting is reset to zero after the D009/D011/D012/D013 5-130...
  • Page 417 SD Card. Up to 4MB can be copied to an SD Card. 4 MB segments can be copied one by one to each SD Card. Copy HDD to SD Card Latest 4 MB Any Key) Takes the log of the specified key from the log on the hard disk and copies it 5-131 D009/D011/D012/D013...
  • Page 418 This SP creates a 32 MB file to store a log on the HDD. Make SD Debug This SP creates a 4 MB file to store a log on an SD card. Debug Save When 5858* These SPs select the content of the debugging information to be saved to D009/D011/D012/D013 5-132...
  • Page 419 These SPs allow you to set up to 10 keys for log files for 005 Key 5 functions that use common memory on the controller board. 006 Key 6 [-9999999 to 9999999 / - / 1] 007 Key 7 008 Key 8 009 Key 9 010 Key 10 5-133 D009/D011/D012/D013...

  • Page 420: Sp5-Xxx: Mode-5

    When the SMTP certification information has not been set from the software application. When the SMTP certification information for UCS has been set or not set on the mainframe with the User Tools. 024 POP3/IMAP4 Account Mail Address D009/D011/D012/D013 5-134...
  • Page 421 Enables or disables the E-mail alert function. 001 Report Validity [0 or 1 / 0 / – ] 0: Enabled, 1: Disabled 005 Add Date Field Adds or does not add the date field to the header of the 5-135 D009/D011/D012/D013...
  • Page 422 SC error and logs the SC error code. If the same Setting SC occurs again, the machine does not reboot. 1: The machine does not reboot when an SC error occurs. [0 to 1 / 0 / 1] 002 Reboot Type 0: Manual reboot, 1: Automatic reboot D009/D011/D012/D013 5-136...
  • Page 423 50 Selects the display type for the document box list. [0 to 2 / 0 / 1] 0: Thumbnail, 1: Icon, 2: Details DocSvr Trans Sets the number of documents to be displayed in the document box list. [5 to 20 / 10 / 1] 5-137 D009/D011/D012/D013...
  • Page 424 After selecting, press the “Original Type” key and “#” key at the same time. When the setting is completed, the beeper sounds five times. ↓ [0 to 23 / - / 1 step] FA 0: RICOH Aficio MP 4000B 12: LANIER MP 4000B/LD040B 1: RICOH Aficio MP 4000 13: LANIER MP 4000/LD040...
  • Page 425 The NIC and USB support features are built into the GW controller. Use this 5985 SP to enable and disable these features. In order to use the NIC and USB functions built into the controller board, these SP codes must be set to "1". 5-139 D009/D011/D012/D013...
  • Page 426 SP Print Mode 001 All ( Data List) Prints out the SMC sheets. 002 SP (Mode Data List) 003 User Program 004 Logging Data 005 Diagnostic Report 006 Non-Default 007 NIB Summary 008 Capture Log 021 Copier User Program D009/D011/D012/D013 5-140...
  • Page 427 SP5-xxx: Mode-5 022 Scanner SP 023 Scanner User Program 5-141 D009/D011/D012/D013...

  • Page 428: Sp6-Xxx: Peripherals-1

    002 Original A4 Sensor 003 Original LG Sensor 004 Original Width Sensor 1 005 Original Width Sensor 2 006 Original Width Sensor 3 007 Original Width Sensor 4 008 Original Width Sensor 5 009 Original Set Sensor 010 Separation Sensor D009/D011/D012/D013 5-142...
  • Page 429 ADF Output Check 001 Pick-up Motor: Fwd 002 Pick-up Motor: Rev 003 Feed Motor: Fwd 004 Feed Motor: Rev 005 Transport Motor: Fwd 006 Inverter Motor: Fwd 007 Inverter Motor: Rev 011 Junction Gate Solenoid 012 Stamp Solenoid 5-143 D009/D011/D012/D013...
  • Page 430 267 x 195 mm Sheet Through Magnification [–5 to 5 / 0 / 0.1% step] 6017* Adjusts the magnification in the sub-scan direction for ADF mode. Use the key to toggle between + and - before entering the value D009/D011/D012/D013 5-144...
  • Page 431 Adjusts the punching position in the main scan direction. (For B804/B805) 001 2-Hole: DOM (Japan) 002 3-Hole: NA 003 4-Hole: EU [-2 to 2 / 0 / 0.4 mm] 004 4-Hole: SCAN 005 2-Hole: NA 006 1-Hole: DOM (Japan) 6130* Skew Correction: Buckle Adj. 5-145 D009/D011/D012/D013...
  • Page 432 Selects the skew correction control for each paper size. (For B804/B805) 001 A3 SEF [0 to 1 / 1 / 1 mm] 002 B4 SEF 003 A4 SEF 004 A4 LEF 005 B5 SEF 006 B5 LEF 007 DLT SEF D009/D011/D012/D013 5-146...
  • Page 433 [-1.5 to 1.5 / 0 / 0.5 mm] 007 DLT SEF 008 LG SEF 009 LT SEF 010 LT LEF 011 12" x 18" 012 Other Staple Position Adjustment 6133* Adjusts the staple position for each finisher (B408/B804/B805). 5-147 D009/D011/D012/D013...
  • Page 434 001 A3 SEF [-3 to 3 / 0 / 0.2 mm] + Value: Shifts staple position toward the crease. 002 B4 SEF - Value: Shifts staple position away from the crease. 003 A4 SEF 004 B5 SEF 005 DLT SEF D009/D011/D012/D013 5-148...
  • Page 435 004 Free Run 4 Not used FIN (KIN) INPUT Check 6139 Display the signals received from sensors and switches of the (booklet) finisher. (B408) ( Section 5.26 "Input Check -2") 6140 FIN (EUP) INPUT Check 5-149 D009/D011/D012/D013...
  • Page 436 009 LT SEF [-1.5 to 1.5 / 0 / 0.5 mm] 010 LT LEF 011 HLT LEF 012 Other 6149* Max. Pre-Stack Sheet [0 to 3 / 3 / 1 sheets step] D009/D011/D012/D013 5-150...
  • Page 437 0= OFF, 1= ON Enables or disables the shading adjustment for DF mode. 002 Shading Interval: A [0 to 60 / 3 / 1 sec] DFU 003 Shading Interval: B [0 to 120 / 60 / 1 ] DFU 5-151 D009/D011/D012/D013...

  • Page 438: Sp7-Xxx: Data Log-1

    008 Latest 7 009 Latest 8 010 Latest 9 Total Paper Jam Counter 7502* Displays the total number of paper jams. Total Original Jam Counter 7503* Displays the total number of original jams. 13 Bank: Transport Sn 1: On D009/D011/D012/D013 5-152...
  • Page 439 12 Vertical Transport 2: On 14 Bank: Transport Sn 2: On 17 Registration: On 19 Fusing Exit: On 20 Paper Exit: On 21 Bridge Exit On 22 Bridge Transport: On 24 Junction Gate Sensor: On 25 Duplex Exit: On 5-153 D009/D011/D012/D013...
  • Page 440 66 Duplex Entrance: Off (in) 67 Duplex Entrance: Off (out) 100 Finisher Entrance: KIN 101 Finisher Shift: KIN 102 Finisher Staple: KIN 103 Finisher Exit: KIN 105 Finisher Tray Lift Motor: KIN 106 Finisher Jogger Motor: KIN 107 Finisher Shift Motor: KIN D009/D011/D012/D013 5-154...
  • Page 441 A Check-out (“paper lag”) paper jam occurs when the paper remains at the sensor for longer than the prescribed time. 1 At Power: On 3 Separation Sensor: On 5-155 D009/D011/D012/D013...
  • Page 442 Displays the total number of copy jams by paper size. 006 A5 LEF 014 B5 LEF 038 LT LEF 044 HLT LEF 132 A3 SEF 133 A4 SEF 134 A5 SEF 141 B4 SEF 142 B5 SEF 160 DLT SEF D009/D011/D012/D013 5-156...
  • Page 443 Code Size Code Size Code A4 (S) A3 (L) DLT (L) A5 (S) A4 (L) LG (L) B5 (S) A5 (L) LT (L) LT (S) B4 (L) HLT (L) HLT (S) B5 (L) Others 7508* Original Jam History 5-157 D009/D011/D012/D013...
  • Page 444 LT (S) B4 (L) HLT (L) HLT (S) B5 (L) Others 7801 ROM No./Firmware Version Displays the ROM number and firmware version numbers. 002 ROM No: Engine 005 ADF 007 Finisher 009 Bank 010 LCT 019 Bank 2 D009/D011/D012/D013 5-158...
  • Page 445 SP7-xxx: Data Log-1 102 Firmware Version: Engine 105 ADF 107 Finisher 5-159 D009/D011/D012/D013...

  • Page 446: Sp7-Xxx: Data Log-2

    [0 255 / 0 / 1 %] Displays the transfer unit (%) rotation counter (distance/PM). Rotation(%):Fuser [0 255 / 0 / 1 %] Displays the fuser unit (%) rotation counter (distance/PM). 011 Rotation(%):Web [0 255 / 0 / 1 %] D009/D011/D012/D013 5-160...
  • Page 447 Displays the parts counter (pages) of the charge roller. Page: Developer [0 to 999999 / 0 / 1 page] Displays the parts counter (pages) of the developer. 004 Page: Belt Blade [0 to 999999 / 0 / 1 page] 5-161 D009/D011/D012/D013...
  • Page 448 [0 to 999999999 / 0 / 1 mm ] Displays the parts counter (rotations) of the hot roller. Rotation: Pressure Roller [0 to 999999999 / 0 / 1 mm ] Displays the parts counter (rotations) of the pressure roller. D009/D011/D012/D013 5-162...
  • Page 449 Resets the parts counter of the transfer belt cleaning blade. Heat Roller Resets the parts counter of the hot roller. Pressure Roller Resets the parts counter of the pressure roller. Cleaning Roller Resets the parts counter of the cleaning roller. 5-163 D009/D011/D012/D013...
  • Page 450 Displays the replacement counter of the PCD (Drum and Development unit). Transfer [0 to 1 / 0 / 1 ] Displays the replacement counter of the transfer unit. Fuser [0 to 1 / 0 / 1 ] Displays the replacement counter of the fusing unit. D009/D011/D012/D013 5-164...
  • Page 451 [0 to 255 / 0 / 1 mm] Displays the previous counter (rotations/PM %) of the previous PCD Rotation(%):Transfer [0 to 255 / 0 / 1 mm] Displays the previous counter (rotations/PM %) of the previous transfer unit. 5-165 D009/D011/D012/D013...
  • Page 452 [0 to 255 / 255 / 1 days] Displays the remaining counter (pages) of the transfer unit. Fuser(Page) [0 to 255 / 255 / 1 days] Displays the remaining counter (pages) of the fusing unit. 004 Developer(Page) [0 to 255 / 255 / 1 days] D009/D011/D012/D013 5-166...
  • Page 453 [0 to 255 / 100 / 1 %] Displays the remaining counter (%) of the cleaning web. PM Yield Setting 7952 Sets the each yield of the following. PCD(Page) [0 to 99999999/ 160000 / 1 sheet] Sets the PM yield of the PCD (Pages). 5-167 D009/D011/D012/D013...
  • Page 454 Sets the PM yield (day threshold) of the transfer unit. Fuser (Day Threshold) [1 to 30 / 15 / 1 day] Sets the PM yield (day threshold) of the fusing unit. 013 Web (%) [1 to 30 / 15 / 1 day] D009/D011/D012/D013 5-168...
  • Page 455 [0 to 99999999 / 0 / 1 mm] 27<T≤32 Displays the PCU rotation distance of the environment: 27<T≤32 32<T [0 to 99999999 / 0 / 1 mm] Displays the PCU rotation distance of the environment: 32<T Env Log Clear 7954 Resets the environment logs (SP7953). 5-169 D009/D011/D012/D013...

  • Page 456: Sp8-Xxx: Data Log2-1

    Scan application. Totals (jobs, pages, etc.) for the document server. Local storage The L: counters work differently case by case. (document server) Sometimes, they count jobs/pages stored on the document server; this can be in document server D009/D011/D012/D013 5-170...
  • Page 457 What It Means “By”, e.g. “T:Jobs/Apl” = Total Jobs “by” Application > More (2> “2 or more”, 4> “4 or more” AddBook Address Book Application Black & White Black Cyan ColCr Color Create ColMode Color Mode Comb Combine Comp Compression 5-171 D009/D011/D012/D013...
  • Page 458 Black (YMCK) Local Storage. Refers to the document server. LSize Large (paper) Size Magnification One color (monochrome) New Remote Service, which allows a service center to monitor machines remotely. “NRS” is used overseas, “CSS” is used in Japan. D009/D011/D012/D013 5-172...
  • Page 459 This machine is under development and currently not available. Resolution Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side. S-to-Email Scan-to-E-mail SMC report printed with SP5990. All of the Group 8counters are recorded in the SMC report. Server 5-173 D009/D011/D012/D013...
  • Page 460 When a fax is received to fax memory, the F: counter increments but the L: counter does not (the document server is not used). A fax broadcast counts as one job for the F: counter (the fax destinations in the D009/D011/D012/D013 5-174...
  • Page 461 L: counter increments. When a print job is sent to the document server, the P: counter increments. When a network application sends data to the document server, the O: counter 5-175 D009/D011/D012/D013...
  • Page 462 (Web Image Monitor, for example), the C: counter increments. When a fax on the document server is printed, the F: counter increments. 8031 T:Pjob/DesApl These SPs reveal what applications were used to output documents from the document server. 8032 C:Pjob/DesApl D009/D011/D012/D013 5-176...
  • Page 463 These SPs count the applications used to send files from the document server over the telephone 8052 C:TX Jobs/DesApl line or over a network (attached to an e-mail, or as a fax image by I-Fax). Jobs merged for sending 8053 F:TX Jobs/DesApl 5-177 D009/D011/D012/D013...
  • Page 464 Note: Finishing features for scan jobs are not available at this time. L:FIN Jobs [0 to 9999999 / 0 / 1] 8066 These SPs total finishing methods for jobs output from within the D009/D011/D012/D013 5-178...
  • Page 465 Z-Fold mode and set for folding (Z-fold). Number of jobs started in Punch mode. When Punch is set for 806x 6 Punch a print job, the P: counter increments. (See SP8064 6.) 806x 7 Other Reserved. Not used. 5-179 D009/D011/D012/D013...

  • Page 466: Sp8-Xxx: Data Log2-2

    [0 to 9999999 / 0 / 1] These SPs count and calculate the number of “Other” application jobs 8077 (Web Image Monitor, Palm 2, etc.) by size based on the number of pages in the job. 807x 1 1 Page 807x 8 21to50 Pages D009/D011/D012/D013 5-180...
  • Page 467 Note: Color fax sending is not available at this time. 001 B/W Black TX 8113 F:FAX TX Jobs [0 to 9999999 / 0 / 1] 5-181 D009/D011/D012/D013...
  • Page 468 These counters count jobs, not pages. The counters for color are provided for future use; the color fax feature is not available at this time. The fax job is counted when the job is scanned for sending, not when the job is sent. D009/D011/D012/D013 5-182...
  • Page 469 Scan-to-PC, then it is counted twice (once for Scan-to-Email and once for Scan-to-PC). T:Deliv Jobs/Svr [0 to 9999999 / 0 / 1] 8141 These SPs count the total number of jobs scanned and sent to a Scan Router server. 001 B/W Black Deliv 5-183 D009/D011/D012/D013...
  • Page 470 001 B/W Black Deliv 002 Color Color Deliv / Only for B011 or B013 003 ACS Color Deliv / Only for B011 or B013 S:Deliv Jobs/PC 8155 These SPs count the total number of jobs scanned and sent with D009/D011/D012/D013 5-184...
  • Page 471 S:Total Scan PGS 8196 L:Total Scan PGS SP 8191 to 8196 count the number of scanned sides of pages, not the number of physical pages. These counters do not count reading user stamp data, or reading color charts to adjust 5-185 D009/D011/D012/D013...
  • Page 472 Reading user stamp data is not counted. If a job is cancelled, the pages output as far as the cancellation are counted. If the scanner application scans and stores 3 B5 sheets and 1 A4 sheet, the S: count is D009/D011/D012/D013 5-186...
  • Page 473 Also, the pages are not counted if the jam occurs before the first sheet is output. Scan PGS/Mode [0 to 9999999 / 0 / 1] 8231 These SPs count the number of pages scanned by each ADF mode to determine the work load on the ADF. 5-187 D009/D011/D012/D013...
  • Page 474 If the user selects “Mixed Sizes” for copying in the platen mode, the Mixed Size count is enabled. In the SADF mode if the user copies 1 page in platen mode and then copies 2 pages with SADF, the Platen count is 1 and the SADF count is 3. D009/D011/D012/D013 5-188...

  • Page 475: Sp8-Xxx: Data Log2-3

    Store File button from within the Copy mode screen 8241 8242 8243 8245 8246 824x 1: Text 824x 2: Text/Photo 824x 3: Photo 824x 4: GenCopy, Pale 824x 5: Map 824x 6: Normal/Detail 5-189 D009/D011/D012/D013...
  • Page 476 These SPs count the number of pages scanned using a TWAIN driver. These counters reveal how the TWAIN driver is used for delivery functions. [0 to 9999999 / 0 / 1] 8285 S:Scan PGS/TWAIN Note: At the present time, these counters perform identical counts. D009/D011/D012/D013 5-190...
  • Page 477 8306 with the Store File button from within the Copy mode screen. Use these totals to compare original page size (scanning) and output page size [SP 8-446]. 5-191 D009/D011/D012/D013...
  • Page 478 These SPs count by resolution setting the total number of pages scanned by 8315 applications that can specify resolution settings. Note: At the present time, 8311 and 8315 perform identical counts. 831x 1 1200dpi to 831x 2 600dpito1199dpi 831x 3 400dpito599dpi 831x 4 200dpito399dpi 831x 5 to199dpi D009/D011/D012/D013 5-192...
  • Page 479 Partially printed pages as the result of a copier jam. LSize PrtPGS [0 to 9999999 / 0 / 1] 8391 These SPs count pages printed on paper sizes A3/DLT and larger. Note: In addition to being displayed in the SMC Report, these counters are 5-193 D009/D011/D012/D013...
  • Page 480 [0 to 9999999 / 0 / 1] 8423 These SPs count by binding and combine, and n-Up settings the number of pages processed for printing by the fax application. 8424 P:PrtPGS/Dup Comb [0 to 9999999 / 0 / 1] D009/D011/D012/D013 5-194...
  • Page 481 6 pages on 1 side (6-Up) 842x 9 8> 8pages on 1 side (8-Up) 842x 10 9> 9 pages on 1 side (9-Up) 842x 11 16> 16 pages on 1 side (16-Up) 842x 12 Booklet 842x 13 Magazine 5-195 D009/D011/D012/D013...
  • Page 482 P:PrtPGS/ImgEdt [0 to 9999999 / 0 / 1] 8434 These SPs count the total number of pages output with the three features below with the print application. 8436 L:PrtPGS/ImgEdt [0 to 9999999 / 0 / 1] D009/D011/D012/D013 5-196...
  • Page 483 These SPs count by print paper size the number of pages printed by the printer application. S:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] 8445 These SPs count by print paper size the number of pages printed by the 5-197 D009/D011/D012/D013...
  • Page 484 844x 1 844x 2 844x 3 844x 4 844x 5 844x 6 844x 7 844x 8 844x 9 844x 10 Full Bleed 844x 254 Other (Standard) 844x 255 Other (Custom) These counters do not distinguish between LEF and SEF. D009/D011/D012/D013 5-198...

  • Page 485: Sp8-Xxx: Data Log2-4

    During duplex printing, pages printed on both sides count as 1, and a page printed on one side counts as 1. C:PrtPGS/Ppr Type [0 to 9999999 / 0 / 1] These SPs count by paper type the number pages printed by the copy 5-199 D009/D011/D012/D013...
  • Page 486 846x 7 846x 8 Other PrtPGS/Mag [0 to 9999999 / 0 / 1] 8471 These SPs count by magnification rate the number of pages printed. 001 to 49% 002 50% to 99% 003 100% 004 101% to 200% D009/D011/D012/D013 5-200...
  • Page 487 These SPs count by printer emulation mode the total number of pages printed. P:PrtPGS/Emul [0 to 9999999 / 0 / 1] 8514 These SPs count by printer emulation mode the total number of pages printed. 001 RPCS 002 RPDL 5-201 D009/D011/D012/D013...
  • Page 488 These SPs count by finishing mode the total number of pages printed by the Copy application. F:PrtPGS/FIN [0 to 9999999 / 0 / 1] 8523 These SPs count by finishing mode the total number of pages printed by the Fax application. D009/D011/D012/D013 5-202...
  • Page 489 The counts for staple finishing are based on output to the staple tray, so jam recoveries are counted. This SP counts the amount of staples used by the 8531 Staples machine. [0 to 9999999 / 0 / 1] 5-203 D009/D011/D012/D013...
  • Page 490 These SPs count by color mode the number of pages sent by fax to a telephone number. 001 B/W Black TX F:FAX TX PGS [0 to 999999 / 0 / 1] 8633 These SPs count by color mode the number of pages sent by fax to a D009/D011/D012/D013 5-204...
  • Page 491 If a document is sent to more than one destination with a Group transmission, the count is done for each destination. Polling transmissions are counted but polling RX are not. Relay, memory, and confidential mailbox transmissions and are counted for each 5-205 D009/D011/D012/D013...
  • Page 492 20). T:Deliv PGS/Svr [0 to 9999999 / 0 / 1] 8661 These SPs count by color mode the total number of pages sent to a Scan Router server by both Scan and LS applications. 001 B/W D009/D011/D012/D013 5-206...
  • Page 493 These SPs count by color mode the total number of pages sent with Scan-to-PC with the Scan application. 001 B/W 002 Color 8681 T:PCFAX TXPGS These SPs count the number of pages sent by PC Fax. These SPs are provided for the Fax application 8683 F:PCFAX TXPGS 5-207 D009/D011/D012/D013...
  • Page 494 If several documents are merged for sending, the number of pages stored are counted for the application that stored them. When several documents are sent by a Fax broadcast, the F: count is done for the number of pages sent to each destination. D009/D011/D012/D013 5-208...

  • Page 495: Sp8-Xxx: Data Log2-5

    003 PDF 004 Other 005 High Compression PDF S:Scan PGS/Comp [0 to 9999999 / 0 / 1] 8715 These SPs count the number of compressed pages scanned by the scan application, counted by the formats listed below. 001 JPEG/JPEG2000 5-209 D009/D011/D012/D013...
  • Page 496 This SP displays the number of toner bottles used. The count is done based on the equivalent of 1,000 pages per bottle. This SP displays the percent of space 8791 LS Memory Remain available on the document server for storing documents. D009/D011/D012/D013 5-210...
  • Page 497 These SPs count the percentage of dot coverage for black other color toners. 001 K Black toner Do not display for this machine. Toner Coverage 21-30% [0 to 9999999 / 0 / 1] 8871 These SPs count the percentage of dot coverage for black other color toners. 5-211 D009/D011/D012/D013...
  • Page 498 These SPs count the amount of time the machine spends in each 8941 operation mode. These SPs are useful for customers who need to investigate machine operation for improvement in their compliance with ISO Standards. 001 Operation Time Engine operation time. Does not include time while D009/D011/D012/D013 5-212...
  • Page 499 These SPs count the number of events when the machine manages data registration. 001 User Code User code registrations. [0 to 9999999 / 0 / 1] 002 Mail Address Mail address registrations. 003 Fax Destination Fax destination registrations. Group destination 004 Group registrations. 5-213 D009/D011/D012/D013...
  • Page 500 [0 to 9999999 / 0 / 1] 8999 Display the total coverage and total printout number for each color. 001 Total 003 Copy: BW 007 Printer BW 010 Fax Print: BW 012 A3/DLT 013 Duplex 015 Coverage: BW (%) D009/D011/D012/D013 5-214...
  • Page 501 SP8-xxx: Data Log2-5 017 Coverage: BW Print Page (%) 101 Transmission Total: Color 102 Transmission Total: BW 103 Fax Transmission 104 Scanner Transmission: Color 105 Scanner Transmission: BW 5-215 D009/D011/D012/D013...

  • Page 502: Input Check - 1

    008 Tray 2: Tray Set Sensor Not set 009 Tray 2: Paper Lift Sensor Not upper limit Upper limit 010 Tray 2: Paper End Sensor No paper Paper remaining Tray 2: See the table 2 following this table. Paper Height Sensor 1 D009/D011/D012/D013 5-216...
  • Page 503 No paper detected 030 Paper Overflow Sensor Not full Full 031 Right Cover Open/Close Close Open 032 Duplex Unit Open/Close Open Close 033 Duplex Entrance Sensor Paper detected No paper detected 034 Duplex Exit Sensor Paper detected No paper detected 5-217 D009/D011/D012/D013...
  • Page 504 053 1-Bin Unit Set Not set 054 1-Bin Unit: Paper Set Paper detected No paper detected 056 Dip Switch 057 Cleaning Web End Not end 059 Shift Tray Set Not set 060 Shift Sensor No paper detected Paper detected D009/D011/D012/D013 5-218...
  • Page 505 A3 SEF*1 (A3 SEF) (11" x 17" SEF) 8.5" x 14" SEF *2 B4 SEF *2 (B4 SEF) (8.5" x 14" SEF) A4 SEF A4 SEF 8.5" x 11" SEF 8.5" x 11" SEF B5 SEF B5 SEF 5-219 D009/D011/D012/D013...
  • Page 506 (A4 LEF) 8.5" x 11" SEF*1 A4 SEF*1 (8.5" x 11" SEF*2) (A5 LEF) 8.5" x 11" SEF*1 A4 SEF*1 (8.5" x 11" SEF*2) (B5 LEF) 5.5" x 8.5" SEF A5 SEF 5.5" x 8.5" SEF A5 SEF D009/D011/D012/D013 5-220...
  • Page 507 8.5” x 14” 00011100 SP 5126 controls the size that is detected A4 LEF 8.5" x 11" 00000011 B5 LEF 00000010 A4 SEF 11" x 8.5" 00001100 B5 SEF 00000100 5.5" x 8.5", A5 LEF/ SEF 00000000 8.5" x 5.5" 5-221 D009/D011/D012/D013...

  • Page 508: Input Check -2

    Not HP 013 Jogger HP Sensor Not HP 014 Exit Junction Gate HP Sensor Not HP 015 Staple Tray Paper Sensor No paper detected Paper detected 016 Staple Moving HP Sensor Not HP 017 Skew HP Sensor Not HP D009/D011/D012/D013 5-222...
  • Page 509 033 Arrival Sensor No paper detected Paper detected 034 Rear Edge Fence HP Sensor Not HP 035 Folder Cam HP Sensor Not HP 036 Folder Plate HP Sensor Not HP 037 Folder Pass Sensor No paper detected Paper detected 5-223 D009/D011/D012/D013...
  • Page 510 048 Exit Jogger HP Sensor: Rear Not used in the machine 049 Exit Jogger HP Sensor: Rear Not used in the machine *1: Combination of DIP SW 1 and SW 2 DIP SW 1 DIP SW 2 Punch Type Japan Europe D009/D011/D012/D013 5-224...
  • Page 511 No paper detected Paper detected Staple Rotation Sensor Not HP (Staple Rotation HP Sensor) No staple 009 Staple Sensor Staple detected detected No staple 010 Staple READY Detection Staple detected detected 011 Exit Guide Plate HP Not HP 5-225 D009/D011/D012/D013...
  • Page 512 012 Shift HP Sensor Not HP Paper Sensor No output tray Output tray (Stack Height Sensor) detected detected Tray Lower Sensor Lower limit Not lower limit (Lower Tray Lower Limit Sensor) Proof Full Sensor Not full Full (Paper Limit Sensor) D009/D011/D012/D013 5-226...

  • Page 513: Output Check -1

    013 Feed Motor: 90 014 Bank: Feed Motor: 300 Paper feed motor (Optional paper feed unit) 015 Bank: Feed Motor: 255 016 Bank: Feed Motor: 230 017 Bank: Feed Motor: 215 018 Bank: Feed Motor: 180 019 Bank: Feed Motor: 154 5-227 D009/D011/D012/D013...
  • Page 514 036 Bank: Pick-up Solenoid 4 037 LCT: Pick-up Solenoid Pick-up Solenoid (LCT) 038 Tray Lift Motor 1: Up 039 Tray Lift Motor 1: Down 040 Tray Lift Motor 2: Up 041 Tray Lift Motor 2: Down D009/D011/D012/D013 5-228...
  • Page 515 056 Duplex Inverter Motor: Rev: 154 057 Duplex Inverter Motor: Rev: 90 058 Duplex/By-pass Motor: Fwd: 230 059 Duplex/By-pass Motor: Fwd: 180 060 Duplex/By-pass Motor: Fwd: 154 061 Duplex/By-pass Motor: Fwd: 90 062 Duplex/By-pass Motor: Rev: 230 063 Duplex/By-pass Motor: Rev: 180 5-229 D009/D011/D012/D013...
  • Page 516 077 OPC Motor: 230 078 OPC Motor: 180 Drum motor 079 OPC Motor: 154 080 OPC Motor: 90 081 Transfer/Development Motor: 230 082 Transfer/Development Motor: 180 083 Transfer/Development Motor: 154 084 Transfer/Development Motor: 90 085 Fusing Motor: 230 D009/D011/D012/D013 5-230...
  • Page 517 099 1-Bin Junction Gate Solenoid unit) 100 Polygon Motor: 230 101 Polygon Motor: 180 102 Polygon Motor: 154 103 Polygon Motor: 90 104 LD 1 105 LD 2 106 Toner Bottle Motor: Fwd Toner supply motor 107 Quenching Lamp 5-231 D009/D011/D012/D013...
  • Page 518 5804 Output Check 108 Charge Bias 109 Development Bias 110 Transfer Belt Voltage 111 ID Sensor LED 115 Cleaning Web Motor Web motor 116 Shift Tray Motor Not used 117 CTL Cooling FAN Controller fan 202 Scanner Lamp D009/D011/D012/D013 5-232...

  • Page 519: Output Check -2

    6144 8 Staple Motor Stapler Hammer Staple Junction 6144 9 Stapler Junction Gate Solenoid Gate SOL Positioning Roller 6144 10 Positioning Roller Solenoid Solenoid Stack Feed-out 6144 11 Motor 6144 12 Shift Motor Exit Guide Plate 6144 13 Motor 5-233 D009/D011/D012/D013...

  • Page 520: Sheet (Booklet) Finisher

    Upper Junction 6145 15 Proof Junction Gate Solenoid Gate Solenoid Lower Junction 6145 16 Stapling Tray Junction Gate Solenoid Gate Solenoid 6145 17 Knock Solenoid Stapling Edge Pressure Plate Solenoid 6145 18 Trailing Edge Hold Positioning Roller Solenoid D009/D011/D012/D013 5-234...
  • Page 521 Punch Drive Motor Punch Moving 6145 28 Punch Movement Motor Motor Punch Registration 6145 29 Paper Position Sensor Slide Motor Detection Motor Exit Jogger Motor: 6145 30 Front Exit Jogger Motor: 6145 31 Rear Exit Jogger 6145 32 Release Motor 5-235 D009/D011/D012/D013...

  • Page 522: Using Sp Modes

    Black Band (Horizontal) Grid Vertical Line Black Band (Vertical) Grid Horizontal Line Checker Flag Pattern Grid Pattern Small Grayscale (Vertical Margin) Grid Pattern Large Grayscale (Horizontal Margin) Argyle Pattern Small Two Beam Density Pattern Argyle Pattern Large Full Dot Pattern D009/D011/D012/D013 5-236...

  • Page 523: Smc Print Out Lists: Sp5-990

    Color patch 16 (2) Scanned + Slant Grid D Color patch 64 5.29.2 SMC PRINT OUT LISTS: SP5-990 Open SP mode 5-990 and select the number corresponding to the list that you wish to print. SMC (System Parameter and Data Lists) 5-237 D009/D011/D012/D013...

  • Page 524: Nip Band Width Adjustment: Sp1-109

    5.29.3 NIP BAND WIDTH ADJUSTMENT: SP1-109 When paper wrinkling or image offset occurs, the pressure from the pressure roller can be adjusted by changing the position of the pressure springs. At this time, the nip bandwidth can also be checked with SP1-109. D009/D011/D012/D013 5-238...

  • Page 525: Memory Clear: Sp5-801

    Initializes all registration settings for the engine 002 Engine Clear and copy process settings. Initializes default system settings, SCS (System 003 SCS Control Service) settings, operation display coordinates, and ROM update information. 004 IMH Memory Clear Initializes the image file system. 5-239 D009/D011/D012/D013...
  • Page 526 Initializes the job login ID, SmartNetMonitor for 012 R-FAX Admin, job history, and local storage file numbers. Initializes the DCS (Delivery Control Service) 014 Clear DCS Setting settings. 015 Clear UCS Setting Initializes the UCS (User Information Control D009/D011/D012/D013 5-240...

  • Page 527: Software Reset

    10 seconds. When the machine beeps once release both buttons. After “Now loading. Please wait” is displayed for a few seconds the copy window will open. The machine is ready for normal operation. 5.29.6 SYSTEM SETTINGS AND COPY SETTING RESET System Setting Reset 5-241 D009/D011/D012/D013...

  • Page 528: Copier Setting Reset

    When the message tells you that the settings have been reset, press Exit. 5.29.7 COPIER SETTING RESET The copy settings in the UP mode can be reset to their defaults. Use the following procedure. Press User Tools/Counter Hold down and then press Copier/Document Server Settings. You must press first. D009/D011/D012/D013 5-242...
  • Page 529 Using SP Modes When the message prompts you to confirm that you want to reset the Copier Document Server settings, press "Yes". When the message tells you that the settings have been reset, press "Exit". 5-243 D009/D011/D012/D013...

  • Page 530: Updating The Firmware

    5.30.2 UPDATING FIRMWARE Preparation If the SD card is blank, copy the entire “romdata” folder onto the SD card. If the card already contains the “romdata” folder, copy the “D009” folder onto the card. D009/D011/D012/D013 5-244...
  • Page 531 “update done”. For operation panel software, the Start key lights red while downloading is in progress, and then lights green again after downloading is completed. The "Update is Done" message appears on the operation panel after completing the 5-245 D009/D011/D012/D013...

  • Page 532: Handling Firmware Update Errors

    In this case, insert the card again and switch on the machine to continue the firmware download automatically from the card without the menu display. 5.30.3 HANDLING FIRMWARE UPDATE ERRORS An error message shows in the first line if an error occurs during a download. The error code D009/D011/D012/D013 5-246...
  • Page 533 (Japan, Overseas, OEM, etc.) then install card) again. Module mismatch – Module SD update data is incorrect. The data on the SD on SD card is not for this card is for another machine. Acquire correct machine update data then install again. 5-247 D009/D011/D012/D013...
  • Page 534 Controller module download SD card and tray again, or replace controller failed board. SD update data is incorrect. The data on the SD Electronic confirmation check card is for another machine. Acquire correct failed update data then install again. D009/D011/D012/D013 5-248...

  • Page 535: Nvram Data Upload/Download

    If the correct card for the NVRAM data is not inserted in the card slot, after you press a message will tell you that downloading cannot proceed because the card is abnormal and the execution will halt. 5-249 D009/D011/D012/D013...

  • Page 536: Sd Card Appli Move

    If the write protect switch is ON, a download error (e.g. Error Code 44) occurs during a firmware upgrade or application merge. Turn the main switch off. Make sure that an SD card is in SD Card Slot 1. The application program is copied into this SD card. D009/D011/D012/D013 5-250...

  • Page 537: Undo Exec

    Remove the SD card from SD Card Slot 2. This step assumes that the application programs in the SD card are used by the machine. 10. Turn the main switch on. 11. Check that the application programs run normally. 5-251 D009/D011/D012/D013...

  • Page 538: Self-Diagnostic Mode

    CPU, memory, HDD, and so on. An SC code is displayed in the touch panel if the self-diagnostic program detects any malfunction or abnormal condition. D009/D011/D012/D013 5-252...

  • Page 539: Self-Diagnostic Test Flow

    The following device is required in order to put the machine in the detailed self-diagnosis mode. 5-253 D009/D011/D012/D013...

  • Page 540: Executing Detailed Self-Diagnosis

    You will see “Now Loading” on the touch-panel, and then you will see the results of the test. A report is printed every time a detailed self-diagnostic test is executed, whether errors were detected or not. D009/D011/D012/D013 5-254...

  • Page 541: Using The Debug Log

    On the control panel keypad, press “1” then press . This switches the Save Debug Log feature on. The default setting is “0” (OFF). This feature must be switched on in order for the debug information to be saved. 5-255 D009/D011/D012/D013...
  • Page 542 Saves data for jams. More than one event can be selected. Example 1: To Select Items 1, 2, 4 Touch the appropriate items(s). Press “ON” for each selection. This example shows “Engine SC Error” selected. D009/D011/D012/D013 5-256...
  • Page 543 Refer to the two tables below for the 4-digit numbers to enter for each key. The example below shows “Key 1” with “2222” entered. The following keys can be set with the corresponding numbers. (The initials in parentheses indicate the names of the modules.) 5-257 D009/D011/D012/D013...
  • Page 544 Key to Acronyms Acronym Meaning Acronym Meaning Engine Control Service Net File Application GW Print Service Printer Design Language GW Print Service – Print GSP-PM Print Server Module Image Memory Handler System Control Service Memory Control Service System Resource D009/D011/D012/D013 5-258...

  • Page 545: Retrieving The Debug Log From The Hdd

    The SD card can hold up to 4MB of data. If the debugging data is larger than 4MB, you can switch to another SD card. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email, or just send the SD card by mail.
  • Page 546 Switch the machine off and on to resume operation. The debug information for the error is saved on the hard disk so the service representatives can retrieve it on their next visit by copying it from the HDD to an SD card. D009/D011/D012/D013 5-260...

  • Page 547: Dip Switches

    Dip Switches 5.35 DIP SWITCHES 5.35.1 I/O BOARD: DIP SW101 Location Japan North America Europe China Taiwan Korea Asia ON: Up, OFF: Down 5-261 D009/D011/D012/D013...
  • Page 549 DETAILED SECTION DESCRIPTIONS...

  • Page 551: Detailed Section Descriptions

    Overview 6. DETAILED SECTION DESCRIPTIONS 6.1 OVERVIEW 6.1.1 COMPONENT LAYOUT D009/D011/D012/D013...
  • Page 552 Polygonal Mirror Motor Hot Roller Laser Unit Pressure Roller Toner Bottle Holder Transfer Belt Cleaning Blade Junction Gate 1 Duplex Transport Roller Exit Roller Transfer Belt Paper Exit Sensor OPC Drum 3rd Mirror Registration Roller Scanner HP Sensor By-pass Pick-up Roller D009/D011/D012/D013...
  • Page 553 Overview Paper Path ARDF Interchange Unit Duplex Unit By-pass Tray Large Capacity Tray (LCT: 1200-sheet) Paper Tray Unit Two-Tray Finisher Bridge Unit 1-Bin Tray D009/D011/D012/D013...
  • Page 554 Web Motor By-pass Paper Feed Clutch Transfer/Development Motor Registration Motor Drum Motor Duplex/By-pass Motor Development Paddle Motor Transfer Belt Contact Motor Tray Lift Motor 1 Duplex Inverter Motor Tray Lift Motor 2 Paper Exit Motor Paper Feed Clutch 2 D009/D011/D012/D013...

  • Page 555: Board Structure

    (SD cards) on the controller board. The BICU and FCU are connected to the controller via a PCI bus. BICU (Base engine and Image Control Unit): This is the engine control board. It controls the following functions. Engine sequence Timing control for peripherals Image processing, video control D009/D011/D012/D013...
  • Page 556 SIO (Scanner In/Out): Controls the scanner motor and exposure lamp. SCNB (Scanner Connector Board): Relays the SIB passes signals between the BICU and the scanner unit components, and transmits video signals from the SBU to the BICU. This board is used only for the monochrome scanner model. D009/D011/D012/D013...
  • Page 557 CPU (RM7035-533MHz). The central processing unit that controls the operation of the controller board. HDD. The interface for connection of the flat film cable connection to the HDD unit. DDR SDRAM. The image memory for the printer function where image compression, D009/D011/D012/D013...
  • Page 558 EEPROM. Stores the data for the SP code settings. NVRAM. The memory that stores the system configuration and other information. HDD: A 2.5" HDD (more than 40 GB) can be connected using an S-ATA I/F. D009/D011/D012/D013...

  • Page 559: Copy Process

    The charge roller [B] gives a negative charge to the organic photoconductive (OPC) drum. The charge remains on the surface of the drum because the OPC layer has a high electrical resistance in the dark. Laser exposure Processed data from the scanned original is retrieved from the memory and transferred to D009/D011/D012/D013...

  • Page 560: Image Transfer

    The drum cleaning blade [H] removes any toner remaining on the drum surface after the image is transferred to the paper. Quenching The light from the quenching lamp [I] electrically neutralizes the charge on the drum surface. Cleaning The 2nd drum cleaning blade [J] removes any remaining toner. D009/D011/D012/D013 6-10...

  • Page 561: Scanning

    The light reflected by the reflector is of almost equal intensity in all directions, to reduce shadows on pasted originals. When the optional optics anti-condensation heater is installed on the left side of the scanner, it turns on whenever the power cord is plugged in. 6-11 D009/D011/D012/D013...

  • Page 562: Scanner Drive

    1st scanner) to scan the original. The ADF motor feeds the original through the ADF. In reduction/enlargement mode, the image length change in the sub-scan direction is done by changing the ADF motor speed. Magnification in the main scan direction is done in the BICU board, like for book mode. D009/D011/D012/D013 6-12...

  • Page 563: Original Size Detection In Platen Mode

    If the copy is made with the platen fully open, the main CPU determines the original size from the sensor outputs after the Start key is pressed. In the diagram, ‘MS’ means monochrome scanner, and ‘CS’ means color scanner. 6-13 D009/D011/D012/D013...
  • Page 564 However, if the by-pass tray is used, note that the machine assumes that the copy paper is lengthwise (L). For example, if A4 sideways paper is placed on the by-pass tray, the machine assumes it is A3 paper and scans a full A3 area, disregarding the original size sensors. D009/D011/D012/D013 6-14...

  • Page 565: Image Processing

    The memory controller performs image compression, decompression, and memory address control (for binary picture processing mode only) LD Unit: Performs dual channel multi-beam exposure, multiple exposure, and synchronous detection. Controller: Performs dual channel multi-beam exposure, multiple exposure, and synchronous detection. 6-15 D009/D011/D012/D013...

  • Page 566: Sbu (Sensor Board Unit)

    6.5.2 SBU (SENSOR BOARD UNIT) SBU of MS (Monochrome Scanner) Model The CCD converts the light reflected from the original into an analog signal. The CCD line has 7200 pixels at a resolution of 600 dpi. D009/D011/D012/D013 6-16...
  • Page 567 The controller stores the SBU settings. These values must be restored after the lens block is replaced: SP4-008-001 Scanner Sub Scan Mag Sub Scan Magnification Adjustment Scanner Leading Edge SP4-010-001 Sub Scan Registration Adjustment Registration Scanner Side-to-Side SP4-011-001 Main Scan Registration Adjustment Registration SBU Test Mode 6-17 D009/D011/D012/D013...

  • Page 568: Auto Image Density (Ads)

    ADS corrects for any changes in background density down the page. As with previous digital copiers, the user can select manual image density when selecting auto image density mode and the machine will use both settings when processing the original. D009/D011/D012/D013 6-18...

  • Page 569: Ipu (Image Processing Unit)

    CCD. Pre-Filter Background erase: Attempts to eliminate the heavy background texture from copies (newspaper print or documents printed on coarse paper). Elements below the selected threshold level are eliminated. 6-19 D009/D011/D012/D013...

  • Page 570: Image Processing Steps

    Normal setting, the quality of the image is improved with the elimination of moiré. The Text Priority selection uses an MTF filter stronger than that of the Normal setting, thus increasing the sharpness of lines. Photo Mode Photo mode emphasizes grayscale processing to achieve the best possible reproduction of D009/D011/D012/D013 6-20...

  • Page 571: Independent Dot Erase

    (white) depending on the strength of the SP mode setting. Setting a larger setting increases the number of dots erased, but if set too high, this SP can also remove small or 6-21 D009/D011/D012/D013...
  • Page 572 Image Processing fine text characters or even portions of large text characters. Mode Independent Dot Erase Filter Default Range Text/Photo SP4903-001 0 to 7 Generation Copy SP4903-002 The “0” setting switches off the filter. D009/D011/D012/D013 6-22...

  • Page 573: Laser Exposure

    Each surface of the polygon mirror reflects two full main scan lines. The laser beams go to the F-theta mirror, mirror, and BTL (barrel toroidal lens). Then these laser beams go to the drum through the toner shield glass. The laser synchronization detector determines the main scan starting position. 6-23 D009/D011/D012/D013...

  • Page 574: Auto Power Control (Apc)

    The relays on the power supply unit (PSU) ensure technician and user safety and prevent the laser beam from inadvertently switching on during servicing. These relays turn off when the front cover or right door is opened, and cuts the power (+5V) supplied to the LD Board through the BICU. D009/D011/D012/D013 6-24...

  • Page 575: Around The Drum

    6. Charge Roller 2. Toner Collection Plate 7. Charge Roller Cleaning Roller 3. Image Density Sensor 8. Drum Cleaning Blade 2 4. Pick off Pawl 9. Quenching Lamp 10. Drum Cleaning Blade 1 5. OPC Drum (φ60 mm) 6-25 D009/D011/D012/D013...

  • Page 576: Drum Cleaning

    PCDU must moved in order to retract the cleaning blade away from the OPC drum. After cleaning or replacement, the spring must be returned to its original position to keep the blade in contact with the OPC drum for normal operation. For details, see “Replacement and Adjustment”. D009/D011/D012/D013 6-26...

  • Page 577: Drive Mechanism

    The pick-off pawls [A], mounted in the holders [B] on the drum and in contact with the drum, strip paper from the drum if it has not yet separated. The gears [C] are removable, and the positions of the holders can be adjusted. 6-27 D009/D011/D012/D013...

  • Page 578: Drum Charge

    The high voltage supply board [C] supplies a negative dc voltage to the drum charge roller through the charge roller terminal [D], bias spring terminal [E], and the rear roller bushing to give the drum surface a negative charge of –820V. D009/D011/D012/D013 6-28...

  • Page 579: Charge Roller Voltage Correction

    The ID sensor measures the density of pattern [B], and Vsdp, the output voltage, is compared with Vsg which was read from the bare drum at the same time. 6-29 D009/D011/D012/D013...

  • Page 580: Correction For Paper Width And Thickness

    The way that these SP modes are used is shown below. For example, with the default settings, if the paper width fed from the by-pass tray is 200 mm, the charge roller voltage will be –1500 +0 V. D009/D011/D012/D013 6-30...

  • Page 581: Id Sensor Pattern Production Timing

    The ID sensor pattern production interval can be adjusted with SP2210-001 (ID Sensor Pattern Interval). 6.8.4 DRUM CHARGE ROLLER CLEANING The drum charge roller [A] (always in contact with the drum), gets dirty easily. The brush roller [B] remains in contact with the charge roller to clean the charge roller. 6-31 D009/D011/D012/D013...

  • Page 582: Development

    Development 6.9 DEVELOPMENT 6.9.1 OVERVIEW 1. Drum 5. Mixing Auger 2. Development Roller 6 Development Filter 3. Paddle Roller 7 Doctor Blade 4. TD Sensor D009/D011/D012/D013 6-32...

  • Page 583: Developer Mixing

    The drive shafts disengage from the development roller gear and paddle roller gear when the development unit is removed from the machine. 6.9.3 DEVELOPER MIXING The dual mixing roller consists of the outer paddle [A] and the inner auger [B]. 6-33 D009/D011/D012/D013...

  • Page 584: Development Bias

    [B] through the bias terminal spring [C] and bias terminal [D]. The development bias voltage (-560 V) can be adjusted with SP2201-001 (Development Bias). Correction for paper width and thickness (by-pass tray only) The by-pass tray can be used for non-standard paper narrow than sizes accepted by the D009/D011/D012/D013 6-34...
  • Page 585 The way that these SP modes are used is shown below. For example, with the default settings, if the paper width fed from the by-pass tray is 200 mm, the development bias voltage will be –560 + 50 V. 6-35 D009/D011/D012/D013...

  • Page 586: Toner Supply

    The toner bottle has a spiral groove, which rotates the bottle to move toner to the development unit. When the bottle holder unit is pulled out, the chuck [F] releases the toner bottle cap and the toner shutter [B] closes and blocks the opening. D009/D011/D012/D013 6-36...

  • Page 587: Toner Supply Mechanism

    TD Sensor: When new developer of standard toner concentration is installed, namely 20 6-37 D009/D011/D012/D013...

  • Page 588: Image Pixel Count Mode

    The machine determines that the toner density is too light after it detects that (1) the difference between Vref (the TD sensor reference voltage) and the averaged density of the previous 10 copies is more than 0.2V, and (2) Vsp (the reflectivity of the ID sensor pattern) is greater than 0.7V. D009/D011/D012/D013 6-38...

  • Page 589: Toner End

    SC code is generated. If spare parts are not available, the technician can use SP2-208-1 to temporarily put the machine in image pixel count mode. ( Chapter 5 Service Tables) 6-39 D009/D011/D012/D013...

  • Page 590: Drum Cleaning And Toner Recycling

    This side-to-side movement disperses accumulated toner to prevent early blade edge wear at one location. The drum reverses about 5 mm after every print job to remove particles on the edge of the cleaning blade. D009/D011/D012/D013 6-40...

  • Page 591: Toner Recycling

    Toner collected by the toner collection coil [A] is transported to the opening [B]. This toner falls into the development unit with new toner coming from the toner bottle. The paddle roller [C] mixes the collected toner with the new toner. 6-41 D009/D011/D012/D013...
  • Page 592 There are two paper trays (500 sheets each), and a by-pass feed table (100 sheets). The paper feed mechanism uses an FRR system for tray 1, 2 and by-pass tray. Tray 1 and Tray 2 can hold a range of sizes. D009/D011/D012/D013 6-42...

  • Page 593: Pick-Up And Separation Roller Release

    When the tray is installed in the machine, the rear [A] of the tray pushes the lever [B], and this lever pushes down the pick-up roller [C] onto the paper. This turns the tray lift sensor [D] "OFF". 6-43 D009/D011/D012/D013...
  • Page 594 [D]. Then the tray lift arm lifts the tray bottom plate [E]. When the tray is removed from the machine, the connection between the coupling gear and lift arm shaft is disengaged, and the tray bottom plate lowers. After that, the coupling gear is moved to its home position. D009/D011/D012/D013 6-44...
  • Page 595 The lock at the front prevents the tray from coming out of the machine during transporting or shipping. When you pull the handle [A], the lock lever [B] is lowered. As a result, you can pull out the tray. 6-45 D009/D011/D012/D013...
  • Page 596 DLT (A3) SEF* A3 (DLT) SEF* LG (B4) SEF* B4 (LG) SEF* A4 SEF A4 SEF LT SEF LT SEF B5 SEF B5 SEF LT (A4) LEF* A4 (LT) LEF* Exe (B5) LEF* B5 (Exe) LEF* A5 LEF A5 LEF D009/D011/D012/D013 6-46...
  • Page 597 When the paper tray runs out of paper, the paper end feeler [A] drops into the cutout in the tray bottom plate. At this time the paper end sensor [B] activates. 6-47 D009/D011/D012/D013...
  • Page 598 6.11.8 REGISTRATION The registration motor [A] drives the registration roller [B] with a complex train of gears. The machine makes a paper buckle at the registration roller to correct paper skew. You can adjust the paper buckle with SP1-003. D009/D011/D012/D013 6-48...
  • Page 599 The by-pass pick-up roller [A] stays away from the top of the stack of paper until the by-pass pick-up solenoid turns on. The duplex/by-pass motor [D] drives the by-pass pick-up, feed [B] and separation roller [C] through the by-pass clutch [E] and gears. 6-49 D009/D011/D012/D013...
  • Page 600 There is friction between the by-pass feed roller [E] and separation roller [D]. This friction separates the top sheet of paper from the stack. 6.12.4 BY-PASS PAPER SIZE DETECTION There are two paper side plates [A] on the by-pass tray. These connect with the paper size sensor [B] through a rack-and-pinion mechanism. D009/D011/D012/D013 6-50...
  • Page 601 (to feed paper in from the by-pass tray). But the by-pass tray cannot be used with duplex mode. The duplex entrance sensor and duplex exit sensor control the timing for duplex paper feed. 6-51 D009/D011/D012/D013...

  • Page 602: Duplex Drive

    Duplex inverter rollers [B] Duplex transport roller [C] The duplex/by-pass motor [D] drives the following: Duplex/by-pass transport roller [E] Duplex transport rollers [C][H] The duplex entrance sensor [F] and duplex exit sensor [G] control the interleave movement and detect paper jams. D009/D011/D012/D013 6-52...

  • Page 603: Inverter Mechanism

    (this roller is driven by the duplex/by-pass motor). When the machine gets a multi-page duplex printing job, the duplex exit sensor [D] controls the duplex inverter motor and duplex/by-pass motor to synchronize the duplex feed timing. 6-53 D009/D011/D012/D013...

  • Page 604: Duplex Operation

    There are two sheets of paper in the paper feed path at the same time. The interleave method is used. For sheets longer than 400 mm, there is no interleaving. The drawing above shows the paper movement with the interleave method for two sheets of paper. The printing is done as follows: D009/D011/D012/D013 6-54...
  • Page 605 Duplex Unit 6-55 D009/D011/D012/D013...
  • Page 606 Image Transfer and Paper Separation 6.14 IMAGE TRANSFER AND PAPER SEPARATION 6.14.1 OVERVIEW 1. Transfer belt 5. Idle roller 2. Drive roller 6. OPC 3. Transfer belt cleaning blade 7. Pick-off pawls 4. Bias roller 8. ID sensor D009/D011/D012/D013 6-56...

  • Page 607: Belt Drive Mechanism

    6.14.3 TRANSFER BELT UNIT CONTACT MECHANISM The belt contact and release mechanism consists of the belt contact motor [A], cam [B], and contact lever [C], transfer belt [D]. The belt contact motor turns on and the cam attached to 6-57 D009/D011/D012/D013...

  • Page 608: Image Transfer And Paper Separation

    After receiving the image from the drum, the paper is fed by the belt. The paper moves to the end of the transfer belt unit, where it separates from the belt as the belt curves away. Then the paper moves on to the fusing unit. D009/D011/D012/D013 6-58...

  • Page 609: Transfer Belt Charge

    Thick paper must be fed from the by-pass tray because SP modes are available only for the by-pass tray in order to accommodate thick paper. By default, the current for paper narrower than 216 mm is 1.5 times the normal current. 6-59 D009/D011/D012/D013...
  • Page 610 Leading edge areas SP2-301-3 Leading Edge 1st side SP2-301-4 Leading Edge 2nd side SP2-301-6 Leading Edge By-pass Feed SP2-911 Transfer Current Timing Timing SP2-911-1 On Timing (at leading edge) Switch Timing (from leading edge SP2-911-2 to image area current D009/D011/D012/D013 6-60...

  • Page 611: Transfer Belt Cleaning Mechanism

    Scraped off toner and paper dust falls into the toner collection tank [B] in the transfer belt unit. This toner is not recycled. When the toner overflow sensor [C] detects toner overflow, the toner overflow indicator lights. Up to 999 copies can be made before the toner overflow condition shuts down the machine. 6-61 D009/D011/D012/D013...

  • Page 612: Image Fusing

    3. Hot roller strippers 10. Fusing lamp (ends) 4. Fusing exit guide plate 11. Fusing lamp (center) 5. Pressure roller cleaning roller 12. Web holder roller 6. Pressure arm 13. Web supply roller 7. Pressure roller 14. Web take up roller D009/D011/D012/D013 6-62...

  • Page 613: Fusing Drive

    [C]. When the right door is opened, the pressure roller moves away from the hot roller. If a paper jam occurs in the fusing unit, releasing these levers make it easier to remove jammed paper. 6-63 D009/D011/D012/D013...

  • Page 614: Fusing Entrance Guide Shift Mechanism

    The pressure roller cleaning roller [A], is in constant contact with the pressure roller [B], collecting toner and paper dust from the surface of the pressure roller. Because the cleaning roller is metal, it can collect adhering matter better than the pressure roller, which is coated with Teflon. D009/D011/D012/D013 6-64...

  • Page 615: Hot Roller Cleaning

    Web Drive The web motor drives the web supply roller [B] and the web take-up roller [A]. The web motor switches on for 0.3 to 10 s at 8.4 s (D009/D011) or 6.7 s (D012/D013) intervals during copying. Web Near-end The machine monitors how much of the roll has been fed since it was installed.

  • Page 616: Hot Roller Stripper Cleaning

    To ensure that the hot roller strippers are clean and not contaminated by old toner, the machine switches on the fusing motor and rotates the hot roller after the job. The hot roller rotation sequence at the end of a job depends on the size of the job. 1st Cleaning Mode D009/D011/D012/D013 6-66...
  • Page 617 (adjustable with SP3905-005: default 100), Cleaning A is done twice at the end of the job. After that, the fusing motor waits for 45 sec. again and then switches on for 15 sec. This off/on cycle (45 sec. wait and 15 sec. rotate) is called "Cleaning B". 6-67 D009/D011/D012/D013...
  • Page 618 The cleaning cycle is not interrupted by free rotation of the hot roller when the machine is getting ready to print. Opening the front door, however, while cleaning is in progress will stop a cleaning cycle, and the remaining part of the cleaning cycle is cancelled. D009/D011/D012/D013 6-68...

  • Page 619: Fusing Temperature Control

    Either mode can be selected with SP1104 (Fusing Temperature Control). After the machine is powered on, the CPU checks the AC frequency for 500 ms, in case phase control is selected later for the temperature control, and then switches on the fusing lamp. 6-69 D009/D011/D012/D013...
  • Page 620 40°C. This may cause cold offset on the first output sheet of paper. In the D009/D011/D012/D013 models the target temperature and print ready temperature are set to the same temperature, but the paper feed temperature is different. The machine turns on the fusing lamp after it gets a print job [A], even if the fusing temperature is at the target temperature or more.

  • Page 621: Cpm Down System

    The machine decides whether the CPM down mode is activated or not after the specified time has passed since the first sheet of paper has been fed. Low temperature condition: SP1-916-016 to -020 (default: 60 sec.) Medium temperature condition: SP1-916-021 to -025 (default: 60 sec.) 6-71 D009/D011/D012/D013...

  • Page 622: Paper Feed Waiting Mode

    If the temperature of the thermostat reaches 220°C (center)/ 219°C (ends), the thermostat opens, removing power from the fusing lamp. At the same time, the copier stops operating. At this time, SC534 or 553 (Fusing Temperature Warm-up Error) will be displayed. D009/D011/D012/D013 6-72...

  • Page 623: Paper Exit

    This gate is controlled by the junction gate 2 solenoid in the 1-bin tray. If the 1-bin tray is not installed, junction gate 2 does not move (the 1-bin tray path is always closed). The paper exit motor drives the paper exit rollers and the junction transport roller. 6-73 D009/D011/D012/D013...

  • Page 624: Junction Gate Mechanism

    When outputs push up the tray full actuator [D], the paper overflow sensor [E] detects that standard output tray is full of outputs and a jam message is displayed after a job end. D009/D011/D012/D013 6-74...
  • Page 625 1-bin tray or the duplex unit. The junction transport roller [C] is driven by the paper exit motor [D]. The junction gate jam sensor [E] in the 1-bin tray path detects paper jams in the path to the 1-bin tray. 6-75 D009/D011/D012/D013...

  • Page 626: Exit Guide Plate And De-Curler Rollers

    Stacking has been improved by mounting a face-curl correction mechanism at the paper exit roller. Two de-curler rollers [B] and [C] have been added under the exit roller [D] to correct the curl that paper acquires during transport through the fusing unit. D009/D011/D012/D013 6-76...

  • Page 627: Energy Saver Modes

    This machine has two types of energy saver mode as follows. Energy saver mode Auto Off mode These modes are controlled by the following UP and SP modes. Energy timer (UP mode) Auto off timer (UP mode) Auto off disabling (SP mode) 6-77 D009/D011/D012/D013...

  • Page 628: Energy Saver Mode

    *1: SP1-105-001, -002 6.17.3 AUTO OFF MODE There are two Auto Off modes: Off Stand-by mode and Off mode. The difference between Off Stand-by mode and Off mode is the machine’s condition when the machine enters Auto Off mode. D009/D011/D012/D013 6-78...

  • Page 629: Off Mode

    Off Stand-by mode and the system +5V and +24V supplies are activated. Returning to stand-by mode The machine returns to stand-by mode when the operation switch is pressed. The recovery time is about 10 s (D009/D011) or 15 s for the (D012/D013). Energy Operation System...

  • Page 630: Mfp Options

    When copying on a machine with the optional Copy Data Security Unit When copying on a machine without the optional Copy Data Security Unit Setting This function can be turned on or off with a user tool (User Tools < System Settings < Administrator Tool). D009/D011/D012/D013 6-80...

  • Page 631: File Format Converter (Mlb)

    A document scanned in the copier or scanner mode, or data sent from a printer driver for printing, is stored temporarily on the hard disk of the machine. The document stays in the hard disk as temporary data even after the copy or print job is completed. Auto Erase 6-81 D009/D011/D012/D013...
  • Page 632 *2: Temporary data via TWAIN scanner function are not originally stored in HDD. You can use TWAIN scanner functions together with the DOS unit. *3: Data stored in the Address Book can be encrypted for security. Overwrite timing Overwriting starts automatically once a copy, print or scanner job is completed. D009/D011/D012/D013 6-82...

  • Page 633: Hdd Encryption Unit (D377)

    "File System Data Only" encrypts the items indicated with *1 and *2 in the table above and deletes other data. "Format All Data" encrypts the item indicated with *1 in the table above and deletes other data. "All Data" encrypts all data in the table above. 6-83 D009/D011/D012/D013...
  • Page 634 (NVRAM, HDD) to be encoded by this unit. The printed encryption key must be kept safely by an administrator. Customer engineers must not see or ask for this key. Encryption Key Restoring D009/D011/D012/D013 6-84...
  • Page 635 The customer engineer then asks an administrator to input the encryption key [B] into an SD card [C]. Encryption key restoring is completed [D] after installing (by the CE) and activating (by the administrator). The details of the procedure are the same as for installation ( Installation – Section 1.22 "HDD Encryption Unit") 6-85 D009/D011/D012/D013...
  • Page 637 SPECIFICATIONS...

  • Page 639: Specifications

    Inch version (%): 400, 200, 155, 129, 121, 93, Reproduction Ratios 85, 78, 73, 65, 50, 25 Zoom: 25 to 400% in 1% steps D009/D011 40 cpm A4, 81/2" x 11" LEF, 1-to-1 (ADF) Copying Speed D012/D013 50 cpm, A4, 81/2" x 11" LEF, 1-to-1 (ADF)
  • Page 640 General Specifications D012/D013 3.5 s, 1st Tray, A4/81/2" x 11" LEF D009/D011 Less than 18.0 s (Basic), 15 s (MFP) Warm-up Time D012/D013 Less than 18.0 s (Basic), 15 s (MFP) Continuous Copy 1 to 999 (operation panel entry) Paper Capacity...

  • Page 641: Power Consumption

    General Specifications Total Counter Electric counter Mainframe Only Full System Noise Emission: D009/D011 68 db(A) or less 72 db(A) or less Copying D012/D013 68 db(A) or less 72 db(A) or less Noise Emission: D009/D011 45 db(A) or less 45 db(A) or less...
  • Page 642 General Specifications D009/D011 D012/D013 Warm-up Less than 1.3 kW Less than 1.3 kW Less than 125W Less than 159W Stand-by EU, Asia Less than 130W EU, Asia Less than 149W Ave. 8.5W Ave. 8.5 Auto Off Mode EU, Asia Ave. 8.5 EU, Asia Ave.

  • Page 643: Machine Configuration

    Machine Configuration 7.2 MACHINE CONFIGURATION 7.2.1 COPIER Key: Symbol: U: Unique option, C: Option also used with other products Item Callout Machine Code D009/D011 D009/D011 Copier D012/D013 D012/D013 ARDF (See Note 1) B802 Platen Cover (See Note 1) G329 Two-Tray Paper Feed Unit...
  • Page 644 Copy Data Security Unit B829 HDD Encryption Unit D377 Scanner Accessibility Option B838 Fax Option D346 G3 Interface Unit D346 SAF Memory G578 Handset (USA model only) B433 Printer/ Printer/Scanner Unit D381 Scanner Printer Unit D381 RPCS Printer Unit D381 D009/D011/D012/D013...
  • Page 645 The ARDF and platen cover cannot be installed together. The finisher requires the bridge unit and two-tray paper feed unit or 2000-sheet LCT. The 1000-sheet finisher and 2000/3000-sheet (Booklet) finisher cannot be installed together. The punch unit requires the 2000/3000-sheet (Booklet) finisher. D009/D011/D012/D013...

  • Page 646: Optional Equipment -1

    Dimensions (W × D × H): 570 mm x 520 mm x 135 mm (22.4”x20.5”x5.3”) Weight: Less than 12kg (26.5 lb.) 7.3.2 TWO-TRAY PAPER FEED UNIT Paper Feed System: Paper Height Detection: 5 steps (100%, 70%, 30%, 10% (Near end), and Empty) D009/D011/D012/D013...

  • Page 647: Lct 2000-Sheet

    580 mm x 620 mm x 260 mm (22.8" x 24.4" x 10.2") 7.3.4 LCT 1200-SHEET A4 LEF/ LT LEF/ B5 LEF Paper Size: Paper Weight: 60 g/m to 169 g/m , 16 lb to 45 lb Tray Capacity: 1200 sheets (80 g/m , 20lb) D009/D011/D012/D013...

  • Page 648: Bin Tray Unit

    A6 SEF to A3, HLT to DLT Paper Size: Non-standard sizes Width: 90 to 305 mm Length: 148 to 600 mm Paper Weight: 52 g/m to 253 g/m , 16 lb. to 78 lb. Power Source: DC 24 V, 5 V (form the copier/printer) D009/D011/D012/D013 7-10...

  • Page 649: Sheet Finisher

    Paper Capacity: 500 sheets (A3, B4, DLT, LG: 80 g/m , 20 lb.) Staple mode: (80 g/m , 20 lb., number of sets) Set Size 10 to 50 2 to 9 Size 10 to 30 31 to 50 7-11 D009/D011/D012/D013...
  • Page 650 Cartridge (5,000 staples/cartridge) Power Source: DC 24 V, 5 V (from the copier/printer) Power Consumption: 50 W Weight: 25 kg (55.2 lbs) Dimensions (W x D x H): 527 x 520 x 790 mm (20.8" x 20.5" x 31.1") D009/D011/D012/D013 7-12...

  • Page 651: Optional Equipment -2

    100 sheets 5.5” x 8.5” SEF A5 - A3 SEF, A6 SEF, B6 SEF, 5.5” x 8.5”- 11” x 17” Paper Size SEF, 12” x 18” SEF Paper Weight 52 g/m - 256 g/m (14 lb. - 68 lb.) 7-13 D009/D011/D012/D013...

  • Page 652: Sheet Booklet Finisher

    2 - 14 pages 100 sets A4 LEF & A3 SEF, B5 Stapled Stack Capacity LEF & B4 SEF, 8.5” x11” 2 - 30 pages 50 set (mixed sizes) LEF & 11” x 17” SEF 7.4.2 2000-SHEET BOOKLET FINISHER Finisher D009/D011/D012/D013 7-14...
  • Page 653 52 g/m - 256 g/m (14 lb. - 68 lb.) Staple Paper Size B5-A3, 8.5" x 11” - 11” x 17”, 12” x 18” Paper Weight 64 g/m - 90 g/m , 17 lb. Bond - 28 lb. Bond 7-15 D009/D011/D012/D013...
  • Page 654 2 - 5 pages A4 SEF, A3 SEF, B5 SEF, B4 SEF Booklet Staple 8.5” x 11” SEF, 8.5” x 14” SEF, 11” x 17” SEF 6 - 10 pages Capacity 12” x 18” SEF 11 - 15 pages D009/D011/D012/D013 7-16...

  • Page 655: Punch Unit For 2000/3000-Sheet (Booklet) Finisher

    A5 to A4, 5.5" x 8.5", 8.5" x 11” A3, B4, 11”x17” EU 4-holes A4, B5, 8.5" x 11” A5 to A3, 5.5" x 8.5" to 11” x 17” Scandinavia 4-holes A5 to A4, 5.5" x 8.5", 8.5" x 11” 7-17 D009/D011/D012/D013...
  • Page 657 1000-SHEET FINISHER B408...
  • Page 659 1000-SHEET FINISHER B408 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT..........1 1.1 MAIN PCB ....................1 1.2 STAPLER UNIT ....................2 1.3 MOTORS......................3 1.3.1 SHIFT MOTOR ..................3 1.3.2 STAPLER MOTOR ................3 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR ......4 1.3.4 LOWER TRANSPORT MOTOR ............4 1.4 MOTORS AND SENSORS ................5 1.4.1 PREPARATION ...................5 1.4.2 STACK HEIGHT SENSOR ..............6...

  • Page 661: Replacement And Adjustment

    MAIN PCB 1. REPLACEMENT AND ADJUSTMENT  CAUTION Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. NOTE: This manual uses the following symbols.  : Screws  : Connector ...

  • Page 662: Stapler Unit

    STAPLER UNIT 1.2 STAPLER UNIT 1. Side cover [A] (  x 2) 2. Open exit guide plate [B] 3. Upper side cover [C] (  x 2) B408R102.WMF 4. Front cover support plate [D] (  x 1) 5. Front cover [E] 6.

  • Page 663: Motors

    MOTORS 1.3 MOTORS 1.3.1 SHIFT MOTOR 1. Rear cover ( 1.1) 2. Shift motor [A] (  x 2,  x 1) B408R123.WMF 1.3.2 STAPLER MOTOR 1. Rear cover ( 1.1) 2. Stapler motor [A] ( x 2,  x 1) B408R124.WMF B408...

  • Page 664: Upper Transport Motor And Exit Motor

    MOTORS 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 1. Rear cover ( 1.1) 2. Motor assembly [A] ( x 4,  x 2) 3. Upper transport motor [B] (  x 4) 4. Exit motor [C] (  x 4) B408R112.WMF 1.3.4 LOWER TRANSPORT MOTOR 1.

  • Page 665: Motors And Sensors

    MOTORS AND SENSORS 1.4 MOTORS AND SENSORS 1.4.1 PREPARATION 1. Front cover and inner cover ( 1.2) 2. Upper side cover [A] (  x 2) 3. Upper tray [B] ( x 1) B408R116.WMF 4. Lower side cover [C] ( x 2) 5.

  • Page 666: Stack Height Sensor

    MOTORS AND SENSORS 1.4.2 STACK HEIGHT SENSOR 1. Stack height sensor assembly [A] (  x 2. Stack height sensor [B] (  x 1) B408R121.WMF 1.4.3 STAPLER TRAY PAPER SENSOR 1. Stapler tray paper sensor [A] ( x 1) B408R120.WMF B408...

  • Page 667: Lower Tray Lift Motor

    MOTORS AND SENSORS 1.4.4 LOWER TRAY LIFT MOTOR 1. Lower tray lift motor [A] (  x 2,  x 1) B408R119.WMF 1.4.5 STACK FEED-OUT MOTOR 1. Stack feed-out motor [A] (  x 2,  x 1) B408R122.WMF B408...

  • Page 668: Troubleshooting

    JAM DETECTION 2. TROUBLESHOOTING 2.1 JAM DETECTION Mode Content Shift Staple Entrance sensor: The entrance sensor does not turn on On check within the normal time after the main machine exit sensor turns on Entrance sensor: The entrance sensor does not turn off Off check within the normal time after it turns on.

  • Page 669: Service Tables

    DIP SWITCH SETTINGS 3. SERVICE TABLES 3.1 DIP SWITCH SETTINGS The DIP switches should not be set to any combination other than those listed in the table below. SW100 Description Normal operation mode (Default) Packing mode. • Before packing the machine, do the following: Set switch 1 to 1 then back to zero.

  • Page 670: Detailed Descriptions

    GENERAL LAYOUT 4. DETAILED DESCRIPTIONS 4.1 GENERAL LAYOUT B408D101.WMF 1. Upper Tray 8. Stapler 2. Upper Tray Exit Roller 9. Stack Feed-out Belt 3. Entrance Roller 10. Positioning Roller 4. Tray Junction Gate 11. Shift Roller 5. Upper Transport Roller 12.

  • Page 671: Electrical Component Layout

    ELECTRICAL COMPONENT LAYOUT 4.2 ELECTRICAL COMPONENT LAYOUT B408D102.WMF B408D103.WMF 1. Upper Cover Switch 12. Jogger Fence HP Sensor 2. Paper Limit Sensor 13. Positioning Roller Solenoid 3. Entrance Sensor 14. Stapler HP Sensor 4. Exit Guide Plate Motor 15. Stapler Tray Entrance Sensor 5.
  • Page 672 ELECTRICAL COMPONENT LAYOUT B408D104.WMF 22. Tray Junction Gate Solenoid 23. Lower Tray Lift Motor 24. Lower Tray Lower Limit Sensor 25. Stapler Motor 26. Jogger Fence Motor 27. Stack Feed-out Motor 28. Main Board 29. Lower Transport Motor 30. Stapler Junction Gate Solenoid 31.

  • Page 673: Electrical Component Description

    ELECTRICAL COMPONENT DESCRIPTION 4.3 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Upper Drives the entrance roller and upper transport Transport rollers. Lower Drives the lower transport rollers and the Transport positioning roller. Jogger Fence Drives the jogger fences. Staple Hammer Drives the staple hammer.
  • Page 674 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Positioning Moves the positioning roller. SOL3 Roller Switches Lower Tray Detects when the lower tray is at its upper limit Upper Limit position. Front Door Cuts the dc power when the front door is Safety opened.

  • Page 675: Drive Layout

    DRIVE LAYOUT 4.4 DRIVE LAYOUT B408D106.WMF B408D105.WMF B408D107.WMF 1. Exit Motor 6. Lower Tray Lift Motor 2. Upper Transport Motor 7. Stack Feed-out Motor 3. Lower Transport Motor 8. Jogger Motor 4. Shift Motor 9. Stapler Motor 5. Exit Guide Plate Motor B408...

  • Page 676: Junction Gates

    JUNCTION GATES 4.5 JUNCTION GATES B408D108.WMF Depending on the finishing mode, the copies are directed up, straight through, or down by the combination of the tray junction gate [A] and stapler junction gate [B]. These gates are controlled by the tray junction gate solenoid [C] and stapler junction gate solenoid [D].

  • Page 677: Upper Tray

    UPPER TRAY 4.6 UPPER TRAY B408D109.WMF When the paper limit sensor [A] switches on during feed-out for each of three consecutive sheets of paper, paper overflow is detected. B408...

  • Page 678: Lower Tray Up/Down Mechanisms

    LOWER TRAY UP/DOWN MECHANISMS 4.7 LOWER TRAY UP/DOWN MECHANISMS B408D112.WMF The vertical position of the lower tray [A] depends on the height of the copied paper stack on the lower tray. The stack height sensor feeler [B] contacts the top of the stack, and the lower tray lift motor [C] controls the tray height.

  • Page 679: Paper Shift Mechanism

    PAPER SHIFT MECHANISM 4.8 PAPER SHIFT MECHANISM B408D110.WMF In the sort/stack mode, the shift roller [A] moves from side to side to separate the sets of copies. The horizontal position of the shift roller is controlled by the shift motor [B] and the shift gear disk [C].

  • Page 680: Jogger Unit Paper Positioning Mechanism

    JOGGER UNIT PAPER POSITIONING MECHANISM 4.9 JOGGER UNIT PAPER POSITIONING MECHANISM B408D113.WMF B408D114.WMF In staple mode, each sheet of copy paper is vertically and horizontally aligned when it arrives in the jogger unit. For the vertical paper alignment, the positioning roller solenoid [A] turns on shortly after the stapler tray entrance sensor [B] turns off, and the positioning roller [C] pushes the copy against the bottom of the stack stopper [D].

  • Page 681: Exit Guide Plate

    EXIT GUIDE PLATE 4.10 EXIT GUIDE PLATE [B] [C] B408D111.WMF When stacking a large size of paper (such as A3, DLT) in the jogger unit, the leading edge of the paper reaches the exit rollers. To prevent the paper from running into the exit rollers and not being aligned correctly, the exit guide plate [A] is moved up to make a gap between the exit rollers.

  • Page 682: Stapler Mechanism

    STAPLER MECHANISM 4.11 STAPLER MECHANISM B408D116.WMF The staple hammer motor [A] drives the staple hammer. The staple sheet sensor [B] detects the leading edge of the staple sheet at the stapling position to prevent the hammer from operating if there are no staples at the stapling position.

  • Page 683: Stapler Unit Movement Mechanism

    STAPLER UNIT MOVEMENT MECHANISM 4.12 STAPLER UNIT MOVEMENT MECHANISM B408D117.WMF The stapler motor moves the stapler [A] from side to side. After the start key is pressed, the stapler moves from its home position to the stapling position. If two-staple-position mode is selected, the stapler moves to the front stapling position first, then moves to the rear stapling position.

  • Page 684: Paper Feed-Out Mechanism

    PAPER FEED-OUT MECHANISM 4.13 PAPER FEED-OUT MECHANISM B408D118.WMF After the copies have been stapled, the stack feed-out motor [A] starts. The pawl [B] on the stack feed-out belt [C] transports the set of stapled copies up and feeds it to the shift roller. The shift roller takes over stack feed-out after the leading edge reaches this roller.
  • Page 685 AUTO REVERSE DOCUMENT FEEDER DF3010 B802...
  • Page 687 ARDF DF3010 B802 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS AND TRAY ..................1 1.1.1 FRONT AND REAR COVER..............1 1.1.2 ORIGINAL TRAY ................. 1 1.2 DOCUMENT FEED COMPONENTS ............3 1.2.1 PICK-UP ROLLER ................3 1.2.2 FEED BELT..................
  • Page 688 2.2 BASIC OPERATION ................... 23 2.2.1 ORIGINAL SIZE DETECTION ............23 2.2.2 MIXED ORIGINAL SIZE MODE ............25 2.2.3 PICK-UP AND SEPARATION ............26 2.2.4 SKEW CORRECTION ............... 27 2.2.5 SLIP DETECTION................28 2.2.6 ORIGINAL TRANSPORT AND EXIT ..........28 2.2.7 CONDITIONS FOR JAM DETECTION ..........
  • Page 689 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to ...

  • Page 691: Replacement And Adjustment

    Covers and Tray 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS AND TRAY 1.1.1 FRONT AND REAR COVER Open the left cover [A]. Front cover [B] ( x 1, hook x 2) Rear cover [C] (x 2, hook x 2) 1.1.2 ORIGINAL TRAY Open the left cover.
  • Page 692 Covers and Tray Pivot cover [A] (  x 1) Original tray [B] (  x 1,  x 1, x 2) B802...

  • Page 693: Document Feed Components

    Document Feed Components 1.2 DOCUMENT FEED COMPONENTS 1.2.1 PICK-UP ROLLER Open the left cover. Bushings [A] ( x 1 each) Pick-up roller [B] (gear x 1, one-way gear x 1) 1.2.2 FEED BELT Open the left cover. Front feed unit cover [A] Rear feed unit cover [B] (hook x 2) B802...
  • Page 694 Document Feed Components Feed belt unit [C] Slide the tension plate [D] (hook) Belt unit cover [E] (  x 1) B802...

  • Page 695: Separation Roller

    Document Feed Components Belt tension unit [F] Feed belt [G] 1.2.3 SEPARATION ROLLER Open the left cover. Separation roller cover [A] Remove the bushing [B] ( x 1). Slide the separation roller shaft to the front side, and then remove it. Separation roller [C] (...

  • Page 696: Electrical Components

    Electrical Components 1.3 ELECTRICAL COMPONENTS 1.3.1 DF DRIVE BOARD Rear cover ( 1.1.1"Front and Rear Cover") DF drive board [A] (  x 4, all  s) 1.3.2 ORIGINAL LENGTH SENSORS AND TRAILING EDGE SENSOR Open the left cover. Remove the tray stopper [A], while pushing the hook with a screw driver. B802...

  • Page 697: Original Set, Separation, Skew Correction And Scanning Entrance Sensor

    Electrical Components Open the original tray [B]. Original tray cover [C] (  x 3) Original trailing edge sensor [D] ( x 1, hook) Original length sensors [E] ( x 1 each, hook) 1.3.3 ORIGINAL SET, SEPARATION, SKEW CORRECTION AND SCANNING ENTRANCE SENSOR Open the left cover.

  • Page 698: Original Width Sensors

    Electrical Components Original set sensor [B] (  x 1, hook) Separation sensor [C] (  x 1, hook) Skew correction sensor [D] (  x 1, hook) Scanning entrance sensor [E] (  x 1, hook) 1.3.4 ORIGINAL WIDTH SENSORS Open the left cover.

  • Page 699: Registration Sensor

    Electrical Components 1.3.5 REGISTRATION SENSOR Open the ARDF. White plate [A] (stud screw x 1) Registration sensor bracket [B] ( x 1) Registration sensor [C] ( x 1) 1.3.6 ORIGINAL EXIT SENSOR Open the left cover. Open the feed-in guide plate [A]. Guide plate [B] ( ...

  • Page 700: Df Position Sensor

    Electrical Components 1.3.7 DF POSITION SENSOR Rear cover ( 1.1.1 "Front and Rear Cover") ARDF drive board ( 1.3.1 "ARDF Drive Board") DF position sensor bracket [A] (  x 1) DF position sensor [B] (  x 1, hook) 1.3.8 COVER SENSOR Open the left cover.

  • Page 701: Pick-Up Roller Hp And Original Stopper Hp Sensor

    Electrical Components 1.3.9 PICK-UP ROLLER HP AND ORIGINAL STOPPER HP SENSOR Open the left cover. Rear cover ( 1.1.1 "Front and Rear Cover") Release the clamp [A] ( x 1), and then slide the harnesses away. Sensor bracket [B] ( x 1,  x 2) Pick-up roller HP sensor [C] (hook) Original stopper HP sensor [D] (hook) B802...

  • Page 702: Stamp Solenoid

    Electrical Components 1.3.10 STAMP SOLENOID Open the left cover. Remove the platen plate [A]. Stamp solenoid cover [B] (  x 1) Remove the screw [C] (  x 1). You cannot remove the stamp solenoid at this time. Rear cover ( 1.1.1.
  • Page 703 Electrical Components Put the stamp solenoid harness into the cutout [E]. Pull out the stamp solenoid [F] B802...

  • Page 704: Original Feed Drive

    Original Feed Drive 1.4 ORIGINAL FEED DRIVE 1.4.1 ADF FEED MOTOR Rear cover ( 1.1.1 "Front and Rear Cover") Harness guide [A] (  x 2, all s, all  s) Remove the spring [B]. Stay bracket [C] (stepped screw x 1) Slide the feed motor gear [D] to the left side (seen from the front of the machine), and then remove the timing belt [E].

  • Page 705: Adf Inverter Motor

    Original Feed Drive 1.4.2 ADF INVERTER MOTOR ADF feed motor ( 1.4.1 " ADF Feed Motor") ADF inverter motor bracket [A] ( x 2,  x 1, timing belt) ADF inverter motor [B] ( x 4) 1.4.3 ADF TRANSPORT MOTOR Rear cover ( 1.1.1 "Front and Rear Cover") Ground cable [A] ( ...
  • Page 706 Original Feed Drive Harness guide [A] (  x 2, all  s, all Stay bracket [B] (stepped screw x 1) Release 6 clamps on the ADF pick-up motor bracket [C] ( x 6). ADF pick-up motor bracket [D] (  x 3, x 1) ADF pick-up motor [E] ( ...

  • Page 707: Detailed Descriptions

    Component Layout 2. DETAILED DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Original Width Sensor 11. Original Length Sensor 3 2. Skew Correction Roller 12. Inverter Roller 3. Skew Correction Sensor 13. Junction Gate 4. Separation Sensor 14. Exit Roller 5.

  • Page 708: Electrical Component Layout

    Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT Sensors and Drive Components 1. Original Width Sensors 12. Original Length Sensor 2 2. Scanning Entrance Sensor 13. Original Length Sensor 4 3. Skew Correction Sensor 14. DF Drive Board 4. ADF Transport Motor 15.
  • Page 709 Component Layout Electrical Component Descriptions Name Function Index No. Motors Drives the feed belt, separation, pick-up, and reverse ADF Feed table rollers. ADF Transport Drives the transport and exit rollers ADF Inverter Drives the Inverter rollers Pick-up Motor Moves the pick-up roller up and down. Sensors DF Position Detects whether the DF is lifted or not.
  • Page 710 Component Layout Original Length - M Detects the original length - M. Original Length - L Detects the original length - L. Original Set Detects if an original is on the feed table. Detects the leading edge of the original to turn on the junction gate solenoid and checks for original misfeeds.

  • Page 711: Drive Layout

    Component Layout 2.1.3 DRIVE LAYOUT 1. Registration Roller 2. Transport Roller 3. Skew Correction Roller 4. Separation Roller 5. Feed Belt 6. ADF Transport Motor 7. Pick-up Roller 8. Exit Roller 9. ADF Inverter Motor 10. ADF Feed Motor 11. Inverter Roller B802...
  • Page 712 Component Layout ADF Feed Motor ADF Feed Motor [A] drives the pick-up [B], feed belt [C], separation [D] and skew correction rollers [E]. ADF Transport Motor and ADF Inverter Motor ADF Transport Motor [A] drives the registration roller [B], transport roller [C] and exit roller [D].

  • Page 713: Basic Operation

    Basic Operation 2.2 BASIC OPERATION 2.2.1 ORIGINAL SIZE DETECTION The original size detection mechanism consists of the five original width sensors ([A]: Width Sensor SS, [B]: Width Sensor S, [C] Width Sensor M, [D]: Width Sensor L, [E]: Width Sensor LL) and three original length sensors ([F]: Length Sensor S, [G]: Length Sensor M, [H]: Length Sensor L).
  • Page 714 Basic Operation B5/LEF (257 x 182) A5/SEF (148 x 210) A5/LEF (210 x 148) 11" x 17"/SEF (DLT) 11" x 15"/SEF 10" x 14"/SEF 8.5" x 14"/SEF (LG) 8.5" x 13"/SEF (F4) 8.25" x 13"/SEF 8" x 13"/SEF (F) 8.5" x 11"/SEF (LT) 8.5"...

  • Page 715: Mixed Original Size Mode

    Basic Operation Symbols O: Yes (Default), : Yes (Can select this with SP mode), ON: Paper present, LT: North America, A/B: Europe, Asia For "O/ " mark, which has superscripted number, it is possible to change the original detection size with SP6-016. For example, instead of LT (O ), the machine can be set up to detect 10”...

  • Page 716: Pick-Up And Separation

    Basic Operation Inverter table Scanning glass Inverter table (restores the original order) Inverter table Scanning glass (image scanned) Exit tray Normal feed-in In a copy mode other than those listed above, when the reduction/enlargement ratio has been determined, the originals are scanned normally. In order to store the scanned images, a large area of memory (the detected original width x 432 mm length) is prepared.

  • Page 717: Skew Correction

    Basic Operation 2.2.4 SKEW CORRECTION When an original is fed into the feeder, the feed motor [A] rotates forwards. At this time, the feed belt turns but the skew correction roller [B] does not, because these rollers have a one-way gear. (If the ADF feed motor rotates forward, the feed belt is moved. If the ADF feed motor rotates in reverse, the skew correction roller is moved.) As a result, when the leading edge of the paper gets to the skew correction roller, skew in the original is removed.

  • Page 718: Slip Detection

    Basic Operation 2.2.5 SLIP DETECTION [A]: Separation sensor [B]: Skew correction sensor These two sensors are used to measure the amount of slippage and to correct for this. The machine measures the time it takes for the original to get to the separation sensor [A] after the [Start] key is pressed.
  • Page 719 Basic Operation speed. After skew correction, the feed and transport motors feed the original through the scanning area at a lower speed (the scanning area contains the original exposure guide [B] and DF exposure glass [C]). After scanning, the original is fed out by the transport roller [D] and exit roller [E].

  • Page 720: Conditions For Jam Detection

    Basic Operation (while the original is still being scanned), to increase the copy speed. The original set sensor monitors the stack of originals in the feeder, and detects when the trailing edge of the last page has been fed in. The main CPU then stops the copier from feeding an unwanted extra sheet of copy paper.

  • Page 721: Service Tables

    Dip Switches 3. SERVICE TABLES 3.1 DIP SWITCHES DIP-SW Function Normal operating mode (Default) Free run: With original: One-sided mode: 100% speed Free run: With original: Two-sided mode: 100% speed Free run: No original: One-sided mode: 100% speed Free run: No original: Two-sided mode: 100% speed Free run: With original: One-sided mode: 32% speed Free run: With original: Two-sided mode: 32% speed Free run: With original: One-sided mode: 70% speed...
  • Page 723 BOOKLET FINISHER SR3020/ FINISHER SR3030 B804/B805...
  • Page 725 BOOKLET FINISHER SR3020/ FINISHER SR3030 B804/B805 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS ....................... 1 1.1.1 EXTERIOR COVERS................1 1.1.2 UPPER TRAY, END FENCE..............2 1.2 MAIN UNIT ....................3 1.2.1 UPPER TRAY LIMIT SENSOR, LIMIT SWITCH........3 1.2.2 POSITIONING ROLLER ..............
  • Page 726 2.1.1 GENERAL LAYOUT................22 2.1.2 ELECTRICAL COMPONENTS ............24 2.1.3 SUMMARY OF ELECTRICAL COMPONENTS ......... 28 2.1.4 DRIVE LAYOUT................. 38 2.2 JUNCTION GATES ..................40 2.2.1 PROOF MODE................... 40 2.2.2 SHIFT MODE ..................40 2.2.3 STAPLE MODE.................. 41 2.3 PRE-STACKING ..................42 2.4 TRAY MOVEMENT MECHANISM ..............
  • Page 727 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to ...

  • Page 729: Replacement And Adjustment

    Covers 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS 1.1.1 EXTERIOR COVERS Open the front door [D]. Small upper cover [A] ( x1) Upper cover [B] ( x2) Front door bracket [C] ( x1) Front door [D] Front left side cover [E] ( x2) Cover [F] Paper exit cover [G] (...

  • Page 730: Upper Tray, End Fence

    Covers 1.1.2 UPPER TRAY, END FENCE Remove the rear cover. (* "Exterior Covers") Support the tray [A] with your right hand. Pull gear [B] toward you x to release. Slowly lower the tray y until it stops. Front side cover [C] (  x1) Rear side cover [D] ( ...

  • Page 731: Main Unit

    Main Unit 1.2 MAIN UNIT 1.2.1 UPPER TRAY LIMIT SENSOR, LIMIT SWITCH Front door, front left side cover, rear cover, upper cover ( "Exterior Cover") End fence ( 1.1.2 "Upper Tray, End Fence") Upper tray exit mechanism [A] ( x4,  x3) Upper tray limit sensor [B] (...

  • Page 732: Positioning Roller

    Main Unit 1.2.2 POSITIONING ROLLER Open the front door [A]. Pull out the stapling unit [B]. Positioning roller [C] (  x1, timing belt x1) 1.2.3 PROOF TRAY EXIT SENSOR Small upper cover ( 1.1.1 "Exterior Cover") Proof tray exit sensor bracket [A] (  x1) B804/B805...

  • Page 733: Upper Tray Height Sensors 1, 2

    Main Unit Proof tray exit sensor [B] (  x1) 1.2.4 UPPER TRAY HEIGHT SENSORS 1, 2 Small upper cover, upper cover ( 1.1.1 "Exterior Cover") Upper tray paper height sensor bracket [A] ( x1) Upper tray paper height sensor [B] – staple mode (S08) ( x1) Upper tray paper height sensor [C] –...

  • Page 734: Proof Tray Full Sensor

    Main Unit Exit guide plate [B] (  x1, Link and spring,  x1,  x1) Upper tray exit sensor [C] (S6) (  x1) 1.2.6 PROOF TRAY FULL SENSOR Exit guide plate. ( 1.2.5 "Exit Guide Plate, Upper Tray Exit Sensor") Guide plate [A] (hook x 2) Sensor bracket [B] ( ...

  • Page 735: Finisher Entrance Sensor

    Main Unit 1.2.7 FINISHER ENTRANCE SENSOR Disconnect the finisher if it is connected to the copier. Sensor bracket [A] ( x1) Finisher entrance sensor [B] (S1) ( x1) 1.2.8 PRE-STACK TRAY EXIT SENSOR Disconnect the finisher if it is connected to the copier. Sensor bracket [A] Pre-stack tray exit sensor [B] (S2) B804/B805...

  • Page 736: Stapler Unit

    Stapler Unit 1.3 STAPLER UNIT 1.3.1 CORNER STAPLER Open the front door. Pull out the stapler unit. Inner cover [A] (  x3) Stapler unit holder [B] (  x1) Corner stapler [C] (M20) (  x1) B804/B805...

  • Page 737: Positioning Roller

    Stapler Unit 1.3.2 POSITIONING ROLLER Open the front door [A]. Pull out the stapling unit [B]. Positioning roller [C] ( x1, timing belt x1) B804/B805...

  • Page 738: Fold Unit

    Fold Unit 1.4 FOLD UNIT 1.4.1 FOLD UNIT Remove the back cover ( 1.1.1 "Exterior Covers"). Open the front door. The stapler unit is heavy. Ground cable [A] (  x1) x6,  x6) Harness [B] ( Stapler unit [C] (  x4) B804/B805...
  • Page 739 Fold Unit Support the fold unit with your hand to prevent it from falling. The fold unit is heavy. Folding unit [D] (  x4, x2,  x6) If you have replaced the folding unit: Read the DIP SW settings on the decal [A] attached to the back of the new folding unit. Check the DIP SW settings on the main board [B] of the finisher.

  • Page 740: Fold Unit Entrance Sensor

    Fold Unit 1.4.2 FOLD UNIT ENTRANCE SENSOR Pull out the stapler unit ( 1.3.2 "Positioning Roller"). Fold unit entrance sensor bracket [A] (  x2) Fold unit entrance sensor [B] (S26) (  x1,  x1) 1.4.3 FOLD UNIT EXIT SENSOR Open the front door.

  • Page 741: Stack Present Sensor

    Fold Unit Fold unit upper cover [C] (  x1) Paper clamp mechanism [D] (  x4) Fold unit exit sensor bracket [E] (  x1) Fold unit exit sensor [F] (S31) (  x1) 1.4.4 STACK PRESENT SENSOR If you intend to correct the horizontal and vertical skew for the fold unit at the same time, do those adjustments first, then replace the sensor.

  • Page 742: Folding Horizontal Skew Adjustment (For B804 Only)

    Fold Unit Guide plate [A]. Stay [B] (  x4) Left plate [C] (  x4) Sensor bracket [D] (  x1) Stack present sensor [E] (S32) (  x1) 1.4.5 FOLDING HORIZONTAL SKEW ADJUSTMENT (FOR B804 ONLY) The fold unit is adjusted for optimum performance before the finisher is shipped from the factory.
  • Page 743 Fold Unit Open the front door and pull the stapler unit [A] out of the finisher. Open the guide plate [B]. Loosen the adjustment screw [C] and then tighten until it stops. (Do not over tighten.) Remove the lock screw [D]. Raise the tip [E] of the adjustment screw very slightly and allow it to descend under its own weight.
  • Page 744 Fold Unit 15. Open the front door of the finisher and pull the stapler unit [H] out. 16. Open the guide plate [I]. 17. Turn the adjustment screw [J] to correct the amount of skew you measured from the test sheet.

  • Page 745: Fold Vertical Skew Adjustment (For B804 Only)

    Fold Unit 1.4.6 FOLD VERTICAL SKEW ADJUSTMENT (FOR B804 ONLY) The fold unit is adjusted for optimum performance before the finisher is shipped from the factory. Do this adjustment only if the edges of folded booklets are not even. Switch the copier on. Do a folding test.
  • Page 746 Fold Unit B804/B805...

  • Page 747: Booklet Stapler Unit

    Booklet Stapler Unit 1.5 BOOKLET STAPLER UNIT 1.5.1 BOOKLET STAPLER Open the front door. Pull out the stapler unit ( 1.2.2 "Positioning Roller"). Harness cover [A] ( x2) Booklet stapler support stay [B] ( x4,  x2, Stapler [C] ( x4) 1.5.2 BOOKLET STAPLER MOTOR Open the front door.
  • Page 748 Booklet Stapler Unit Stay [A] (  x4). Left plate [B] (  x4) Harness cover [C] (  x2) Booklet stapler support stay [D] (  x4,  x2, Booklet stapler [E] (  x4) Booklet stapler motor [F] (  x2,  x1) To Reattach the Booklet Stapler Motor Reattach the booklet stapler motor.
  • Page 749 Booklet Stapler Unit Attach the special tool [A] and reattach the booklet stapler stay. This tool is included with the stapler spare part. Turn the gear [B] with your finger until it stops. Tighten the screws to attach to the booklet stapler motor. Remove the stay again and remove the special tool.

  • Page 750: Detailed Section Descriptions

    Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 GENERAL LAYOUT 1. Proof Tray Junction Gate 7. Lower Tray (Booklet)* 2. Punch Unit 8. Folder Rollers* 3. Stapler Junction Gate 9. Folder Plate* 4. Pre-Stack Junction Gate 10. Booklet Stapler* 5.

  • Page 751: Proof Tray

    Component Layout : B804 Only Paper direction The operation of the proof tray and stapler junction gates direct the flow of the paper once it enters the finisher: Proof Junction Gate Stapler Junction Gate Paper Feeds Closed Closed Paper feeds straight through Open Closed Paper feeds to the proof tray...

  • Page 752: Electrical Components

    Component Layout 2.1.2 ELECTRICAL COMPONENTS Upper Area B804/B805 1. Upper/Proof Exit Motor (M4) 10. Upper Tray Limit Switch (SW2) 2. Stapling Tray Junction Gate Solenoid 11. Stacking Roller HP Sensor (S13) (SOL2) 12. Stacking Sponge Roller Motor (M10) 3. Upper Transport Motor (M2) 13.
  • Page 753 Component Layout Lower Area B804/B805 8. Positioning Roller Motor (M14) 1. Upper Tray Lift Motor (M21) 9. Lower Tray Full Sensor – Front (S34)* 2. Lower Transport Motor (M3) 10. Lower Tray Full Sensor – Rear (S33)* 3. Entrance Motor (M1) 11.
  • Page 754 Component Layout Punch Unit B702 1. Punch Encoder Sensor (S24) 6. Paper Position Slide HP Sensor (S22) 2. Punch Drive Motor (M24) 7. Paper Position Sensor (S3) 3. Punch HP Sensor (S24) 8. Punch Hopper Full Sensor (S4) 4. Punch Unit Board (PCB3) 9.
  • Page 755 Component Layout Stacker/Stapler - B804/B805 7. Jogger Fence Motor (M15) 1. Stack Present Sensor (S32)* 8. Jogger Fence HP Sensor (S15) 2. Stack Junction Gate HP Sensor (S27)* 9. Corner Stapler Movement Motor (M6) 3. Stack Feed Out Belt HP Sensor (S16) 10.

  • Page 756: Summary Of Electrical Components

    Component Layout B804 Fold unit 1. Clamp Roller HP Sensor (S25) 6. Fold Cam HP Sensor (S30) 2. Fold Roller Motor (M12) 7. Fold Bottom Fence HP Sensor (S28) 3. Fold Plate Motor (M11) 8. Fold Unit Entrance Sensor (S26) 4.
  • Page 757 Component Layout Component Function Boards (PCB) PCB1 Main Board The main board that controls the finisher PCB2 Booklet Stapler Board A separate board that controls booklet finishing. PCB3 Punch Unit Board The board that controls the punch unit. Motors Finisher Entrance Drives 1) the finisher entrance rollers, 2) and the punch Motor waste transport belt of the punch unit.
  • Page 758 Component Layout Component Function are part of the paper feed path and feed the stack toward the bottom fence of the fold unit. When the idle roller is retracted, the stacks falls a very short distance (3 mm) onto the fold unit bottom fence below. These rollers remain unclamped while the bottom fence positions the stack for folding and while the stack is folded by the fold rollers.
  • Page 759 Component Layout Component Function lowers the stack 10 mm below the fold position, and then raises it to the fold position. Drives the large cam that operates the stack junction gate at the top of the stapling tray. When this gate is Stack Junction Gate open, it directs the ascending stack to the upper tray if it Motor...
  • Page 760 Component Layout Component Function Detects 1) paper fed from the pre-stack tray to the stapling tray, and detects 2) paper in the pre-stack when Pre-stack Tray Exit the copier is switched on. (This sensor performs no Sensor timing function. The entire flow of paper through the pre-stacking mechanism is controlled by motor pulse counts.) The photosensor that detects the edge of the paper and...
  • Page 761 Component Layout Component Function This is the upper sensor of the upper/lower paper height Upper Tray Paper sensor pair that controls the lift of the upper tray. This Height Sensor (Staple sensor detects the paper height of the stack in the upper Mode) tray when the copier is operating in the staple mode.
  • Page 762 Component Layout Component Function back against the end fence of the upper tray to keep the bottom of the stack aligned. A photo sensor that detects whether paper is in the Stapling Tray Paper stapling tray. When this sensor detects paper, the Sensor bottom fence motor raises or lowers the bottom fence to position the selected paper size for booklet stapling.
  • Page 763 Component Layout Component Function B804: This sensor is not used on the booklet finisher. There is only one upper tray full sensor (S18). Upper Tray Full B805: One of two upper tray full sensors. This is the Sensor (B805 only) lower tray full sensor for A4 and smaller paper.
  • Page 764 Component Layout Component Function Controls the movement of the bottom fence in the Fold Bottom Fence HP folding unit using pulse counts based on the size of the Sensor paper selected for the job to position the stack correctly for feeding. Along with the fold plate cam HP sensor (S30) this sensor controls the movement of the fold plate .
  • Page 765 Component Layout Component Function sensors are used to detect when the tray is full and stop the job. (The lower tray is stationary. At tray full, the job halts until booklets are removed from the lower tray.) This front sensor is the higher sensor of the lower tray full sensor pair.

  • Page 766: Drive Layout

    Component Layout Component Function Switches Front Door Safety The safety switch cuts the dc power when the front door Switch is opened. A micro-switch cuts the power to the upper tray lift motor when the upper tray reaches its upper limit. This switch Upper Tray Limit SW duplicates the function of the upper tray limit sensor (S12) and stops the upper tray if S12 fails.
  • Page 767 Component Layout 1. Upper Transport Motor (M2) 6. Folder Plate Motor* (M11) 2. Upper/Proof Exit Motor (M4) 7. Positioning Roller Motor (M14) 3. Upper Tray Lift Motor (M21) 8. Lower Transport Motor (M3) 4. Feed-Out Belt Motor (M5) 9. Entrance Motor (M1) 5.

  • Page 768: Junction Gates

    Junction Gates 2.2 JUNCTION GATES The positions of the proof tray and staple tray junction gates determine the direction of paper feed after paper enters the finisher. 2.2.1 PROOF MODE Proof tray junction gate [A] opens. Staple tray junction gate [B] remains closed. The proof tray junction gate directs paper to the proof tray above.

  • Page 769: Staple Mode

    Junction Gates 2.2.3 STAPLE MODE Proof tray junction gate [A] remains closed. Staple tray junction gate [B] opens The staple tray junction gate directs the paper to the staple tray below for jogging and stapling. B804/B805...

  • Page 770: Pre-Stacking

    Pre-Stacking 2.3 PRE-STACKING This example describes what happens to Set 2 during the feed and stapling cycle of sets that contain three pages. [A]: While the Set 1 is being stapled in the staple tray [1], the 1st sheet of Set 2 [2] feeds to the pre-stack tray, and the 2nd sheet of Set 2 [3] enters the finisher.
  • Page 771 Pre-Stacking In one-staple mode, one sheet goes to the pre-stacking tray. Then two sheets go to the stapler tray at the same time. In two-staple mode and booklet mode, three sheets go to the pre-stacking tray. Then four sheets go to the stapler tray at the same time. B804/B805...

  • Page 772: Tray Movement Mechanism

    Tray Movement Mechanism 2.4 TRAY MOVEMENT MECHANISM 2.4.1 UPPER TRAY [A]: Upper Tray Lift Motor [B]: Upper Feeler [C]: Upper Tray Paper Height Sensor 1 (Staple Mode) [D]: Upper Tray Paper Height Sensor 2 (Non-Staple Mode) [E]: Lower Feeler [F]: Upper Tray Limit Sensor [G]: Upper Tray Limit Switch [H]: Upper Tray Full Sensors The B804 (shown above) has only one upper tray full sensor (the higher sensor at...
  • Page 773 Tray Movement Mechanism A4, LT. Five sensors and one switch control the operation of the upper tray lift motor [A]. Upper Tray Raising and Lowering Sensors, Switch Action Operation Mode Stops the lift motor at the standby position when the actuator of the upper Standby feeler deactivates sensor [C] (when it is (Non-Staple...

  • Page 774: Lower Tray (B804 Only)

    Tray Movement Mechanism When the actuator on the tray activates the upper tray full sensor [H] the tray lift B804 motor [A] switches off. Operation resumes after some copies are removed from the tray. Upper Tray Capacity: 2,000 sheets (A4, LT) The operation of the upper tray full sensor is the same as the B804.
  • Page 775 Tray Movement Mechanism If the lower tray is not installed (this is detected if the front and rear sensors remain OFF), the machine will not operate in the booklet staple and fold mode. When booklet mode is selected, the tray full message appears on the operation panel. The combinations of the two actuators and two sensors as the actuator arm rises determines the number of booklets that the lower tray can hold before the job stops.
  • Page 776 Tray Movement Mechanism Lower Tray Full Condition Table A3 (DLT) 1 Sht 2 Sht 3 Sht 4 Sht 5 Sht 6 Sht 7 Sth 8 Sht 9 Sht … Full 1 3 Cnt — — — — — — — —...

  • Page 777: Corner Stapling

    Corner Stapling 2.5 CORNER STAPLING 2.5.1 STACKING AND JOGGING [A]: Jogger Fence Motor (M15) [B]: Jogger Fences [C]: Positioning Roller [D]: Jogger Fence HP Sensor (S15) [E]: Stapling Edge Pressure Plate Solenoid (SOL4) [F]: Pressure Plate At the beginning of the job, the jogger fence motor (M15) [A] switches on and moves the jogger fences [B] to the standby position (7.5 mm from the sides of the selected paper size).

  • Page 778: Stapler Movement

    Corner Stapling size. This pushes the positioning roller [C] onto the sheet and pushes it down onto bottom fence. This aligns the edge of the stack. Next, the jogger fence motor: Switches on again and moves the jogger fences to within 2.6 mm of the sides of the stack to align the sides of the stack.
  • Page 779 Corner Stapling The stapler performs horizontal and rotational movement in each of the four staple modes: Front 1 staple Rear 1 staple Rear diagonal staple Rear/Front 2 staples The stapler movement motor [A] drives a timing belt that moves stapler [B] left and right on its stainless steel rail.

  • Page 780: Corner Stapling

    Corner Stapling 2.5.3 CORNER STAPLING Staple firing is driven by the stapler motor [A] inside the stapler unit. The stapler hammer [B] fires the stapler [C]. The cartridge set sensor [D] detects the cartridge at the correct position. The staple end sensor [E] detects the staple end condition. B804/B805...

  • Page 781: Booklet Stapling (B804 Only)

    Booklet Stapling (B804 Only) 2.6 BOOKLET STAPLING (B804 ONLY) 2.6.1 BOOKLET PRESSURE MECHANISM [A]: Booklet Pressure Roller Solenoid (SOL5) [B]: Booklet Pressure Roller Arm [C]: Booklet Pressure Roller As soon as the edges are aligned by the positioning roller and the jogger fences, the stack feed out belt moves.

  • Page 782: Booklet Stapling And Folding

    Booklet Stapling (B804 Only) 2.6.2 BOOKLET STAPLING AND FOLDING Overview 1. Leading Edge Pressure Roller 13. Corner Stapler (M20) 2. Stack Present Sensor (S32) 14. Stapling Tray Paper Sensor (S14) 3. Feed Out Belt Pawl 1 15. Feed Out Belt 4.
  • Page 783 Booklet Stapling (B804 Only) The last sheet of the stack [1] enters the stapling tray. The jogger fences [2] jog the last sheet into position (based on the width of the selected paper size) and then retract and stop 1 mm away from the sides of the stack. The pressure plate [3] and booklet pressure roller [4] press down on the sheet.
  • Page 784 Booklet Stapling (B804 Only) The jogger fences remain 1 mm away from the sides of the stack. The feed out belt [1] raises the stack until the top of the stack is 10 mm past the leading edge pressure roller [2] and stops.
  • Page 785 Booklet Stapling (B804 Only) The bottom fence [1] raises the stack to the prescribed fold position [2]. The fold plate [3] moves to the left and advances 1/3 its maximum horizontal stroke and exerts 20 kg (44 lb.) of pressure at the fold rollers [4]. With the fold plate pushing the stack into nip of the fold rollers [5], the fold rollers begin to rotate and fold the stack as it feeds out.
  • Page 786 Booklet Stapling (B804 Only) When the fold rollers [1] feed the stack 10 mm past the nip, the fold plate retracts until it no longer touches the stack. The fold unit exit sensor [2] detects the folded edge of the stack and stops the fold rollers.
  • Page 787 Booklet Stapling (B804 Only) With the feed of the stack halted, the fold plate [1] retracts. The fold plate HP sensor (not shown) detects the fold plate and stops it at its home position. The fold rollers [2] and fold unit exit rollers [3] begin to rotate together and feed out the folded booklet to the lower tray.

  • Page 788: Booklet Stapling And Folding Mechanisms

    Booklet Stapling (B804 Only) 2.6.3 BOOKLET STAPLING AND FOLDING MECHANISMS Booklet Stapler [A]: Feed Out Belt Pawl. Raises the stack to stapling position. [B]: Booklet Stapler EH185R – Rear [C]: Booklet Stapler EH185R – Front Stack Junction Gate [D]: Stack Junction Gate Motor. Drives a timing belt and stack junction gate cam. [E]: Stack Junction Gate Cam.
  • Page 789 Booklet Stapling (B804 Only) Clamp Roller [A]: Fold Roller Motor. Drives the stationary clamp drive roller x as well as the fold rollers (see next page). [B]: Clamp Rollers. x Clamp Roller – Drive. Rotated by the fold roller motor, this stationary roller feeds the stack down with the retracting roller closed.
  • Page 790 Booklet Stapling (B804 Only) Fold Plate [A]: Bottom Fence Stack Stoppers. Catches the stack after it is released by the clamp rollers. [B]: Fold Plate Motor. Drives the timing belt and gears that move the fold plate. [C]: Fold Plate Cam. Controls the movement of the fold plate to the left (into the nip of the fold rollers) and right (toward the fold plate home position).

  • Page 791: Upper Tray Output

    Upper Tray Output 2.7 UPPER TRAY OUTPUT 2.7.1 FEED OUT [A]: Feed Out Belt Motor [B]: Stack Feed-Out Belt [C]: Pawl [D]: Exit Rollers [E]: Exit Guide Plate Motor [F]: Exit Guide Plate [G]: Exit Guide Plate HP Sensor [H]: Upper Tray After the stack is stapled, the feed out belt motor [A] switches on and drives the feed out belt [B].

  • Page 792: Feed Out Stacking

    Upper Tray Output The feed out belt motor stops 300 ms to prevent the stapled stack from rising too high. Next, the feed out belt motor switches on again, then the pawl actuates its home position sensor and switches off the motor. There are two output pawls on the feed out belt to improve the productivity of the feed out operation.

  • Page 793: Punch Unit B702 (For B804/B805)

    Punch Unit B702 (For B804/B805) 2.8 PUNCH UNIT B702 (FOR B804/B805) 2.8.1 OVERVIEW OF OPERATION Skew Correction before Punching This punch unit corrects for paper skew and then positions the punch unit to punch holes at the correct position. Each sheet is punched one at a time. Paper feeds out of the copier.
  • Page 794 Punch Unit B702 (For B804/B805) Punch Unit Position Correction These operations (skew correction before punching, and punch unit position correction) increase the accuracy of the punch alignment. ‚: The trailing edge of the sheet passes the finisher entrance sensor [A]. The paper position slide unit [B] moves the paper position sensor [C] forward to the edge of the paper.

  • Page 795: Punch Mechanisms

    Punch Unit B702 (For B804/B805) These SP codes adjust the punch hole alignment: SP6-128 Adjusts the punch positions in the direction of paper feed. SP6-129 Adjusts the punch position perpendicular to the direction of feed. For more, see Section "Service Tables". 2.8.2 PUNCH MECHANISMS Paper Position Detection B804/B805...

  • Page 796: Punch Unit Movement

    Punch Unit B702 (For B804/B805) [A]: Finisher Entrance Motor (M1) [B]: Finisher Entrance Roller [C]: Finisher Entrance Sensor (S1) [D]: Paper Position Sensor Slide Motor (M7) [E]: Paper Position Sensor (S27) [F]: Paper Position Sensor Slide HP Sensor (S22) The finisher entrance motor (M1) [A] drives the finisher entrance rollers [B] that feed paper from the copier into the finisher.

  • Page 797: Punch Selection And Firing

    Punch Unit B702 (For B804/B805) [A]: Punch Movement Motor (M9) [B]: Punch Movement HP Sensor (S21) [C]: Punch Drive Motor (M24) The punch movement motor (M9) [A] extends and retracts the punch unit to position it at the correct position for punching. The punch movement HP sensor (S21) [B] detects the position when it retracts, switches off the punch position movement motor, and stops the punch unit at its home position.

  • Page 798: Punch Hopper Mechanism

    Punch Unit B702 (For B804/B805) The timing for 2-hole punching [E] is different from 3-hole punching [F]. When the punch unit is at the punching position, the punch motor turns until the encoder detects the starting position for 2-hole or 3-hole punching. This is the ‘1’...
  • Page 799 Punch Unit B702 (For B804/B805) [A]: Finisher Entrance Motor (M1) [B]: Punch Waste Belt [C]: Punch Waste Hopper [D]: Punch Hopper Full Sensor (S4) The finisher entrance motor (M1) [A] drives the timing belt and gears that rotate the punch waste belt [B].

  • Page 800: Finisher Jam Detection

    Finisher Jam Detection 2.9 FINISHER JAM DETECTION Display Mode What It Means Finisher After main machine exit sensor goes OFF, entrance finisher entrance sensor does not go ON even Proof sensor late after enough time to feed 450 mm. R1 to R3 Shift Finisher After finisher entrance sensor goes ON, it does...
  • Page 801 Finisher Jam Detection Display Mode What It Means After finisher entrance sensor goes ON, upper Upper tray exit tray exit sensor does not go ON even after sensor late enough time to feed 485 mm. Shift After finisher entrance sensor goes OFF, upper Upper tray exit tray exit sensor does not go OFF even after sensor lag...
  • Page 803 SCANNER ACCESSIBILITY OPTION TYPE 4045 B838...
  • Page 805 SCANNER ACCESSIBILITY OPTION TYPE 4045 B838 TABLE OF CONTENTS 1. SCANNER ACCESSIBILITY OPTION (B838).........1 1.1 INSTALLATION REQUIREMENTS............... 1 1.1.1 GENERAL REQUIREMENTS .............. 1 1.1.2 SPECIFIC REQUIREMENTS............... 1 1.1.3 ACCESSORY CHECK ................. 3 1.2 REMOVAL PROCEDURE FOR COVERS ............ 5 1.3 REMOVAL PROCEDURE FOR SCANNER UNIT ........7 1.4 CONNECTING PROCEDURE FOR SCANNER UNIT........
  • Page 807 Read This First Safety and Symbols Replacement Procedure Safety Turn OFF the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. :See or Refer to : Screws : Connector...

  • Page 809: Scanner Accessibility Option (B838)

    INSTALLATION REQUIREMENTS 1. SCANNER ACCESSIBILITY OPTION (B838) 1.1 INSTALLATION REQUIREMENTS 1.1.1 GENERAL REQUIREMENTS • Install the scanner on a solid base. • Do not install the scanner in areas where the unit can fall down when the ADF cover is opened. •...
  • Page 810 INSTALLATION REQUIREMENTS • The scanner should be positioned as follows: Within 250 mm (9.8") from the left and rear side of the main unit Within 550 mm (21.7") from the right side of the main unit Height: 380 to 1200 mm (1.3 to 4 ft.) B838I120.WMF B838...

  • Page 811: Accessory Check

    INSTALLATION REQUIREMENTS 1.1.3 ACCESSORY CHECK Check the accessories and their quantities against the following list. Description Q'ty Top Rear Cover Rear Bracket Key Counter Bracket (only for installing key counter) Left Scanner Stay Right Bottom Plate Left Bottom Plate Left Stopper Right Stopper Cable Bracket Unit Operation Panel Interface Board...
  • Page 812 INSTALLATION REQUIREMENTS B838I501.WMF B838...

  • Page 813: Removal Procedure For Covers

    Removal Procedure for Covers 1.2 REMOVAL PROCEDURE FOR COVERS 1. Scanner left cover [1] ( x 2) 2. Slide the scanner rear cover [2] to the left side, and then remove it ( x 1, hook x 2). 3. Left rear cover [3] ( x 1) 4.
  • Page 814 Removal Procedure for Covers 9. Front right cover [9] ( x 1) 10. Operation panel with the scanner front cover [10] ( x 6; M3x3 bind [10] screw x 2, M3x5 bind screw x 2 on the top of the scanner front cover, M3x8 tapping screw x 2 on the bottom of the scanner front cover) B222R157.WMF...

  • Page 815: Removal Procedure For Scanner Unit

    Removal Procedure for Scanner Unit 1.3 REMOVAL PROCEDURE FOR SCANNER UNIT 1. Controller box right cover [1] x 8) B838R107.WMF 2. Remove the clamp plate [2] ( x 1). 3. Disconnect the scanner I/F cable [3] from the connector (CN509) on the IPU ( x 1, ground cable x 1).
  • Page 816 Removal Procedure for Scanner Unit 6. Scanner unit [6] ( x 5; right side x 2, left side x 3) B838R902.PNG 7. Scanner left stay [7] ( x 3) B838R904.PNG B838...

  • Page 817: Connecting Procedure For Scanner Unit

    Connecting Procedure for Scanner Unit 1.4 CONNECTING PROCEDURE FOR SCANNER UNIT 1. Rear scale [1] ( x 3; stepped screw) 2. Glass cover [2] ( x 2; stepped screw) 3. Exposure glass with the left scale B838R153.WMF 4. Disconnect the connectors [4] (CN312, CN318) from the SIO.
  • Page 818 Connecting Procedure for Scanner Unit 8. Remove the clamp [7] for the scanner I/F cable ( x 1). This clamp will be used hereafter. B838R906.PNG 9. Disconnect the BICU interface harness [8] (CN310 on the SIO), and then remove it. 10.
  • Page 819 Connecting Procedure for Scanner Unit 14. Scanner I/F cable [13] ( x 1, ground cable x 1) 15. Operation panel I/F harness [14] B838R908.PNG x 5) B838R909.PNG 16. Scanner left stay [15] ( x 2) 17. Move the scanner carriage [16] to the center position. B838R910.PNG B838...
  • Page 820 Connecting Procedure for Scanner Unit 18. Install the left bottom plate [17] in the place as shown ( x 1; M3x6 blue screw). B838R911.PNG 19. Install the right bottom plate [18] in the place as shown ( x 1; M3x6 blue screw).
  • Page 821 Connecting Procedure for Scanner Unit 21. Install the two spacers [20], adjusters [21] and seal [a] in the bottom [22] of the scanner unit. B838R914.PNG 22. Move the scanner carriage [23] to its home position. 23. Reinstall the scanner left stay [24] ( x 2).
  • Page 822 Connecting Procedure for Scanner Unit 24. Install the rear bracket [25] to the outside of the scanner rear frame ( x 2; M3x6 blue screw). B838R916.PNG 25. Install the left bracket [26] to the outside of the scanner left frame ( x 2;...
  • Page 823 Connecting Procedure for Scanner Unit 26. Clean the inside of the scanner left frame with a cloth absorbing alcohol. 27. Attach the gasket [27] to the inside of the scanner left frame aligning with two projections [28]. B838R918.PNG 28. Clean the lens bracket with a cloth absorbing alcohol.
  • Page 824 Connecting Procedure for Scanner Unit 31. Put the scanner I/F cable [31] through the cutout of the scanner rear frame. B838R921.PNG 32. Reinstall the SBU [32] ( x 4, [33] [34] 2: 15 pins connector, 30 pins connector) and ground cable of the scanner I/F cable ( x 1).
  • Page 825 Connecting Procedure for Scanner Unit 37. Install the clamp [36] and saddle clamp [37] as shown ( x 2). B838R923.PNG 38. Route the operation panel I/F cable [38] and clamp it ( x 2). B838R924.PNG 39. Route and connect the BICU interface cable [39] to CN311 on the SIO ( x 1).
  • Page 826 Connecting Procedure for Scanner Unit 40. Route and connect the power supply cable [40] to CN310 on the SIO ( x 4). 41. Secure two ground cables [41] (BICU interface cable and power supply cable) ( x 1; M3x6 blue screw).
  • Page 827 Connecting Procedure for Scanner Unit [47] 45. Reinstall the exposure glass with [48] left scale [46]. 46. Reinstall the glass cover [47] (stepped screw x 2). 47. Reinstall the rear scale [48] (stepped screw x 3). [46] B838R153.WMF B838...

  • Page 828: Connecting Procedure For Op Panel

    Connecting Procedure for Op Panel 1.5 CONNECTING PROCEDURE FOR OP PANEL 1. Route and attach the operation panel I/F cable to the outside of the scanner right frame with four plate clamps ( x 4; screw - tapping M3x8). B838R928.PNG NOTE: Make sure that the operation panel I/F cable [A] does not cover the three cutouts [B].
  • Page 829 Connecting Procedure for Op Panel 3. Remove the two screws on the operation panel drive board [4]. 4. Attach the operation panel interface board [3] as shown ( x 2; these are removed in step 3 in this procedure). 5. Connect the harness [2] to CN700 on the operation panel drive board and install the core [5] (RFC-8).
  • Page 830 Connecting Procedure for Op Panel 8. Remove the clip tray [9] from the scanner front cover [10]. 9. Attach the scanner front cover [11] to the operation panel ( x 2). B838R933.PNG 10. Reinstall the operation panel with the scanner front cover [12] in the scanner front frame ( x 6;...

  • Page 831: Harness Bracket Attachment Procedure

    Harness Bracket Attachment Procedure 1.6 HARNESS BRACKET ATTACHMENT PROCEDURE 1. Cut off the rear right [1] of the scanner top rear cover with a cutter. B838R935.PNG 2. Reinstall the scanner top rear cover [2] ( x 1; M3x8 tapping screw). B838R936.PNG 3.
  • Page 832 Harness Bracket Attachment Procedure 5. Install the core [4] (RFC-9) to the operation panel I¥F cable, ring core [5] (TFCM-41-27-16) to the bound cables and the cores [6] (RFC-13) to the other cables. B838R938.PNG 6. Install the ARDF [7] or platen cover on the scanner unit (stud screw x B838R939.PNG 7.

  • Page 833: Connecting Procedure For Mainframe

    Connecting Procedure for Mainframe 1.7 CONNECTING PROCEDURE FOR MAINFRAME 1. Controller box stay [1] ( x 4) 2. Open the IOB bracket [2] ( x 5, flat cable x 1, x 1). B222R109.WMF 3. Install the core [3] (TFC16816) in the harness of CN510 (on the IPU) and the core [4] (RFC-8) in the harness of CN540 (on the MB).
  • Page 834 Connecting Procedure for Mainframe 7. Install the core [6] (RFC-13) in the power supply cables on the IH inverter. B838R943.PNG 8. Install the cable bracket [7] in the rear frame of the mainframe ( x 3; screw-tapping M3x6). 9. Route and connect the heater relay B838R944.PNG cable [8] to the heater cable [9] of the mainframe.
  • Page 835 Connecting Procedure for Mainframe 11. Connect three connectors [11] to the outside of the controller box. 12. Secure the two ground cables [12] x 1; screw-tapping M3x6). B838R946.PNG 13. Route the scanner I/F cable [13] and connect it to CN509 (on the IPU) ( 14.
  • Page 836 Connecting Procedure for Mainframe 16. Install the MB interface board [17] ( x 1; screw-tapping M3x6). B838R948.PNG 17. Install the core [18] (RFC-8) in between binds on the long relay harness [19]. 18. Route the long relay harness [20] B838R949.PNG with the connector, which has two binds, connecting to the MB and the connector, which has one bind,...
  • Page 837 Connecting Procedure for Mainframe 21. Reinstall the controller box right cover ( x 8). 22. Install the left scanner stay [22] ( x 2; M4x6 tapping screw) in the left side of the main machine. 23. Reinstall the left cover ( x 6).
  • Page 838 Connecting Procedure for Mainframe 30. Attach the three caps [25] to the screw holes on the top right cover. 31. Install the ring core [26] B838R954.PNG (TFCM-41-27-16) to the bound cables and the cores [27] (RFC-13) to the other cables. B838R955.PNG 32.

  • Page 839: Installation For Key Counter

    Installation for Key Counter 1.8 INSTALLATION FOR KEY COUNTER 1. Cut off and remove the parts [1] with a cutter. 2. Attach the key counter front bracket [2] and rear bracket [3] to the reverse side of the top right cover ( x 4;...
  • Page 840 Installation for Key Counter 6. Put the key counter harness [6] through the cut out [7]. 7. Install the top right cover in the machine and attach the caps to the screw holes ( steps 29 and 30 in "Connecting Procedure for Mainframe").
  • Page 841 FAX OPTION TYPE 5000 D346...
  • Page 843 FAX OPTION TYPE 5000 (D346) TABLE OF CONTENTS 1. INSTALLATION PROCEDURE ............1 1.1 FAX OPTION INSTALLATION ..............1 1.1.1 COMPONENT CHECK ................ 1 1.1.2 FAX OPTION INSTALLATION PROCEDURE ........2 1.2 G3 INTERFACE BOARD INSTALLATION............ 5 1.2.1 COMPONENT CHECK ................ 5 1.2.2 INSTALLATION: ONE G3 BOARD ............
  • Page 844 4.3 BIT SWITCHES................... 56 4.3.1 SYSTEM SWITCHES ................ 57 4.3.2 I-FAX SWITCHES................69 4.3.3 PRINTER SWITCHES ............... 76 4.3.4 COMMUNICATION SWITCHES ............82 4.3.5 G3 SWITCHES .................. 91 4.3.6 G3-2/3 SWITCHES ................100 4.3.7 IP FAX SWITCHES................108 4.4 NCU PARAMETERS................. 117 4.5 DEDICATED TRANSMISSION PARAMETERS........
  • Page 845 Read This First Important Safety Notices Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
  • Page 846 Symbols and Abbreviations Conventions Used in this Manual This manual uses several symbols. Symbol What it means Refer to section number Screw Connector E-ring Clip ring Clamp Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries.

  • Page 847: Fax Option Installation

    Fax Option Installation 1. INSTALLATION PROCEDURE 1.1 FAX OPTION INSTALLATION 1.1.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty Screw: M3x6 Handset Support Bracket (NA only) Handset Bracket (NA only) Telephone Cable (NA only) Data Display Decal Sheet (20 languages) FCC Decal (NA only) Serial Number Decal...

  • Page 848: Fax Option Installation Procedure

    Fax Option Installation 1.1.2 FAX OPTION INSTALLATION PROCEDURE Before installation: If there is a printer option in the machine, print out all data in the printer buffer. Push the operation switch to put the machine in standby mode. Make sure the power LED is off, turn the main switch off, and then disconnect the power cord and the network cable.
  • Page 849 Fax Option Installation Attach the serial number decal near the serial number plate of the mainframe. For NA models, attach the FCC decal near the serial number plate of the mainframe. Remove the FCU cover [A] ( x 3). Press down the MBU. Make sure that the MBU is seated correctly.
  • Page 850 Fax Option Installation Connect the telephone cord to the "LINE 1" jack. Remove dummy keytop [E] and replace it with the Fax keytop [F]. 10. Attach the Super G3 decal [G]. 11. Plug in the machine and turn on the main power switch. After you turn the machine on, if you see a message that tells you the SRAM has been formatted due to a problem with SRAM, turn the machine off and on again to clear the message.

  • Page 851: G3 Interface Board Installation

    G3 Interface Board Installation 1.2 G3 INTERFACE BOARD INSTALLATION 1.2.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty SG3 Interface Unit Flat Cable Screw: M3x6 Telephone Cable (NA only) FCC Decal (NA only) D346...

  • Page 852: Installation: One G3 Board

    G3 Interface Board Installation 1.2.2 INSTALLATION: ONE G3 BOARD Remove the knockout (LINE 2) [A] with nippers from the FCU. Attach one end (short length) of the flat cable to the connector [B] of the FCU board. Attach the other end (long length) of the flat cable to the connector [C] of the CCUIF. Attach the SG3 interface unit [D] ( x 3).

  • Page 853: Installation: Two G3 Boards

    G3 Interface Board Installation 1.2.3 INSTALLATION: TWO G3 BOARDS Remove the SG3 board [A] from the second SG3 interface unit [B] for the two-SG3 board installation ( x 2). Attach the SG3 board [A] to the interface board [C] of the first SG3 interface unit ( Remove the two knockouts [D].
  • Page 854 G3 Interface Board Installation 10. Turn the main switch off and on. 11. Print out the system parameter list. Then check that "G3" shows as an option. 12. Set up and program the items required for PSTN-3 communications. 13. Attach the FCC decal near the serial number plate of the mainframe. D346...

  • Page 855: Fax Unit Options

    Fax Unit Options 1.3 FAX UNIT OPTIONS 1.3.1 MEMORY UNIT (G578) FCU ( "Installation Procedure" in the "Fax Unit (D346)") Install the memory option in the memory slot [A]. Reaasemble the machine. 1.3.2 HANDSET (B433) The optional handset is available for the U.S. version only. Remove the scanner left cover [A] ( x 2).
  • Page 856 Fax Unit Options Make two holes [B] in the scanner left cover. Drill a hole from the outside of the cover with a screwdriver. Attach the hand set support bracket [C] inside the scanner left cover. Hold the handset bracket [D] and handset support bracket (set inside the scanner left cover).
  • Page 857 Fax Unit Options Install the scanner left cover on the machine. Attach the clamp to the location [E]. Set the handset on the handset bracket. Clamp the hand set cord. 10. Connect the handset cable to the “TEL” jack at the rear of the machine. D346...

  • Page 858: Replacement And Adjustment

    2. REPLACEMENT AND ADJUSTMENT 2.1 FCU When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board. Set the correct date and time with the User Tools: User Tools > System Settings > Timer Setting >...

  • Page 859: Troubleshooting

    Error Codes 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
  • Page 860 Error Codes Code Meaning Suggested Cause/Action Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode Check the line connection. Try adjusting the tx level and/or cable Modem training fails even equalizer. 0-05 G3 shifts down to 2400 Replace the FCU.
  • Page 861 Error Codes Code Meaning Suggested Cause/Action Try adjusting the tx level and/or cable equalizer settings. The other end may have a defective modem/FCU; try sending to another machine. Check for line problems and noise. Cross reference Tx level - NCU Parameter 01 (PSTN) Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode...
  • Page 862 Error Codes Code Meaning Suggested Cause/Action line problem. Cross reference See error code 0-08. Check the line connection. Replace the FCU. Check for line problems. Facsimile data not Try calling another fax machine. 0-20 received within 6 s of Try adjusting the reconstruction time for the retraining first line and/or rx cable equalizer setting.
  • Page 863 Error Codes Code Meaning Suggested Cause/Action Defective remote terminal. Check for line noise or other line problems. Try asking the other end to adjust their tx level. Try adjusting the rx cable equalizer setting and/or rx error criteria. Cross reference Rx cable equalizer - G3 Switch 07 (PSTN) Rx error criteria - Communication Switch 02, bits 0 and 1...
  • Page 864 Error Codes Code Meaning Suggested Cause/Action specified in CM/JM was communication mode (e.g., the other terminal not available was a V.34 data modem and not a fax (V.8 calling and called modem.) terminal) A polling tx file was not ready at the other terminal when polling rx was initiated from the calling terminal.
  • Page 865 Error Codes Code Meaning Suggested Cause/Action due to a timeout in V.34 these phases. Serious noise, narrow phase 2 – line probing. bandwidth, or low signal level can cause these errors. The line was disconnected If these errors happen at the transmitting terminal: due to a timeout in V.34 0-81 Try making a call at a later time.
  • Page 866 Error Codes Code Meaning Suggested Cause/Action after an unsuccessful channel because data reception in the primary primary channel. channel was not successful. This does not result in an error communication. The line was disconnected because PPR was Try using a lower data rate at the start. 0-88 transmitted/received 9 Try adjusting the cable equalizer setting.
  • Page 867 Error Codes Code Meaning Suggested Cause/Action The machine resets itself If this is frequent, update the ROM, or replace 2-50 for a fatal FCU system the FCU. error The machine resets itself If this is frequent, update the ROM, or replace 2-51 because of a fatal the FCU.
  • Page 868 Error Codes Code Meaning Suggested Cause/Action Replace the FCU. G3 ECM - T1 time out 6-00 during reception of facsimile data Try adjusting the rx cable equalizer. G3 ECM - no V.21 signal Replace the FCU. 6-01 was received G3 ECM - EOR was 6-02 received Check the line connection.
  • Page 869 Error Codes Code Meaning Suggested Cause/Action received at the other end Adjust the tx level (use NCU parameter 01 or after all communication the dedicated tx parameter for that address). attempts at 2400 bps Check the line connection. Defective remote terminal. V.21 flag detected during The other terminal may be defective or 6-21...
  • Page 870 Error Codes Code Meaning Suggested Cause/Action system administrator is not registered. Failed to connect to the SMTP server (timeout) because the server could not be found. The PC is not ready to transfer files. 14-01 SMTP Connection Failed SMTP server not functioning correctly. The DNS IP address is not registered.
  • Page 871 Error Codes Code Meaning Suggested Cause/Action problem at the destination at that the settings at the destination are correct. Access to SMTP Server SMTP server operating incorrectly 14-04 Denied (550) Direct SMTP sending not operating correctly Failed to access the SMTP server because the HDD on the server is full.
  • Page 872 Error Codes Code Meaning Suggested Cause/Action Failed to access the SMTP server because the transmission failed. Data Send to SMTP Server SMTP server operating incorrectly 14-08 Failed (5XX) Destination folder setting incorrect. Direct SMTP sending not operating correctly. Software application error. POP-Before-SMTP or SMTP authorization Authorization Failed for 14-09...
  • Page 873 Error Codes Code Meaning Suggested Cause/Action software. Update the software because of the defective 14-17 Incorrect Ticket software. The access to MCS file is denied due to the no permission of access. 14-18 Access to MCS File Error Update the software because of the defective software.
  • Page 874 Error Codes Code Meaning Suggested Cause/Action Address book was being edited during creation of the notification mail. Software error. Not even one return notification can be downloaded: UCS Destination The address book was being edited. 14-51 Download Error The number for the specified destination does not exist (it was deleted or edited after the job was created).
  • Page 875 Error Codes Code Meaning Suggested Cause/Action Network not operating correctly. POP3/IMAP4 send authorization failed: Incorrect IFAX user name or password. 15-12 Authorization Error Access was attempted by another device, such as the PC. POP3/IMAP4 settings incorrect. Occurs only during manual reception. Transmission cannot be received due to 15-13 Receive Buffer Full...
  • Page 876 Error Codes Code Meaning Suggested Cause/Action exceeded the limit for the “Auth. E-mail RX” setting. The delivery destination address was 15-42 Off Ramp Gateway Error specified with Off Ramp Gateway OFF. Format error in the address of the Off Ramp 15-43 Address Format Error Gateway.
  • Page 877 Error Codes Code Meaning Suggested Cause/Action Software error. The file could not be received because the 15-71 Not Binary Image Data attachment was not binary image data. Could not find the Disposition line in the 15-73 MDN Status Error header of the Return Receipt, or there is a problem with the firmware.
  • Page 878 Error Codes Code Meaning Suggested Cause/Action The machine rejected an incoming e-mail for transfer request, because the ID code in the 15-94 Incorrect ID Code incoming e-mail did not match the ID code registered in the machine. The machine rejected an incoming e-mail for 15-95 Transfer Station Function transfer because the transfer function was...
  • Page 879 Error Codes Code Meaning Suggested Cause/Action transmission error occurred F0-xx V.34 modem error Replace the FCU. Update the SG3 modem ROM. Replace the SG3 board. F6-xx SG3 modem error Check for line noise or other line problems. Try communicating another V.8/V.34 fax. D346...

  • Page 880: Ifax Troubleshooting

    IFAX Troubleshooting 3.2 IFAX TROUBLESHOOTING Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action [Remarks] Route Check that the LAN cable is connected to 1. Connection with the machine.
  • Page 881 IFAX Troubleshooting Communication Item Action [Remarks] Route Make sure that the machine can log into the e-mail server. 2. E-mail account Check that the account and password on the server stored in the server are the same as in the machine. [Ask the administrator to check.] Make sure that the client devices which have an account in the server can...
  • Page 882 IFAX Troubleshooting Make sure that the e-mail address is 3. Destination actually used. e-mail address Check that the e-mail address contains no incorrect characters such as spaces. Use the “ping” command to contact the router. 4. Router settings Check that other devices connected to the router can sent data over the router.

  • Page 883: Ip-Fax Troubleshooting

    IP-Fax Troubleshooting 3.3 IP-FAX TROUBLESHOOTING 3.3.1 IP-FAX TRANSMISSION Cannot send by IP Address/Host Name Check Point Action LAN cable connected? Check the LAN cable connection. Specified IP address/host name correct? Check the IP address/host name. Cannot breach the firewall. Send by Firewall/NAT is installed? using another method (Fax, Internet Fax)

  • Page 884: Cannot Send Via Voip Gateway

    IP-Fax Troubleshooting IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Check whether the remote fax 12 Remote fax cancelled transmission? cancelled the transmission. Cannot send via VoIP Gateway Check Point Action LAN cable connected? Check the LAN cable connection.

  • Page 885: Cannot Send By Alias Fax Number

    IP-Fax Troubleshooting Request the network administrator to increase the bandwidth. Raise the network delay level. 14 Network bandwidth too narrow? IPFAX SW 01 Bit 0 to 3 IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Cannot send by Alias Fax number.

  • Page 886: Ip-Fax Reception

    IP-Fax Troubleshooting fax. 12 Remote fax registered in Gatekeeper? Contact the network administrator. Check whether the remote fax is a T38 13 Remote fax a T.38 terminal? terminal. 14 Remote fax switched off or busy? Contact the network administrator. Request the system administrator to increase the bandwidth.

  • Page 887: Cannot Receive By Voip Gateway

    DNS server registered when host name The sender machine displays this specified on sender side? error code if the sender fax is a Ricoh model. Request the system administrator to increase the bandwidth. Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side.

  • Page 888: Cannot Receive By Alias Fax Number

    Contact the network administrator. Gatekeeper installed correctly? The sender machine displays this error code when the sender fax is a Ricoh model. Contact the network administrator. Power to Gatekeeper switched on? The sender machine displays this error code when the sender fax is a Ricoh model.
  • Page 889 IPFAX SW06 Check whether the remote fax cancelled 11 Remote fax cancelled transmission? the transmission. Contact the network administrator. 12 Local fax registered in Gatekeeper? The sender machine displays this error code when the sender fax is a Ricoh model. D346...

  • Page 890: Service Table

    Beforehand 4. SERVICE TABLE 4.1 BEFOREHAND Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.

  • Page 891: Service Tables

    Service Tables 4.2 SERVICE TABLES 4.2.1 SP1-XXX (BIT SWITCHES) Bit Switches Mode No. Function System Switch Change the bit switches for system settings for the 001 – 032 00 – 1F fax option "Bit Switches" Ifax Switch Change the bit switches for internet fax settings for 001 –...

  • Page 892: Sp2-Xxx (Ram Data)

    Service Tables the optional G3 board "Bit Switches" G3-3 Switch Change the bit switches for the protocol settings of 001 – 016 00 – 0F the optional G3 board "Bit Switches" G4 Internal Switch 001 – 032 00 – 1F Not used (Do not change the bit switches) G4 Parameter Switch 001 –...

  • Page 893: Sp3-Xxx (Tel Line Settings)

    Service Tables Dump board. G4 Memory Dump Not used G3-1 NCU Parameters NCU parameter settings for the standard G3 001 – 023 CC, 01 – 22 board. "NCU Parameters" G3-2 NCU Parameters NCU parameter settings for the optional G3 001 – 023 CC, 01 –...
  • Page 894 Service Tables Memory Lock Not used Disabled PSTN-2 Port Settings Select the line setting for the G3-2 line. If the Select Line machine is installed on a PABX line, select “PABX”, “PABX(GND)” or “PABX(FLASH)”. PSTN Access Enter the PSTN access number for the G3-2 Number line.

  • Page 895: Sp4-Xxx (Rom Versions)

    Service Tables Transmission Disabled IPFAX Port Settings H323 Port Sets the H323 port number. SIP Port Sets the SIP port number. RAS Port Sets the RAS port number. Gatekeeper port Sets the Gatekeeper port number. T.38 Port Sets the T.38 port number. SIP Server Port Sets the SIP port number.

  • Page 896: Sp5-Xxx (Initializing)

    Service Tables 4.2.5 SP5-XXX (INITIALIZING) Mode No. Function Initialize SRAM Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock. Erase All Files Erases all files stored in the SAF memory. Reset Bit Switches Resets the bit switches and user parameters.
  • Page 897 Service Tables Service Monitor Report Touch the “ON” button to print the service monitor report. G3 Protocol Dump List G3 All Prints the protocol dump list of all Communications communications for all G3 lines. G3-1 (All Prints the protocol dump list of all Communications) communications for the G3-1 line.
  • Page 898 Service Tables Prints out all the user files in the SAF memory, including confidential messages. Do not use this function, unless the customer is having trouble printing confidential messages or recovering files stored using the memory lock feature. Journal Print out The machine prints all the communication All Journals records on the report.

  • Page 899: Sp7-Xxx (Test Modes)

    Service Tables Scanner Condition IP Protocol Dump List Prints the protocol dump list of all All Communications communications for the IP fax line. Prints the protocol dump list of the last 1 Communication communication for the IP fax line. 4.2.7 SP7-XXX (TEST MODES) These are the test modes for PTT approval.
  • Page 900 Service Tables G3-2 V34 (S3200baud) G3-2 V34 (S3429baud) G3-3 Modem Tests G3-3 DTMF Tests G3-3 V34 (S2400baud) G3-3 V34 (S2800baud) G3-3 V34 (S3000baud) G3-3 V34 (S3200baud) G3-3 V34 (S3429baud) IG3-1 Modem Tests - Not used IG3-1 DTMF Tests - Not used IG3-1 V34 (S2400baud) - Not used IG3-1 V34 (S2800baud) - Not used IG3-1 V34 (S3000baud) - Not used...

  • Page 901: Sp9-Xxx (Design Switch Mode)

    Service Tables 4.2.8 SP9-XXX (DESIGN SWITCH MODE) Mode No. Function Design Switch D346...

  • Page 902: Bit Switches

    Bit Switches 4.3 BIT SWITCHES Do not adjust a bit switch or use a setting that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.

  • Page 903: System Switches

    Bit Switches 4.3.1 SYSTEM SWITCHES System Switch 00 [SP No. 1-101-001] FUNCTION COMMENTS Set this bit to 1 before changing any dedicated Dedicated transmission transmission parameters. parameter programming Reset this bit to 0 after programming dedicated 0: Disabled, 1: Enabled transmission parameters.
  • Page 904 Bit Switches So, the actual rx level is 256/-16 = -16 dB Not used Do not change this setting. When "1" is selected, a line error mark is printed Line error mark print on the printout if a line error occurs during 0: OFF, 1: ON (print) reception.
  • Page 905 Bit Switches File retention time 0: Depends on User 1: A file that had a communication error will not be Parameter 24 [18(H)] erased unless the communication is successful. 1: No limit (until the year 2126) Not used Do not change this setting. (0,0): All RDS systems are always locked out.
  • Page 906 Bit Switches 4-7 Not used Do not change these settings. System Switch 05 - Not used (Do not change the factory settings.) System Switch 06 - Not used (Do not change the factory settings.) System Switch 07 - Not used (Do not change the factory settings.) System Switch 08 - Not used (Do not change the factory settings.) System Switch 09 [SP No.
  • Page 907 Bit Switches power was turned off last. Conditions for printing the This switch becomes effective only when system protocol dump list switch 00 bit 6 is set to 1. 0: Print for all communications 1: Set this bit to 1 when you wish to print a protocol 1: Print only when there is a dump list only for communications with errors.
  • Page 908 Bit Switches System Switch 0B - Not used (Do not change the factory settings.) System Switch 0C - Not used (Do not change the factory settings.) System Switch 0D - Not used (Do not change the factory settings.) System Switch 0E [SP No. 1-101-015] FUNCTION COMMENTS 0-1 Not used...
  • Page 909 Bit Switches 02: UK 12: Asia addresses. Cross reference 03: Italy 13: Japan NCU country code: SP No. 2-103-001 for G3-1 04: Austria 14: Hong Kong SP No. 2-104-001 for G3-2 05: Belgium 15: South Africa SP No. 2-105-001 for G3-3 06: Denmark 16: Australia 07: Finland...
  • Page 910 Bit Switches FUNCTION COMMENTS TTI printing position 0: Superimposed on the page Change this bit to 1 if the TTI overprints data information that the customer considers to be 1: Printed before the data important (G3 transmissions). leading edge Not used Do not change the factory settings.
  • Page 911 Bit Switches Not used Do not change the settings. Going into the Energy Saver 1: The machine will restart from the Energy Saver mode automatically mode quickly, because the +5V power supply is 0: Enabled active even in the Energy Saver mode. 1: Disabled 2-3 Not used Do not change these settings.
  • Page 912 Bit Switches System Switch 17 - Not used (do not change these settings) System Switch 18 - Not used (do not change these settings) System Switch 19 [SP No. 1-101-026] FUNCTION COMMENTS Not used Do not change the settings. 0: After installing the memory expansion option, the Extended scanner page scanner page memory is extended to 4 MB from 2 memory after memory...
  • Page 913 Bit Switches System Switch 1C - Not used (do not change these settings) System Switch 1D [SP No. 1-101-030] FUNCTION COMMENTS RTI/CSI/CPS code display 0: RTI, CSI, CPS codes are displayed on the top 0: ON line of the LCD panel during communication. 1: OFF 1: Codes are switched off (no display) Not used...
  • Page 914 Bit Switches transmission. This bit determines which identifier, RTI or CSI, is RTI/CSI display priority displayed on the LCD while the machine is 0: RTI 1: CSI communicating in G3 non-standard mode. File No. printing 0: Enabled 1: File numbers are not printed on any reports. 1: Disabled If authorized reception is enabled but the user has stored no acceptable sender RTIs or CSIs, the...

  • Page 915: I-Fax Switches

    Bit Switches (G3 reception) the machine receives it. 0: After receiving each page 1: The machine prints the complete message after 1: After receiving all pages the machine receives all the pages in the memory. 5/6 Not used Do not change the factory settings. 0: When the fax unit detects a fax SC code other than SC1201 and SC1207, the fax unit Action when a fax SC has...
  • Page 916 Bit Switches this size before sending. The default is A4. If the width selected with this switch is higher than the receiving machine can accept, the machine detects this and this causes an error. I-fax Switch 01 [SP No. 1-102-002] FUNCTION COMMENTS Original Line Resolution of TX...
  • Page 917 Bit Switches When this switch is On (1): Images scanned in inches are sent in inches. Images scanned in mm are converted to inches. Images received in inches are transmitted in inches. Images received in mm are converted to inches. I-fax Switch 02 [SP No.
  • Page 918 Bit Switches The “dispatched” string is included in the Subject string. 01: “Displayed” Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with “displayed” in the 2nd part: Disposition: Automatic-action/MDN-send automatically; displayed The “displayed” string is included in the Subject string. 10: Reserved 11: Reserved A mail requesting a Return Receipt sent from an IFAX with this switch set to “00”...
  • Page 919 Bit Switches FUNCTION COMMENTS Subject for Delivery TX/Memory Transfer This setting determines whether the RTI/CSI registered on this machine or the RTI/CSI of the originator is used in the subject lines of transferred documents. 0: Puts the RTI/CSI of the originator in the Subject line. If this is used, either the RTI or CSI is used.
  • Page 920 Bit Switches For example: "1st destination + Total number of destinations: 9" in the Journal indicates a broadcast to 9 destinations. 0: Not recorded 1: Recorded I-Fax Automatic Re-dial Setting Determines whether the I-fax automatically redials 0: OFF when an error occurs. 1: ON 2-7 Not Used I-fax Switch 06 - Not used (do not change the settings) [SP No.
  • Page 921 Bit Switches 0-3 Not used Do not change the settings This setting determines the number of retries when connection and transmission fails due to 4-7 Restrict TX Retries errors. 01-F (1-15 Hex) I-fax Switch 0A - Not used (do not change the settings) [SP No. 1-102-011] I-fax Switch 0B - Not used (do not change the settings) [SP No.

  • Page 922: Printer Switches

    Bit Switches 4.3.3 PRINTER SWITCHES Printer Switch 00 [SP No. 1-103-001] FUNCTION COMMENTS 0: If a 2 page RX transmission is split, [*] is printed in the bottom right corner of the 1st page and only a [2] is printed in the upper right corner of the 2nd page.
  • Page 923 Bit Switches Printer Switch 01 [SP No. 1-103-002] FUNCTION COMMENTS 0-2 Not used Do not change the settings. Maximum print width used in the setup protocol Bit 4: 0, Bit 3: 0 = Not used These bits are only effective when bit 7 of printer Bit 4: 0, Bit 3: 1 = A3 switch 01 is “1”.
  • Page 924 Bit Switches 3rd paper feed station usage used for the Specified Cassette Selection for fax printing feature. 0: Enabled 1: Disabled 4th paper feed station usage for fax printing 0: Enabled 1: Disabled LCT usage for fax printing 0: Enabled 1: Disabled 5-7 Not used Do not change the settings.
  • Page 925 Bit Switches then the document is split into 2 pages. Printer Switch 04 SP No. 1-103-005 FUNCTION COMMENTS Maximum reducible length when length reduction is enabled with switch 03-0 above. <Maximum reducible length> = <Paper length> + (N x 5mm) “N”...
  • Page 926 Bit Switches Printing while a paper cassette is pulled out, when the Just Size Printing feature is enabled. Cross reference 0: Printing will not start Just size printing on/off – User switch 05, bit 5 1: Printing will start if another cassette has a suitable size of paper, based on the paper size selection priority tables.
  • Page 927 Bit Switches Printer Switch 0D - Not used (do not change the settings) Printer Switch 0E [SP No. 1-103-015] FUNCTION COMMENTS 0: A paper size that has the same width as the Paper size selection priority received data is selected first. 0: Width 1: A paper size which has enough length to print all 1: Length...

  • Page 928: Communication Switches

    Bit Switches among separated pages pages are reduced with the same reduction ratio. (Page Separation) 1: Only the last page is reduced to fit the selected 0: ON paper size when page separation has taken place. 1: OFF Other pages are printed without reduction. Printer Switch 0F [SP No.
  • Page 929 Bit Switches Bit 1: 1 Bit 0: 1 = MH/MR/MMR/JBIG Compression modes available in transmit mode Bit 3: 0 Bit 2: 0 = MH only These bits determine the compression capabilities Bit 3: 0 Bit 2: 1 = MH/MR to be used in the transmission and to be declared Bit 3: 1 Bit 2: 0 = MH/MR/MMR in phase B (handshaking) of the T.30 protocol.
  • Page 930 Bit Switches (0,1) - The machine will disconnect the line without sending a fax message, if the last 8 digits of the received CSI do not match the last 8 digits of the dialed telephone number. This does not work when manually dialed.
  • Page 931 Bit Switches 300 dpi 18(L) 36(H) 400 dpi 24(L) 48(H) Acceptable total error line ratio If the error line ratio for a page exceeds the 0: 5% 1: 10% acceptable ratio, RTN will be sent to the other end. Treatment of pages received with errors during G3 reception 0: Pages received with errors are not printed.
  • Page 932 Bit Switches Communication Switch 08 - Not used (do not change the settings) Communication Switch 09 [SP No. 1-104-010] FUNCTION COMMENTS Adjusts the interval of the I-fax dialing. The interval of I-fax dialing is calculated by 0-7 IP-Fax dial interval setting following formula.
  • Page 933 Bit Switches any fax messages. If this setting is kept at 0, the machine will detect ringing signals and go into receive mode even if there is no memory available. This will result in communication failure. Communication Switch 0E [SP No. 1-104-015] FUNCTION COMMENTS 06 to FF (Hex), unit = 2 s...
  • Page 934 Bit Switches Communication Switch 13 – Not used (do not change the settings.) Communication Switch 14 [SP No. 1-104-021] FUNCTION COMMENTS 0: In immediate transmission, data scanned in inch format are transmitted without conversion. In memory transmission, data stored in the SAF memory in mm format are transmitted without conversion.
  • Page 935 Bit Switches Optional G3 unit (G3-2) Change this bit to "1" when installing the first 0: Off optional G3 unit (G3-2). 1: On Not used Do not change the factory settings. Optional G3 unit (G3-3) Change this bit to "1" when installing the second 0: Off optional G3 unit (G3-3).
  • Page 936 Bit Switches FUNCTION COMMENTS 0-4 Not used Do not change the factory settings. IP-Fax dial-in routing selection 1: Transfers receiving data to each IP-Fax dial-in 0: Off number. 1: On IP-Fax dial-in number is 4 digit-number. 6-7 Not used Do not change the factory settings. Communication Switch 19 - Not used (do not change the settings) Communication Switch 1A - Not used (do not change the settings) Communication Switch 1B [SP No.

  • Page 937: G3 Switches

    Bit Switches Communication Switch 1D - Not used (do not change the settings) Communication Switch 1E - Not used (do not change the settings) Communication Switch 1F - Not used (do not change the settings) 4.3.5 G3 SWITCHES G3 Switch 00 [SP No. 1-105-001] FUNCTION COMMENTS Monitor speaker during...
  • Page 938 Bit Switches 0-1 Not used Do not change the settings. 2-3 Not used Do not change the settings. 1: The bytes in the DIS frame after the 4th byte will DIS frame length not be transmitted (set to 1 if there are 0: 10 bytes 1: 4 bytes communication problems with PC-based faxes which cannot receive the extended DIS frames).
  • Page 939 Bit Switches 1: 2 the second DIS which is caused by echo on the line. Do not change the settings. Not Used 0: V.8/V.34 communications will not be possible. V.8 protocol Note: 0: Disabled Do not set to 0 unless the line condition is always 1: Enabled bad enough to slow down the data rate to 14.4 kbps or lower.
  • Page 940 Bit Switches 0: Off ringing). Do not change this setting 1: On 0: No detection Outside Japan 1: Detection Inside Japan only G3 Switch 04 [SP No. 1-105-005] FUNCTION COMMENTS 0 - F (Hex); 0 - 15 bits Training error detection If the number of error bits in the received TCF is threshold below this threshold, the machine informs the...
  • Page 941 Bit Switches 24.0k 26.4k 28.8k 31.2k 33.6k Other settings - Not used Initial modem type for 9.6 k or 7.2 kbps. These bits set the initial modem type for 9.6 and Bit 5: 0, Bit 4: 0 = V.29 7.2 kbps, if the initial modem rate is set at these Bit 5: 0, Bit 4: 1 = V.17 speeds.
  • Page 942 Bit Switches 19.2k 21.6k 24.0k 26.4k 28.8k 31.2k 33.6k Other settings - Not used Modem types available for reception Bit 7 Bit 6 Bit 5 Bit 4 Setting V.27ter V.27ter,V.29 The setting of these bits is used to inform the transmitting terminal of the V.27ter, available modem type for the machine V.29, V.33...
  • Page 943 Bit Switches (tx mode: Internal) frequencies because of the length of wire between Bit 1: 0, Bit 0: 0 = None the modem and the telephone exchange. Bit 1: 0, Bit 0: 1 = Low Use the dedicated transmission parameters for Bit 1: 1, Bit 0: 0 = Medium specific receivers.
  • Page 944 Bit Switches Not used Do not change the settings. G3 Switch 08 - Not used (do not change the settings) G3 Switch 09 - Not used (do not change the settings) G3 Switch 0A [SP No. 1-105-011] FUNCTION COMMENTS Maximum allowable carrier drop during image data These bits set the acceptable modem carrier drop reception...
  • Page 945 Bit Switches 0: 6 s 1: 12 s data after the local machine accepts set-up data and sends CFR. This is outside the T.30 recommendation. But, if this delay occurs, set this bit to 1 to give the sending machine more time to send data.

  • Page 946: G3-2/3 Switches

    Bit Switches Alarm when the handset is off-hook at the end of If the customer wants to hear an alarm if the communication handset is off-hook at the end of fax 0: Disabled communication, change this bit to “1”. 1: Enabled 2/3 Not used Do not change the settings.
  • Page 947 Bit Switches G3-2 Switch 01 [SP No. 1-106-002] FUNCTION COMMENTS 0-3 Not used Do not change the settings. 1: The bytes in the DIS frame after the 4th byte will DIS frame length not be transmitted (set to 1 if there are 0: 10 bytes, 1: 4 bytes communication problems with PC-based faxes which cannot receive the extended DIS frames).
  • Page 948 Bit Switches 0: Disabled, 1: Enabled Manual for details about Short Preamble. G3-2 Switch 03 [SP No. 1-106-004] FUNCTION COMMENTS 0: The machine will hang up if it receives the same DIS detection number DIS frame twice. (Echo countermeasure) 1: Before sending DCS, the machine will wait for 0: 1 the second DIS which is caused by echo on the 1: 2...
  • Page 949 Bit Switches PPR, CTC: These are ECM protocol signals. This bit is not effective in V.34 communications. Modem rate used for the next 1: The machine’s tx modem rate will fall back page after receiving a negative before sending the next page if a negative code is code (RTN or PIN) received.
  • Page 950 Bit Switches 14.4k 16.8k 19.2k 21.6k 24.0k 26.4k 28.8k 31.2k 33.6k Other settings - Not used Initial modem type for 9.6 k or 7.2 kbps. These bits set the initial modem type for 9.6 and Bit 5: 0, Bit 4: 0 = V.29 7.2 kbps, if the initial modem rate is set at these Bit 5: 0, Bit 4: 1 = V.17 speeds.
  • Page 951 Bit Switches 9.6k Cross reference: V.8 protocol on/off - G3 switch 03, bit2 12.0k 14.4k 16.8k 19.2k 21.6k 24.0k 26.4k 28.8k 31.2k 33.6k Other settings - Not used Modem types available for reception The setting of these bits is used to inform the transmitting terminal of the Bit 7 Bit 6 Bit 5 Bit 4 Setting...
  • Page 952 Bit Switches Other settings - Not used G3-2 Switch 07 [SP No. 1-106-008] FUNCTION COMMENTS Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange. PSTN cable equalizer Use the dedicated transmission parameters for (tx mode: Internal)
  • Page 953 Bit Switches 0: This uses the fixed table in the ROM for dial tone Parameter selection for dial detection. tone detection 1: This uses the specific parameter adjusted with 0: Normal parameter SRAM (69ECBEH - 69ECDEH). Select this if the dial 1: Specific parameter tone cannot be detected when the "Normal parameter: 0"...

  • Page 954: Ip Fax Switches

    Bit Switches Not used Do not change the settings. When the sending terminal is controlled by a computer, there may be a delay in receiving page data after the local machine accepts set-up data and sends CFR. This is outside the T.30 Reconstruction time for the recommendation.
  • Page 955 Bit Switches 0: OFF, 1: ON (enable) gatekeeper for IP-Fax. IP Fax T30 bit signal reverse Reverses the T30 bit signal. 0: LSB first, 1: MSB first When "0" is selected, the max bit rate does IP Fax max bit rate setting not affect the value of the DIS/DCS.
  • Page 956 Bit Switches switch combination. Waiting time: set value level x 100 ms Max: 0f (1500 ms) Min: 00 (No wait time) The default is "0000" (00H). IP Fax Switch 02 [SP No. 1-111-003] FUNCTION COMMENTS When "0" is selected, the bit signal reverse method is decided by the maker code.
  • Page 957 Bit Switches 1: Limit for image compression 1: When the other end machine is Ciscco, this permits the image compression other than JBIG or MMR with ECM communication. Not used Do not change these settings. IP Fax Switch 03 [SP No. 1-111-004] FUNCTION COMMENTS Effective field limitation for G3...
  • Page 958 Bit Switches IP Fax Switch 04 [SP No. 1-111-005] FUNCTION COMMENTS Sets the TCF error threshold level. TCF error threshold [00 to 0f] The default is "1111" (0fH). Do not change these settings. Not used IP Fax Switch 05 [SP No. 1-111-006] FUNCTION COMMENTS Modem bit rate setting for transmission...
  • Page 959 Bit Switches 26.4 Kbps 28.8 Kbps 31.2 Kbps 33.6 Kbps Modem setting for transmission Sets the modem for transmission. The default is "00" (V29). Bit 5: 0, Bit 4: 0 = V29 Bit 5: 0, Bit 4: 1 = V17 Bit 5: 1, Bit 4: 0 = V34* Bit 5: 1, Bit 4: 1 = Not used *V34 is not supported for IP-Fax communication.
  • Page 960 Bit Switches 19.2 Kbps 21.6 Kbps 24.0 Kbps 26.4 Kbps 28.8 Kbps 31.2 Kbps 33.6 Kbps Modem setting for reception Sets the modem type for reception. The default is "0100" (V27ter, V29, V17). Bit 7 Bit 6 Bit 5 Bit 4 V27ter V27ter, V29 V27ter, V29, V33...
  • Page 961 Bit Switches timeout timeout. 0: Not transmitted, 1: Transmitted Do not change this setting. Not used Hang up setting at DIS reception disabled Sets whether the machine disconnects after 0: No hang up DIS reception. 1: Hang up after transmitting DCN Number of times for training Selects the number of times training is done 0: 1 time, 1: 2 times...
  • Page 962 Bit Switches Adjusts the fail safe timer. This timer sets the T0 timer adjustment interval between "setup" data transmission Bit 5: 0, Bit 4: 0 = 75 sec and T.38 phase decision. If your destination Bit 5: 0, Bit 4: 1 = 120 sec return is late on the network or G3 fax return Bit 5: 1, Bit 4: 0 = 180 sec is late, adjust the longer interval timer.
  • Page 963 NCU Parameters 4.4 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-102), but some can be changed using NCU Parameter programming (SP2-103, 104 and 105);...

  • Page 964: Ncu Parameters

    NCU Parameters Address Function Sweden Korea Switzerland Turkey Portugal Greece Holland Hungary Spain Czech Israel Poland Address Function Unit Remarks 680501 Line current detection time Line current detection is disabled. 680502 Line current wait time 20 ms Line current is not detected if 680501 680503 Line current drop detect time...
  • Page 965 NCU Parameters Address Function Unit Remarks PSTN dial tone permissible drop 68050C time 68050D PSTN wait interval (LOW) 68050E PSTN wait interval (HIGH) Detection is disabled if 68050F PSTN ring-back tone detection time 20 ms this contains FF. PSTN ring-back tone off detection 680510 20 ms time...
  • Page 966 NCU Parameters Address Function Unit Remarks limit (high byte) contain FF(H), tone PABX dial tone frequency lower detection is disabled. 68051A limit (low byte) 68051B PABX dial tone detection time 68051C PABX dial tone reset time (LOW) If 68051B contains FF, 68051D PABX dial tone reset time (HIGH) the machine pauses for...
  • Page 967 NCU Parameters Address Function Unit Remarks limit (high byte) contain FF(H), tone PABX busy tone frequency lower detection is disabled. 680529 limit (low byte) 68052A Busy tone ON time: range 1 68052B Busy tone OFF time: range 1 20 ms 68052C Busy tone ON time: range 2 68052D...
  • Page 968 NCU Parameters Address Function Unit Remarks lower limit (high byte) contain FF(H), tone International dial tone frequency detection is disabled. 680537 lower limit (low byte) International dial tone detection 680538 time International dial tone reset time 680539 If 680538 contains FF, (LOW) the machine pauses for International dial tone reset time...
  • Page 969 NCU Parameters Address Function Unit Remarks the pause time (680548 / 680545 Country dial tone reset time (HIGH) 680549). Country dial tone continuous tone 680546 time Country dial tone permissible drop 680547 time 20 ms 680548 Country dial wait interval (LOW) 680549 Country dial wait interval (HIGH) Time between opening or closing...
  • Page 970 NCU Parameters Address Function Unit Remarks SP2-103-018 680550 DTMF tone on time (parameter 17). 1 ms SP2-103-019 680551 DTMF tone off time (parameter 18). SP2-103-020 Tone attenuation level of DTMF -N x 0.5 680552 (parameter 19). signals while dialing –3.5 dBm See Note 5.
  • Page 971 NCU Parameters Address Function Unit Remarks for this interval. International dial access code For a code of 100: 68055B (High) 68055B - F1 68055C - 00 68055C International dial access code (Low) This time is waited for each pause input after the PSTN access code.
  • Page 972 NCU Parameters Address Function Unit Remarks Acceptable ringing signal SP2-103-004 680573 frequency: range 1, lower limit (parameter 03). Acceptable ringing signal SP2-103-005 680574 frequency: range 2, upper limit (parameter 04). Acceptable ringing signal SP2-103-006 680575 frequency: range 2, lower limit (parameter 05).
  • Page 973 NCU Parameters Address Function Unit Remarks Bit 1:0, Bit 0: 1 = 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time Bit 3: 0, Bit 2: 0 = 200 ms Bit 3: 0, Bit 2: 1 = 800 ms Other Not used Bits 4 to 7 - Not used 680583...
  • Page 974 NCU Parameters Address Function Unit Remarks Do not change the 6805AA Not used setting. 6805AB CNG on time 20 ms Factory setting: 500 ms 6805AC CNG off time 20 ms Factory setting: 3000 ms The data is coded in the Number of CNG cycles required for 6805AD same way as address...
  • Page 975 NCU Parameters Address Function Unit Remarks level See Note 7. 6805B7 PABX: Tx level from the modem - dBm PABX: 1100 Hz tone transmission 6805B8 - N 6805B7 - 0.5N 6805B8 (dB) level PABX: 2100 Hz tone transmission 6805B9 - N 6805B7 - 0.5N 6805B9 (dB) level Modem turn-on level (incoming -37-0.5N...
  • Page 976 NCU Parameters Address Function Unit Remarks Here is a summary of the fixed voltage settings (1: Fixed) for an externally connected line. Bit 7 Bit 6 Bit 5 Bit 4 Not used 2.75 V 5.5 V 22 V 41.25 V RT=0 (Low) Bit 1 Bit 1 sets the level of...
  • Page 977 NCU Parameters Address Function Unit Remarks 22 V 41.25 V NOTES If a setting is not required, store FF in the address. Italy and Belgium only RAM address 68055E: the lower four bits have the following meaning. Bit 2 - 1: International dial tone cadence detection enabled (Belgium) Bit 1 - Not used Bit 0 - 1: PSTN dial tone cadence detection enabled (Italy) If bit 0 or bit 2 is set to 1, the functions of the following RAM addresses are changed.
  • Page 978 NCU Parameters and Di closing Tone signals which frequency is lower than 1500Hz (e.g., 800Hz tone for AI short protocol) refer to the setting at 6805B5h. Tones which frequency is higher than 1500Hz refer to the setting at 6805B6h. 68054A, 68054D, 68054E: The actual inter-digit pause (pulse dial mode) is the sum of the period specified by the RAM addresses 68054A, 68054D, and 68054E.

  • Page 979: Dedicated Transmission Parameters

    Dedicated Transmission Parameters 4.5 DEDICATED TRANSMISSION PARAMETERS There are two sets of transmission parameters: Fax and E-mail Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
  • Page 980 Dedicated Transmission Parameters second. Range: 0 to 120 s (00h to 78h) FFh - The local NCU parameter factory setting is used. Do not program a value between 79h and FEh. Switch 01 FUNCTION COMMENTS Tx level Bit4 Bit3 Bit2 Bit1 Bit0 If communication with a particular...
  • Page 981 Dedicated Transmission Parameters Modem rate fallback occurs frequently. Do not use settings other than listed on the left. If the setting is “Disabled”, the bit switch setting is used. Switch 02 FUNCTION COMMENTS Initial Tx modem rate If training with a particular remote terminal always takes too long, the initial modem rate Bit3 Bit2...
  • Page 982 Dedicated Transmission Parameters 33600 Disabled Other settings: Not used 4-7 Not used Do not change the settings. Switch 03 FUNCTION COMMENTS Inch-mm conversion before tx The machine uses inch-based resolutions for Bit 1: 0, Bit 0: 0 scanning. If “inch only” is selected, the printed = Inch-mm conversion copy may be slightly distorted at the other end if available...
  • Page 983 Dedicated Transmission Parameters For example, if ECM is switched on but is not wanted when sending to a particular terminal, use ECM during transmission the (0, 0) setting. Bit 7: 0, Bit 6: 0 = Off Bit 7: 0, Bit 6: 1 = On V.8/V.34 protocol and JBIG compression Bit 7: 1, Bit 6: 0 = Not used are automatically disabled if ECM is...
  • Page 984 Dedicated Transmission Parameters MMR Compression mode for e-mail attachments Switches MMR compression on and off for files 0: Off attached to e-mails for sending. 1: On Do not change these settings. Not used Designates the bits to reference for The "0" selection (default) references the settings for compression method of Bits 00, 01, 02 above.
  • Page 985 Dedicated Transmission Parameters 1: No registration. Switch 02 FUNCTION COMMENTS Line resolution of e-mail Sets the line resolution of the e-mail attachment as attachment: 200 x 100 200 x100. 0: Off 1: On Line resolution of e-mail attachment: 200 x 200 Sets the line resolution of the e-mail attachment as 200 x 200.
  • Page 986 Dedicated Transmission Parameters Switch 04 FUNCTION COMMENTS If the other ends have the addresses, which have Full mode address the full mode function flag ("0"), this machine selection determines them as full mode standard machines. 0: Full mode address This machine attaches the "demand of reception 1: No full mode (simple confirmation"...

  • Page 987: Service Ram Addresses

    Service RAM Addresses 4.6 SERVICE RAM ADDRESSES Do not change the settings which are marked as “Not used” or “Read only.” 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680006 to 680015(H) - Machine’s serial number (16 digits - ASCII) 680018(H) - Total program checksum (low)
  • Page 988 Service RAM Addresses Bit 0: Transmission result report (memory transmissions) 0: Off, 1: On Bit 1: Not used Bit 2: Memory storage report 0: Off, 1: On Bit 3: Polling reserve report (polling reception) 0: Off, 1: On Bit 4: Polling result report (polling reception) 0: Off, 1: On Bit 5: Transmission result report (immediate transmissions) 0: Off, 1: On Bit 6: Not used Bit 7: Journal 0: Off, 1: On...
  • Page 989 Service RAM Addresses Bit 5: Remote control 0: Off, 1: On Bits 6 and 7: Not used 6800D8(H) - User parameter switch 08 (SWUSR_08) Bits 0 and 1: Not used. Bit 2: Authorized reception 0: Only faxes from senders whose RTIs/CSIs are specified for this feature are accepted. 1: Only faxes from senders whose RTIs/CSIs are not specified for this feature are accepted.
  • Page 990 Service RAM Addresses (This switch is not printed on the user parameter list.) Bits 0, 1 and 2: Cassette for fax printout Bit 2: 0, Bit 1: 0, Bit 0: 1 = 1st paper feed station Bit 2: 0, Bit 1: 1, Bit 0: 0 = 2nd paper feed station Bit 2: 0, Bit 1: 1, Bit 0: 1 = 3rd paper feed station Bit 2: 1, Bit 1: 0, Bit 0: 0 = 4th paper feed station Bit 2: 1, Bit 1: 0, Bit 0: 1 = LCT...
  • Page 991 Service RAM Addresses 0: The Journal is separated into transmissions and receptions 1: The Journal is separated into G3-1, G3-2, and G3-3 communications Bit 2: Not used Bit 3: 90° image rotation during B5 portrait Tx (This switch is not printed on the user parameter list.) 0: Off, 1: On Bit 4: Reduction of sample images on reports to 50% in the main scan and sub-scan directions.
  • Page 992 Service RAM Addresses Bit 6: Network error display 0: Displayed, 1: Not displayed Bit 7: Transmit error mail notification 0: Enabled, 1: Disabled 6800E6(H) - User parameter switch 22 (SWUSR_16) (This switch is not printed on the user parameter list.) Bit 0: Dial tone detection (PSTN 1) 0: Disabled, 1: Enabled Bits 1 to 7: Not used 6800E7(H) –...
  • Page 993 Service RAM Addresses Bit 0: Gatekeeper server used with IP-Fax 0: Disabled, 1: Enabled Bit 1: SIP server used with IP-Fax 0: Disabled, 1: Enabled Bits 2 to 7: Not used 680100 to 68010F(H) - G4 Parameter Switches – Not used 680110 to 68012F(H) - G4 Internal Switches –...
  • Page 994 Service RAM Addresses 680384(H) – Hour 680385(H) – Minute 680386(H) – Second 680387(H) - 00: Monday, 01: Tuesday, 02: Wednesday, /// , 06: Sunday 680394(H) - Optional equipment (Read only – Do not change the settings) Bit 0: Page Memory 0: Not installed, 1: Installed Bit 1: SAF Memory 0: Not installed, 1: Installed...
  • Page 995 Service RAM Addresses 680497(H) - Beeper volume 00 - 07(H) 6804A8(H) - Machine code (Check ram 4) 688E8E to 68918D(H) - SIP server address (Read only) 688E8E(H) - Proxy server - Main (Max. 128 characters - ASCII) 688F0E(H) - Proxy server - Sub (Max. 128 characters - ASCII) 688F8E(H) - Redirect server - Main (Max.
  • Page 996 Service RAM Addresses 69ECC3(H) Dial tone reset time (low) (x 20 ms) 69ECC4(H) Dial tone reset time (high) 69ECC5(H) Dial tone continuous tone time (x 20 ms) 69ECC6(H) Dial tone permissible drop time (x 20 ms) 69ECC7(H) Wait interval (low) (x 20 ms) 69ECC8(H) Wait interval (high)

  • Page 997: Details

    Overview 5. DETAILS 5.1 OVERVIEW The basic fax unit consists of two PCBs: an FCU and an MBU. The FCU controls all the fax communications and fax features, in cooperation with the controller board. The MBU contains the ROM and SRAM. Also, the FCU has an NCU circuit.

  • Page 998: Boards

    Boards 5.2 BOARDS 5.2.1 FCU The FCU (Facsimile Control Unit) controls fax communications, the video interface to the base copier’s engine, and all the fax options. FACE3 (Fax Application Control Engine) Data compression and reconstruction (DCR) DMA control Clock generation DRAM backup control Modem (FAME) V.34, V33, V17, V.29, V.27ter, V.21, and V.8...

  • Page 999: Mbu

    Boards Memory Back-up A Rechargeable battery backs up the SAF memory (DRAM) for 1 hour. 5.2.2 MBU On this board, the flash ROM contains the FCU firmware, and the SRAM contains the system data and user parameters. Even if the FCU is changed, the system data and user parameters are kept on the MBU board.

  • Page 1000: Sg3 Board

    Boards 5.2.3 SG3 BOARD The SG3 board allows up to three simultaneous communications when used in combination with the FCU and optional G3 boards. The NCU is on the same board as the common SG-3 board. This makes the total board structure smaller. But, the specifications of the SG3 board do not change.
  • Page 1001 Boards AFE (Analog Front End) Analog processing CODEC (COder-DECoder) A/D & D/A conversions for modem Generates +3.3 V from the +5V from the FCU D346...

  • Page 1002: Video Data Path

    Video Data Path 5.3 VIDEO DATA PATH 5.3.1 TRANSMISSION Memory Transmission and Parallel Memory Transmission The base copier's scanner scans the original at the selected resolution in inch format. The IPU processes the data and transfers it to the FCU. When scanning a fax original, the IPU uses the MTF, independent dot erase and thresholding parameter settings programmed in the fax unit’s scanner bit switches, not the copier's SP modes.

  • Page 1003: Immediate Transmission

    Video Data Path line. Immediate Transmission The base copier's scanner scans the original at the resolution agreed with the receiving terminal. The IPU video processes the data and transfers it to the FCU. When scanning a fax original, the IPU uses the MTF, independent dot erase and thresholding parameter settings programmed in the fax unit’s scanner bit switches, not the copier's SP modes.

  • Page 1004: Reception

    Video Data Path 5.3.2 RECEPTION First, the FCU stores the incoming data from either an analog line to the SAF memory. (The data goes to the FACE3 at the same time, and is checked for error lines/frames.) The FCU then decompresses the data and transfers it to page memory. If image rotation will be done, the image is rotated in the page memory.

  • Page 1005: Fax Communication Features

    Fax Communication Features 5.4 FAX COMMUNICATION FEATURES 5.4.1 MULTI-PORT When the optional extra G3 Interface Unit is installed, communication can take place at the same time through the two or three lines at once. Available protocol Option Available Line Type Combinations Standard only PSTN...

  • Page 1006: Internet Mail Communication

    Fax Communication Features compresses the data in MMR (by software) to store it in the HDD. If image rotation will be done, the image is rotated in the page memory before compression. For transmission, the stored image data is transferred to the FCU. The FCU decompresses the image data, then recompresses and/or reduces the data if necessary for transmission.

  • Page 1007: Data Formats

    Message Body files are attached to e-mail messages) Direct SMTP Transmission Internet Fax documents can be sent directly to their destinations without going through the SMTP server. (Internet Faxes normally transmit via the SMTP server.) For example: e-mail address: gts@ricoh.co.jp D346...

  • Page 1008: Selectable Options

    Fax Communication Features SMTP server address: gts.abcd.com In this case this feature destination e-mail address (gts@ricoh.co.jp) is read as the SMTP server address "gts.abcd.com" and the transmissions bypass the SMTP server. Selectable Options These options are available for selection: With the default settings, the scan resolution can be either standard or detail. Inch-mm conversion before TX depends on IFAX SW01 Bit 7.
  • Page 1009 In order to limit access to mail delivery with IFAX, the addresses of senders must be limited using the Access Limit Entry. Only one entry can be registered. Access Limit Entry For example, to limit access to @IFAX.ricoh.co.jp: gts@IFAX.ricoh.co.jp Matches and is delivered.

  • Page 1010: Handling Mail Reception Errors

    Fax Communication Features Handling Mail Reception Errors Abnormal files When an error of this type occurs, the machine stops receiving and commands the server to erase the message. Then the machine prints an error report and sends information about the error by e-mail to the sender address (specified in the “From” or “Reply-to” field of the message).
  • Page 1011 Fax Communication Features Transfer Request: Request By Mail For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – Transfer Request The fields of the e-mail and their contents are as follows: Field Content From E-mail address of the requesting terminal...
  • Page 1012 Fax Communication Features Entry 1. “CSI” (“RTI”) 2. “RTI” CSI not registered No Subject File No. 3. “CSI” RTI not registered Entry CSI, RTI not 4. None registered 1. “CSI” (“RTI”) Normal: Return Receipt (dispatched). You can select 2. “RTI” CSI not registered Confirmation “displayed”...
  • Page 1013 Fax Communication Features Subjects Displayed on the PC E-mail Messages After entering the subject, you can enter a message with: Sub TX Mode> E-mail Options An e-mail message (up to 5 lines) can be pre-registered with: User Tools> System Settings> File Transfer> Program/Change/Delete E-mail Message Limitations on Entries Item Maximum...

  • Page 1014: Handling Reports

    Fax Communication Features The other party’s machine must support MDN (Message Disposition Notification). - Setting up the Receiving Party - The receiving party will respond to the confirmation request if: The “Disposition Notification To” field is in the received mail header (automatically inserted in the 4th line in the upper table on the previous page, if MDN is enabled), and Sending the disposition notification must be enabled (User Parameter Setting SW21 (15 [H]) Bit 1 for this model).
  • Page 1015 Fax Communication Features only. The results of the communications to the first 4 destinations are not shown. Exceptions: If one of the communications had an error, the Result column will indicate E, even if subsequent communications were OK. If two of the communications had an error, the Journal will indicate the destination for the first error only.

  • Page 1016: Ip-Fax

    IP-Fax 5.5 IP-FAX 5.5.1 WHAT IS IP-FAX? For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – IP-FAX T.38 Packet Format TCP is selected by default for this machine, but you can change this to UDP with IPFAX SW 00 Bit 1.

  • Page 1017: Specifications

    General Specifications 6. SPECIFICATIONS 6.1 GENERAL SPECIFICATIONS 6.1.1 FCU Type: Desktop type transceiver PSTN (max. 3ch.) Circuit: Connection: Direct couple Book (Face down) Maximum Length: 432 mm [17 ins] Maximum Width: 297 mm [11.7 ins] ARDF (Face up) (Single-sided document) Original Size: Length: 128 - 1200 mm [5.0 - 47.2 ins] Width: 105 - 297 mm [4.1 - 11.7 inch]...

  • Page 1018: Capabilities Of Programmable Items

    General Specifications G3: 3 s at 28800 bps; Measured with G3 ECM using memory for Transmission Time: an ITU-T #1 test document (Slerexe letter) at standard resolution Data Compression: MH, MR, MMR, JBIG Protocol: Group 3 with ECM V.34, V.33, V.17 (TCM), V.29 (QAM), Modulation: V.27ter (PHM), V.8, V.21 (FM) G3: 33600/31200/28800/26400/24000/21600/...
  • Page 1019 General Specifications Programs Auto Document Communication records for Journal stored in the memory Specific Senders The following table shows how the capabilities of the document memory will change after the Expansion Memory are installed. Without the With the Expansion Expansion Memory Memory Memory Transmission file...

  • Page 1020: Ifax Specifications

    IFAX Specifications 6.2 IFAX SPECIFICATIONS Local area network Ethernet 100base-Tx/10base-T Connectivity: IEEE1394 (IP over 1394) IEEE802.11b (wireless LAN) Main scan: 400 dpi, 200 dpi Sub scan: 400 dpi, 200 dpi, 100 dpi Resolution: To use 400 dpi, IFAX SW01 Bit 4 must be set to “1”. 1 s (through a LAN to the server) Condition: ITU-T #1 test document (Selerexe Letter) MTF correction: OFF...
  • Page 1021 IFAX Specifications SMTP-AUTH Authentication POP before SMTP Method: A-POP Remark: The machine must be set up as an e-mail client before installation. Any client PCs connected to the machine through a LAN must also be e-mail clients, or some features will not work (e.g. Autorouting). D346...

  • Page 1022: Ip-Fax Specifications

    IP-FAX Specifications 6.3 IP-FAX SPECIFICATIONS Local Area Network Ethernet/10base-T, 100base-TX Network: IEEE1394 (IP over 1394) IEEE802.11b (wireless LAN) 8 x 3.85 lines/mm, 200x100dpi (standard character), 8 x 7.7lines/mm, 200x200dpi (detail character), 8 x 15.4lines/mm (fine character: optional expansion memory Scan line density: required), 16 x 15.4lines/mm, 400x400dpi (super fine character: optional expansion memory required)

  • Page 1023: Fax Unit Configuration

    Fax Unit Configuration 6.4 FAX UNIT CONFIGURATION Component Code Remarks D346 Included with fax unit Speaker Expansion Memory G578 Optional CCU I/F Board D346 Optional SG3 Board SG3 Board D346 Optional Handset Type 1018 B433 NA only. Also used with Ap-C1 D346...
  • Page 1025 PAPER FEED UNIT PB3040 D351...
  • Page 1027 PAPER FEED UNIT PB3040 (D351) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 REAR COVER ....................1 1.2 MOTORS AND CLUTCHES ................. 2 1.2.1 LIFT MOTORS..................2 1.2.2 UPPER AND LOWER PAPER FEED CLUTCHES ......2 1.2.3 PAPER FEED MOTOR ................ 3 1.3 MAIN BOARD ....................
  • Page 1029 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 1031: Replacement And Adjustment

    Rear Cover 1. REPLACEMENT AND ADJUSTMENT 1.1 REAR COVER Securing brackets [A] ( x 1 each) Rear cover [B] ( x 2) D351...

  • Page 1032: Motors And Clutches

    Motors and Clutches 1.2 MOTORS AND CLUTCHES 1.2.1 LIFT MOTORS Rear cover ( "Rear Cover") Lift motors [A][B] ( x 2, x 1 each) 1.2.2 UPPER AND LOWER PAPER FEED CLUTCHES Rear cover ( "Rear Cover") Upper paper feed gear unit [A] ( x 3, x 1) Upper paper feed clutch bracket [B] (...

  • Page 1033: Paper Feed Motor

    Motors and Clutches Lower paper feed clutch bracket [D] ( x 1, bushing x 1, x 2) Lower paper feed clutch [E] ( x 1) 1.2.3 PAPER FEED MOTOR Rear cover ( "Rear Cover") Paper feed motor [A] ( x 1, x 2) When installing the paper feed motor, make sure that the gear of the paper feed motor holds the timing belt [B].

  • Page 1034: Main Board

    Main Board 1.3 MAIN BOARD Rear cover ( "Rear Cover") Main board [A] (All x 2, snap pin x 2) D351...

  • Page 1035: Lift, Paper End, And Relay Sensors

    Lift, Paper End, and Relay Sensors 1.4 LIFT, PAPER END, AND RELAY SENSORS Paper feed unit ( "Paper Feed Unit") Vertical transport sensor bracket [A] ( x 1) Vertical transport sensor [B] ( x 1) Paper feed sensor bracket [C] ( x 1) Paper feed sensor [D] ( x 1)

  • Page 1036: Paper Feed Unit

    Paper Feed Unit 1.5 PAPER FEED UNIT Right cover [A] ( x 2) Vertical transport guide [B] of the paper feed unit Pull the tray 3 (or 4). Paper guide [C] Paper feed unit [D] ( x 2, x 1, x 2) When replacing the paper feed unit of tray 4, do the same.

  • Page 1037: Pick-Up, Paper Feed And Separation Rollers

    Pick-up, Paper Feed and Separation Rollers 1.6 PICK-UP, PAPER FEED AND SEPARATION ROLLERS Paper feed unit ( "Paper Feed Unit) Roller holder [A] ( x 1) Pick-up roller [B] Paper feed roller [C] Separation roller [D] ( x 1) D351...

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