THOMSON Sky+HD DSI8215 User Manual
  1. Manuals
  2. Brands
  3. THOMSON Manuals
  4. Set-top boxes
  5. Sky+HD DSI8215
  6. User manual
THOMSON Sky+HD DSI8215 User Manual

THOMSON Sky+HD DSI8215 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Welcome to the world of Sky + HD
This is your essential guide to using
your Sky + HD box
What do you want to do?
Learn about HD
Get started
See what's on
Use your Planner
Record programmes
Pause and rewind live TV
Play recordings
Enjoy the freedom of Anytime TV
Order Box Office programmes
Have more control over kids' viewing
Choose your favourite channels
Troubleshooting
page 6
page 10
page 16
page 24
page 31
page 39
page 41
page 47
page 52
page 55
page 60
page 79

Advertisement

Table of Contents
loading

Related Manuals for THOMSON Sky+HD DSI8215

Summary of Contents for THOMSON Sky+HD DSI8215

  • Page 1 Welcome to the world of Sky + HD What do you want to do? This is your essential guide to using your Sky + HD box Learn about HD page 6 Get started page 10 See what’s on page 16 Use your Planner page 24 Record programmes...

  • Page 2: Table Of Contents

    Full contents Using your Planner Managing your Planner Back to basics Setting a series link in your Planner Your Sky + HD remote control Setting reminders for programmes Your Sky + HD box Recording with Sky + About your Sky + HD box What are HD and Sky + HD? Recording without interrupting what you’re watching What you need to enjoy Sky + HD...
  • Page 3 Going interactive Saving bookmarks Managing and deleting bookmarks More options Skipping to bookmarks Starting playback from a bookmark Using digital text Using teletext Copying programmes to video/DVD Adding channels that aren’t listed in Sky Guide Enjoying Anytime TV Watching your added channels Changing the picture settings Seeing what’s on offer with Anytime TV Remote control setup...

  • Page 4: Back To Basics

    Back to basics The Sky installer should have shown you the basics of how to use your Sky equipment. Here’s a reminder of what you need to enjoy the channels and features on offer. turns your Sky + HD box (or TV) on and off Your Sky + HD remote control gives options including subtitles, favourite sets your remote to control your Sky + HD box...

  • Page 5: Your Sky + Hd Box

    Your Sky + HD box* back up • jumps back to last page or to previous level in Sky Guide screens tv guide • shows TV listings • turns the box on or off • reveals more about a programme arrows •...

  • Page 6: About Your Sky + Hd Box

    About your Sky + HD box With your Sky + HD box, a compatible HD ready TV and the relevant subscriptions you can enjoy fantastic Sky entertainment in glorious high definition. your Sky + HD Your Sky + HD box gets HD information from the satellite through the minidish, box decodes HD information from it then decodes the information and sends it to your TV.

  • Page 7: What You Need To Enjoy Sky + Hd

    What you need to enjoy Sky + HD To enjoy all the benefits of Sky + HD you need a compatible HD ready TV, a Sky + HD box and subscriptions to Sky TV with the HD Pack. Your Sky + HD box is designed to work with TVs that carry the HD ready logo. You can use a TV without the HD ready logo as long as it has these technical features: •...

  • Page 8: All The Features Of Sky + And More

    All the Sky + features and more With your Sky + HD box and the relevant Sky subscriptions, you can enjoy all the features and benefits of Sky + . The Sky + HD box is a digital receiver and recorder in one, making it easy to record and store a collection of your favourite programmes to watch whenever you want.

  • Page 9: Your Sky + Hd Remote Control And Your Tv

    Your Sky + HD remote control and your TV Your Sky + HD remote control can work with both your Sky + HD box and your TV. Press tv on the remote control to switch control from the Sky + HD box to the TV. Press Sky to go back to controlling the Sky + HD box.

  • Page 10: Getting Started

    Getting started Turning your Sky + HD box on and off Press the Sky button on your Sky + HD remote control to turn the box on, and Sky turns the box on wait for a few moments for it to start up. To turn your Sky + HD box off, press the standby button on your remote control.

  • Page 11: Changing Channels

    Changing channels To go through the channels one at a time, press the channel +/- button on your remote control and wait for the channel to change. If you know a channel’s number you can enter it on the remote to jump change channels straight to that channel.

  • Page 12: About The Now, Next & Later Banner

    About the Now, Next & Later banner The Now, Next & Later banner is your ultimate on-screen helper - it lets you see what’s on now and later, change channels, set reminders, record programmes if you have a Sky + subscription, and see which programmes you are recording right now, all without interrupting what you’re watching.

  • Page 13: You're In Control With Sky Guide

    You’re in control with Sky Guide You control what you watch on your Sky + HD box by browsing the on-screen Sky Guide using your remote control. Pressing tv guide on your remote control displays the following TV Guide screen: information area top menu mini TV...

  • Page 14: Overview Of Sky Guide Options

    Overview of Sky Guide options The top menu allows you to pick an option from any Sky Guide screen by scrolling left/right to highlight your choice, and then pressing select. top menu Symbol / Option How to get there Description TV GUIDE see what’s on for the next 7 days on all channels including HD + green...

  • Page 15: Showing Your Sky Guide Pages In Full-Screen Mode

    Showing your Sky Guide pages in full-screen mode Turning the mini TV off gives you a full screen of listings and plays the audio of what you are watching. To see your Sky Guide screens in full-screen mode: Press services (for Options), press down then select the Customise tab. Under Mini TV Mode, press left/right to choose OFF.

  • Page 16: Seeing What's On

    Seeing what’s on Quick glance at what’s on with Now, Next & Later With Sky you don’t have to change channels to see what else is on. When you’re watching a programme, press select or the up/down arrow. The on-screen Now, Next & Later banner appears. •...

  • Page 17: Complete Overview Of What's On With Tv Guide

    Complete overview of what’s on with TV Guide To see the entire list of channels and programmes for the next seven days, use the TV Guide pages: Press tv guide information area Use left/right to highlight programmes and see what’s on at different times To watch a programme, Sort the channel list by...

  • Page 18: Finding A Specific Channel In Tv Guide

    Finding a specific channel in TV Guide TV Guide lists channels by channel number. • If you know the number of the channel, you can enter it using the number buttons. Go down a page at a time by pressing ch-. •...

  • Page 19: Seeing What's On The Hd Channels

    Seeing what’s on the HD channels To see listings for HD channels only, go to TV Guide and select the HD tab. In Now, Next & Later and general listings, you can spot HD channels easily as they have the letters HD after the channel name, for example, Sky One HD. Identifying HD programmes A programme broadcast in high definition will have the letters HD in its programme information bar:...

  • Page 20: Finding A Specific Programme

    Finding a specific programme You can search for a specific programme, or type of programme, showing in the next 7 days or stored in your Planner or Anytime, using the Search option. See also Jumping to a programme in the Planner’s A-Z list, page 25. To start, press tv guide then the blue button (Search).

  • Page 21: Going Back To The Channel You Last Viewed

    Going back to the channel you last viewed When you’re watching TV and decide to go back to the channel you were watching before, just press the blue button. The banner appears, showing the last channel you viewed. Press select to tune to that channel. The blue button can also be used to view your favourite channels.

  • Page 22: Codes Used In The Programme Information Banner

    Codes used in the programme information banner Rating codes Content codes You can hear this programme in Dolby ® Digital 5.1 audio if your TV/sound system Universal, suitable for all audiences including Sex or nudity. is compatible. See Switching on Dolby ®...

  • Page 23: Finding And Listening To Radio Channels

    Finding and listening to radio channels You can tune to radio channels in the same way as TV channels: Use the up/down arrow to browse through the channels shown in the Now, Next & Later banner. Radio channels appear with a speaker symbol next to them.

  • Page 24: Using Your Planner

    Using your Planner Your Planner gives a clear overview of what you’ve chosen as recordings and reminders, as well as the status of each programme. When it comes to playing back your recordings, this is your starting point. To get to your Planner, press tv guide then the green button (Planner). Press select to see all the programmes in your Planner or see Managing your Planner (page 25) for details on the other tab options.

  • Page 25: Managing Your Planner

    Managing your Planner Middle menu Use the Planner tab options to filter the programmes and get a better overview; shows everything in your Planner in date order. shows an A-Z list and lets you search by programme name. Viewed shows recorded programmes that have been watched, even in part. Recorded shows recorded programmes that haven’t been watched yet.
  • Page 26 Colour options The colour options at the bottom of the screen depend on the status of the highlighted programme. Press the corresponding colour button on your remote to control your stored programmes as follows; red (Anytime) Jumps to the Anytime TV listings (see page 47). green (Series Link) Links programmes that are part of the same series.
  • Page 27 Recording status Your Planner shows you the status of your recordings; Recording The programme is being recorded at the moment. Recorded The programme was successfully recorded. To see why all or part of the recording failed, press i. Part recorded/Failed Future date/time The programme will record at the displayed time/date.

  • Page 28: Setting A Series Link In Your Planner

    Setting a series link in your Planner When you set a reminder or a recording for a programme that belongs to a series, you can choose either just that episode or the remainder of the series (where series link is available). Once a programme is in your Planner, you can choose the series link option here, too, so you can automatically record or get reminders for the entire series.
  • Page 29 Managing series within your Planner If you’ve recorded multiple episodes of a particular series, then the episodes will appear under the Series Stack symbol. Highlight the series stack to see how many episodes are contained within the series stack and how many have been viewed. If an episode within a series stack is currently recording, Recording is shown in the status column and the symbol appears next to the series stack.

  • Page 30: Setting Reminders For Programmes

    Setting reminders for programmes If you don’t want to miss a TV programme, Sky Guide can remind you when it’s about to start. When you see a future listed TV programme you want to watch, simply highlight it and press select. When you press select, Sky + checks to see if the programme belongs to a series.

  • Page 31: Recording With Sky

    Recording with Sky + With the Sky + service you can record up to two programmes at the same time on your Sky + HD box. All Sky + features are available on your Sky + HD box with the relevant subscriptions. Recording without interrupting what you’re watching To record...

  • Page 32: Recording From Sky Guide Listings

    Recording from Sky Guide listings If you see something you want to record in TV Guide, Anytime TV or Box Office listings, highlight it and press record. When you press record, Sky + checks to see if the programme is part of a series and, if so, gives you the choice of recording this episode only or the remainder of the series.

  • Page 33: When Recordings Clash

    When recordings clash Remember Sky + can only record two programmes at the same time. If you try to select a programme for recording and it clashes with others in your Planner, you have to choose which recordings to keep. When three or more recordings are set, the Clash page appears, highlighting the programme you’ve just selected for recording.

  • Page 34: Avoiding Recordings Being Deleted

    Avoiding recordings being deleted It takes just the press of a button to delete a programme from your Planner. To avoid unplanned deletions, use the Keep option. To protect a programme, go to your Planner. SHORTCUT green Highlight the programme and press the blue button (Keep). The programme is now marked for Keep, shown by the symbol: Sky Guide now won’t delete the recording without asking you if you’re sure.

  • Page 35: Cancelling Current And Future Recordings

    Cancelling current and future recordings To cancel a current or future recording..without interrupting what you’re watching: browse to the programme in the Now, Next & Later banner and press record. The symbol disappears..straight from your Planner, highlight it and either press record to just get a reminder instead OR use the yellow button (Delete) to delete the entry completely.

  • Page 36: Keeping An Eye On Available Disk Space

    Keeping an eye on available disk space Remember that because your Sky + HD box records onto its hard disk there is a fixed amount of storage space for recordings. total disk space available To see how much space each programme is using, highlight a programme in your Planner and check the yellow part of the indicator bar.

  • Page 37: Recording Radio Channels

    Recording radio channels You can record radio channels as follows: Find the radio channel you want by following the steps on page 23. Highlight the channel and press record. The Manual Record screen appears. If you need to, change the Channel Number/Name with the left/right arrow or by keying in the number.

  • Page 38: Adding Extra Time To The Start And End Of Recordings

    Adding extra time to the start and end of recordings Your Sky + HD box automatically tries to find the best recording slot for your recorded programmes, and aims to capture the entire programme even if it overruns. You can change the automatic setting and choose to add extra minutes either side of the scheduled recording, as follows: Press services (for Options), press down then select the Sky + Setup tab.

  • Page 39: Pausing And Rewinding Live Tv

    Pausing and rewinding live TV With the Sky + service, you can pause and rewind live TV. This is handy if you’re interrupted during a programme or missed the beginning. LIVE PAUSE press pause to pause live TV To pause the programme you’re watching, press pause on your remote control.

  • Page 40: Saving After Pausing Or Rewinding Live Tv

    Saving after pausing or rewinding live TV After pausing or rewinding live TV, if you haven’t got time now to watch what you’ve missed you can save the programme to your Planner, as follows: After rewinding or pausing live TV, press record or select. The Now, Next &...

  • Page 41: Playing Back Recordings

    Playing back recordings When it comes to watching what you’ve recorded, you have several options. To watch a rated programme before its normal watershed time, you programme rating when PIN is needed before 9pm need to enter your PIN. The times are shown here on the right. before 8pm For details on using your PIN and parental control settings, see before 8pm...

  • Page 42: Picking Up From Where You Left The Last Recording

    Picking up from where you left the last recording If you hadn’t finished watching the last recording you played it, simply press play to return to where you left off. to play the last recording Your Planner appears with the relevant programme highlighted, as long as you watched, just press play, then play again the recording still exists and wasn’t played back to the end last time.

  • Page 43: Fast Forwarding And Rewinding

    Fast forwarding and rewinding Rewind symbol Fast Forward symbol Press fast forward or rewind to move to a different place in the recorded programme. The fast forward/rewind symbol appears, showing the elapsed time and the speed. You can increase the speed by pressing fast forward or rewind repeatedly. There are four speed settings to choose from: x2, x6, x12, x30.

  • Page 44: Using Bookmarks For Favourite Parts Of A Programme

    Using bookmarks for favourite parts of a programme With bookmarks, you can easily go back to certain points in a recording. Saving bookmarks When you’re watching a recorded programme and you see something you want to bookmark, press pause and then the red button. The Bookmarked symbol appears in the corner of the screen.

  • Page 45: Skipping To Bookmarks

    Skipping to bookmarks To go to the next bookmark while you’re playing back a recording, press and hold rewind or fast forward until the screen skips to the next bookmark. Skip Back symbol Skip Forward symbol The Skip Forward/Back symbol appears in the corner of the screen. press and hold down fast forward or rewind to skip to the next bookmark Starting playback from a bookmark...

  • Page 46: Copying Programmes To Video/Dvd

    Copying programmes to video/DVD To free up space on the hard disk or in your Planner, you can copy programmes onto video or DVD. While copying, you can watch the recording being copied but you can’t watch any other programme. HD programmes are copied in standard definition quality.

  • Page 47: Enjoying Anytime Tv

    Enjoying Anytime TV Anytime TV offers a range of programmes for you to watch outside the regular schedule. Choose what you want to watch from the Anytime TV listings at a time that suits you, and at no extra charge to your monthly subscription. You can view any programme offered with Anytime TV as long as you subscribe to the relevant channel.

  • Page 48: Viewing A Programme From The Anytime Tv Listings

    Viewing a programme from the Anytime TV listings Start playing a programme as follows: From the Anytime listings, highlight the programme you want to watch and press select or play. The Playback screen appears. Enter your PIN if you’re asked to do so. Use the left/right arrow to choose a different point of the programme to start from: Start - plays the programme from the beginning.

  • Page 49: Recording Anytime Tv Programmes

    Recording Anytime TV programmes You can record Anytime TV programmes to your Sky + Planner for you to watch when and as often as you like, even after they have been removed from the Anytime TV listings. When you see something you want to record from the Anytime TV listings, simply highlight the programme and press record.

  • Page 50: Restricting Anytime Tv Viewing

    Restricting Anytime TV viewing All your parental control settings apply to Anytime TV programmes, with the exception of Channel Restrictions. For details on using your PIN and parental control settings, see Having more control over kids’ viewing (page 55). To watch a rated programme before its normal watershed time, you need to enter your PIN.

  • Page 51: Opting Out Of Anytime Tv

    Opting out of Anytime TV Anytime TV won’t cost you anything extra, however, you can turn off the service if you want to, as follows: Press services (for Options), press down then select the Customise tab. Highlight Enable Anytime and use the left/right arrow to choose OFF. Press green (Save Settings) when you’re done.

  • Page 52: Enjoying Box Office Entertainment

    Enjoying Box Office entertainment The Box Office option is home to the newest and most exciting pay-per-view movies, sport and other events, such as concerts and boxing matches. You’re only charged for the programme or event when you start watching it. press box office then You can go straight to your Sky Box Office HD movies from the HD listings select to buy movies...

  • Page 53: Choosing A Start Time That Suits You

    Choosing a start time that suits you In the Box Office pages you’ll see the Series Stack symbol . This means the programme is being shown at different times. Highlight the programme and press select to see the Showings page. From here you can choose your preferred time slot.

  • Page 54: Paying For Box Office Programmes

    Paying for Box Office programmes Charges for Box Office programmes booked via your remote control appear on your account at the next available payment date. If you don’t watch any part of the programme, you won’t be charged for it and it will be deleted as described on page 53.

  • Page 55: Having More Control Over Kids' Viewing

    Having more control over kids’ viewing Because of the range of channels on offer, there may be a few you’d rather your kids didn’t watch. With a PIN and the right settings, you can avoid many unsuitable channels being shown without your permission. For more control over who watches what, start by pressing services, scroll left to Parental Control and press select.

  • Page 56: Hiding Adult Channels

    Hiding adult channels You can hide all channels classed as ‘adult’ from all channel listings; Go to Parental Control > Adult Channels. Highlight Remove Adult Channels and use the right arrow to choose ON. Press green (Save Settings) when you’re done. If you want to be able to see the adult channels again, just choose OFF in the Adult Channel screen.

  • Page 57: Restricting Specific Channels

    Restricting specific channels If there is just one or a few specific channels you would prefer members of the family not to watch, you can lock them one-by-one, as follows: Go to Parental Control > Channel. This page lists all the channels by channel number. To find the channel, key in the channel number if you know it, or use ch- or ch+ to go one page up or down.

  • Page 58: Pin-Protecting Kept Programmes

    PIN-protecting kept programmes In your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally (see page 34). You can take this further and have Sky Guide ask for the PIN before a kept recording can be deleted. Set this up as follows: Go to Parental Control >...

  • Page 59: Entering A Pin For Pre-Watershed Playback

    Entering a PIN for pre-watershed playback You need to enter your PIN to watch a rated programme before its normal watershed time (including Anytime TV programmes). The times are shown here. programme rating when PIN is needed before 9pm before 8pm before 8pm if a PIN has been set up for this rating if a PIN has been set up for this rating...

  • Page 60: Choosing Your Favourite Channels

    Choosing your favourite channels Once you get to know what channels you watch most often, you can set them up as your favourites so you can find them more easily. To store your favourites: Press services (for Options), press down then select the Favourites tab. A list of available channels appears.

  • Page 61: Watching Tv With Subtitles Or Audio

    Watching TV with subtitles or audio description To show subtitles or play an audio description over the current channel: Press help on your Sky remote control when you’re watching TV. If the Subtitles or Audio Description option is available, use the left/right arrow to choose ON then press select.

  • Page 62: Finding Subtitled Or Audio Described Programmes

    Finding subtitled or audio described programmes Sky Guide can bring your attention to programmes that have subtitles or an audio description. To set this up, follow these steps: Press services (for Options), press down then select the Subtitles tab Highlight Highlighted Programmes and use the left/right arrow to choose Audio Description or Subtitles.

  • Page 63: Going Interactive

    Going interactive The interactive screens are for your entertainment and information. To access services including Sky Customer Service, shopping, email and games, press the interactive button on your remote control then press select. press interactive for the When you’re watching TV, look out for a colour symbol on-screen telling you interactive menu there’s an interactive service available.

  • Page 64: More Options

    More options Using digital text To use digital text services, press text on your remote control while you’re watching a channel. If the channel you’re watching doesn’t have digital text, you see a message telling you how to use teletext instead. press Sky then text for digital text services From the digital text service, press Sky at any point to go back to what you...

  • Page 65: Adding Channels That Aren't Listed In Sky Guide

    Adding channels that aren’t listed in Sky Guide Some channels can be received by your Sky + HD box but don’t appear in Sky Guide listings. Your Sky + HD box is designed to receive digital television signals transmitted at 28.2 or 28.5 degrees East, either unencrypted or encrypted using BSkyB’s encryption system.

  • Page 66: Changing The Picture Settings

    Changing the picture settings When your Sky + HD box was installed, your engineer should have set the picture settings at the right level to suit your equipment, so we recommend you don’t adjust them here unless you find it absolutely necessary. Sky’s HD service uses two HD picture formats.

  • Page 67: Remote Control Setup

    0250 Hitachi 0145 Telefunken 0757 Turn your TV back on and press the tv guide button on your remote 0384 Thomson 0771 control. The TV Guide screen appears, meaning the remote control settings 0053 Thorn 0772 have been reset. Loewe...
  • Page 68 If the setup didn’t work If you followed the setup carefully but can’t see TV Guide at the end of it, follow these simple steps: Check and make a note of which TV channel you use for watching Sky digital TV. Press tv on your remote control.

  • Page 69: Replacing The Batteries

    Replacing the batteries Your remote control runs on AA batteries (MN1500, LR6 or UM-3). When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner. Take the empty batteries out straight away and replace both batteries at the same time.

  • Page 70: Your Sky + Hd Box Connections

    Your Sky + HD box connections Follow these diagrams for an overview of the essential connections Basic setup 1 of your Sky + H D box. The back of your Sky + HD box may vary from the illustrations shown here. HD READY TV Basic setup 1 Does your compatible HD ready TV have an...

  • Page 71: Connecting Other Devices

    Basic setup 3 Basic setup 3 This setup only applies if your Sky + HD box has the three analogue video component ports, Pr, Pb and Y. HD READY TV To truly enjoy the Sky +H D service, we recommend you use the lead with an HD ready TV.
  • Page 72 To connect your box to an audio system, you can use EITHER an optical digital-audio cable, OR an audio (L/R) cable, as shown here. To make the most of listening to programmes through your audio ® system, see Switching on Dolby Digital audio (page 73).

  • Page 73: Switching On Dolby ® Digital Audio

    ® Switching on Dolby Digital audio With the digital-audio output you can connect your Sky + HD box to a compatible home cinema system and listen to programmes broadcast in Dolby ® Digital audio. For this you need an optical cable (not supplied) and you have to change the default settings on your Sky + HD box, as follows: Press services, scroll right to Settings and press select.

  • Page 74: Connecting To The Telephone Line

    Connecting to the telephone line The telephone lead is intended for connection to standard analogue UK telephone lines. This lead and your Sky + HD box have been specifically designed for this purpose. Do not attempt to connect the telephone lead to anything other than a standard UK telephone line.

  • Page 75: Green Stuff

    Green stuff At Sky we believe the world’s a great place, so we’re doing what we can to keep it that way. Saving energy ...with standby Switching your Sky +H D box to standby when it’s not in use can save up to 50% of the energy it uses.

  • Page 76: Recycling Packaging

    Recycling packaging Remember to recycle your packaging instead of throwing it out with your rubbish. At the end of its useful life, cardboard packaging can be recovered and recycled. Recycling responsibly will reduce the requirement for new raw materials and the amount of material that would otherwise end up in landfill.

  • Page 77: For Your Safety

    For your safety Using equipment safely Your Sky + HD box has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. You must have your Sky digital satellite system installed by a qualified satellite-TV installer. It is important that you read this booklet completely, especially the safety instructions below.

  • Page 78: Connecting To The Mains Supply

    Electrical information Mains plug and its fuse The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3A fuse. If you need to replace the fuse, use an ASTA- or BSI-approved BS 1362 fuse, rated at 3A and marked with either of these symbols.

  • Page 79: Troubleshooting

    Troubleshooting You can get help on using Sky digital from various places. Use this booklet as your full guide to using your Sky + HD box and getting the most out of its exclusive features. The troubleshooting • tips in the next pages may come in handy if you have any problems. If you have any problems with your Sky + HD box that aren’t covered in this guide or the other references, call Sky or your broadcaster.
  • Page 80 What’s wrong? Possible reason What to do now I can’t find my HD programmes Your HD channels are listed separately. Go to TV Guide and select HD. If you can’t see them here, you may not have the right subscriptions or equipment. To upgrade to Sky + HD, call us.
  • Page 81 What’s wrong? Possible reason What to do now Your Sky + HD box may be off or not My remote control isn’t working. Make sure you point your remote control directly at your Sky +H D box, and that nothing is between the two. The plugged into the mains.
  • Page 82 What’s wrong? Possible reason What to do now To get your Sky + HD box to record in the most efficient way, The start of a programme was You set up numerous back-to-back see Adding extra time to the start and end of recordings not recorded.
  • Page 83 What’s wrong? Possible reason What to do now My phone line is not connected B) There’s more than one phone line B) Reconnect your Sky box(es) to the correct phone line (...continued) in your home but you’ve connected (the one you have registered with us), then follow the one or more of your boxes to the ‘callback’...
  • Page 84 What’s wrong? Possible reason What to do now I can’t find a channel I have The channel name or number may have Check the TV Guide listings to search for the channel. watched before. changed. Alternatively, the channel may be listed under a different tab option, may no longer be broadcast, or may no longer be part of your subscription package.

  • Page 85: Display Messages

    Display messages Read these tips if you see a message on-screen and you don’t know what to do next. What to do now Message What does it mean? Insert or reinsert your viewing card in the direction of Insert your viewing card There’s no viewing card in the viewing card slot of your Sky + HD box.
  • Page 86 Message What does it mean? What to do now The Planner is full. You have already used the maximum Try to delete some programmes from the Planner. You must delete an entry before space in your Planner. Highlight a programme you want to delete from your another programme can be added Planner and press the yellow button (Delete).
  • Page 87 Message What does it mean? What to do now Your Sky + HD box couldn’t find a No signal found Check the settings you entered were right. signal after you asked it to find new channels. This programme is no longer You selected a programme that is no Select another programme.
  • Page 88 Message What does it mean? What to do now The batteries in this remote control are The batteries in the remote control Change the batteries in your remote control as soon as possible. See Replacing the batteries (page 69). low. Please replace within the next few need to be changed to avoid losing days (or you see a battery symbol in your remote control settings.

  • Page 89: Telephone Numbers

    Telephone numbers You can find Sky and other broadcasters’ phone numbers in your Sky Guide; Press services (for Options), press down then select the Telephone Numbers tab. This list includes specific numbers for Sky + and Sky + HD. When you call, please have your system information available as we will need this to deal with your problem.

  • Page 90: Specifications

    Specifications These specifications may change without notice. Sky may not be held responsible for discrepancies. General Operating voltage: 230V AC; 50Hz Power consumption: 55W (max.) / LNB switching +13/+18VDC 350mA MAX / 22kHz Weight: 4.5kg (packed) Dimensions (W x H x D): 399mm x 81mm x 295mm (inc.

  • Page 92: Index

    Index replacing 69 connecting beep audio system 72,73 gamepad 63 play if audio is available 62 DVD/video recorder 71 8PM symbol 56 games 63 bookmarks 44 phone line 74,82 getting started 10 your Sky + HD box 70 deleting 44 go back to previous channel 21 overview 44 content codes 22...
  • Page 93 restricting spending 57 services button 14,61 Part Recorded 26 sky button 10,75 mains supply 78 radio channels 23 pause button 4,39,43 standby button 10 mini TV 13,15 recording 37 pause symbol 43 stop button 43 more information rated programmes pausing tv guide button 14,17 on programmes 21 restricting 56...
  • Page 94 seeing what’s on 16 subscriptions 8 tv guide button 4,17 favourite channels 18 subtitles tv button 4,10,64 HD channels 19 code 22 Now, Next & Later banner 16 finding easily 62 TV Guide 18 for current channel only 61 unsuitable channels Series Link 28,29 show wherever available 61 hiding adult channels 56...

  • Page 95: Hd Jargon-Buster

    HD jargon-buster Digital Video Interface. Provides high-bandwidth digital connection between a video source and a TV. Audio is carried separately. A High Definition Multimedia Interface is like a high definition scart cable, a high-bandwidth digital connection for both video and audio. ensures the best video signal is sent from the source (HD signal) to the display (LCD, Plasma, DLP).
  • Page 96 © Copyright British Sky Broadcasting Limited 2009. Sky, Sky + , Sky + HD, Sky Box Office, Sky Guide, Anytime and Sky Anytime are trademarks of British Sky Broadcasting Ltd or British Sky Broadcasting Group plc. Sky + HD remote control – UK, Irish and Community registered design.

Table of Contents