Page 1 Maintenance and Service Guide Compaq Presario V5000 Notebook PC Document Part Number: 407511-001 January 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
Page 2 HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide Compaq Presario V5000 Notebook PC First Edition: January 2006 Document Part Number: 407511-001...
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Subcomponents.
Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 6 Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements Screw Listing D Display Component Recycling Index Maintenace and Service Guide...
Page 7: Product Description
Product Description The Compaq Presario V5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Turion™ 64 Mobile Technology processors, and extensive multimedia support. Compaq Presario V5000 Notebook PC Maintenance and Service Guide 1–1...
Page 8: Features
Product Description 1.1 Features ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■...
Page 9 Product Description ■ Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Support for ExpressCard slot ■ External 65-watt AC adapter with 3-wire power cord ■ 12- or 6-cell Li-Ion battery pack ■...
Page 10: Resetting The Computer
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information.) 2.
Page 11: Power Management
Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 12: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide...
Page 13: Front Components
Product Description Table 1-1 Front Components Item Component Function ■ On: Computer is turned on. Power light ■ Off: Computer is off or in hibernation. ■ Blinking: Computer is in standby. ■ On: A battery pack is charging or is close Battery light to full charge capacity.
Page 14 Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR.
Page 15: Rear Panel Components
Product Description The external components on the rear panel of the computer are shown below and described in Table 1-3. Rear Panel Components Table 1-3 Rear Panel Components Item Component Function Battery bay Holds a battery pack. Vent Provides airflow to cool internal components.
Page 16 Product Description The external components on the left side of the computer are shown below and described in Table 1-4. Left-Side Components Table 1-4 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the computer. ✎...
Page 17 Product Description Table 1-4 Left-Side Components (Continued) Item Component Function RJ-45 (network) jack Connects a network cable (not included). Expansion port 2 Connects the computer to an optional docking device. ✎ The computer has only one expansion port. The term expansion port 2 describes the type of expansion port.
Page 18 Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide...
Page 19 Product Description Table 1-5 Standard Keyboard Components Item Component Function F1 to F12 keys (12) Perform system and application tasks. When combined with Fn, function keys perform additional tasks as hotkeys. caps lock key Enables caps lock and turns on the caps lock light.
Page 20 Product Description The computer top components are shown below and described in Table 1-6. Top Components 1–14 Maintenance and Service Guide...
Page 21: Top Components
Product Description Table 1-6 Top Components Item Component Function caps lock light On: Caps lock is enabled. Wireless button Turns the wireless functionality on or off, but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up.
Page 22 Product Description The computer TouchPad components are shown below and described in Table 1-7. TouchPad Components 1–16 Maintenance and Service Guide...
Page 23: Touchpad Components
Product Description Table 1-7 TouchPad Components Item Component Function TouchPad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. TouchPad horizontal Scrolls left or right. scroll zone Left and right Function like the left and right buttons on...
Page 24: Bottom Components
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function Optical drive Supports an optical disc, such as a CD or DVD. Labels area Contains the serial number and other information labels.
Page 25 Product Description Table 1-8 Bottom Components (Continued) Item Component Function Vents (2) Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
Page 26: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 27: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 28: Accessing Computer Setup
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the computer. Press while the F10 = Based Setup message is displayed in the lower-left corner of the screen.
Page 29: Selecting From The File Menu
Troubleshooting 4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Table 2-1 File Menu...
Page 30: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. Password options ■ Enable/Disable required password on restart. DriveLock passwords Enable/disable DriveLock;...
Page 31: Selecting From The Tools Menu
Troubleshooting Selecting from the Tools Menu Table 2-3 Tools Menu Select To Do This HDD Self Test options Run a quick or comprehensive self-test on any hard drive in the system. Battery Information View information about any battery packs in the computer.
Page 32: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-4 Advanced Menu Select To Do This Language (or press f2) Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup Boot options sequence that can include most bootable devices and media in the system. ■...
Page 33: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 34 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 35 Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 36 Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 37 Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another computer, or replacing it. Replace Power on? power supply...
Page 38 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 39 Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check Power on? computer operation after each replacement: 1.
Page 40 Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey. or docking 2.7—No Video, device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 41 Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 42 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking computer into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
Page 43 Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 44 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 45 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace drive? Hard drive system board. Done accessible? Remove disc or diskette and Run FDISK.
Page 46 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
Page 47 Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 48 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 49 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Computer in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Go to Replace the following docking device “Flowchart components one at a time, as applicable.
Page 50 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 51 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart Reattach device.
Page 52 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
Page 53 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done Done...
Page 54 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload NIC/modem or modem Done drivers and configured connection reconfigure. in OS? working? Disconnect all Replace...
Page 55: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3–1...
Page 56: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 57 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Item Description Number Display assemblies (include display cable, wireless antenna transceivers, and antenna cables) 15.4-inch, WXGA with BrightView 407842-001 15.4-inch, WXGA antiglare 407840-001 ✎ Refer to Section 3.3, “Display Assembly Subcomponents,” display assembly internal component spare part number information.
Page 58 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 59 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Cable Kit, 407775-001 Includes: Bluetooth module cable USB/audio board cable Power connector cable Modem connector cable Bluetooth® module (includes Bluetooth 397922-001 module cable) Optical drives DVD±RW and CD-RW Double Layer Combo Drive 407855-001 with LightScribe...
Page 60 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
Page 61 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Bracket Kit 407821-001 Includes: Expansion port 2 bracket Memory shield System board For use with full-featured models 407832-001 For use with defeatured models 407833-001 Processors (include thermal paste) AMD Turion 64 ML-40 (2.2-GHz) 393579-001...
Page 62 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
Page 63 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Battery packs 12-cell, 8.8-Amp hour 407835-001 6-cell, 4.0-Amp hour 407834-001 Hard drives (include frame and connector) 5400 rpm, 80-GB 407852-001 4200-rpm, 120-GB 407853-001 4200-rpm, 100-GB 407851-001 4200-rpm, 80-GB 410054-001...
Page 64: Display Assembly Subcomponents
Illustrated Parts Catalog 3.3 Display Assembly Subcomponents 3–10 Maintenance and Service Guide...
Page 65 Illustrated Parts Catalog Table 3-2 Display Assembly Subcomponents Spare Part Number Information Item Description Display Plastics Kit 407793-001 Includes: ■ Display bezel ■ Display enclosure ■ Display hinge base covers (not illustrated) ■ Display hinge covers (not illustrated) Display Hinge Kit 407797-001 Includes: ■...
Page 66: Plastics Kit
Illustrated Parts Catalog 3.4 Plastics Kit Table 3-3 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 407779-001 Includes: ■ Memory/Mini PCI module compartment cover (includes 2 captive screws, secured by C-clips) ■ Hard drive cover (includes 2 captive screws, secured by C-clips) ■...
Page 67: Cable Kit
Illustrated Parts Catalog 3.5 Cable Kit Table 3-4 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 407775-001 Includes: ■ TouchPad cable ■ Bluetooth module cable ■ USB/audio board cable ■ Modem connector cable ■ Power connector cable Maintenance and Service Guide 3–13...
Page 68: Mass Storage Devices
Illustrated Parts Catalog 3.6 Mass Storage Devices 3–14 Maintenance and Service Guide...
Page 69 Illustrated Parts Catalog Table 3-5 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 5400 rpm, 80-GB 407852-001 4200-rpm, 120-GB 407853-001 4200-rpm, 100-GB 407851-001 4200-rpm, 80-GB 410054-001 4200-rpm, 60-GB 407850-001 4200-rpm, 40-GB 407849-001 Optical drives DVD±RW and CD-RW Double Layer Combo Drive...
Page 70: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 3.7 Miscellaneous (Not Illustrated) Table 3-6 Miscellaneous (Not Illustrated) Spare Part Information Spare Part Description Number All-in-one media cable 375759-001 Audio Y-cable 2 379452-001 Label Kit 407777-001 Power supply, 65 watt 403810-001 Power cords For use in: Canada, French Canada, and the United States 403811-001 Denmark...
Page 71 Illustrated Parts Catalog Table 3-6 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Description Number Rubber Pad Kit 407781-001 Screw Kit (includes the following screws; refer to 407783-001 Appendix C, “Screw Listing,” for more information on specifications and usage) ■...
Page 72: Sequential Part Number Listing
Illustrated Parts Catalog 3.8 Sequential Part Number Listing Table 3-7 Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 364727-001 USB digital drive 371693-001 Wired headset with volume control 375759-001 All-in-one media cable 379452-001 Audio Y-cable 2 392557-001 802.11b/g WLAN Mini PCI communications module for use in North America...
Page 73 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 403811-001 Power cord for use in the United States 403811-021 Power cord for use internationally 403811-031 Power cord for use in the United Kingdom 403811-061 Power cord for use in Italy 403811-081 Power cord for use in Denmark 403811-111...
Page 74 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 407801-001 TouchPad cable 407804-001 USB/audio board for use with full-featured computers 407805-001 USB/audio board for use with defeatured computers 407808-001 Fan assembly 407809-001 ExpressCard assembly 407812-001 TouchPad bracket 407815-001 Base enclosure...
Page 75 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 407837-001 AMD Sempron M3000 (1.8-GHz) processor (includes thermal paste) 407838-001 AMD Sempron M3300 (2.0-GHz) processor (includes thermal paste) 407840-001 15.4-inch WXGA antiglare display assembly 407842-001 15.4-inch WXGA display assembly with BrightView 407843-001 256-MB, 1-DIMM memory module 407849-001...
Page 76 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 407865-001 Display Label Kit 410054-001 4200-rpm, 80-GB hard drive 410118-001 Wireless Antenna Cable Kit (includes transceivers and cables) 3–22 Maintenance and Service Guide...
Page 77: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 78: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 79: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 80: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 81: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 82: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 83: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 84 Removal and Replacement Preliminaries ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials 4–8 Maintenance and Service Guide...
Page 85 Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 86: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many 94 screws, in 13 different sizes, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 87: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 88: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the Computer for Disassembly Battery pack Hard Drive 2 loosened to remove the hard drive cover...
Page 89 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed Optical Drive 1 to remove the optical drive, 2 to remove the optical drive bracket 5.10 Switch Cover 5.11 Keyboard 5.12 Display Assembly Display bezel Display hinge base covers Display panel Display release hook Display hinges...
Page 90: Preparing The Computer For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 91 Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front toward you. b. Slide the battery pack release latch 1 to the left. (The battery pack disengages from the computer.) c.
Page 92: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 5400 rpm, 80-GB 407852-001 4200-rpm, 120-GB 407853-001 4200-rpm, 100-GB 407851-001 4200-rpm, 80-GB 410054-001 4200-rpm, 60-GB 407850-001 4200-rpm, 40-GB 407849-001 1. Prepare the computer for disassembly (refer to Section 5.3).
Page 93 Removal and Replacement Procedures 4. Use the tab 1 to slide the hard drive to the right, and then lift the hard drive 2 from the hard drive bay. Removing the Hard Drive 5–8 Maintenance and Service Guide...
Page 94 Removal and Replacement Procedures 5. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 that secure the hard drive frame to the hard drive. 6. Slide the hard drive 2 away from the hard drive to remove it. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 95: Computer Feet
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 407779-001. Replacing the Computer Feet 5–10 Maintenance and Service Guide...
Page 96: Memory Module
Removal and Replacement Procedures 5.6 Memory Module Memory Module Spare Part Number Information Memory modules (1 DIMM) 1024 MB 403800-001 512 MB 403799-001 256 MB 407834-001 1. Prepare the computer for disassembly (refer to Section 5.3). Maintenance and Service Guide 5–11...
Page 97 Removal and Replacement Procedures 2. Loosen the Phillips PM2.5×5.0 captive screw 1 that secures the memory/Mini PCI module compartment cover to the computer. 3. Lift the right side of the cover 2 and swing it up and to the left and remove it. ✎...
Page 98 Removal and Replacement Procedures 4. Remove the two Phillips PM2.5×4.0 screws 1 that secure the memory shield to the computer. 5. Lift the left side of the shield 2, and then swing it up and to the right. ✎ The memory shield is available in the Bracket Kit, spare part number 407821-001.
Page 99 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Remove the memory module by pulling the module away from the socket at an angle 2.
Page 100: Mini Pci Communications Module
Removal and Replacement Procedures 5.7 Mini PCI Communications Module Mini PCI Communications Module Spare Part Number Information 802.11a/b/g WLAN module for use in North America 403791-001 802.11a/b/g WLAN module for use in the rest of the world 403792-001 802.11b/g wireless local access network (WLAN) module for 392557-001 use in North America 802.11b/g WLAN module for use in the rest of the world...
Page 101 Removal and Replacement Procedures ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card. 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications module. 4.
Page 102: Rtc Battery
Removal and Replacement Procedures 5.8 RTC Battery RTC Battery Spare Part Number Information RTC battery (includes tape) 407816-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory/Mini PCI module compartment cover (Section 5.6). 3. Remove the Mini PCI communications module (Section 5.7).
Page 103: Optical Drive
Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information DVD±RW and CD-RW Double Layer Combo Drive 407855-001 with LightScribe DVD±RW and CD-RW Double Layer Combo Drive 403806-001 DVD/CD-RW Combo Drive 407854-001 1. Prepare the computer for disassembly (Section 5.3).
Page 104 Removal and Replacement Procedures 3. Remove the Phillips PM2.5×5.0 screw 1 that secures the optical drive to the computer. 4. Insert a thin tool into the notch 2 on the back of the optical drive and push to disconnect the optical drive from the system board.
Page 105 Removal and Replacement Procedures If it is necessary to replace the optical drive bracket, perform the following steps: 6. Position the optical drive with the connector toward you. 7. Remove the two Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive. 8.
Page 106: Switch Cover
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information For use with full-featured models 407827-001 For use with defeatured models 407828-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the two Phillips PM2.5×5.0 screws that secure the switch cover to the computer.
Page 107 Removal and Replacement Procedures 3. Turn the computer display-side up with front toward you. 4. Open the computer as far as possible. 5. Insert a flat-bladed tool into the switch cover notches behind keys 1 and lift up until the switch , and insert cover 2 disengages from the computer.
Page 108: Keyboard
Removal and Replacement Procedures 5.11 Keyboard Keyboard Spare Part Number Information Denmark 407856-081 Norway 407856-091 France 407856-051 Spain 407856-071 French Canada 407856-121 Sweden/Finland 407587-B71 International 407856-B31 The United Kingdom 407856-031 Italy 407856-061 The United States 407856-001 1. Prepare the computer for disassembly (Section 5.3).
Page 109 Removal and Replacement Procedures 3. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the computer. 4. Lift the rear edge of the keyboard 2 to release it from the top cover. Releasing the Keyboard 5–24 Maintenance and Service Guide...
Page 110 Removal and Replacement Procedures 5. Swing the keyboard 1 forward until it rests on the palm rest. 6. Release the zero insertion force (ZIF) connector to which the keyboard cable 2 is attached and disconnect the keyboard cable 3. 7. Remove the keyboard assembly. Removing the Keyboard Reverse the above procedure to install the keyboard.
Page 111: Display Assembly
Removal and Replacement Procedures 5.12 Display Assembly Display Assembly Spare Part Number Information ✎ All display assemblies include a display cable, wireless antenna transceivers, and antenna cables. 15.4-inch, WXGA with BrightView 407842-001 15.4-inch, WXGA antiglare 407840-001 1. Prepare the computer for disassembly (Section 5.3).
Page 112 Removal and Replacement Procedures ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card. 3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. 4.
Page 113 Removal and Replacement Procedures 5. Remove the switch cover (Section 5.10). 6. Remove the keyboard (Section 5.11). 7. Disconnect the display cable 1 from the system board. 8. Remove the wireless antenna cables from the clips 2 in the top cover. Disconnecting the Display and Wireless Antenna Cables 5–28 Maintenance and Service Guide...
Page 114 Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 9. Remove the four Phillips PM2.5×9.0 screws 1 that secure the display assembly to the computer.
Page 115 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit, includes: 407793-001 ■ Display bezel ■ Display enclosure ■ Display hinge base covers ■ Display hinge covers Display Hinge Kit, includes 407797-001 ■ Display hinges ■ Display release hook Display inverter board 407800-001 Display Panel Kit (includes display panel cable)
Page 116 Removal and Replacement Procedures 11. Remove the six rubber screw covers 1 and 2 and the six Phillips PM2.5×7.0 screws 3 that secure the display bezel to the display assembly. ✎ The rubber screw covers are available in the Display Screw Kit, spare part number 407795-001.
Page 117 Removal and Replacement Procedures ✎ The display bezel and display enclosure are available in the Display Plastics Kit, spare part number 407793-001. 12. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
Page 118 Removal and Replacement Procedures 14. Disconnect the display panel cable 1 and display backlight cable 2 from the display inverter board. Disconnecting the Display Panel Cables Maintenance and Service Guide 5–33...
Page 119 Removal and Replacement Procedures ✎ The display hinge base covers are available in the Display Plastics Kit, spare part number 407793-001. 15. If is necessary to replace the display hinge base covers, remove the two Phillips PM2.5×5.0 screws 1 that secure the covers to the display enclosure.
Page 120 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Panel Kit (includes display panel cable) ■ 15.4-inch, WXGA with BrightView 407799-001 ■ 15.4-inch, WXGA antiglare 407798-001 Display inverter board 407800-001 17. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and inverter board to the display enclosure.
Page 121 Removal and Replacement Procedures ✎ The display hinge covers are available in the Display Plastics Kit, spare part number 407793-001. 19. If it is necessary to replace either of the display hinge covers, detach the display hinge cover clips 1 from the display hinge.
Page 122 Removal and Replacement Procedures ✎ The display release hook is available in the Display Hinge Kit, spare part number 407797-001. 22. If it is necessary to replace the display release hook, remove the two PM2.5×5.0 screws 1 that secure the hook to the display enclosure.
Page 123 Removal and Replacement Procedures ✎ The display hinges are available in the Display Hinge Kit, spare part number 407797-001. 24. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws 1 that secure each hinge to the display panel.
Page 124 Removal and Replacement Procedures ✎ The wireless antenna transceivers and cables are available in the Wireless Antenna Kit, spare part number 410118-001. 26. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×5.0 screws 1 that secure the wireless antenna transceivers to the display enclosure.
Page 125: Base Enclosure
Removal and Replacement Procedures 5.13 Base Enclosure Base Enclosure and Top Cover Spare Part Number Information Base enclosure 407815-001 Top cover for use with full-featured models 407823-001 Top cover for use with defeatured models 407824-001 1. Prepare the computer for disassembly (Section 5.3) and then remove the following components:...
Page 126 Removal and Replacement Procedures 2. Release the ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable 2 from the system board. ✎ The TouchPad cable is included in the Cable Kit, spare part number 407775-001. 3.
Page 127 Removal and Replacement Procedures 4. Turn the computer upside down with the front toward you. 5. Remove the eleven Phillips PM2.5×13.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2 5–42 Maintenance and Service Guide...
Page 128 Removal and Replacement Procedures 6. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the three Phillips PM2.5×5.0 screws 2 in the battery bay that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 3 Maintenance and Service Guide 5–43...
Page 129 Removal and Replacement Procedures 7. Lift up the front edge of the base enclosure 1 until it disengages from the top cover. 8. Lift the base enclosure 2 straight up and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. 5–44 Maintenance and Service Guide...
Page 130: Bluetooth Module
Removal and Replacement Procedures 5.14 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 397922-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini PCI module compartment cover (Section 5.6) c.
Page 131 Removal and Replacement Procedures 2. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to the top cover. 3. Slide the Bluetooth module 2 out of the clip in the top cover. 4. Disconnect the Bluetooth module cable 3 from the Bluetooth module.
Page 132: System Board
Removal and Replacement Procedures 5.15 System Board System Board Spare Part Number Information For use with full-featured models 407832-001 For use with defeatured models 407833-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 133 Removal and Replacement Procedures 2. Turn the top cover right-side up with the front toward you. 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the system board. Disconnecting the LED Board Cable 5–48 Maintenance and Service Guide...
Page 134 Removal and Replacement Procedures 4. Turn the top cover upside down with the front toward you. 5. Disconnect the power connector cable 1 from the system board. 6. Remove the power connector 2 from the clip in the base enclosure and remove the cable from the routing channel 3 in the top cover.
Page 135 Removal and Replacement Procedures 7. Remove the modem connector 1 from the clip in the top cover and remove the modem connector cable 2 from the routing channel in the top cover. Removing the Modem Connector Cable 5–50 Maintenance and Service Guide...
Page 136 Removal and Replacement Procedures 8. Disconnect the USB/audio board cable 1 from the USB/audio board. 9. Remove the four PM2.5×5.0 screws 2 that secure the system board and USB/audio board to the top cover. 10. Remove the USB/audio board 3 from the top cover. ✎...
Page 137 Removal and Replacement Procedures 11. Use the optical drive connector 1 to lift the left side of the system board 2 until it clears the top cover. 12. Slide the system board 3 to the left at an angle and remove it. Removing the System Board 5–52 Maintenance and Service Guide...
Page 138 Removal and Replacement Procedures 13. Position the system board with the ExpressCard and PC Card assemblies facing up and the battery connector toward you. 14. Disconnect the following cables from the system board: 1 USB/audio board cable 2 Modem cable 3 Speaker cable ✎...
Page 139 Removal and Replacement Procedures 15. Set the USB/audio board cable and modem connector cable aside. 16. Lift the system board 1 and seperate the speakers 2 from the system board. ✎ The speakers are available using spare part number 407785-001. Removing the Speakers Reverse the above procedure to install the system board.
Page 140: Display Release Button
Removal and Replacement Procedures 5.16 Display Release Button ✎ The display release button components are spared with the top cover. 1. Prepare the computer for disassembly (Section 5.3) and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini PCI module compartment cover (Section 5.6) c.
Page 141 Removal and Replacement Procedures 2. Release the ZIF connector 1 on the TouchPad board to which the TouchPad cable is connected. 3. Disconnect the TouchPad cable 2 from the TouchPad board. ✎ The TouchPad cable is included in the Cable Kit, spare part number 407775-001.
Page 142 Removal and Replacement Procedures 5. Remove the four silver Phillips PM2.5×4.0 screws 1 and the two Phillips PM2.5×5.0 screws 2 that secure the TouchPad bracket to the top cover. 6. Remove the TouchPad bracket 2. Removing the TouchPad Bracket Maintenance and Service Guide 5–57...
Page 143 Removal and Replacement Procedures 7. Remove the display release button swing arm 1 from the top cover. 8. Push and hold the display release button 2. 9. Remove the display release button 3 and springs 4 from the top cover. Removing the Display Release Button Components Reverse the above procedure to install the display release button.
Page 144: Led Board
Removal and Replacement Procedures 5.17 LED Board LED Board Spare Part Number Information LED board (includes LED board cable) For use with full-featured models 407787-001 For use with defeatured models 407788-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a.
Page 145 Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top cover. 3. Remove the LED board and cable 2. Removing the LED Board Reverse the above procedure to install the LED board. 5–60 Maintenance and Service Guide...
Page 146: Heat Sink
Removal and Replacement Procedures 5.18 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 407818-001 Thermal paste 407817-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b.
Page 147 Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port 2 toward you. 3. Remove the four Phillips PM2.5×7.0 screws 1 that secure the heat sink to the system board. 4. Remove the heat sink 2. ✎...
Page 148 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.
Page 149: Processor
Removal and Replacement Procedures 5.19 Processor ✎ The computer may be equipped with a processor socket that features either a locking screw or a release arm. Both types of sockets are documented in this section. Processor Spare Part Number Information ✎...
Page 150 Removal and Replacement Procedures ✎ Steps 2 and 3 apply to processor sockets equipped with a locking screw. Refer to steps 4 through 6 for instructions on removing a processor from a socket equipped with a release arm. 2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click.
Page 151 Removal and Replacement Procedures ✎ Steps 4 through 6 apply to processor sockets equipped with a release arm. 4. Slide the tip of the processor socket release arm 1 to the left until it clears the notch 2 on the processor socket. 5.
Page 152: Fan Assembly
Removal and Replacement Procedures 5.20 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 407808-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini PCI module compartment cover (Section 5.6) c.
Page 153 Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port 2 docking connector toward you. 3. Remove the Phillips PM2.0×4.0 screw that secures the fan assembly to the system board. Removing the Fan Assembly Screw, Part 1 5–68 Maintenance and Service Guide...
Page 154 Removal and Replacement Procedures 4. Turn the system board right-side up with the expansion port 2 docking connector toward you. 5. Disconnect the fan cable 1 from the system board. 6. Remove the following screws: 2 One silver Phillips PM2.5×4.0 screw that secures the expansion port 2 bracket and fan assembly to the system board 3 Two slotted M1.5×9.0 screws on each side of the...
Page 155 Removal and Replacement Procedures 7. Slide the expansion port bracket 1 away from the system board. 8. Remove the fan assembly 2. Removing the Fan Assembly Reverse the above procedure to install the fan assembly. 5–70 Maintenance and Service Guide...
Page 156: Pc Card Assembly
Removal and Replacement Procedures 5.21 PC Card Assembly PC Card Assembly Spare Part Number Information PC Card assembly 407829-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini PCI module compartment cover (Section 5.6) c.
Page 157 Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port 2 toward you. 3. Remove the two PM2.0×4.0 screws that secure the PC Card assembly to the system board. Removing the PC Card Assembly Screws 5–72 Maintenance and Service Guide...
Page 158 Removal and Replacement Procedures 4. Turn the system board top-side up with the expansion port 2 toward you. 5. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card connector 2 and remove the PC Card assembly 3 from the system board.
Page 159: Expresscard Assembly
Removal and Replacement Procedures 5.22 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 407810-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini PCI module compartment cover (Section 5.6) c.
Page 160 Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port 2 toward you. 3. Remove the two PM2.0×4.0 screws that secure the ExpressCard assembly to the system board. Removing the ExpressCard Assembly Screws Maintenance and Service Guide 5–75...
Page 161 Removal and Replacement Procedures 4. Turn the system board top-side up with the expansion port 2 toward you. 5. Remove the ExpressCard Assembly from the system board. Removing the ExpressCard Assembly Reverse the above procedures to install the ExpressCard assembly. 5–76 Maintenance and Service Guide...
Page 162 Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions Metric U.S. Height Front 3.50 cm 1.38 in. Rear 4.50 cm 1.77 in. Width 35.79 cm 14.09 in. Depth 26.39 cm 10.39 in. Weight With 17.0-inch display, optical 2.99 kg 6.60 lbs drive and 8-cell battery pack...
Page 163 Specifications Table 6-1 Computer (Continued) Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 164 Specifications Table 6-2 15.4-inch, WXGA, Display Dimensions Height 20.7 cm 8.15 in Width 33.1 cm 13.03 in Diagonal 39.1 cm 15.39 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×...
Page 165: Hard Drives
Specifications Table 6-3 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 102 g 102 g 99 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec Security...
Page 166 Specifications Table 6-3 Hard Drives (Continued) 80-GB* 60-GB* 40-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 99 g 99 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec...
Page 167 Specifications Table 6-4 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, DVD-ROM (DVD-5, CD-R and CD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge Center hole...
Page 168 Specifications Table 6-4 DVD/CD-RW Combo Drive (Continued) Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output Line-out, 0.7 V rms level Cache buffer 2 MB Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X)
Page 169 Specifications Table 6-5 RW and CD-RW Double Layer Combo Drive ± Applicable disc Read: Write: DVD-R, DVD-RW, DVD-ROM (DVD-5, CD-R and CD-RW DVD-9, DVD-10, DVD-18), CD-ROM DVD-R and (Mode 1 and 2), CD Digital Audio, DVD-RW CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge...
Page 170 Specifications Table 6-5 RW and CD-RW Double Layer Combo Drive (Continued) ± Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output Audio-out, 0.7 Vrms level Cache buffer 2 MB Data transfer rate CD-R (16X) 2,400 KB/s (150 KB/s at 1X CD rate) CD-RW (8X)
Page 171: System Interrupts
Specifications Table 6-6 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8...
Page 172 Specifications Table 6-6 System Interrupts (Continued) IRQ11 TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Page 173 Specifications Table 6-7 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 174 Specifications Table 6-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 175 Specifications Table 6-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 176: System Memory Map
Specifications Table 6-8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 177: System Dma
Specifications Table 6-9 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6–16 Maintenace and Service Guide...
Page 178: Connector Pin Assignments
Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...
Page 179: Universal Serial Bus
Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 180: External Monitor
Connector Pin Assignments Table A-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog Maintenance and Service Guide A–3...
Page 181 Connector Pin Assignments Table A-5 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused A–4 Maintenance and Service Guide...
Page 182 Connector Pin Assignments Table A-6 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide A–5...
Page 183 Connector Pin Assignments Table A-7 S-Video-Out Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground A–6 Maintenance and Service Guide...
Page 184: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Page 185: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 186 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 187 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KE A Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 188: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this appendix are available in the Computer Screw Kit, spare part number 407783-001, and the Display Screw Kit, spare part number 407795-001.
Page 189 Screw Listing Table C-2 Phillips PM2.5×5.0 Captive Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Section 5.4) One screw that secures the memory/Mini PCI module compartment cover to...
Page 190 Screw Listing Table C-3 Black Phillips PM2.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the memory shield to the computer (documented in Section 5.6) Black Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide C–3...
Page 191 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Phillips PM2.5×5.0 Screw Location C–4 Maintenance and Service Guide...
Page 192 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.10) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide C–5...
Page 193 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.11) Phillips PM2.5×5.0 Screw Locations C–6 Maintenance and Service Guide...
Page 194 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display hinge base covers to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide C–7...
Page 195 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display panel and inverter board to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations C–8...
Page 196 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display release hook to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide C–9...
Page 197 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations C–10 Maintenance and Service Guide...
Page 198 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide C–11...
Page 199 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the system board to the top cover (documented in Section 5.15) Phillips PM2.5×5.0 Screw Locations C–12 Maintenance and Service Guide...
Page 200 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the TouchPad bracket to the top cover (documented in Section 5.16) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide C–13...
Page 201 Screw Listing Table C-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the LED board to the top cover (documented in Section 5.17) Phillips PM2.5×5.0 Screw Locations C–14 Maintenance and Service Guide...
Page 202 Screw Listing Table C-5 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide C–15...
Page 203 Screw Listing Table C-6 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 8 screws that secure the display hinges to the display panel (documented in Section 5.12) Phillips PM2.0×4.0 Screw Locations C–16 Maintenance and Service Guide...
Page 204 Screw Listing Table C-6 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the fan assembly to the system board (documented in Section 5.20) Phillips PM2.0×4.0 Screw Location Maintenance and Service Guide C–17...
Page 205 Screw Listing Table C-6 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the PC Card assembly to the system board (documented in Section 5.21) Phillips PM2.0×4.0 Screw Locations C–18 Maintenance and Service Guide...
Page 206 Screw Listing Table C-6 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the ExpressCard assembly to the system board (documented in Section 5.22) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C–19...
Page 207 Screw Listing Table C-7 Phillips PM2.5×13.0 Screw Head Color Qty. Length Thread Width Black 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×13.0 Screw Locations C–20 Maintenance and Service Guide...
Page 208 Screw Listing Table C-7 Phillips PM2.5×13.0 Screw (Continued) Head Color Qty. Length Thread Width Black 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations Maintenance and Service Guide C–21...
Page 209 Screw Listing Table C-7 Phillips PM2.5×13.0 Screw (Continued) Head Color Qty. Length Thread Width Black 13.0 mm 2.5 mm 5.0 mm Where used: 11 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations C–22 Maintenance and Service Guide...
Page 210 Screw Listing Table C-8 Phillips PM2.5×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations Maintenance and Service Guide C–23...
Page 211 Screw Listing Table C-9 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Silver 7.0 mm 2.5 mm 6.0 mm Where used: 6 screws that secure the display bezel to the display enclosure (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations C–24 Maintenance and Service Guide...
Page 212 Screw Listing Table C-9 Phillips PM2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 7.0 mm 2.5 mm 6.0 mm Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.18) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide C–25...
Page 213 Screw Listing Table C-10 Phillips PM1.5×3.0 Screw Head Color Qty. Length Thread Width Silver 3.0 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth module to the top cover (documented in Section 5.14) Phillips PM1.5×3.0 Screw Locations C–26 Maintenance and Service Guide...
Page 214 Screw Listing Table C-11 Silver Phillips PM2.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display bezel to the display enclosure (documented in Section 5.16) Silver Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide C–27...
Page 215 Screw Listing Table C-11 Silver Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the expansion port 2 bracket and fan assembly to the system board (documented in Section 5.20) Silver Phillips PM2.5×4.0 Screw Location...
Page 216 Screw Listing Table C-12 Slotted SM1.5×9.0 Screw Head Color Qty. Length Thread Width Silver 9.0 mm 1.5 mm 4.0 mm Where used: 2 screws that secure the fan assembly to the system board (documented in Section 5.20) Slotted M1.5×9.0 Screw Locations Maintenance and Service Guide C–29...
Page 217 Screw Listing Table C-13 Phillips PM3.0×6.0 Screw Head Color Qty. Length Thread Width Black 6.0 mm 3.0 mm 4.0 mm Where used: 2 screws that secure the fan assembly to the system board (documented in Section 5.20) Phillips PM3.0×6.0 Screw Locations C–30 Maintenance and Service Guide...
Page 218 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this appendix can result in damage to display components.
Page 219 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
Page 220 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 221 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 222 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide D–5...
Page 223 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D–6 Maintenance and Service Guide...
Page 224: Lcd Panel
Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D–7...
Page 225 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D–8 Maintenance and Service Guide...
Page 226 Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide D–9...
Page 227 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 228 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D–11...
Page 229 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 230 Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
Page 231 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D–14 Maintenance and Service Guide...
Page 232 Index 1394 port 1–11 Bluetooth module removal 5–45 spare part number 3–5 all-in-one media cable, spare 3–18 5–45 part number 3–16 3–18 Bluetooth module cable arrow keys 1–13 illustrated 3–13 audio troubleshooting 2–23 removal 5–46 audio Y-cable 2, spare part bottom components 1–18 number 3–16 3–18...
Page 233 Index right-side 1–8 display assembly top 1–14 1–16 removal 5–26 computer feet spare part numbers 3–3 illustrated 3–12 3–21 5–26 locations 5–10 specifications 6–3 Computer Setup Display Hinge Kit Advanced Menu 2–6 components 3–11 5–30 File Menu 2–3 spare part number 3–11 overview 2–1 3–19 5–30...
Page 234 Index DVD/CD-RW Combo Drive external monitor port OS loading problems 2–22 location 1–10 precautions 4–3 pin assignments A–3 removal 5–18 spare part number 3–5 keys 1–13 3–15 3–21 5–18 fan assembly specifications 6–6 removal 5–67 DVD±RW and CD-RW spare part number 3–7 Double Layer Combo Drive 3–20 5–67...
Page 235 Index key 1–13 front components 1–6 keyboard removal 5–23 spare part numbers 3–3 grounding equipment and 3–21 5–23 methods 4–7 troubleshooting 2–26 keyboard components 1–12 hard drive keypad keys 1–13 OS loading problems 2–18 precautions 4–3 Label Kit, spare part numbers removal 5–7 3–19 spare part numbers 3–9...
Page 236 Index location 1–19 removal 5–12 packing precautions 4–5 microphone jack, pin PC Card assembly assignments A–2 removal 5–71 Mini PCI communications spare part number 3–5 module 3–20 5–71 removal 5–15 PC Card eject button 1–11 spare part numbers 3–9 PC Card slot 1–11 3–18 5–15 PC Card slot bezel, illustrated...
Page 237 Index DVD±RW and CD-RW screw listing C–1 Double Layer Combo SD Memory Card, spare part Drive 4–3 numbers 3–9 3–18 3–19 DVD±RW and CD-RW security cable slot 1–10 Double Layer Combo serial number 3–1 5–2 Drive with LightScribe service considerations 4–2 4–3 speakers hard drive 4–3...
Page 238 Index spare part numbers 3–3 docking device 2–16 3–20 5–21 flowcharts 2–7 system board keyboard 2–26 removal 5–47 modem 2–28 spare part numbers 3–7 network 2–28 3–20 5–47 nonfunctioning device system DMA 6–16 2–16 2–25 system memory map 6–15 OS loading 2–17 overview 2–1 pointing device 2–27 thermal paste...
Page 239 Index Windows applications key 1–13 Windows logo key 1–13 wireless antenna disconnecting 5–16 5–27 spare part number 3–11 5–30 wireless button 1–15 workstation precautions 4–6 Index–8 Maintenance and Service Guide...

Compaq Presario V5000 Series Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

Quick Links

Troubleshooting

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Summary of Contents for Compaq Presario V5000 Series

Table of Contents