Related Manuals for NETGEAR EX6920
Summary of Contents for NETGEAR EX6920
- Page 1 AC1200 WiFi Range Extenders Mode l E X6920 Us e r Manual December 2015 202-11609-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity http://kb.netgear.com/app/answers/detail/a_id/11621.
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Page 3: Table Of Contents
Table of Contents Chapter 1 Overview Meet Your Extenders ..........6 Front Panel . - Page 4 AC1200 WiFi Range Extenders Automatically Adjust for Daylight Saving Time......39 Manually Set the Extender Clock ........39 Back Up and Manage an Extender Configuration .
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Page 5: Chapter 1 Overview
Note: Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. -
Page 6: Meet Your Extenders
AC1200 WiFi Range Extenders Meet Your Extenders Before you install your extenders, familiarize yourself with their LEDs, buttons, and ports. Front Panel Router Device Link LED Link LED Power LED WPS LED Figure 1. Front panel LEDs Side Panels Power connector Power connector (varies by region) (varies by region) -
Page 7: When To Use Your Extenders
AC1200 WiFi Range Extenders The following table describes the LEDs. Table 1. Front panel LEDs Description This LED indicates the connection between the extender and the router or access point: Router Link • Solid green. Best connection. • Solid amber. Good connection. •... - Page 8 AC1200 WiFi Range Extenders When the extender connects over WiFi to an existing network, it functions as a network client, similar to how a WiFi device connects to a network. • The extender acts as an access point for WiFi devices. The extender broadcasts its own WiFi network that WiFi devices can join.
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Page 9: Chapter 2 Get Started
Get Started This chapter covers the following topics: • Use the Extenders in Extender Mode • Use the Extenders in Access Point Mode • Log In to an Extender After Installation • Run Smart Setup Installation... -
Page 10: Use The Extenders In Extender Mode
• Connect with WPS. For more information, see Connect With WPS on page 10. • Connect with the NETGEAR installation assistant. For more information, see Connect With the NETGEAR Installation Assistant on page 12. Connect With WPS Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password. - Page 11 If the Router Link LED does not light, try again. If it still does not light, see Connect With the NETGEAR Installation Assistant on page 12. If your WiFi router supports the 5 GHz band, repeat Steps 1 and 2 to connect the extender to the 5 GHz band.
- Page 12 Repeat Steps 1–9 to install the second extender. Connect With the NETGEAR Installation Assistant You can use a web browser to log in to the extenders and use the NETGEAR installation assistant set up their WiFi connection to your existing WiFi router.
- Page 13 AC1200 WiFi Range Extenders When prompted, select your country or region from the Regional Settings menu and click the NEXT button. Click the WIFI RANGE EXTENDER button. The extender scans for WiFi networks in your area and displays a list. Select a WiFi network to extend and click the NEXT button.
- Page 14 AC1200 WiFi Range Extenders If you do not want to register your extender, click the Skip Registration link. Note that you must register your extender before you can use NETGEAR telephone support. The Status page displays. Unplug the extender and move it to a new location closer to the area with a poor WiFi signal.
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Page 15: Find The Best Location
AC1200 WiFi Range Extenders Find the Best Location If the WiFi signal is weak, the first time you join the extender network, the Router Link LED or Device Link LED is amber or red. If this happens, adjust the position of the extender: •... -
Page 16: Use The Extenders In Access Point Mode
AC1200 WiFi Range Extenders Use the Extenders in Access Point Mode You can use the extenders as WiFi access points, which creates a new WiFi hotspot by using a wired Ethernet connection. Figure 5. Extender in access point mode To use the extender in access point mode: ... - Page 17 Complete the registration fields and click the FINISH button to complete the setup. If you do not want to register your extender, click the Skip Registration link. Note that you must register your extender before you can use NETGEAR telephone support. Get Started...
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Page 18: Log In To An Extender After Installation
AC1200 WiFi Range Extenders The Status page displays. Log In to an Extender After Installation After installation, you can log in to an extender to view or change the extender’s settings. To log in to the extender: Use a WiFi network manager on a computer or WiFi device to find and connect to the new extended WiFi network. - Page 19 Complete the registration fields and click the FINISH button to complete the setup. If you do not want to register your extender, click the Skip Registration link. Note that you must register your extender before you can use NETGEAR telephone support. The Status page displays.
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Page 20: Chapter 3 Extender Network Settings
Extender Network Settings This chapter covers the following topics: • View Connected Devices • Boost Your Video Streaming With FastLane Technology • View WiFi Settings • Change the WiFi Network Name • Turn Off the SSID Broadcast to Create a Hidden Network •... -
Page 21: View Connected Devices
AC1200 WiFi Range Extenders View Connected Devices You can view a list of devices that are connected to the extended network. To view connected devices: On a computer or WiFi device that is connected to the extender network, launch a web browser. - Page 22 AC1200 WiFi Range Extenders When you enable FastLane Technology, two options are available: • Use the 2.4 GHz band to connect the extenders to WiFi devices and use the 5 GHz band to connect the extenders to the WiFi router. Use this mode if your WiFi router supports the 5 GHz band but the devices that you want to use for gaming and streaming support the 2.4 GHz band.
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Page 23: View Wifi Settings
AC1200 WiFi Range Extenders Click the Save button. Your settings are saved. View WiFi Settings To view the WiFi settings: On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net. A login page displays. -
Page 24: Change The Wifi Network Name
AC1200 WiFi Range Extenders Change the WiFi Network Name To change the WiFi network name: On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net. A login page displays. -
Page 25: Turn Off The Ssid Broadcast To Create A Hidden Network
AC1200 WiFi Range Extenders Turn Off the SSID Broadcast to Create a Hidden Network By default, the extenders broadcast their WiFi signal so that their WiFi network names (SSIDs) are easy for you to find and connect to from your computer, tablet, or smartphone. You can turn off the SSID broadcast to create a hidden WiFi network. -
Page 26: Disable Or Enable The Wifi Radios
AC1200 WiFi Range Extenders Disable or Enable the WiFi Radios By default, the extenders’ WiFi radios broadcast signals in the 2.4 GHz and 5 GHz bands. If you disable the WiFi radios, then no one can connect with WiFi to the extenders. To enable or disable the WiFi radios: ... -
Page 27: Change The Wifi Speed
AC1200 WiFi Range Extenders Change the WiFi Speed To change the WiFi speed: On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net. A login page displays. -
Page 28: Use Wps To Add A Computer To An Extender Wifi Network
AC1200 WiFi Range Extenders Use WPS to Add a Computer to an Extender WiFi Network WPS (Wi-Fi Protected Setup) lets you connect a computer or WiFi device to an extender’s network without entering the WiFi network passphrase or key. Instead, you use a WPS button or enter a PIN to connect. -
Page 29: Use Wps With The Pin Method
AC1200 WiFi Range Extenders Leave the Push Button (recommended) radio button selected. Click the WIFI PROTECTED SETUP (WPS) button. For two minutes, the extender attempts to add the computer or WiFi device to its WiFi network. Within two minutes, go to the computer WiFi device and press or click its WPS button. To verify that the WiFi device is connected to the extender’s WiFi network, select Settings >... -
Page 30: Deny Access To A Computer Or Wifi Device
AC1200 WiFi Range Extenders Within four minutes, go to the WiFi device and use its WPS software to join the WiFi network. To verify that the WiFi device is connected to the extender’s WiFi network, select Settings > Connected Devices. The WiFi device displays onscreen. -
Page 31: Set Up An Access Schedule
AC1200 WiFi Range Extenders Select Settings > Connected Devices. In the WiFi Devices section, select the Enable Access Control check box. The WiFi Devices table displays the names and MAC addresses of WiFi devices that are connected to the extender. Select the Deny check box for the device. -
Page 32: Change An Extender's Device Name
Click the SAVE button. Your settings are saved. Change an Extender’s Device Name The default name is EX6920. To change the extender’s device name: On a computer or WiFi device that is connected to the extender network, launch a web browser. -
Page 33: Set Up An Extender To Use A Static Ip Address
AC1200 WiFi Range Extenders The WiFi Settings page displays. Scroll down and click the IP Address heading. In the Device Name field, type a name. Click the SAVE button. Your settings are saved. Set Up an Extender to Use a Static IP Address The extenders come set up to use a dynamic IP address, which is the correct setting for most home networks. -
Page 34: Use The Extender With Mac Filtering Or Access Control
AC1200 WiFi Range Extenders Scroll down and click the IP Address heading. By default, the Dynamically get IP Address From Router radio button is selected. Select the Use Static IP Address radio button. Complete the fields to specify the IP network IP addresses. Click the SAVE button. - Page 35 AC1200 WiFi Range Extenders A login page displays. c. Enter your user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings > Connected Devices. The Connected Devices section displays the MAC addresses and virtual MAC addresses for computers and WiFi devices that are connected to the extender network.
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Page 36: Chapter 4 Maintain And Monitor The Extenders
Maintain and Monitor the Extenders This chapter covers the following topics: • Change an Extender’s Login User Name and Password • Turn Password Protection Off and On • Recover a Forgotten User Name or Password • Automatically Adjust for Daylight Saving Time •... -
Page 37: Change An Extender's Login User Name And Password
AC1200 WiFi Range Extenders Change an Extender’s Login User Name and Password You can change the user name and password to log in to an extender. To change the extender’s login user name and password: On a computer or WiFi device that is connected to the extender network, launch a web browser. -
Page 38: Turn Password Protection Off And On
AC1200 WiFi Range Extenders Turn Password Protection Off and On We recommend that you leave password protection on to help keep your network secure. You can turn password protection off and on. To turn password protection off or on: On a computer or WiFi device that is connected to the extender network, launch a web browser. -
Page 39: Automatically Adjust For Daylight Saving Time
AC1200 WiFi Range Extenders Click the NEXT button. Your email and password are displayed. Click the BACK button. A login page displays. Log in to the extender. Automatically Adjust for Daylight Saving Time To set up the extender to automatically adjust for daylight saving time: ... -
Page 40: Back Up And Manage An Extender Configuration
AC1200 WiFi Range Extenders Select Do More > Access Schedule. The Access Schedule page displays. In the Extender Clock section, select the Manual radio button. To specify the time, complete the fields or click the Sync Clock button to synchronize the extender time to the time on the computer or WiFi device that you are using. -
Page 41: Restore The Configuration Settings
AC1200 WiFi Range Extenders Your browser extracts the configuration file from the extender. By default, the name of the backup file is NETGEAR_Ex6920.cfg. If your browser is not set up to save downloaded files automatically, locate where you want to save the file. Click the OK button. -
Page 42: Return An Extender To Its Factory Default Settings
AC1200 WiFi Range Extenders A confirmation pop-up window opens. Confirm your decision. The extender configuration is restored and the extender restarts. This process takes about one minute. Return an Extender to Its Factory Default Settings Under some circumstances (for example, if you lose track of the changes that you made to the extender settings), you might want to erase the configuration and reset the extender to its factory default settings. - Page 43 AC1200 WiFi Range Extenders The extender resets and restarts. This process takes about one minute. To log in to the extender and reset the extender to factory settings: CAUTION: This process erases any settings that you configured in the extender. On a computer or WiFi device that is connected to the extender network, launch a web browser.
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Page 44: Update The Firmware
AC1200 WiFi Range Extenders Update the Firmware Unless you changed the settings in the Firmware Update page previously, the extenders are set up to check for new firmware automatically at login. To check manually for new firmware and, if available, update the firmware: ... -
Page 45: Restart The Extender Remotely
AC1200 WiFi Range Extenders The firmware update starts and the extender restarts. The firmware update process takes about two minutes. Restart the Extender Remotely You can log in to the extender and restart it. When the extender restarts, all computers and WiFi devices that are connected to its WiFi network are automatically disconnected. -
Page 46: Chapter 5 Faqs And Troubleshooting
FAQs and Troubleshooting This chapter covers the following topics: • FAQs • Cannot Connect to an Extender • Cannot Join a WiFi Network and Receive an Error Message... -
Page 47: Faqs
FAQs This section provides answers for difficulties you might experience with the extenders. The NETGEAR installation assistant keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point. -
Page 48: Cannot Join A Wifi Network And Receive An Error Message
AC1200 WiFi Range Extenders • If you cannot get a WiFi connection working, you can use an Ethernet cable to connect your computer to an extender. Cannot Join a WiFi Network and Receive an Error Message To join a WiFi network, you must know its network name (also called the SSID) so that you can select it. -
Page 49: Appendix A Factory Settings And Technical Specifications
Factory Settings and Technical Specifications This appendix covers the following topics: • Factory Default Settings • Technical and Environmental Specifications... -
Page 50: Factory Default Settings
AC1200 WiFi Range Extenders Factory Default Settings To reset the extender to factory default settings, you can use the Factory Reset button on the side panel or you can log in and click the onscreen RESET button. For more information, Return an Extender to Its Factory Default Settings on page 42. -
Page 51: Technical And Environmental Specifications
AC1200 WiFi Range Extenders Technical and Environmental Specifications The following table shows the technical and environmental specifications. Table 3. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay. standards compatibility Physical specifications •...