Ricoh Pro 8100s User Manual
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Ricoh Pro 8100s User Manual

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Table of Contents

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User Guide

Easy Search
Getting Started
Copy
Print
Scan
Document Server
Web Image Monitor
Adding Paper and Toner
Troubleshooting
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
For safe and correct use, be sure to read the Safety Information in
Read This First before using the machine.

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  • Page 1: User Guide

    User Guide Easy Search Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

  • Page 2: Control Panel

    Guide to the Names and Functions of the Machine's Control Panel You can use the copy function, scanner function, and programs on Type 1, 2, or 3 machines only. You can use the following keys on a Type 1, 2, or 3 machine: The [Program] key, [Interrupt] key, [Sample Copy] key, and [Stop] key.
  • Page 3 [Language] key Data In indicator (printer mode) Press to change the language of the display. Flashes when the machine is receiving print jobs See "Changing the Display Language", Getting from a computer. See Print Started [Check Status] key [Simple Screen] key Press to check the machine's system status, Press to switch to the simple screen.

  • Page 4: How To Make Copies

    Quick Reference Copy Guide You can use this function on Type 1, 2, or 3 machines only. Tips How to save paper... (Basic Copying) Paper Size A See if original is 1-sided or 2-sided (duplex). Paper Size B Press [Dup./ Combine/ You can check the paper size using the scale on the exposure glass.

  • Page 5: Advanced Features

    How to finish your document... Document Server (Basic Copying) (Basic Copying) Staple Why use it... A Select one of the stapling positions • To store often used documents centrally and print on demand. (Copies will be sorted automatically). • To reduce network load. B Enter the number of copy sets.
  • Page 6 Quick Reference Scanner Guide You can use this function on Type 1, 2, or 3 machines only. G Specify the destination(s). You can specify To use the scanner functions, several multiple destinations. settings must be made beforehand. For details about these settings, For scan to e-mail: see "Accessing User Tools", Connecting Before you select destination(s), make...
  • Page 7 How to save to the machine’s hard How to save to the machine's hard disk... Registering an E-mail destination... disk... (Storing and Saving the Scanned Documents) (Registering Addresses and Users, Connecting the Machine/ System Settings A Press the {Home} key on the lower A Press the {User Tools} key.

  • Page 9: Table Of Contents

    TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. Easy Search Searching by What You Want to Do........................9 Reducing my Costs............................9 Converting Documents to Electronic Formats Easily................. 10 Registering Destinations..........................11 Operating the Machine More Effectively....................
  • Page 10 Turning On the Main Power........................44 Turning Off the Main Power........................44 Logging In the Machine...........................46 When the Authentication Screen is Displayed..................46 User Code Authentication Using the Control Panel.................. 46 Logging In Using the Control Panel......................46 Logging Out Using the Control Panel......................47 Placing Originals..............................48 Placing Originals on the Exposure Glass....................48 Placing Originals in the Auto Document Feeder..................
  • Page 11 Combining Multiple Pages into Single Page....................75 When Using the PCL 6 Printer Driver......................75 Types of Combine Printing.......................... 75 Printing on Envelopes............................77 Configuring Envelope Settings Using the Control Panel................77 Printing on Envelopes Using the Printer Driver...................77 Saving and Printing Using the Document Server................... 79 Storing Documents in Document Server.....................79 Managing Documents Stored in Document Server...................80 5.
  • Page 12 Loading Paper into the A3/11 × 17 Tray Unit..................106 Loading Paper into Trays 2 and 3......................107 Loading Paper into the Multi Bypass Tray (Tray 7)................108 Loading Paper into the Large Capacity Tray..................111 Loading Paper into the Three-tray Wide Large Capacity Tray............. 112 Loading Paper into the Two-tray Wide Large Capacity Tray..............113 Loading Paper into the Interposer......................
  • Page 13 Messages Displayed on the Client Computer..................209 When Other Messages Appear........................216 When There Is a Problem Scanning or Storing Originals..............218 When the Home Screen Cannot Be Edited.....................218 When the Address Book Is Updated....................... 219 When Data Cannot Be Sent Due to a Problem with the Destination.............220 When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......221 When Problems Occur While Logging In....................

  • Page 14: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

  • Page 15: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CWW201 The following information is region-specific.

  • Page 16: Names Of Major Features

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • LCIT RT5070 Large Capacity Tray (LCT) • Wide Large Capacity Tray Wide LCT (in this manual, "wide LCT" refers to the three-tray wide LCT and the two-tray wide LCT) •...

  • Page 17: Easy Search

    1. Easy Search You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. You can use the copy function, Document Server function, scanner function, and programs on Type 1, 2, or 3 machines only.

  • Page 18: Converting Documents To Electronic Formats Easily

    1. Easy Search Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan Storing scan files on media...

  • Page 19: Registering Destinations

    Searching by What You Want to Do Registering Destinations CAY062 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions...
  • Page 20 1. Easy Search Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print Adding shortcuts to frequently used programs or Web pages See "Adding Icons to the [Home] Screen", Convenient Functions...

  • Page 21: What You Can Do With This Machine

    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. You can use the copy function, Document Server function, scanner function, and programs on Type 1, 2, or 3 machines only. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen.

  • Page 22: Making Copies Using Various Functions

    1. Easy Search Making Copies Using Various Functions CWW102 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine to detect the original size automatically.

  • Page 23: Printing Data Using Various Functions

    What You Can Do with This Machine See "Finishing", Copy/ Document Server • The perfect binder allows you to apply adhesive to the spine of gathered pages to bind them in a booklet. See "Finishing", Copy/ Document Server Printing Data Using Various Functions CWW103 •...

  • Page 24: Utilizing Stored Document

    1. Easy Search • The perfect binder allows you to apply adhesive to the spine of gathered pages to bind them in a booklet. See "Perfect Binding", Print • You can print files stored on a removable memory device and specify print conditions such as print quality and print size.

  • Page 25: Connecting Two Machines For Copying

    What You Can Do with This Machine Connecting Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines simultaneously (Connect Copy).

  • Page 26: Using The Scanner In A Network Environment

    1. Easy Search Using the Scanner in a Network Environment CWW106 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Basic Procedure When Using Scan to Folder", Scan •...

  • Page 27: Preventing Information Leakage (Security Functions)

    What You Can Do with This Machine CWW107 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.

  • Page 28: Centrally Controlling Scan Conditions And Distribution

    1. Easy Search • You can limit the usage of functions for each user. • See Security Guide Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2 or later to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.

  • Page 29: Preventing Unauthorized Copying

    What You Can Do with This Machine CWW110 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
  • Page 30 1. Easy Search • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied. If a document protected by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security unit, the machine beeps to notify users that unauthorized copying is being attempted.

  • Page 31: Getting Started

    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. You can load and scan originals on a Type 1, 2, or 3 machine. Front and left view CWW202 1.
  • Page 32 2. Getting Started If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. The ADF scans both sides of an original simultaneously. 3. Exposure glass Place originals face down here. 4.
  • Page 33 Guide to Names and Functions of Components Front and right view CWW203 1. Attention light See page 26 "Guide to Functions of the Attention Light". 2. ADF's extender Pull this extender to support large paper.

  • Page 34: Guide To Functions Of The Attention Light

    2. Getting Started Rear and left view CWW204 1. Vents Prevent overheating. 2. Earth leakage breaker Protects users from electric shock. For details about checking the earth leakage breaker, see "Checking the Earth Leakage Breakers", Maintenance and Specifications Guide to Functions of the Attention Light •...
  • Page 35 Guide to Names and Functions of Components CUV121 The attention light notifies the user by light when there is a paper jam or no paper is left. The colors of the lamp and their meanings are as follows: Lamp Status The bottom lamp lights blue.
  • Page 36 2. Getting Started Lamp Status The top lamp flashes yellow. Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting...

  • Page 37: Guide To Functions Of The Machine's Options

    Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options You can use the copy function and scanner function on Type 1, 2, or 3 machines only. Some options can be installed in Types 1 to 3, Type 4 or 5. •...
  • Page 38 2. Getting Started 3. High capacity stacker Consists of the following paper trays: • Stacker upper tray • Stacker tray The stacker upper tray can hold up to 250 sheets of paper, and stacker tray can hold up to 5,000 sheets of paper.
  • Page 39 Guide to Functions of the Machine's Options 16. A3/11 × 17 tray unit You can load A3, 11 × 17 or larger size paper in Tray 1 using this unit. If you install the A3/11 × 17 tray unit on your machine, you cannot use it as a tandem tray. An indicator on the front left side of the tray lights while paper is feeding.

  • Page 40: Changing The Display Language

    2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press the [Language] key until the language you want to display appears. CWW225...

  • Page 41: How To Use The [Home] Screen

    How to Use the [Home] Screen How to Use the [Home] Screen You can use the copy function, Document Server function, scanner function, and programs on Type 1, 2, or 3 machines only. The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen.

  • Page 42: Adding Icons To The [Home] Screen

    2. Getting Started Press to switch pages when the icons are not displayed on one page. 6. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see page 34 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon.
  • Page 43 How to Use the [Home] Screen • You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details, see "Deleting an Icon on the [Home] Screen", Convenient Functions • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen", Convenient Functions Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor.
  • Page 44 2. Getting Started Press [Edit Home]. Press [Add Icon]. Press the [Application] tab. Select the application you want to add. Specify the position where [Blank] is displayed.
  • Page 45 How to Use the [Home] Screen Press [OK]. Press the [User Tools] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.

  • Page 46: Registering Frequently Used Functions

    2. Getting Started Registering Frequently Used Functions You can use this function on Type 1, 2, or 3 machines only. Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 50 programs •...
  • Page 47 Registering Frequently Used Functions Press the [Program] key. CWW405 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • You can enter up to 40 characters for a program name. • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the [Program] key, when modes are cleared or reset, and after the machine is turned on.

  • Page 48: Example Of Programs

    2. Getting Started • Destinations can be registered to a program of the scanner mode only when [Include Destinations] is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting, see "General Settings", Scan • Folder destinations that have protection codes cannot be registered to a program of the scanner mode.
  • Page 49 Registering Frequently Used Functions Program name Program description Effect Stamping Specify [User Stamp] in [Stamp]. You can stamp the name of your corporate name company on copies of working or copy architectural drawings. Your company name needs to be pre- registered in the machine.
  • Page 50 2. Getting Started Program name Program description Effect Unified-size scan In [Scan Settings], select [Mixed You can skip this procedure to unify Original Sizes] in [Scan Size] and the size when reprinting scanned specify the finished size of scanned data. data in [Reduce / Enlarge] under [Edit].
  • Page 51 Registering Frequently Used Functions • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.

  • Page 52: Turning On/Off The Power

    2. Getting Started Turning On/Off the Power You can use the ADF and the address list on a Type 1, 2, or 3 machine. The main power switch is on the top left of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
  • Page 53 Turning On/Off the Power Open the main power switch cover, and then push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.

  • Page 54: Logging In The Machine

    2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.

  • Page 55: Logging Out Using The Control Panel

    Logging In the Machine Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.

  • Page 56: Placing Originals

    2. Getting Started Placing Originals You can place originals on a Type 1, 2, or 3 machine. Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched.
  • Page 57 Placing Originals 2 2 1 CWW355 1. Sensors Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CWW356 1.
  • Page 58 2. Getting Started...

  • Page 59: Copy

    3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. You can use this function on Type 1, 2, or 3 machines only. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF.
  • Page 60 3. Copy Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF.

  • Page 61: Auto Reduce / Enlarge

    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
  • Page 62 3. Copy Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.

  • Page 63: Duplex Copying

    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
  • Page 64 3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./ Combine/ Series]. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output.

  • Page 65: Specifying The Original And Copy Orientation

    Duplex Copying Select the original orientation. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. •...
  • Page 66 3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].

  • Page 67: Combined Copying

    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.

  • Page 68: One-Sided Combine

    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.

  • Page 69: Two-Sided Combine

    Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./ Combine/ Series]. Press [Combine].
  • Page 70 3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side.
  • Page 71 Combined Copying Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. Select the number of originals to combine. Press [OK]. Select the paper size.

  • Page 72: Copying Onto Custom Size Paper From The Multi Bypass Tray (Tray 7)

    3. Copy Copying onto Custom Size Paper from the Multi Bypass Tray (Tray 7) Paper that has a horizontal length of 139.7–487.7 mm (5.50–19.20 inches) and a vertical length of 100.0–330.2 mm (3.94–13.00 inches) can be fed in from the multi bypass tray (Tray 7). Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.

  • Page 73: Copying Onto Envelopes

    Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the multi bypass tray (Tray 7) or wide LCT. Specify the thickness of the paper according to the weight of the envelopes you are printing on.

  • Page 74: Copying Onto Envelopes From The Wide Large Capacity Tray

    3. Copy Specify the envelope size, and then press [OK]. Press [Special Paper]. Select [Envelope], and then press [OK]. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Wide Large Capacity Tray Before using this function, specify the paper size and type under [Tray Paper Settings]. For the paper type, select [Envelope].

  • Page 75: Sort

    Sort Sort The machine assembles copies as sets in sequential order. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or high capacity stacker is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
  • Page 76 3. Copy Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.

  • Page 77: Storing Data In The Document Server

    Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
  • Page 78 3. Copy...

  • Page 79: Print

    4. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.

  • Page 80: Displaying The Printer Driver Properties

    4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.

  • Page 81: Standard Printing

    Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.

  • Page 82: Printing On Both Sides Of Sheets

    4. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain, Recycled, Color 1, Color 2, Letterhead, Preprinted, Prepunched, Yellow, Green, Blue, Purple, Ivory, Orange, Pink, Red, Gray, Bond, Cardstock, Coated (Glossy), Coated (Matted) When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click...

  • Page 83: Combining Multiple Pages Into Single Page

    Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click [Print].
  • Page 84 4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...

  • Page 85: Printing On Envelopes

    Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Press the [Paper Setting] key. CWY003 Select the paper tray in which the envelopes are loaded. Press [Manual Paper Settings].
  • Page 86 4. Print In the "Input Tray:" list, select the paper tray where the envelopes are loaded. In the "Paper Type:" list, select [Envelope]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box.

  • Page 87: Saving And Printing Using The Document Server

    Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. You can use this function on Type 1, 2, or 3 machines only. •...

  • Page 88: Managing Documents Stored In Document Server

    4. Print Specify the folder number to store the document in the "Folder Number" box. When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder. If the folder is protected by a password, enter the password in the "Folder Password:" box.

  • Page 89: Scan

    5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. You can use this function on Type 1, 2, or 3 machines only. Basic Procedure When Using Scan to Folder •...

  • Page 90: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information

    5. Scan If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK].
  • Page 91 Basic Procedure When Using Scan to Folder Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a space between "set" and "user".) Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing.

  • Page 92: Registering An Smb Folder

    5. Scan Click [OK]. Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in step 2, and then click [Properties].
  • Page 93 Basic Procedure When Using Scan to Folder Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
  • Page 94 5. Scan Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. Press [Connection Test] to check the path is set correctly. Press [Exit].

  • Page 95: Deleting An Smb Registered Folder

    Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].

  • Page 96: Entering The Path To The Destination Manually

    5. Scan Press [Folder]. Press the protocol which is not currently selected. A confirmation message appears. Press [Yes]. Press [OK]. Press [Exit]. Press the [User Tools] key. Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder.

  • Page 97: Basic Procedure For Sending Scan Files By E-Mail

    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CWW220 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.

  • Page 98: Registering An E-Mail Destination

    5. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK]. • Press [Original Feed Type], [2 Sided Original], and then press [OK]. •...

  • Page 99: Deleting An E-Mail Destination

    Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. Press [E-mail].

  • Page 100: Entering An E-Mail Address Manually

    5. Scan Press [E-mail]. Press [Change] under "E-mail Address". Press [Delete All], and then press [OK]. Press [OK]. Press [Exit]. Press the [User Tools] key. Entering an E-mail Address Manually Press [Manual Entry]. Enter the e-mail address. Press [OK].

  • Page 101: Basic Procedure For Storing Scan Files

    Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.

  • Page 102: Checking A Stored File Selected From The List

    5. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...

  • Page 103: Specifying The File Type

    Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.

  • Page 104: Specifying Scan Settings

    5. Scan Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].

  • Page 105: Document Server

    6. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. You can use this function on Type 1, 2, or 3 machines only. Storing Data This section describes the procedure for storing documents on the Document Server.
  • Page 106 6. Document Server Press the [Home] key on the bottom left of the control panel, and press the [Document Server] icon on the [Home] screen. CWW220 Press [To Scanning Screen]. Press [Target Folder to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].

  • Page 107: Printing Stored Documents

    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Output/ Finisher] ([Output], [Finisher], [Folding Unit], [Perfect Binding], [Stacker]) •...
  • Page 108 6. Document Server...

  • Page 109: Web Image Monitor

    7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
  • Page 110 7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.

  • Page 111: Adding Paper And Toner

    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper You can use the copy function and ADF on Type 1, 2, or 3 machines only. You can load and scan originals on a Type 1, 2, or 3 machine.

  • Page 112: Fanning The Paper

    8. Adding Paper and Toner Fanning the paper • If you load coated paper, label paper, or thick paper of 163.1–300.0 g/m (60.1 lb. Cover– 165.0 lb. Index) in the three-tray wide LCT, it is important that you fan the sheets thoroughly. Misfeeds may occur if paper is not fanned thoroughly.

  • Page 113: Loading Paper Into Tray 1

    Loading Paper Make sure there is space between the sheets. CVA071 Loading Paper into Tray 1 (mainly Europe) Tray 1 can hold A4 paper only. If you want to print on 8 × 11 from Tray 1, contact your service representative.

  • Page 114: Loading Paper Into The A3/11 × 17 Tray Unit

    8. Adding Paper and Toner Square the paper and load it print side down. Do not stack paper over the limit mark. • Whole tray pulled out CWW302 • Left half of the tray pulled out CWW303 Carefully push the paper tray fully in. •...

  • Page 115: Loading Paper Into Trays 2 And 3

    Loading Paper • Check the paper edges are aligned at the right side. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DER058 Square the paper and load it print side down. Do not stack paper over the limit mark.

  • Page 116: Loading Paper Into The Multi Bypass Tray (Tray 7)

    8. Adding Paper and Toner • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3–63.0g/m (14.0–16.9 lb.
  • Page 117 Loading Paper • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 122 "Recommended Paper Sizes and Types". •...
  • Page 118 8. Adding Paper and Toner CWW312 Press the elevator switch on the multi bypass tray (Tray 7). CWW313 1. Elevator switch The lamp of the elevator switch is blinking while the tray is going up, and keeps lit when it stops. Press the elevator switch to move down the tray if you want to either add paper or remove jammed ones.

  • Page 119: Loading Paper Into The Large Capacity Tray

    Loading Paper Loading tab stock into the multi bypass tray (Tray 7) When setting tab stock, always use the tab fence. Tabs must be set at the right side of the multi bypass tray (Tray 7). CWW308 1. Tab fence 2.

  • Page 120: Loading Paper Into The Three-Tray Wide Large Capacity Tray

    8. Adding Paper and Toner Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CWW315 Load paper into the paper tray with print side up. Do not stack paper over the limit mark. CWW316 Carefully push the paper tray fully in.

  • Page 121: Loading Paper Into The Two-Tray Wide Large Capacity Tray

    Loading Paper Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CWW319 Load paper into the paper tray with print side up. Do not stack paper over the limit mark. CWW320 Carefully push the paper tray fully in.
  • Page 122 8. Adding Paper and Toner • Check the paper edges are aligned at the left side. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DER088 Load paper into the paper tray with print side up. Do not stack paper over the limit mark.

  • Page 123: Loading Paper Into The Interposer

    Loading Paper Loading Paper into the Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. While pressing the release lever, align the side fences with the paper size to be loaded. CWW321 Load paper orderly.

  • Page 124: Loading Cover Sheets Into The Interposer Of The Perfect Binder

    8. Adding Paper and Toner Interposer Loading Cover Sheets into the Interposer of the Perfect Binder • The length/size of cover sheets depends on the thickness of the spine. • Load paper in the orientation. • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly detected or paper jams.
  • Page 125 Loading Paper CWW369 1. Length of book block sheet 2. Thickness of spine 3. Length of cover sheet Orientation and binding position of covers and originals This section explains the orientation and binding positions of covers and originals. Place covers and originals in the orientation in which they are read. Placing the cover Placing the book block Binding position...

  • Page 126: Loading Orientation-Fixed Paper Or Two-Sided Paper

    8. Adding Paper and Toner While lightly pinching the side fence, align it with the paper size to be loaded. CWW323 Load paper face up and neatly stacked. Do not stack paper over the limit mark. CWW324 • You cannot perfect bind a booklet if the thickness of the book block's spine exceeds 23 mm (0.9 inches).
  • Page 127 Loading Paper Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper as shown below. • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below.
  • Page 128 8. Adding Paper and Toner Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Multi bypass tray Trays 2–3 or A3/11 (Tray 7), Copy side Tray 1 × 17 tray unit LCT, or Wide LCT One-sided Two-sided •...
  • Page 129 Loading Paper Multi bypass tray Trays 2–3 or A3/11 (Tray 7), Print side Tray 1 × 17 tray unit LCT, or Wide LCT Two-sided • In copier mode: • For details about how to make two-sided copies, see page 55 "Duplex Copying". •...

  • Page 130: Recommended Paper

    8. Adding Paper and Toner Recommended Paper You can use the copy function on Type 1, 2, or 3 machines only. Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
  • Page 131 Recommended Paper Tray 1 (A3/11 × 17 tray unit) Paper type and weight Paper size Paper capacity 52.3–256.0g/m (14.0 lb. 1,000 sheets Bond–141.0 lb. Index) Paper Weight 1–Paper Weight 6 11 × 17 52.3–256.0g/m (14.0 lb. 1,000 sheets Bond–141.0 lb. Index) Paper Weight 1–Paper , B4 JIS , 11 ×...
  • Page 132 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–256.0g/m (14.0 lb. Custom size: 500 sheets Bond–141.0 lb. Index) Paper Weight 1–Paper Vertical: 139.7–330.2 mm Weight 6 Horizontal: 139.7–457.2 mm Vertical: 5.50–13.00 inches Horizontal: 5.50–18.00 inches Translucent paper A3 , A4 , B4 JIS , B5 JIS...
  • Page 133 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–216.0 g/m (14.0 lb. 500 sheets Bond–79.9 lb. Cover) Paper Weight 1–Paper B5 JIS , B6 JIS , 8 × 14 , Weight 5 × 13 , 8 × 11 , 8 ×...
  • Page 134 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Translucent paper A3 , A4 , B4 JIS , B5 JIS OHP transparencies × 11 Tab stock A4 , 8 × 14 , 8 × 11 Envelopes 10 sheets Vertical: 100.0–330.2 mm Horizontal: 139.7–487.7 mm...
  • Page 135 Recommended Paper *1 Do not stack paper over the limit mark. The maximum number of sheets you can set at once depends on the paper's thickness and condition. *2 You can load paper into Tray 5 only. *3 The tab sheet holder is required. LCT (Tray 6) Paper type and weight Paper size...
  • Page 136 8. Adding Paper and Toner Three-tray wide LCT (Trays 4 and 6) Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. Paper sizes that can be detected 1,000 sheets Bond–141.0 lb. Index) automatically: Paper Weight 1–Paper Weight 6 A3 , A4 , A5 , B4 JIS ,...
  • Page 137 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. Select the paper size using the 1,000 sheets Bond–141.0 lb. Index) Tray Paper Settings menu: Paper Weight 1–Paper Weight 6 , B5 JIS , B6 JIS ×...
  • Page 138 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity OHP transparencies × 11 Tab stock × 11 Envelopes 10 sheets Vertical: 100.0–330.2 mm Horizontal: 139.7–487.7 mm Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches *1 The postcard side fences are required to load paper that is between 100.0 and 139.2 mm (3.94 and 5.49 inches).
  • Page 139 Recommended Paper Paper type and weight Paper size Paper capacity 40.0–300.0 g/m (10.7 lb. Select the paper size using the 2,000 sheets Bond–165.0 lb. Index) Tray Paper Settings menu: Paper Weight 0–Paper Weight 7 , B5 JIS , B6 JIS ×...
  • Page 140 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 40.0–300.0 g/m (10.7 lb. Custom size: 2,000 sheets Bond–165.0 lb. Index) Paper Weight 0–Paper Vertical: 100.0–330.2 mm Weight 7 Horizontal: 139.7–487.7 mm Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches Translucent paper A3 , A4...
  • Page 141 Recommended Paper Two-tray wide LCT (Trays T1 to T4) Paper type and weight Paper size Paper capacity 40.0–350.0 g/m (10.7 lb. Paper sizes that can be detected 2,400 sheets Bond–193.3 lb. Index) automatically: Paper Weight 0–Paper Weight 8 A3 , A4 , A5 , B4 JIS , 11 ×...
  • Page 142 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 40.0–350.0 g/m (10.7 lb. Select the paper size using the 2,400 sheets Bond–193.3 lb. Index) Tray Paper Settings menu: Paper Weight 0–Paper Weight 8 A6 , B5 JIS , B6 JIS , 8 ×...
  • Page 143 Recommended Paper Paper type and weight Paper size Paper capacity Coated: Glossy Paper sizes that can be detected – automatically: Coated: Matte A3 , A4 , A5 , B4 JIS , 11 × 17 , 8 × 14 , 8 ×...
  • Page 144 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Coated: Glossy Custom size: – Coated: Matte Vertical: 139.7–330.2 mm Horizontal: 139.7–487.7 mm Vertical: 5.50–13.00 inches Horizontal: 5.50–19.20 inches Translucent paper A3 , A4 , B5 JIS OHP transparencies ×...
  • Page 145 Recommended Paper Interposer Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Paper sizes that can be detected 220 sheets × 2 Bond–79.9 lb. Cover) automatically: Paper Weight 2–Paper Weight 5 A3 , A4 , A5 , B4 JIS , B5 JIS , 11 ×...
  • Page 146 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Select the paper size using the 220 sheets × 2 Bond–79.9 lb. Cover) Tray Paper Settings menu: Paper Weight 2–Paper Weight 5 B5 JIS , 8 ×...
  • Page 147 Recommended Paper Interposer of the perfect binder Paper type and weight Paper size Paper capacity 90.0–300.0 g/m (24.1 lb. Paper sizes that can be 200 sheets (or up to 24 mm in Bond–165.0 lb. Index) detected automatically: height) × 2 Paper Weight 3–Paper Weight 7 A3 , 8K , 13 ×...
  • Page 148 8. Adding Paper and Toner Paper thickness Paper Metric Bond paper Cover paper Index paper thickness Paper Weight 40.0–52.2 10.7–13.9 lb. 14.8–18.9 lb. 22.1–28.9 lb. Bond Cover Index Paper Weight 52.3–63.0 14.0–16.9 lb. 19.0–23.0 lb. 29.0–34.9 lb. Bond Cover Index 63.1–80.0 17.0–21.0 lb.
  • Page 149 Recommended Paper • You can specify whether or not the machine auto detects multi-sheet feeds in paper from every tray. In the Adjustment Settings for Operators menu, you can also specify whether current jobs are suspended or continued when a multi-sheet feed is detected. However, depending on the condition of the paper, the machine may not detect a multi-sheet feed correctly.

  • Page 150: Thick Paper

    8. Adding Paper and Toner • When outputting to the high capacity stacker, specify the output tray as the stacker upper tray. For details, see "General Features", Connecting the Machine/System Settings • When loading translucent paper: • It is recommended to place one sheet at a time. •...
  • Page 151 Recommended Paper Paper 64.0 g/m (17.1 lb. Paper heavier than 64.0 Direction of paper grain Bond) or less (17.1 lb. Bond) • Select [Paper Weight 5], [Paper Weight 6], [Paper Weight 7], or [Paper Weight 8] as the paper thickness for the tray in [Tray Paper Settings]. •...
  • Page 152 8. Adding Paper and Toner CDL070 If you are copying or printing onto side-opening envelopes in the orientation, flaps must be at the right side of the wide LCT or multi bypass tray (Tray 7). If you are copying or printing in the orientation, flaps must be at the bottom side of the three-tray wide LCT or multi bypass tray (Tray 7).

  • Page 153: Paper Storage

    Recommended Paper Storage of envelopes Keep envelopes stored in sealed plastic bags and remove only the quantity needed. Do not add envelopes during printing, as this might cause misfeeds. • Be sure to specify the size of the envelope and flap size in [Tray Paper Settings]. For details, see "Changing to a Custom Paper Size", Paper Specifications and Adding Paper •...

  • Page 154: Registering A Custom Paper

    8. Adding Paper and Toner Registering a Custom Paper • When you print on 12 × 18 coated paper weighing 163.1 to 350.0 g/m , be sure to use one of the following items in [Paper Name] in the Paper Library. •...

  • Page 155: Selecting The Paper's Name From The Paper Library

    Registering a Custom Paper Selecting the Paper's Name from the Paper Library Press the [Paper Setting] key. CWY003 Press [Edit Custom Paper]. Press [Recall from Paper Library]. Select the name of the paper that you want to register. Press [ Previous] or [ Next] to scroll through the list to find the paper that you want to select. You can select two or more types of paper.

  • Page 156: Registering A Paper Whose Paper Name Is Not Displayed In The Paper Library

    8. Adding Paper and Toner Registering a Paper Whose Paper Name is Not Displayed in the Paper Library If the paper you want is not in the library's paper list or you don't know the name of the paper, use the following procedures: •...
  • Page 157 Registering a Custom Paper Press [Program to Custom Paper]. Press [Yes]. Press [Exit] twice. Press the [Paper Setting] key. You can also close the [Tray Paper Settings] screen by pressing [Exit]. • You can check and change the settings of the registered custom paper such as the paper size setting on the [Edit Custom Paper] screen.
  • Page 158 8. Adding Paper and Toner Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. Press [Change] for [Paper Name]. Enter the name of the paper, and then press [OK]. Press [Change] for [Paper Size]. Select a paper size, and then press [OK].

  • Page 159: Registering A New Custom Paper By Modifying An Existing Paper

    Registering a Custom Paper • Plain Paper: White paper • Color Paper 1: Light-colored paper • Color Paper 2: Dark-colored paper • For details about custom paper settings, see "Custom Paper Settings", Paper Settings • For details about [Advanced Settings], contact your machine administrator. Registering a New Custom Paper by Modifying an Existing Paper You can open and modify the settings of a registered custom paper and register them as a new custom paper.
  • Page 160 8. Adding Paper and Toner Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. Press [Use Another Custom Paper's Settings]. Select the custom paper whose settings you want to modify. Press [OK].

  • Page 161: Adding Toner

    Adding Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. You can send scanned documents on a Type 1, 2, or 3 machine. •...
  • Page 162 8. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter.

  • Page 163: Sending Scanned Documents When Toner Has Run Out

    Adding Toner • Do not remove the inner cap. • If you cannot get it to click in, pull out the toner cartridge a little, slightly rotate it to the left or right, then try again. • Do not remove toner cartridges that are being used or install toner cartridges that are partially used.
  • Page 164 8. Adding Paper and Toner (mainly North America) Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers.

  • Page 165: Menu Items And Functions

    Menu Items and Functions Menu Items and Functions All items in Adjustment Settings for Operators appear regardless of which of the machine's optional components are installed. If you change the settings of options that are not installed, the changes will have no effect.
  • Page 166 8. Adding Paper and Toner Item Description 0304 Skew Detection Specify whether or not to detect paper skew. 0310 Adjust Paper Curl Specify the method for straightening curled sheets. Select the method according to the direction and degree of curl. Machine: Maintenance For details about the following items, see "Machine: Maintenance", Paper Settings Item...
  • Page 167 Menu Items and Functions Finishing: Fold For details about the following items, see "Finishing: Fold", Paper Settings Item Description 0701 Half Fold Position (Multi- Adjust the fold position of half folded sheets when using sheet Fold) the multi-folding unit. 0702 Letter Fold-out Position 1 Adjust the fold position for the bottom segment of letter (Multi-sheet Fold)
  • Page 168 8. Adding Paper and Toner Item Description 0907 Maximum Stack Quantity Set the maximum number of sheets for the stacker tray. in Stacker Tray...

  • Page 169: Troubleshooting

    9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. The Original Misfeed icon is displayed on Type 1, 2 and 3 machines. Status icons Status : Paper Misfeed icon...
  • Page 170 9. Troubleshooting Status icons Status : Service Call icon Appears when the machine is malfunctioning or requires maintenance. : Open Cover icon Appears when one or more covers of the machine are open.

  • Page 171: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing

    When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen.
  • Page 172 9. Troubleshooting The following table explains problems that cause the indicator lamp for the [Check Status] key to light or flash. Problems Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out.

  • Page 173: When The Machine Makes A Beeping Sound

    When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. The beep patterns related to the exposure glass, scanner, copy, and Document Server functions are produced on Type 1, 2, and 3 machines.

  • Page 174: When You Have Problems Operating The Machine

    9. Troubleshooting When You Have Problems Operating the Machine The descriptions related to copy and Document Server functions are intended for Type 1, 2, and 3 machines. Problems Causes Solutions The machine does not turn on. The AC power switch has not Turn on the AC power switch.
  • Page 175 When You Have Problems Operating the Machine Problems Causes Solutions The display is turned off. The machine is in Sleep mode. Press the [Energy Saver] key or the [Check Status] key to cancel Sleep mode. Nothing happens when the The power is turned off. Make sure the main power [Check Status] key or the indicator is off, and then turn on...
  • Page 176 9. Troubleshooting Problems Causes Solutions Misfeeds occur frequently. Using curled paper often causes • Take the stiffness out of the misfeeds, soiled paper edges, paper with your hands to or slipped positions while straighten out the curl. performing staple or stack •...
  • Page 177 When You Have Problems Operating the Machine Problems Causes Solutions Misfeeds occur frequently. Paper of undetectable size has • Remove the misfed paper. been loaded. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting • If you load a paper size that is not selected automatically, you need to specify the paper size with...
  • Page 178 9. Troubleshooting Problems Causes Solutions Misfeeds occur when printing to The envelopes are curled. Make sure you fully flatten envelopes. curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them...
  • Page 179 When You Have Problems Operating the Machine Problems Causes Solutions Cannot print in duplex mode. You have selected a paper type In [Tray Paper Settings], select a that cannot be used for duplex paper type that can be used for printing.
  • Page 180 9. Troubleshooting Problems Causes Solutions The function does not run or The function cannot be Wait a while. When the cannot be used. performed while the Address Address Book backup is Book is being backed up from complete, the function will be Web Image Monitor or other performed.
  • Page 181 When You Have Problems Operating the Machine Problems Causes Solutions Output paper to the stacker tray • When using coated paper, Select [Adjust Curl: Weak] does not align properly. the output paper to the or [Adjust Curl: Strong] stacker tray might fail to under [Adjust Paper Curl] in align properly.

  • Page 182: When Multiple Functions Cannot Be Executed Simultaneously

    9. Troubleshooting Problems Causes Solutions The position of the fold is Multi-sheet Fold has been In [Output/Customize incorrect when Letter Fold-in is specified when only one sheet is Function/Finisher] on the initial applied to a B5 JIS sheet. being printed. copier screen, under [Folding Unit], select [Letter Fold-in].

  • Page 183: Messages Displayed When Using The Copy/Document Server Function

    Messages Displayed When Using the Copy/Document Server Function Messages Displayed When Using the Copy/ Document Server Function The messages related to copy and Document Server functions are displayed on Type 1, 2 and 3 machines. Messages Causes Solutions "Adjusting the temperature The binding glue is being Wait until the glue has reached the of the binding glue."...
  • Page 184 9. Troubleshooting Messages Causes Solutions "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page"...
  • Page 185 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Exceeded max. No. of The number of sheets per set Check the maximum number of sheets sheets possible for Ring exceeds the limit for Ring that can be ring bound. For details Binding."...
  • Page 186 9. Troubleshooting Messages Causes Solutions "Perfect Binding is not Perfect Binding is not Check the current settings. For details available with the settings." possible under the settings about which functions are not that you have specified. available when Perfect Binding is specified, see "Perfect Binding", Copy/ Document Server "Perfect Binding is not...

  • Page 187: When Using The Connect Copy Function

    Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Ring Binding is not Ring Binding is not possible Check the current settings. For details available with the settings." under the settings that you about which functions are not have specified.
  • Page 188 9. Troubleshooting Messages Causes Solutions "Cannot print from the sub- A paper or staple jam has • Follow the instructions displayed. machine. Check the status of occurred on the sub- For details about adding toner, the sub-machine." machine, or toner or other see "Adding Toner", Maintenance supplies need to be and Specifications...
  • Page 189 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "The Designation Sheet n Designation Sheet settings Make the same settings on both setting(s) of sub-machine is on the two machines do not machines. different from main match. machine." ("n"...

  • Page 190: Messages Displayed When Using The Printer Function

    9. Troubleshooting Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. The messages related to the Document Server function are displayed on Type 1, 2 and 3 machines. Messages Displayed on the Control Panel When Using the Printer Function •...
  • Page 191 Messages Displayed When Using the Printer Function Messages Causes Solutions "Hardware Problem: Wireless The wireless LAN board can be Turn off the power, and then Card" accessed, but an error was confirm the wireless LAN board detected. is inserted correctly. After (A "wireless LAN board"...
  • Page 192 9. Troubleshooting Messages Causes Solutions "Paper size and type are The printer driver settings are • Check that the printer mismatched. Select another tray incorrect or the tray does not driver settings are correct, from the following and press contain paper of the size or and then load paper of the [Continue].
  • Page 193 Messages Displayed When Using the Printer Function Messages Causes Solutions "Perfect Binding is not available Perfect Binding is not possible • Check the number of with this No. of sheets." with the number of sheets that sheets. you have specified. •...

  • Page 194: Messages Printed On The Error Logs Or Reports When Using The Printer Function

    9. Troubleshooting When using direct print from a memory storage device Messages Causes Solutions "Exceeded the limit value for • The size of the selected file Files or groups of files larger total data size of the selected exceeds 1 GB. than 1 GB cannot be printed.
  • Page 195 Messages Displayed When Using the Printer Function When print jobs are canceled Messages Causes Solutions "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "A function which cannot be A print job was cancelled Cancel the function(s) not used with Fold mode was set.
  • Page 196 9. Troubleshooting Messages Causes Solutions "Collate has been cancelled." Collate was canceled. Turn off the power, and then back on again. If the message appears again, contact your service representative. "Exceeded the maximum unit The number of pages the user is For details about Print Volum.
  • Page 197 Messages Displayed When Using the Printer Function When there is a problem with the print settings Messages Causes Solutions "Booklet/Half Fold Error" The job was canceled because Check the settings for saddle you specified invalid settings for stitching or Half Fold. saddle stitching or Half Fold.
  • Page 198 9. Troubleshooting Messages Causes Solutions "Exceeded the maximum The maximum number of multi- Specify fewer sheets. For details number of multi-sheet fold (Half sheet folds (Half Fold) was about the maximum number of Fold)." exceeded. multi-sheet folds (Half Fold), see "Specifications for Multi-Folding Unit", Maintenance and Specifications...
  • Page 199 Messages Displayed When Using the Printer Function Messages Causes Solutions "Print overrun." Images were discarded while PCL 6 printing. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PostScript 3 Select a lower resolution on the printer driver.
  • Page 200 9. Troubleshooting When documents cannot be stored in the Document Server Messages Causes Solutions "Document Server is not You cannot use the Document • For details about using available to use. Cannot store." Server function. Document Server function, contact your administrator. •...
  • Page 201 Messages Displayed When Using the Printer Function Messages Causes Solutions "The print job has been The hard disk became full after • Delete some of the files cancelled because capture a file was stored. stored in the Document file(s) could not be stored: Server.
  • Page 202 9. Troubleshooting Messages Causes Solutions "HDD is full. (Auto)" The hard disk became full while • Delete unneeded files using the error job store function stored in the machine. to store Normal Print jobs as • Reduce the data size of the Hold Print files.
  • Page 203 Messages Displayed When Using the Printer Function Messages Causes Solutions "You do not have a privilege to The logged in user is not For details about how to set use this function. This job has allowed to use the selected permissions, see Security Guide been cancelled."...
  • Page 204 9. Troubleshooting Messages Causes Solutions "Command Error" An RPCS command error • Check if the occurred. communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory size is set correctly in the printer driver.
  • Page 205 Messages Displayed When Using the Printer Function Messages Causes Solutions "Failed to obtain file system." PDF direct printing could not be Turn off the power, and then performed because the file back on again. If the message system could not be obtained. appears again, contact your service representative.
  • Page 206 9. Troubleshooting Messages Causes Solutions "Insufficient Memory" A memory allocation error PCL 6 occurred. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select...

  • Page 207: Messages Displayed When Using The Scanner Function

    Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function The messages related to the scanner function are displayed on Type 1, 2 and 3 machines. Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
  • Page 208 9. Troubleshooting Messages Causes Solutions "Exceeded max. number of The maximum number of The maximum number of alphanumeric characters for the specifiable alphanumeric characters which can be path." characters in a path has been entered for the path is 256. exceeded.
  • Page 209 Messages Displayed When Using the Scanner Function Messages Causes Solutions "The entered file name contains The file name contains a Check the file name specified at invalid character(s). Enter the character that cannot be used. the time of scanning. The file file name again using any of the name specified in the Sending following 1 byte characters.
  • Page 210 9. Troubleshooting Messages Causes Solutions "Check original's orientation." Documents may sometimes not Change the orientation of the be scanned depending on a original, and then try to scan the combination of items such as the original again. specified scaling factor and document size.
  • Page 211 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Not all of the image will be If the scaling factor specified in • Reduce the scaling factor scanned." "Specify Reproduction Ratio" is in "Specify Reproduction too large, part of the image Ratio", and then try to scan may be lost.
  • Page 212 9. Troubleshooting When documents cannot be scanned because the memory is full Messages Causes Solutions "Memory is full. Cannot scan. Because of insufficient hard disk • Wait for a while, and then The scanned data will be space, the first page could not retry the scan operation.
  • Page 213 Messages Displayed When Using the Scanner Function When data transmission fails Messages Causes Solutions "Authentication with the The entered user name or • Check that the user name destination has failed. Check password was invalid. and password are correct. settings. To check the current •...
  • Page 214 9. Troubleshooting When data cannot be sent because a currently used file is selected Messages Causes Solutions "Selected file is currently in use. You cannot change the name of Cancel transmission File name cannot be changed." a file whose status is "Waiting..." ("Waiting..."...
  • Page 215 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Exceeded max. page capacity The number of scanned pages Select whether to send the data per file. Press [Send] to send the exceeded the maximum page that has already been scanned. scanned data, or press [Cancel] capacity.
  • Page 216 9. Troubleshooting Messages Causes Solutions "Could not send the data A time out occurred when using • Reduce the number of because the PC timed out WSD Scanner. Time outs occur originals, and then scan before it was sent." when too much time passes again.

  • Page 217: Messages Displayed On The Client Computer

    Messages Displayed When Using the Scanner Function Messages Causes Solutions "Cannot write on the memory The memory storage device is • Check to see if the memory storage device. Check the faulty, or the file name contains storage device is defective. memory storage device and a character that cannot be used.
  • Page 218 9. Troubleshooting Messages Causes Solutions "Any of Login User Name, Login The entered login user name, Check your login user name, Password or Driver Encryption login password, or driver login password, or driver Key is incorrect." encryption key was invalid. encryption key, and then enter them correctly.
  • Page 219 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Clear Misfeed(s) in ADF." A paper misfeed has occurred • Remove the jammed inside the ADF. originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting •...
  • Page 220 9. Troubleshooting Messages Causes Solutions "Insufficient memory. Close all Memory is insufficient. • Close all the unnecessary other applications, then restart applications running on the scanning." client computer. • Uninstall the TWAIN driver, and then reinstall it after restarting the computer.
  • Page 221 Messages Displayed When Using the Scanner Function Messages Causes Solutions "No response from the The machine or client computer • Check whether the scanner." is not connected to the network machine or client computer correctly. is connected to the network correctly.
  • Page 222 9. Troubleshooting Messages Causes Solutions "Cannot find "XXX" scanner The main power of the Check whether the main power used for the previous scan. previously used scanner is not of the scanner used for the "YYY" will be used instead." set to "On".
  • Page 223 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Scanner is not available. The machine is not connected to • Check whether the Check the scanner connection the network correctly. machine is connected to status." the network correctly. • Deselect the personal firewall function of the client computer.

  • Page 224: When Other Messages Appear

    9. Troubleshooting When Other Messages Appear The messages related to scan function, destination list, user certificate and LDAP server are displayed on Type 1, 2 and 3 machines. Messages Causes Solutions "Cannot connect with the • The wireless LAN board Turn off the power, and then wireless card.
  • Page 225 When Other Messages Appear Messages Causes Solutions "Following output tray is full. The output tray is full. • Remove paper from the Remove paper." output tray to resume printing. If paper is destined for the finisher shift tray, to prevent paper from falling off the tray press the [Stop] key to suspend printing, and then...

  • Page 226: When There Is A Problem Scanning Or Storing Originals

    9. Troubleshooting When There Is a Problem Scanning or Storing Originals Messages Causes Solutions "Cannot detect original size. The machine failed to detect the • Place the original correctly. Select scan size." size of the original. • Specify the scan size, and then place the originals again.

  • Page 227: When The Address Book Is Updated

    When Other Messages Appear Messages Causes Solutions "The format of the image data is The file format of the shortcut The file format of shortcut not valid. See the manual for image to be added is not images to be added must be required data."...

  • Page 228: When Data Cannot Be Sent Due To A Problem With The Destination

    9. Troubleshooting Messages Causes Solutions "Updating the destination list... The destination list is being Wait until the message Please wait. Specified updated from the network using disappears. Do not turn off the destination(s) or sender's name Web Image Monitor. power while this message is has been cleared."...

  • Page 229: When The Machine Cannot Be Operated Due To A Problem With The User Certificate

    When Other Messages Appear When the Machine Cannot Be Operated Due to a Problem with the User Certificate Messages Causes Solutions "The destination cannot be The user certificate (destination A new user certificate must be selected because its encryption certificate) has expired. installed.

  • Page 230: When Problems Occur While Logging In

    9. Troubleshooting Messages Causes Solutions "XXX cannot be YYY because The device certificate (PDF with A new device certificate (PDF the Digital Signature's device digital signature or PDF/A with with digital signature or PDF/A certificate is not currently valid." digital signature) has expired. with digital signature) must be installed.

  • Page 231: When The User Lacks Privileges To Perform An Operation

    When Other Messages Appear When the User Lacks Privileges to Perform an Operation Messages Causes Solutions "You do not have the privileges The logged in user name does For details about how to set to use this function." not have permission for the permissions, see Security Guide selected function.
  • Page 232 9. Troubleshooting Messages Causes Solutions "Exceeded time limit for LDAP A network error has occurred • Try the operation again. If server search. Check the server and connection has failed. the message is still shown, status." the network may be busy. •...

  • Page 233: Index

    INDEX Destination............. 88, 220 Display language..........2 Sided Print............Distributed scan management......Document Server.... 10, 16, 34, 69, 79, 80, 97 DSM............... A3/11 × 17 tray unit........31, 106 Duplex..............AC power switch........... Duplex Copy............. 9, 55 Address Book..........11, 219 Address Book Management.........
  • Page 234 LCT............. Printer. 8, 31, 111 33, 73, 182, 186, 187, 189, 192, 193, 194, LDAP Server............Printer driver............Loading orientation-fixed paper......Problem............166, 218 Loading paper............. Program............11, 38 Loading two-sided paper........Locked Print............Logging in............Quick Install............Logging in to the machine........Logging out the machine........
  • Page 235 Three-tray wide LCT.......... 8, 30 Toner............153, 155 Toner cartridge cover..........Tray 1............24, 105 Tray 2............24, 107 Tray 3............24, 107 Trimmer.............. 8, 29 Turning On/Off the Power........Two-Sided Combine..........Two-sided paper..........Two-tray wide large capacity tray....8, 113 Two-tray wide LCT..........
  • Page 236 MEMO D181-2503A...
  • Page 237 ©2013-2015...
  • Page 238 D181-2503A...

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