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HP Spectre 13x2 Pro Maintenance And Service Manual

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HP Spectre 13 x2 PC Pro Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP Spectre 13x2 Pro

  • Page 1 HP Spectre 13 x2 PC Pro Ultrabook Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 4 Finding your hardware and software information ....................4 Locating hardware ..........................4 Locating software ..........................4 Tablet ..................................5 Display components ..........................5 Edge components ..........................7 Keyboard base ...............................
  • Page 6 5 Removal and replacement preliminary requirements ..................31 Tools required ..............................31 Service considerations ............................31 Plastic parts ............................31 Cables and connectors ........................32 Drive handling ........................... 32 Grounding guidelines ............................32 Electrostatic discharge damage ....................... 32 Packaging and transporting guidelines ................. 34 Workstation guidelines ................
  • Page 7 Hinge assembly ....................... 74 Keyboard ................................75 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ..............78 Starting Setup Utility (BIOS) ..........................78 Updating the BIOS ..............................78 Determining the BIOS version ......................78 Downloading a BIOS update ......................79 Using HP PC Hardware Diagnostics (UEFI) ......................
  • Page 8 viii...

  • Page 9: Product Description

    Keyboard base: Optional support for a 5.0-mm (0.2 in), 500-GB, 5400-rpm, SATA hard drive Optical drive Not supported Audio and video Integrated HP TrueVision webcamera (2.0 megapixels, FHD, 1080p by 30 frames per second), fixed (no tilt), with activity light Dual array digital microphones with appropriate echo-cancellation and noise- suppression software...
  • Page 10 Ambient light sensor (ALS) Digital compass Gyroscope Near field communication (NFC) External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and writes data to digital memory cards such as Secure Digital (SD). Ports Tablet: ●...
  • Page 11 Category Description Security Support for Trust Platfom Module (TPM) Operating system Preinstalled: ● Windows 8 Professional 64-bit ● Windows 8 Standard 64-bit Serviceability End user replaceable part: AC Adapter...

  • Page 12: External Component Identification

    External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, click Device Manager. A list reveals all the devices installed on your computer.

  • Page 13: Tablet

    Record sound. Webcamera light On: The webcamera is in use. HP TrueVision HD Webcamera Records video, captures still photographs, and allows you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or TouchScreen to display the charms, tap Search, and then tap the search box.
  • Page 14 Item Component Description that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Chapter 2 External component identification...

  • Page 15: Edge Components

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.

  • Page 16: Keyboard Base

    Item Component Description NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Power connector Connects an AC adapter. Alignment post connectors (2) Align and attach the tablet to the keyboard base.
  • Page 17 Item Component Description Release latch Releases the tablet. To release the tablet, slide the release latch to the left. Docking connector Connects the tablet to the keyboard base. Keyboard base...

  • Page 18: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key (select models only). Executes frequently used system functions when pressed in combination with the key or the key (select models only). Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 19: Lights

    Lights Item Component Description Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. Wireless light On: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.

  • Page 20: Touchpad

    TouchPad Item Component Description TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...

  • Page 21: Left Side

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.

  • Page 22: Right Side

    Right side Item Component Description USB 3.0 port Connects optional USB devices, such as a keyboard, mouse, external drive, printer, scanner or USB hub. HDMI port Connects an optional video or audio device, such as a high- definition television, any compatible digital or audio component, or a high-speed HDMI device.

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Locating the serial number, product number, and model number You may need the information shown in the following illustration when you travel internationally or when you contact support. Locating the serial number, product number, and model number...

  • Page 24: Tablet Major Components

    Tablet major components Item Component Spare part number Display panel assembly: NOTE: The display panel assembly does not include the display panel assembly cable. The display panel assembly cable is included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information.
  • Page 25 Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 717384-006 Micro-solid-state drive (mSSD): 256-GB mSATA-3 mSSD 749037-001 128-GB mSSD 737218-001 WWAN module: HP lt4112 LTE/HSPA+ Gobi 4G Module 704031-006 HP lt4112 LTE/HPSA+ Mobile Broadband Module 723895-006 (10) Power button board 736889-001 NOTE: The power button board does not include the power button board cable.
  • Page 26 Item Component Spare part number Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 746490-001 W), the Linux operating system, and with WWAN capability Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 738499-601 W), the Windows 8 Professional operating system, but without WWAN capability Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5...

  • Page 27: Keyboard Base Major Components

    Item Component Spare part number (19) Speaker Kit (includes left and right speakers and cables) 736899-001 (20) Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers) 736879-001 (21) Back cover (includes internal shielding): For use only on tablet models equipped with WWAN capability (includes WLAN antenna 742101-001 cables and transceivers and WWAN antenna cables and transceivers) For use only on tablet models not equipped with WWAN capability (includes WLAN antenna...
  • Page 28 Item Component Spare part number For use in Germany 742110-041 For use in Italy 742110-061 For use in the Netherlands 742110-B31 For use in Portugal 742110-131 For use in Russia 742110-251 For use in Saudi Arabia 742110-171 For use in Switzerland 742110-BG1 For use in the United Kingdom and Singapore 742110-031...

  • Page 29: Cable Kit

    Cable Kit Item Component Spare part number Cable Kit, includes: 742103-001 Proximity board cable Webcamera/microphone module cable Power button board cable Volume button board cable TouchScreen board cable NFC module cable Audio/power board cable Docking connector board cable Docking connector board cable (10) Digital card reader board cable (11)

  • Page 30: Miscellaneous Parts

    Miscellaneous parts Component Spare part number 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) 721092-001 Power cord (3-pin, black, 1.83-m): For use in Denmark 490371-081 For use in Europe 490371-021 For use in Italy 490371-061 For use in Switzerland 490371-111...

  • Page 31: Sequential Part Number Listing

    Intel Dual Band Wireless-N 7260AN 802.11a/b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 717384-006 Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 721092-001 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) 723895-006 HP lt4112 LTE/HPSA+ Mobile Broadband Module 723997-006 2-cell, 18-WHr, 2.45-AHr, Li-ion battery (for use only in the keyboard base, includes cable)
  • Page 32 Spare part number Description NOTE: The card reader board does not include the card reader board cable. The card reader board cable is included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information.
  • Page 33 Spare part number Description 742100-001 Back cover for use only on tablet models not equipped with WWAN capability (includes WLAN antenna cables and transceivers) 742101-001 Back cover for use only on tablet models equipped with WWAN capability (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers) 742102-001 Bottom cover (includes rubber feet)
  • Page 34 Spare part number Description 746489-001 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, the Linux operating system, and with WWAN capability (includes replacement thermal material) 746489-501 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, the Windows 8 Standard operating...

  • Page 35: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 36 An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the tablet when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them.

  • Page 37: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 38 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 39: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 40: Cables And Connectors

    Cables and connectors CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the tablet. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 41 CAUTION: To prevent damage to the tablet when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 42: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 43: Removal And Replacement Procedures

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 44: Back Cover

    Back cover Description Spare part number Back cover (includes internal shielding): For use only on tablet models equipped with WWAN capability (includes WLAN antenna cables and 742101-001 transceivers and WWAN antenna cables and transceivers) For use only on tablet models not equipped with WWAN capability (includes WLAN antenna cables and 742100-001 transceivers) Display assembly:...

  • Page 45: Tablet Battery

    Remove the four Phillips PM2.0×4.0 screws that secure the back cover to the display assembly. CAUTION: Before positioning the tablet with the display screen facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display screen.

  • Page 46: Proximity Sensor Module

    WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.

  • Page 47: Webcamera/Microphone Module

    Before removing the proximity sensor module, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. Disconnect all external devices from the tablet.
  • Page 48 Before removing the webcamera/microphone module, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. Disconnect all external devices from the tablet.

  • Page 49: Micro Solid-State Drive (Mssd)

    micro Solid-state drive (mSSD) Description Spare part number 256-GB mSATA-3 mSSD 749037-001 128-GB mSSD 737218-001 Before removing the solid-state drive, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 50: Wlan Module

    WLAN module Description Spare part number Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter 724935-006 Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter 710661-006 Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 717384-006 Before removing the WLAN module, follow these steps: Turn off the tablet.
  • Page 51 Remove the WLAN module (3) by pulling the drive away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 52: Wwan Module

    WWAN module Description Spare part number HP hs3110 HSPA+ Mobile Broadband Module 723895-006 HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-006 Before removing the WWAN module, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 53 Reverse this procedure to install the WWAN module. Removal and replacement procedures...

  • Page 54: Power Button Board

    Power button board Description Spare part number Power button board 736889-001 NOTE: The power button board does not include the power button board cable. The power button board cable is included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information.
  • Page 55 Before removing the heat sink, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. Disconnect all external devices from the tablet.

  • Page 56: Rtc Battery

    Reverse this procedure to install the heat sink. RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 740187-601 Before removing the system board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 57: Volume Button Board

    Detach the RTC battery (2) from the display assembly. (The RTC battery is attached to the display assembly with double-sided adhesive.) Remove the system board. Reverse this procedure to install the system board. Volume button board Description Spare part number Volume button board (includes cable) 736893-001 NOTE:...
  • Page 58 Remove the volume button board (3). Reverse this procedure to install the volume button board. Chapter 5 Removal and replacement preliminary requirements...

  • Page 59: Touchscreen Board

    TouchScreen board NOTE: The TouchScreen board is included with the display panel assembly spare part kit, spare part numbers 737696-001 (13.3-inch, AG, FHD, WLED TouchScreen, display panel assembly) and 737697-001 (13.3-inch, AG, HD, WLED TouchScreen, display assembly). NOTE: The TouchScreen board does not include the TouchScreen board cable. The TouchScreen board cable is included in the Cable Kit, spare part number 742103-001.
  • Page 60 Description Spare part number NOTE: The NFC module does not include the NFC module cable. The NFC module cable is included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information.

  • Page 61: Audio/Power Connector Board

    Audio/power connector board Description Spare part number Aiudio/power connector board 736887-001 NOTE: The audio/power connector board does not include the audio/power connector board cable. The audio/power connector board cable is included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information.

  • Page 62: Vibrator Module

    Reverse this procedure to install the audio/power connector board. Vibrator module Description Spare part number Vibrator module (includes cable) 736901-001 Before removing the vibrator module, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 63 Description Spare part number NOTE: The docking connector board does not include the docking connector board cables. The docking connector board cables are included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information. Before removing the docking connector board, follow these steps: Turn off the tablet.
  • Page 64 Remove the docking connector board (7) and cables. Reverse this procedure to install the docking connector board. Chapter 5 Removal and replacement preliminary requirements...

  • Page 65: Display Panel Cable

    Display panel cable NOTE: The display panel cable is included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information. Before removing the display panel cable, follow these steps: Turn off the tablet.
  • Page 66 Description Spare part number For use only on computer models not equipped with WWAN capability (includes micro SD Card Reader 736891-001 slot) NOTE: The card reader board does not include the card reader board cable. The card reader board cable is included in the Cable Kit, spare part number 742103-001.

  • Page 67: Speakers

    Reverse this procedure to install the card reader board. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 736899-001 Before removing the speakers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 68: Wireless Antennas

    Wireless antennas Description Spare part number Antenna Kit (includes WLAN antenna cables and transceivers and WLAN antenna cables and 736879-001 transceivers) Before removing the wireless antenna cables and transceivers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 69 Detach the wireless antenna transceivers (3) from the display assembly. (The wireless antenna transceivers are attached to the display assembly with double-sided adhesive.) Reverse this procedure to install the wireless antenna cables and transceivers. Removal and replacement procedures...

  • Page 70: System Board

    System board Description Spare part number Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 W), the 746490-601 Windows 8 Professional operating system, and with WWAN capability Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 W), the 746490-501 Windows 8 Standard operating system, and with WWAN capability Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 W), the...
  • Page 71 Disconnect the following cables from the system board: (1) TouchScreen board cable (2) Proximity sensor module cable (3) Power button board cable (4) Docking connector board cable (5) Audio/power connector board cable (6) Webcamera/microphone module cable (7) Docking connector board cable (8) Display panel cable (9) Card reader board cable (10) Volume button board cable...
  • Page 72 Reverse this procedure to install the system board. Chapter 5 Removal and replacement preliminary requirements...

  • Page 73: Keyboard Base Component Replacement Procedures

    Keyboard base component replacement procedures CAUTION: Keyboard base components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the keyboard base and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. There are as many as 63 screws that must be removed, replaced, and/or loosened when servicing the keyboard base.

  • Page 74: I/O Board

    I/O board Description Spare part number I/O board 742108-001 Before removing the I/O board, follow these steps: Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base.
  • Page 75 Remove the I/O board (2). Reverse this procedure to install the I/O board. Removal and replacement procedures...

  • Page 76: Touchpad

    TouchPad Description Spare part number TouchPad (includes cable) 742389-001 Before removing the TouchPad, follow these steps: Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base.

  • Page 77: Keyboard Base Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the keyboard base, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.

  • Page 78: Power Connector Cable

    Remove the keyboard base battery (3) by sliding it up and away at an angle. Reverse this procedure to install the keyboard base battery. Power connector cable Description Spare part number Power connector cable (includes bracket) 742104-001 Before removing the power connector cable, follow these steps: Turn off the tablet and keyboard base.

  • Page 79: Usb Board

    Remove the power connector (5). Reverse this procedure to install the power connector cable and bracket. USB board Description Spare part number USB board (includes USB port) 742106-001 NOTE: The USB board does not include the USB board cable. The USB board cable is included in the Cable Kit, spare part number 742103-001.
  • Page 80 Remove the two Phillips PM2.0×2.0 screws (3) that secure the USB board to the keyboard base. Remove the USB board (4) and cable. Reverse this procedure to install the USB board. Chapter 5 Removal and replacement preliminary requirements...

  • Page 81: Hdmi/Usb Board

    HDMI/USB board NOTE: The HDMI/USB board does not include the HDMI/USB board cable. The HDMI/USB board cable is included in the Cable Kit, spare part number 742103-001. See Cable Kit on page 21 for more Cable Kit spare part information. Description Spare part number HDMI/USB board (includes HDMI port and USB port)

  • Page 82: Hinge Assembly

    Remove the HDMI/USB board (5) and cable. Reverse this procedure to install the HDMI/USB board. Hinge assembly NOTE: The hinge assembly spare part kit includes two cables and two rubber feet. Description Spare part number Hinge assembly (includes 2 cables and 2 rubber feet) 742105-001 Before removing the hinge assembly, follow these steps: Turn off the tablet and keyboard base.

  • Page 83: Keyboard

    Remove the hinge assembly (5) and cables. Reverse this procedure to install the hinge assembly. Keyboard NOTE: The keyboard spare part kit includes the keyboard bracket and keyboard cable. Description Spare part number For use in Belgium 742110-A41 For use in Denmark, Finland, and Norway 742110-DH1 For use in France 742110-051...
  • Page 84 Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base.
  • Page 85 Remove the 22 Phillips PM2.0×3.25 screws that secure the keyboard shield and keyboard to the top cover. NOTE: As the keyboard shield is being removed, make sure the keyboard cable (1) routes smoothly through opening (2) in the keyboard shield. Remove the keyboard shield (3).

  • Page 86: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 87: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 88: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Connected USB drive...

  • Page 89: Specifications

    Specifications Metric U.S. Dimensions – Tablet Width 34.00 cm 13.39 in Depth 21.60 cm 8.50 in Height 1.11 cm 0.44 in Weight (lowest weight configuration) 1.07 kg 2.36 lb Dimensions – Keyboard base Width 34.00 cm 13.39 in Depth 21.70 cm 8.54 in Height 0.88 cm...

  • Page 90: Backing Up, Restoring, And Recovering

    Recovery after a system failure is only as good as your most recent backup. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
  • Page 91 For more information and steps for enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating recovery media and backups...

  • Page 92: Creating Hp Recovery Media

    HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.

  • Page 93: Using Windows Refresh For Quick And Easy Recovery

    Recovering using HP Recovery Manager on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●...

  • Page 94: Remove Everything And Reinstall Windows

    Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following recovery options: ●...

  • Page 95: What You Need To Know

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 96: Changing The Computer Boot Order

    Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.

  • Page 97: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 98 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 99: 10 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 100: Index

    Index card reader board AC adapter light 14 removal 57 graphics, product description 1 AC adapter, spare part number 22, spare part numbers 18, 23, 26, grounding guidelines 27, 32 guidelines action key 10 chipset, product description 1 equipment 30, 35 alignment post connectors 8 components grounding 27, 32...
  • Page 101 keyboard shield HDMI 14 RTC battery illustrated 20 USB 13, 14 removal 48 removal 77 ports, product description 2 spare part number 16, 24, 48 keys power button 7 Rubber Kit, spare part number 22 action 10 power button board esc 10 removal 46 Screw Kit, spare part number 22, 25...
  • Page 102 TouchScreen board removal 51 spare part number 51 transporting guidelines 29, 34 USB board removal 71 spare part number 25, 71 USB port 13, 14 vibrator module removal 54 spare part number 18, 24, 54 video, product description 1 volume button 8 volume button board removal 49 spare part number 17, 24, 49...

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