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Ricoh OR-C1 Field Service Manual

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Table of Contents

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Model OR-C1
Machine Code:
D120/D121/D122/D139/D140/D141
Field Service Manual
July, 2011
Subject to change

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Summary of Contents for Ricoh OR-C1

  • Page 1 Model OR-C1 Machine Code: D120/D121/D122/D139/D140/D141 Field Service Manual July, 2011 Subject to change...

  • Page 3: Safety, Conventions, Trademarks

    Safety, Conventions, Trademarks Safety Prevention of Physical Injury 1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged. 2. The plug should be near the machine and easily accessible. 3.

  • Page 4: Laser Safety

    2. Dispose of used toner, developer, and organic photoconductors in accordance with local regulations. (These are non-toxic supplies.) 3. Dispose of replaced parts in accordance with local regulations. 4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box.

  • Page 5: Safety Precautions For This Machine

    • Use of controls, or adjustment, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. WARNING FOR LASER UNIT WARNING: Turn off the main switch before attempting any of the procedures in the Laser Unit section. Laser beams can seriously damage your eyes.
  • Page 6 Symbol What it means C-ring Harness clamp Flat Film Connector The notations "SEF" and "LEF" describe the direction of paper feed. The arrows indicate the direction of paper feed. In this manual "Horizontal" means the "Main Scan Direction" and "Vertical" means the "Sub Scan Direction"...

  • Page 7: Warnings, Cautions, Notes

    Warnings, Cautions, Notes In this manual, the following important symbols and notations are used. • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property.

  • Page 8: Table Of Contents

    TABLE OF CONTENTS Safety, Conventions, Trademarks........................1 Safety................................1 Laser Safety..............................2 Safety Precautions for This Machine......................3 Conventions and Trademarks........................3 Warnings, Cautions, Notes...........................5 1. Product Information Specifications..............................15 Machine Configuration............................16 System Configuration and Options......................16 Guidance for Those Who are Familiar with Predecessor Products..............19 Overview................................20 Mechanical Components..........................20 Paper Path..............................22 Drive Layout..............................23...
  • Page 9 Accessory Check............................52 Installation Procedure..........................52 LCIT PB3140 (D581)............................57 Accessory Check............................57 Installation Procedure..........................57 ARDF DF3060 (D578)............................62 Component Check............................62 Installation Procedure..........................63 1 Bin Tray BN3090 (D582)...........................66 Component Check............................66 Installation Procedure..........................66 Internal Shift Tray SH3050 (D583)........................71 Component Check............................71 Installation Procedure..........................71 Bridge Unit BU3050 (D584)..........................74 Component List.............................74 Installation Procedure..........................74 Finisher SR3090 (D588)..........................77...
  • Page 10 Component Check.............................105 Installation Procedure..........................106 Platen Cover (D597).............................116 Key Counter Bracket Type H (A674)......................117 Installation Procedure..........................117 Optional Counter Interface Unit Type A (B870)..................119 Installation Procedure..........................119 Heaters................................122 Anti-Condensation Heater (Scanner Unit)....................122 Tray Heater (Copier)..........................124 Tray Heater (Optional Paper Feed Unit)....................125 Tray Heater (Optional LCT)........................134 Mechanical Counter............................139 Accessory Check............................139 Installation..............................139...
  • Page 11 Testing the SD Card/USB Slot.........................164 Card Reader Bracket Type C3352 (D593)....................165 Component Check.............................165 Installation Procedure..........................165 3. Preventive Maintenance PM Tables...............................171 4. Replacement and Adjustment Beforehand..............................173 Special Tools and Lubricants........................174 Special Tools..............................174 Lubricants..............................174 General Cautions............................175 PCU (Photoconductor Unit)........................175 Transfer Roller Unit............................175 Scanner Unit..............................176 Laser Unit..............................176 Fusing Unit..............................176...
  • Page 12 Original Length Sensors..........................187 Scanner Lamp............................189 Scanner Motor............................194 Lens Block Unit............................194 SIO Board..............................196 Front Scanner Wire...........................196 Rear Scanner Wire............................203 Touch Panel Position Adjustment......................204 Laser Unit................................205 Caution Decal Locations...........................205 Laser Unit..............................205 Polygon Mirror Motor..........................207 LD Unit................................208 Laser Synchronization Detector........................208 Photoconductor Unit (PCU)...........................210 PCU Removal.............................210 Pick-off Pawls.............................211 OPC Drum..............................211...
  • Page 13 Paper Feed Unit............................232 Separation Roller, Feed Roller.........................234 Paper Tray Lift Motors..........................235 Registration Clutch.............................236 Transport Clutch............................236 Paper Feed Clutch.............................238 Paper Size Sensors............................239 Registration Sensor............................240 Vertical Transport, Paper Overflow, Paper End and Paper Feed Sensor..........242 Dust Collection Box...........................244 Duplex Unit..............................245 Duplex Unit..............................245 Duplex Entrance Sensor..........................247 Duplex Exit Sensor............................249 Duplex Motor/Bypass Motor .........................250...
  • Page 14 Scanning..............................275 ADF Image Adjustment..........................277 Touch Screen Calibration.........................278 5. System Maintenance Service Program Mode..........................281 SP Tables..............................281 Enabling and Disabling Service Program Mode..................281 Types of SP Modes............................281 Remarks..............................285 Firmware Update............................286 Type of Firmware............................286 Before You Begin............................287 Updating Firmware ..........................288 Updating the LCDC for the Operation Panel..................290 Update Procedure for App2Me Provider....................291 Browser Unit Update Procedure......................292 Handling Firmware Update Errors......................294...
  • Page 15 Switching ON and Setting UP Save Debug Log..................308 Retrieving the Debug Log from the HDD....................312 Recording Errors Manually........................313 Debug Log Codes.............................313 User Tools...............................315 UP Mode Initial Screen: User Tools/Counter Display................315 System Settings............................315 Copier/Document Server Features......................316 Printer, Facsimile, Scanner Settings......................316 Inquiry................................316 Counter...............................317 6.
  • Page 16 Effectiveness of Duplex/Combine Function....................352 INDEX ................................355...

  • Page 17: Product Information

    1. Product Information Specifications See "Appendices" for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment...

  • Page 18: Machine Configuration

    1. Product Information Machine Configuration System Configuration and Options Item Comments Main Machine D120/D121/D122/D139/D140/ D141 Platen Cover (D593) ARDF (D578) Paper Feed Unit (D579) Required for item 5 Caster Table (D593)
  • Page 19 Machine Configuration Item Comments Paper Feed Unit (D580) Required for item 14, 15 LCT (D581) Required for item 14, 15 1-Bin Tray (D582) Bridge Unit (D584) Required for item 13, 14, 15 Internal Shift Tray (D583) Internal Finisher (D586) USB2.0/SD Slot Type H (D594) 500-Sheet Finisher (D585) Requires item 9 1000-Sheet Finisher (D588)
  • Page 20 1. Product Information Interface Board IEEE 1284 Interface Board Type A (B679) IEEE 802.11a/g Interface Unit Type J (D377) -or- IEEE 802.11g Interface Unit Type K (D377) Gigabit Ethernet Board Type A (G874) Optional Counter Interface Unit Type A (B870) Note 2: The following options are provided on SD cards.

  • Page 21: Guidance For Those Who Are Familiar With Predecessor Products

    Guidance for Those Who are Familiar with Predecessor Products Guidance for Those Who are Familiar with Predecessor Products The D120/D121/D122/D139/D140/D141 series are successor models to the D084/D085 series. If you have experience with the predecessor products, the following information will be of help when you read this manual.

  • Page 22: Overview

    1. Product Information Overview Mechanical Components...
  • Page 23 Overview 1. 2nd scanner 14. Development roller 2. Exposure lamp 15. ID sensor 3. 1st scanner 16. Registration roller 4. Original length sensor 17. Feed roller 5. Lens 18. Separation roller 6. Scanner motor 19. Pick-up roller 7. SBU board 20.

  • Page 24: Paper Path

    1. Product Information Paper Path 1. Optional ADF 6. Optional Paper Feed Unit 2. Optional 1-bin Tray 7. Optional Finisher 3. Interchange Unit 8. Optional Bridge Unit 4. Duplex Unit 5. By-pass Feed Tray...

  • Page 25: Drive Layout

    Overview Drive Layout 1. Scanner Motor 8. By-pass Motor 2. Inverter Motor 9. Lower Transport Clutch 3. Main Motor 10. Lower Paper Feed Clutch 4. Registration Clutch 11. Paper Tray Lift Motor 5. Upper Transport Clutch 12. Toner Supply Motor 6.
  • Page 26 1. Product Information...

  • Page 27: Installation

    2. Installation Installation Requirements Environment 1. Temperature Range: 10 °C to 32 °C (50 °F to 89.6 °F) 2. Humidity Range: 15% to 80% RH 3. Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) 4. Ventilation: Room air should turn over at least 30 m /hr/person 5.
  • Page 28 2. Installation • Front [A]: Over 400 mm (15.8") • Left [B]: Over 100 mm (4") • Rear [C]: Over 100 mm (4") • Right [D]: Over 900 mm (36") • Width [E]: 587 mm (23.1") • Height [F]: 1087 mm (42.8")

  • Page 29: Power Requirements

    Installation Requirements • The 400 mm recommended for the space at the front is only for pulling out the paper tray. If an operator stands at the front of the copier, more space is required. Power Requirements • Make sure that the wall outlet is near the copier and easily accessible. •...

  • Page 30: Copier Installation

    2. Installation Copier Installation Power Sockets for Peripherals • Rating voltages for peripherals. Make sure to connect the cables to the correct sockets. Accessory Check Check the quantity and condition of the accessories in the box against the following list: Description Q'ty Paper Tray Decal...
  • Page 31 Copier Installation Description Q'ty Copy Prohibition Display Decal Operating Instructions – About This Machine Operating Instructions – Troubleshooting Quick Reference Guide - Copy Quick Reference Guide - Printer (SP model only) Quick Reference Guide - Scanner (SP model only) Quick Reference Guide - App 2 Me (SP model only) CD-ROM Operation Instruction - User CD-ROM Operation Instruction - Administrator CD-ROM Operation Instruction - App 2 Me...

  • Page 32: Installation Procedure

    2. Installation Installation Procedure Unloading When unloading the main machine [A] from a pallet, use grips and the handle. Tapes and Retainers...
  • Page 33 Copier Installation • Unplug the machine power cord before you start the following procedure. If the optional paper feed unit or the optional LCT is going to be installed now, put the copier on the paper feed unit or the LCT first, then install these options, then install the copier. •...
  • Page 34 2. Installation 3. Open the front cover, and then keep the scanner unit stay [A] inside the front door. Developer 1. Spread the vinyl sheet provided with the developer kit on a flat surface. 2. Open the right cover [A]. 3.
  • Page 35 Copier Installation 5. Remove the front screw [A] ( 6. Remove the rear screws [B] ( 7. Release the rear tab [C] then front tab [D], then separate the top and bottom. • Be sure to release the rear tab first and the front tab second. 8.
  • Page 36 2. Installation • Be careful. Do not spill developer on the gears and sponges. If you accidentally spill developer on the gears or sponges, remove it with a magnet or the tip of a magnetized screwdriver. Re-assembly 1. Make sure that all of the holes and tabs are engaged at [A], [B], and [C]. Then push down to lock the tabs on the front and rear end of the PCU.
  • Page 37 Copier Installation Toner Bottle 1. Raise the toner bottle holder lever [A], push lever [B] down, and pull the toner bottle holder [C] out. 2. Shake the toner bottle [D]. • Do not remove the toner bottle cap [E] until after shaking. 3.
  • Page 38 2. Installation 6. Rotate the green fusing pressure lever [A] to the up position. Emblem, Decals 1. Attach the emblem [A] to the center of the front cover 2. Attach the model name decal [B] to the front left of the front scanner cover. 3.
  • Page 39 Copier Installation 4. Attach the precautions for printing decal [A] to the front right cover. 5. Attach the copy prohibition display decal [A] to the front of the exposure glass.
  • Page 40 2. Installation 6. Attach the appropriate paper tray number decal [A] and paper size decal [B] above and below the line [C] on the tray of the paper feed unit. Completion 1. If the optional bridge unit will not be installed, swing the sensor feeler [A] out. 2.
  • Page 41 Copier Installation 4. Open the ARDF [A] or platen cover [B]. 5. Remove the platen [C] from the ARDF or platen cover. 6. Fold the SMC sheets into folio (for the ARDF) or quarto (for the platen cover). 7. Put the folded SMC sheets [D] in the pocket [E]. 8.
  • Page 42 2. Installation 2. Go into the SP mode and do SP2-801 (Developer Initialization). 3. Do SP5-181 and SP1-007-007 to set automatic paper size selection for the upper tray, lower tray, and by-pass tray. Upper Tray (Size Adjust Tray 1) 5-181-001 A4 LEF/LT LEF 5-181-002 A3/DLT...
  • Page 43 Copier Installation 3. Turn the machine power on. 4. Press [User Tools] and select System Setting > Administrator Tools > Auto Erase Memory Setting > 5. Exit from User Tools mode. 6. Check the display and make sure that the overwrite erase icon [A] is displayed. 7.
  • Page 44 2. Installation 5. Press [Encrypt]. 6. Select the data to be carried over to the hard disk and not to be reset To carry all of the data over to the hard disk, select [All data].To carry over only the machine setting data, select [File System Data Only].

  • Page 45: Transporting The Machine

    Copier Installation 4. Touch the "Extended Feature Info" tab on the LCD. 5. Touch the "App 2 Me" line. 6. Set the setting of "Auto Start" to "On". 7. Touch the "Exit" button. 8. Exit the "User Tools" settings. Transporting the Machine 1.

  • Page 46: Paper Feed Unit Pb3120 (D579)

    2. Installation Paper Feed Unit PB3120 (D579) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q'ty Screw - M4 x 10 Screw with Spring Washer - M4 x 10 Securing bracket Installation Procedure •...
  • Page 47 Paper Feed Unit PB3120 (D579) 1. Remove all tape on the paper feed unit. 2. Remove the paper tray and remove all tapes and padding. 3. Put the paper tray unit on the caster table (D593). • For details about the installation of the caster table, see the “Installation Procedure of Caster Table (D593)”...
  • Page 48 2. Installation 4. Remove the grip cover [A] at the front right of the main machine if this cover is attached. 5. Pull out three grips, then hold the handle and grips, and put the copier [B] on the paper feed unit [C].
  • Page 49 Paper Feed Unit PB3120 (D579) 7. Attach the securing brackets [A] ( x 1; M4x10 each). 1. Remove the 1st and 2nc paper trays [A], and then secure the paper feed unit [B] ( spring washer x 1; M4x 10). 2.
  • Page 50 2. Installation 6. Connect the power cord [A] to the inlet of the main machine. 7. Secure the power cord with the clamp [B] on the main machine so that the power cord is never disconnected. SP Settings 1. Connect the copier and turn on the main power switch. 2.

  • Page 51: Caster Table Type D (D593)

    Caster Table Type D (D593) Caster Table Type D (D593) Component Check Description Q’ty Caster Table Stud Screw Installation Procedure 1. Put the caster table on a flat place.
  • Page 52 2. Installation 2. Remove the grip cover [A] at the front right of the main machine if this cover is attached. 3. Lift the mainframe or the one-tray paper feed unit [B], and then install it on the caster table [C]. 4.
  • Page 53 Caster Table Type D (D593) 6. Reinstall the tray(s) in the mainframe or the one-tray paper feed unit. 7. Adjust the five leveling adjustors of the caster table.

  • Page 54: Paper Feed Unit Pb3130 (D580)

    2. Installation Paper Feed Unit PB3130 (D580) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q'ty Screw – M4 x 10 Screw with Spring Washer – M4 x 10 Securing Bracket Installation Procedure •...
  • Page 55 Paper Feed Unit PB3130 (D580) 1. Remove all tape on the paper feed unit. 2. Remove the paper tray and remove all tapes and padding. 3. Remove the grip cover [A] at the front right of the main machine if this cover is attached. 4.
  • Page 56 2. Installation • You need two or more persons to lift the copier. 5. Attach the grip cover [A] to the main machine. 6. Attach a securing bracket [A] to each side of the paper tray unit, as shown ( x 1;...
  • Page 57 Paper Feed Unit PB3130 (D580) 10. Attach the appropriate paper tray number decal [A] and paper size decal [B] above and below the line [C] on each tray of the paper feed unit. • The paper tray number and size sheet is in the accessory box of the main machine. 11.
  • Page 58 2. Installation 2. Do SP5-181 to set automatic paper size detection for the upper and lower tray of the paper tray unit. Upper Tray (Size Adjust Tray 3) 5-181-011 A3/DLT [0 to 1 / 0 / 1] 5-181-012 B4/LG 0: ISO (A3, A4, A5, etc.) 1: USA (DLT, LT, EXE, etc.) 5-181-013 B5LEF/ExeLEF...

  • Page 59: Lcit Pb3140 (D581)

    LCIT PB3140 (D581) LCIT PB3140 (D581) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q'ty Screw – M4 x 10 Screw with Spring Washer - M4 x 10 Securing Bracket Installation Procedure • Unplug the machine power cord before starting the following procedure. •...
  • Page 60 2. Installation 1. Remove the strips of tape. 2. Remove the grip cover [A] at the front right of the main machine if this cover is attached. 3. Pull out three grips, then hold the handle and grips, and put the copier [B] on the LCT [C]. •...
  • Page 61 LCIT PB3140 (D581) 5. Attach a securing bracket [A] to each side of the LCT, as shown ( x 1; M4x10 each). 6. Remove the 1st and 2nd paper trays [A], and then secure the LCT [B] ( spring washer x 1; M4x10).
  • Page 62 2. Installation 8. Attach the appropriate paper tray number decal [A] and paper size decal [B] to the line [C] on the tray of the LCT. • The paper tray number and size sheet is in the accessory box of the main machine. 9.
  • Page 63 LCIT PB3140 (D581) 2. Do SP5-181-010 to set automatic paper size detection for the LCT paper tray. LCT Paper Tray (Size Adjust Tray 3 / LCT) [0 to 1 / 0 / 1] 5-181-010 A4 LEF/LT LEF 0: ISO (A3, A4, A5, etc.) 1: USA (DLT, LT, EXE, etc.) 3.

  • Page 64: Ardf Df3060 (D578)

    2. Installation ARDF DF3060 (D578) Component Check Check the quantity and condition of the accessories against the following list. Description Q'ty ARDF Original Setting and ARDF Exposure Glass Cleaning Decal Stamp Cartridge Knob Screw Stud Screw...

  • Page 65: Installation Procedure

    ARDF DF3060 (D578) Installation Procedure • Unplug the copier power cord before starting the following procedure. 1. Remove all tapes and shipping retainers. • When unloading the ARDF from a pallet, hold the front and rear side of the ARDF. 2.
  • Page 66 2. Installation 3. Mount the ARDF [A] by aligning the screw keyholes [B] of the ARDF support plate over the stud screws. 4. Slide the ARDF toward the front of the machine. 5. Secure the ARDF with the two knob screws [C]. 6.
  • Page 67 ARDF DF3060 (D578) 8. Peel off the platen sheet [A] and place it on the exposure glass. 9. Align the rear left corner (of the platen sheet) with the corner on the exposure glass. 10. Close the ARDF. 11. Open the ARDF and check that the platen sheet is correctly attached. 12.

  • Page 68: Bin Tray Bn3090 (D582)

    2. Installation 1 Bin Tray BN3090 (D582) Component Check Check the quantity and condition of the components against the following list. Description Q'ty Support Bar Cover Tray Support Bar Guide Mylar 1 Bin Tray Unit Tray Tapping Screw M3 x 8 Installation Procedure •...
  • Page 69 1 Bin Tray BN3090 (D582) 2. If the optional bridge unit has been installed, open the right guide [A] of the bridge unit. -or- If the optional bridge unit is not installed, skip this step. 3. Open the right cover [A]. 4.
  • Page 70 2. Installation 7. Remove the fusing fan [A] ( x 2, x 1) 8. Remove the duplex guide [B] ( x 1). • Keep this screw for a later step.
  • Page 71 1 Bin Tray BN3090 (D582) 9. Remove the harness from the clamp [A]. 10. Install the 1-bin tray unit [B] ( x 1, x 2). • Use the screw which was removed in step 8. 11. Re-install the fusing fan ( x 2) and front right cover ( x 1).
  • Page 72 2. Installation 14. Install the tray support bar [A] ( x 2) in the left frame [B] of the main machine. 15. Install the tray [A], and then attach the tray to the tray support bar [B] ( x 1, x 1).

  • Page 73: Internal Shift Tray Sh3050 (D583)

    Internal Shift Tray SH3050 (D583) Internal Shift Tray SH3050 (D583) Component Check Check the quantity and condition of the components against the following list. Description Q'ty For this model Shift Tray Unit Drawer Cover Base Installation Procedure • Unplug the copier power cord before starting the following procedure. 1.
  • Page 74 2. Installation 2. Attach the drawer cover [A] to the shift tray unit [B]. 3. Remove the inner tray [A]. 4. Remove the connector cover [B] ( x 1). 5. Install the shift tray base [A].
  • Page 75 Internal Shift Tray SH3050 (D583) 6. Install the shift tray unit [A], as shown. 7. Turn on the main power switch and check the shift tray operation.

  • Page 76: Bridge Unit Bu3050 (D584)

    2. Installation Bridge Unit BU3050 (D584) Component List Check the quantity and condition of the components against the following list. Description Q’ty Bridge Unit Wide Extension Tray Shoulder Screw Screw Installation Procedure • Unplug the copier power cord before starting the following procedure.
  • Page 77 Bridge Unit BU3050 (D584) Only when installing this unit for use with Booklet Finisher (D589) Replace the extension tray [A] with the wide extension tray [B] in the accessories of this unit only when Booklet Finisher (D589) is attached to the machine. Installation Procedure 1.
  • Page 78 2. Installation 5. Install the bridge unit [A], and then secure it ( shoulder screw x 1). • Open the bridge right cover [B] to secure the right screw. 6. Reinstall the front right cover ( x 1). 7. Install the optional finisher (refer to the finisher installation procedure).

  • Page 79: Finisher Sr3090 (D588)

    Finisher SR3090 (D588) Finisher SR3090 (D588) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q'ty For this model Grounding Plate Rear Joint Bracket Front Joint Bracket Rear Joint Bracket Not used Copy Tray Screw - M3 x 8 Screw - M4 x 13 Not used...

  • Page 80: Installation Procedure

    2. Installation Installation Procedure • Unplug the main machine power cord before starting the following procedure. The following options must be installed before you install this finisher: • Bridge Unit (D584) and either Paper Feed Unit (D580) or LCT (D581) 1.
  • Page 81 Finisher SR3090 (D588) 3. Install the grounding plate [A] on the finisher ( x 2; M3x8). • Use the screw removed in step 1 and the screw from the accessory box. 4. Open the front door [B]. Then pull the locking lever [C]. 5.
  • Page 82 2. Installation 9. Attach the staple position decal [A] to the ARDF as shown. 10. Turn on the main power switch and check the finisher operation.

  • Page 83: Booklet Finisher Sr3100 (D589)

    Booklet Finisher SR3100 (D589) Booklet Finisher SR3100 (D589) Accessory Check Check the quantity and condition of the components against the following list. Description Q’ty For This Model Rear Joint Bracket Rear Joint Bracket Not used Front Joint Bracket Grounding Plate Upper Output Tray Lower Output Tray Short Knob screw...

  • Page 84: Installation Procedure

    2. Installation Installation Procedure • Unplug the machine power cord before starting the following procedure. Some optional units must be installed before installing this finisher (D589). Refer to the following: • Bridge Unit (D584) and either PFU (D580) or LCT (D581) 1.
  • Page 85 Booklet Finisher SR3100 (D589) 2. Open the front door [A] of the 1000-sheet booklet finisher, and then pull out the jogger unit [B]. 3. Remove all tapes and packing materials from the inside of the finisher. 4. Attach the cushions [A] to the finisher. •...
  • Page 86 2. Installation 6. Attach the rear joint bracket [A] ( x 1; M4x25). 7. Attach the front joint bracket [B] ( x 2; M4x25). 8. Slowly push the finisher to the left side of the machine, keeping its front door open until the brackets [A] [B] go into their slots.
  • Page 87 Booklet Finisher SR3100 (D589) 12. Install the upper output tray [A] (short knob screw x 1). 13. Install the lower output tray [B]. 14. Turn on the main power switch. 15. Check the 1000-sheet booklet finisher operation.

  • Page 88: Punch Kit Pu3000 (B807)

    2. Installation Punch Kit PU3000 (B807) Component Check Check the quantity and condition of the components against the following list. Description Q’ty Punch Unit Punch Drive Motor Hopper Full Sensor Arm Sub-scan Registration Sensor Unit Punch Unit Stay Sub-scan Registration Sensor Guide Hopper Screw Step Screw...

  • Page 89: Installation

    Punch Kit PU3000 (B807) Installation • Unplug the main machine power cord before starting the following procedure. If the 1000-sheet booklet finisher has been installed, disconnect it and pull it away from the machine.
  • Page 90 2. Installation 1. If the finisher is connected to the machine, disconnect it. 2. Open the top cover [A] and then release the guide arm [B] ( x 1). 3. Open the front door [C]. 4. Pull the hook [D] up then remove the knob [E]. 5.
  • Page 91 Punch Kit PU3000 (B807) 7. Cover bracket [H] ( x 1) 8. Remove the paper guide plate [I] from the rear side ( x 4). 9. Install the punch unit stay [J] from the front side ( x 3). 10. Install the sub-scan registration sensor guide [K] from the top ( x 1).
  • Page 92 2. Installation 11. Remove the bracket [L] from the punch unit ( x 1). 12. Install the punch unit [M] along the punch unit stay from the rear side. 13. Make sure to put the punch unit stay pin [N] through the hole [O].
  • Page 93 Punch Kit PU3000 (B807) 14. Connect the harnesses [P] to the main PCB. 15. Put the harnesses [Q] through the hole [R] in the rear frame ( x 1). 16. Install the punch drive motor [S] on the rear frame ( x 2).
  • Page 94 2. Installation 19. Install the sub-scan registration sensor unit [V] from the rear side ( x 2). 20. Route and connect the harnesses as shown ( x 2). 21. Install the hopper full sensor arm [W] ( x 1, spring x 1). 22.
  • Page 95 Punch Kit PU3000 (B807) 23. Install the hopper [Y] from the front side. 24. Reinstall the timing belt cover and knob. 25. Reinstall the rear cover ( x 2). 26. Close the front door and top cover. 27. Install the 1000-sheet booklet finisher on the copier. 28.

  • Page 96: Finisher Sr3070 (D585)

    2. Installation Finisher SR3070 (D585) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q'ty For This Model Unit Holder Shift Tray Holder Bracket Screw: M3 x 8 Screw: M3 x 6 Screw: M4 x 14 Not used Screw: M4 x 20 Screw: M4 x 25...

  • Page 97: Installation Procedure

    Finisher SR3070 (D585) Installation Procedure • Unplug the main machine power cord before starting the following procedure. • Whenever you lift or carry the SR3070, always hold it by the bottom edges of the front and rear covers, as shown below. If you do not, SC798 will occur when you attach the finisher. DO NOT hold the finisher by the tray holder.
  • Page 98 2. Installation 2. Install the unit holder [A] ( x 3; M4x25). 3. Install the support brackets [B] ( x 2 each; M4x20). 4. Install the support bracket covers [C] ( x 1 each; M3x8). 5. Install the 500-sheet finisher [A]. 6.
  • Page 99 Finisher SR3070 (D585) 8. Install the shift tray [A] ( x 2; M3x8). 9. Turn on the main power switch and check the finisher operation.

  • Page 100: Internal Finisher Type 3352 (D586)

    2. Installation Internal Finisher Type 3352 (D586) This procedure explains how to install the internal finisher, without installing the punch unit at the same time. Component Check Check the quantity and condition of the components against the following list. Description Q’ty Internal Finisher Guide Rail...

  • Page 101: Installation Procedure

    Internal Finisher Type 3352 (D586) Installation Procedure • Unplug the copier power cord before starting the following procedure. Preparing before Installing the Internal Finisher 1. Remove all tapes from the internal finisher.
  • Page 102 2. Installation 2. Open the front cover [A]. 3. Remove the output tray [B] ( x 1). 4. Remove the connector cover [C] ( x 1). 5. Remove the inner rear cover [D] ( x 1). 6. Remove the controller cover [A] ( x 1).
  • Page 103 Internal Finisher Type 3352 (D586) 7. Install the guide rail [A] in the front frame of the main machine ( bind screw x 3; M3x6). 8. Install the inner bottom plate [A] ( bind screw x 3; M3x6). 9. Install the positioning pin bracket [B] in the rear frame of the main machine ( x 1;...
  • Page 104 2. Installation Internal Finisher Installation 1. Attach the finisher right cover [A] to the guide rail [B] ( x 1; M3x6). 2. Install the internal finisher [A]. • Align the wheel [B] at the front of the internal finisher with the groove on the guide rail when installing the internal finisher 3.
  • Page 105 Internal Finisher Type 3352 (D586) 4. Push up the internal finisher [A] from the bottom, and then install the stopper [B] to the bottom side of the internal finisher ( bind screw x 2; M3x6). 5. Push the internal finisher [A], and then connect the cable [B] to the inlet of the main machine. 6.
  • Page 106 2. Installation 8. Check the internal finisher operation.

  • Page 107: Punch Kit Pu3020 (D587)

    Punch Kit PU3020 (D587) Punch Kit PU3020 (D587) This procedure explains how to install the punch kit for the internal finisher, after installing the internal finisher. Component Check Check the quantity and condition of the components against the following list. Description Q’ty Punch Unit...

  • Page 108: Installation Procedure

    2. Installation Installation Procedure • Unplug the copier power cord before starting the following procedure. 1. Remove the controller cover [A] ( x 1). 2. Disconnect the cable [A] from the inlet of the main machine. 3. Pull out the internal finisher [B].
  • Page 109 Punch Kit PU3020 (D587) 4. Push up the internal finisher [A] from the bottom, and then remove the stopper [B] from the bottom side of the internal finisher ( x 2). 5. Remove the screw from the rear rail [A]. 6.
  • Page 110 2. Installation 7. Remove the finisher right cover [A] from the guide rail [B] ( x 1). 8. Remove the bracket [C] form the guide rail. 9. Attach the bracket [A] removed in step 5 on the guide rail shown above.
  • Page 111 Punch Kit PU3020 (D587) 10. Install the bracket [A] on the guide rail [B] ( x 1; M3x6). 11. Turn the internal finisher [A] over, and then remove the finisher front cover [B] ( x 1).
  • Page 112 2. Installation 12. Install the front right lower cover for punch unit [A] on the internal finisher ( x 1; M3x6). 13. Install the tray lower rear cover [A] on the rear side of the internal finisher ( x 1; M3x6).
  • Page 113 Punch Kit PU3020 (D587) 14. Install the tray lower front cover [A] on the internal finisher ( x 1; M3x6). 15. Attach the punch cover [A] to the punch unit [B].
  • Page 114 2. Installation 16. Open the punch cover’s front door [A], and then secure the punch cover to the punch unit ( x 2: M3x6). 17. Install the punch unit [A] on the main machine.
  • Page 115 Punch Kit PU3020 (D587) 18. Open the punch cover’s front door [A], and then secure the punch unit to the main machine ( x 2: M3x6). 19. Install the hopper [A] from the front.
  • Page 116 2. Installation 20. Install the internal finisher [A]. • Align the wheel [B] at the front of the internal finisher with the groove on the guide rail when installing the internal finisher 21. Insert the rear rail [C] into the left frame of the main machine ( x 1: M4x6).
  • Page 117 Punch Kit PU3020 (D587) 22. Push up the internal finisher [A] from the bottom, and then install the stopper [B] to the bottom side of the internal finisher ( bind screw x 2; M3x6). 23. Push the internal finisher [A], and then connect the cable [B] to the inlet of the main machine. 24.

  • Page 118: Platen Cover (D597)

    2. Installation Platen Cover (D597) 1. Install the platen cover [A] ( x 2). 2. Remove the platen [A] from the platen cover. 3. Align the platen on the exposure glass, and then close the platen cover.

  • Page 119: Key Counter Bracket Type H (A674)

    Key Counter Bracket Type H (A674) Key Counter Bracket Type H (A674) Installation Procedure Preparing before installing the key counter bracket 1. Hold the key counter plate nuts [A] on the inside of the key counter bracket [B] and insert the key counter holder [C].
  • Page 120 2. Installation 5. Cut off the part [A] of the right rear cover. 6. Connect the key counter harness to the connector [B] through the cut off part of the rear cover. 7. Peel off double sided tape on the key counter bracket and attach the key counter to the scanner right cover.

  • Page 121: Optional Counter Interface Unit Type A (B870)

    Optional Counter Interface Unit Type A (B870) Optional Counter Interface Unit Type A (B870) Installation Procedure 1. Remove the upper rear cover. ( p.181 "Upper Rear Cover") 2. Install the four stud stays in the location [A]. 3. Install the optional counter interface board on the four stud stays. 4.
  • Page 122 2. Installation 5. Connect the other terminal of the harness to "CN345" [A] on the BCU. 6. Route the harness [A] and clamp it with four clamps as shown above ( x 4). 7. Remove the right rear cover. ( p.181 "Right Rear Cover")
  • Page 123 Optional Counter Interface Unit Type A (B870) 8. Cut off the part [A] of the right rear cover. 9. Connect the harness from the optional counter device to "CN4" [A] on the optional counter interface board through the cut off part of the right rear cover. 10.

  • Page 124: Heaters

    2. Installation Heaters Anti-Condensation Heater (Scanner Unit) Installation Procedure 1. Remove the upper rear cover. ( p.181 "Upper Rear Cover") 2. Open the ARDF or platen cover. 3. Remove: • [A] Glass cover ( x 4) • [B] ARDF exposure glass •...
  • Page 125 Heaters 4. Move the scanner carriage to the right side by rotating the scanner motor [A]. 5. Put the heater connector through the cut out. 6. Connect the heater connector to [A] in the frame of the machine ( x 1).

  • Page 126: Tray Heater (Copier)

    2. Installation 7. Install the heater in the scanner unit ( x 1). 8. Secure the cable cover [A] and the left side of the heater ( x 1). 9. Reassemble the machine. Tray Heater (Copier) • Disconnect the copier power cord before you start this procedure. 1.

  • Page 127: Tray Heater (Optional Paper Feed Unit)

    Heaters 4. Connect the heater cable to the ac cable at [A]. 5. Install the tray heater assembly [A] ( x 1). 6. Reassemble the main machine and 1st and 2nd paper trays. Tray Heater (Optional Paper Feed Unit) For Installing the Tray Heater in D579 •...
  • Page 128 2. Installation 1. If the optional paper feed unit has been installed to the main machine, remove it from the main mahchine. 2. Pull out the tray in the optional paper feed unit. 1. Remove the rear cover [A] of the optional paper feed unit ( x 2).
  • Page 129 Heaters 3. Remove the harness from the clamps ( x 5 : red arrows). 4. Remove the cables from the connectors ( x 2 : blue arrows). 5. Remove the upper rear stay [A] ( x 8).
  • Page 130 2. Installation 6. Remove the PCB cover [A] ( x 1). 7. Remove the tray bar cover [A] ( x 1).
  • Page 131 Heaters 8. Install the tray heater [A] in the optional paper feed unit ( x 1). 9. Connect the harness [A] to the connector [B] of the tray heater ( x 2).
  • Page 132 2. Installation 10. Route the harness [A] as shown and clamp it with two clamps ( x 2). 11. Reassemble the optional paper feed unit except the rear cover. 12. Install the paper feed unit to the main machine. 13. Remove the upper rear cover [A] ( x 5).
  • Page 133 Heaters 14. Remove the lower rear cover [A] ( x 4). 15. Remove the harness cover bracket [A] from the main frame ( x 1).
  • Page 134 2. Installation 16. Pass the harness from the lower paper feed unit through the hole [A]. 17. Connect the harness [A] to the connector [B] of the main frame. 18. Reassemble the main machine and optional paper feed unit. For Installing the Tray Heater in D580 •...
  • Page 135 Heaters 3. Remove the cover [B] for the optional paper tray unit ( x 2). 4. Pass the heater cable through the opening [A], and then install the tray heater in the optional paper feed unit ( x1). 5. Remove: •...

  • Page 136: Tray Heater (Optional Lct)

    2. Installation 7. Connect the harness [A] to the connector [B] of the tray heater. 8. Route the harness [A] and clamp it as shown ( x 3). 9. Connect the harness [A] to the connector [C] of the main frame through the hole [D]. 10.
  • Page 137 Heaters 2. Remove the left tray [A] ( x 2). 3. Remove the right tray [A] while pressing down the stopper [B]. • While reinstalling the right tray, set the right tray on the guide rail and carefully push the tray in, making sure to keep the tray level.
  • Page 138 2. Installation 4. Remove the two securing brackets [A] ( x 1 each), and then the rear cover [B] of the optional LCT x 2). 5. Pass the heater cable through the opening [A], and then install the tray heater in the optional paper LCT ( x1).
  • Page 139 Heaters 7. Remove the harness cover bracket [A] from the main frame ( x 1). 8. Connect the harness [A] to the connector [B] of the tray heater.
  • Page 140 2. Installation 9. Route the harness [A] and clamp it with four clamps as shown ( x 4). 10. Connect the harness [A] to the connector [C] of the main frame through the hole [D]. 11. Reassemble the mainframe and the optional LCT.

  • Page 141: Mechanical Counter

    Mechanical Counter Mechanical Counter This counter is only used for NA models. Accessory Check Description Q’ty Mechanical counter Installation • Unplug the machine power cord before starting the following procedure. 1. Remove: • Output tray ( p.185 "Output Tray") • Front door ( p.178 "Front Door") 2.
  • Page 142 2. Installation 3. Remove the front inner cover [A] ( x 4). 4. Push the mechanical counter [A] into the machine. 5. Connect the harness [A] to the mechanical counter. 6. Reassemble the machine.

  • Page 143: Copy Data Security Unit Type F (B829)

    Copy Data Security Unit Type F (B829) Copy Data Security Unit Type F (B829) Component Check Description Q’ty For this model ICIB-3 Flexible cable: Long Not used Flexible cable: Short Not used Harness Not used Harness with bands Not used Small Bracket Saddle Clamp Not used...
  • Page 144 2. Installation 2. Attach the small bracket [A] to the ICIB-3 [B] ( x 2). 3. Attach the ICIB-3 with small bracket [A] to the IPU ( x 1). 4. Reassemble the machine. User Tool Setting 1. Plug in the machine and turn on the main power switch. 2.
  • Page 145 Copy Data Security Unit Type F (B829) 4. Check the operation. • The machine will issue an SC165 error if the machine is powered on with the ICIB-3 removed and the “Data Security for Copying“ feature set to “ON”. • The machine will issue an uncertain SC165 error if ICIB-3 is defective when the machine is powered on and the “Data Security for Copying“...

  • Page 146: Hard Disk (D594)

    2. Installation Hard Disk (D594) Accessory Check Description Q’ty HDD Unit Screw Connecting Board Unit Keytop: Copy Keytop: Document Server Harness clamp Installation 1. Remove the controller board unit. ( p.258 "Controller Board") 2. Remove the screw [A] on the controller board.
  • Page 147 Hard Disk (D594) 3. Install the HDD unit [A] on the controller board unit ( x 3). Use the screw removed in step 2 at [B].
  • Page 148 2. Installation 4. Connect the two cables [A] from the HDD unit to the connecting board [B] ( x 2). 5. Install the connecting board unit [A] on the controller board ( x 2). 6. Install the harness clamp [B] on the HDD unit.
  • Page 149 Hard Disk (D594) 7. Clamp the cables [A] to prevent them from sticking out. 8. Reinstall the controller board with the HDD. 9. Remove the 1st and 2nd blank key tops. 10. Replace the blank key tops with the key tops received in the kit from top to bottom: •...
  • Page 150 2. Installation 4. Do SP5-846-041 to let the user get access to the address book. 5. Turn the main power switch off and on.

  • Page 151: File Format Converter Type E (D377)

    File Format Converter Type E (D377) File Format Converter Type E (D377) Accessory Check Check the accessories and their quantities against this list: Description Q'ty File Format Converter (MLB: Media Link Board) Installation 1. Turn off the main power switch. 2.
  • Page 152 2. Installation 4. Touch a metal surface to discharge any static electricity from your hands. 5. Set the interface board [C] in the open slot. 6. Confirm that the board is inserted completely, then fasten it ( x 2). 7. Turn on the main power switch. 8.

  • Page 153: Browser Unit Type E (D430)

    Browser Unit Type E (D430) Browser Unit Type E (D430) Accessories Check the accessories and their quantities against the table below. Description Q’ty Browser Unit D430 SD Card Installation This option requires a HDD unit. 1. Switch the machine off. 2.
  • Page 154 2. Installation 4. Turn on the main power switch. 5. Push [User Tools]> [Login/Logout]. 6. Login with the administrator user name and password. 7. Touch "Extended Feature Settings" twice. 8. Touch "SD Card" then touch the "Browser" line. 9. Under "Install to:" touch "Machine HDD"> "Next". 10.

  • Page 155: Vm Card Type N (D594)

    VM Card Type N (D594) VM Card Type N (D594) This option is only for basic models. Accessories Check the accessories and their quantities against the table below. Description Q'ty 1. VM SD Card 2. Decal Installation 1. Switch the machine off. 2.
  • Page 156 2. Installation 3. Insert the SD card [B] into SD Slot 2 (lower). • This SD card must be inserted into Slot 2, the lower slot.

  • Page 157: Usb2.0/Sd Slot Type H (D594)

    USB2.0/SD Slot Type H (D594) USB2.0/SD Slot Type H (D594) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q’ty USB2.0/SD Slot Ground Plate USB Cable Screw: M3 x 6 blue Screw: M3 x 8 Screw: M3 x 6 (Used when the booklet finisher (D589) has been installed) Bracket (Used when the booklet finisher (D589) has...
  • Page 158 2. Installation 1. Connect the USB cable [B] to the USB slot [A] in the USB2.0/SD Slot as shown above. 2. Attach the ground plate [C] to the bracket of the USB2.0/SD Slot ( x 1: M3x6 blue). 3. Remove the upper left cover. ( p.180 "Upper Left Cover") 4.
  • Page 159 USB2.0/SD Slot Type H (D594) 5. Remove the part [A] on the upper left cover. 6. Make four holes in the upper left cover with a screwdriver as shown [B]. • Smooth the four holes in the upper left cover as shown [B]. 7.
  • Page 160 2. Installation 8. Secure the USB2.0/SD Slot [A] with the upper left cover as shown above ( x 4: M3x8). • Use the screw holes [B] as shown above. 9. Route the USB cable through the gaps in the upper left cover.
  • Page 161 USB2.0/SD Slot Type H (D594) 10. Remove the controller cover [A] ( x1), and then cut out the cover for the USB-A slots. 11. Attach the upper left cover [A] to the mainframe ( x 2). 12. Reattach the controller cover ( x 1).
  • Page 162 2. Installation 18. Attach the decals [A] to the USB2.0/SD Slot as shown above. Installation if the optional booklet finisher has been installed 1. Connect the USB cable [B] to the USB slot [A] in the USB2.0/SD slot as shown above. 2.
  • Page 163 USB2.0/SD Slot Type H (D594) 3. Cut out the part [A] on the back of the USB 2.0/SD slot with pliers or a similar tool, and route the USB cable and ground wire through [A]. 4. Install the right cover [B] of the USB2.0/SD Slot [C] ( x 2).
  • Page 164 2. Installation 8. Remove the part [A] of the upper left cover with pliers or a similar tool. 9. Secure the ground wire to the location [A] ( x 1).
  • Page 165 USB2.0/SD Slot Type H (D594) 10. Reassemble the machine and route the ground wire [A] through the cutout in the upper left cover. 11. Connect the USB cable [B] to USB-A. 12. Install the optional booklet finisher to the left side of the machine. 13.

  • Page 166: Testing The Sd Card/Usb Slot

    2. Installation 20. Attach the decals [A] to the USB2.0/SD Slot as shown above. Testing the SD Card/USB Slot 1. Insert an SD card or USB memory device in the slot. You can connect only one removable memory device at a time. 2.

  • Page 167: Card Reader Bracket Type C3352 (D593)

    Card Reader Bracket Type C3352 (D593) Card Reader Bracket Type C3352 (D593) Component Check Check the quantity and condition of the accessories against the following list. Description Q'ty For This Model Screw: M3 x 8 Screw: M3 x 14 Not used Screw: M4 x 25 Tapping Screw: M3 x 10 Upper Tray...
  • Page 168 2. Installation 2. Remove the cover [A] from the upper right cover. 3. Make 3 holes for the M4 screw in the upper right cover with a screwdriver. • Do not open the 2 holes for the M3 screws all the way. This will make it impossible to tighten the M4 screw.
  • Page 169 Card Reader Bracket Type C3352 (D593) 4. Put the device cable through the hole in the upper right cover. 5. Route the cable in the upper right cover 6. Reattach the upper right cover ( x 2).
  • Page 170 2. Installation 7. Attach the tray bracket [A] to the upper right cover ( [B] x 2: M3x8 tapping screw, [C] x 1: M4x25). • For this model, use the screw holes marked "4" on the table bracket. 8. Attach the lower tray [A] to the tray bracket ( x 2: M3x8).
  • Page 171 Card Reader Bracket Type C3352 (D593) 2. Route the cable as shown above. 3. Remove the upper left cover. ( p.180 "Upper Left Cover") 4. Remove the cut off part [A] of the upper left cover with pliers or a similar tool. 5.
  • Page 172 2. Installation 6. Route the cable through the cut off part of the upper left cover [A], and then connect the cable to the designated connector (the connector to use depends on the type of device to be connected). 7. Reassemble the machine.

  • Page 173: Preventive Maintenance

    3. Preventive Maintenance PM Tables See "Appendices" for the following information: • PM Tables...
  • Page 174 3. Preventive Maintenance...

  • Page 175: Replacement And Adjustment

    4. Replacement and Adjustment Beforehand • Before installing options, please do the following: • If there is a fax unit in the machine, print out all messages stored in the memory, the lists of user- programmed items, and the system parameter list. •...

  • Page 176: Special Tools And Lubricants

    4. Replacement and Adjustment Special Tools and Lubricants Special Tools Part No. Description Q'ty Availability Common – D086/D087/ A1849501 Scanner Positioning Pin (2pcs/set) D088/D089 A2929500 Test Chart - S5S (10 pcs/set) Common - General Common – D017/D018/ A2309003 Adjustment Cam – Laser Unit D019/D020/D084/D085 Common –...

  • Page 177: General Cautions

    General Cautions General Cautions PCU (Photoconductor Unit) The PCU consists of the OPC drum, development unit, charge roller, and cleaning unit. Follow the cautions below when handling a PCU. • Never touch the drum surface with bare hands. When the drum surface is touched or becomes dirty, wipe it with a dry cloth or clean it with wet cotton.

  • Page 178: Scanner Unit

    4. Replacement and Adjustment Scanner Unit • Clean the exposure glass with alcohol or with glass cleaner to reduce the amount of static electricity on the surface of the glass. • Use a blower brush or a cotton pad with water to clean the mirrors and lens. •...
  • Page 179 General Cautions • If the optional tray and optics anti-condensation heaters have been installed, keep the copier power cord plugged in, even when the copier main power switch is turned off. This keeps the heaters energized.

  • Page 180: Exterior Covers

    4. Replacement and Adjustment Exterior Covers Front Door 1. Open the front door [A]. 2. Remove the two pins [A], and then remove the front cover.

  • Page 181: Controller Cover

    Exterior Covers Controller Cover 1. Remove the controller cover [A] ( x 1). Left Cover 1. Remove the controller cover. ( p.179 "Controller Cover") 2. Remove the 4 screws of the left cover [A].

  • Page 182: Upper Left Cover

    4. Replacement and Adjustment 3. Lift up the output tray [A] by disconnecting the tab [B], and then remove the left cover [C]. Upper Left Cover 1. Remove the controller cover. ( p.179 "Controller Cover") 2. Remove the left frame cover [A] ( x1).

  • Page 183: Upper Rear Cover

    Exterior Covers Upper Rear Cover 1. Remove the upper rear cover [A] ( x 5). Lower Rear Cover 1. Remove the upper rear cover. ( p.181 "Upper Rear Cover") 2. Remove the lower rear cover [A] ( x 4). Right Rear Cover 1.

  • Page 184: Upper Right Cover

    4. Replacement and Adjustment 2. Open the right door [A]. 3. Remove the right rear cover [B] ( x 2). Upper Right Cover 1. Remove a screw.

  • Page 185: Operation Panel

    Exterior Covers 2. Remove the upper right cover [A] ( x 2). Operation Panel 1. Open the right door. 2. Remove the front right cover [A] ( x 1).

  • Page 186: Paper Exit Cover

    4. Replacement and Adjustment 3. Remove the operation panel [A] ( x1). Paper Exit Cover 1. Remove the front right cover. ( p.183 "Operation Panel") 2. Remove the fusing fan with bracket [A] ( x1).

  • Page 187: Output Tray

    Exterior Covers 3. Remove the paper exit cover [B] ( x 1). Output Tray 1. Open the front door [A].
  • Page 188 4. Replacement and Adjustment 2. Remove the output tray [A] ( x 1).

  • Page 189: Scanner Unit

    Scanner Unit Scanner Unit Exposure Glass 1. Remove the glass cover [A] ( x 4). 2. Remove the ARDF exposure glass [B]. 3. Remove the rear scale ( x 3). 4. Replace the exposure glass with left scale. • Position the blue marker [E] at the rear-left corner when you reattach the ARDF exposure glass.
  • Page 190 4. Replacement and Adjustment 2. Replace the original length sensor [A] (snap, x1). 3. Remove the SBU right cover [A] ( x3).

  • Page 191: Scanner Lamp

    Scanner Unit 4. Remove the SBU cover [A] ( x3). 5. Replace the original length sensor [A] (snap, x1). Scanner Lamp • Before replacing the scanner lamp, check and note the first three digits in the bar-code on the new scanner lamp.
  • Page 192 4. Replacement and Adjustment • Upper rear cover ( p.181 "Upper Rear Cover") 2. Remove the scanner rear cover ( x 1). 3. Move the scanner carriage [A] to the position shown above.
  • Page 193 Scanner Unit 4. Remove the two screws on the scanner lamp [A]. 5. Disconnect the connector [A] ( x1).
  • Page 194 4. Replacement and Adjustment 6. Pull out the scanner lamp [A]. Chromaticity rank adjustment Each scanner lamp has a specific chromaticity rank. The chromaticity rank is indicated by the bar-code on the new scanner lamp. After replacing the lamp, adjust the chromaticity rank to correspond to the new scanner lamp.
  • Page 195 Scanner Unit Three Digits SP Setting (SP4-954-005) Three Digits SP Setting (SP4-954-005)

  • Page 196: Scanner Motor

    4. Replacement and Adjustment Three Digits SP Setting (SP4-954-005) Three Digits SP Setting (SP4-954-005) Scanner Motor 1. Remove the upper rear cover. ( p.181 "Upper Rear Cover") 2. Remove the scanner motor assembly [A] ( x 2, x 1, spring x 1). 3.

  • Page 197: When Reassembling

    Scanner Unit 2. Replace the lens block unit [A] ( x 4, x 2). • Do not remove the other screws on the lens block unit When reassembling Adjust the following SP modes after you replace the sensor board unit:...

  • Page 198: Sio Board

    4. Replacement and Adjustment • SP4–008 (Sub Scan Mag.) • SP4–010 (Sub Scan Reg.) • SP4–011 (Main Scan Reg.) • SP4–688 (DF: Density Adjustment). This SP code adjusts the density level if the ID of outputs made in the DF and Platen mode is different. For more details, see Image Adjustment: Scanning.
  • Page 199 Scanner Unit 2. Remove the scanner left cover [A] ( x1). 3. Remove the operation panel. ( p.183 "Operation Panel") 4. Remove the scanner rear cover ( p.189 "Scanner Lamp") 5. Remove the left stay [A] ( x3). 6. Remove the front stay [B] ( x5).
  • Page 200 4. Replacement and Adjustment 7. Remove the rear stay [A] ( x all). 8. Remove the scanner motor assembly. ( p.194 "Scanner Motor")
  • Page 201 Scanner Unit 9. Remove the rear scanner drive pulley [A] ( x 1). 10. Remove the front scanner wire clamp [A]. 11. Loosen the front scanner wire bracket [B] with screw [C].
  • Page 202 4. Replacement and Adjustment 12. Remove the front scanner wire. 13. Move the shaft [A] in the red arrow direction ( x 1: at front), and remove the scanner drive pulley [B] ( x 1). Reinstalling the Front Scanner Wire 1.
  • Page 203 Scanner Unit • The two red marks [D] come together when you have done this. Stick the wire to the pulley with tape. This lets you easily handle the assembly at the time of installation. 4. Install the drive pulley on the shaft [E]. •...
  • Page 204 4. Replacement and Adjustment 6. Hook the right end onto the front scanner wire bracket [A]. The end should go via the front track of the right pulley [B] and the front track of the movable pulley [C]. • Do not attach the scanner wire bracket with the screw at this time. 7.

  • Page 205: Rear Scanner Wire

    Scanner Unit Rear Scanner Wire Reinstalling the Rear Scanner Wire 1. Position the center ball [A] in the middle of the forked holder. 2. Pass the left end (with the ball) [B] through the drive pulley notch. 3. Pass the right end (with the ring) [C] through the drive pulley notch. 4.

  • Page 206: Touch Panel Position Adjustment

    4. Replacement and Adjustment • At the rear of the machine, it must face the rear. Touch Panel Position Adjustment The touch panel must be recalibrated if it is not functioning correctly or after replacing these items: • Operation panel •...

  • Page 207: Laser Unit

    Laser Unit Laser Unit • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. Laser beams can seriously damage your eyes. Caution Decal Locations The caution decal is located in the laser section as shown below. Laser Unit •...
  • Page 208 4. Replacement and Adjustment • Bridge unit • Optional shift tray 2. Open the duplex unit [A]. 3. Remove the upper front cover [B] ( x1, Hook x1). 4. Remove the front cover [C] (Pins x2). 5. Remove the front inner cover [D] ( x5).

  • Page 209: Polygon Mirror Motor

    Laser Unit 7. Remove the toner supply unit [A]. 8. Remove the laser unit [B] ( x1). Polygon Mirror Motor 1. Remove the laser unit ( p.205 "Laser Unit"). 2. Remove the heat sink [A] ( x4). 3. Replace the polygon mirror motor [B] ( x1).

  • Page 210: Ld Unit

    4. Replacement and Adjustment LD Unit 1. Remove the laser unit. ( p.205 "Laser Unit") 2. Replace the LD unit [A] ( x1). • Do not touch any variable resistors on the LD unit. • Do not loose the screws [B]. Laser Synchronization Detector 1.
  • Page 211 Laser Unit 2. Remove the heat sink [A] ( x4). 3. Remove the laser unit cover [B] ( x3). 4. Remove the bracket [C] ( x1). 5. Replace the laser synchronization detector [D] ( x1).

  • Page 212: Photoconductor Unit (Pcu)

    4. Replacement and Adjustment Photoconductor Unit (PCU) • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. To prevent toner leakage, never loosen or remove the screws shown in the illustration below.

  • Page 213: Pick-Off Pawls

    Photoconductor Unit (PCU) • Do not touch the drum surface with bare hands. Pick-off Pawls 1. Remove the PCU. ( p.210 "PCU Removal") 2. Hold the pawl [A] by its sides, pull it down and slowly twist it away from the PCU. OPC Drum 1.
  • Page 214 4. Replacement and Adjustment 2. Remove the front cover [A] ( x2). 3. Remove the rear cover [B] ( x3, Coupling x1). 4. Remove the top part [C] ( x1). 5. Remove the bottom part [D]. 6. Replace the drum [E] (White clip x1 [F]).

  • Page 215: Charge Roller, Cleaning Roller

    Photoconductor Unit (PCU) Charge Roller, Cleaning Roller 1. Remove: • PCU ( p.210 "PCU Removal") • OPC drum ( p.211 "OPC Drum") 2. Remove the front stud [A]. 3. Remove the rear shoulder screw [B] ( x1). 4. Release the front and rear springs [C]. 5.

  • Page 216: Cleaning Blade

    4. Replacement and Adjustment Cleaning Blade 1. Remove: • PCU ( p.210 "PCU Removal") • OPC drum ( p.211 "OPC Drum") • Charge roller and cleaning roller ( p.213 "Charge Roller, Cleaning Roller ") 2. Replace the cleaning blade [A] ( Reinstallation: Cleaning Blade •...
  • Page 217 Photoconductor Unit (PCU) 4. Remove the front screw [A] ( 5. Remove the rear screws [B] ( x2). 6. Release the front tab [C]. 7. Release the rear tab [D]. 8. Separate the top [E] and bottom [F] of the development unit. 9.
  • Page 218 4. Replacement and Adjustment 10. Remove the development roller [H] from the development unit. • At reinstallation, make sure that the mylar is positioned as shown. 11. Turn the development roller gear [I] to remove toner from around the development roller. 12.
  • Page 219 Photoconductor Unit (PCU) 13. Open the developer pack [J] 14. While turning the black gear [K], slowly move the pack left and right and pour half of the developer over the auger [L]. 15. Continue to rotate the black gear until the developer is level. While continuing to turn the black gear, slowly move the pack left and right and pour the remaining half of the developer over the augur until the developer is level.
  • Page 220 4. Replacement and Adjustment 1. Attach the front frame pawls and front and rear [A]. 2. Set the rear cover and front cover [B]. • Never touch the lever [C] until after the top screw has been fastened. 3. Tighten the three screws and coupling [D]. •...

  • Page 221: After Replacement Of Pcu Components

    Photoconductor Unit (PCU) 7. Make sure that all of the holes and tabs on are engaged at [A], [B], and [C]. Then push down to lock the tabs on the front and rear end of the PCU. 8. Make sure that the holes for the screws on the front and rear end of the PCU are aligned correctly. If the holes are not aligned correctly, make sure that the tabs at the front, rear, and left side of the PCU are engaged correctly.
  • Page 222 4. Replacement and Adjustment 7. Lightly tap the top of the PCU [A] with a screwdriver at 8 locations. These locations must be at equal intervals. Tap 2 or 3 times at each location, to make the toner fall into the development section.

  • Page 223: Transfer Unit

    Transfer Unit Transfer Unit • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. Transfer Roller Unit 1. Open the right cover [A]. 2. Replace the transfer roller unit [B] (Hook x1). •...
  • Page 224 4. Replacement and Adjustment 3. Displace the mylar [A] of the transfer roller guide. 4. Replace the image density sensor [B] ( x1). 5. After you install a new sensor, initialize the new sensor with SP2-935.

  • Page 225: Fusing/Exit

    Fusing/Exit Fusing/Exit • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. Fusing Unit • Allow time for the unit to cool before doing the following procedure. 1. Open the duplex unit. 2.

  • Page 226: Thermostats

    4. Replacement and Adjustment 2. Remove the plates [A] ( x1 each). 3. Replace the thermistors [B] ( x1). Thermostats 1. Remove the fusing unit. ( p.223 "Fusing Unit") 2. Remove the fusing upper cover [A] ([B]: Screw with spring washer x2, [C]: Stud screw x2).
  • Page 227 Fusing/Exit 3. Remove the pressure spring [A]. 4. Remove the pressure spring [B]. 5. Remove the ground wire [C] ( x1). 6. Remove the hot roller stripper bracket [D] ( x4). 7. Remove the thermostat cover [A] (Tap x 2). 8.

  • Page 228: Hot Roller And Fusing Lamps

    4. Replacement and Adjustment 9. Remove the thermostat holders [A] x2 ( x3 each). 10. Replace the thermostats [B] x4. Hot Roller and Fusing Lamps 1. Remove the fusing unit. ( p.223 "Fusing Unit") 2. Remove these parts: ( p.224 "Thermostats"). •...
  • Page 229 Fusing/Exit 3. Replace the fusing lamps ( x4) and hot roller assembly [A]. • Do not touch the surface of the fusing lamp with bare hands. 4. Replace the hot roller [A] (C-rings x2, Gear x1, Bushings x2). Reinstallation 1. At the rear (gear-side), attach the C-ring so that the opening [A] is 90 degrees from the D-cut sections [B] of the fusing roller.

  • Page 230: Pressure Roller/Cleaning Roller

    4. Replacement and Adjustment 2. Apply enough grease at [C] so the metal surface is not visible. 3. The grease should be visible after reattaching the bushing [D]. • Before you install the new hot roller, peel off 3 cm (1 inch) from both ends of the protective sheet on the new roller.

  • Page 231: Paper Exit Sensor/Paper Overflow Sensor

    Fusing/Exit • Apply grease (Barrierta) to the inner surface of the bushing for the pressure roller. • Do not touch the surface of the rollers. Paper Exit Sensor/Paper Overflow Sensor 1. Remove: • Front right cover ( p.183 "Operation Panel") •...
  • Page 232 4. Replacement and Adjustment 3. Remove the inner rear cover [A] ( x2). 4. Remove the paper exit cover. ( p.184 "Paper Exit Cover") 5. Remove the paper exit lower cover [A].
  • Page 233 Fusing/Exit 6. Remove the sensor cover [A]. 7. Replace the exit sensor [A] ( x1). 8. Replace the overflow sensor [B] ( x1).

  • Page 234: Paper Feed

    4. Replacement and Adjustment Paper Feed • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. Paper Feed Unit 1. Remove: • Paper feed clutch ( p.238 "Paper Feed Clutch") •...
  • Page 235 Paper Feed 5. Remove the upper gear [A] ( x1) and lower gear [B] ( x1). 6. Remove the connector [A] ( x2).

  • Page 236: Separation Roller, Feed Roller

    4. Replacement and Adjustment 7. Remove the paper feed unit [A] ( x 2, x 1 each). Pull the left side of the paper feed unit, and slide it to the left. Separation Roller, Feed Roller Tray 1 and Tray 2 1.

  • Page 237: Paper Tray Lift Motors

    Paper Feed 5. Remove the roller holder [A] ( x 1). 6. Replace the feed roller [B]. 7. Replace the pick-up roller [C]. Paper Tray Lift Motors 1. Remove: • Upper rear cover ( p.181 "Upper Rear Cover"). • Lower rear cover ( p.181 "Lower Rear Cover").

  • Page 238: Registration Clutch

    4. Replacement and Adjustment 3. Replace the paper lift motors [A] ( x2 each, x3 each). Registration Clutch 1. Remove the upper rear cover ( p.181 "Upper Rear Cover") 2. Replace the registration clutch [A] ( x1). Transport Clutch 1. Remove:...
  • Page 239 Paper Feed • Upper rear cover ( p.181 "Upper Rear Cover") • Lower rear cover ( p.181 "Lower Rear Cover") 2. Remove the bracket [A] ( x 3, x 2).

  • Page 240: Paper Feed Clutch

    4. Replacement and Adjustment 3. Replace the upper transport clutch [A] ( x 1, x 1). 4. Replace the lower transport clutch [B] ( x 1, x 1). Paper Feed Clutch 1. Remove the transport clutch. ( p.236 "Transport Clutch")

  • Page 241: Paper Size Sensors

    Paper Feed 2. Replace the upper feed clutch [A] ( x1). 3. Replace the lower feed clutch [B] ( x1). Paper Size Sensors 1. Remove: • Upper rear cover ( p.181 "Upper Rear Cover") • Lower rear cover ( p.181 "Lower Rear Cover") 2.

  • Page 242: Registration Sensor

    4. Replacement and Adjustment 3. Remove the tray 1 paper size sensor cover [A] ( x 2) and/or, tray 2 paper size sensor cover [B] x 2). 4. Replace the tray 1 paper size sensor [A] ( x 1, Pawls x4) and/or tray 2 paper size sensor [B] x 1, Pawls x4).
  • Page 243 Paper Feed 1. Displace the mylar [A] of the transfer roller guide. 2. Remove the image density sensor [B] ( x1). 3. Open the transfer roller guide [C]. 4. Remove the paper guide plate [A] ( x2).

  • Page 244: Vertical Transport, Paper Overflow, Paper End And Paper Feed Sensor

    4. Replacement and Adjustment 5. Remove the registration sensor bracket [A] ( x1). 6. Replace the registration sensor [A] (hook x4). Vertical Transport, Paper Overflow, Paper End and Paper Feed Sensor 1. Remove the paper feed unit ( p.232 "Paper Feed Unit")
  • Page 245 Paper Feed 2. Replace the paper overflow sensor [A]. 3. Remove the paper end feeler [B] (hook, x 1). 4. Replace the paper end sensor [C] (hook, x 1) 5. Remove the vertical transport sensor bracket [D] ( x 1, x 1).

  • Page 246: Dust Collection Box

    4. Replacement and Adjustment Dust Collection Box 1. Open the front door. 2. Remove the dust collection box [A]( x1). 3. Tap the dust collection box above a sheet of paper, to remove the paper dust. 4. Use a dry cloth to clean the inside of the dust collection box.

  • Page 247: Duplex Unit

    Duplex Unit Duplex Unit Duplex Unit 1. Remove: • Upper rear cover( p.181 "Upper Rear Cover") • Lower rear cover ( p.181 "Lower Rear Cover") • Right rear cover ( p.181 "Right Rear Cover") 2. Remove or disconnect two connectors [A]. 3.
  • Page 248 4. Replacement and Adjustment 4. Remove the lower right cover [A] (spring x 2, tab x 2). 5. Remove the guide plate (tab x 2). 6. Open the duplex unit.

  • Page 249: Duplex Entrance Sensor

    Duplex Unit 7. Release the front arm [A] and rear arm [B] ( x 1). 8. Slide the duplex unit to the front side, and then remove it. Duplex Entrance Sensor 1. Remove the duplex unit ( p.245 "Duplex Unit").
  • Page 250 4. Replacement and Adjustment 2. Lift up the duplex guide plate [A] first when reinstalling the duplex outer guide plate. 3. Remove the duplex outer guide plate [A] ( x 1).

  • Page 251: Duplex Exit Sensor

    Duplex Unit 4. Replace the duplex entrance sensor [A] (hook). Duplex Exit Sensor 1. Remove the duplex unit ( p.245 "Duplex Unit"). 2. Remove the duplex exit sensor assembly [A] ( x 3, x 1).

  • Page 252: Duplex Motor/Bypass Motor

    4. Replacement and Adjustment 3. Replace the duplex exit sensor [A] (hook). Duplex Motor/Bypass Motor 1. Remove the duplex unit ( p.245 "Duplex Unit"). 2. Remove the duplex inner cover [A] ( x 2).
  • Page 253 Duplex Unit 3. Remove the duplex entrance motor with the bracket [A] ( x 5, x 5, x 2). 4. Replace the separate the duplex entrance motor [A] from the bracket ( x 2).

  • Page 254: By-Pass Tray Unit

    4. Replacement and Adjustment 5. Replace the by-pass motor [A] ( x 2). By-pass Tray Unit 1. Remove the duplex inner cover. ( p.250 "Duplex Motor/Bypass Motor ")

  • Page 255: By-Pass Paper Length Sensor

    Duplex Unit 2. Disconnect the harness [A]. 3. Open the by-pass tray unit [A]. 4. Replace the by-pass tray unit ( x 2, hook [B]). • Use a flat-head screw driver or similar tool to push the hook [B] down. By-pass Paper Length Sensor 1.

  • Page 256: By-Pass Paper Size Sensor

    4. Replacement and Adjustment 2. Remove the by-pass tray right cover [A] ( x 2). 3. Replace the by-pass paper length sensor [A] ( x 1). By-Pass Paper Size Sensor 1. Remove the by-pass tray unit ( p.252 "By-pass Tray Unit"). 2.
  • Page 257 Duplex Unit 3. Replace the by-pass paper size sensor [A] ( x 1). When reinstalling the by-pass paper size sensor 1. Adjust the projection [A] of the left side fence bar (it must be centered). 2. Install the by-pass paper size detection switch so that the hole [B] in this switch faces the projection [C] of the left side fence bar.

  • Page 258: By-Pass Paper End Sensor

    4. Replacement and Adjustment A4 SEF 00000011 A6 SEF 00001101 B5 SEF 00000111 Smaller A6 SEF 00001101 By-pass Paper End Sensor 1. Remove the by-pass tray unit. ( p.252 "By-pass Tray Unit") 2. Replace the by-pass paper end sensor [A] ( x 1, hook).

  • Page 259: By-Pass Tray Hp Sensor

    Duplex Unit By-pass Tray HP Sensor 1. Remove the duplex unit. ( p.245 "Duplex Unit") 2. Remove the duplex inner front cover [A] ( x 2). 3. Replace the by-pass HP sensor [A] ( x 1, hook x4).

  • Page 260: Pcbs And Other Items

    4. Replacement and Adjustment PCBs and Other Items • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. Controller Board • If you intend to replace the NVRAM, upload its contents to an SD card with SP5-824 before you remove NVRAM and replace it with a new one.
  • Page 261 PCBs and Other Items 3. Remove the controller board unit [A] ( x3). • Before touching the controller board, always touch a metal surface to discharge any static that has accumulated on your hands. 4. Remove the controller board [A] ( x5).

  • Page 262: Nvram

    4. Replacement and Adjustment 5. Remove the upper brace [A]. 6. Remove the lower brace [B] 7. Remove the NVRAM [C] from the old board and install it on the new board. 8. If you have replaced the controller board, set the DIP switches on the new controller board to the same settings as the old board.

  • Page 263: Bcu Board

    PCBs and Other Items 1. Do SP5-990 001 to print the SMC report. 2. Stop all SDK applications if the VM card is installed. 3. Turn off the main power switch. 4. Remove the controller cover ( x1). ( p.179 "Controller Cover") 5.
  • Page 264 4. Replacement and Adjustment 2. Replace the BCU board [A] ( x All, x6). 3. Remove the NVRAM [B] from the old board and install it on the new board. 4. Set the DIP switches on the new BCU board to the same settings as the old board. •...

  • Page 265: Power Pack

    PCBs and Other Items • Keep NVRAM away from any objects that can cause static electricity. Static electricity can damage NVRAM data. Power Pack 1. Remove: • Upper rear cover ( p.181 "Upper Rear Cover") • Lower rear cover ( p.181 "Lower Rear Cover") 2.

  • Page 266: Sdb

    4. Replacement and Adjustment 2. Replace the main motor [A] ( x 4, x 1). 1. Remove: • Optional finishers except internal finisher if it has been installed. • Left cover ( p.179 "Left Cover") 2. Remove the SDB assembly [A] ( x2).

  • Page 267: Psu

    PCBs and Other Items 3. Replace the SDB [A] ( x2). 1. Remove: • Optional finishers except internal finisher if it has been installed. • SDB ( p.264 "SDB") 2. Remove the transformer [A] ( x1) (For the 230 V machine only).

  • Page 268: Ipu

    4. Replacement and Adjustment 3. Replace the PSU [A] ( x all, x5, Standoff x1). 1. Remove: • Upper rear cover. ( p.181 "Upper Rear Cover") • Lower rear cover. ( p.181 "Lower Rear Cover") • Controller board unit ( p.258 "Controller Board") 2.

  • Page 269: Hdd

    PCBs and Other Items 3. Remove the IPU with bracket [A] ( x All, FFC x2). 4. Replace the IPU [A] ( x7). 1. Before you replace the HDD: • Stop all SDK applications, and then remove it from the machine if the VM card is installed.
  • Page 270 4. Replacement and Adjustment • Insert an SD card in SD card slot 2 (lower slot). • Go into the SP mode. • Do SP5-846 51 to upload the address book data to the SD card. • If the HDD is damaged, you may not be able to retrieve this data from the HDD. 2.
  • Page 271 PCBs and Other Items 4. Remove the HDD unit [A] ( x 3). 5. Remove the old HDD [A] from its bracket ( x2). 6. Install the new HDD unit. 7. Turn the main power switch off and on.
  • Page 272 4. Replacement and Adjustment 8. Format the HDD with SP5-832-1. 9. Do SP5-853 to copy the preset stamp data from the firmware to the hard disk. 10. Do SP5-846-52 to restore the address book data to the HDD. After HDD Replacement: •...

  • Page 273: Copy Adjustments: Printing/Scanning

    Copy Adjustments: Printing/Scanning Copy Adjustments: Printing/Scanning You must do these adjustment(s) after replacing any of the following parts: • Scanner Wire • Lens Block/SBU Assembly • Scanner Drive Motor • Polygon Mirror Motor • Paper Side Fence • Memory All Clear For more details about accessing SP modes, see Service Tables.
  • Page 274 4. Replacement and Adjustment A: Leading Edge Registration (3 ± 2 mm) B: Side-to-side Registration (2 ± 1.5 mm) 1. Check the leading edge registration [A] for each paper feed station, and adjust them using SP1-001. Tray SP mode Tray: Plain SP1-001-002 Tray: Thick 1 SP1-001-003...
  • Page 275 Copy Adjustments: Printing/Scanning A: Trailing Edge Blank Margin (3 ± 2 mm, duplex: 2 ± 2 mm) B: Right Edge Blank Margin (2 + 2.5/-1.5 mm) C: Leading Edge Blank Margin (-3 ± 2 mm) D: Left Edge Blank Margin (-3 ±2 mm, duplex: -2 ± 1.5 mm) 1.
  • Page 276 4. Replacement and Adjustment SP mode Duplex: Trailing Edge: SP2-103-007 S Size: Plain Duplex: Left Edge SP2-103-008 Plain Duplex: Right Edge: SP2-103-009 Plain Duplex: Trailing Edge: SP2-103-010 L Size: Thick Duplex: Trailing Edge: SP2-103-011 M Size: Thick Duplex: Trailing Edge: SP2-103-012 S Size: Thick Duplex: Left Edge...

  • Page 277: Scanning

    Copy Adjustments: Printing/Scanning • The following procedure should be done after adjusting the side-to-side registration for each paper tray station. 1. Check whether the trimming area pattern (SP2-109, No.14) is printed as a parallelogram, as shown. If it is, do the following. 2.
  • Page 278 4. Replacement and Adjustment • Use an S5S test chart to perform the following adjustments. Registration: Platen Mode A: Leading Edge Registration B: Side-to-side Registration 1. Place the test chart on the exposure glass and make a copy from one of the feed stations. 2.

  • Page 279: Adf Image Adjustment

    Copy Adjustments: Printing/Scanning 1. Place the test chart on the exposure glass and make a copy from one of the feed stations. 2. Check the magnification ratio. Use SP4-008 (Scanner Sub Scan Magnification) to adjust if necessary. Specification: ±0.9%. ADF Image Adjustment Registration A: Leading Edge Registration B: Side-to-side Registration...

  • Page 280: Touch Screen Calibration

    4. Replacement and Adjustment • Make a temporary test chart as shown above using A3/DLT paper. 1. Place the temporary test chart on the ADF and make a copy from one of the feed stations. 2. Check the registration, and adjust using the following SP modes if necessary. SP mode Side-to Side: Front SP6-006-001...
  • Page 281 Copy Adjustments: Printing/Scanning 2. On the touch screen press "Touch Screen Adjust" (or press on the ten-key pad). 3. Use a pointed (not sharp!) tool to press the mark at the upper left of the screen ( ). 4. Press the mark at the lower right of the screen ( ) after it appears. 5.
  • Page 282 4. Replacement and Adjustment...

  • Page 283: System Maintenance

    5. System Maintenance Service Program Mode • Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the copier to process the data.
  • Page 284 5. System Maintenance Select one of the Service Program modes (System, Printer, Scanner, or Fax) from the touch panel as shown in the diagram below after you access the SP mode. This section explains the functions of the System/Printer/Scanner SP modes. Refer to the Fax service manual for the Fax SP modes. SP Mode Button Summary Here is a short summary of the touch-panel buttons.
  • Page 285 Service Program Mode Opens the copy window (copy mode) so you can make test copies. Press SP Mode (highlighted) in the copy window to return to the SP mode screen, Enter the SP code directly with the number keys if you know the SP number. Then press (The required SP Mode number will be highlighted when pressing .

  • Page 286: Exiting Service Mode

    5. System Maintenance • Refer to the Service Tables for the range of allowed settings. 5. Do this procedure to enter a setting: • Press to toggle between plus and minus and use the keypad to enter the appropriate number. The number you enter writes over the previous setting. •...

  • Page 287: Remarks

    Service Program Mode • The CE can service the machine and turn the machine power switch off and on. It is not necessary to ask the Administrator to log in again each time the main power switch is turned 2. Go into the SP mode and set SP5-169 to "1" if you must use the printer bit switches. 3.

  • Page 288: Firmware Update

    5. System Maintenance Firmware Update To update the firmware for this machine, you must have the new version of the firmware downloaded onto an SD (Secure Digital) Card. The SD Card is inserted into SD Card Slot 2 on the left rear side of the controller box.

  • Page 289: Before You Begin

    Firmware Update Type of firmware Function Location of firmware Message shown PDF direct printing Page description PS3 SD card language (PostScript3) Page description Flash ROM on the RPCS language (RPCS for controller board RPCS XPS driver data process) MediaPrint control Flash ROM on the MediaPrint:JPEG/TIFF MediaPrint:JPEG/IFF...

  • Page 290: Updating Firmware

    5. System Maintenance • Keep SD cards in a safe location where they are not exposed to high temperature, high humidity, or exposure to direct sunlight. • Always handle SD cards with care. Do not bend or scratch them. Do not let the SD card get exposed to shock or vibration.

  • Page 291: Error Messages

    Firmware Update 7. On the screen, touch the button or press the corresponding number key on the operation panel to select the item in the menu that you want to update. ROM/NEW What it means Tells you the number of the module and name of the version currently ROM: installed.

  • Page 292: Updating The Lcdc For The Operation Panel

    5. System Maintenance Recovery after Power Loss If the ROM update is interrupted as a result of accidental loss of power while the firmware is updating, then the correct operation of the machine cannot be guaranteed after the machine is switched on again. If the ROM update does not complete successfully for any reason, then in order to ensure the correct operation of the machine, the ROM update error will continue to show until the ROM is updated successfully.

  • Page 293: Update Procedure For App2Me Provider

    Firmware Update 10. The operation panel goes off and the main power on key flashes in red at 0.5 s intervals when the data is downloading. The same key starts flashing in green at 1 s intervals when the update is finished.

  • Page 294: Browser Unit Update Procedure

    5. System Maintenance 11. Turn on the main power switch. 12. Press [User Tools] on the operation panel. 13. Touch the "Extended Feature Settings" button twice. 14. Touch the "Extended Feature Info" tab on the LCD. 15. Touch the "App2Me" line. 16.
  • Page 295 Firmware Update 2. Turn the SD-card label face of the browser unit to the front of the machine. Then push it slowly into slot 1 or slot 2 [A] until you hear a click. 3. Plug in and turn on the main power switch. 4.

  • Page 296: Handling Firmware Update Errors

    5. System Maintenance Handling Firmware Update Errors An error message shows in the first line if an error occurs during a download. The error code consists of the letter "E" and a number ("E20", for example). Error Message Table Code Meaning Solution Cannot map logical address...
  • Page 297 Firmware Update Replace the update data for the module on the SD card Engine module download failed and try again, or replace the BCU board. Operation panel module Replace the update data for the module on the SD card download failed and try again, or replace the LCDC.

  • Page 298: Installing Another Language

    5. System Maintenance Installing Another Language Many languages are available. But you can only switch between two languages at a time. Do the following procedure to select the two languages you want. You can select both of the languages you want from the user interface on the operation panel.
  • Page 299 Installing Another Language 8. Touch the appropriate button on the screen (or press the number on the 10-keypad) to select a language as the 1st (or 2nd) language. • If a language is already selected, it will show in reverse. •...
  • Page 300 5. System Maintenance 10. Touch "Update(#)" on the screen (or press ) to start the download. Another screen with a progress bar does not show when the language is downloading. The following occur at the time the language is downloading: •...

  • Page 301: Reboot/System Setting Reset

    Reboot/System Setting Reset Reboot/System Setting Reset Software Reset You can reboot the software with one of the following two procedures: 1. Turn the main power switch off and on. 2. Press and hold down together for over 10 seconds. When the machine beeps once, release both buttons.
  • Page 302 5. System Maintenance • You must press first. 3. Press “Yes” when the message prompts you to confirm that you want to reset the Copier Document Server settings. 4. Press exit when the message tells you that the settings have been reset.

  • Page 303: Nvram Data Upload/Download

    NVRAM Data Upload/Download NVRAM Data Upload/Download Uploading Content of NVRAM to an SD card Do the following procedure to upload SP code settings from NVRAM to an SD card. • This data should always be uploaded to an SD card before the NVRAM is replaced. •...

  • Page 304: Downloading An Sd Card To Nvram

    5. System Maintenance 6. The following files are coped to an NVRAM folder on the SD card when the upload procedure is finished. The file is saved to the path and the following filename: NVRAM\<serial number>.NV Here is an example with Serial Number “K5000017114”: NVRAM\K5000017114.NV 7.

  • Page 305: Address Book Upload/Download

    Address Book Upload/Download Address Book Upload/Download Information List The following information is possible to be uploaded and downloaded. Information • Registration No. • Select Title • User Code • Folder • E-mail • Local Authentication • Protection Code • Folder Authentication •...

  • Page 306: Upload

    5. System Maintenance 5. Install the SD card [A] into the SD card slot 2 (for service use). 6. Turn on the main power switch. 7. Enter the SP mode. 8. Do SP5-846-051 (Backup All Addr Book). 9. Exit the SP mode, and then turn off the main power switch. 10.
  • Page 307 Address Book Upload/Download • The counter in the user code information is initialized after uploading. • The information of an administrator and supervisor cannot be downloaded nor uploaded. • If there is no data of address book information in the SD card, an error message is displayed.

  • Page 308: Led And Dip Switches

    5. System Maintenance LED and DIP Switches LEDs Controller Controller Software Number Normal Error Download LED 1 Blinking LED 2 Blinking Blinking Lit or Off Controller Software Number Normal Error Download LED 1 Off or Blinking Lit (except downloading) or LED 2 Blinking DIP Switches...
  • Page 309 LED and DIP Switches Destination Japan EU/ASIA...

  • Page 310: Using The Debug Log

    5. System Maintenance Using the Debug Log Overview This machine provides a Save Debug Log feature that allows the Customer Engineer to save and retrieve error information for analysis. Every time an error occurs, debug information is recorded in volatile memory. But this information is lost when the machine is switched off and on.
  • Page 311 Using the Debug Log • The default setting is “0” (OFF). This feature must be switched on in order for the debug information to be saved. 4. Select the target destination where the debug information will be saved. Under “5857 Save Debug Log”, touch “2 Target”, enter “2”...
  • Page 312 5. System Maintenance Example 2: To Specify an SC Code Touch “3 Any SC Error”, enter the 3-digit SC code number with the control panel number keys. Then press . This example shows an entry for SC670. • For details about SC code numbers, please refer to the SC tables in Section 4. “Troubleshooting”.
  • Page 313 Using the Debug Log The following keys can be set with the corresponding numbers. (The initials in parentheses indicate the names of the modules.) 4-Digit Entries for Keys 1 to 10 Key No. Copy Printer Scanner 2222 (SCS) 14000 (SRM) 256 (IMH) 1000 (ECS) 1025 (MCS)

  • Page 314: Retrieving The Debug Log From The Hdd

    SD card. 3. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email. You can also send the SD card by regular mail if you want.

  • Page 315: Recording Errors Manually

    Using the Debug Log Recording Errors Manually SC errors and jams only are recorded to the debug log automatically. Please instruct the user to do the following immediately after occurrence to save the debug data for any other errors that occur while the customer engineer is not on site.
  • Page 316 5. System Maintenance SP5-857-017 Create a File on SD Card to Store a Log This SP creates a 4 MB file to store a log on an SD card. However, this is not a completely empty file. The created file will hold the number “2225” as the SCS key number and other non-volatile information. Even if this SP is not executed, a file is created on the SD card when the first log is stored on the SD card (it takes some time to complete this operation).

  • Page 317: User Tools

    User Tools User Tools The user program (UP) mode can be accessed by users and operators, and by sales and service staff. UP mode is used to input the copier’s default settings. The user can reset the default settings at any time. (See ‘System Setting and Copy Setting Reset’.) UP Mode Initial Screen: User Tools/Counter Display To enter the UP mode, press User Tools/Counter.

  • Page 318: Copier/Document Server Features

    5. System Maintenance In the User Tools/Counter display, press System Settings. • Click a tab to display the settings. • If the Next button is lit in the lower right corner, press it to display more options. • Make the settings, press Exit to return to the User Tools/Counter display, and then press Exit to return to the copy window.

  • Page 319: Counter

    User Tools • Serial Number of Machine • Sales Representative Telephone No. Counter In the User/Tools Counter display, press Counter. View the settings, press Exit to return to the User Tools/Counter display, and then press Exit to return to the copy window.
  • Page 320 5. System Maintenance...

  • Page 321: Troubleshooting

    6. Troubleshooting Service Call Conditions For "Service Call Conditions" information, see "Appendices".

  • Page 322: Self-Diagnostic Mode

    6. Troubleshooting Self-Diagnostic Mode Self-Diagnostic Mode at Power On As soon as the main machine is powered on, the controller waits for the initial settings of the copy engine to take effect and then starts an independent self-diagnostic test program. The self-diagnostic test follows the path of the flow chart shown below and checks the CPU, memory, HDD, and so on.
  • Page 323 Self-Diagnostic Mode Self-Diagnostic Test Flow Chart...

  • Page 324: Detailed Self-Diagnostic Mode

    6. Troubleshooting Detailed Self-Diagnostic Mode Purpose In addition to the self-diagnostic test initiated every time the main machine is powered on, you can set the machine in a more detailed diagnostic mode manually in order to test other components or conditions that are not tested during self-diagnosis after power on.
  • Page 325 Self-Diagnostic Mode...

  • Page 326: Skewed Image

    6. Troubleshooting Skewed Image Do the following to fix a skewed image problem.

  • Page 327: Image Problems

    Image Problems Image Problems Skewed, Trapezoid and Parallelogram Images Skewed Images • The image's leading and trailing edges are parallel. • The image's left and right edges are also parallel. • But, all four sides are not parallel with the paper edge. Trapezoid Images •...
  • Page 328 6. Troubleshooting...
  • Page 329 Image Problems Parallelogram Images • Like skewed images, the leading/trailing edges and left/right edges are parallel to each other. But, the leading and trailing edges are not parallel to the paper's edges.

  • Page 330: Checking Images With The Trimming Pattern

    6. Troubleshooting Checking Images with the Trimming Pattern...

  • Page 331: Correcting The Images

    Image Problems Correcting the Images Correcting Skewed Images 1. Test pattern (Trimming Pattern) mode check Is the image skewed? 1. Adjust the side fences. There must be no gap between the fences and the paper stack. 2. Adjust the paper registration: SP1-002 and 003. 2.
  • Page 332 6. Troubleshooting Procedure complete. Procedure A 1. Remove the ADF [A], machine rear cover, scanner left cover, and scanner rear cover. 2. Measure the height difference [B] between the hinge bracket [C] and scanner housing [D]. 3. If the difference is 0.5 mm or more:...
  • Page 333 Image Problems Add a spacer (t = 0.5 to 0.8) between the hinge bracket (mainframe) and ADF left hinge, to lift the left side of the ADF -or- Adjust the stepped height difference between the hinge bracket and scanner housing until it is within 0 ±0.3 mm.
  • Page 334 6. Troubleshooting 1. Print out the Trimming Pattern (SP2-109 No.14). 2. If the image is a pattern A trapezoid: a) Remove and reinstall the Fusing Unit. b) Tighten the left fixing screw while you push up the unit's left side (until it stops). 3.

  • Page 335: Jam Detection

    Jam Detection Jam Detection Paper Jam Display SP7-507 shows the paper jam history. • CODE: Indicates the jam code. • SIZE: Indicates the paper Size Code. • TOTAL: Indicates the total counter (SP7-502-001). • DATE: indicates the date when the jam occurred. Jam Codes and Display Codes SP7-504 shows how many jams occurred at each location.
  • Page 336 6. Troubleshooting Jam Code Display Description Display Vertical transport sensor 1 or relay sensor 7-504-013 Vertical Trans .3: On does not detect paper from tray 3 (LCT). 7-504-017 Registration: On Registration sensor does not detect paper. 7-504-020 Paper Exit: On Paper exit sensor does not detect paper.
  • Page 337 Jam Detection Jam Code Display Description Display Paper does not reach the entrance sensor or 7-504-100 Finisher Entrance (D588) R1-R2 stay at the entrance sensor. Finisher Shift Tray Exit Paper does not reach the lower tray exit 7-504-101 R1-R2 (D588) sensor or stay at the lower tray exit sensor.
  • Page 338 6. Troubleshooting Jam Code Display Description Display Stack belt HP sensor does not turn off after the stack feed-out belt has moved from its home position. Finisher Exit Motor 7-504-109 R3-R5 (D588) Stack feed-out belt HP sensor does not turn on after the stack feed-out belt has returned to its home position.
  • Page 339 Jam Detection Jam Code Display Description Display Punch encoder sensor does not turn on/off after the punch drive motor has turned on. Punch movement HP sensor does not turn on/ FIN Paper Punch Motor off after the punch movement motor has 7-504-139 R1-R3 (D589)
  • Page 340 6. Troubleshooting Jam Code Display Description Display Stack feed-out belt HP sensor does not turn off after the stack feed-out belt has moved from its home position. 7-504-145 FIN Exit Motor (D589) R7-R11 Stack feed-out belt HP sensor does not turn on after the stack feed-out belt has returned to its home position.
  • Page 341 Jam Detection Jam Code Display Description Display Front fence HP sensor does not turn off after the front fence has moved from its home position. Front Jogger Motor 7-504-164 (D585) Front fence HP sensor does not turn on after the front fence has returned to its home position.
  • Page 342 6. Troubleshooting Jam Code Display Description Display FIN Entrance: ON 7-504-190 Paper does not reach the entrance sensor. R1-R2 (D586) FIN Entrance: OFF 7-504-191 Paper stays at the entrance sensor. R1-R2 (D586) Paper does not reach the vertical transport 7-504-192 FIN Trans ON (D586) R1-R2 sensor.
  • Page 343 Jam Detection Jam Code Display Description Display Exit guide plate HP sensor does not turn off after the guide plate has moved from its position. FIN Paper Exit Plate 7-504-199 R1-R2 Motor (D586) Exit guide plate HP sensor does not turn on after the guide plate has returned to its position.
  • Page 344 6. Troubleshooting Jam Code Display Description Display Paper position slide HP sensor does not turn on after the paper position sensor slide motor has turned off. FIN Registration Motor 7-504-206 R1-R2 (D586) Paper position slide HP sensor does not turn off after the paper position sensor slide motor has turned on.
  • Page 345 Jam Detection Sensor Locations...

  • Page 346: Electrical Component Defects

    6. Troubleshooting Electrical Component Defects Sensors Component State Open Small Paper Size Sensor The CPU cannot detect the paper size 307-A2 BCU (S1) properly. Shorted Open 307- 1st Tray Paper Size The CPU cannot detect the paper size A5, A6, Shorted Sensor (S2) properly.
  • Page 347 Electrical Component Defects Component State The Paper End indicator does not light Open even if there is no paper in the 2nd 2nd Paper End Sensor 308- paper tray. (S9) The Paper End indicator lights even if Shorted paper is placed in the 2nd paper tray. Open Jam A (Jam 12) 2nd Vertical Transport...
  • Page 348 6. Troubleshooting Component State Open Jam Z (Jam 25) Duplex Unit Exit Sensor 314-11 (S17) Shorted Jam Z (Jam 1) Open By-pass Tray HP Sensor 316-13 SC 508 is displayed. (S18) Shorted Paper end is not detected when there Open is no paper in the by-pass paper tray.

  • Page 349: Switches

    Electrical Component Defects Component State Open The CPU cannot detect the original Original Length Sensor 1 313-01 size properly. APS and ARE do not (S28) Shorted function correctly. Open The CPU cannot detect the original Original Length Sensor 2 313-22 size properly.

  • Page 350: Blown Fuse Conditions

    6. Troubleshooting Blown Fuse Conditions • Use a correct rating fuse for the fuse replacement. Never use a wrong rating fuse. If do so, the machine may be damaged. Rating Symptom when turning on the main Fuse switch 115 V 220 to 240 V 15 A/250 V 8 A/250V...

  • Page 351: Energy Saving

    7. Energy Saving Energy Save Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings.

  • Page 352: Energy Save Effectiveness

    7. Energy Saving Example • Panel off: 1 min. • Auto Off: 1 min. • The machine goes to Off mode after 1 minute. Panel Off and Low Power modes are not used. Return to Stand-by Mode Recovery time from Off/Sleep Mode •...
  • Page 353 Energy Save This should only be used as a reference value, because the power consumption specifications are measured in a controlled environment with a constant power supply. To get an exact measurement at the customers site, a watt meter must be used to measure the actual energy consumed.

  • Page 354: Paper Save

    7. Energy Saving Paper Save Effectiveness of Duplex/Combine Function Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2.
  • Page 355 Paper Save To check the paper consumption, look at the total counter and the duplex counter. The total counter counts all pages printed. • For one duplex page, the total counter goes up by 2. • For a duplex job of a three-page original, the total counter goes up by 3. The duplex counter counts pages that have images on both sides.
  • Page 356 7. Energy Saving • (6) Duplex with combine mode: SP 8421 005 (pages)
  • Page 357 Model OR-C1 Machine Code: D120/D121/D122/D139/D140/D141 Appendices August, 2011 Subject to change...
  • Page 359 TABLE OF CONTENTS 1. Appendix: General Specifications Specifications..............................3 General Specifications...........................3 Software Accessories.............................8 Supported Paper Sizes..........................10 Optional Equipment.............................26 2. Appendix: PM Tables PM Table................................37 Preventive Maintenance Items........................37 Others Yield Parts............................42 3. Appendix: Service Call Conditions Service Call Conditions...........................43 Summary...............................43 SC1xx: Scanning............................46 SC 2xx: Exposure............................50 SC3xx: Image Processing –...
  • Page 360 System SP Tables-6............................248 SP6xxx: Peripherals...........................248 System SP Tables-7............................268 SP7xxx: Data Log............................268 System SP Tables-8............................280 SP8xxx: Data Log 2..........................280 INDEX ................................321...

  • Page 361: Appendix: General Specifications

    1. Appendix: General Specifications Specifications General Specifications Main Machine Configuration: Desktop Copy Process: Dry electrostatic transfer system Originals: Sheet, Book Original Size: Platen/ARDF: Max. A3/11" x 17" Tray 1: A6 SEF to A3/DLT, Custom, Postcard, Envelopes Copy Paper Size Tray 2: A5 to A3, DLT, Custom Bypass: A6 SEF to A3/DLT, Postcard, Custom Tray 1: 100 to 297 mm x 148 to 432 mm Custom Sizes (W x L)
  • Page 362 1. Appendix: General Specifications D120/D139: 5.4 sec (A4/LT LEF, Tray 1) 1st Copy Print Time D121/D122/D140/D141: 4.5 sec. (A4/LT LEF, Tray 1) Main Power Switch: Less than 14 sec. (without HDD) Less than 20 sec. (with HDD) Warm-up Time Off/Sleep: Less than 11 sec (without HDD) Less than 10 sec (with HDD) Continuous Copies...
  • Page 363 Specifications No PTU: 587 x 653 x 709 mm (23.1" x 25.7" x 30") Standard With PTU: 587 x 653 x 950 mm Dimensions (W x D x H) (23.1" x 25.7" x 37.4") All Options: Full System 1152 x 653 x 1085 mm (45.3"...
  • Page 364 1. Appendix: General Specifications PCL 6/5e PDF Direct Printer Languages: Adobe PostScript 3 (optional) IPDS (optional) MediaPrint: JPEG/TIFF (optional) PCL 5e: 300 x 300 dpi 600 x 600 dpi : Fast (1-bit) PCL 6: 600 x 600 dpi : Fast (1-bit) PDF Direct: Resolution and 300 x 300 dpi/600 x 600 dpi...
  • Page 365 Specifications USB2.0 Type A and Type B: Standard Ethernet (100 Base-TX/10 Base-T): Standard Gigabit Ethernet (1000 Base-T): Optional Host Interfaces: IEEE1284 parallel x 1: Optional IEEE802.11a/b/g (Wireless LAN): Optional Bluetooth (USB type): Optional Network Protocols: TCP/IP (IPv4, IPv6), IPX/SPX Maximum Basic model: 512 MB SP model: 1 GB (Resident 512 MB + Additional 512 MB) •...

  • Page 366: Software Accessories

    1. Appendix: General Specifications Number of originals per file: Maximum 1,000 pages Image Storage Maximum of files: 3,000 files Capacity: Max.Storage on Doc.Server: 9,000 pages (B&W (ITU-T No.1/200 dpi MMR) Software Accessories The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install.

  • Page 367: Utility Software

    Specifications • The Network TWAIN and LAN Fax drivers are provided on the printer and scanner drivers CD- ROM. • This software lets you fax documents directly form your PC. Address Book Editor and Cover Sheet Editor are to be installed as well. (These require the optional fax unit.) Utility Software Software Description...

  • Page 368: Supported Paper Sizes

    1. Appendix: General Specifications Supported Paper Sizes Paper Feed (North America) BT: By-pass Tray, T1: Tray 1, T2/3/4: Tray 2/3/4, LCT: Large Capacity Tray: 2000-sheet, DU: Duplex Unit Size Paper T2/3/4 (W x L) A3 W 12" x 18" A3 SEF 297 x 420mm A4 SEF 210 x 297mm...
  • Page 369 Specifications Size Paper T2/3/4 (W x L) F SEF 8" x 13" Foolscap SEF 8.5" x 13" 8.25" x 13" 11" x 15" Folio SEF 10" x 14" 8" x 10" 267 x 390mm 16K SEF 195 x 267mm 16K LEF 267 x 195mm Custom Com10 Env.
  • Page 370 1. Appendix: General Specifications Size Paper T2/3/4 (W x L) A3 W 12" x 18" A3 SEF 297 x 420mm A4 SEF 210 x 297mm A4 LEF 297 x 210mm A5 SEF 148 x 210mm A5 LEF 210 x 148mm A6 SEF 105 x 148mm B4 SEF...
  • Page 371 Specifications Size Paper T2/3/4 (W x L) 8.25" x 13" 11" x 15" Folio SEF 10" x 14" 8" x 10" 267 x 390mm 16K SEF 195 x 267mm 16K LEF 267 x 195mm Custom Com10 Env. 4.125" x 9.5" Monarch Env.
  • Page 372 1. Appendix: General Specifications Paper Size (W x L) Main 1-bin Shift A3 SEF 297 x 420 mm A4 SEF 210 x 297 mm A4 LEF 297 x 210 mm A5 SEF 148 x 210 mm A5 LEF 210 x 148 mm A6 SEF 105 x 148 mm B4 SEF...
  • Page 373 Specifications Paper Size (W x L) Main 1-bin Shift 267 x 390 mm 16K SEF 195 x 267 mm 16K LEF 267 x 195 mm Custom Com10 Env. 4.125" x 9.5" Monarch Env. 3.875" x 7.5" C6 Env. 114 x 162 mm C5 Env.
  • Page 374 1. Appendix: General Specifications 1000-sheet booklet finisher (Shift/Staple) Paper Size (W x L) B4 SEF 257 x 364 mm B5 SEF 182 x 257 mm B5 LEF 257 x 182 mm B6 SEF 128 x 182 mm Ledger 11" x 17" Letter SEF 8.5"...
  • Page 375 Specifications 1000-sheet booklet finisher (Shift/Staple) Paper Size (W x L) Monarch Env. 3.875" x 7.5" C6 Env. 114 x 162 mm C5 Env. 162 x 229 mm DL Env. 110 x 220 mm MF: Main Frame, E2P: Europe 2 Holes Punch, N2P: North America 2 Holes Punch, N3P: North America 3 Holes Punch, E4P: Europe 4 Holes Punch, S4P: North Europe 4 Holes Punch 1000-sheet booklet finisher (Punch) Paper...
  • Page 376 1. Appendix: General Specifications 1000-sheet booklet finisher (Punch) Paper Size (W x L) Government 8.25" x 14" Legal SEF Half Letter SEF 5.5" x 8.5" Executive SEF 7.25" x 10.5" Executive LEF 10.5" x 7.25" F SEF 8" x 13" Foolscap SEF 8.5"...
  • Page 377 Specifications Output up to 30 sheets Output up to 50 sheets Not supported Paper Exit (1000-Sheet Finisher and 500-Sheet Finisher) MF: Main Frame, Prf: Proof, Clr: Clear, Shf: Shift, Stp: Staple 1000-sheet finisher 500-sheet finisher Size Paper (W x L) A3 W 12"...
  • Page 378 1. Appendix: General Specifications 1000-sheet finisher 500-sheet finisher Size Paper (W x L) Letter SEF 8.5" x 11" Letter LEF 11" x 8.5" Legal SEF 8.5" x 14" Government 8.25" x 14" Legal SEF Half Letter SEF 5.5" x 8.5" Executive SEF 7.25"...
  • Page 379 Specifications 1000-sheet finisher 500-sheet finisher Size Paper (W x L) 162 x 229 C5 Env. 110 x 220 DL Env. Remarks: Supported Output up to 30 sheets Output up to 50 sheets Not supported Paper Exit (Internal Finisher) MF: Main Frame, Clr: Clear, Shf: Shift, Stp: Staple, Internal finisher(Shift/Staple) Paper Size (W x L)
  • Page 380 1. Appendix: General Specifications Internal finisher(Shift/Staple) Paper Size (W x L) B6 SEF 128 x 182 mm Ledger 11" x 17" Letter SEF 8.5" x 11" Letter LEF 11" x 8.5" Legal SEF 8.5" x 14" Government 8.25" x 14" Legal SEF Half Letter SEF 5.5"...
  • Page 381 Specifications Internal finisher(Shift/Staple) Paper Size (W x L) DL Env. 110 x 220 mm MF: Main Frame, E2P: Europe 2 Holes Punch, N2P: North America 2 Holes Punch, N3P: North America 3 Holes Punch, E4P: Europe 4 Holes Punch, S4P: North Europe 4 Holes Punch Internal finisher(Punch) Paper Size (W x L)
  • Page 382 1. Appendix: General Specifications Internal finisher(Punch) Paper Size (W x L) Executive LEF 10.5" x 7.25" F SEF 8" x 13" Foolscap SEF 8.5" x 13" 8.25" x 13" 11" x 15" Folio SEF 10" x 14" 8" x 10" 267 x 390 mm 16K SEF 195 x 267 mm...
  • Page 383 Specifications Platen/ARDF Original Size Detection Platen ARDF Platen ARDF Size (width x length) [mm] Inches Inches Metric Metric A3 (297 x 420) L B4 (257 x 364) L A4 (210 x 297) L A4 (297 x 210) S B5 (182 x 257) L B5 (257 x 182) S A5 (148 x 210) L A5 (210 x 148) S...

  • Page 384: Optional Equipment

    1. Appendix: General Specifications 8K (267 x 390) 16K L (195 x 267) 16K S (267 x 195) 7.25" x 10.5" (Executive) 10.5" x 7.25" (Executive) *1: Use SP4-303 to detect original sizes as A5 lengthwise/HLT when the message “Can-t detect original size”...
  • Page 385 Specifications Supported Magnification 33.3 to 200 % Ratios: Power Source: DC 24V, 5V from the scanner unit Power Consumption: 50 W or less Dimensions (W × D × H) : 550 x 496 x 120 mm (21.7" x 19.5" x 4.7") Weight: 10 kg (22 lbs.) 1-Bin Tray (D582)
  • Page 386 1. Appendix: General Specifications Dimensions (W x D x H): 420 x 513 x 145 mm (16.5" x 20.2" x 5.7") Weight 4.0 kg (8.8 lbs.) Shift Tray Unit (D583) Standard Size: A6 LEF to A3, HLT LEF to DLT Paper Size: Non-standard Size: Width: 90 to 305 mm, Length: 148 to 600 mm...
  • Page 387 Specifications • 24 Vdc and 5Vdc (from the copier/printer): • 120 Vac (120 V version) from the copier/printer when the Power Source: optional tray heater is installed • 220 – 240 Vac (230 V version) from the copier/printer when the optional tray heater is installed Max: 37 W Power Consumption: Average: 22 W...
  • Page 388 1. Appendix: General Specifications Paper Weight: 52 g/m to 157 g/m , 14lbs. to 42lbs. Tray Capacity: 2,000 sheets (80 g/m , 20lbs.) 5 steps (100%, 70%, 30%, 10%, Empty): Right Tray Remaining Paper Detection: 4 steps (100%, 70%, 30%, Empty): Left Tray •...
  • Page 389 Specifications 250 sheets: B4, LG and larger Staple Mode Stacks Size Stack Size (Stapling) 2 to 9 Sheets 55 to 46 A4, B5, LT LEF 10 to 50 Sheets 45 to 10 2 to 9 Sheets 55 to 27 A4, B5, LT SEF 10 to 50 Sheets 25 to 8 2 to 9 Sheets...
  • Page 390 1. Appendix: General Specifications No staple mode: A3 to B5, DLT to HLT Paper Size: Staple mode: A3, B4, A4, B5, DLT to LT No staple mode: 60 to 157 g/m (16 to 42 lbs.) Paper Weight: Staple mode: 64 to 90 g/m (17 to 24 lbs.) 30 sheets (A3, B4, DLT, LG) Stapler Capacity:...
  • Page 391 Specifications 1000-Sheet Booklet Finisher (B589) and Punch Unit (B807) No punch mode: A3/11" x 17" to A5/8.5" x 5.5" (LEF) Punch mode: 2 holes: A3/11" x 17" to B6/5.5" x 8.5" (SEF) or A4/8.5" x 11" to A5/8.5" x 5.5" (LEF) 3 holes: A3, B4, 11"...
  • Page 392 1. Appendix: General Specifications 3 positions Staple position: 1-staple: 2 positions (Top Left, Top Right) 2-staples: 1 positions Staple replenishment: Cartridge (5000 staples) Power consumption: 60 W Dimensions (W x D x H): 535 x 600 x 930 mm (21.1" x 23.6" x 36.6") Without punch unit: 48 kg (105.8 lbs.) Weight...
  • Page 393 Specifications No punch mode: 52 to 256 g/m (14 to 68 lbs.) Punch mode: Paper Weight: 52 to 105 g/m (14 to 28 lbs.) Staple mode: 52 to 105 g/m (14 to 28 lbs.) Label/Thick paper/OHP cannot be stapled 500 sheets: A4, 8.5" x 11" or less Tray Capacity: 250 sheets: B4, 8.5"...
  • Page 394 1. Appendix: General Specifications...

  • Page 395: Appendix: Pm Tables

    2. Appendix: PM Tables PM Table • The amounts mentioned as the PM interval indicate the number of prints. • After carrying out PM, clear the maintenance counter (SP7-804). Preventive Maintenance Items Chart: A4 (LT)/5% Mode: 3 copies / original (prints/job) Ratio 30% Environment: Normal temperature and humidity Yield may change depending on circumstances and print conditions.
  • Page 396 2. Appendix: PM Tables Item 120K 240K 360K NOTE APS Sensor Dry cloth or blower brush Around the Drum Transfer/Separation Unit Perform the ID sensor initial setting ID Sensor (SP2-935) after cleaning (blower brush) Drum Charge Roller Do SP2801. This initializes the Cleaning Roller developer and resets the TD and ID sensor outputs to their defaults.
  • Page 397 PM Table Item 120K 240K 360K NOTE Hot Roller Pressure Roller Fusing Thermistors Clean with water or alcohol. Cleaning Roller Cleaning Roller Bushings Hot Roller Strippers Hot Roller and Pressure Grease Barrierta JFE5 5/2 Roller Bushings (A0289300) Paper Exit Guide Ribs Clean with water or alcohol.
  • Page 398 2. Appendix: PM Tables Itme NOTE Pick-up Roller Dry cloth Separation Roller Clean with alcohol. Relay Rollers Clean with water. Bottom Plate Pad Clean with water. Paper Feed Unit (D580) Itme NOTE Paper Feed Roller Clean with water Pick-up Roller Dry cloth Separation Roller Clean with alcohol.
  • Page 399 PM Table Item NOTE Brush Roller Replace if necessary. Discharge Brush Clean with a dry cloth Sensors Blower brush Jogger Fences Replace if necessary. 1000-Sheet Booklet Finisher (D589) Item NOTE Rollers Damp cloth Discharge Brush Dry cloth Sensors Blower brush Punch Kit Punch Chads Discard chads.

  • Page 400: Others Yield Parts

    2. Appendix: PM Tables Internal Finisher (D586) Item NOTE Rollers Clean with water or alcohol. Sensors Blower brush Punch Chads Discard chads. Others Yield Parts The parts mentioned in these tables have a target yield. However, the total copy/print volume made by the machine will not reach the target yield within the machine’s targeted lifetime if the machine is used under the target usage conditions (ACV, color ratio, P/J, and C/O).
  • Page 401 3. Appendix: Service Call Conditions Service Call Conditions Summary There are 4 levels of service call conditions. Level Definition Reset Procedure To prevent damage to the machine, the main Enter SP mode, go into SP5810, machine cannot be operated until the SC has been press [Execute], turn the main reset by a service representative (see the note power switch off and on.

  • Page 402: Appendix: Service Call Conditions

    3. Appendix: Service Call Conditions If the operator touches “Reset” If the operator touches "Reset" to bypass the 30-second interval for the machine to reboot, the machine reboots immediately and the operation panel displays the copy screen. • Do not try to use the operation panel during an automatic reboot. If the Remote Service System is in use, the SC code is sent immediately to the Service Center SC Code Classification The table shows the classification of the SC codes:...

  • Page 403: Service Call Conditions

    Service Call Conditions Class 1 Section SC Code Detailed section 400 - Image transfer 420 - Paper separation 430 - Cleaning Image development 2 440 - Around drum 460 - Unit 480 - Others 500 - Paper feed Paper feed / Fusing 515 - Duplex 520 -...

  • Page 404: Sc1Xx: Scanning

    3. Appendix: Service Call Conditions Class 1 Section SC Code Detailed section 800 - Error after ready condition 820 - Diagnostics error Controller 860 - Hard disk 880 - Unique for a specific model 900 - Counter Others 920 - Memory 990 - Others...
  • Page 405 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Scanner home position error 1 The scanner home position sensor does not detect the "OFF" condition during operation. Scanner home position error 2 The scanner HP sensor did not turn on during scanner initialization or copying. •...
  • Page 406 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) White level correction error White level correction could not be set properly during automatic adjustment. • Harnesses at SBU, IPU, BCU loose, broken, defective • Spurious electrical noise on power supply line •...
  • Page 407 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) SBU communication error Connection to the SBU could not be confirmed, possibly due to a defect in the BCU detection port. • Harness connection at IPU, BCU, SBU loose, broken, defective •...

  • Page 408: Sc 2Xx: Exposure

    3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Copy Data Security Unit error • The copy data security board is not detected when the copy data security function is set "ON" with the initial setting. • A device check error occurs when the copy data security function is set "ON" with the initial setting.
  • Page 409 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Polygon motor error 1: XSCRDY signal error The XSCRDY signal remained HIGH for 200 ms while the LD unit was firing. • Polygon motor/driver board harness loose or broken • Polygon motor/driver board defective •...
  • Page 410 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) FGATE OFF error The FGATE signal did not go off within the prescribed time. (The BCU generates the FGATE signal and sends it to the LD unit when the registration sensor switches on.) •...

  • Page 411: Sc3Xx: Image Processing - 1

    Service Call Conditions SC3xx: Image Processing – 1 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Charge level output error The PWM output level was detected higher than 50% after 10 consecutive samplings. • Harness of the high voltage power supply board (power pack) is loose, broken.
  • Page 412 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ID sensor error • One of the following conditions occurred when the ID sensor pattern was calibrated during printing: Vsp > 2.5V Vsg < 2.5V Vsp = 0V Vsg = 0V •...
  • Page 413 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) TD sensor error 2 The TD sensor outputs less than 0.5V or more than 4.0V 10 times consecutively during copying. Note: If the fax option is installed, this SC is issued immediately. If the fax option is not installed, this SC is issued after the prescribed number of pages is copied.

  • Page 414: Sc4Xx: Image Processing - 3

    3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) TD sensor initial setting error Initialization of the new PCU unit failed (the drum and development roller did not start rotating) • ID sensor harness loose, broken • TD sensor harness loose, broken •...
  • Page 415 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Transfer roller leak error 2 A transfer roller current leak signal is detected. The current feedback signal for the transfer roller is not detected within the correct time. • Transfer roller set incorrectly or damaged •...

  • Page 416: Sc5Xx: Paper Feed And Fusing

    3. Appendix: Service Call Conditions SC5xx: Paper Feed and Fusing Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Main motor lock The machine detected motor lock (motor is not operating correctly) • An obstruction has blocked operation of the main motor •...
  • Page 417 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Tray 3 error (Paper Feed Unit or LCT) This SC is generated if the following condition occurs 3 consecutive times. For the paper feed unit: • When the tray lowers, the tray lift sensor does not go off within 15 sec. For the LCT: •...
  • Page 418 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) By-pass bottom plate error The signal from the by-pass tray HP sensor does not change for 1.0 second after the by-pass motor has rotated counterclockwise. If this condition occurs three consecutive times, the SC is generated. •...
  • Page 419 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected. • Defective ventilation fan: front or rear • Disconnected or defective harness •...
  • Page 420 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fusing thermistor open (center) The temperature of the hot roller remained below 0 C for 5 sec at the center of the hot roller. • Fusing thermistor out of its position because of incorrect installation •...
  • Page 421 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fusing overheat error 1 (center) The fusing thermistor detected a fusing temperature over 230°C for 5 sec. at the center of the hot roller. • TRIAC short on PSU (PSU defective) •...
  • Page 422 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fusing overheat error 3 (center) After warmup, the center of the hot roller attained full operating temperature and maintained this temperature for 10 sec. without the hot roller rotating. •...
  • Page 423 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fusing temperature warm-up error (end) The fusing temperature did not reach the standby temperature within 20 sec. at the center of the hot roller after the main switch turned on. •...
  • Page 424 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fusing overheat error 2 (end) A fusing temperature over 250°C is detected at the center of the hot roller by the fusing temperature monitor circuit in the BCU board. The power was interrupted for more than 0.3 sec.
  • Page 425 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Consecutive fusing unit paper jams Three consecutive paper jams occurred in the fusing unit. The paper jam counter for the fusing unit reaches 3 times. The paper jam counter clears after the paper feeds correctly. Note: This SC is issued only if SP1159 is set to "1".

  • Page 426: Sc6Xx: Device Communication

    3. Appendix: Service Call Conditions SC6xx: Device Communication Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Communication error between IPU and ADF A break occurred in the connection between the IPU and ADF • Finisher serial cable connection loose, broken • BCU defective •...
  • Page 427 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on.
  • Page 428 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Key/card counter device error 2 During communication with the device, the MCU received a break (Low) signal. • Serial line from the device to the main machine is unstable, disconnected, or defective 1.
  • Page 429 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) OSM User Code File Error The correct "usercode" file could not be found in the root folder of the SD card because the file is not present, or the existing file is corrupted or the wrong type file.
  • Page 430 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Communication line error The supplied voltage is not sufficient due to the defective communication line or defective connection. -005 Same as -001 Consult with the user's local telephone company. Incorrect network setting Both the NIC and Cumin-M are activated at the same time.
  • Page 431 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ID2 mismatching ID2 for @Remote certification is mismatching between the controller board and NVRAM. • Used controller board installed • Used NVRAM installed 1. Install the correct controller board or new controller board. 2.
  • Page 432 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) EEPROM Communication Error Open communication error: ID error Open communication error: Channel error Open communication error: Device error Open communication error: Communication failed error Open communication error: Communication time error Open communication error: Communication suspended error Open communication error: Buffer full error Close communication error: No error code...
  • Page 433 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) [17] Data write error: Buffer full error [18] Data write error: No error code [19] Data read error: ID error [20] Data read error: Channel error [21] Data read error: Device error [22] Data read error: Communication failed error [23]...
  • Page 434 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Engine response error After powering on the machine, a response is not received from the engine within 30 seconds. • BCU installed incorrectly • BCU defective • Controller board defective 1.
  • Page 435 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Controller-to-operation panel communication error at startup After powering on the machine, the communication circuit between the controller and the operation panel is not opened, or communication with controller is interrupted after a normal startup. •...
  • Page 436 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Memory address (PER) command error The BCU did not receive a memory address command from the controller with the prescribed time once the paper reached the registration sensor. •...

  • Page 437: Sc7Xx: Peripherals

    Service Call Conditions SC7xx: Peripherals Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Upper transport motor error The upper transport motor in the finisher is not operating. • Upper transport motor drive is obstructed (jammed paper, paper scraps, etc.) • The motor harness loose or broken •...
  • Page 438 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Feed-out belt motor error The feed-out belt did not return to the home position within the prescribed time. • Feed-out belt motor drive is obstructed (jammed paper, paper scraps, etc.) •...
  • Page 439 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Shift tray motor error The shift tray motor in the 1000-sheet finisher is not operating. • Shift motor drive is obstructed (jammed paper, paper scraps, etc.) • Shift motor harness loose, broken •...
  • Page 440 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Corner stapler motor error The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. For 1000-sheet (booklet) finisher • The stapler motor does not switch off within the prescribed time after operating.
  • Page 441 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Stapler movement motor The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. For 1000-sheet (booklet) finisher • The stapler HP sensor is not activated within the specified time after the stapler motor turned on.
  • Page 442 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Lower transport motor error The lower transport motor in the finisher is not operating. • Lower transport motor drive is obstructed (jammed paper, paper scraps, etc.) • The motor harness loose or broken •...
  • Page 443 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Finisher punch motor error (D589) The punch HP sensor is not activated within the specified time after the punch motor turned on. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 444 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Punch movement motor error (D589) The punch unit moved but it was not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 445 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Bottom fence lift motor error (D589) The bottom fence HP sensor moves but is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 446 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Bridge unit error The machine recognizes the finisher, but does not recognize the bridge unit. • Defective connector • Broken harness 1. Check the connections between the bridge unit and the machine. 2.
  • Page 447 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The machine does not detect a correct signal from the front jogger fence HP sensor while the front jogger motor is operating. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. •...
  • Page 448 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The machine does not detect a correct signal from the pick-up roller HP sensor while the pick-up roller contact motor is operating. The 1 detection failure issues a jam error, and the 2 failure issues this SC code.
  • Page 449 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The machine does not detect a correct signal from the stack height detection lever sensor while the output tray motor is operating. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. •...
  • Page 450 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The machine does not detect a correct signal from the punch position sensor while the punch drive motor is operating. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 451 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The machine does not detect a correct signal from the paper position detection unit HP sensor while paper position sensor unit motor is operating. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. •...
  • Page 452 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The machine does not detect a correct signal from the shift roller HP sensor while the shift roller motor is operating. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 453 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Finisher jogger motor error (D585) The machine does not detect a correct signal from the front jogger fence HP sensor while the front jogger motor is operating. The 1st failure issues an original jam message, and the 2nd failure issues this SC code.
  • Page 454 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Stack feed-out motor error (D585) The machine does not detect a correct signal from the stack feed-out HP sensor while the stack feed-out motor is operating. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 455 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Corner stapler motor error (D585) The machine does not detect a correct signal from the stapler HP sensor while the stapler motor is operating. The 1 detection failure issues a jam error, and the 2 failure issues this SC code.
  • Page 456 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Tray lift motor error (D585) The machine does not detect a correct signal from the paper height sensor while the Tray lift motor is operating. The 1 detection failure issues a jam error, and the failure issues this SC code.

  • Page 457: Sc8Xx: Overall System

    Service Call Conditions SC8xx: Overall System Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Energy saving I/O sub-system error The energy saving I/O sub-system detects an error. • Controller board defective Replace the controller board. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Monitor Error This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system...
  • Page 458 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fatal kernel error Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel. • System program defective •...
  • Page 459 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) CPU/Memory Error • System firmware problem [0702] • Defective RAM-DIMM [0709] • Defective controller [070A] 1. Reinstall the controller system software. 2. Replace the RAM-DIMM. 3. Replace the controller. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostics error: ASIC [XXXX]: Detailed error code...
  • Page 460 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnosis error: ASIC The CPU checks if the ASIC timer works correctly compared with the CPU timer. If the ASIC timer does not function in the specified range, this SC code is displayed. System firmware problem [0D05] Defective RAM-DIMM...
  • Page 461 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) • Loose connection • Defective HDD • Defective controller 1. Check that the HDD is correctly connected to the controller. 2. Replace the HDD. 3. Replace the controller. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostic error: NIB [XXXX]: Detailed error code MAC address check sum error...
  • Page 462 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostic Error: RTC/optional NVRAM The one second counted by the RTC is different from the one second counted by the CPU on the controller. [1501] • Defective the RTC device Replace the RTC device.
  • Page 463 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Check sum error 1 [0101] The boot monitor and OS program stored in the ROM DIMM is checked. If the check sum of the program is incorrect, this SC code is displayed. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostic error: Optional RAM...
  • Page 464 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ASIC for system control could not be detected. After the PCI configuration, the device ID for the ASIC could not be checked. [0F41] Replace the IPU. Could not initialize or read the bus connection. [50B1] Check for loose connections at the mother board.
  • Page 465 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostic Error: Clock Generator A verify error occurred when setting data was read from the clock generator via the I2C bus. • Defective clock generator [2701] • Defective I2C bus •...
  • Page 466 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Flash ROM verification error Verification error of the flash ROM on the controller board occurs. • This SC is logged at 1st error detection. • SC819 is issued at 2nd error detection. •...
  • Page 467 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Wireless LAN board error 2 The board that holds the wireless LAN board can be accessed, but the wireless LAN board (802.11b or Bluetooth) itself cannot be accessed while the machine is operating •...
  • Page 468 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Key acquisition error: The controller fails to get a new encryption key. • Defective controller board Replace the controller board. HDD key setting error: The controller fails to copy a new encryption key to the HDD. Defective SATA chip on the controller board •...
  • Page 469 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) HDD check error: The HDD is not correctly installed. • No HDD installed • Unformatted HDD • The encryption key on the controller is different from the one on the HDD 1.
  • Page 470 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) HDD error 2 The HDD did not enter the ready status within 30 sec. after power on. • Cable between HDC and HDD loose or defective • Cable between HDC and HDD loose or defective •...
  • Page 471 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) HDD error 4 HD data CRC error. During operation of the HD, the HD responded with a CRC error. • HDD defective • Controller board defective 1. Format the HDD with SP5-832-002. 2.
  • Page 472 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) SD card error 1: Recognition error The SD card in the slot contains illegal program data. • SD-card data is corrupted. Use only SD cards that contain the correct data. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) SD card error 2: SD card removed...
  • Page 473 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Address Book Data Error Address book data stored on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. • Defective software program •...
  • Page 474 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Delete All error 1: HDD A data error was detected for the HDD/NVRAM after the Delete All option was used. Note: The source of this error is the Data Overwrite Security Unit D362 running from an SD card.
  • Page 475 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Log Data Error 2 • An encryption module not installed -002 1. Disable the log encryption setting with SP9730-004 ("0" is off.) 2. Install the DESS module. Log Data Error 3 •...
  • Page 476 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) TPM electronic recognition error The main machine firmware failed to recognize TPM because USB flash is not operating or a system module was updated incorrectly. • Incorrect updating for the system firmware •...

  • Page 477: Sc9Xx: Miscellaneous

    Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Software performance error If the processing program shows abnormal performance and the program is abend, this SC is issued. • Controller board defective • Software defective 1. Replace the controller board. 2.
  • Page 478 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Printer Error 1 An internal application error was detected and operation cannot continue. • Software defective • Unexpected hardware resource (e.g., memory shortage) 1. Software defective; switch off/on, or change the controller firmware if the problem is not solved 2.
  • Page 479 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Software performance error The software attempted to perform an unexpected operation due to: 1) software bug, 2) incorrect internal parameter, 3) insufficient working memory. • Defective software • Defective controller •...
  • Page 480 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) OCS record limitation error An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware. This can occur if there if there are too many application screens open on the operation panel.
  • Page 481 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Application function selection error The application selected by the operation panel key does not start or ends abnormally. • Software (including the software configuration) defective • An option required by the application (RAM, DIMM, board) is not installed •...
  • Page 482 3. Appendix: Service Call Conditions • SMC - All (SP5-990-001) • SMC - Logging (SP5-990-004) • Printer driver settings used when the problem occurs • All data displayed on the screen (SC code, error code, and program address where the problem is logged.) •...

  • Page 483: Appendix: Service Program Mode Tables

    4. Appendix: Service Program Mode Tables System SP Tables-1 SP1xxx: Feed 1001* Leading Edge Registration 2 Tray: Plain Adjusts the printing leading edge registration from each 3 Tray: Middle Thick paper feed station using the Trimming Area Pattern (SP2902 Pattern No. 10). 4 Tray: Thick [–9.0 to +9.0 / +0.0 / 0.1 mm/step] 7 By-pass: Plain...
  • Page 484 4. Appendix: Service Program Mode Tables 2 Paper Tray 1: Plain 3 Tray 1: Middle Thick 4 Paper Tray 1: Thick Paper Tray 2/3/4/LCT: Plain Paper Tray 2/3/4/LCT: Adjusts the paper feed clutch timing at registration. The Middle Thick paper feed clutch timing determines the amount of paper buckle at registration.
  • Page 485 System SP Tables-1 Switches fusing idling on/off. [0 = Off / 1 = On / 2 = Off plus machine 1 Fusing Idling temperature check] Switch on if fusing on the 1st and 2nd copies is incomplete (this may occur if the room is cold.) Reload Permit Setting:Reload Adjusts the reload temperature at the center and Temp.:Center...
  • Page 486 4. Appendix: Service Program Mode Tables 7 Thick Paper - Roller Center Adjusts the additional temperature for the center and both ends of the hot roller for thick paper. D120/D139:[ 0 to 40 / 25 / 1°C/step] 8 Thick Paper - Roller Ends D121/D122/D140/D141:[0 to 40 / 20 / 1°C/step] 9 Center Minus:Thin...
  • Page 487 System SP Tables-1 18 Low:Center Add:Thick Adjusts the additional temperature for the center and both ends of the hot roller for printing on thick paper when the temperature inside the 19 Low:Ends Add:Thick machine is 16 °C or lower. [0 to 30 / 5 / 1 °C] 20 Registration Waiting:Plain1 Turns the registration waiting mode on or off for each paper type.
  • Page 488 4. Appendix: Service Program Mode Tables When the fusing temperature at the center of the hot roller is lowered due to consecutive printing, the lowered temperature is kept until the number 32 Down Temp:No. of Page of sheets set here is printed. [0 to 20 / 5 / 1 sheet] When the fusing temperature at both ends of the hot roller is lowered due to consecutive printing,...
  • Page 489 System SP Tables-1 Adjusts the fusing temperature control cycle when the machine is warming up. 1 Warming-up [100 to 2000 / 1000 / 100 msec] Adjusts the fusing temperature control cycle when the machine is printing. 2 Print [100 to 2000 / 1000 / 100 msec] Adjusts the fusing temperature control cycle [100 to 3 Wait 2000 / 1000 (North America, Taiwan), 2000 (Other...
  • Page 490 4. Appendix: Service Program Mode Tables Specifies the heating roller temperature for 2nd CPM down of A3 paper size. 10 High:2nd CPM Down Temp.:A3 [100 to 250 / 220 / 1 deg/step] Specifies the heating roller temperature for 3rd CPM down of A3 paper size. 11 High:3rd CPM Down Temp.:A3 [100 to 250 / 225 / 1 deg/step] Specifies the heating roller temperature for 1st...
  • Page 491 System SP Tables-1 Specifies the pressure roller temperature for 3rd High:3rd CPM Down CPM down of A5 paper size. Temp.:A5:Press [100 to 250 / 210 / 1 deg/step] Specifies the pressure roller temperature for 1st High:1st CPM Down CPM down of A6 paper size. Temp.:A6:Press [100 to 250 / 200 / 1 deg/step] Specifies the pressure roller temperature for 2nd...
  • Page 492 4. Appendix: Service Program Mode Tables 1 MainMotor:150 [–4 to 4 / 0 / 0.01 %/step] 2 MainMotor:122 [–4 to 4 / 0 / 0.01 %/step] 10 Duplex:Low [–4 to 4 / 0 / 0.01 %/step] 11 Duplex:High [–4 to 4 / 0 / 0.01 %/step] 24 Reverse:Low [–4 to 4 / 0 / 0.01 %/step] 29 Reverse:High...
  • Page 493 System SP Tables-1 The feed solenoid turns on A mm before the pick-up roller feed out the trailing edge of the paper. 22 Bank1: Feed Solenoid ON: Thick 1 A=(Original length – 80) x B / 100 B=setting value [35 to 85 / 35 / 5% /step] 23 Bank2: Feed Solenoid ON: Plain The feed solenoid turns on A mm before the pick-up roller feed out the trailing...
  • Page 494 4. Appendix: Service Program Mode Tables 15 Junction Gate SOL1: ON [-10 to 10 / 0 / 1mm /step] 17 Junction Gate SOL1: OFF 20 Bridge Junction Gate SOL ON: Plain The bridge junction gate solenoid turns on A mm after the leading edge of the paper Bridge Junction Gate SOL ON: Middle activates the paper exit sensor.

  • Page 495: System Sp Tables-2

    System SP Tables-2 System SP Tables-2 SP2xxx: Drum 2001* Charge Roller Bias Setting (Copying) Adjusts the voltage applied to the charge roller during printing. This value will be changed automatically when the charge roller bias correction is performed. Note that if this value is changed, the charge roller voltage will be corrected based on the new voltage.
  • Page 496 4. Appendix: Service Program Mode Tables Vsdp Max Adjusts the upper threshold value for the charge roller correction. When the value of Vsdp/Vsg is greater than this value, the charge roller voltage decreases by 50V (e.g. from –550 to –500). The size of the decrease depends on SP2005 3.
  • Page 497 System SP Tables-2 Right Side Adjusts the right edge erase margin. The specification is 2 +2.5/-1.5 mm. See "Replacement and Adjustment - Copy Adjustment" for details. [0.0 to 4.0 / 2.0 / 0.1 mm/step] Duplex Trail.: L Size: Plain Adjusts the trailing edge erase margin on the reverse side of duplex copies for plain paper longer than 297 mm.
  • Page 498 4. Appendix: Service Program Mode Tables Duplex Left: Plain Adjusts the left side erase margin on the reverse side of duplex copies. The actual left side erase margin on the reverse side is this value plus the value of SP2101-3. The specification is 2 ±1.5 mm.
  • Page 499 System SP Tables-2 Duplex Trail.: S Size: Thick Adjusts the trailing edge erase margin on the reverse side of duplex copies for thick paper of length 216 mm or less. The actual trailing edge erase margin on the reverse side is this value plus the value of SP2101-2.
  • Page 500 4. Appendix: Service Program Mode Tables Pattern Select Prints the test patterns. Select the number of the test pattern that you want to print. When adjusting the printing registration, select no.14 (Trimming Area). [0 to 21 / 0 / 1 step] Test Pattern Density Adjusts the test pattern density.
  • Page 501 System SP Tables-2 ID Sensor Pattern Adjusts the development bias for making the ID sensor pattern. The actual development voltage for the ID sensor pattern is this value plus the value of SP2201-1. This should not be used in the field, because it affects ID sensor pattern density, which affects toner supply.
  • Page 502 4. Appendix: Service Program Mode Tables 2220* Vsg/Vsp/Vsdp/Vt/Vtref Display 1 Vsp 2 Vsg 3 Vsdp Displays the individual Vsp, Vsg, Vdsp, Vt, and Vtref values. 4 Vt 5 Vtref 2301* Transfer Current Adjust Thin:1side:Image Area Adjusts the transfer current for copying. [–4 to 4/ 0 / 1 A /step] Thin:1side:Lead Edge Adjusts the transfer current for copying.
  • Page 503 System SP Tables-2 Plain:1side:Image Area Adjusts the transfer current for copying. [–4 to 4/ 0 / 1 A /step] Plain:1side:Lead Edge Adjusts the transfer current for copying. [–4 to 4/ 0 / 1 A /step] Plain:1side:Trail Edge Adjusts the transfer current for copying. [–4 to 4/ 0 / 1 A /step] Plain:2side:Image Area Adjusts the transfer current for copying.
  • Page 504 4. Appendix: Service Program Mode Tables Middle:2side:Image Area Adjusts the transfer current for copying. [–4 to 4/ 0 / 1 A /step] Middle:2side:Lead Edge Adjusts the transfer current for copying. [–4 to 4/ 0 / 1 A /step] Middle:2side:Trail Edge Adjusts the transfer current for copying.
  • Page 505 System SP Tables-2 Temp Inside the Machine Displays the temperature measured inside the machine just after power-on (by the thermistor on the BCU board) the last time that the fusing unit was less than 40°C just after the machine was switched on. The transfer current is corrected in accordance with this value.
  • Page 506 4. Appendix: Service Program Mode Tables Developer Mixing Mixes the developer and checks Vt. The machine mixes the developer for 2 minutes and while doing this, it reads the TD sensor output (Vt). It does not initialize the TD 2802 sensor output.
  • Page 507 System SP Tables-2 2side:Lead Edge Adjusts the voltage applied to the separation plate, during printing at the leading edge of the paper on the rear side. See SP2901 1. [–4000 to 0 / –2100 / 100 V/step] 2side:Image Area Adjusts the voltage applied to the separation plate, during printing at the image area of the paper on the rear side.
  • Page 508 4. Appendix: Service Program Mode Tables 3 Text/Photo: Multilevel Copy 4 Pale: Multilevel Copy [0 to 10 / 5 / 1 step] 5 Generation: Multilevel Copy Forced Toner Supply Forces the toner bottle to supply toner to the toner supply unit. Press Execute on the touch panel to start.
  • Page 509 System SP Tables-2 Toner Supply Time Adjusts the toner supply motor on time for sensor supply mode. This SP is effective only when SP2921 is "0" or "1". 2922* [0.1 to 5.0 / 0.6 / 0.1 s/step] Increasing this value increases the toner supply motor on time. So, use a high value if the user tends to make lots of copies that have a high proportion of black.
  • Page 510 4. Appendix: Service Program Mode Tables ID Sensor Control Selects whether the ID sensor is used or not for toner density control. 2927* [0 = No / 1 = Yes] If this value is "0", dirty background may occur after the machine has not been used for a long time.
  • Page 511 System SP Tables-2 Toner Density Control Level Adjusts the toner density control threshold level. 2932* [0 = Normal / 1 = Dark / 2 = Light / 3 = Darker / 4 = Lighter] Use this SP when you want to adjust the image density. ID Sensor Control Correction 2933* Adjusts the ID sensor control coefficient.
  • Page 512 4. Appendix: Service Program Mode Tables Warming-up If the period of time specified here elapses before the machine returns to full operation from the energy saver or auto off mode, ID sensor warming-up is performed. [0 to 999 / 480 / 1 min] Number of Pages The machine makes an ID sensor pattern after the specified number of prints has been made.
  • Page 513 System SP Tables-2 Interval This SP sets the page interval for transfer roller cleaning when SP2996 001 is set to "1" (Yes). Increase this setting only when absolutely necessary. A higher setting increases wear on the PCU. [0to100/50/1 sheets] Note: This SP does not execute for the first copy after power on or when the machine returns from the energy save or auto off mode.

  • Page 514: System Sp Tables-3

    4. Appendix: Service Program Mode Tables System SP Tables-3 SP3xxx There are no Group 3 SP codes for this machine.

  • Page 515: System Sp Tables-4

    System SP Tables-4 System SP Tables-4 SP4xxx: Scanner Sub Scan Mag.Adjustment Adjusts the magnification of the sub scan direction during scanning. Changing this 4008* value changes the scanner motor speed. Press to toggle ±. [–1 to 1 / 0 / 0.1% ] L-Edge Regist Adjustment Adjusts the leading edge registration for scanning.
  • Page 516 4. Appendix: Service Program Mode Tables 4 Book: Right 5 ADF: Leading Edge [0 to 3.0 / 0.0 / 0.1 mm / step] 7 ADF: Right 8 ADF: Left Scanner Free Run 4013 Performs a scanner free run with the exposure lamp on or off. 1 Lamp OFF [0 to 1 / 0 / 1] 0=Off, 1=On...
  • Page 517 System SP Tables-4 Dust Detect:Lvl Adjusts the sensitivity for dust detection on the ADF scanning glass. This SP is available only after SP4020 1 is switched on. [0 to 8 / 4 / 1] If you see black streaks in copies when no warning has been issued, raise the setting to increase the level of sensitivity.
  • Page 518 4. Appendix: Service Program Mode Tables Scan Size Detection Detection ON/OFF Selects whether the machine detects the original size. 4308* [0 to 1 / 1 / 1] 0: Off, 1: On 4309* Scan Size Detect:Setting 1 Original Density Thresh [0 to 255 / 18 / 1 digit] 2 Detection Time [20 to 100 / 60 / 20 msec] 3 Lamp ON:Delay Time...
  • Page 519 System SP Tables-4 Scanner Erase Margin 4400* These SPs set the area to be masked during platen (book) mode scanning. 1 Book: Leading Edge 2 Book: Trailing Edge 3 Book: Left 4 Book: Right [0 to 3.0 / 0.0 / 0.1 mm/step] 5 ADF: Leading Edge 7 ADF: Right 8 ADF: Left...
  • Page 520 4. Appendix: Service Program Mode Tables IPU Test Pattern Selects the IPU test Pattern. [0 to 28 / 0 / 1] 0: Scanned image 15: Gray pattern (1) 1: Gradation main scan A 16: Gray pattern (2) 2: Gradation main scan B 17: Gray pattern (3) 3: Gradation main scan C 18: Shading pattern...
  • Page 521 System SP Tables-4 Switches black image path detection on/off: 1 Black Subtraction ON/OFF 0: ON, 1: OFF Switches shading image path detection on/off 2 SH ON/OFF 0: OFF, 1: ON Digital AE Set 4460* Specifies the detection threshold for background deletion in ADS mode. 1 Low Limit [0 to 1023 / 364 / 1 digit] 2 Background Level...
  • Page 522 4. Appendix: Service Program Mode Tables Selects the level of smoothing for originals that contain dithered images. 6 Smoothing [0 to 7 / 4 / 1 / step] 0: Default (Off) 7: Strongest Sets the overall brightness of the image. 7 Brightness [1 to 255/ 128 / 1 / step] 1: Weakest...
  • Page 523 System SP Tables-4 Selects the level of smoothing for originals that contain dithered images. 6 Smoothing [0 to 7 / 4 / 0 / step] 0: Default (Off) 7: Strongest Sets the overall brightness of the image. 7 Brightness [1 to 255/ 128 /1] 1: Weakest 128: Default 255: Strongest...
  • Page 524 4. Appendix: Service Program Mode Tables AGC Execution 4603 Executes the AGC. 1 HP Detection Enable 2 HP Detection Disable FGATE Open/Close Opens or closes the FGATE signal. This SP automatically returns to the default status (close) after exiting this SP. [0 or 1 / 0 / 1 / step] 0: OFF, 1: ON 4604...
  • Page 525 System SP Tables-4 1 Book Scan [-384 to 255 / -28 / 1 digit ] 2 DF Scan Black Level Adj. Display Note: 4623 • RE: Red Even signal • RO: Red Odd signal Displays the black offset value for the even red signal in the CCD circuit board.
  • Page 526 4. Appendix: Service Program Mode Tables Displays the black offset value for the odd blue signal in the CCD circuit board. 2 Latest: BO Color [0 to 16383 / 0 / 1 digit/step] Analog Gain Adjust Latest: R Color 4628 Displays the gain value of the amplifiers on the controller for Red.
  • Page 527 System SP Tables-4 Scan Adjust Error 4645 Displays the error value of the white level or black level adjustment. 1 White Level [0 to 65535 / 0 / 1 digit ] 2 Black Level SBU Error 4647 Displays the result of the SBU connection check. Black Level Adj.
  • Page 528 4. Appendix: Service Program Mode Tables Displays the previous black offset value for the odd blue Last Correct Value: BO signal in the CCD circuit board. Color [0 to 16383 / 0 / 1 digit/step] Analog Gain Adjust Last Correct Value: R Color 4658* Displays the previous gain value of the amplifiers on the controller for Red.
  • Page 529 System SP Tables-4 Displays the previous 2nd black offset value for the odd Last Correct Value: GO green signal in the CCD circuit board. Color [0 to 1023 / 0 / 1 digit/step] Digital Gain Adjust 4663* BE: Blue Even signal, BO: Blue Odd signal Displays the previous 2nd black offset value for the even Last Correct Value: BE blue signal in the CCD circuit board.
  • Page 530 4. Appendix: Service Program Mode Tables Displays the factory setting values of the black level 1 Factory Setting: BE Color adjustment for the even blue signal in the CCD circuit board. Displays the factory setting values of the black level 2 Factory Setting: BO Color adjustment for the odd blue signal in the CCD circuit board.
  • Page 531 System SP Tables-4 Scan Image Density Adjustment ARDF Adjusts the white shading parameter when scanning an image with the DF. Adjusts the 4688* density level if the ID of outputs made in the DF and Platen mode is different. [80 to 120 / 104 / 1%/ step ] White Peak Level Read DFU 4690 Displays the peak level of the white level scanning.
  • Page 532 4. Appendix: Service Program Mode Tables Black Peak Level Read DFU 4695 Display the peak level of the black level scanning. 1 BE 2 BO DF Shading Free Run Executes the scanner free run for shading movement with the exposure lamp on or off. 4802 The free run moves the scanning lamp a short distance and immediately returns it to its home position.
  • Page 533 System SP Tables-4 Selects the test pattern generated by the controller board. [0 to 255 / 0 / 1 /step] 0: Default (Scanning Image) 1: Grid pattern 2: Gradation main scan 3: Gradation sub scan 4 to 255: Default (Scanning Image) 4810 PWM DFU 4811...
  • Page 534 4. Appendix: Service Program Mode Tables 1 Scan New Chart Executes new chart scanning. 2 Recall Previous Chart Recalls the previous scanned chart. 4 Set Standard Chart Restores a new chart data as a standard chart data. Adjusts chromaticity rank. When replacing the scanner lamp, select a number according to the barcode on the 5* Chromaticity Rank new scanner lamp.
  • Page 535 System SP Tables-4 Selects the Highlight correction level. [0 to 9 / 4 / 1 /step] 1 Sensitivity Selection 0: weakest sensitivity 9: strongest sensitivity Selects the range level of Highlight correction. [0 to 9 / 4 / 1 /step] 2 Range Selection 0: weakest skew correction, 9: strongest skew correction...

  • Page 536: System Sp Tables-5

    4. Appendix: Service Program Mode Tables System SP Tables-5 SP5xxx: Mode mm/inch Display Selection Selects whether mm or inches are used in the display. Note: After selecting the number, you must turn the main power switch off and on. 5024* [0-1 / Europe/Asia model: 0, American model: 1 / 1] 0: mm 1: inch...
  • Page 537 System SP Tables-5 Display IP Address Display or does not display the IP address on the LCD. 5055* [0 to 1 / 0 / 1] 0: OFF, 1: ON Coverage Counter Display Display or does not display the coverage counter on the LCD. 5056* [0 to 1 / 0 / 1] 0: Not displayed, 1: Displayed...
  • Page 538 4. Appendix: Service Program Mode Tables Set Bypass Paper Size Turn on or off the paper size confirmation pop-up on the LED. This pop-up prevents mismatching between a paper size selected by the operation panel and an actual 5071 paper size on the by-pass tray. [0 to 1 / 0 / 1] 0: Off, 1: On 1 PCU...
  • Page 539 System SP Tables-5 Disable Copying 5118* This program disables copying. [0: Not disabled/ 1: Disabled] Mode Clear Opt. Counter Removal 5120* This program disables copying. [0: Yes (removed)/ 1: Standby (installed but not used)/ 2: No (not removed)] Counter Up Timing Determines whether the optional key counter counts up at paper feed-in or at paper exit.
  • Page 540 4. Appendix: Service Program Mode Tables Paper Size Type Selection Selects the paper size (type) for both originals and copy paper. [0 to 2 / DIP SW setting / 1 step] 0: Japan 5131* 1: North America 2: Europe After changing the setting, turn the copier off and on. If the paper size of the archive files stored on the HDD is different, abnormal copies could result.
  • Page 541 System SP Tables-5 CE Login If you will change the printer bit switches, you must 'log in' to service mode with this SP before you go into the printer SP mode. 5169* [0 or 1 / 0 / 1] 0: Off. Printer bit switches cannot be adjusted. 1: On.
  • Page 542 4. Appendix: Service Program Mode Tables [0 or 1 / 0 (EU/ASIA), 1 (NA) / - ] 11 Tray 3: 2 0: A3, 1: DLT [0 or 1 / 0 (EU/ASIA), 1 (NA) / - ] 12 Tray 3: 3 0: B4, 1: LG [0 or 1 / 0 (EU/ASIA), 1 (NA) / - ] 13 Tray 3: 4...
  • Page 543 System SP Tables-5 Paper Exit After Staple End This SP determines whether a machine that normally cannot continue to output paper if staple supply runs can continue to operate. 5199 [0 to 1 / 0 / 1] 0: OFF. Paper cannot exit if no staples are available. 1: ON.
  • Page 544 4. Appendix: Service Program Mode Tables Summer Time Lets you set the machine to adjust its date and time automatically with the change to Daylight Savings time in the spring and back to normal time in the fall. This SP lets you set these items: •...
  • Page 545 System SP Tables-5 Access Control DFU 5401* This SP stores the settings that limit uses access to SDK application data. Used to assign the default access user access privileges to their own documents on the document server. 103 Default Document ACL [0 to 3 / 0 / 1 step] 0: View, 1: Edit, 2: Edit/Delete, 3: Full control.
  • Page 546 4. Appendix: Service Program Mode Tables Enables or disables the log out confirmation option. • Bit 0: Log out confirmation option 0: Enable (default), 1: Disable Selects the automatic log out time. 240 Detail Option • Bit 1 and 2: Automatic log out timer reduction 00: 60 seconds (default), 01: 10 seconds,10: 20 seconds, 11: 30...
  • Page 547 System SP Tables-5 Lockout On/Off Switches on/off the lock on the local address book account. [0 or 1 / 0 / 1] 0: Off 1: On Lockout Threshold Sets a limit on the frequency of lockouts for account lockouts. [5 to 10 / 5 / 1] Cancellation On/Off Determines whether the system waits the prescribed time for input of a correct user ID and password after an account lockout has occurred.
  • Page 548 4. Appendix: Service Program Mode Tables Permissible Number Sets the number of attempts to attack the system with random passwords to gain illegal access to the system. [0 to 100 / 30 / 1 attempt] Detect Time Sets the time limit to stop a password attack once such an attack has been detected. [1 to 10 / 5 / 1 sec.] 5416* Access Information...
  • Page 549 System SP Tables-5 Productivity Fall Waite Sets the wait time to slow down the speed of certification when an excessive number of access attempts have been detected. [0 to 9 / 3 / 1 sec.] Attack Max Number Sets a limit on the number of requests received for certification in order to slow down the certification speed when an excessive number of access attempts have been detected.
  • Page 550 4. Appendix: Service Program Mode Tables Scanner Determines whether certification is required before a user can use the scan applications. [0 or 1 / 0 / 1] 0: On 1: Off Printer Determines whether certification is required before a user can use the printer applications.
  • Page 551 System SP Tables-5 Entry Turns on or off the copy permission of the entry information for the external authentication. [0 or 1 / 1 / -] 0: Not permit, 1: Permit Group Turns on or off the copy permission of the group information for the external authentication.
  • Page 552 4. Appendix: Service Program Mode Tables ProtectCode Turns on or off the copy permission of the protection code information for the external authentication. [0 or 1 / 1 / -] 0: Not permit, 1: Permit SmtpAuth Turns on or off the copy permission of the SMTP information for the external authentication.
  • Page 553 System SP Tables-5 CertCrypt Turns on or off the copy permission of the authentication information for the external authentication. [0 or 1 / 1 / -] 0: Not permit, 1: Permit UserLimitCount Turns on or off the copy permission of the maximum number information for the external authentication.
  • Page 554 4. Appendix: Service Program Mode Tables Optional Counter Determines whether to cancel the job when MK1 keycard is pulled out from the machine during job. 5491* [0 to 11111111 / 0 / 1] 0: On. Cancels the job. 1: Off. Allows operation if MK1 keycard is pulled out from the machine during the job. 5501* PM Alarm PM Alarm Level...
  • Page 555 System SP Tables-5 Switches the control call on/off for the paper supply. 0: Off, 1: On Paper Supply Alarm (0:Off 0: No alarm. 1:On) 1: Sets the alarm to sound for the specified number transfer sheets for each paper size (A3, A4, B4, B5, DLT, LG, LT, HLT) Switches the control call on/off for the stapler installed in the finisher.
  • Page 556 4. Appendix: Service Program Mode Tables 5508* CC Call 1 Jam Remains Enables/disables initiating a call. [0 or 1 / 1 / 1] 2 Continuous Jams 0: Disable 3 Continuous Door Open 1: Enable Sets the length of time to determine the length of an Jam Detection: Time unattended paper jam.
  • Page 557 System SP Tables-5 Memory Clear 5801 Resets NVRAM data to the default settings. Before executing any of these SP codes, print an SMC Report. 1 All Clear Initializes items 2 to 15 below. Initializes all registration settings for the engine 2 Engine and copy process settings.
  • Page 558 4. Appendix: Service Program Mode Tables Initializes the job login ID, SmartNetMonitor for 12 R-FAX Admin, job history, and local storage file numbers. Initializes the DCS (Delivery Control Service) 14 Clear DCS Setting settings. Initializes the UCS (User Information Control 15 Clear UCS Setting Service) settings.
  • Page 559 System SP Tables-5 10 Tray 2: Paper End Sensor 11 Tray 1: Paper Lift Sensor 12 Tray 2: Paper Lift Sensor 13 1st Paper Leading Edge Sensor 14 2nd Paper Leading Edge Sensor 15 By-pass: Paper Size Sensor 16 By-pass: Paper End Sensor 17 By-pass: Paper Length Sensor 18 By-pass: Home Position Sensor 19 Paper Exit Sensor...
  • Page 560 4. Appendix: Service Program Mode Tables 37 PCU Set 38 Fusing Unit Set 39 Key Card Set 40 Mechanical Counter Set 41 Key Counter Set 42 BCU Version 87 BANK_VFEEDSNS1 88 BANK_VFEEDSNS2 89 BANK_FEEDSNS1 90 BANK_FEEDSNS2 91 BANK_VFEEDCOVER 200 Scanner HP Sensor 201 Platen Cover Sensor Output Check 5804...
  • Page 561 System SP Tables-5 11 Interchange Motor: CW: 152 12 Interchange Motor: CW: 123.8 13 Interchange Motor: CCW: 424 14 Interchange Motor: CCW: 345.1 15 Interchange Motor: CCW: 152 16 Interchange Motor: CCW: 123.8 17 By-pass Feed Motor: CW: High 18 By-pass Feed Motor: CW: Low 19 By-pass Feed Motor: CCW 20 Toner Bottle Motor 21 1st Tray Up...
  • Page 562 4. Appendix: Service Program Mode Tables 39 Interchange SOL 40 Fusing SOL 41 Dehumidification Heater 42 PP.: Image Transfer: - 43 PP.: Image Transfer: + 44 PP.: Separation Voltage PP. means "Power Pack" (PCBs). 45 PP.: Development 46 PP.: Charge 47 P Sensor 48 Anti-static LED 49 Polygon Motor: High...
  • Page 563 System SP Tables-5 5811 Machine Serial DFU Display Displays the machine serial number. BICU Inputs the serial number. 5812* Service Tel. No. Setting Inputs the telephone number of the CE (displayed when a service 1 Service call condition occurs.) Use this to input the fax number of the CE printed on the Counter 2 Facsimile Report (UP mode).
  • Page 564 4. Appendix: Service Program Mode Tables Function Flag Enables or disables the remote service function. [0 to 1 / 0 / 1 /step] 0: Disabled, 1: Enabled NOTE: This SP setting is changed to "1" after @Remote register has been completed. SSL Disable Uses or does not use the RCG certification by SSL when calling the RCG.
  • Page 565 System SP Tables-5 RCG – C Registed DFU This SP displays the Embedded RC Gate installation end flag. 0: Installation not completed 1: Installation completed Connect Type (N/M) This SP displays and selects the Embedded RC Gate connection method. 0: Internet connection 1: Dial-up connection Cert.
  • Page 566 4. Appendix: Service Program Mode Tables Proxy User Name This SP sets the HTTP proxy certification user name. • The length of the name is limited to 31 characters. Any character beyond the 31st character is ignored. • This name is customer information and is not printed in the SMC report. Proxy Password This SP sets the HTTP proxy certification password.
  • Page 567 System SP Tables-5 Displays the status of the certification update. The certification used by Embedded RC Gate is set correctly. The certification request (setAuthKey) for update has been received from the GW URL and certification is presently being updated. The certification update is completed and the GW URL is being notified of the successful update.
  • Page 568 4. Appendix: Service Program Mode Tables CERT: Error Displays a number code that describes the reason for the request for update of the certification. Normal. There is no request for certification update in progress. Request for certification update in progress. The current certification has expired. An SSL error notification has been issued.
  • Page 569 System SP Tables-5 Displays the common name of the @Remote certification subject. CN = the following 17 bytes. Spaces are displayed as underscores (_). Asterisks (*) indicate that 90 CERT: Subject no @Remote certification exists. "000000___________" indicates "Common certification". Displays serial number for the @Remote certification. 91 CERT: Serial No.
  • Page 570 4. Appendix: Service Program Mode Tables Local Phone Number 161* Not used Connection Timing Adjustment: Incoming 162* Not used Access Point 163* Not used Line Connecting 164* Not used Modem Serial Number 173* Not used Retransmission Limit Not used FAX TX Priority 187* Not used Manual Polling...
  • Page 571 System SP Tables-5 Confirm Execute Executes the confirmation request to the @Remote Gateway. Confirm Result Displays a number that indicates the result of the confirmation executed with SP5816-203. 0: Succeeded 1: Confirmation number error 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 8: Other error...
  • Page 572 4. Appendix: Service Program Mode Tables Error Code Displays a number that describes the error code that was issued when either SP5816-204 or SP5816-207 was executed. Cause Code Meaning -11001 Chat parameter error Illegal Modem Parameter -11002 Chat execution error -11003 Unexpected error Inquiry, registration attempted without...
  • Page 573 System SP Tables-5 Attempted dial up overseas without the correct -2385 international prefix for the telephone number. -2387 Not supported at the Service Center Error Caused by -2389 Database out of service Response from GW URL -2390 Program out of service -2391 Two registrations for same device -2392...
  • Page 574 4. Appendix: Service Program Mode Tables NVRAM Data Download 5825 Downloads data from an SD card to the NVRAM in the machine. After downloading is completed, remove the card and turn the machine power off and on. 5828* Network Setting 1284 Compatibility (Centro) Enables and disables bi-directional communication on the parallel connection between the machine and a computer.
  • Page 575 System SP Tables-5 Job Spooling (Protocol) This SP determines whether job spooling is enabled or disabled for each protocol. This is a 8-bit setting. [0 or 1 / 1 / 1 ] 0: No spooling, 1: Spooling enabled BMLinks (Japan Only) FTP (Not Used) DIPRINT Reserved (Not Used)
  • Page 576 4. Appendix: Service Program Mode Tables Active IPv6 Status Address 1 Active IPv6 Status These SPs are the IPv6 stateless addresses (1 to 5) referenced on Address 2 the Ethernet or wireless LAN (802.11) in the format: Active IPv6 Status "Stateless Address"...
  • Page 577 System SP Tables-5 0123456789abcdefABCDEF 2. A colon is inserted as a delimiter every 4th hexadecimal character. fe80:0000:0000:0000:0207:40ff:0000:340e 3. The notations can be abbreviated by eliminating zeros where the MSB and digits following the MSB are zero. The example in "2" above, then, becomes: fe80:0:0:0207:40ff:0:340e 4.
  • Page 578 4. Appendix: Service Program Mode Tables Web Supplies Link Invisible Determines whether the consumable vendor link is displayed on the Websys top page and link page. 238* [0 or 1 / 1 / 1] 1: Display 0: No display Web Link 1 Name 239* Determines whether an name entered for "URL1"...
  • Page 579 System SP Tables-5 HDD Formatting 5832 Enter the SP number for the partition to initialize, then press #. When the execution ends, cycle the machine off and on. 1 HDD Formatting (All) 2 HDD Formatting (IMH) 3 HDD Formatting (Thumbnail) 4 HDD Formatting (Job Log) 5 HDD Formatting (Printer Fonts) 6 HDD Formatting (User Info)
  • Page 580 4. Appendix: Service Program Mode Tables [0 to 6 / 0 / 1] Reduction for Copy B&W Text 0:1, 1:1/2, 2:1/3, 3:1/4, 6:2/3 [0 to 6 / 0 / 1] Reduction for Copy B&W Other 0:1, 1:1/2, 2:1/3, 3:1/4, 6:2/3 [0 to 6 / 0 / 1] 75 Reduction for Printer B&W 0 1, 1:1/2, 2:1/3, 3:1/4, 6:2/3...
  • Page 581 System SP Tables-5 120 Default Reso Rate Switch This is basically adjusted by the remote system. Reso: Copy (Mono) [0 to 255 / 3 / 1/step] Selects the resolution for BW copy mode. This is basically adjusted by the remote system. 0: 600dpi/ 1: 400dpi/ 2: 300dpi/ 3: 200dpi/ 4: 150dpi/ 5: 100dpi/ 6: 75dpi Reso: Print (Mono) [0 to 255 / 3 / 1/step]...
  • Page 582 4. Appendix: Service Program Mode Tables Channel MAX Sets the maximum range of the bandwidth for the wireless LAN. This bandwidth setting varies for different countries. [1 to 14 / 11 (NA), 13 (EU), 14 (JPN) / 1] JPN: 1 to 14, NA: 1 to 11, EU: 1 to 13 Channel MIN Sets the minimum range of the bandwidth for operation of the wireless LAN.
  • Page 583 System SP Tables-5 11g CTS to Self Determines whether the CTS self function is turned on or off. [0 to 1 / 1 / 1] 0: Off, 1: On This SP is displayed only when the IEEE802.11 card is installed. 11g Slot Time Selects the slot time for IEEE802.11.
  • Page 584 Transfer Rate Sets the speed for USB data transmission. [Full Speed] [Auto Change] Vendor ID Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] DFU Product ID Sets the product ID. [0x0000 to 0xFFFF/1] DFU Device Release No.
  • Page 585 System SP Tables-5 PnP Model Name This SP sets the model name to be used by the USB PnP when "Function Enable (Level 2) is set so the USB Serial No. can have a common name (SP5844-5). Default: Laser Printer (up to 20 characters allowed). PnP Serial Number This SP sets the serial number to be used by the USB PnP when "Function Enable (Level 2) set so the USB Serial No.
  • Page 586 4. Appendix: Service Program Mode Tables Delivery Error Display Time Use this setting to set the length of time that the message is shown when a test error occurs during document transfer with the NetFile application and an external device. [0 to 999 / 300 / 1 sec] IP Address (Secondary) Sets the IP address that is given to the computer that is the secondary delivery server for...
  • Page 587 System SP Tables-5 13 Server Scheme (Primary) 14 Server Port Number (Primary) 15 Server URL Path (Primary) 16 Server Scheme (Secondary) 17 Server Port Number (Secondary) 18 Server URL Path (Secondary) 22 Rapid Sending Control 5846* UCS Setting Machine ID (for Delivery Server) Displays the unique device ID in use by the delivery server directory.
  • Page 588 4. Appendix: Service Program Mode Tables Delivery Server Retry Times Sets the number of retry attempts when the delivery server fails to acquire the delivery server address book. [0 to 255 / 0 / 1] Delivery Server Maximum Entries Lets you set the maximum number of account entries and information about the users of the delivery server controlled by UCS.
  • Page 589 System SP Tables-5 Addr Book Migration (USB -> HDD) This SP moves the address book data from an SD card to the HDD. You must cycle the machine off and on after executing this SP. Turn the machine off. Install the HDD. Insert the SD card with the address book data in SD card slot C3.
  • Page 590 4. Appendix: Service Program Mode Tables Addr Book Media Displays the slot number where an address book data is in. [0 to 30 / - /1] 0: Unconfirmed 1: SD Slot 1 20: HDD 2: SD Slot 2 30: Nothing 4: USB Flash ROM Initialize Local Address Book Clears all of the address information from the local address book of a machine...
  • Page 591 System SP Tables-5 Clear Backup Info. Deletes the address book uploaded from the SD card in the slot. Deletes only the files uploaded for that machine. This feature does not work if the card is write-protected. Note: After you do this SP, go out of the SP mode, turn the power off. Do not remove the SD card until the Power LED stops flashing.
  • Page 592 4. Appendix: Service Program Mode Tables Complexity Option 2 Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to lower case and defines the length of the password.
  • Page 593 System SP Tables-5 Encryption Stat Shows the status of the encryption function of the address book on the LDAP server. [0 to 255 / - / 1] No default Rep Resolution Reduction 5847 1 through 5847 6 changes the default settings of image data sent externally by the Net File page reference function.
  • Page 594 4. Appendix: Service Program Mode Tables 3 Acc. Ctrl.: Doc. Svr. Print (Lower 4 Bits) 4 Acc. Ctrl.: User Directory (Lower 4 Bits) 7 Acc. Ctrl Comm. Log Fax (Lower 4 Bits) 9 Acc. Ctrl.: Job Control (Lower 4 Bits) Switches access control on and off.
  • Page 595 System SP Tables-5 Determines whether the installation date is printed on the printout for the total counter. [0 or 1/ 1 / -] 2 Switch to Print 0: OFF (No Print) 1: ON (Print) 3 Total Counter Address Book Function Japan Only The machine is shipped ready to use with a G3 line.
  • Page 596 4. Appendix: Service Program Mode Tables On/Off (1:ON 0:OFF) Switches on the debug log feature. The debug log cannot be captured until this feature is switched on. [0 or 1 / 0 / 1] 0: OFF 1: ON Target (2: HDD 3: SD) Selects the destination where the debugging information generated by the event selected by SP5858 will be stored if an error is generated [2 to 3 / 2 / 1]...
  • Page 597 System SP Tables-5 Erase SD Card Debug Data Erases all debug logs on the SD Card. If the card contains only debugging files generated by an event specified by SP5858, the files are erased when SP5857 010 or 011 is executed. To enable this SP, the machine must be cycled off and on.
  • Page 598 4. Appendix: Service Program Mode Tables 1 Key 1 2 Key 2 3 Key 3 4 Key 4 These SPs allow you to set up to 10 keys for log files for functions that 5 Key 5 use common memory on the controller board. 6 Key 6 [00000000 to 9999999 / - / 1] 7 Key 7...
  • Page 599 System SP Tables-5 SMTP Auth Direct Sending Occasionally, SMTP certification may fail with encryption enabled for the SMTP server. This can occur if the SMTP server does not meet RFC standards. In such cases you can use this SP to set the SMTP certification method directly. However, this SP can be used only encryption has been enabled.
  • Page 600 4. Appendix: Service Program Mode Tables 1 Writing Rewrites the common certification used for the @Remote. 3 Initialize Initializes the set certification. SD Card Apli. Move 5873 Allows you to move applications from one SD card another. For more, see "SD Card Appli Move"...
  • Page 601 System SP Tables-5 5885* Set WIM Function Close or disclose the functions of web image monitor. 0: OFF, 1: ON Bit: 0: Forbid all document server access 1: Forbid user mode access 20 Doc Svr Acc Ctrl 2: Forbid print function 3: Forbid Fax 4: Forbid scan sending 5: Forbid download...
  • Page 602 4. Appendix: Service Program Mode Tables SD Get Counter DFU 5887 This SP determines whether the ROM can be updated. This SP sends a text file to an SD card inserted in SD card Slot 2 (lower slot). The operation stores. The file is stored in a folder created in the root directory of the SD card called SD_COUNTER.
  • Page 603 System SP Tables-5 Plug & Play Maker/Model Name Selects the brand name and the production name for Windows Plug & Play. This information is stored in the NVRAM. If the NVRAM is defective, these names should be 5907 registered again. After selecting, press the "Original Type"...
  • Page 604 4. Appendix: Service Program Mode Tables Cherry Server Selects which version of the Scan Router application program, "Light" or "Full (Professional)", is installed. 5974* [0 to 1 / 0 / 1 /step] 0: Light version (supplied with this machine) 1: Full version (optional) Device Setting The NIC and USB support features are built into the GW controller.
  • Page 605 System SP Tables-5 SP Print Mode (SMC Print) In the SP mode, press Copy Window to move to the copy screen, select the paper size, 5990 then press Start. Select A4/LT (Sideways) or larger to ensure that all the information prints.

  • Page 606: System Sp Tables-6

    4. Appendix: Service Program Mode Tables System SP Tables-6 SP6xxx: Peripherals 6006* ADF Adjustment Side-to-Side Regist: Front Adjusts the side-to-side registration of originals with the ARDF. [-3.0 to 3.0 / 0 / 0.1 mm/step ] Side-to-Side Regist: Rear Adjusts the side-to-side registration of originals with the ARDF. [-3.0 to 3.0 / 0 / 0.1 mm/step ] Leading Edge Registration Adjusts the leading registration of originals with the ARDF.
  • Page 607 System SP Tables-6 Original Length 1 (B5 Detection Sensor) Original Length 2 (A4 Detection Sensor) Original Length 3 (LG Detection Sensor) 4 Original Width 1 0: Paper not detected 5 Original Width 2 1: Paper detected 6 Original Width 3 7 Original Width 4 9 Original Detection 11 Skew Correction...
  • Page 608 4. Appendix: Service Program Mode Tables 14 Feed Clutch 15 Feed Solenoid ADF Free Run 6009 Performs an ARDF free run in duplex mode. Press [ON] to start, press [OFF] to stop. Note: This is a general free run controlled from the copier. Stamp Position Adj.
  • Page 609 System SP Tables-6 Punch Position: Sub Scan 6128 Adjusts the punching position in the sub scan direction. 1 Domestic 2Hole (Europe 2Hole) 2 North America 3Hole 3 Europe 4Hole [-7.5 to 7.5 / 0 / 0.5 mm/step]] 4 North Europe 4Hole 5 North Europe 2Hole Punch Position: Main Scan 6129...
  • Page 610 4. Appendix: Service Program Mode Tables 1 A3T (SEF) 2 B4T (SEF) 3 A4T (SEF) 4 A4Y (LEF) 5 B5T (SEF) 6 B5Y (LEF) [-5.0 to 5.0 / 0 / 0.2 mm/step]] 7 DLT-T (SEF) 8 LG-T (SEF) 9 LT-T (SEF) 10 LT-Y (LEF) 11 12"...
  • Page 611 System SP Tables-6 1 A3T (SEF) 2 B4T (SEF) 3 A4T (SEF) 4 A4Y (LEF) 5 B5T (SEF) [0 or 1 / 0 / 1/step]] 6 B5Y (LEF) 0: No (No skew correction) 7 DLT-T (SEF) 1: Roller Stop Skew Correction 8 LG-T (SEF) 9 LT-T (SEF) 10 LT-Y (LEF)
  • Page 612 4. Appendix: Service Program Mode Tables 1 A3T (SEF) 2 B4T (SEF) 3 A4T (SEF) 4 A4Y (LEF) 5 B5T (SEF) [-1.5 to 1.5 / 0 / 0.5 /step] + Value: Increases distance between jogger 6 B5Y (LEF) fences and the sides of the stack. 7 DLT-T (SEF) - Value: Decreases the distance between the jogger fences and the sides of the stack.
  • Page 613 System SP Tables-6 1 A3T (SEF) 2 B4T (SEF) 3 A4 T (SEF) 4 B5 T (SEF) [-3.0 to 3.0 / 0 / 0.2 mm/step] 5 DLT-T (SEF) + Value: Shifts staple position toward the crease. - Value: Shifts staple position away from the crease. 6 LG-T (SEF) 7 LT-T (SEF) 8 12"...
  • Page 614 4. Appendix: Service Program Mode Tables 6137 Fin. Free Run D585/D589: Free run for paper edge stapling. D588: System free run. 1 Free Run 1 D586: Shift free run. Remove the staple cartridge from D585/D589 finisher before performing this SP. D588: Free run for durability testing.
  • Page 615 System SP Tables-6 Rear Edge Fence HP Sensor Not HP At HP (Paper Stack Stopper HP Sensor) 8 Saddle Stitch Exit Sensor Paper No Paper Stuck Relay2 Roller HP Sensor At HP Not HP (Clamp Roller HP Sensor) Folder Tray Full Sensor 1 Full Not full (Bottom Tray HP 1 Sensor)
  • Page 616 4. Appendix: Service Program Mode Tables Proof Full Sensor Not full Full (Proof Tray Full Sensor) 25 Upper Cover Sensor Open Close 26 Door SW (Front Door Switch) Close Open 27 Clincher Timing Sensor Encoder 28 Clincher HP Sensor At HP Not HP 29 Driver Timing Sensor Encoder...
  • Page 617 System SP Tables-6 Staple Entrance Sensor Paper No Paper (Stapler Tray Entrance Sensor) Staple Moving HP Sensor Not HP At HP (Stapler HP Sensor) Jogger HP Sensor Not HP At HP (Jogger Fence HP Sensor) 6 Stack Feed-out Belt HP Sensor At HP Not HP 7 Staple Tray Paper Sensor...
  • Page 618 4. Appendix: Service Program Mode Tables 1 Entrance Sensor Paper No Paper Hitroll HP Sensor Not HP At HP (Positioning Roller HP Sensor) Front Jogger HP Sensor Not HP At HP (Front Fence HP Sensor) Rear Jogger HP Sensor Not HP At HP (Rear Fence HP Sensor) 5 Staple Tray Paper Sensor...
  • Page 619 System SP Tables-6 Exit Sensor (Paper Exit Sensor) 4 Staple Tray Paper Sensor Front Jogger HP Sensor (Jogger Fence HP Sensor (Front)) Rear Jogger HP Sensor (Jogger Fence HP Sensor (Back)) Sft Roller HP Sensor (Shift Roller HP Sensor) 8 Hitroll HP Sensor 9 Ext Guide Plate HP Sensor 10 Staple Moving HP Sensor 11 Shift Tray Paper Sensor...
  • Page 620 4. Appendix: Service Program Mode Tables FIN (TIG) Output Check 1000-Sheet Finisher D589 Displays the signals received from sensors and switches of the booklet finisher. 6143 Note: In the table below, "Display" is what you see on the screen, and "Component" is the name used in the service manuals.
  • Page 621 System SP Tables-6 23 Punch Moving Motor Punch Movement Motor FIN (KIN) Output Check 1000-Sheet Finisher D588 Displays the signals received from sensors and switches of the booklet finisher. 6144 Note: In the table below, "Display" is what you see on the screen, and "Component" is the name used in the service manuals.
  • Page 622 4. Appendix: Service Program Mode Tables 3 Front Jogger Motor Front Fence Motor 4 Rear Jogger Motor Rear Fence Motor 5 Staple Moving Motor Stapler Movement Motor 6 Stack Feed-Out Motor Feed-Out Belt Motor 7 Tray Motor Tray Lift Motor 8 Staple Motor Stapler Motor 9 Stopper Solenoid...
  • Page 623 System SP Tables-6 15 Punch Registration Moving Motor Paper Position Sensor Unit Motor Input Check 6150 Displays the signals received from sensors and switches of the bridge unit. Component 1 Relay: Paper Exit Sensor Paper detected Paper not detected 2 Relay: Paper Feed Sensor Paper detected Paper not detected 3 Relay/Shift Unit Set...
  • Page 624 4. Appendix: Service Program Mode Tables OUTPUT Check 6153 Displays the signals received from sensors and switches of the shift tray. Display Description 1 ShiftTray: Motor INPUT Check 6154 Displays the signals received from sensors and switches of the bridge unit. Component 1 1 bin: Set Detection Not set...
  • Page 625 System SP Tables-6 Extra Staples More than the standard number of sheets can be stapled. This SP sets the additional number of sheets (This Setting + Standard Number = maximum number of sheets). • If the number of the maximum for staples is increased, and the mechanical warranty of the unit can be guaranteed, then the setting can take effect without 6830* changing the controller software.

  • Page 626: System Sp Tables-7

    4. Appendix: Service Program Mode Tables System SP Tables-7 SP7xxx: Data Log Total SC Counter 7401* Displays the total number of service calls that have occurred. 7403* SC History 1 Latest 2 Latest 1 3 Latest 2 4 Latest 3 5 Latest 4 Displays the most recent 10 service calls.
  • Page 627 System SP Tables-7 1 Latest 2 Latest 1 3 Latest 2 4 Latest 3 5 Latest 4 Displays the 10 most recently detected SC991 codes. 6 Latest 5 7 Latest 6 8 Latest 7 9 Latest 8 10 Latest 9 Paper Jam Loc ON: On check, OFF: Off Check 7504*...
  • Page 628 4. Appendix: Service Program Mode Tables 20 Paper Exit: On 21 Bridge Tray Exit: On 22 Bridge Relay: On 24 Inverter: On 25 Duplex Exit: On 27 Duplex Entrance: On 51 Vertical Trans. 1: Off 52 Vertical Trans. 2: Off 53 Vertical Trans.
  • Page 629 System SP Tables-7 130 FIN Entrance: TIG (D589) 131 FIN Proof Tray Exit: TIG (D589) 132 FIN Shift Tray: TIG (D589) 133 FIN Staple Exit: TIG (D589) 134 FIN Exit: TIG (D589) 135 Finisher Fold: TIG (D589) 136 FIN Fold Exit: TIG (D589) 137 Exit Guide Gate Motor: TIG (D589) 138 FIN Staple Shift Motor: TIG (D589) 139 FIN Paper Punch Motor: TIG (D589)
  • Page 630 4. Appendix: Service Program Mode Tables 167 FIN Staple Shift Motor: ELB (D585) 168 FIN Staple Motor: ELB (D585) 169 FIN Tray Lift Motor: ELB (D585) 170 FIN Stack Height SOL: ELB (D585) 190 FIN Entrance: ON: RUB (D586) 191 FIN Entrance: OFF: RUB (D586) 192 FIN Trans ON: RUB (D586) 193 FIN Trans: OFF: RUB (D586) 194 FIN Entrance: RUB (D586)
  • Page 631 System SP Tables-7 Original Jam Det Displays the total number of original jams by location. These jams occur when the original does not activate the sensors. 7505* Note • Lag. Jam occurs when the paper remains at the sensor for longer than the prescribed time.
  • Page 632 4. Appendix: Service Program Mode Tables 5 A4 LEF 6 A5 LEF 14 B5 LEF 38 LT LEF 44 HLT LEF 132 A3 SEF 133 A4 SEF 134 A5 SEF Displays the total number of copy jams by paper size. 141 B4 SEF 142 B5 SEF 160 DLT SEF...
  • Page 633 System SP Tables-7 1 Latest Displays the copy jam history (the most recent 10 jams) 2 Latest 1 Sample Display: 3 Latest 2 CODE:007 SIZE:05h 4 Latest 3 TOTAL:0000334 5 Latest 4 DATE: Mon Mar 15 11:44:50 2000 6 Latest 5 where: 7 Latest 6 CODE is the SP7504-*** number (see above.
  • Page 634 4. Appendix: Service Program Mode Tables 1 Latest Displays the original jam history (the most recent 10 jams). 2 Latest 1 Sample Display: 3 Latest 2 CODE:007 SIZE:05h 4 Latest 3 TOTAL:0000334 5 Latest 4 DATE: Mon Mar 15 11:44:50 2000 6 Latest 5 where: 7 Latest 6...
  • Page 635 System SP Tables-7 7 Distance 120K PM Counter Resets 7804 Resets the PM counter. To reset, press Execute on the touch panel. 1 Paper 2 60K part 3 120K part SC/Jam Counter Reset 7807 Resets the SC and jam counters. To reset, press Execute on the touch panel. This SP does not reset the jam history counters: SP7507, SP7508.
  • Page 636 4. Appendix: Service Program Mode Tables DF Glass Dust Check 7852* Counts the number of occurrences (0 to 65,535) when dust was detected on the scanning glass of the ADF. Counts the occurrences. Counting is done only if 1* Dust Detection Counter SP4020 1 (ADF Scan Glass Dust Check) is switched Dust Detection Clear Clears the count.
  • Page 637 System SP Tables-7 Before 2 PM Count 7907 Displays the PM count before the most recent PM count for 60K and 120K service parts ("60K" and "120" refer to service life). 2 Sheets 60K Part 3 Sheets 120K Part 4 Distance (mm) 60 K 5 Distance (mm) 120 K 6 Distance 60K 7 Distance 120K...

  • Page 638: System Sp Tables-8

    4. Appendix: Service Program Mode Tables System SP Tables-8 SP8xxx: Data Log 2 Many of these counters are provided for features that are currently not available, such as sending color faxes, and so on. However, here are some Group 8 codes that when used in combination with others, can provide useful information.
  • Page 639 System SP Tables-8 Prefixes What It Means Totals (jobs, pages, etc.) for the document server. The L: counters work differently case by case. Sometimes, they count jobs/pages stored on the document server; this can be in document server mode (from the Local storage (document document server window), or from another mode, such server)
  • Page 640 4. Appendix: Service Program Mode Tables Abbreviation What It Means Deliv Delivery Designated Application. The application (Copy, Fax, Scan, Print) used to store DesApl the job on the document server, for example. Dev Counter Development Count, no. of pages developed. Dup, Duplex Duplex, printing on both sides Emul...
  • Page 641 System SP Tables-8 Abbreviation What It Means Print Job Manager/Desk Top Editor: A pair of utilities that allows print jobs to be Palm 2 distributed evenly among the printers on the network, and allows files to moved around, combined, and converted to different formats. Personal Computer Pages.
  • Page 642 4. Appendix: Service Program Mode Tables • All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear. 8001 T:Total Jobs These SPs count the number of times each application is 8002 C:Total Jobs used to do a job. [0 to 9999999/ 0 / 1] 8003 F:Total Jobs...
  • Page 643 System SP Tables-8 • When the user enters document server mode and prints data stored on the document server, only the L: counter increments. • When an image received from Palm 2 is received and stored, the L: counter increments. •...
  • Page 644 4. Appendix: Service Program Mode Tables • When an application like DeskTopBinder merges a copy job that was stored on the document server with a print job that was stored on the document server, the C: and P: counters both increment.
  • Page 645 System SP Tables-8 8041 T:TX Jobs/LS These SPs count the applications that stored files on the document server that were later accessed for 8042 C:TX Jobs/LS transmission over the telephone line or over a network (attached to an e-mail, or as a fax image by I-Fax). 8043 F:TX Jobs/LS [0 to 9999999/ 0 / 1]...
  • Page 646 4. Appendix: Service Program Mode Tables F:FIN Jobs [0 to 9999999/ 0 / 1] These SPs total finishing methods for fax jobs only. The finishing method is 8063 specified by the application. Note: Finishing features for fax jobs are not available at this time. P:FIN Jobs [0 to 9999999/ 0 / 1] 8064...
  • Page 647 System SP Tables-8 8 Inside-Fold Half-Fold Not Used Three-IN- Letter Fold-in Not Used Fold Three-OUT- Letter Fold-out Not Used Fold 11 Four-Fold Double Parallel Fold Not Used KANNON- Gate Fold Not Used Fold 13 Perfect-Bind Perfect Binder Not Used 14 Ring-Bind Ring Binder Not Used T:Jobs/PGS [0 to 9999999/ 0 / 1]...
  • Page 648 4. Appendix: Service Program Mode Tables O:Jobs/PGS [0 to 9999999/ 0 / 1] 8077 These SPs count and calculate the number of "Other" application jobs (Web Image Monitor, Palm 2, etc.) by size based on the number of pages in the job. 1 1 Page 8 21 to 50 Pages 2 2 Pages...
  • Page 649 System SP Tables-8 • This SP counts fax jobs sent over a telephone line with a fax application, including documents stored on the document server. • If the mode is changed during the job, the job will count with the mode set when the job started. •...
  • Page 650 4. Appendix: Service Program Mode Tables • If the job is cancelled during sending, it may or may not be counted, depending on what stage of the process had been reached when the job was cancelled. • If several jobs are combined for sending to the Scan Router, Scan-to-Email, or Scan-to-PC, or if one job is sent to more than one destination.
  • Page 651 System SP Tables-8 3 ACS Automatic Color Selection • These counters count jobs, not pages. • If the job is cancelled during scanning, it is not counted. • If the job is cancelled while it is waiting to be sent, the job is not counted. •...
  • Page 652 4. Appendix: Service Program Mode Tables • Previews done with a scanner driver are not counted. • A count is done only after all images of a job have been scanned. • Scans made in SP mode are not counted. Examples: •...
  • Page 653 System SP Tables-8 • Reading user stamp data is not counted. • If a job is cancelled, the pages output as far as the cancellation are counted. • If the scanner application scans and stores 3 B5 sheets and 1 A4 sheet, the S: count is 4. •...
  • Page 654 4. Appendix: Service Program Mode Tables 3 Mixed Size Selectable. Select "Mixed Sizes" on the operation panel. 4 Custom Size Selectable. Originals of non-standard size. Book mode. Raising the ADF and placing the original 5 Platen directly on the platen. 6 Mixed 1side/2side Single-side, double-side scanning.
  • Page 655 System SP Tables-8 4: GenCopy, Pale 5: Map 6: Normal/Detail 7: Fine/Super Fine 8: Binary 9: Grayscale 10: Color 11: Other • If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode, the count is done for the last selected mode.
  • Page 656 4. Appendix: Service Program Mode Tables 8291 T:Scan PGS/Stamp These SPs count the number of pages stamped with the stamp in the ADF unit. 8293 F:Scan PGS/Stamp [0 to 9999999/ 0 / 1] The L: counter counts the number of pages stored from within the document server mode screen at the 8295 S:Scan PGS/Stamp...
  • Page 657 System SP Tables-8 1 A3 2 A4 3 A5 4 B4 5 B5 6 DLT 7 LG 8 LT 9 HLT 10 Full Bleed 254 Other (Standard) 255 Other (Custom) T:Scan PGS/Rez [0 to 9999999/ 0 / 1] 8311 These SPs count by resolution setting the total number of pages scanned by applications that can specify resolution settings.
  • Page 658 4. Appendix: Service Program Mode Tables 8381 T:Total PrtPGS These SPs count the number of pages printed by the 8382 C:Total PrtPGS customer. The counter for the application used for storing the pages increments. 8383 F:Total PrtPGS [0 to 9999999/ 0 / 1] 8384 P:Total PrtPGS The L: counter counts the number of pages stored from...
  • Page 659 System SP Tables-8 8401 T:PrtPGS/LS These SPs count the number of pages printed from the 8402 C:PrtPGS/LS document server. The counter for the application used to print the pages is incremented. 8403 F:PrtPGS/LS The L: counter counts the number of jobs stored from 8404 P:PrtPGS/LS within the document server mode screen at the...
  • Page 660 4. Appendix: Service Program Mode Tables L:PrtPGS/Dup Comb [0 to 9999999/ 0 / 1] These SPs count by binding and combine, and n-Up settings the number of pages 8426 processed for printing from within the document server mode window at the operation panel.
  • Page 661 System SP Tables-8 T:PrtPGS/ImgEdt [0 to 9999999/ 0 / 1] 8431 These SPs count the total number of pages output with the three features below, regardless of which application was used. C:PrtPGS/ImgEdt [0 to 9999999/ 0 / 1] 8432 These SPs count the total number of pages output with the three features below with the copy application.
  • Page 662 4. Appendix: Service Program Mode Tables T:PrtPGS/Ppr Size [0 to 9999999/ 0 / 1] 8441 These SPs count by print paper size the number of pages printed by all applications. C:PrtPGS/Ppr Size [0 to 9999999/ 0 / 1] 8442 These SPs count by print paper size the number of pages printed by the copy application.
  • Page 663 System SP Tables-8 1 A3 2 A4 3 A5 4 B4 5 B5 6 DLT 7 LG 8 LT 9 HLT 10 Full Bleed 254 Other (Standard) 255 Other (Custom) • These counters do not distinguish between LEF and SEF. PrtPGS/Ppr Tray [0 to 9999999/ 0 / 1] 8451...
  • Page 664 4. Appendix: Service Program Mode Tables 11 Tray 10 Currently not used. 12 Tray 11 Currently not used. 13 Tray 12 Currently not used. 14 Tray 13 Currently not used. 15 Tray 14 Currently not used. 16 Tray 15 Currently not used. T:PrtPGS/Ppr Type [0 to 9999999/ 0 / 1] These SPs count by paper type the number pages printed by all applications.
  • Page 665 System SP Tables-8 5 Normal (Back) 6 Thick (Back) 7 OHP 8 Other PrtPGS/Mag [0 to 9999999/ 0 / 1] 8471 These SPs count by magnification rate the number of pages printed. 1 to 49% 2 50% to 99% 3 100% 4 101% to 200% 5 201% to •...
  • Page 666 4. Appendix: Service Program Mode Tables T:PrtPGS/Emul [0 to 9999999/ 0 / 1] 8511 These SPs count by printer emulation mode the total number of pages printed. P:PrtPGS/Emul [0 to 9999999/ 0 / 1] 8514 These SPs count by printer emulation mode the total number of pages printed. 1 RPCS 2 RPDL 3 PS3...
  • Page 667 System SP Tables-8 C:PrtPGS/FIN [0 to 9999999/ 0 / 1] 8522 These SPs count by finishing mode the total number of pages printed by the Copy application. F:PrtPGS/FIN [0 to 9999999/ 0 / 1] 8523 These SPs count by finishing mode the total number of pages printed by the Fax application.
  • Page 668 4. Appendix: Service Program Mode Tables 10 Three-OUT-Fold 11 Four-Fold 12 KANNON-Fold 13 Perfect-Bind 14 Ring-Bind This SP counts the amount of staples used by the machine. 8531 Staples [0 to 9999999/ 0 / 1] 8551 T: PrtBooks/FIN 8552 O: PrtBooks/FIN 8554 P: PrtBooks/FIN 8556...
  • Page 669 System SP Tables-8 Coverage Counter [0 to 9999999/ 0 / 1] 8601 These SPs count the total coverage for each color and the total printout pages for each printing mode. 1 B/W 2 B/W Printing Pages SDK Apli Counter [0 to 9999999/ 0 / 1] 8617 These SPs count the total printout pages for each SDK applicaion.
  • Page 670 4. Appendix: Service Program Mode Tables • If a document is sent to more than one destination with a Group transmission, the count is done for each destination. • Polling transmissions are counted but polling RX are not. • Relay, memory, and confidential mailbox transmissions and are counted for each destination. T:IFAX TX PGS [0 to 9999999/ 0 / 1] 8641...
  • Page 671 System SP Tables-8 • If Scan-to-Email is used to send a 10-page document to 5 addresses, the count is 10 (the pages are sent to the same SMTP server together). • If Scan-to-PC is used to send a 10-page document to 5 folders, the count is 50 (the document is sent to each destination of the SMB/FTP server).
  • Page 672 4. Appendix: Service Program Mode Tables 8681 T:PCFAX TXPGS These SPs count the number of pages sent by PC Fax. These SPs are provided for the Fax application only, so the counts for SP8681 and SP8683 are the same. 8683 F:PCFAX TXPGS [0 to 9999999/ 0 / 1] •...
  • Page 673 System SP Tables-8 5 Network T:Scan PGS/Comp [0 to 9999999/ 0 / 1] 8711 These SPs count the number of compressed pages scanned into the document server, counted by the formats listed below. 1 JPEG/JPEG2000 2 TIFF (Multi/Single) 3 PDF 4 Other 5 PDF/Comp S:Scan PGS/Comp...
  • Page 674 4. Appendix: Service Program Mode Tables RX PGS/Port [0 to 9999999/ 0 / 1] 8741 These SPs count the number of pages received by the physical port used to receive them. 1 PSTN-1 2 PSTN-2 3 PSTN-3 4 ISDN (G3,G4) 5 Network Dev Counter [0 to 9999999/ 0 / 1]...
  • Page 675 System SP Tables-8 Cvr Cnt: 0-10% [0 to 9999999/ 0 / 1] 8851 These SPs count the number of pages for each coverage range. 11 0 to 2%:BK 21 3 to 4%:BK 31 5 to 7%:BK 41 8 to 10%:BK Cvr Cnt: 11-20% [0 to 9999999/ 0 / 1] 8861...
  • Page 676 4. Appendix: Service Program Mode Tables Machine Status [0 to 9999999/ 0 / 1] These SPs count the amount of time the machine spends in each operation mode. 8941 These SPs are useful for customers who need to investigate machine operation for improvement in their compliance with ISO Standards.
  • Page 677 System SP Tables-8 1 User Code User code registrations. Mail address 2 Mail Address registrations. Fax destination 3 Fax Destination registrations. [0 to 9999999/ 0 / 1] Group destination 4 Group registrations. Fax relay destination 5 Transfer Request registrations for relay TX. 6 F-Code F-Code box registrations.
  • Page 678 4. Appendix: Service Program Mode Tables 10 Fax Print: BW 12 A3/DLT 13 Duplex 15 Coverage: BW (%) 17 Coverage: BW Print Page 101 Transmission Total: Color 102 Transmission Total: BW 103 FAX Transmission 104 Scanner Transmission: Color 105 Scanner Transmission: BW...

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