Finding Verizon Wireless Help In The U.s; Global Access Outside Of The U.s. And Canada - HP compaq mini cq10 Manual

Chapter 2: Welcome to Verizon Wireless
If the download is interrupted (disconnected), the updater will continue from the partial file
the next time the update is performed. The file size of the upgrade is approximately 20 MB
and does not apply against your Mobile Broadband plan allowance. You may also download
the software from http://www.vzam.net using Wi-Fi or a LAN connection.

Finding Verizon Wireless help in the U.S.

■
For Mobile Broadband and VZAccess Manager software questions, please call
1-800-922-0204 for technical support or go to http://www.verizonwireless.com/netbooks.
■
For hardware, software, or computer repair, refer to Chapter 4, "Troubleshooting."
■
For Limited Warranty information, select Start > Help and Support > HP Warranty,
or go to http://www.hp.com/go/orderdocuments.
http://www.verizonwireless.com/welcome
The Welcome page includes:
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Information on your wireless device, coverage, calling plan, and billing and payment
information
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FAQs, interactive demos for your wireless device, and how to read your bill
■
My Verizon registration for online account management
http://www.verizonwireless.com/myverizon
My Verizon can be used to:
■
Check your balance and usage or make payments
■
Add or remove features
✎
When setting up My Verizon for the first time, you will be sent a temporary password
by text message to your computer. You may view this text message in VZAccess
Manager by selecting the TXT Messaging tab at the top of the screen.
Customer Service Representatives are also available at your local Verizon Wireless
Communications Store during normal business hours. For Customer Service, call
1-800-922-0204 (toll-free in the U.S., 6 a.m.–11 p.m.).

Global access outside of the U.S. and Canada

Verizon Wireless customers can use their computer to browse the Internet and access email
and corporate intranets while roaming in Canada and Mexico and other destinations. Charges
may apply when using VZAccess outside of the United States. For more information, go to
http://www.verizonwireless.com/naroaming.
22 Getting Started Guide