Warranty; Money-Back Guarantee - Accu-Chek Compact Owner's Booklet

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Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental or

consequential damages, so the above elimination and exclusion may not apply to you. This warranty gives you specific

legal rights, which vary from state to state.

Money-back offer conditions and exceptions: This money-back offer is void for persons enrolled in, or for any

prescriptions reimbursed by, a third-party payer including public (e.g. Medicare/Medicaid) and private payers.

Consumers affected by this exclusion may instead request a different ACCU-CHEK meter/system.

Non-Warranty Service Policy

Roche Diagnostics' Non-Warranty Service Policy applies to meters where the above warranty has not become

effective, has become inapplicable, or has expired. Roche Diagnostics will replace at its option meters returned to

it for a service charge (not to exceed $35). Replacement will be with the same or similar product.

Replacement meters will be warranted for a period of 90 days from shipment under a limited warranty providing

for replacement of parts and labor at no charge.

Warranty and Service Instructions

All requests for return of ACCU-CHEK Compact meters under the above warranty or service policy must be made

to the ACCU-CHEK Customer Care service center by calling 1-800-858-8072. You will be mailed a return

authorization label, which must be affixed to your carton for shipping the system to Roche Diagnostics. Cartons

received without this label will be returned to you at your expense.

Customers experiencing difficulties should review Maintenance and Troubleshooting in this booklet. Further

inquiries should be directed to the ACCU-CHEK Customer Care service center at 1-800-858-8072.

Be sure to fill out and mail the warranty card that comes with the ACCU-CHEK Compact system.

Chapter 1: Your New Meter

Chapter 6: Technical Information

ACCU-CHEK Customer Service Center 1-800-858-8072

ACCU-CHEK Customer Care Service Center 1-800-858-8072

Table of Contents

Troubleshooting