Accu-Chek Compact Owner's Booklet page 43

The test strip was bent or
removed during testing, or the
measurement window cover is
not on correctly.
Make sure the cover is snapped
on tightly (see Cleaning Your
Meter ), then repeat the test. After
the results are displayed, release
the strip by pressing the
The test strip is stuck in the
guide.
Pull the strip out of the meter,
and discard it. Then, take the
test drum out and reinsert it.
(Remember the 90-day use-by
counter in the meter will no
longer be correct. The drum
symbol will flash until you install
a new drum.)
Chapter 1: Your New Meter
Chapter 5: Maintenance and Troubleshooting
.
41 41
ACCU-CHEK Customer Service Center 1-800-858-8072
ACCU-CHEK Customer Care Service Center 1-800-858-8072
The meter is defective.
Call the ACCU-CHEK Customer Care
service center at 1-800-858-8072.