Screen Messages And Troubleshooting - Accu-Chek Compact Owner's Booklet

Screen Messages and Troubleshooting

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Never make treatment decisions based on an error message. If you have any concerns,
!
please call the ACCU-CHEK Customer Care service center at 1-800-858-8072, 24 hours a
day, 365 days a year.
The meter won't turn on or the display is blank.
The meter is in "set" mode, waiting for you to change settings. The beeper is turned on.
(If OFF is displayed, the beeper is turned off.) See Setting the Beeper, Year, Time, and
Date.
Chapter 1: Your New Meter
Chapter 5: Maintenance and Troubleshooting
Possible cause
Batteries are dead.
Temperature is too cold.
Display is damaged.
Meter is defective.
Solution
Insert new batteries.
Move somewhere warmer and repeat test.
Call the ACCU-CHEK Customer Care service center.
Call the ACCU-CHEK Customer Care service center.
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ACCU-CHEK Customer Service Center 1-800-858-8072
ACCU-CHEK Customer Care Service Center 1-800-858-8072