HP Color LaserJet Printer 2820 Manuals

Manuals and User Guides for HP Color LaserJet Printer 2820. We have 7 HP Color LaserJet Printer 2820 manuals available for free PDF download: Service Manual, Getting Started Manual

HP Color LaserJet Printer 2820 Service Manual

HP Color LaserJet Printer 2820 Service Manual (440 pages)

HP Color LaserJet 2820/2830/2840  
Brand: HP | Category: All in One Printer | Size: 14.96 MB
Table of contents
Service Manual1................................................................................................................................................................
Table Of Contents5................................................................................................................................................................
Chapter Contents13................................................................................................................................................................
Device Configurations14................................................................................................................................................................
Hp Color Laserjet 2820 All-in-one14................................................................................................................................................................
Hp Color Laserjet 2830 All-in-one14................................................................................................................................................................
Hp Color Laserjet 2840 All-in-one15................................................................................................................................................................
Device Features16................................................................................................................................................................
Device Parts18................................................................................................................................................................
Front View18................................................................................................................................................................
Back View18................................................................................................................................................................
Input Trays 418................................................................................................................................................................
Model And Serial Numbers19................................................................................................................................................................
Software Components 124................................................................................................................................................................
System Requirements 124................................................................................................................................................................
Software And Supported Operating Systems24................................................................................................................................................................
Software Tips26................................................................................................................................................................
Gaining Access To The Device Features26................................................................................................................................................................
Obtaining The Latest Printing Software26................................................................................................................................................................
Other Print System Software26................................................................................................................................................................
Software For Windows 127................................................................................................................................................................
Printer Drivers 127................................................................................................................................................................
Using Help27................................................................................................................................................................
Software For Macintosh27................................................................................................................................................................
Hp Director27................................................................................................................................................................
Hp Toolbox28................................................................................................................................................................
Embedded Web Server (ews)28................................................................................................................................................................
Software Installation28................................................................................................................................................................
Typical Installation 128................................................................................................................................................................
Minimum Installation29................................................................................................................................................................
Uninstalling The Printing Software 129................................................................................................................................................................
Using Add Or Remove Programs To Uninstall29................................................................................................................................................................
Uninstalling Software For Macintosh30................................................................................................................................................................
Specifications31................................................................................................................................................................
Media Specifications35................................................................................................................................................................
Supported Media Weights And Sizes35................................................................................................................................................................
General Guidelines 236................................................................................................................................................................
Paper And Print Media37................................................................................................................................................................
Special Media Print Speeds37................................................................................................................................................................
Printing And Storage Environment 238................................................................................................................................................................
Envelopes39................................................................................................................................................................
Envelope Storage39................................................................................................................................................................
Envelope Construction 239................................................................................................................................................................
Envelopes With Double Side-seams40................................................................................................................................................................
Envelopes With Adhesive Strips Or Flaps40................................................................................................................................................................
Labels40................................................................................................................................................................
Transparencies41................................................................................................................................................................
Hewlett-packard Limited Warranty Statement42................................................................................................................................................................
Print Cartridge And Imaging Drum Limited Warranty Statement43................................................................................................................................................................
Print-cartridge Information44................................................................................................................................................................
Refilled Print Cartridges44................................................................................................................................................................
Hp Laserjet Printing Supplies44................................................................................................................................................................
Hp Printing Supplies Returns And Recycling Program Information44................................................................................................................................................................
Regulatory Statements45................................................................................................................................................................
Fcc Requirements (united States)45................................................................................................................................................................
Telephone Consumer Protection Act (united States)46................................................................................................................................................................
Eu Statement For Telecom Operation46................................................................................................................................................................
New Zealand Telecom Statements46................................................................................................................................................................
Ic Cs-03 Requirements46................................................................................................................................................................
Declarations Of Conformity48................................................................................................................................................................
Declaration Of Conformity48................................................................................................................................................................
Country-/region-specific Safety Statements50................................................................................................................................................................
Laser Safety Statement 350................................................................................................................................................................
Canadian Doc Statement50................................................................................................................................................................
Korean Emi Statement50................................................................................................................................................................
Finnish Laser Statement51................................................................................................................................................................
Operating Environment 453................................................................................................................................................................
Operating Environment54................................................................................................................................................................
Interface Ports55................................................................................................................................................................
Control-panel Features 456................................................................................................................................................................
Input Trays58................................................................................................................................................................
Output Paths59................................................................................................................................................................
Top Output Bin 459................................................................................................................................................................
Rear Output Bin59................................................................................................................................................................
Loading Media60................................................................................................................................................................
Loading Tray 160................................................................................................................................................................
Loading Optional Tray 261................................................................................................................................................................
Loading Documents To Scan 562................................................................................................................................................................
Hp Toolbox 565................................................................................................................................................................
Viewing Hp Toolbox65................................................................................................................................................................
Status Tab 565................................................................................................................................................................
Status Tab66................................................................................................................................................................
Fax Tab66................................................................................................................................................................
Troubleshooting Tab67................................................................................................................................................................
Documentation Tab67................................................................................................................................................................
Device Settings68................................................................................................................................................................
System Settings Tab68................................................................................................................................................................
Print Settings Tab 569................................................................................................................................................................
Fax Settings Tab69................................................................................................................................................................
Copy Settings Tab 569................................................................................................................................................................
Network Settings Tab69................................................................................................................................................................
Hp Toolbox Links 570................................................................................................................................................................
Other Links 570................................................................................................................................................................
Embedded Web Server71................................................................................................................................................................
Features 571................................................................................................................................................................
Life Expectancies Of Components74................................................................................................................................................................
Cleaning The Device 676................................................................................................................................................................
Cleaning The Device Exterior And Scanner76................................................................................................................................................................
Cleaning The Paper Path77................................................................................................................................................................
Managing Supplies80................................................................................................................................................................
Supplies Life80................................................................................................................................................................
Checking And Ordering Supplies80................................................................................................................................................................
To Check Status And Order Supplies Using The Control Panel80................................................................................................................................................................
To Check Status And Order Supplies Using The Hp Toolbox81................................................................................................................................................................
Storing Supplies81................................................................................................................................................................
Replacing And Recycling Supplies81................................................................................................................................................................
Hp Policy For Non-hp Supplies81................................................................................................................................................................
Resetting The Device For Non-hp Supplies81................................................................................................................................................................
Hp Fraud Hotline82................................................................................................................................................................
Introduction 783................................................................................................................................................................
Engine Control System88................................................................................................................................................................
Basic Sequence Of Operation88................................................................................................................................................................
Power-on Sequence 788................................................................................................................................................................
Motors And Fans91................................................................................................................................................................
Laser/scanner System92................................................................................................................................................................
Pickup And Feed System93................................................................................................................................................................
Optional Tray 295................................................................................................................................................................
Jam Detection96................................................................................................................................................................
Photosensors And Switches97................................................................................................................................................................
Solenoids And Clutches 899................................................................................................................................................................
Printed Circuit Assemblies101................................................................................................................................................................
Image-formation System 9103................................................................................................................................................................
Image-formation Process105................................................................................................................................................................
Latent-image-formation Stage 9106................................................................................................................................................................
Step 1: Primary Charging106................................................................................................................................................................
Step 2: Laser-beam Exposure106................................................................................................................................................................
Developing Stage107................................................................................................................................................................
Step 3: Auxiliary Developing107................................................................................................................................................................
Step 4: Developing107................................................................................................................................................................
Transfer Stage 9108................................................................................................................................................................
Step 5: Primary Transfer108................................................................................................................................................................
Step 6: Secondary Transfer108................................................................................................................................................................
Step 7: Separation109................................................................................................................................................................
Fusing Stage110................................................................................................................................................................
Step 8: Fusing110................................................................................................................................................................
Step 9: Roller Charging (auxiliary Transfer Belt Cleaning Roller)110................................................................................................................................................................
Step 10: Roller Charging (transfer-belt Cleaning Roller)111................................................................................................................................................................
Step 11: Transfer Belt Cleaning111................................................................................................................................................................
Step 12: Drum Cleaning112................................................................................................................................................................
Print Cartridge114................................................................................................................................................................
Imaging-drum E-label115................................................................................................................................................................
Scanner And Adf Functions And Operation116................................................................................................................................................................
Scanner Functions116................................................................................................................................................................
Scanner Operation116................................................................................................................................................................
Adf Operation 1117................................................................................................................................................................
Adf Paper Path And Adf Sensors117................................................................................................................................................................
Adf Jam Detection118................................................................................................................................................................
Fax Functions And Operation119................................................................................................................................................................
Pstn Operation119................................................................................................................................................................
To Receive Faxes When You Hear Fax Tones119................................................................................................................................................................
The Fax Subsystem119................................................................................................................................................................
Formatter In The Fax Subsystem120................................................................................................................................................................
Liu In The Fax Subsystem120................................................................................................................................................................
Safety Isolation 1120................................................................................................................................................................
Safety-protection Circuitry120................................................................................................................................................................
Data Path121................................................................................................................................................................
Hook State121................................................................................................................................................................
Downstream Current Detection121................................................................................................................................................................
Hook Switch Control121................................................................................................................................................................
Ring Detect122................................................................................................................................................................
Line Current Control122................................................................................................................................................................
Billing (metering) Tone Filters122................................................................................................................................................................
Fax Page Storage In Flash Memory122................................................................................................................................................................
Stored Fax123................................................................................................................................................................
Advantages Of Flash Memory Storage123................................................................................................................................................................
Removal And Replacement Strategy126................................................................................................................................................................
Required Tools 1126................................................................................................................................................................
Screws126................................................................................................................................................................
Electrostatic Discharge127................................................................................................................................................................
Before Performing Service128................................................................................................................................................................
After Performing Service128................................................................................................................................................................
Post-service Tests128................................................................................................................................................................
Test 1 (print-quality Test)128................................................................................................................................................................
Test 2 (copy-quality Test) 1129................................................................................................................................................................
Test 3 (fax-quality Test)129................................................................................................................................................................
Test 4 (memory-card Test) 1129................................................................................................................................................................
Parts Removal Order130................................................................................................................................................................
User-replaceable Parts131................................................................................................................................................................
Replacing The Print Cartridges131................................................................................................................................................................
Replacing The Imaging Drum133................................................................................................................................................................
Replacing The Adf136................................................................................................................................................................
Replacing The Adf Pickup-roller Assembly136................................................................................................................................................................
Removing The Adf Separation Pad142................................................................................................................................................................
Replacing The Adf Scanner Glass144................................................................................................................................................................
Replacing The Fuser Assembly145................................................................................................................................................................
Replacing The Tray 1 Pickup Roller And Separation Pad147................................................................................................................................................................
Removing The Left Cover154................................................................................................................................................................
Covers154................................................................................................................................................................
Removing The Right Cover 1157................................................................................................................................................................
Removing The Right Rear Cover158................................................................................................................................................................
Removing The Scanning Assembly160................................................................................................................................................................
Removing The Left Rear Cover165................................................................................................................................................................
Removing The Left Upper Cover 1165................................................................................................................................................................
Removing The Right Upper Cover167................................................................................................................................................................
Replacing The Memory-card Assembly (hp Color Laserjet 2840 All-in-one Only)169................................................................................................................................................................
Removing The Input/output (i/o) Cover170................................................................................................................................................................
Removing The Back Cover173................................................................................................................................................................
Removing The Top Cover Assembly174................................................................................................................................................................
Removing The Upper Multipurpose Cover177................................................................................................................................................................
Removing The Density Sensor And Top-of-page Sensor179................................................................................................................................................................
Removing The Multipurpose Roller Cover180................................................................................................................................................................
Removing The Lower Multipurpose Cover181................................................................................................................................................................
Removing The Control Panel184................................................................................................................................................................
Main Assemblies 1184................................................................................................................................................................
Removing The Left Support Assembly185................................................................................................................................................................
Removing The Right Support Assembly186................................................................................................................................................................
Removing The Laser/scanner Assembly187................................................................................................................................................................
Removing The Transfer-roller Plate189................................................................................................................................................................
Removing The Transfer Roller190................................................................................................................................................................
Removing The Formatter Assemblies192................................................................................................................................................................
Removing The Formatter Cage192................................................................................................................................................................
Removing The Formatter And Line Interface Unit (liu)194................................................................................................................................................................
Removing The E-label Reader (for Imaging-drum E-labels)197................................................................................................................................................................
Removing The Dc Controller199................................................................................................................................................................
Removing The Top Plate 1201................................................................................................................................................................
Removing The Gear Assembly204................................................................................................................................................................
Removing The Waste-toner Sensor207................................................................................................................................................................
Removing The Rotary-drive Assembly208................................................................................................................................................................
Removing The Print-cartridge Carousel211................................................................................................................................................................
Aligning The Carousel Gears215................................................................................................................................................................
Removing The Registration-roller Assembly216................................................................................................................................................................
Removing The Toner-catch Tray216................................................................................................................................................................
Removing The Feed-drive Shaft And Belts217................................................................................................................................................................
Removing The Power Supply Cover Plate226................................................................................................................................................................
Removing The Paper-top Sensor230................................................................................................................................................................
Removing The Fuser-wrap Sensor 2231................................................................................................................................................................
Motors And Fans 2234................................................................................................................................................................
Removing The Fuser Motor234................................................................................................................................................................
Removing The Carousel-engagement Motor235................................................................................................................................................................
Removing The Air Duct And Fan 2235................................................................................................................................................................
Printed Circuit Assemblies (pcas)237................................................................................................................................................................
Removing The Sub-high-voltage Transformer Pca237................................................................................................................................................................
Removing The High-voltage Transformer Pca238................................................................................................................................................................
Removing The Low-voltage Pca238................................................................................................................................................................
Trays241................................................................................................................................................................
Removing Tray 1 (multipurpose Tray)241................................................................................................................................................................
Removing Optional Tray 2 (250-sheet Tray)242................................................................................................................................................................
Removing The Optional Tray 2 Pickup Roller245................................................................................................................................................................
Replacing The Optional Tray 2 Separation Pad247................................................................................................................................................................
Troubleshooting249................................................................................................................................................................
Support Strategy250................................................................................................................................................................
Troubleshooting Process251................................................................................................................................................................
Troubleshooting Checklist251................................................................................................................................................................
Chapter 6 Troubleshooting252................................................................................................................................................................
Control-panel Messages256................................................................................................................................................................
Alert And Warning Messages256................................................................................................................................................................
Critical Error Messages 2256................................................................................................................................................................
Critical Error Messages265................................................................................................................................................................
Clearing Jams268................................................................................................................................................................
Media Jams Occur In The Device268................................................................................................................................................................
Tips To Avoid Media Jams268................................................................................................................................................................
Where To Look For Jams268................................................................................................................................................................
To Clear A Media Jam Inside The Device269................................................................................................................................................................
Media Jams Occur In The Automatic Document Feeder (adf)272................................................................................................................................................................
To Clear A Media Jam From The Automatic Document Feeder (adf)272................................................................................................................................................................
Print Problems275................................................................................................................................................................
Print Quality Problems275................................................................................................................................................................
Improving Print Quality275................................................................................................................................................................
Understanding Print-quality Settings275................................................................................................................................................................
To Temporarily Change Print-quality Settings275................................................................................................................................................................
To Change Print-quality Settings For All Future Jobs275................................................................................................................................................................
Identifying And Correcting Print Defects275................................................................................................................................................................
Print-quality Checklist 2276................................................................................................................................................................
General Print Quality Issues277................................................................................................................................................................
Solving Issues With Color Documents283................................................................................................................................................................
Media-handling Problems284................................................................................................................................................................
Print-media Guidelines284................................................................................................................................................................
Solving Print-media Problems285................................................................................................................................................................
Performance Problems286................................................................................................................................................................
Scan Problems288................................................................................................................................................................
Solving Scanned Image Problems288................................................................................................................................................................
Scan Quality Problems289................................................................................................................................................................
Preventing Problems289................................................................................................................................................................
Solving Scan-quality Problems290................................................................................................................................................................
Scan-specific Error Messages291................................................................................................................................................................
Copy Problems292................................................................................................................................................................
Preventing Problems 2292................................................................................................................................................................
Image Problems292................................................................................................................................................................
Problems Receiving Faxes297................................................................................................................................................................
Problems Sending Faxes299................................................................................................................................................................
Voice Call Problems300................................................................................................................................................................
Missing Or Wrong Files303................................................................................................................................................................
Index Page Not Printing303................................................................................................................................................................
Memory Card Problems303................................................................................................................................................................
Proof Sheet Not Printing304................................................................................................................................................................
Proof Sheet Not Scanning304................................................................................................................................................................
Issues With Photo Printing305................................................................................................................................................................
Engine Test 2307................................................................................................................................................................
Functional Tests307................................................................................................................................................................
Half Self-test Check308................................................................................................................................................................
Heating Element Test 2308................................................................................................................................................................
Cartridge High-voltage Contact Test311................................................................................................................................................................
Paper-path Test311................................................................................................................................................................
Nvram Initialization313................................................................................................................................................................
Secondary Service Menu313................................................................................................................................................................
Service-mode Functions 3313................................................................................................................................................................
To Print Secondary Service Reports315................................................................................................................................................................
Device Pages And Reports 3318................................................................................................................................................................
Demo318................................................................................................................................................................
Configuration Page 3318................................................................................................................................................................
Supplies Status318................................................................................................................................................................
Usage Page 3318................................................................................................................................................................
Troubleshooting Tools318................................................................................................................................................................
Engine-test319................................................................................................................................................................
Error Log319................................................................................................................................................................
Fax Reports 3319................................................................................................................................................................
Fax Activity Log319................................................................................................................................................................
Fax Call Report319................................................................................................................................................................
T.30 Protocol Trace320................................................................................................................................................................
To View Hp Toolbox329................................................................................................................................................................
Service Menu 3330................................................................................................................................................................
Restoring The Factory-set Defaults330................................................................................................................................................................
Cleaning The Paper Path 3330................................................................................................................................................................
Setting The Scanner Bulb Power Save Time331................................................................................................................................................................
Reducing Paper Curl331................................................................................................................................................................
Service-only Tools332................................................................................................................................................................
Timing Charts332................................................................................................................................................................
Locations Of Connectors334................................................................................................................................................................
Dc Controller Connections337................................................................................................................................................................
Printer Calibration338................................................................................................................................................................
Repetitive Image Defect Ruler339................................................................................................................................................................
Main Wiring Diagram340................................................................................................................................................................
Updating Or Recovering The Firmware Code342................................................................................................................................................................
Firmware Update By Using Flash Executable342................................................................................................................................................................
Firmware-recovery Dimm342................................................................................................................................................................
Parts And Diagrams Chapter Contents345................................................................................................................................................................
Ordering Parts And Supplies346................................................................................................................................................................
Parts346................................................................................................................................................................
Related Documentation And Software346................................................................................................................................................................
Supplies346................................................................................................................................................................
Accessories347................................................................................................................................................................
Replacement Kits349................................................................................................................................................................
Automatic Document Feeder And Scanner Assembly351................................................................................................................................................................
Internal Assemblies362................................................................................................................................................................
Alphabetical Parts List394................................................................................................................................................................
Numerical Parts List 3411................................................................................................................................................................
Index429................................................................................................................................................................

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HP Color LaserJet Printer 2820 Getting Started Manual

HP Color LaserJet Printer 2820 Getting Started Manual (48 pages)

Up to 20 ppm print speed color mfp  
Brand: HP | Category: Printer | Size: 1.59 MB

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HP Color LaserJet Printer 2820 Getting Started Manual

HP Color LaserJet Printer 2820 Getting Started Manual (48 pages)

HP Laserjet,Color Laserjet 2820: Quick Start  
Brand: HP | Category: All in One Printer | Size: 1.17 MB

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