HP Color LaserJet 2700 Manuals

Manuals and User Guides for HP Color LaserJet 2700. We have 9 HP Color LaserJet 2700 manuals available for free PDF download: Service Manual, Software Manual, Frequently Asked Questions Manual, Install Manual, Supplementary Manual, Installation

HP Color LaserJet 2700 Service Manual

HP Color LaserJet 2700 Service Manual (348 pages)

Color LaserJet 2700 Series  
Brand: HP | Category: Printer | Size: 14.73 MB
Table of contents
Table Of Contents5................................................................................................................................................................
Product Information19................................................................................................................................................................
Printers At A Glance20................................................................................................................................................................
Features At A Glance21................................................................................................................................................................
Walkaround22................................................................................................................................................................
Understanding Control-panel Features24................................................................................................................................................................
Using The Control-panel Menus25................................................................................................................................................................
To Use The Menus25................................................................................................................................................................
Reports Menu26................................................................................................................................................................
System Setup Menu27................................................................................................................................................................
Chapter 1 Product Information28................................................................................................................................................................
Network Config. Menu (hp Color Laserjet 2700n Printer Only)29................................................................................................................................................................
Service Menu30................................................................................................................................................................
Printer Software31................................................................................................................................................................
Supported Operating Systems And Printer Drivers31................................................................................................................................................................
Additional Drivers31................................................................................................................................................................
Opening The Printer Drivers32................................................................................................................................................................
Software For Windows33................................................................................................................................................................
The Hp Toolboxfx33................................................................................................................................................................
Software For Macintosh33................................................................................................................................................................
Postscript Printer Description (ppd) Files33................................................................................................................................................................
Macintosh Configure Device33................................................................................................................................................................
Software For Networks34................................................................................................................................................................
Hp Web Jetadmin34................................................................................................................................................................
Unix34................................................................................................................................................................
Linux34................................................................................................................................................................
Embedded Web Server34................................................................................................................................................................
Print-media Specifications35................................................................................................................................................................
Optional Tray 336................................................................................................................................................................
Selecting Print Media37................................................................................................................................................................
Paper To Avoid37................................................................................................................................................................
Paper That Can Damage The Printer37................................................................................................................................................................
Printing And Storage Environment38................................................................................................................................................................
Printing On Special Media39................................................................................................................................................................
Transparencies39................................................................................................................................................................
Glossy Paper39................................................................................................................................................................
Colored Paper39................................................................................................................................................................
Envelopes39................................................................................................................................................................
Labels40................................................................................................................................................................
Heavy Paper40................................................................................................................................................................
Preprinted Forms And Letterhead40................................................................................................................................................................
Recycled Paper41................................................................................................................................................................
Hp Laserjet Media41................................................................................................................................................................
2 Installation And Configuration43................................................................................................................................................................
What Is In The Box44................................................................................................................................................................
Site Requirements45................................................................................................................................................................
Physical Specifications45................................................................................................................................................................
Configuring Trays46................................................................................................................................................................
Configuring Size46................................................................................................................................................................
Configuring Type46................................................................................................................................................................
Configuring Trays For Custom Paper46................................................................................................................................................................
Printing From Tray 1 (100-sheet Multipurpose Tray)46................................................................................................................................................................
Loading Tray 146................................................................................................................................................................
Printing From Tray 2 Or Optional Tray 348................................................................................................................................................................
Loading Tray 249................................................................................................................................................................
Loading Optional Tray 351................................................................................................................................................................
Loading Special Media54................................................................................................................................................................
Usb Configuration55................................................................................................................................................................
Connecting The Usb Cable55................................................................................................................................................................
Network Configuration (hp Color Laserjet 2700n Only)56................................................................................................................................................................
Set Up The Printer And Use It On The Network56................................................................................................................................................................
To Set Up A Network Port-connected Configuration (direct Mode Or Peer-to Peer Printing)56................................................................................................................................................................
Using The Embedded Web Server Or The Hp Toolboxfx57................................................................................................................................................................
Setting A System Password57................................................................................................................................................................
Using The Printer Control Panel57................................................................................................................................................................
Ip Configuration57................................................................................................................................................................
Manual Configuration57................................................................................................................................................................
Link Speed And Link Duplex Settings58................................................................................................................................................................
Automatic Configuration58................................................................................................................................................................
Supported Network Protocols59................................................................................................................................................................
Table 2-1 Printing59................................................................................................................................................................
Table 2-2 Network Device Discovery59................................................................................................................................................................
Table 2-3 Messaging And Management59................................................................................................................................................................
Table 2-4 Ip Addressing59................................................................................................................................................................
Tcp/ip60................................................................................................................................................................
Internet Protocol (ip)60................................................................................................................................................................
Transmission Control Protocol (tcp)60................................................................................................................................................................
Ip Address60................................................................................................................................................................
Configuring Ip Parameters60................................................................................................................................................................
Subnets61................................................................................................................................................................
Gateways61................................................................................................................................................................
Dynamic Host Configuration Protocol (dhcp)61................................................................................................................................................................
Bootp61................................................................................................................................................................
Subnet Mask61................................................................................................................................................................
Default Gateway61................................................................................................................................................................
Printer Memory62................................................................................................................................................................
Installing Memory Dimms62................................................................................................................................................................
To Install Memory And Font Dimms62................................................................................................................................................................
Enabling Memory65................................................................................................................................................................
Checking Dimm Installation65................................................................................................................................................................
To Enable Memory For Windows65................................................................................................................................................................
To Check Dimm Installation65................................................................................................................................................................
Managing Supplies68................................................................................................................................................................
Supplies Life68................................................................................................................................................................
Approximate Print-cartridge Replacement Intervals68................................................................................................................................................................
Checking The Print-cartridge Life68................................................................................................................................................................
Print-cartridge Storage69................................................................................................................................................................
Hp Print Cartridges69................................................................................................................................................................
Non-hp Print Cartridges69................................................................................................................................................................
Print-cartridge Authentication69................................................................................................................................................................
Hp Fraud Hotline And Web Site70................................................................................................................................................................
Replacing Supplies And Parts71................................................................................................................................................................
Supply Replacement Guidelines71................................................................................................................................................................
Changing Print Cartridges71................................................................................................................................................................
To Change The Print Cartridge71................................................................................................................................................................
Cleaning The Printer74................................................................................................................................................................
To Clean The Printer Using The Printer Control Panel74................................................................................................................................................................
To Clean The Printer Using The Hp Toolboxfx74................................................................................................................................................................
Calibrating The Printer75................................................................................................................................................................
Tools For Managing The Printer76................................................................................................................................................................
Using Printer Information76................................................................................................................................................................
Using The Embedded Web Server77................................................................................................................................................................
To Access The Embedded Web Server By Using A Network Connection78................................................................................................................................................................
Embedded Web Server Sections79................................................................................................................................................................
Using The Hp Toolboxfx80................................................................................................................................................................
To View The Hp Toolboxfx81................................................................................................................................................................
Status82................................................................................................................................................................
Event Log82................................................................................................................................................................
Alerts83................................................................................................................................................................
Help83................................................................................................................................................................
Set Up Status Alerts83................................................................................................................................................................
Set Up E-mail Alerts83................................................................................................................................................................
Device Settings84................................................................................................................................................................
Device Information84................................................................................................................................................................
Paper Handling85................................................................................................................................................................
Printing85................................................................................................................................................................
Pcl5c85................................................................................................................................................................
Postscript85................................................................................................................................................................
Print Quality86................................................................................................................................................................
Print Density86................................................................................................................................................................
Paper Types86................................................................................................................................................................
Network Settings87................................................................................................................................................................
Using Macintosh Configure Device87................................................................................................................................................................
System Setup87................................................................................................................................................................
Service87................................................................................................................................................................
Theory Of Operation89................................................................................................................................................................
Engine Control System90................................................................................................................................................................
Table 4-1 Sequence Of Operation90................................................................................................................................................................
Power-on Sequence91................................................................................................................................................................
Figure 4-2 Power-on Sequence91................................................................................................................................................................
Motors, Fans, And Solenoids92................................................................................................................................................................
Laser/scanner System93................................................................................................................................................................
Sensors In The Pickup-and-feed System Trays (cassettes)94................................................................................................................................................................
Pickup-and-feed-system94................................................................................................................................................................
Cassette Pickup Mechanism96................................................................................................................................................................
Multipurpose-tray Pickup Mechanism96................................................................................................................................................................
Figure 4-8 Multipurpose-tray Pickup Mechanism97................................................................................................................................................................
Feed-speed Control98................................................................................................................................................................
Sensor Jam Detection99................................................................................................................................................................
Image-formation System101................................................................................................................................................................
Image-formation Process102................................................................................................................................................................
Figure 4-10 Image-formation Steps102................................................................................................................................................................
Latent-image Formation Stage103................................................................................................................................................................
Step 1: Pre-exposure103................................................................................................................................................................
Step 2: Primary Charging103................................................................................................................................................................
Step 3: Laser-beam Exposure103................................................................................................................................................................
Developing Stage103................................................................................................................................................................
Step 4: Developing104................................................................................................................................................................
Transfer Stage104................................................................................................................................................................
Step 5: Media Feed104................................................................................................................................................................
Step 6: Image Transfer104................................................................................................................................................................
Figure 4-13 Media Feed104................................................................................................................................................................
Step 7: Separation From The Drum105................................................................................................................................................................
Step 8: Separation From The Etb105................................................................................................................................................................
Fusing Stage105................................................................................................................................................................
Step 9: Fusing105................................................................................................................................................................
Cleaning Stage106................................................................................................................................................................
Step 10: Drum Cleaning106................................................................................................................................................................
Print Cartridge106................................................................................................................................................................
Figure 4-16 Fusing106................................................................................................................................................................
Print-cartridge Activation107................................................................................................................................................................
Figure 4-17 Print Cartridge107................................................................................................................................................................
Figure 4-18 Print-cartridge Activation108................................................................................................................................................................
5 Removal And Replacement109................................................................................................................................................................
Introduction110................................................................................................................................................................
Required Tools111................................................................................................................................................................
Types Of Screws112................................................................................................................................................................
Service Approach113................................................................................................................................................................
Before Performing Service113................................................................................................................................................................
After Performing Service113................................................................................................................................................................
Print Cartridges114................................................................................................................................................................
Front Cover115................................................................................................................................................................
External Doors, Covers, And Panels115................................................................................................................................................................
Upper Cover (fuser Door)118................................................................................................................................................................
Rear Lower Cover121................................................................................................................................................................
Left Cover122................................................................................................................................................................
Figure 5-20 Remove The Left Cover (5 Of 5)124................................................................................................................................................................
Right Cover125................................................................................................................................................................
Figure 5-22 Remove The Right Cover (2 Of 4)126................................................................................................................................................................
Rear Upper Cover129................................................................................................................................................................
Formatter Cage130................................................................................................................................................................
Internal Assemblies130................................................................................................................................................................
Electrostatic Transfer Belt (etb)132................................................................................................................................................................
Fuser133................................................................................................................................................................
Print-cartridge Drive Motors134................................................................................................................................................................
Fuser Drive Assembly135................................................................................................................................................................
Developing Separation-drive Assembly137................................................................................................................................................................
Figure 5-39 Reinstall The Developing Separation-drive Assembly (2 Of 2)141................................................................................................................................................................
Pickup-and-feed Assembly142................................................................................................................................................................
Pickup-drive Assembly147................................................................................................................................................................
Figure 5-48 Remove The Pickup-drive Assembly (1 Of 13)148................................................................................................................................................................
Figure 5-60 Remove The Pickup-drive Assembly (13 Of 13)155................................................................................................................................................................
Laser/scanner Assembly156................................................................................................................................................................
Main Fan160................................................................................................................................................................
Figure 5-68 Remove The Main Fan (2 Of 2)161................................................................................................................................................................
Low-voltage Power-supply Pca162................................................................................................................................................................
Printed Circuit Assemblies (pcas)162................................................................................................................................................................
Dc Controller Pca166................................................................................................................................................................
High-voltage Power Supply168................................................................................................................................................................
Memory-controller Pca170................................................................................................................................................................
Figure 5-82 Remove The Memory-controller Pca (2 Of 2)171................................................................................................................................................................
Driver Pca172................................................................................................................................................................
Figure 5-84 Remove The Driver Pca (2 Of 2)173................................................................................................................................................................
Control Panel174................................................................................................................................................................
Figure 5-86 Remove The Control Panel (2 Of 2)175................................................................................................................................................................
Pickup-and-feed Driver (relay) Pca176................................................................................................................................................................
Temperature Sensor178................................................................................................................................................................
Sensors178................................................................................................................................................................
Paper And Registration Sensor Covers179................................................................................................................................................................
Cartridge-sensor Pca180................................................................................................................................................................
Figure 5-95 Remove The Cartridge-sensor Pca (4 Of 4)182................................................................................................................................................................
Sheet Feeder Right Cover183................................................................................................................................................................
Sheet Feeder183................................................................................................................................................................
Sheet Feeder Left Cover185................................................................................................................................................................
Sheet Feeder Rear Cover188................................................................................................................................................................
Sheet Feeder Driver Pca190................................................................................................................................................................
Figure 5-108 Remove The 500-sheet-feeder Driver Pca (2 Of 2)191................................................................................................................................................................
Troubleshooting193................................................................................................................................................................
Pre-troubleshooting Checklist194................................................................................................................................................................
Troubleshooting Process194................................................................................................................................................................
Troubleshooting Flowchart196................................................................................................................................................................
Table 6-1 Troubleshooting Flowchart196................................................................................................................................................................
Power-on Checks197................................................................................................................................................................
Control-panel Messages198................................................................................................................................................................
Chapter 6 Troubleshooting202................................................................................................................................................................
Event-log Messages211................................................................................................................................................................
Table 6-2 Event-log Messages211................................................................................................................................................................
Common Causes Of Jams212................................................................................................................................................................
Jams212................................................................................................................................................................
Clearing Jams213................................................................................................................................................................
Image Defects225................................................................................................................................................................
Table 6-3 Image Defects225................................................................................................................................................................
Light Image226................................................................................................................................................................
Light Color226................................................................................................................................................................
Table 6-4 Causes For Light Images226................................................................................................................................................................
Table 6-5 Causes For One Color Printing Light226................................................................................................................................................................
Dark Image227................................................................................................................................................................
Dark Color227................................................................................................................................................................
Table 6-6 Causes For Dark Images227................................................................................................................................................................
Table 6-7 Causes For One Color Printing Darker Than Others227................................................................................................................................................................
Completely Blank Image228................................................................................................................................................................
All Black Or Solid Color228................................................................................................................................................................
Dots In Vertical Lines228................................................................................................................................................................
Dirt On Back Of Paper228................................................................................................................................................................
Table 6-8 Causes For A Completely Blank Image228................................................................................................................................................................
Table 6-9 Causes For An All Black Or Solid Colored Image228................................................................................................................................................................
Table 6-10 Causes For Vertical Lines Of White Dots228................................................................................................................................................................
Table 6-11 Causes For Dirt On The Back Of The Paper228................................................................................................................................................................
Dirt On Front Of Paper229................................................................................................................................................................
Vertical Lines229................................................................................................................................................................
White Vertical Lines229................................................................................................................................................................
Table 6-12 Causes For Dirt On The Front Of The Paper229................................................................................................................................................................
Table 6-13 Causes For Vertical Lines229................................................................................................................................................................
Table 6-14 Causes For White Vertical Lines229................................................................................................................................................................
Horizontal Line230................................................................................................................................................................
White Horizontal Line230................................................................................................................................................................
Table 6-15 Causes For Horizontal Line230................................................................................................................................................................
Table 6-16 Causes For White Horizontal Lines230................................................................................................................................................................
Color Missing231................................................................................................................................................................
Blank Spots231................................................................................................................................................................
Poor Fusing231................................................................................................................................................................
Table 6-17 Causes For A Missing Color231................................................................................................................................................................
Table 6-18 Causes For Blank Spots231................................................................................................................................................................
Table 6-19 Causes For Poor Fusing231................................................................................................................................................................
Image Distortion232................................................................................................................................................................
Color Misregistration232................................................................................................................................................................
Table 6-20 Causes For Distortion Or Blurring232................................................................................................................................................................
Table 6-21 Causes For Color Misregistration232................................................................................................................................................................
Smearing233................................................................................................................................................................
Misplaced Image233................................................................................................................................................................
Reversed Color233................................................................................................................................................................
Snail Tracks233................................................................................................................................................................
Table 6-22 Causes For Smearing233................................................................................................................................................................
Table 6-23 Causes For A Misplaced Image233................................................................................................................................................................
Table 6-24 Causes For Reversed Color233................................................................................................................................................................
Table 6-25 Causes For Snail Tracks233................................................................................................................................................................
Repetitive-defects Troubleshooting234................................................................................................................................................................
Table 6-26 Causes Of Repetitive Defects234................................................................................................................................................................
Figure 6-2 Repetitive Defect Ruler235................................................................................................................................................................
Interface Troubleshooting236................................................................................................................................................................
Communication Checks236................................................................................................................................................................
Eio Troubleshooting236................................................................................................................................................................
Table 6-27 Communication Check236................................................................................................................................................................
Secondary Service Menu237................................................................................................................................................................
Open The Secondary Service Menu237................................................................................................................................................................
Secondary Service Menu Structure237................................................................................................................................................................
Table 6-28 2ndary Service Menu237................................................................................................................................................................
Test239................................................................................................................................................................
Engine Test239................................................................................................................................................................
Formatter Test239................................................................................................................................................................
Half-self Test239................................................................................................................................................................
Drum-rotation Test240................................................................................................................................................................
Engine Resets241................................................................................................................................................................
Restore Defaults (cold Reset)241................................................................................................................................................................
Nvram Initialization241................................................................................................................................................................
Configuration Utility242................................................................................................................................................................
Troubleshooting Diagrams243................................................................................................................................................................
Connector Locations243................................................................................................................................................................
Figure 6-5 500-sheet Tray Connector Locations244................................................................................................................................................................
Major Assemblies245................................................................................................................................................................
Dc Controller Connectors249................................................................................................................................................................
Timing Diagram250................................................................................................................................................................
Figure 6-11 Timing Diagram250................................................................................................................................................................
Circuit Diagrams251................................................................................................................................................................
Figure 6-12 General Circuit Diagram (1 Of 2)252................................................................................................................................................................
Figure 6-13 General Circuit Diagram (2 Of 2)253................................................................................................................................................................
Parts And Diagrams255................................................................................................................................................................
Ordering Parts And Supplies256................................................................................................................................................................
Parts256................................................................................................................................................................
How To Use The Parts Lists And Diagrams256................................................................................................................................................................
Related Documentation And Software257................................................................................................................................................................
Accessories And Supplies257................................................................................................................................................................
Table 7-1 Technical Support Web Sites257................................................................................................................................................................
External Panels And Covers260................................................................................................................................................................
Figure 7-1 External Panels And Covers (1 Of 2)260................................................................................................................................................................
Table 7-2 External Panels And Covers (1 Of 2)261................................................................................................................................................................
Figure 7-2 External Panels And Covers (2 Of 2)262................................................................................................................................................................
Table 7-3 External Panels, And Covers (2 Of 2)263................................................................................................................................................................
Figure 7-3 Front-cover Assembly264................................................................................................................................................................
Table 7-4 Front-cover Assembly265................................................................................................................................................................
Internal Components266................................................................................................................................................................
Figure 7-4 Internal Components (1 Of 5)266................................................................................................................................................................
Table 7-5 Internal Components (1 Of 5)267................................................................................................................................................................
Figure 7-5 Internal Components (2 Of 5)268................................................................................................................................................................
Table 7-6 Internal Components (2 Of 5)269................................................................................................................................................................
Figure 7-6 Internal Components (3 Of 5)270................................................................................................................................................................
Table 7-7 Internal Components (3 Of 5)271................................................................................................................................................................
Figure 7-7 Internal Components (4 Of 5)272................................................................................................................................................................
Table 7-8 Internal Components (4 Of 5)273................................................................................................................................................................
Figure 7-8 Internal Components (5 Of 5)274................................................................................................................................................................
Table 7-9 Internal Components (5 Of 5)275................................................................................................................................................................
Paper-pickup Drive Assembly276................................................................................................................................................................
Figure 7-9 Paper-pickup Drive Assembly276................................................................................................................................................................
Table 7-10 Paper-pickup Drive Assembly277................................................................................................................................................................
Figure 7-10 Developing Separation-drive Assembly278................................................................................................................................................................
Table 7-11 Developing Separation-drive Assembly279................................................................................................................................................................
Figure 7-11 Fuser Drive Assembly280................................................................................................................................................................
Table 7-12 Fuser Drive Assembly281................................................................................................................................................................
Cassette (tray 2)282................................................................................................................................................................
Figure 7-12 Cassette (tray 2)282................................................................................................................................................................
Table 7-13 Cassette (tray 2)283................................................................................................................................................................
Paper-pickup Assembly284................................................................................................................................................................
Figure 7-13 Paper-pickup Assembly284................................................................................................................................................................
Table 7-14 Paper-pickup Assembly285................................................................................................................................................................
Electrostatic Transfer Belt286................................................................................................................................................................
Figure 7-14 Electrostatic Transfer Belt286................................................................................................................................................................
Table 7-15 Electrostatic Transfer Belt287................................................................................................................................................................
Multipurpose Tray Assembly (tray 1)288................................................................................................................................................................
Figure 7-15 Multipurpose Tray Assembly (tray 1)288................................................................................................................................................................
Table 7-16 Multipurpose Tray Assembly (tray 1)289................................................................................................................................................................
Figure 7-16 Fuser290................................................................................................................................................................
Table 7-17 Fuser291................................................................................................................................................................
Pcas292................................................................................................................................................................
Figure 7-17 Pcas292................................................................................................................................................................
Table 7-18 Pcas293................................................................................................................................................................
Sheet Feeder Cassette (tray 3)294................................................................................................................................................................
Figure 7-18 500-sheet Feeder Cassette (tray 3)294................................................................................................................................................................
Table 7-19 500-sheet Feeder Cassette (tray 3)295................................................................................................................................................................
Sheet Feeder Paper-pickup Assembly296................................................................................................................................................................
Figure 7-19 500-sheet Feeder Paper-pickup Assembly296................................................................................................................................................................
Table 7-20 500-sheet Feeder Paper-pickup Assembly297................................................................................................................................................................
Sheet Feeder Pca298................................................................................................................................................................
Figure 7-20 500-sheet Feeder Pca298................................................................................................................................................................
Table 7-21 500-sheet Feeder Pca299................................................................................................................................................................
Alphabetical Parts List300................................................................................................................................................................
Table 7-22 Alphabetical Parts List300................................................................................................................................................................
Numerical Parts List308................................................................................................................................................................
Table 7-23 Numerical Parts List308................................................................................................................................................................
A Printer Specifications317................................................................................................................................................................
Table A-1 Printer Dimensions318................................................................................................................................................................
Electrical Specifications319................................................................................................................................................................
Table A-2 Power Requirements319................................................................................................................................................................
Table A-3 Power Consumption (average, In Watts)319................................................................................................................................................................
Acoustic Emissions320................................................................................................................................................................
Table A-4 Acoustic Emissions320................................................................................................................................................................
Operating-environment Specifications321................................................................................................................................................................
Table A-5 Operating-environment Specifications321................................................................................................................................................................
Service And Support323................................................................................................................................................................
Hewlett-packard Limited Warranty Statement324................................................................................................................................................................
Print Cartridge Limited Warranty Statement325................................................................................................................................................................
Hp Customer Care326................................................................................................................................................................
Online Services326................................................................................................................................................................
Telephone Support326................................................................................................................................................................
Software Utilities, Drivers, And Electronic Information326................................................................................................................................................................
Hp Direct Ordering For Accessories Or Supplies326................................................................................................................................................................
Hp Service Information326................................................................................................................................................................
Hp Service Agreements326................................................................................................................................................................
Hp Support And Information For Macintosh Computers327................................................................................................................................................................
Hp Maintenance Agreements328................................................................................................................................................................
On-site Service Agreements328................................................................................................................................................................
Next-day On-site Service328................................................................................................................................................................
Weekly (volume) On-site Service328................................................................................................................................................................
Extended Warranty328................................................................................................................................................................
Repacking The Printer329................................................................................................................................................................
Regulatory Information331................................................................................................................................................................
Fcc Regulations332................................................................................................................................................................
Environmental Product Stewardship Program333................................................................................................................................................................
Protecting The Environment333................................................................................................................................................................
Ozone Production333................................................................................................................................................................
Power Consumption333................................................................................................................................................................
Paper Use333................................................................................................................................................................
Plastics333................................................................................................................................................................
Hp Laserjet Printing Supplies333................................................................................................................................................................
Hp Printing Supplies Returns And Recycling Program Information333................................................................................................................................................................
Paper334................................................................................................................................................................
Material Restrictions334................................................................................................................................................................
Disposal Of Waste Equipment By Users In Private Households In The European Union334................................................................................................................................................................
Material Safety Data Sheet (msds)334................................................................................................................................................................
For More Information335................................................................................................................................................................
Declaration Of Conformity336................................................................................................................................................................
Safety Statements337................................................................................................................................................................
Laser Safety337................................................................................................................................................................
Canadian Doc Regulations337................................................................................................................................................................
Emi Statement (korea)337................................................................................................................................................................
Vcci Statement (japan)337................................................................................................................................................................
Power Cord Statement (japan)337................................................................................................................................................................
Laser Statement For Finland338................................................................................................................................................................
Index339................................................................................................................................................................

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HP Color LaserJet 2700 Service Manual

HP Color LaserJet 2700 Service Manual (348 pages)

Brand: HP | Category: Printer | Size: 11.03 MB
Table of contents
Table Of Contents5................................................................................................................................................................
Product Information19................................................................................................................................................................
Printers At A Glance20................................................................................................................................................................
Features At A Glance21................................................................................................................................................................
Walkaround22................................................................................................................................................................
Understanding Control-panel Features24................................................................................................................................................................
Using The Control-panel Menus25................................................................................................................................................................
To Use The Menus25................................................................................................................................................................
Reports Menu26................................................................................................................................................................
System Setup Menu27................................................................................................................................................................
Chapter 1 Product Information28................................................................................................................................................................
Network Config. Menu (hp Color Laserjet 2700n Printer Only)29................................................................................................................................................................
Service Menu30................................................................................................................................................................
Printer Software31................................................................................................................................................................
Supported Operating Systems And Printer Drivers31................................................................................................................................................................
Additional Drivers31................................................................................................................................................................
Opening The Printer Drivers32................................................................................................................................................................
Software For Windows33................................................................................................................................................................
The Hp Toolboxfx33................................................................................................................................................................
Software For Macintosh33................................................................................................................................................................
Postscript Printer Description (ppd) Files33................................................................................................................................................................
Macintosh Configure Device33................................................................................................................................................................
Software For Networks34................................................................................................................................................................
Hp Web Jetadmin34................................................................................................................................................................
Unix34................................................................................................................................................................
Linux34................................................................................................................................................................
Embedded Web Server34................................................................................................................................................................
Print-media Specifications35................................................................................................................................................................
Optional Tray 336................................................................................................................................................................
Selecting Print Media37................................................................................................................................................................
Paper To Avoid37................................................................................................................................................................
Paper That Can Damage The Printer37................................................................................................................................................................
Printing And Storage Environment38................................................................................................................................................................
Printing On Special Media39................................................................................................................................................................
Transparencies39................................................................................................................................................................
Glossy Paper39................................................................................................................................................................
Colored Paper39................................................................................................................................................................
Envelopes39................................................................................................................................................................
Labels40................................................................................................................................................................
Heavy Paper40................................................................................................................................................................
Preprinted Forms And Letterhead40................................................................................................................................................................
Recycled Paper41................................................................................................................................................................
Hp Laserjet Media41................................................................................................................................................................
2 Installation And Configuration43................................................................................................................................................................
What Is In The Box44................................................................................................................................................................
Site Requirements45................................................................................................................................................................
Physical Specifications45................................................................................................................................................................
Configuring Trays46................................................................................................................................................................
Configuring Size46................................................................................................................................................................
Configuring Type46................................................................................................................................................................
Configuring Trays For Custom Paper46................................................................................................................................................................
Printing From Tray 1 (100-sheet Multipurpose Tray)46................................................................................................................................................................
Loading Tray 146................................................................................................................................................................
Printing From Tray 2 Or Optional Tray 348................................................................................................................................................................
Loading Tray 249................................................................................................................................................................
Loading Optional Tray 351................................................................................................................................................................
Loading Special Media54................................................................................................................................................................
Usb Configuration55................................................................................................................................................................
Connecting The Usb Cable55................................................................................................................................................................
Network Configuration (hp Color Laserjet 2700n Only)56................................................................................................................................................................
Set Up The Printer And Use It On The Network56................................................................................................................................................................
To Set Up A Network Port-connected Configuration (direct Mode Or Peer-to Peer Printing)56................................................................................................................................................................
Using The Embedded Web Server Or The Hp Toolboxfx57................................................................................................................................................................
Setting A System Password57................................................................................................................................................................
Using The Printer Control Panel57................................................................................................................................................................
Ip Configuration57................................................................................................................................................................
Manual Configuration57................................................................................................................................................................
Automatic Configuration58................................................................................................................................................................
Link Speed And Link Duplex Settings58................................................................................................................................................................
Supported Network Protocols59................................................................................................................................................................
Tcp/ip60................................................................................................................................................................
Internet Protocol (ip)60................................................................................................................................................................
Transmission Control Protocol (tcp)60................................................................................................................................................................
Ip Address60................................................................................................................................................................
Configuring Ip Parameters60................................................................................................................................................................
Dynamic Host Configuration Protocol (dhcp)61................................................................................................................................................................
Bootp61................................................................................................................................................................
Subnets61................................................................................................................................................................
Subnet Mask61................................................................................................................................................................
Gateways61................................................................................................................................................................
Default Gateway61................................................................................................................................................................
Printer Memory62................................................................................................................................................................
Installing Memory Dimms62................................................................................................................................................................
To Install Memory And Font Dimms62................................................................................................................................................................
Enabling Memory65................................................................................................................................................................
To Enable Memory For Windows65................................................................................................................................................................
Checking Dimm Installation65................................................................................................................................................................
To Check Dimm Installation65................................................................................................................................................................
Managing Supplies68................................................................................................................................................................
Supplies Life68................................................................................................................................................................
Approximate Print-cartridge Replacement Intervals68................................................................................................................................................................
Checking The Print-cartridge Life68................................................................................................................................................................
Print-cartridge Storage69................................................................................................................................................................
Hp Print Cartridges69................................................................................................................................................................
Non-hp Print Cartridges69................................................................................................................................................................
Print-cartridge Authentication69................................................................................................................................................................
Hp Fraud Hotline And Web Site70................................................................................................................................................................
Replacing Supplies And Parts71................................................................................................................................................................
Supply Replacement Guidelines71................................................................................................................................................................
Changing Print Cartridges71................................................................................................................................................................
To Change The Print Cartridge71................................................................................................................................................................
Cleaning The Printer74................................................................................................................................................................
To Clean The Printer Using The Printer Control Panel74................................................................................................................................................................
To Clean The Printer Using The Hp Toolboxfx74................................................................................................................................................................
Calibrating The Printer75................................................................................................................................................................
Tools For Managing The Printer76................................................................................................................................................................
Using Printer Information76................................................................................................................................................................
Using The Embedded Web Server77................................................................................................................................................................
To Access The Embedded Web Server By Using A Network Connection78................................................................................................................................................................
Embedded Web Server Sections79................................................................................................................................................................
Using The Hp Toolboxfx80................................................................................................................................................................
To View The Hp Toolboxfx81................................................................................................................................................................
Status82................................................................................................................................................................
Event Log82................................................................................................................................................................
Alerts83................................................................................................................................................................
Set Up Status Alerts83................................................................................................................................................................
Set Up E-mail Alerts83................................................................................................................................................................
Help83................................................................................................................................................................
Device Settings84................................................................................................................................................................
Device Information84................................................................................................................................................................
Paper Handling85................................................................................................................................................................
Printing85................................................................................................................................................................
Pcl5c85................................................................................................................................................................
Postscript85................................................................................................................................................................
Print Quality86................................................................................................................................................................
Print Density86................................................................................................................................................................
Paper Types86................................................................................................................................................................
System Setup87................................................................................................................................................................
Service87................................................................................................................................................................
Network Settings87................................................................................................................................................................
Using Macintosh Configure Device87................................................................................................................................................................
Theory Of Operation89................................................................................................................................................................
Theory Of Operation Engine Control System90................................................................................................................................................................
Power-on Sequence91................................................................................................................................................................
Motors, Fans, And Solenoids92................................................................................................................................................................
Laser/scanner System93................................................................................................................................................................
Pickup-and-feed-system94................................................................................................................................................................
Sensors In The Pickup-and-feed System Trays (cassettes)94................................................................................................................................................................
Cassette Pickup Mechanism96................................................................................................................................................................
Multipurpose-tray Pickup Mechanism96................................................................................................................................................................
Feed-speed Control98................................................................................................................................................................
Sensor Jam Detection99................................................................................................................................................................
Image-formation System101................................................................................................................................................................
Image-formation Process102................................................................................................................................................................
Latent-image Formation Stage103................................................................................................................................................................
Step 1: Pre-exposure103................................................................................................................................................................
Step 2: Primary Charging103................................................................................................................................................................
Step 3: Laser-beam Exposure103................................................................................................................................................................
Developing Stage103................................................................................................................................................................
Step 4: Developing104................................................................................................................................................................
Transfer Stage104................................................................................................................................................................
Step 5: Media Feed104................................................................................................................................................................
Step 6: Image Transfer104................................................................................................................................................................
Step 7: Separation From The Drum105................................................................................................................................................................
Step 8: Separation From The Etb105................................................................................................................................................................
Fusing Stage105................................................................................................................................................................
Step 9: Fusing105................................................................................................................................................................
Cleaning Stage106................................................................................................................................................................
Step 10: Drum Cleaning106................................................................................................................................................................
Print Cartridge106................................................................................................................................................................
Print-cartridge Activation107................................................................................................................................................................
5 Removal And Replacement109................................................................................................................................................................
Removal And Replacement Strategy110................................................................................................................................................................
Introduction110................................................................................................................................................................
Required Tools111................................................................................................................................................................
Types Of Screws112................................................................................................................................................................
Service Approach113................................................................................................................................................................
Before Performing Service113................................................................................................................................................................
After Performing Service113................................................................................................................................................................
Print Cartridges114................................................................................................................................................................
External Doors, Covers, And Panels115................................................................................................................................................................
Front Cover115................................................................................................................................................................
Upper Cover (fuser Door)118................................................................................................................................................................
Rear Lower Cover121................................................................................................................................................................
Left Cover122................................................................................................................................................................
Right Cover125................................................................................................................................................................
Rear Upper Cover129................................................................................................................................................................
Internal Assemblies130................................................................................................................................................................
Formatter Cage130................................................................................................................................................................
Electrostatic Transfer Belt (etb)132................................................................................................................................................................
Fuser133................................................................................................................................................................
Print-cartridge Drive Motors134................................................................................................................................................................
Fuser Drive Assembly135................................................................................................................................................................
Developing Separation-drive Assembly137................................................................................................................................................................
Pickup-and-feed Assembly142................................................................................................................................................................
Pickup-drive Assembly147................................................................................................................................................................
Laser/scanner Assembly156................................................................................................................................................................
Main Fan160................................................................................................................................................................
Printed Circuit Assemblies (pcas)162................................................................................................................................................................
Low-voltage Power-supply Pca162................................................................................................................................................................
Dc Controller Pca166................................................................................................................................................................
High-voltage Power Supply168................................................................................................................................................................
Memory-controller Pca170................................................................................................................................................................
Driver Pca172................................................................................................................................................................
Control Panel174................................................................................................................................................................
Pickup-and-feed Driver (relay) Pca176................................................................................................................................................................
Sensors178................................................................................................................................................................
Temperature Sensor178................................................................................................................................................................
Paper And Registration Sensor Covers179................................................................................................................................................................
Cartridge-sensor Pca180................................................................................................................................................................
Sheet Feeder183................................................................................................................................................................
Sheet Feeder Right Cover183................................................................................................................................................................
Sheet Feeder Left Cover185................................................................................................................................................................
Sheet Feeder Rear Cover188................................................................................................................................................................
Sheet Feeder Driver Pca190................................................................................................................................................................
Troubleshooting193................................................................................................................................................................
Troubleshooting Process194................................................................................................................................................................
Pre-troubleshooting Checklist194................................................................................................................................................................
Troubleshooting Flowchart196................................................................................................................................................................
Power-on Checks197................................................................................................................................................................
Control-panel Messages198................................................................................................................................................................
Chapter 6 Troubleshooting202................................................................................................................................................................
Event-log Messages211................................................................................................................................................................
Jams212................................................................................................................................................................
Common Causes Of Jams212................................................................................................................................................................
Clearing Jams213................................................................................................................................................................
Image Defects225................................................................................................................................................................
Light Image226................................................................................................................................................................
Light Color226................................................................................................................................................................
Dark Image227................................................................................................................................................................
Dark Color227................................................................................................................................................................
Completely Blank Image228................................................................................................................................................................
All Black Or Solid Color228................................................................................................................................................................
Dots In Vertical Lines228................................................................................................................................................................
Dirt On Back Of Paper228................................................................................................................................................................
Dirt On Front Of Paper229................................................................................................................................................................
Vertical Lines229................................................................................................................................................................
White Vertical Lines229................................................................................................................................................................
Horizontal Line230................................................................................................................................................................
White Horizontal Line230................................................................................................................................................................
Color Missing231................................................................................................................................................................
Blank Spots231................................................................................................................................................................
Poor Fusing231................................................................................................................................................................
Image Distortion232................................................................................................................................................................
Color Misregistration232................................................................................................................................................................
Smearing233................................................................................................................................................................
Misplaced Image233................................................................................................................................................................
Reversed Color233................................................................................................................................................................
Snail Tracks233................................................................................................................................................................
Repetitive-defects Troubleshooting234................................................................................................................................................................
Interface Troubleshooting236................................................................................................................................................................
Communication Checks236................................................................................................................................................................
Eio Troubleshooting236................................................................................................................................................................
Secondary Service Menu237................................................................................................................................................................
Open The Secondary Service Menu237................................................................................................................................................................
Secondary Service Menu Structure237................................................................................................................................................................
Test239................................................................................................................................................................
Engine Test239................................................................................................................................................................
Formatter Test239................................................................................................................................................................
Half-self Test239................................................................................................................................................................
Drum-rotation Test240................................................................................................................................................................
Engine Resets241................................................................................................................................................................
Restore Defaults (cold Reset)241................................................................................................................................................................
Nvram Initialization241................................................................................................................................................................
Configuration Utility242................................................................................................................................................................
Troubleshooting Diagrams243................................................................................................................................................................
Connector Locations243................................................................................................................................................................
Major Assemblies245................................................................................................................................................................
Dc Controller Connectors249................................................................................................................................................................
Timing Diagram250................................................................................................................................................................
Circuit Diagrams251................................................................................................................................................................
Parts And Diagrams255................................................................................................................................................................
Ordering Parts And Supplies256................................................................................................................................................................
Parts256................................................................................................................................................................
How To Use The Parts Lists And Diagrams256................................................................................................................................................................
Related Documentation And Software257................................................................................................................................................................
Accessories And Supplies257................................................................................................................................................................
External Panels And Covers260................................................................................................................................................................
Internal Components266................................................................................................................................................................
Paper-pickup Drive Assembly276................................................................................................................................................................
Cassette (tray 2)282................................................................................................................................................................
Paper-pickup Assembly284................................................................................................................................................................
Electrostatic Transfer Belt286................................................................................................................................................................
Multipurpose Tray Assembly (tray 1)288................................................................................................................................................................
Pcas292................................................................................................................................................................
Sheet Feeder Cassette (tray 3)294................................................................................................................................................................
Sheet Feeder Paper-pickup Assembly296................................................................................................................................................................
Sheet Feeder Pca298................................................................................................................................................................
Alphabetical Parts List300................................................................................................................................................................
Numerical Parts List308................................................................................................................................................................
A Printer Specifications317................................................................................................................................................................
Electrical Specifications319................................................................................................................................................................
Acoustic Emissions320................................................................................................................................................................
Operating-environment Specifications321................................................................................................................................................................
Service And Support323................................................................................................................................................................
Print Cartridge Limited Warranty Statement325................................................................................................................................................................
Hp Customer Care326................................................................................................................................................................
Online Services326................................................................................................................................................................
Telephone Support326................................................................................................................................................................
Software Utilities, Drivers, And Electronic Information326................................................................................................................................................................
Hp Direct Ordering For Accessories Or Supplies326................................................................................................................................................................
Hp Service Information326................................................................................................................................................................
Hp Service Agreements326................................................................................................................................................................
Hp Support And Information For Macintosh Computers327................................................................................................................................................................
Hp Maintenance Agreements328................................................................................................................................................................
On-site Service Agreements328................................................................................................................................................................
Next-day On-site Service328................................................................................................................................................................
Weekly (volume) On-site Service328................................................................................................................................................................
Extended Warranty328................................................................................................................................................................
Repacking The Printer329................................................................................................................................................................
Regulatory Information331................................................................................................................................................................
Fcc Regulations332................................................................................................................................................................
Environmental Product Stewardship Program333................................................................................................................................................................
Protecting The Environment333................................................................................................................................................................
Ozone Production333................................................................................................................................................................
Power Consumption333................................................................................................................................................................
Paper Use333................................................................................................................................................................
Plastics333................................................................................................................................................................
Hp Laserjet Printing Supplies333................................................................................................................................................................
Hp Printing Supplies Returns And Recycling Program Information333................................................................................................................................................................
Paper334................................................................................................................................................................
Material Restrictions334................................................................................................................................................................
Disposal Of Waste Equipment By Users In Private Households In The European Union334................................................................................................................................................................
Material Safety Data Sheet (msds)334................................................................................................................................................................
For More Information335................................................................................................................................................................
Declaration Of Conformity336................................................................................................................................................................
Safety Statements337................................................................................................................................................................
Laser Safety337................................................................................................................................................................
Canadian Doc Regulations337................................................................................................................................................................
Emi Statement (korea)337................................................................................................................................................................
Vcci Statement (japan)337................................................................................................................................................................
Laser Statement For Finland338................................................................................................................................................................
HP Color LaserJet 2700 Software Manual

HP Color LaserJet 2700 Software Manual (272 pages)

HP Laserjet,Color Laserjet 2700: Software Guide  
Brand: HP | Category: Printer | Size: 7.55 MB
Table of contents
Table Of Contents5................................................................................................................................................................
List Of Figures15................................................................................................................................................................
Purpose And Scope19................................................................................................................................................................
Introduction19................................................................................................................................................................
Software Technical Reference Overview20................................................................................................................................................................
Table 1-1 Software Technical Reference Overview20................................................................................................................................................................
Device Features22................................................................................................................................................................
Table 1-2 Hp Color Laserjet 2700 Printer Features22................................................................................................................................................................
Printing-system Software23................................................................................................................................................................
System Requirements23................................................................................................................................................................
Table 1-3 Software Components For Windows23................................................................................................................................................................
Microsoft Windows24................................................................................................................................................................
Linux24................................................................................................................................................................
Unix24................................................................................................................................................................
Operating-system Support25................................................................................................................................................................
Standalone Drivers25................................................................................................................................................................
Print Driver Support In Other Operating Systems25................................................................................................................................................................
Availability26................................................................................................................................................................
Table 1-4 Software Component Availability For The Hp Color Laserjet 2700 Printer26................................................................................................................................................................
Printing-system Software On The Web27................................................................................................................................................................
In-box Printing-system Software Cds27................................................................................................................................................................
Windows Partition28................................................................................................................................................................
Cd Versions28................................................................................................................................................................
Table 1-5 Cd Part Numbers For The Hp Color Laserjet 2700 Printing-system Software29................................................................................................................................................................
Table 1-6 Software Component Localization By Language, A - G30................................................................................................................................................................
Table 1-7 Software Component Localization By Language H - P30................................................................................................................................................................
Table 1-8 Software Component Localization By Language R - Z31................................................................................................................................................................
Hp Laserjet Documentation33................................................................................................................................................................
Table 1-9 User Documentation Availability And Localization33................................................................................................................................................................
Software Description37................................................................................................................................................................
Ms Windows Printing-system Software38................................................................................................................................................................
Figure 2-1 Installation Software Cd Browser38................................................................................................................................................................
Hp Laserjet Print Drivers39................................................................................................................................................................
Select The Best Print Driver39................................................................................................................................................................
Complete Laserjet Printing System39................................................................................................................................................................
Hp Pcl 6 Unidriver39................................................................................................................................................................
Ps Emulation Unidriver39................................................................................................................................................................
Hp Universal Print Driver40................................................................................................................................................................
Hp Extended Capabilities41................................................................................................................................................................
The Hp Toolboxfx42................................................................................................................................................................
Hp Toolboxfx Overview42................................................................................................................................................................
Starting The Hp Toolboxfx42................................................................................................................................................................
Structure42................................................................................................................................................................
Opening Screen43................................................................................................................................................................
Key Features43................................................................................................................................................................
Hp Device Pop-up Alert Messages43................................................................................................................................................................
System-tray Icon Alert44................................................................................................................................................................
Figure 2-2 Hp Device Alert - Load Tray 2 Pop-up Message44................................................................................................................................................................
Desktop Alert45................................................................................................................................................................
Enww45................................................................................................................................................................
E-mail Alert45................................................................................................................................................................
The Hp Toolboxfx Folders45................................................................................................................................................................
Figure 2-3 Hp Device Alert - Close Door System Tray And Desktop Pop-up Message45................................................................................................................................................................
Status Folder46................................................................................................................................................................
Device Status46................................................................................................................................................................
Figure 2-4 Device Status Screen46................................................................................................................................................................
Supplies Status47................................................................................................................................................................
Device Configuration47................................................................................................................................................................
Figure 2-5 Supplies Status Screen47................................................................................................................................................................
Figure 2-6 Device Configuration Screen (1 Of 2)48................................................................................................................................................................
Network Configuration49................................................................................................................................................................
Figure 2-7 Device Configuration Screen (2 Of 2)49................................................................................................................................................................
Print Info Pages50................................................................................................................................................................
Figure 2-8 Network Summary Screen50................................................................................................................................................................
Color Usage Job Log51................................................................................................................................................................
Figure 2-9 Print Information Pages Screen51................................................................................................................................................................
Event Log52................................................................................................................................................................
Figure 2-10 Color Usage Job Log Screen52................................................................................................................................................................
Alerts Folder53................................................................................................................................................................
Set Up Status Alerts53................................................................................................................................................................
Figure 2-11 Event Log Screen53................................................................................................................................................................
Table 2-1 Event Alerts For Hp Toolboxfx54................................................................................................................................................................
Figure 2-12 Set Up Status Alerts Screen54................................................................................................................................................................
Set Up E-mail Alerts56................................................................................................................................................................
Figure 2-13 Set Up E-mail Alerts Screen (1 Of 2)56................................................................................................................................................................
Help Folder57................................................................................................................................................................
Figure 2-14 Set Up E-mail Alerts Screen (2 Of 2)57................................................................................................................................................................
Troubleshooting58................................................................................................................................................................
Figure 2-15 Troubleshooting Sub-folder58................................................................................................................................................................
Animated Demonstrations59................................................................................................................................................................
Figure 2-16 Animated Demonstrations Screen59................................................................................................................................................................
User Guide60................................................................................................................................................................
Device Settings Folder60................................................................................................................................................................
Figure 2-17 Hp Color Laserjet 2700 Series User Guide60................................................................................................................................................................
Device Information61................................................................................................................................................................
Paper Handling61................................................................................................................................................................
Figure 2-18 Device Information Screen61................................................................................................................................................................
Printing62................................................................................................................................................................
Figure 2-19 Paper Handling Screen62................................................................................................................................................................
Pcl5c63................................................................................................................................................................
Figure 2-20 Printing Screen63................................................................................................................................................................
Figure 2-21 Pcl5c Screen63................................................................................................................................................................
Postscript64................................................................................................................................................................
Print Quality64................................................................................................................................................................
Figure 2-22 Postscript Screen64................................................................................................................................................................
Print Density65................................................................................................................................................................
Figure 2-23 Print Quality Screen65................................................................................................................................................................
Paper Types67................................................................................................................................................................
Table 2-2 Standard Print Modes67................................................................................................................................................................
Figure 2-25 Paper Types Screen67................................................................................................................................................................
Extended Print Modes Screen68................................................................................................................................................................
Figure 2-26 Extended Print Modes Screen (1 Of 2)69................................................................................................................................................................
Figure 2-27 Extended Print Modes Screen (2 Of 2)70................................................................................................................................................................
System Setup72................................................................................................................................................................
Service73................................................................................................................................................................
Figure 2-28 System Setup Screen73................................................................................................................................................................
Save/restore Settings74................................................................................................................................................................
Figure 2-29 Service Screen74................................................................................................................................................................
Password75................................................................................................................................................................
Figure 2-30 Save / Restore Settings Screen75................................................................................................................................................................
Network Settings Folder76................................................................................................................................................................
Figure 2-31 Password Screen76................................................................................................................................................................
Ip Configuration77................................................................................................................................................................
Figure 2-32 Ip Configuration Screen78................................................................................................................................................................
Advanced79................................................................................................................................................................
Table 2-3 Advanced Network Settings Options And Settings79................................................................................................................................................................
Figure 2-33 Advanced Network Settings Screen79................................................................................................................................................................
Snmp80................................................................................................................................................................
Figure 2-34 Snmp Screen80................................................................................................................................................................
Network Summary81................................................................................................................................................................
Figure 2-35 Network Summary Screen82................................................................................................................................................................
Other Screens83................................................................................................................................................................
About Hp Toolboxfx Dialog Box83................................................................................................................................................................
Hp Instant Support83................................................................................................................................................................
Figure 2-36 Hp Toolboxfx Dialog Box83................................................................................................................................................................
Product Support84................................................................................................................................................................
Product Registration84................................................................................................................................................................
Supplies Ordering84................................................................................................................................................................
Figure 2-37 Product Registration Screen84................................................................................................................................................................
Hp Embedded Web Server85................................................................................................................................................................
Status Tab85................................................................................................................................................................
Supplies Status Page86................................................................................................................................................................
Figure 2-38 Hp Ews - Device Status Page86................................................................................................................................................................
Figure 2-39 Hp Ews - Supplies Status Page87................................................................................................................................................................
Device Configuration Page88................................................................................................................................................................
Figure 2-40 Hp Ews - Device Configuration Page (1 Of 2)88................................................................................................................................................................
Figure 2-41 Device Configuration Page (2 Of 2)89................................................................................................................................................................
Network Summary Page90................................................................................................................................................................
Figure 2-42 Hp Ews - Network Summary Page (1 Of 2)90................................................................................................................................................................
Figure 2-43 Hp Ews Network Summary Page (2 Of 2)91................................................................................................................................................................
Event Log Page92................................................................................................................................................................
Figure 2-44 Hp Ews - Print Info Pages Page92................................................................................................................................................................
Figure 2-45 Color Usage Job Log Page92................................................................................................................................................................
Settings Tab93................................................................................................................................................................
Device Information Page93................................................................................................................................................................
Figure 2-24 Print Density Page93................................................................................................................................................................
Figure 2-46 Hp Ews - Event Log Page93................................................................................................................................................................
Paper Handling Page94................................................................................................................................................................
Figure 2-47 Hp Ews - Device Information Page94................................................................................................................................................................
Figure 2-48 Hp Ews - Paper Handling Page94................................................................................................................................................................
Printing Page95................................................................................................................................................................
Pcl5c Page95................................................................................................................................................................
Postscript Page95................................................................................................................................................................
Figure 2-49 Hp Ews - Printing Page95................................................................................................................................................................
Figure 2-50 Hp Ews - Pcl5c Page95................................................................................................................................................................
Figure 2-51 Hp Ews - Postscript Page95................................................................................................................................................................
Print Quality Page96................................................................................................................................................................
Print Density Page96................................................................................................................................................................
Figure 2-52 Hp Ews - Print Quality Page96................................................................................................................................................................
Paper Types Page97................................................................................................................................................................
Figure 2-53 Hp Ews - Print Density Page97................................................................................................................................................................
System Setup Page98................................................................................................................................................................
Service Page98................................................................................................................................................................
Figure 2-54 Hp Ews - Paper Types Page98................................................................................................................................................................
Figure 2-55 Hp Ews - System Setup Page98................................................................................................................................................................
Password Page99................................................................................................................................................................
Networking Tab99................................................................................................................................................................
Ip Configuration Page99................................................................................................................................................................
Figure 2-56 Hp Ews - Service Page99................................................................................................................................................................
Figure 2-57 Hp Ews - Password Page99................................................................................................................................................................
Advanced Page100................................................................................................................................................................
Bonjour (or Rendezvous) Page100................................................................................................................................................................
Figure 2-58 Hp Ews - Ip Configuration Page100................................................................................................................................................................
Figure 2-59 Hp Ews - Advanced Page100................................................................................................................................................................
Snmp Page101................................................................................................................................................................
Figure 2-60 Hp Ews - Bonjour (or Rendezvous) Page101................................................................................................................................................................
Figure 2-61 Hp Ews - Snmp Page101................................................................................................................................................................
Figure 2-62 Hp Ews - Network Summary Page (1 Of 2)102................................................................................................................................................................
Figure 2-63 Network Summary Page (2 Of 2)103................................................................................................................................................................
Install Microsoft Windows Printing-system Components105................................................................................................................................................................
Installation Overview106................................................................................................................................................................
Installation Options107................................................................................................................................................................
Microsoft Windows Installation For Direct Connections107................................................................................................................................................................
Microsoft Windows Installation For Networked Computers109................................................................................................................................................................
Installing The Print Drivers Through Microsoft Windows Add-printer Wizard Or Plug-and-play109................................................................................................................................................................
Add-printer Wizard Installation For Network Connections109................................................................................................................................................................
Plug-and-play Installation For Direct Connections111................................................................................................................................................................
Minimum Installation Of Print Drivers From The Printing-system Cd111................................................................................................................................................................
Plug-and-play Installation For Installing Print Drivers112................................................................................................................................................................
Setting Up Microsoft Windows Sharing (peer-to-peer Networking)112................................................................................................................................................................
Setting Up The Microsoft Windows 2000 Host Computer113................................................................................................................................................................
Setting Up The Host Computer Running Microsoft Windows Xp Or Microsoft Windows Server 2003113................................................................................................................................................................
Setting Up The Client Computers113................................................................................................................................................................
Windows 2003116................................................................................................................................................................
Figure 3-1 Step 1 - Welcome Dialog Box116................................................................................................................................................................
Installation Dialog Box Options For Microsoft Windows 2000, Microsoft Windows Xp, And Microsoft Windows 2003116................................................................................................................................................................
Figure 3-2 Step 2 - Cancel Dialog Box117................................................................................................................................................................
Figure 3-3 Step 3 - Firewall Warning Dialog Box117................................................................................................................................................................
Figure 3-4 Step 4 - Check For Recommended Installation Updates Screen118................................................................................................................................................................
Figure 3-5 Step 5 - Installation Options Dialog Box119................................................................................................................................................................
Figure 3-6 Step 6 - License Agreement Dialog Box120................................................................................................................................................................
Figure 3-7 Step 7 - Hp Extended Capabilities Dialog Box121................................................................................................................................................................
Figure 3-8 Step 8 - Thank You For Buying Another Hp Product! Dialog Box (destination Folder)122................................................................................................................................................................
Figure 3-9 Step 9 - Ready To Install Dialog Box123................................................................................................................................................................
Figure 3-10 Step 10 - Connection Type Dialog Box124................................................................................................................................................................
Figure 3-11 Step 11 - Connect Your Device Now Dialog Box125................................................................................................................................................................
Figure 3-12 Step 12 - Identify Printer Dialog Box126................................................................................................................................................................
Figure 3-13 Step 13 - Firewall Detected Dialog Box127................................................................................................................................................................
Figure 3-14 Step 14 - Searching Dialog Box128................................................................................................................................................................
Figure 3-15 Step 15 - Printer Not Found Dialog Box129................................................................................................................................................................
Figure 3-16 Step 16 - Check Printer Connection Dialog Box130................................................................................................................................................................
Figure 3-17 Step 17 - Specify Printer Dialog Box131................................................................................................................................................................
Figure 3-18 Step 18 - Printer Found Dialog Box132................................................................................................................................................................
Figure 3-19 Step 19 - Confirm Network Settings Dialog Box133................................................................................................................................................................
Figure 3-20 Step 20 - Installing Dialog Box134................................................................................................................................................................
Figure 3-21 Step 21 - Software Installation Complete Dialog Box135................................................................................................................................................................
Figure 3-22 Step 22 - Test Page Dialog Box136................................................................................................................................................................
Figure 3-23 Step 23 - Sign Up Now Screen137................................................................................................................................................................
Figure 3-24 Step 24 - Register Product Dialog Box138................................................................................................................................................................
Figure 3-25 Step 25 - Congratulations Dialog Box139................................................................................................................................................................
Hp Pcl 6 And Ps Emulation Unidrivers For Ms Windows141................................................................................................................................................................
Access To Drivers142................................................................................................................................................................
Printing Preferences Driver Tabs142................................................................................................................................................................
Properties Driver Tabs143................................................................................................................................................................
Help System144................................................................................................................................................................
What's This?" Help144................................................................................................................................................................
Context-sensitive Help144................................................................................................................................................................
Constraint Messages144................................................................................................................................................................
Figure 4-1 A Typical Constraint Message144................................................................................................................................................................
Hp Postscript 3 Emulation Unidriver Support146................................................................................................................................................................
Advanced Tab Features147................................................................................................................................................................
Figure 4-2 Advanced Tab - Hp Pcl 6 Unidriver147................................................................................................................................................................
Figure 4-3 Advanced Tab - Hp Pcl 6 Black And White Driver148................................................................................................................................................................
Paper/output Settings149................................................................................................................................................................
Copy Count Setting149................................................................................................................................................................
Figure 4-4 Advanced Tab - Ps Emulation Unidriver149................................................................................................................................................................
Graphic Settings150................................................................................................................................................................
Image Color Management Settings (hp Pcl 6 Unidriver And Ps Emulation Unidriver Only)150................................................................................................................................................................
Truetype Font Settings151................................................................................................................................................................
Document Options151................................................................................................................................................................
Advanced Printing Features151................................................................................................................................................................
Print Optimizations (hp Pcl 6 Unidriver And Hp Pcl 6 Black And White Driver Only)151................................................................................................................................................................
Postscript Options (ps Emulation Unidriver Only)151................................................................................................................................................................
Postscript Output Option152................................................................................................................................................................
Figure 4-5 Advanced Tab - Ps Emulation Unidriver - Postscript Options152................................................................................................................................................................
Truetype Font Download Option153................................................................................................................................................................
Postscript Language Level153................................................................................................................................................................
Send Postscript Error Handler153................................................................................................................................................................
Printer Features153................................................................................................................................................................
Print All Text As Black153................................................................................................................................................................
Send Truetype As Bitmap (hp Pcl 6 Unidriver And Hp Pcl 6 Black And White Driver Only)153................................................................................................................................................................
Raster Compression (hp Pcl 6 Unidriver Only)154................................................................................................................................................................
Layout Options154................................................................................................................................................................
Paper/quality Tab Features155................................................................................................................................................................
Figure 4-6 Paper/quality Tab - Hp Pcl 6 Unidriver155................................................................................................................................................................
Figure 4-7 Paper/quality Tab - Hp Pcl 6 Black And White Driver156................................................................................................................................................................
Print Task Quick Sets157................................................................................................................................................................
Figure 4-8 Paper/quality Tab - Ps Emulation Unidriver157................................................................................................................................................................
Default Print Settings158................................................................................................................................................................
User Guide Print Settings158................................................................................................................................................................
Type New Quick Set Name Here158................................................................................................................................................................
Paper Options Group Box159................................................................................................................................................................
Size Is: Drop-down Menu159................................................................................................................................................................
Figure 4-9 Paper Options Group Box159................................................................................................................................................................
Use Different Paper/covers Check Box160................................................................................................................................................................
Source Is: Drop-down Menu160................................................................................................................................................................
Type Is: Drop-down Menu161................................................................................................................................................................
Table 4-1 Standard Paper Types And Engine Speeds161................................................................................................................................................................
Use Different Paper/covers Options162................................................................................................................................................................
Front Cover And Back Cover Options162................................................................................................................................................................
Figure 4-10 Front Cover Setting163................................................................................................................................................................
First Page, Other Pages, And Last Page Options164................................................................................................................................................................
Document Preview Image164................................................................................................................................................................
Figure 4-11 First Page, Other Pages, And Last164................................................................................................................................................................
Print Quality Group Box (hp Pcl 6 Unidriver And Ps Emulation Unidriver Only)165................................................................................................................................................................
Print Quality Drop-down Menu165................................................................................................................................................................
Hp Digital Imaging (pcl 6 Unidriver Only)165................................................................................................................................................................
Figure 4-12 Hp Digital Imaging Options Dialog Box165................................................................................................................................................................
Effects Tab Features167................................................................................................................................................................
Figure 4-13 Effects Tab167................................................................................................................................................................
Resizing Options Group Box168................................................................................................................................................................
Actual Size Setting168................................................................................................................................................................
Print Document On Setting168................................................................................................................................................................
Scale To Fit Option168................................................................................................................................................................
Of Normal Size Option169................................................................................................................................................................
Figure 4-14 Preview Images - Legal On Letter; Scale To Fit Off (left) And On (right)169................................................................................................................................................................
Watermarks Group Box170................................................................................................................................................................
Current Watermarks171................................................................................................................................................................
Figure 4-15 Watermark Details Dialog Box171................................................................................................................................................................
Watermark Message172................................................................................................................................................................
Message Angle172................................................................................................................................................................
Font Attributes172................................................................................................................................................................
Name Drop-down Menu173................................................................................................................................................................
Color Drop-down Menu173................................................................................................................................................................
Table 4-2 Watermark Color Values173................................................................................................................................................................
Shading Drop-down Menu174................................................................................................................................................................
Size Spin Box174................................................................................................................................................................
Style Drop-down Menu174................................................................................................................................................................
Default Settings174................................................................................................................................................................
Finishing Tab Features175................................................................................................................................................................
Figure 4-16 Finishing Tab - Hp Pcl 6 Unidriver175................................................................................................................................................................
Figure 4-17 Finishing Tab - Ps Emulation Unidriver176................................................................................................................................................................
Print On Both Sides (manually) Check Box177................................................................................................................................................................
Manually Printing On Both Sides177................................................................................................................................................................
Flip Pages Up Option179................................................................................................................................................................
Figure 4-18 Print On Both Sides Instructions179................................................................................................................................................................
Table 4-3 Page Orientation179................................................................................................................................................................
Booklet Layout Drop-down Menu180................................................................................................................................................................
Book And Booklet Printing180................................................................................................................................................................
Printing A Booklet180................................................................................................................................................................
Printing A Book181................................................................................................................................................................
Pages Per Sheet Drop-down Menu181................................................................................................................................................................
Print Page Borders Check Box181................................................................................................................................................................
Page Order Drop-down Menu181................................................................................................................................................................
Orientation Group Box182................................................................................................................................................................
Portrait Option Button182................................................................................................................................................................
Figure 4-19 Page-order Preview Images182................................................................................................................................................................
Landscape Option Button183................................................................................................................................................................
Rotate By 180 Degrees Check Box183................................................................................................................................................................
Mirror Image Check Box (ps Emulation Unidriver Only)183................................................................................................................................................................
Color Tab Features (hp Pcl 6 Unidriver And Ps Emulation Unidriver Only)184................................................................................................................................................................
Figure 4-20 Color Tab184................................................................................................................................................................
Color Options185................................................................................................................................................................
Automatic Color Settings185................................................................................................................................................................
Manual Color Settings185................................................................................................................................................................
Text, Graphics, And Photographs Settings186................................................................................................................................................................
Neutral Grays Setting186................................................................................................................................................................
Figure 4-21 Color Settings Dialog Box186................................................................................................................................................................
Edge Control187................................................................................................................................................................
Rgb Color187................................................................................................................................................................
Halftone188................................................................................................................................................................
Print In Grayscale188................................................................................................................................................................
Services Tab Features189................................................................................................................................................................
Figure 4-22 Services Tab - Hp Pcl 6 Unidriver189................................................................................................................................................................
Device Settings Tab Features191................................................................................................................................................................
Figure 4-23 Device Settings Tab Features - Hp Pcl 6 Unidriver And Hp Pcl 6 Black And White Driver191................................................................................................................................................................
Figure 4-24 Device Settings Tab - Ps Emulation Unidriver (1 Of 2)192................................................................................................................................................................
Figure 4-25 Device Settings Tab - Ps Emulation Unidriver (2 Of 2)192................................................................................................................................................................
Form To Tray Assignment193................................................................................................................................................................
Font Substitution Table194................................................................................................................................................................
External Fonts (hp Pcl 6 Unidriver And Hp Pcl 6 Black And White Driver Only)194................................................................................................................................................................
Figure 4-26 Font Substitution Table194................................................................................................................................................................
Installing External Fonts195................................................................................................................................................................
Figure 4-27 Font Installer Dialog Box195................................................................................................................................................................
Removing External Fonts196................................................................................................................................................................
Installable Options196................................................................................................................................................................
Tray 3196................................................................................................................................................................
Allow Manual Duplexing196................................................................................................................................................................
Printer Memory196................................................................................................................................................................
Postscript Passthrough (ps Emulation Unidriver Only)197................................................................................................................................................................
Jpeg Passthrough (ps Emulation Unidriver Only)197................................................................................................................................................................
Additional Device Settings Options (ps Emulation Unidriver Only)197................................................................................................................................................................
Available Postscript Memory197................................................................................................................................................................
Output Protocol198................................................................................................................................................................
Send Ctrl-d Before Each Job198................................................................................................................................................................
Send Ctrl-d After Each Job198................................................................................................................................................................
Convert Gray Text To Postscript Gray198................................................................................................................................................................
Convert Gray Graphics To Postscript Gray198................................................................................................................................................................
Add Euro Currency Symbol To Postscript Fonts198................................................................................................................................................................
Job Timeout198................................................................................................................................................................
Wait Timeout199................................................................................................................................................................
Minimum Font Size To Download As Outline199................................................................................................................................................................
Maximum Font Size To Download As Bitmap199................................................................................................................................................................
About Tab Features200................................................................................................................................................................
Figure 4-28 About Tab201................................................................................................................................................................
Macintosh203................................................................................................................................................................
Macintosh Printing-system Software204................................................................................................................................................................
Hardware Requirements204................................................................................................................................................................
Software Component Availability205................................................................................................................................................................
Macintosh Partition206................................................................................................................................................................
Macintosh Install And Uninstall Instructions208................................................................................................................................................................
Macintosh Component Descriptions208................................................................................................................................................................
Hp Laserjet Ppds208................................................................................................................................................................
Pdes208................................................................................................................................................................
Install Notes (readme File)209................................................................................................................................................................
Online Help209................................................................................................................................................................
Install The Macintosh Printing System209................................................................................................................................................................
General Installation For Macintosh Operating Systems209................................................................................................................................................................
Detailed Mac Os X Installation210................................................................................................................................................................
Main Install Dialog Sequence210................................................................................................................................................................
Table 5-1 Adding A Printer In Macintosh Operating Systems210................................................................................................................................................................
Figure 5-1 Hp Laserjet 2700 Cd-rom Icon210................................................................................................................................................................
Figure 5-2 Hp Laserjet Screen211................................................................................................................................................................
Figure 5-3 Authenticate Dialog211................................................................................................................................................................
Figure 5-4 License Dialog212................................................................................................................................................................
Figure 5-5 Installing Screen212................................................................................................................................................................
Figure 5-6 Usb Cable213................................................................................................................................................................
Figure 5-7 Install Notes (readme) Screen213................................................................................................................................................................
Printer Setup214................................................................................................................................................................
Set Up A Printer214................................................................................................................................................................
Figure 5-8 Hp Laserjet Opening Screen214................................................................................................................................................................
Figure 5-9 Printer List Screen215................................................................................................................................................................
Figure 5-10 Print & Fax Screen215................................................................................................................................................................
Figure 5-11 Default Browser Screen For Bonjour216................................................................................................................................................................
Figure 5-12 Ip Printer Browser Screen With Hp Jetdirect - Socket Selected218................................................................................................................................................................
Troubleshooting The Printer Setup219................................................................................................................................................................
Figure 5-13 Installable Options Screen219................................................................................................................................................................
Figure 5-14 Printer List Screen219................................................................................................................................................................
Uninstall The Macintosh Printing System220................................................................................................................................................................
Hp Embedded Web Server (ews)220................................................................................................................................................................
Access To The Hp Ews221................................................................................................................................................................
Figure 5-15 Device Status Screen222................................................................................................................................................................
Figure 5-16 Hp Ews - Device Status Page223................................................................................................................................................................
Figure 5-17 Hp Ews - Supplies Status Page (1 Of 2)224................................................................................................................................................................
Figure 5-18 Hp Ews - Supplies Status (2 Of 2)225................................................................................................................................................................
Figure 5-19 Hp Ews - Device Configuration Page (1 Of 2)226................................................................................................................................................................
Figure 5-20 Hp Ews - Device Configuration Page (2 Of 2)227................................................................................................................................................................
Figure 5-21 Hp Ews - Network Summary Page (1 Of 2)228................................................................................................................................................................
Figure 5-22 Hp Ews - Network Summary Page (2 Of 2)229................................................................................................................................................................
Figure 5-23 Hp Ews - Print Info Pages Page230................................................................................................................................................................
Figure 5-24 Hp Ews - Event Log Page230................................................................................................................................................................
Figure 5-25 Hp Ews - Device Information Page231................................................................................................................................................................
Figure 5-26 Hp Ews - Paper Handling Page231................................................................................................................................................................
Figure 5-27 Hp Ews - Printing Page232................................................................................................................................................................
Figure 5-28 Hp Ews - Pcl5c Page232................................................................................................................................................................
Figure 5-29 Hp Ews - Postscript Page233................................................................................................................................................................
Figure 5-30 Hp Ews - Print Quality Page233................................................................................................................................................................
Figure 5-31 Hp Ews - Paper Types Page234................................................................................................................................................................
Figure 5-32 Hp Ews - System Setup Page234................................................................................................................................................................
Figure 5-33 Hp Ews - Service Page235................................................................................................................................................................
Figure 5-34 Hp Ews - Password Page235................................................................................................................................................................
Bonjour Page236................................................................................................................................................................
Figure 5-35 Hp Ews - Ip Configuration Page236................................................................................................................................................................
Figure 5-36 Hp Ews - Advanced Page236................................................................................................................................................................
Figure 5-37 Hp Ews - Bonjour Page237................................................................................................................................................................
Figure 5-38 Hp Ews - Snmp Page237................................................................................................................................................................
Figure 5-39 Hp Ews - Network Summary Page (1 Of 2)238................................................................................................................................................................
Figure 5-40 Hp Ews - Network Summary Page (2 Of 2)239................................................................................................................................................................
Engineering Details241................................................................................................................................................................
Basic Troubleshooting Checklist242................................................................................................................................................................
Table 6-1 Troubleshooting Checklist242................................................................................................................................................................
Troubleshooting Tools243................................................................................................................................................................
File To E-mail Utility243................................................................................................................................................................
Accessdeniedutility.exe244................................................................................................................................................................
Fixerr1714 Utility244................................................................................................................................................................
Uninstall245................................................................................................................................................................
Uninstall Methods245................................................................................................................................................................
Uninstall Component List245................................................................................................................................................................
Uninstall Instructions For Microsoft Windows 2000 And Microsoft Windows Xp245................................................................................................................................................................
Figure 6-1 Important Information Dialog Box246................................................................................................................................................................
Figure 6-2 Cleanup Progress Dialog Box247................................................................................................................................................................
Figure 6-3 Restart Dialog Box248................................................................................................................................................................
Media Attributes249................................................................................................................................................................
Media Types And Sizes249................................................................................................................................................................
Table 6-2 Supported Media Attributes249................................................................................................................................................................
Custom Paper Sizes251................................................................................................................................................................
Table 6-3 Tray 1 And Tray 2 Specifications251................................................................................................................................................................
Table 6-4 Tray 3 Specifications251................................................................................................................................................................
Table 6-5 Specifications For Manual 2-sided Printing252................................................................................................................................................................
Hewlett-packard Color Laserjet 2700 Series Printing System Install Notes253................................................................................................................................................................
Purpose Of This Document253................................................................................................................................................................
Product Description254................................................................................................................................................................
Who Needs This Software254................................................................................................................................................................
Overview Of The Printing-system Components254................................................................................................................................................................
Ii. Late-breaking Information255................................................................................................................................................................
Known Issues And Workarounds255................................................................................................................................................................
Issues Fixed255................................................................................................................................................................
Iii. Installation Instructions256................................................................................................................................................................
Installing Software On Windows 2000 And Xp (32-bit)257................................................................................................................................................................
Usb Installation (plug And Play Install) On Windows 2000 (64-bit), Windows Xp (64-bit), And Windows Server 2003257................................................................................................................................................................
Network Installation On Windows Server 2003257................................................................................................................................................................
Installing Software On Macintosh Os 10.2.x, 10.3x, And 10.4.x257................................................................................................................................................................
Uninstaller258................................................................................................................................................................
Iv. Technical Assistance259................................................................................................................................................................
Legal Statements259................................................................................................................................................................
Trademark Notices259................................................................................................................................................................
Warranty And Copyright259................................................................................................................................................................
Index261................................................................................................................................................................

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Table of contents
Table Of Contents1................................................................................................................................................................
Executive Summary2................................................................................................................................................................
What's New2................................................................................................................................................................
Versions Of Terminal Server And Citrix Supported By Hp2................................................................................................................................................................
Testing Performed By Hp3................................................................................................................................................................
Hp Laserjet Printers And Supported Driver Versions4................................................................................................................................................................
Hp Color Printers With Edgeline Technology And Supported Driver Versions12................................................................................................................................................................
Using The Hp Universal Print Driver Version 4.7 For Windows In Citrix Environments12................................................................................................................................................................
The Difference Between The Citrix And Hp Upds13................................................................................................................................................................
Business Inkjet Printers And Supported Driver Versions14................................................................................................................................................................
Hp Deskjet Printers And Supported Driver Versions15................................................................................................................................................................
Lidil Hp Deskjet Printers18................................................................................................................................................................
Using Hp Ink-based All-in-one And Photosmart Printers19................................................................................................................................................................
Hp Designjets And Supported Driver Versions22................................................................................................................................................................
Resolved Issues22................................................................................................................................................................
Unresolved Issues24................................................................................................................................................................
Microsoft Issues24................................................................................................................................................................
Supported Printing Features24................................................................................................................................................................
Frequently Asked Questions24................................................................................................................................................................
Citrix-tested Hp Printers26................................................................................................................................................................
Testing Methodology For Hp Printers26................................................................................................................................................................
Network Print Servers27................................................................................................................................................................
Citrix-tested Hp Scanners/all-in-one Devices35................................................................................................................................................................
Testing Methodology For Hp All-in-one Devices35................................................................................................................................................................
Planned Future Testing37................................................................................................................................................................
Feedback37................................................................................................................................................................
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