Brother MFC-685CW User Manual page 139

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Printing (continued)
Difficulty
Printed text or images are skewed.
Smudged stain at the top centre of
the printed page.
Printing appears dirty or ink seems
to run.
Stains appear on the reverse side
or at the bottom of the page.
The machine prints dense lines on
the page.
The printouts are wrinkled.
Cannot perform '2 in 1 ' or '4 in 1 '
printing.
Print speed is too slow.
Colour Enhancement is not
working properly.
Photo paper does not feed
properly.
Machine feeds multiple pages.
Printed pages are not stacked
neatly.
Printed pages refeed and cause a
paper jam.
Machine does not print from Paint
Brush.
Machine does not print from Adobe
Illustrator.
Suggestions
Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See Loading paper and other media on page 15.)
Make sure the Jam Clear Cover is set properly.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
media on page 12.)
Make sure you are using the recommended types of paper. (See Acceptable
paper and other media on page 12.) Don't handle the paper until the ink is dry.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer
platen on page 146.)
Make sure you are using the paper support flap. (See Loading paper and other
media on page 15.)
Check Reverse Order in the Basic tab of the printer driver.
In the printer driver Basic tab, click Settings, and uncheck Bi-Directional Printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click Settings, and make sure you uncheck Colour
Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows ® or Printing and Faxing for Macintosh ® in the Software
-
User's Guide on the CD
ROM.)
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
When you print on Brother photo paper, load the instruction sheet included with
the photo paper in the paper tray first, and then put the photo paper on top of the
instruction sheet.
-
Clean the paper pick
up roller. (See Cleaning the paper pick-up
roller on page 147.)
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other media on page 15.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 15.)
Make sure you pull out the paper support until it clicks and unfold the paper
support flap.
Try setting the Display setting to '256 colours
Try to reduce the print resolution. (See Printing for Windows
Faxing for Macintosh ® in the Software User's Guide on the CD
Troubleshooting and Routine Maintenance
'
.
B
®
or Printing and
-
ROM.)
129

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