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TGF38x(en) Page 10 Thursday, November 27, 2014 2:25 PM

Frequently asked questions

Why is _ displayed?
Why am I unable to pair a cellular
phone to the base unit?
Why is there no dial tone?
(cellular line)
How can I increase the handset
volume level?
Why is the conversation noisy or
cutting off?
Can I add another accessory
handset to my base unit?
Can I keep the batteries charging
all the time?
How can I answer a call waiting
call (2nd call)?
L The handset is too far from the base unit. Move closer.
L The base unit's AC adaptor is not properly connected. Reconnect AC
adaptor to the base unit.
L The handset is not registered to the base unit. Register it.
Handset: {MENU}(13)
Base unit: Press and hold {LOCATOR} for about 5 seconds.
Handset: Press {OK}, then wait until a long beep sounds.
L Depending on the compatibility of the cellular phone, you may not be
able to pair it to the base unit. For more information, please visit
L Confirm that the Bluetooth feature of your cellular phone is turned on.
You may need to turn this feature on depending on your cellular
L Make sure that the CELL indicator lights up and the cellular phone is
connected to the base unit.
L The cellular phone has not been paired to the base unit. Pair the
cellular phone.
L Press the volume key {^} repeatedly while talking.
L Try to relocate the base unit so that distance to the handset is
L If the same problem occurs even if the handset is next to the base
unit, please visit:
L Yes, you can add up to 6 handsets (including the handset(s) sold with
your base unit) to a single base unit.
L To purchase additional accessory handset(s) (KX-TGFA30),
please visit:
TTY users (hearing or speech impaired users) can call 1-877-833-
L You can leave the handset on the charger anytime. This will not harm
the batteries.
L Press {CALL WAIT} when you hear the call waiting tone.
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