Troubleshooting
General
Explanation
162
Repair
̶ Mega-Hoop up
̶ Mega-Hoop center
̶ Mega-Hoop down
̶ Embroidery motif is partly outside the
hoop
̶ Embroidery motif is too large
̶ Less free space on the USB stick
̶ No personal data available on the USB
stick
̶ During the update process personal
data was not saved on the USB stick
̶ BERNINA USB stick is not inserted
̶ New SW Version is not available on
the stick
0365315.0.04_2015-05_Manual_B570QE-B555_EN
Messages
⦁
move the Mega-Hoop to upper (1) position
⦁
move the Mega-Hoop to middle (2) position
⦁
move the Mega-Hoop to lower (3) position
⦁
re-position the embroidery motif. The area within the hoop
can be embroidered
⦁
reduce the motif size or attach a bigger hoop. The area within
the hoop can be embroidered
⦁
delete data from USB stick
⦁
check that the USB stick is inserted correctly and re-start the
sewing computer
⦁
the software was correctly updated. Personal data could not
be recovered
⦁
insert BERNINA USB stick and do not remove during the
update process
⦁
save the new SW Version on the BERNINA USB stick and
start the update again