SCC-2000D Basic Operation Guide Please read this guide before operating this product. After nish reading this guide, store it in a safe place for future reference.
About Instruction Manuals The following manuals come with this product. Use them depending on the situation where you use this product. ⨋ Setup Guide • This manual describes the procedures for installing and making preparations for using this product. • Read this manual first. ⨋...
Table of Contents Before You Begin ........... 1 Status Lamp Lights up Orange ....36 Status Lamp Is Flashing Orange ....38 Conventions .............. 1 Power Does not Turn on ........39 Sample Screens ............1 Printing Does not Start/Complete ....39 Trademarks ..............2 Paper Does not Feed Properly .....42 Abbreviations ............
Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations. Sample Screens The sample screens of the printer driver settings in this guide were created with Swiftcolor SCC-2000D in Windows 7.
Before You Begin Trademarks • Microsoft and Windows are trademarks of Microsoft Corporation in the United States and/or other countries. • Other brand and product names may be trademarks or registered trademarks of their respective companies. Abbreviations Throughout this document the following abbreviations are used in text. •...
Before You Begin ■ Product Name SCC-2000D ■ This equipment conforms with the essential EMC requrements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230V, 50 Hz although the rated input of the product is 100 to 240 V, 50/60 Hz.
Important Safety Instructions Before using this printer, please read this section (“Important Safety Instructions”) thoroughly. Warnings and important matters are described here to prevent damages to the user and other persons. Do not attempt to operate this printer in any way other than those mentioned in the manual. ■...
Important Safety Instructions CAUTION • Do not install the printer in the following locations: A damp or dusty location A location exposed to oily smoke or steam; e.g., near a countertop or humidifier. A location exposed to rain or snow. A location exposed to salty wind.
Page 9
Important Safety Instructions • To avoid causing a fire or serious electrical shock, make sure that the power plug is securely and completely inserted into the power outlet. • Do not damage, break, or modify the power cord and AC adapter. Do not place a heavy object on, heat, or pull the AC cord and the AC adapter.
Page 10
Important Safety Instructions water and a flammable solvent (alcohol, benzene, thinner, etc.) into the printer. If it is brought into contact with the electric parts inside the printer, a fire or electric shock could result. If such an object enters inside of the printer, turn the printer off immediately, disconnect the power plug from the power outlet and contact the dealer.
Page 11
Important Safety Instructions • When the feeder lift tray is moving, do not touch it. Also, do not insert your hand or place objects below the tray. Doing so can cause injury or malfunction. • Do not directly paste labels printed with this printer onto fruits and vegetables.
Important Safety Instructions • When carrying the printer, be sure to securely hold the printer with both hands to avoid dropping the printer. In addition, do not hold the feeder lift tray or the delivery tray (option). Doing so may break the tray causing to drop the printer. This may lead to injury.
Page 13
Important Safety Instructions The power cord is subjected to stress, for example, it is pulled excessively or secured with staples. The power plug is loose. The power cord is tied in a bundle. The power cord protrudes into a walkway. The power cord or AC adapter is placed in font of heating appliance.
Names and Functions of Components Names and functions of the components of this printer are described below. External View Operation Panel (P.14) USB Connector Keys for selecting printer operations and lamps Connect a USB cable to this connector. indicating printer statuses are provided on this panel. LAN Connector Transport Unit (P.13)
Names and Functions of Components Rating Plate Power Socket A serial number for identifying the printer is indicated Connect the supplied AC adapter to this socket. on this label. (The serial number is required when repairing the printer or registering the warranty.) IMPORTANT •...
Names and Functions of Components Transport Unit 54/55 Transport Unit Lever Paper Guide Open this lever to pull out the transport unit. This guide holds the paper down to keep it from floating. Normally, set the lever to the MM position for use.
Names and Functions of Components Operation Panel Pause Tray Power Key/Lamp Ink Lamps (Bk/C/M/Y) Press this key to turn on/off the printer. This lamp lights Each lamp lights up or blinks when the corresponding up or blinks depending on the power supply status. ink tank is out of ink or short of ink.
Page 18
Names and Functions of Components Pause Key Tray Key Press this key to switch between online and offline Use this key to move the feeder lift tray upward/ modes. downward. When printing is in progress, pressing this key stops printing temporarily. Pressing this key again resumes printing.
Turning on/off Printer Turn on/off the printer following the procedures described below. Turning on the Printer Press the Power key. The Status lamp blinks (green), and then lights NOTE • About the Sleep Timer This printer is designed to enter the sleep state automatically if a predetermined time elapses without printing. By default, the time is set to 4 minutes.
Turning on/off the Printer Turning off the Printer Make sure the printer is not operating. When the Status lamp is blinking (green), the printer is operating. Make sure the Status lamp lights up (green) before turning off the printer. Press and hold the Power key until the Status lamp goes out. When the Status lamp is off (offline mode or sleep mode), press and hold the Power key at least 1 second.
Setting Paper The procedure of setting paper is described below. IMPORTANT • Use the dedicated paper. Using other paper could cause blurred or faint printing or have a negative impact on the printer, resulting in a printer failure. NOTE • Types of paper that can be used with this printer are as follows: Matte Coated Paper Glossy paper Plastic card...
Page 22
Setting Paper IMPORTANT • Paper will not be fed properly if the paper switch lever is not in the appropriate position for the paper. Lower the feeder lift tray. If the feeder lift tray is already lowered, proceed to step 1.
Page 23
Setting Paper Prepare paper. When using plastic cards, proceed to step 1. Flip through the paper to separate the sheets. Setting the paper after flipping through it will prevent multiple sheets from being fed at once. Paper dust may be adhered to paper. As shown in the figure, flip through the four sides (a, b, c, and d) of the paper thoroughly to remove the dust.
Page 24
Setting Paper It is possible to check the amount of curl in paper that is curled downward with the curl index (A). 2 mm When you place the paper with the printing surface facing down as shown in the figure, check that the index is not exceeded (the curl is 2 mm or less).
Page 25
Setting Paper 3. Set the paper so that the further edge touches the back of the feeder lift tray. Align the paper neatly before loading. If the paper has front and back sides, face the side that you want to print on up. ...
Page 26
Setting Paper IMPORTANT • Align the edges before loading. Not doing so can cause paper jams. • Check that the height of the paper stack is not exceeding the load limit mark. Paper length of 91 mm or less (Business Card, etc. ): Can be set up to the load limit mark (arrow) (B).
Page 27
Setting Paper Raise the feeder lift tray. 1. Press the TRAY key. Wait for the feeder lift tray to stop. If the power lamp is blinking, press the Power key to turn on the printer. (P.16) CAUTION • When the feeder lift tray is moving, do not touch it. Doing so can cause injury or malfunction. IMPORTANT •...
Page 28
Setting Paper 2. Pull out the transport unit with both hands as shown in the figure. CAUTION • When pulling the transport unit out of the printer, hold it firmly with both hands so that it does not fall. • Do not put your hands into inside of the printer. Failures or physical injury could result.
Page 29
Setting Paper 3. As shown in the figure, check that the paper guide is set to the MM position. While holding the paper guides (D and E) with your fingers, adjust them to the paper width indexes (F and G). For example, the figure on the left shows adjustment to guide position MM.
Page 30
Setting Paper 5. Push the transport unit lever until it clicks. CAUTION • When returning the transport unit back inside the printer, be careful not to get your fingers caught between the transport unit and the inside body of the printer. IMPORTANT ...
How to Print The basic printing procedure is described below. Making Prints This section explains how to micro margin printing using Business Card 55.0 x 91.0 mm Matte coated paper. NOTE • The micro margin printing is a function to print with a minimum margin (Top/Bottom/Left/Right: 0.3 mm). •...
Page 32
How to Print NOTE • If the paper size cannot be obtained from the printer driver, follow the procedure below to set the document paper size. In micro margin printing, create the document larger than the actual paper size. Document paper width Set the paper width 0.7 mm (0.03 inch) wider than the actual width.
Page 33
How to Print When the 157.0 mm - 172.0 mm: Set the paper length 1.7 mm (0.07 inch) longer than the actual length. 0.85mm (0.04inch) Transport direction Paper length 157.0mm - 172.0mm (6.18inch - 6.77inch) 0.85mm (0.04inch) To the paper size, create a document. IMPORTANT •...
Page 34
How to Print Open the printer driver setup window. Select [Swiftcolor SCC-2000D], and then click [Preferences] or [Properties]. Set the paper size and type. 1. Select the paper size. Select [[X]Business Card(MM) 55.0 x 91.0 mm]. 2. Select the paper type.
Page 35
How to Print • Selecting a wrong paper size could stain the transport area and paper guides. For how to clean, refer to “Cleaning the Printer” (User’s Guide). NOTE • Selecting a wrong paper type could fail in making prints with the required level of quality. Click [Print] in the [Print] dialog box.
Page 36
How to Print NOTE • Checking the Current Printing Status. The status monitor allows you to check the printing status. [Number of Pages] The number of the page currently being printed is displayed. [Copies] The progress of printing of each page is displayed. For example, when the printer is set so as to print ten copies of a document consisting of three pages, ”...
How to Print Cancelling Printing To cancel printing, click [Cancel Print Job] on the status monitor. NOTE • Stopping Printing Temporarily To stop printing temporarily, press the Pause key on the operation panel. • Besides the status monitor, you can cancel printing from the Print Queue window (a window in which print data order is registered).
Checking the Printer Status The status monitor allows you to check the current status of the printer, print status, ink information, and maintenance cartridge information. NOTE • Select the message displayed in the [Status Information] field, and then click [Display details of selected status]. Another screen opens, allowing you to know details of the message and the error handling instruction.
Troubleshooting Here are explanations of actions required for dealing with problems that occur while using this printer. If problems persist after trying these procedures, contact the dealer. Status Lamp Lights up Orange When an error occurs in the printer requiring actions the Status Lamp of the Operation Panel will light up orange (operator call error).
Page 40
Troubleshooting IMPORTANT • For information on the details of the messages displayed on the Status Monitor and how to deal with errors, refer to “List of Error Messages/Warning Messages” (User’s Guide). • When error messages are displayed, the printer will automatically go offline. Depending on the type of error, even after handling the error, there are cases where it will not go online automatically.
Troubleshooting Status Lamp Is Flashing Orange When an error occurs in the printer and normal operation is not possible, the Status Lamp of the Operation Panel will flash orange (service call error). Handle accordingly: Turn off the printer. (P.16) After the Power Lamp goes off, turn the power on again. (P.15) If an error occurs after turning on the power again, contact the dealer.
Troubleshooting Power Does not Turn on Points to Confirm Solution Is the AC adapter and power cord After confirming that the AC adapter and power cord are properly properly connected? connected, insert the power plug firmly into the power outlet. Is the power outlet supplying Try plugging in other electric appliances.
Page 43
Troubleshooting Points to Confirm Solution Are the port settings correct? Confirm the port settings with the following steps: 1. Click on [Devices and printers] from the Windows [Start] menu. For Windows 8: Move the pointer to the top right or lower right corner of the screen to show the “charm bar”...
Page 44
Troubleshooting As a result of confirming the IP addresses, if the printer and computer are not on the same network, it is necessary to change the printer's IP address according to the following steps and add a new port. (Changing the printer's IP address) Start the network utility and change this printer's IP address.
Troubleshooting Points to Confirm Solution Is the computer's configuration Configure the time value that the computer goes into suspend or for suspend or sleep state set to sleep to “none”. something other than “none”? When the computer resumes operation from suspend or sleep, data sent from the computer will be discarded.
Troubleshooting Points to Confirm Solution Is the transport unit or pick-up roller If the transport unit or pick-up roller is stained with paper dust or ink, stained? paper jams are more likely to occur. Clean them regularly. Refer to “Cleaning the Printer” (User’s Guide). Is the maximum number of sheets Check the maximum number of sheets.
Page 47
Troubleshooting Condition Solution The color deviation appears in the Confirm that the paper set (size, shape, and type) that displays color print result. deviation matches the paper (size, shape, and type) configured by the application software or printer driver is the same. Adjust the position of the printhead.
Page 48
Troubleshooting Condition Solution Overall appearance of the printed Use dedicated paper. output is not satisfactory. When paper other than dedicated paper is used the print quality may diminish. Also, it may cause paper jams and malfunctions. Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver.
Page 49
Troubleshooting Condition Solution The back side of the paper gets dirty. Printing on paper of a wrong size could stain the transport belt, paper guides, or other areas. Confirm that the size of the set paper and the [Paper Size] configured by the application software or printer driver are the same.
Troubleshooting Paper Is Jammed When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error message such as “Paper jam #****” (where **** is a number). Remove the paper jam according to the following steps: IMPORTANT •...
Page 51
Troubleshooting Check the transport unit. 1. Raise the transport unit lever, and pull the transport unit out. If you are using the delivery tray (option), remove 2. Pull out the transport unit with both hands as shown in the figure. CAUTION •...
Page 52
Troubleshooting IMPORTANT • When pulling the transport unit out of the printer or inserting it in the printer, be careful not to hit it strongly against the table or shelf. The surface of the table or shelf could be damaged. 3.
Page 53
Troubleshooting 4. Slowly insert the transport unit as far as it will go. As you do this, be careful not to touch the paper guides causing their positions to be changed. 5. Push the transport unit lever until it clicks. ...
Page 54
Troubleshooting IMPORTANT • If paper jams or printing surface rubbing does not improve Adjust the paper guides to the paper width. However, when the paper guides are adjusted to the paper width, micro margin printing is not possible. 1. While holding the paper guide (A) with your fingers, adjust it to G of the index (C).
Page 56
Specifications ■ Paper Paper Dedicated paper (matte coated paper, glossy paper, plastic card) Paper size 51.0 mm - 58.0 mm (W) 81.0 mm - 91.0 mm, 157.0 mm - 172.0 mm (L) Paper thickness 0.21 mm - 0.76 mm Deck capacity Business Card (thickness 0.245 mm): 250 sheets Extra thick paper(thickness 0.76 mm)/Plastic Card: 80 sheets Card (Langth 157 mm or more, thickness 0.245 mm): 50 sheets...
Need help?
Do you have a question about the SCC-2000D and is the answer not in the manual?
Questions and answers