Troubleshooting and tips
Troubleshooting and tips
When you connect or disconnect cables, follow the safety instructions in the "Safety /
!
Regulations" manual and in the section "For your safety".
If a fault occurs, try to correct it as described in the following documentation:
●
in this section
●
in the documentation of the connected devices
●
in the help facilities of the individual programs
●
in the documentation of the operating system used
Help if problems occur
Should you encounter a problem with your device that you cannot resolve yourself:
►
Note the ID number of your device. The ID number can be found on the type rating plate on the
top face of the casing.
►
For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at http://ts.fujitsu.com/support/servicedesk.html).
Identifying defective devices
When working in a data centre environment, you should enable easy identification of the ID
indicators on the front and rear connector panels of the device (see section "Ports and controls").
►
Activate the ID indicator by pressing the ID button on the front of the device once.
►
As soon as you have successfully completed the maintenance task, deactivate the ID indicator
by pressing the ID button again.
46
Fujitsu Technology Solutions