Troubleshooting - Nokia 101 Owner's Manual

Keep the phone and all its parts and accessories out of
small children's reach.
Keep the phone dry. Liquids contain minerals that will
corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its
moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can
shorten the life of electronic devices, damage batteries,
and warp or melt certain plastics.
Do not attempt to open the phone. Non-expert handling of
the phone may damage it.
Do not use any other battery charger to recharge the
battery than the type specified in the instructions. Use the
battery only for its intended purpose.
Do not drop, knock or shake the phone. Rough handling
can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong
detergents to clean the phone. Wipe it with a soft cloth
slightly dampened in a mild soap-and-water solution.
If the unit is not working properly, take it to your nearest
authorized dealer. The personnel there will assist you, and
if necessary, arrange for service.

TROUBLESHOOTING

If the power does not come on or stay on:
Make sure the battery is installed in the phone properly.
Be sure the contacts are clean on the battery and the
charging stand.
Battery charge may be too low for operation. Listen for
the low battery warning tones.
If the power comes on, but the phone does not work:
Check the NO SERVICE message, you might be out of
the cellular service area.
Make sure that the antenna is extended to its full length.
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