Troubleshooting Tips; Before You Call For Service - GE GSM1800 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
Problem
Noise
Detergent left in
dispenser cups
Water won't pump
out of the tub
Suds in the tub
Stained dishwasher parts
Dishes and flatware
not clean
Possible Causes
Some of the sounds you'll
hear are normal
Utensils are not secure in the
rack or something small has
dropped into the rack
Motor hums
Dishes are blocking the
detergent cups
Drain is clogged
Correct detergent wasn't used
Rinse agent was spilled
Detergent with
colorant was used
Some tomato-based
foods can stain
Low inlet water temperature
Water pressure is temporarily low
Air gap is clogged
Improper rack loading
What To Do
• Detergent cup opening.
• The motor starting during the drying period.
• Water draining out of the tub immediately after you
start the dishwasher.
• Make sure everything is secured in dishwasher.
• Dishwasher has not been used on a regular basis. If you
do not use your dishwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.
• Dishwasher control was not advanced properly to the start
of the desired cycle. Advance the control to the start of
the desired cycle.
• Reposition the dishes.
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade ® , Cascade Complete
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds evaporate. Add 1 gallon of cold water to the tub. Close
and latch the dishwasher. Pump out water by slowly turning
the dial until a drain period is reached. Repeat if necessary.
• Always wipe up rinse agent spills immediately.
• Some detergents contain colorant (pigment or dyes) that
will discolor the tub interior with extended use. Check the
detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Cascade ® , Cascade Complete
Detergents have been approved for use in all GE dishwashers.
• Use of the RINSE ONLY cycle after adding the dish to the
load can decrease the level of staining.
• Make sure inlet water temperature is correct (see page 7).
• Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
• Clean the air gap.
• Make sure large dishware does not block the detergent
dispenser or the wash arms.
GEAppliances.com
® and Electrasol ® Dishwashing
® and Electrasol ® Dishwashing
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