Epson Stylus Pro 3880 User Manual page 124

124 | Solving Problems
Problem
Colors are incorrect or
missing.
Your print appears
blurry or smeared.
Solution
◗ Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
◗ If you are using the color management features in Photoshop or another
application, you must turn off color management in the printer driver. See page 54
(Macintosh) or page 68 (Windows).
◗ Adjust the Color Density setting in the Paper Configuration utility.
◗ If you're using a third-party RIP or non-Epson media, custom color profiles will give
you the best color reproduction.
◗ Make sure the printable side of your media is loaded face-up.
◗ Run a nozzle check and cleaning cycle. See page 90 for instructions.
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 95.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 95.
◗ Make sure color settings in your application or printer software are correct.
◗ To produce sharper images with more vivid colors in Windows, select
PhotoEnhance in the Advanced menu. You can also select Color Controls in the
Advanced menu, and adjust the color, brightness, and other settings.
◗ For Macintosh, select Color Controls in the Printer Color Management section in
the Print window. See "Choosing Color Management Options" on page 54.
◗ Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
◗ If you're printing on non-Epson media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 55 for
Macintosh or page 75 for Windows) to choose the correct setting.
◗ Your paper doesn't meet the required specifications or wasn't stored in a dry,
humidity-free environment. Load new paper.
◗ Make sure the printable side of your media is loaded face-up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 107 for cleaning instructions.
◗ Turn off High Speed in your Advanced settings.
◗ The platen gap setting is too narrow. Use the printer's menu system to change the
setting to WIDE or WIDER. See page 42 for instructions.
◗ Run a nozzle check and cleaning cycle. See page 90 for instructions.
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