Kenmore 116.31150310 Use & Care Manual page 21

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Review this table to find do-it-yourself solutions for minor performance problems. Any service
needed, other than maintenance described in this Use & Care Guide, should be performed by
a Sears or other qualified service agent.
WARNING
Disconnect electrical supply before performing
maintenance
to the vacuum
cleaner. Fail=
ure to do so could result in electrical shock or personal injury.
I
PROBLEM
Vacuum cleaner
won't run.
Poor job of dirt
pick-up.
Vacuum cleaner
picks up moveabme
rugs or pushes too
hard.
Agitator
does not
turn.
Airflow
restricted
with attachment
use;
sound changes.
I
I
POSSIBLE CAUSE
]
1. Unplugged at wall outlet.
2. Tripped circuit breaker
or blown fuse.
3. Thermal protector tripped.
4.
Defective
wall outlet.
1. Full or clogged
dust bag.
2. Wrong
pile height setting.
3. Worn agitator.
4. Clogged
nozzle or
bag holder.
5. Clogged
hose.
6. Hole in hose.
Z Hose not inserted fully.
8. Motor protection
system
activated.
9. Dirty filters.
10.
Clean-out
port
not closed.
1. Wrong
pile height setting.
1,
2.
3.
4.
1.
Handle
in full upright
position.
Agitator overload protector
tripped
Thermal protector tripped.
Switch in FLOOR position.
Attachment use restricts
air flow.
2. New carpet fuzz clogged
air path.
l
POSSIBLE SOLUTION
j
|. Plug in firmly, select the
desired setting on the touch
control.
Reset circuit breaker or
replace fuse.
Allow vacuum cleaner to cool
50 minutes. (Page 13)
Check with a good appliance
or lamp. Have outlet properly
serviced.
2,
3.
4.
1. Change bag. (Page 16)
2. Adjust setting. (Page 10)
3. Replace agitator.
4. Check REMOVING
CLOGS.
Pages (19-20)
5. Check for clogs. (Pages 19-20)
6. Replace hose.
7. Insert hose fully.
8. Check for clogs. (Pages 19-20)
9.
Clean or change motor
safety filter and exhaust
filter. (Page ]7)
10. Close clean-out
port. (Page 20)
1. Adjust setting. (Page 10)
].Move handle from upright
position.
2. Reset agitator overload
protector. (Page 14}
3. Allow vacuum cleaner to coot
50 minutes. (Page 13)
4. Move switch to CARPET position.
1. Check attachments for
fuzz, lint, pet hair or other
debris.
2. Check REMOVING CLOGS
and clean hose. (Pages 19-20)
= 21 =

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