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Troubleshooting
This section describes measures you can take when
problems occur in the following situations.
• Trying to make a wireless (Wi-Fi) connection (see page
21)
• Using a Web menu (page) (see page 23)
• Using Sony Planning Metadata Add-in (see page 23)
• Connected for live logging (see page 24)
• Others (see page 24)
Notes
• Obstructions and electromagnetic interference between
the camcorder and wireless LAN access point or
When making a wireless (Wi-Fi) connection
Problem
The camcorder does not recognize the
adapter.
The adapter's green LED will not come on.
When I try to configure the network, "NO
Wi-Fi ADAPTER!" appears.
"Unknown USB" appears when I connect
the adapter.
computer, or the ambient environment (such as wall
materials) could shorten the communication range or
prevent connections altogether. If you experience these
problems, check the connection/communication status
after moving the camcorder to a new location, or
bringing the camcorder and access point/computer
closer together.
• Trouble shooting operations described here are
examples for making Wi-Fi connections with the PDW-
700/F800.
Resolution
Make sure that the adapter's USB cable is plugged securely into the camcorder's
USB port.
Make the following settings on the POWER SAVE page of the camcorder's
OPERATION menu.
ETHERNET/USB: ENABL
Wi-Fi
: ENABL
If there is no "Wi-Fi" selection on the POWER SAVE page, then the adapter
cannot be used because the installation key has not been entered.
If this message appears even when the USB cable is connected correctly, then
the adapter could be malfunctioning. Stop use immediately, and contact the store
where you made the purchase, or the Sony service department.
This appears when a non-Sony USB connection wireless LAN adapter is
connected. Only CBK-WA01 wireless LAN adapters (this unit) can be used with
an XDCAM camcorder.
21
Troubleshooting
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