Troubleshooting; Checking Error Messages - LG WM3370HWA Owner's Manual

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TROUBLESHOOTING
Checking error messages
if the following message appears on the display, check the foliowing and take the appropriate corrective action,
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Item of clothing has gathered on one side of the tub. Rearrange items to help balance the toad,
There are not enough items in the machine_ Stuffed animals or mats can become unbalanced
items are tangled or banche& or load is too small during spinning arid the washing machine may fail to
Did you wash a stuffed animal, a mat, or knitwear? drain, Rearrange the knitwear to help balance the load
Did you wash more than one heavy blanket at once? and drain it again.
........................................................................................................................................... Put one blanket in at a time.
Water is not supplied or the water pressure is few Turn on the faucets,
Is the faucet turned off7 ffa faucet is frozen, thaw it with warm water
Is the water suppb_'stopped or the faucet frozen? If the inlet filter is clogged, clean it, (see page 39 )
Is the water pressure low or is an in_et filter e_ogged? Connect the water _ine propedy with the cold water
Is the water line propedy connected with the cold inlet. (see page 14}
water inlet'? Check that the water lines are not pinched or bent,
is the water Ine pinched or bent? Take extra care that water lines are not twisted or
.pinched bjeets:...........................................................
Water line leaks in connection Connect the water lines properly with the faucets, (see
Are the water lines connected with the faucets page 14}
prop____ edy_____.__
....... dE i! The tub does not rotate Ciear door area and make sure door is closed and
[......... Is the door completely c{osed and locked? is the door locked, If the message keeps appearing, unplug the
area free from c_othiq_ or other items? )ower and contact your nearest LG service center.
The washiog machine drains slowly or not at a{I [s the Lower the drain hose within 3 feet below the end of
drain hose inatalied over 3 _/4 feet (1 m} beyond the en_ the eibew bracket,
_* of the elbow braeket? Place the drain hose on a smooth surface to prevent
[s the drain hose pinched or clogged inside? bending,
[s the drain hose frozen? if the drain hoses are frozen, thaw them in warm
is the drain hose clogged with foreign obiects? water:
i Press to turn off the washing machine and press it
A power failure has occurred,
Control Error Unplug the power cord and contact your nearest LG
service center,
The water supply does not stop • Unplug the power cord and contact your nearest LG
• Do the water supply and the drain keep repeating in service center
turn?
is the water level too low or high compared with the , U_plug the power cord and contact your nearest LG
size of the fond? service center.
Is the washing machine overloaded? machine,
• if the load size is big, the tub may not rotate due to
an overheated motor, A,ow t he w eaning macbine
to stand for a while and restart the cycle Unplug
the power cord and contact your nearest LG service
To clean up the tub, please run the Tub . Please empty the tub arid inse_ bleach into the
Clean cycle, detergent dispenser and sele_ the Tub Clean cycle.
, If you want to skip the Tub Clean, turn the cycle
............... selector knob or push the option buttons to seine1
L_: CL a cycle, The message wi_! keep appearing until a
few wash cycles have been completed, after which
it will disappear until the next scheduled time to
e_ean the tub.