Turning Call Waiting On And Off; Picking Up A Call; To Pick Up A Call Ringing At An Extension In Your Group; Placing A Three-Way Conference Call - Cisco 502G User Manual

Turning Call Waiting On and Off

Call waiting alerts you when you are on a call by ringing your phone and displaying a status
message that another call is ringing. If you turn call waiting off, incoming calls do not ring your
phone if you are on another call, and the caller hears a busy signal or message.
Using the Setup button:
STEP 1. Press the Setup button.
STEP 2.
Select Preferences.
STEP 3. Choose Call Waiting and press edit.
STEP 4. Press the y/n softkey to turn call waiting on or off.
STEP 5. Press ok.
STEP 6. Press save.

Picking Up a Call

You can pick up a call that is ringing at another extension. Please contact your representative
for the additonal feature access codes that will provide you with addiotnal functionality.

Placing a Three-Way Conference Call

You can perform conference calls by:
calling both numbers and pressing the conf softkey
•
conferencing an active and held call using the confLX softkey
•
Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G:
To initiate a conference call:
STEP 1. Press the conf softkey during an active call. The first call is placed on hold, a
second line is opened, and you hear a dial tone.
STEP 2. Dial the second person's telephone number.
STEP 3. Press the conf softkey again. All three parties are connected in the conference
call.
NOTE: When you hang up, the other two parties are disconnected.

Conferencing a Held Call with an Active Call

If you have a call on hold and an active call, you can create a conference call between the
active call, the call on hold, and you.
With an active call and one or more calls on hold, press the confLx softkey.
If you have only one call on hold, the conference call is created between the three of
•
you.
If you have more than one call on hold, choose the held call you want to conference
•
in by pressing the line button of the call on hold.
SPA 500 Series IP Phone Advanced User Guide 14 | P a g e