Sony STR-DN840 Operating Instructions Manual page 109

• The receiver is not selected as the
remote speaker on the iOS device.
Select the receiver as the network
speaker.
SEN
You cannot connect the receiver to a
service.
• Make sure that the wireless LAN
router/access point is turned on.
• Check the network status. See
"Information" (page 90), then select
"Physical Connection" in step 2. If
"Connection Fail" appears, set up the
network connection again (page 55).
• When the system is connected to the
wireless network, move the receiver
and the wireless LAN router/access
point closer to each other.
• If your contract with your Internet
provider limits Internet connection to
one device at a time, this device will
not be able to access the Internet when
another device is already connected.
Consult your carrier or service
provider.
The sound skips.
• The bandwidth of your wireless LAN
may be too low. Move the receiver and
the wireless LAN router/access point
closer to each other, without any
obstacles between.
"BRAVIA" Sync (Control
for HDMI)
The Control for HDMI function does not
work.
• Check the HDMI connection
(page 24).
• Make sure "Control for HDMI" is set
to "On" in HDMI Settings menu
(page 88).
• Make sure the connected equipment is
compatible with the Control for HDMI
function.
• Check the Control for HDMI settings
on the connected equipment. Refer to
the operating instructions of the
connected equipment.
• If you unplug the HDMI cable or
change the connection, repeat the
procedures of "Preparing for the
"BRAVIA" Sync" (page 74).
• When "Control for HDMI" is set to
"Off", the "BRAVIA" Sync does not
work properly, even if the equipment
is connected to the HDMI IN jack.
• The types and the number of
equipment which can be controlled by
the "BRAVIA" Sync are restricted in
the HDMI CEC standard as follows.
– Recording equipment (Blu-ray Disc
recorder, DVD recorder, etc.): up to
3 equipment
– Playback equipment (Blu-ray Disc
player, DVD player, etc.): up to 3
equipment
– Tuner-related equipment: up to 4
equipment
– AV receiver (audio system): up to 1
equipment
Remote control
The remote control does not function.
• Point the remote control at the remote
control sensor on the receiver (page 9).
• Remove any obstacles in the path
between the remote control and the
receiver.
• Replace all the batteries in the remote
control with new ones, if they are
weak.
• Make sure you select the correct input
on the remote control.
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