Ford 2016 TRANSIT Owner's Manual page 360

Issue
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
Transit (TTH) Canada/United States of America, enUSA, First Printing
SYNC
AppLink issues
Possible cause(s)
The USB connection to
SYNC may need to be reset.
The bluetooth volume on
the phone may be low.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
357
Possible solution(s)
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.