Troubleshooting - Sony SRG-300H Operating Instructions Manual

Hd color video camera
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Troubleshooting

Before bringing in your camera for service, check the following as a guide to troubleshooting
the problem. If the problem cannot be corrected, consult your Sony dealer.
Symptom
The power of the camera is
not turned on.
The picture is not
displayed on the video
monitor connected to the
camera.
Pan, tilt, or zoom cannot be
operated.
The EXPOSURE menu
cannot be set except for
FULL AUTO.
The infrared remote
commander does not work.
The VISCA CONTROL is
not available with a
computer connected to the
camera.
38
Troubleshooting
Cause
The AC power adaptor is not
connected to the DC 12 V
connector firmly.
The AC power cord is not
inserted firmly into the AC
power adaptor or the AC outlet.
The video cable is not connected
properly.
The exposure is not set correctly
on the camera.
The SYSTEM SELECT switch
on the rear of the camera is not
set correctly.
A menu is displayed on the
monitor screen.
The panning or tilting range is
limited.
WIDE D is not set to OFF.
The CAMERA SELECT button
you pressed on the infrared
remote commander does not
match the number set with the IR
SELECT switch on the camera.
The computer is not correctly
connected to the camera.
Remedy
Insert the power cord firmly as
far as it will go.
Insert the power cord firmly as
far as it will go.
Check the connection between
the camera and video monitor.
Set the exposure correctly on the
EXPOSURE menu (page 16).
Check the selected output signal
format of the camera and the
input signal format of the
connected monitor.
Press the DATA SCREEN button
on the supplied infrared remote
commander to remove the menu
from the monitor screen.
Change the PAN/TILT LIMIT
setting on the PAN TILT ZOOM
menu (page 19).
After setting the WIDE D to
OFF, select the MODE of the
EXPOSURE (page 16).
Press the CAMERA SELECT
button corresponding to the IR
SELECT switch setting on the
camera (page 25).
Make sure the connection
between the computer and
camera is made correctly.
Check that the baud rate setting
(9,600 bps or 38,400 bps) is
properly made with the
BOTTOM switch on the bottom
of the camera (page 10).
Check that the SYSTEM
SELECT switch (page 10) is set
to a position in which video
signals are output.

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