Hearing Aid Compatibility In The Us - Motorola moto e User Manual

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Hearing Aid Compatibility in the US

In the US, specific hearing aid compatibility (HAC) performance ratings can help clarify how certain
wireless phones and hearing aids may perform together. HAC compliant wireless phones are
capable of working with hearing aids that have a minimal immunity rating of at least 2.
The immunity rating indicates how susceptible a hearing aid is to picking up interference from a
digital wireless phone. It can rate the performance of the hearing aid for either microphone and/or
telecoil coupling. Some hearing aids are more immune than others to this interference noise, and
phones also vary in the amount of interference they generate. The US performance rating system
for HAC compliant wireless phones is as follows:
The "M" (microphone) indicates that the product has been tested and rated for acoustic coupling.
The "T" (telecoil) represents that the product has been tested and rated for inductive coupling. The
higher the "M" or "T" rating, the less likely the hearing aid user will experience interference when the
hearing aid is set to the respective microphone or telecoil mode. The highest values to date are 3 and
4 (e.g., "M4" or "M3/T3").
To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone's
packaging. For a list of current HAC models, visit motorola.com/hacphones.
Results will vary depending on the user's hearing aid and hearing loss. If your hearing aid happens
to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out
the phone with your hearing device is the best way to evaluate it for your personal needs. To couple
the device to your telecoil equipped hearing aid, switch your hearing aid to the "T" or telecoil setting.
Then, enable the "Hearing Aid' mode feature on your Motorola phone with the following sequence:
From home, tap Apps > Phone > > Settings > Call Settings > Hearing aids.
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Motorola Mobility hearing aid compatible phones have been tested and rated for use with hearing
aids for some of the wireless technologies that it uses. However, there may be some newer wireless
technologies used in this phone that have not been tested yet for use with hearing aids. It is
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