Star Codes - Mitel 6863i User Manual

Additional Features
If a phone is configured for SCA bridging and it attempts to join a call, but the account on the server does not have this
functionality enabled, an error message displays to the LCD on the phone.
The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if
required. Contact your System Administrator for more information.
Keys States and LED Behavior
There are two call states on the phones that support SCA bridging:
• Bridge-active - A bridged call is in progress.
• Bridge-held - The 3rd-party (i.e., non-SCA party) in the bridge is on hold.
The following tables provide the key states and LED behavior in an SCA bridge call for users involved in an SCA call and
users not involved in the SCA call.
Line Keys and Idle Screens
State Line LED for Local
Idle Off
Seized Solid Green
Progressing (outgoing call) Solid Green
Alerting (incoming call) Flashing Red
Active Solid Green
Held Slow Flashing Green
Hold private Slow Flashing Green
Bridge-active Solid Green
Bridge-held Slow Flashing Green
Line Key Phone Behavior
State
Idle
Seized
Progressing
Alerting
Active
Held
Hold private
Bridge-active
Bridge-held

Star Codes

All of the main call handling and extension management features using star codes can be set on your phone by your
Administrator. If these have not been set up, you can dial any star code commands on the 6863i phone the same way you
would on a regular telephone. Refer to
System Administrator for more information.
40
Caller ID for Remote
N/A
None
Called Party
N/A
Far-end
Far-end
Far-end
Far-end
Far-end
Local Line Key Pressed
N/A
Hang up
Hang up
Answer
Hold
Retrieve
Retrieve
Hold
Retrieve
"Clearspan Feature Access Codes"
Line LED for Remote Caller ID for Remote
Off N/A
Solid Red None
Solid Red None
N/A N/A
Solid Red Far-end
Slow Flashing Red Far-end
Solid Red Far-end
Solid Red Far-end
Solid Red Far-end
Remote Line Key Pressed
Attempt to seize the line
Ignore
Ignore
N/A
Bridge
Bridge
Ignore
Bridge
Bridge
on page 43 for a list of star codes. Contact your
6863i User Guide for Clearspan – 2895-001 – October 2014