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Avoid Service Checklist - Kenmore 417-6171 Series Use & Care Manual

Laundry center
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Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this laundry center.
OCCURRENCE
POSSIBLE CAUSE
NOISE
Rattling and clanking
Foreign objects such as coins or safety pins may be
noise.
in drum or pump.
Belt buckles and metal fasteners are hitting wash
drum.
Thumping sound.
Heavy wash loads may produce a thumping sound.
This is usually normal. If sound continues, washer is
probably out of balance.
Vibrating noise.
Washer is not resting fi rmly on fl oor.
Wash load unevenly distributed in tub.
OPERATING
Washer does not start.
Washer lid is open.
Electrical power cord may not be plugged in or con-
nection may be loose.
House fuse blown, circuit breaker tripped, or a
power outage has occurred.
Water supply faucets are not turned on.
Motor is overheated. Washer motor will stop if it
becomes overheated.
Washer won't spin.
Lid is not completely closed.
Residue left in drum.
Heavily soiled items.
Dryer does not start.
Electrical power cord is not securely plugged in or
plug may be loose.
House fuse blown or circuit breaker tripped.
Thermal limiter tripped.
Dryer runs but won't heat. There are 2 house fuses in the dryer circuit. If 1 of the
2 fuses is blown, the drum may turn but the heater will
not operate. (electric models)
Gas supply valve is not open (gas models).
Dryer does not have enough air supply to support
the burner fl ame (gas models).
LP gas supply tank is empty or there has been a util-
ity interruption of natural gas (gas models).
Drying cycle takes too
Lint fi lter is clogged with lint.
long, outside of the dryer
feels too hot or smells
Exhaust duct requirements have not been met.
hot.
Electric dryer is connected to a 208 volt circuit.
Drying procedures have not been followed.
Outside exhaust hood or exhaust duct may be
clogged or restricted.
High humidity.

Avoid Service Checklist

SOLUTION
Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump. Call a Sears or other qualifi ed
service dealer.
To prevent unnecessary noise and damage to tub, fasten fasten-
ers and turn items inside out.
Stop washer and redistribute wash load.
Move washer so it rests fi rmly on fl oor. Adjust leveling legs. See
INSTALLATION INSTRUCTIONS for details.
Stop washer and rearrange wash load.
Close washer lid. The washer will not operate when the lid is open.
Make sure plug fi ts tightly in wall outlet.
Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If problem is a circuit overload, have it corrected by
a qualifi ed electrician. If problem is a power outage, call local
electric company.
Turn on water supply faucets.
Wait for the motor to cool down before attempting to restart.
Close washer lid. The washer will not operate when the lid is open.
Wipe drum with a nonabrasive household cleanser, then rinse. Shake
or brush excess dirt and sand from items before washing
Make sure the plug fi ts tightly in wall outlet.
Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded.
Call authorized service person for replacement.
Replace fuse.
Check to make sure supply valve is open. See INSTALLATION
INSTRUCTIONS for procedure.
See INSTALLATION INSTRUCTIONS.
Refi ll or replace tank. Dryer should heat when utility service is
restored.
Make sure all lint has been removed from the dryer lint fi lter
before starting each cycle.
Exhaust duct must be at least 4 inches in diameter and made of
rigid or semi-rigid metal.
When in place, the duct must have no more than four 90° bends and
must not exceed length listed in INSTALLATION INSTRUCTIONS.
Drying time will be 20% longer than drying on a 240 volt circuit.
See "Operating Instructions."
Clean out any obstruction.
Use a dehumidifi er near the dryer.
21

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This manual is also suitable for:

417-7171 series417-6172 series417-7172 series