Hdmi/Dvi - Denon AVR-X4100W Service Manual

3. HDMI/DVI

3.1. No picture or sound is output (HDMI to HDMI)
No picture or sound is output.
Check the connection of the HDMI/DVI cable.
(1) Is the HDMI/DVI cable correctly inserted?
(2) Is an HDMI/DVI selector, repeater or image quality improvement
device being used?
(3) Is a certified HDMI cable (with the HDMI mark) being used?
(4) Is the HDMI/DVI cable shorter than 5m?
(5) When the input signal is Deep Color or 4K, are you use a "High
speed HDMI cable with Ethernet" or "High speed cable" that
bears the HDMI logo?
(6) Are a picture and sound output when a different HDMI/DVI cable
is used?
Check the Blu-ray/DVD player.
(7) Are the HDMI output settings of the Blu-ray/DVD player correct?
(8) If using a DENON Blu-ray/DVD player, is the "HDMI" indicator of
the fluorescent display lit?
Proceed to YES if using a Blu-ray/DVD player from another compa-
ny.
NO
(10) Is sound output from the speaker terminal of this unit when the
power of the TV is turned off or the cable connecting the TV to
this unit is removed?
NO
YES
NO
YES
YES
YES
NO
YES
YES
(9) Are a picture and sound output
when the resolution of the Blu-
ray/DVD player is changed?
NO
NO
Check the connection of the HDMI/DVI cable.
YES
Remove all of these and connect only the HDMI/DVI
cable.
NO
Use a certified HDMI cable (with the HDMI mark).
NO
Replace the HDMI/DVI cable with one shorter than 5m
(2m is recommended) and check again.
NO
Use an "High speed HDMI cable with Ethernet" or
"High speed cable" that comes with the HDMI logo.
YES
The HDMI/DVI cable is faulty.
NO
Check the instruction manual of the Blu-ray/DVD player
and set the HDMI output correctly.
YES
Set the output resolution of the Blu-ray/DVD player to a
resolution supported by the TV.
YES
The Blu-ray/DVD player may not support the HDCP
repeater function.
Check with the manufacturer of the Blu-ray/DVD player.
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