Scangear (Scanner Driver) Error Messages - Canon MG3600 series Online Manual

ScanGear (Scanner Driver) Error Messages

If an error message for ScanGear (scanner driver) appears, check the error code and follow the
corresponding solution.
Error Code
1 Error in scanner.
Turn off scanner and follow instructions in User's
4
Guide.
10
Scanner driver will be closed.
122
151
175
176
177
140 Printer is in use or an error has occurred. Check status.
Scanner driver will be closed.
145 Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- Scanner is disconnected.
(It is disconnected from LAN, if using on LAN.)
Please check and try again.
Scanner driver will be closed.
155 Cannot communicate with scanner.
Cable may be disconnected or scanner may be turned
off.
Check status.
Scanner driver will be closed.
156 Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- USB cable is disconnected.
Please check and try again.
Scanner driver will be closed.
157 Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected
from Wired LAN.
- (If using wireless LAN connection) Signal strength is
poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.
Error Message
789
Solution
• Make sure that your scanner or
printer and the computer are
connected correctly.
• Delete MP Drivers, then reinstall MP
Drivers from the Setup CD-ROM or
the web page.
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
• Your scanner or printer may be
damaged.
Restart the computer, then reconnect
your scanner. If the same error
message still appears, contact the
service center.
• Wait for the device operation to
finish, then scan.
• Make sure that your scanner or
printer is turned on.
• Delete MP Drivers, then reinstall MP
Drivers from the Setup CD-ROM or
the web page.
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
• Make sure that the selected
application source is correct. Refer to
the application's manual for details.
• Check the printer status.
• With USB connection, check the
connection of the USB cable and
reconnect as required.
• With network connection, check the
connection status and reconnect as
required.
• With network connection, specify the
scanner to use with IJ Network
Scanner Selector EX.
Refer to "Network Scan Settings" for
the setting procedure.