Bad Sound
• Is the input connector plugged completely into the
jack? If using a
⁄
" TS or TRS plug, make sure it is
1
4
plugged all the way in.
• Is it loud and distorted? Reduce the signal level at the
mixer.
• If possible, listen to the signal source with headphones
plugged into the preamp stage. If it sounds bad there,
it’s not the monitor.
• Too much bass or not enough bass? Move around the
room and see if the bass response changes. It’s possible
your listening position coincides with a room mode
where the low frequencies either become exaggerated
or nulled. If so, try moving the monitors to a different
position, or moving your listening position.
Noise/Hum/Buzz
• Check the signal cable between the mixer and the
monitor. Make sure all connections are secure. These
problems usually produce crackling noises, hum, or
buzz.
• If connecting an unbalanced output to the HR824 MK2
balanced input, make sure the shield is connected to the
unbalanced ground of the source and to pins 1 and 3 of
the XLR (or the sleeve and ring of the TRS jack).
• If a CATV cable is connected to the system, try
disconnecting it. If the hum goes away, call your cable
carrier to check for proper grounding of the cable.
• Make sure the signal cable is not routed near AC cables,
power transformers, or other EMI sources (including
wall warts and line lumps!). These sources usually
produce hum.
• Is there a light dimmer or other triac-based device on
the same AC circuit as the monitor? Dimmers cause
buzzing noises. Use an AC line filter or plug the monitor
into a different AC circuit.
• Excessive hiss is an indication of an incorrect gain
setting somewhere before the speaker.
• If possible, listen to the signal source with headphones
plugged in. If it sounds noisy there, it’s not the monitor.
I hear sound from the monitors after I switch
the AC power off!
• Use the front panel switch to turn the monitors on and
off, or turn off the signal going to the monitors when the
AC power is turned off.
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