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Before You Call
(Solutions to Common Problems)
Before you call for service, review this list. It may save you time and expense.
The list includes common
occurrences
that are
not the result of defective
workmanship
or materials
in this appliance.
Oven Control Beeps and
Displays any F code error
(example
F|l).
"d-O"
is displayed.
Faulty
installation.
Range not leveled.
Bad cooking
results.
Surface element does not heat.
Surface
element
too
hot or not
hot enough.
Surface element turns off by
itself.
Warmer zone element
does not
turn on.
Scratches or abrasions
on
cooktop surface.
Metalmarks.
Brown
streaks or specks.
Areas of discoloration
with
metallic
sheen.
Oven light does not work.
Fan noise during cooking
operation.
Electronic
control
has detected
a fault condition.
Press STOP to clear the display
and
stop the beeping.
Reprogram
the oven. If a fault reoccurs, record the fault number. Press
STOP and carl Sears or another
qualified
servicer.
The door was left open and controls
set for self-cleaning
cycle. Close the door and push
STOP pad.
The door was left open and controls set for broil. Close the door for the function to resume.
Place oven rack in center of oven.
Place a level or a marked glass measuring
cup filled with water
on the center of the
oven rack.
If the water
level is uneven, adjust the leveling
legs of the unit (refer to the installation
instructions
for leveling the range).
If the level is still uneven, contact
an installing
agent
to adjust the cabinet
cutout
flooring.
Kitchen cabinet
misalignment
may make oven appear
to be not level. Be sure cabinets
are square and level. Contact
cabinet
maker to correct
problem.
No power to the appliance.
Check steps under _Entire range or oven does not operate"
in this Before You Call checklist.
Too low heat setting. Turn control
to a slightly
higher setting until element
comes on.
Incorrect
control is on. Be sure to use correct
control for the element
to be used.
Incorrect
control setting.
Raise or lower setting until proper
amount of heat is obtained.
Dial markings
are an indicator of relative
heat settings and will vary slightly.
Voltage
is incorrect. Be sure appliance
is properly
connected
to the power source
specified
in the installation instructions. If you are not sure about this requirement
carl
|-gOO-4-MY-HOME®
for service (See back cover).
Lightweight
or warped
pans were used. Be sure to use proper cookware.
Use only flat
bottom,
evenly balanced
medium
or heavyweight
cookware.
Heavy and medium
weight
pans heat evenly. Because lightweight
pans heat unevenly, foods may burn easily.
This is normal.
The element
temperature
rises gradually
and evenly. As the temperature
rises, the element
will glow red. To maintain
the selected
setting, the element
will cycle
ON and OFF. The heating
element
retains enough heat to provide
a uniform
and
consistent
heat during the OFF cycle.
The warmer
element
will
not glow when turned on. The indicator light will turn on when
the warmer
element
is on.
Coarse particles
such as salt or sand between
cooktop
and utensils can cause scratches.
Be sure cooktop
surface
and bottoms
of utensils are dean
before usage. Small scratches
do not affect
cooking
and will become
less visible with time.
Cleaning
materials
not recommended
for ceramic-glass
cooktop
have been used.
See
"Cooktop Cleaning"
section under General
Care & Cleaning.
Cookware
with rough bottom
has been used. Use smooth,
fiat-bottomed
cookware.
Sliding or scraping
of metal utensils on cooktop
surface.
Do not slide metal utensils on
cooktop
surface.
Use a ceramic-glass
cooktop
cleaning
cream to remove the marks.
See _Cooktop
Maintenance"
section under General
Care & Cleaning.
Boilovers are cooked onto surface.
Use razor blade
scraper to remove soil.
See
"Cooktop Maintenance"
section under General
Care & Cleaning.
Mineral
deposits from water
and food. Remove using a ceramic
glass cooktop
cleaning
cream.
Use cookware
with clean, dry bottoms.
Burned-out
or loose bulb. Follow the instructions under Changing
Oven Light to replace
or tighten the bulb.
A cooling
fan may automatically
turn on and off to cool internal parts. This is normal,
and the fan may continue
to run even after oven is turned off.
38
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