Toshiba e-Studio 2500c Operator's Manual page 310

8 JOB STATUS
Scan Job
Error code
Remote Scan
2A20
2A40
2A50
2A51
Scan to E-mail
2C10, 2C12,
2C13, 2C20-
2C22
2C11, 2C62
2C14
2C15
2C30-2C33
2C40
2C61
2C63, 2C64
2C65, 2C66,
2C69
2C6A
2C6B
2C6C
2C6D
2C70
2C71
2C72
308 Error Code
Problem
Failed to acquire Perform the job in error again.
resource If the error still occurs, turn the power OFF and then back ON.
Perform the job in error again.
System fatal error Turn the power OFF and then back ON. Perform the job in error
again.
Job canceling Job was canceled.
Power failure Check if the power cable is connected properly and it is inserted
securely. Check if the power voltage is unstable.
Illegal job status A system error has occurred during sending an E-mail. Retry it.
If the error still occurs, contact your service representative.
Not enough memory When there are running jobs, perform the job in error again after
the completion of the running jobs. If the error still occurs, turn
the power OFF and then back ON, and perform the job again.
Invalid parameter Make sure you specify the settings correctly and try again.
specified
Message size Fragment the message into several smaller-sized ones and
exceeded limit or max- send them again.
imum size
Disk access error When there are running jobs, perform the job in error again after
the completion of the running jobs. If the error still occurs, turn
the power OFF and then back ON, and perform the job again.
Failed to convert When this error occurs at the slim PDF setting, retry the scan. If
image file format the error still occurs, retry it with the normal PDF setting.
When this error occurs other than at the slim PDF setting, turn
the power OFF and then back ON. Retry the scan. If the error
still occurs, contact your service representative.
Failed to read Address Turn the power OFF and then back ON.
book Retry the job in error. Reset the data in the Address book and
retry it. If the error still occurs, contact your service representa-
tive.
Invalid domain Ask your administrator to set the IP address.
address
Failed to connect to Make sure the SMTP server is correctly working, or the SMTP
SMTP server server address has been set correctly. Then retry the scan.
Failed to send E-mail Turn the power OFF and then back ON. Retry the scan. If the
message error still occurs, contact your service representative.
Invalid address speci- Ask your administrator to check if there is an illegal character in
fied in From: field the E-mail address of the equipment. Delete the illegal character
and reset the appropriate E-mail address, then perform the job
again.
Invalid address speci- Check if there is an illegal character in the Destination E-mail
fied in To: field address. Delete the illegal character and reset the appropriate
Destination E-mail address, then perform the job again.
NIC system error Turn the power OFF and then back ON. Retry the job in error. If
the error still occurs, contact your service representative.
SMTP service is not Ask your administrator to enable the SMTP setting.
available
SMTP authentication Check if the SMTP authentication method, login name and
error password are correct. Check if the setting and the port number
of SSL correspond to those of the server.
POP Before SMTP Check if the settings of POP Before SMTP and POP3 are cor-
error rect.
What to do