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Kenmore 790.9761 series Use & Care Manual page 30

Double oven electric ranges

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Before You Call
Solutions to Common Problems
Before
you call for service,
review the following
list. It may save you time and expense.
Possible solutions
are provided
with the
problem
listed:
Problem
Solution
Poor baking
results
Many
factors
affect
baking
results. Use proper
oven rack position.
Center food
in the
oven and space pans to allow
air to circulate.
Preheat
oven to the set temperature
before
placing
food
in the oven. Try adjusting
the recipe's recommended
temperature
or
baking
time. See "Adjusting
Oven Temperature"
on page
22 if you feel the oven is too
hot or cold.
Oven does not operate
Oven light does not work
Flames inside oven or smoking from
oven vent
Self clean does not work
Oven racks discolored
or do not
slide easily
Oven smokes excessively when
broiling
Oven control panel
beeps and
displays any F or E code error
The time of day
is not set. The oven clock
must first be set in order
to operate
the oven.
Be sure oven controls
are set properly.
See "Minimum
and Maximum
Control
Settings"
on page
13 and review
instructions
for the desired
cooking
function
in this manual.
Service
wiring
is not complete.
Be sure the oven light is secure in the socket.
See "Replacing
the Oven
Light"
on
page
27.
Excessive
spills in oven. Grease
or food
spilled
onto oven bottom
or oven cavity.
Wipe
up excessive
spills before
starting
oven. If flames
or excessive
smoke are present
when
using broil, see "Setting
Broil"
on page
19.
Oven control
not set properly.
Review Self Clean
section.
Oven
racks left in oven cavity
during
self clean. Always
remove
oven racks from oven
cavity
before
starting
a self clean cycle. Clean
using a mild abrasive
cleaner
following
manufacturer's
instructions.
Rinse with clean water,
dry, and replace
in oven.
Incorrect
setting.
Follow
broiling
instructions in "Setting
Broil" on page
19.
Meat
too close to the broil
element.
Reposition
broil rack to provide
proper
clearance
between
the meat and broil element.
Remove excess fat from meat. Cut remaining
fatty
edges to prevent
curling.
Grease
build up on oven surfaces.
Regular
cleaning
is necessary
when broiling
frequently.
Grease
or food
splatters
will cause excessive
smoking.
Oven control
has detected
a fault
or error condition.
Press STOP to clear the error code.
Try bake or broil function.
If the F or E code error repeats,
turn off power
to appliance,
wait 5 minutes
and then repower
appliance.
Set clock with correct
time of day. Try bake
or broil function
again.
If fault
recurs, press STOP to clear. Call a service technician.
Soil not completely
removed
after
Self Clean was interrupted.
Review Self Clean instructions.
self clean
Excessive
spills on oven bottom.
Clean
before
starting
self clean.
Surface
element is too hot or not hot
Incorrect
surface
control
setting.
Adjust
power
level setting.
enough
Surface
element does not heat or
Be sure the correct
surface
control
is turned
on for element
needed.
does not heat evenly
Lightweight
or warped
pans used. Use only flat, evenly
balanced,
medium
or heavy-
weight
cookware.
Flat pans heat better than
warped
pans. Cookware
materials
and
weight
of the material
affect
heating.
Heavy and medium-weight
pans heat evenly.
Because lightweight
pans heat unevenly,
foods
may burn easily.
3O

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