Possible cause Remedy
Blade jammed. Disconnect from
but blade does
No noise and
Faulty electrical Disconnect from
the blade does
What to do if your mower needs
For after sales service please refer to the section
'Lawnmowers & Garden' within your local
Unwanted products and the
Should you find one day that your mower
needs replacement, or is of no further
use to you, think of the protection of the
environment. Black & Decker service agents
will accept your old mower and will dispose of
it in an environmentally safe way.
Black & Decker lawn and garden
This guarantee provides 36 months parts cover
and 12 months labour (UK), 24 months parts
cover and labour (Australia and New Zealand).
In all cases proof of purchase will be required.
lf your Black & Decker mower becomes defective,
within the guarantee period, due to faulty materials
and workmanship, we guarantee to either replace all
defective parts, or at our discretion, replace your
mower free of charge, provided that:
Your mower is returned to one of our authorised
repair agents with evidence of purchase.
Your mower has been used within the
parameters of its consumer classification.
Your mower has not been used for hire purposes.
Plug your mower
into an alternative
Check if a new
fuse is required.
check all electrical
connections in the
Repairs have not been attempted by anyone
other than our authorised repair agents.
The failure represents normal wear and tear.
This guarantee is offered as an extra benefit and is
additional to your statutory rights.
Our guarantee policy
Failures due to the following are not covered:
Replacing worn or damaged blades, nylon line
and chains, or cables damaged during storage
or use. These are regarded as replacement items
which wear during normal usage.
Failures as a result of sudden impact or obvious
Failures due to usage not in accordance with
instructions and recommendations contained in
The use of other than genuine Black & Decker
accessories and parts may damage or reduce the
performance of your Black & Decker mower and may
render the guarantee void.
Black & Decker after sales service
(UK, Australia and New Zealand only)
Black & Decker offers a nationwide network of
authorised service agents. The use of other than
genuine Black & Decker accessories and parts may
damage or reduce the performance of your
Black & Decker product and may also endanger the
user. The terms and conditions of the warranty may
also be effected.
It is our aim that all Black & Decker customers should
be totally satisfied with their Black & Decker product
and after sales service, if help or advice is needed
please contact a local Black & Decker authorised
repair agent who will be happy to help. Full details of
our after sales service can be obtained from any of
our Black & Decker authorised repair agents.
Other Black & Decker products
Black & Decker has a full range of outdoor power
tools that make life easy in the garden. If you would
like further information on other products, please
contact the Black & Decker Service Information
Centre at the address towards the back of this
manual, or contact your Black & Decker stockist.