Help - BT PaperJet 55 Printing Manual

Help

Autopilot does not work
Autopilot tells you when to change between
black and colour cartridges when printing
a document.
Check that your document has colour and
mono sections.
The printer driver uses a pre-set format to
store documents to be printed. Make sure
you have not set the Windows 95/98/Me EMF
format as the spool data format in the print
driver Properties box because this will prevent
the Autopilot from working properly.
Printer will not collate my document
Some applications allow you to collate printed
documents. If you have selected Collate as
well as Autopilot, the Autopilot takes priority
over the collating function.
My laptop PC will not switch on when
connected to the PaperJet 55/65
Disconnect the printer cable from the PaperJet
55/65. Turn on your laptop and PaperJet
55/65. Re-connect the printer cable.
User guide will not print
Have you installed Acrobat Reader 4.0? You
cannot print unless you have version 4.0 or
higher. You can install version 4.0 from
your PaperJet 55/65 Software CD. See page
8 of this guide.
10
PaperJet 55/65 user guide ~ Edition 2.0 ~ 06.07.01
When printing in mono, the image comes
out in a different proportion to the image
shown on screen
Try printing again, with the Print mode setting
on Presentation or Letter.
Printer functions don't seem to work
properly
Have you re-configured your PCs parallel port?
Ensure it is set to 'bidirectional' mode in the
firmware set-up. (BIOS)
The printed page is different to the set-up
shown on my applications print dialogue
box
Give the print driver the same settings as the
print dialogue box.
An error message is displayed after the
print job has started
Have Adobe Type Manager fonts been
installed? If so, uninstall them or use their
version 3.0.
BT PaperJet 55/65 Helpline
If you cannot resolve a problem by using
the Help section, contact the Helpline
0845 052 0052.