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Before you call for service...
Problem
Wine chiller too warm
Wine chiller has odor
Moisture forms on
outside of wine chiller
Moisture collects inside
(in humid weather,
air carries moisture
into wine chiller when
door is opened)
Frost forms on interior
surfaces of wine chiller
Wine chiller too cold
Temperature in the
display is not the
temperature that
was just set.
Condensation on front
of door
Water on floor behind
wine chiller
The door will not
close properly
10
Possible Causes
Door left open.
If the temperature setting is
not showing what you last
selected, a power outage
may have occurred.
Interior needs cleaning.
Not unusual during periods
of high humidity.
Too frequent or too long
door openings.
Wine bottles touching
the back wall.
This is normal.
Door left open.
Temperature control
is set too cold.
If the temperature setting is
not showing what you last
selected, a power outage
may have occurred.
The room temperature where
the wine chiller is located is
too cold.
This is normal.
Wine chiller is located in a
high humidity environment.
Door left open.
The Wine/Beverage Cooler is
not level.
The door was reversed and not
properly installed.
The gasket is dirty.
The shelves are out of position.
What To Do
• Door is not self-closing. Always make sure that the
door is closed after opening .
• Check to see if a bottle is holding door open.
• When the power came back on, the wine chiller
returned to the default setting, which is 50°F (10°C) .
Reset the control to the desired setting .
• See Care and cleaning .
• Wipe surface dry.
• Reposition bottles.
• See the Defrosting section .
• Excessive frost may form if the door is left open.
See the Defrosting section .
• Door is not self-closing. Always make sure that the
door is closed after opening .
• Check to see if a bottle is holding door open.
• See About the control and settings .
• When the power came back on, the wine chiller
returned to the default setting, which is 50°F (10°C) .
Reset the control to the desired setting .
• For proper operation, the room temperature should
be equal to or greater than the set temperature of the
wine chiller .
• After you set the temperature, the display will go
back to showing the actual temperature .
• Wipe off the condensation with a clean, dry cloth.
• Locate the wine chiller in a lower humidity
environment .
• Door is not self-closing. Always make sure that the
door is closed after opening .
• Check to see if a bottle is holding door open.
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