Troubleshooting - Yamaha DVD-S550 Owner's Manual

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are
experiencing is not listed below or if the instruction below does not help, set this unit to
the standby mode, disconnect the power cord, and contact the nearest authorized
YAMAHA dealer or service center.
Problem
No power
No picture
Distorted picture
Completely distorted picture
or black/white picture with
DVD
No sound or distorted sound
No audio at digital output
No sound and picture
No output from subwoofer
during stereo
Disc can't be played
Picture freezes momentarily
during playback
The player does not respond to
the Remote Control
Buttons do not work
24
– Check if the AC power cord is properly connected.
– Press the STANDBY/ON on the front of the DVD system
to turn on the power.
– Refer to your TV's manual for correct Video In channel
selection. Change the TV channel until you see the DVD
screen.
– Check if the TV is switched on.
– Sometimes a small amount of picture distortion may appear
depending on the disc being played back. This is not a
malfunction.
– Make sure the disc is compatible with the DVD/Player.
– Ensure that the DVD Player's TV Type is set to match that
of the Disc and your TV.
– Adjust the volume.
– Check that the speakers are connected correctly.
– Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS and if
not, please make sure the digital output is set to PCM only.
– Check if the audio format of the selected audio language
matches your receiver capabilities.
– Check that the RGB/SCART cable is connected to the
correct device (See "Video Connections").
– Check that all speaker settings in the setup menu have been
change to small instead of large.
– The DVD+R/RW, DVD-R/RW, CD-R/RW must be
finalised.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD yourself,
ensure that your disc contains at least 10 pictures or 5 MP3
tracks.
– Region code incorrect.
– Check the disc for fingerprints/scratches and clean with a
soft cloth wiping from centre to edge.
– Aim the Remote Control directly at the sensor on the front
of the player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/– signs) as
indicated.
– To completely reset the player, unplug the AC cord from
the AC outlet for 5-10 seconds.
Solution