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Summary of Contents for Savi W745A
- Page 1 Savi W745A ® Multi Device Wireless Headset System User guide...
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Page 2: Table Of Contents
Contents Welcome System requirements What's in the box Base and headset basics Accessories (sold separately) Customise your headset Install the headset battery Use the fit kit to assemble your headset Right over-the-ear assembly Left over-the-ear assembly Position your headset Over-the-head assembly Behind-the-head assembly Charge your headset and spare battery Charge your headset... - Page 3 Devices tab Device settings > Base tab Device settings > Headset tab Device settings > Security tab Applications tab Preferences About tab Plantronics Update Manager Troubleshooting Headset Desk phone Mobile Softphone...
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Page 4: Welcome
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745A wireless headset system, which has a WO2A base and a WH500A headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. -
Page 5: What's In The Box
What's in the box Headset and battery Base, deluxe charging cradle and spare battery Over-the-head headband Behind-the-head headband Headset fit kit with ear loops, ear tips and foam sleeve USB cable Telephone interface cable Power supply... -
Page 6: Base And Headset Basics
Base and headset basics Base Power jack Computer button Handset lifter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Bluetooth pairing button/LED Desk phone speaking volume Subscription button/LED Desk phone configuration switch Charging LED Desk phone listening volume Headset Ear loop Battery... -
Page 7: Accessories (Sold Separately)
Accessories (sold separately) Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port. Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off the hook. Enables remote call control with your headset. ™... -
Page 8: Customise Your Headset
Customise your headset After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimise the position of the microphone. Install the headset Position the battery as shown on the headset and slide into position until the battery snaps into place. -
Page 9: Position Your Headset
NOTE Ensure the ear loop is flat against the headset before rotating. Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch facing the microphone as shown. Press on to attach. NOTE Ensure the large end of the ear tip points to the microphone. -
Page 10: Over-The-Head Assembly
Over-the-head assembly Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. Rotate the headset up. The headband can be worn on the right or left side. To optimise the position of the headset, push the headset in so the microphone is close to your mouth. - Page 11 NOTE Ensure the large end of the ear tip points to the microphone. To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
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Page 12: Charge Your Headset And Spare Battery
Charge your headset and spare battery Charge your headset Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the base. Plug one end of power supply into power jack on back of the base and other end into working power outlet. -
Page 13: Desk Phone: Connect And Call
Desk phone: connect and call Choose desk phone setup Choose a desk phone setup A, B or C and connect cables. Desk phone (standard) • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box. -
Page 14: Make A Desk Phone Call
Make a desk phone call While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. If you do not hear a dial tone, open the side panel and adjust the middle configuration switch until you do. -
Page 15: Mobile: Connect And Call
Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED flashes red and blue. The base will remain in this mode for 10 minutes. If it goes off, you will need to press it again. -
Page 16: Computer: Connect And Call
Computer: connect and call Connect your computer Connect the USB cable. Place a softphone call While wearing your headset, short press the base computer button. Dial a call from your computer softphone. End the call by pressing the headset call control button. Position your base The minimum recommended separation between your desk phone and the base is 6 inches. -
Page 17: Headset Features
Headset features Headset controls Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. Volume/Mute button Increase the volume Press the volume button up Decrease the volume Press the volume button down Mute/unmute a call... -
Page 18: Headset Battery Level
Replace your headset battery The spare headset battery is located in a battery compartment on the side of the charging cradle. As the battery is hot-swappable, you won't lose a call if you replace the battery within five minutes. Open the battery compartment door on the side of the charging cradle and remove the battery. Disconnect the battery from the headset. -
Page 19: Mute Your Headset During A Call
Use the base When the system is idle, short press the base subscription button once to get feedback on the headset battery level. The computer, mobile and desk phone button LEDs will light up, indicating your headset battery level. Headset battery level Computer button Mobile button LED on Desk phone button... -
Page 20: Turn On/Off Headset Led
For Windows Vista and Windows 7 systems Adjust your overall volume by going to: Start Menu > Settings > Control Panel > Sound > Playback. Click “OK” to confirm your change. For Windows XP systems Adjust your overall volume by going to: Start Menu > Settings > Control Panel > Sounds and Audio Devices >... -
Page 21: Base Features
Base features This section describes the base, its buttons and their functions. Base buttons Basics When you press on a base button, you are opening a phone line/audio channel. Depending on the circumstances, you won’t necessarily hear a dial tone until you’ve dialled from your phone. The base buttons allow you to switch to a different phone line/audio channel. -
Page 22: Set The Range
Disabling over-the-air subscription The Savi system is supplied with the over-the-air subscription enabled. In a multi-shift environment, you may want to disable this mode of subscription. You can enable/disable over- the-air subscription with the base subscription button or with the Plantronics Control Panel. - Page 23 establish a connection with your mobile phone by pressing the base Bluetooth button again, before the auto connection feature will resume. You may customise this feature using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Devices > Device Settings > Base > Auto Connect to Mobile Phone.
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Page 24: Daily Use
Daily use Incoming calls Answer a call The easiest way to answer an incoming call from the desk phone, mobile phone or computer is to press the headset call button when you hear an incoming call. Alternatively, you can answer an incoming call by pressing the base button for the line that is ringing. - Page 25 Dial a call using your desk phone. To end the call, press the headset call button and hang up the handset. Alternatively, you can place an outgoing call by pressing your headset call control button, then dialling from your desk phone if the desk phone is the default line. Place a mobile phone call While wearing your headset, short press the base mobile button.
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Page 26: Multi-Phone Status
Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect. You can also check the Savi W740 Skype connection status by going to Skype and checking the Tools > Options > Advanced > Advanced Settings > “Manage Other Programs Access” setting. - Page 27 subscribed to the base. The first headset is the primary user’s headset and the number inside the next headset is the number of guest headsets subscribed to the base. The following example shows one primary headset with two guest headsets conferenced in.
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Page 28: Advanced Use
Provides online access to the user guide and support and displays your headset system’s information Devices tab To configure your settings, select Plantronics Savi 7xx from the pull-down menu and click the Device Settings button. Below are the setting options and defaults for the base and headset. NOTE... -
Page 29: Device Settings > Base Tab
Device settings > Base Feature Settings Default General Default line Desk phone/PC/Mobile Desk phone Range High/med/low High Desk phone audio Wideband/narrowband Narrowband bandwidth PC audio bandwidth Wideband/narrowband Narrowband Bluetooth enabled Selected/not selected Selected Auto connect to mobile Selected/not selected Selected phone Stop auto connect to Selected/not selected... - Page 30 Base settings Range High up to 350 ft. Medium up to 150 ft. up to 50 ft. To change the range with the base, see Setting the range. Audio bandwidth for desk phone and PC Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria, which reduces the number of systems that can be deployed in a small area.
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Page 31: Device Settings > Headset Tab
Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio- Limiting is SELECTED, the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation. -
Page 32: Applications Tab
Feature Settings Default General Mute tone Standard/low/off System tones Standard/low/off Standard Second inbound call Ring continuously/ Ring continuously ring once/ignore Auto answer Selected/not selected Not selected Desk phone Desk phone ringtone Sound 1/sound 2/ Sound 1 sound 3 Desk phone volume Standard/low/off Standard PC ringtone... - Page 33 Options Features Settings Default Media player When a call begins Mute/pause/do nothing Pause When a call ends Unmute/play/do Play nothing General Ring both headset and Selected/not selected Not selected Maintain headset to PC Selected/not selected Not selected link Help us improve this Selected/not selected Selected software by allowing us...
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Page 34: About Tab
Plantronics contact information. The version of software and firmware currently running on your system is also shown here. Plantronics Update All required software and firmware for Savi systems can be remotely updated when updates are Manager available. Start Plantronics Update Manager from Windows Start Programs menu > Programs >... -
Page 35: Troubleshooting
Troubleshooting Headset My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. See Position your headset. -
Page 36: Desk Phone
People I talk to can hear a buzz in Move the base further away from your phone. See Position your the background. base. If the base power supply is plugged into a power strip, plug it into the wall directly. Desk phone The handset lifter is installed, but Ensure the handset lifter power cord is firmly pushed into the... - Page 37 For Windows Vista and Windows 7 systems • Refer to the “Sound” option in your PC Control Panel. • Under the “Playback” tab, change the default setting from “Speakers Savi Office” to your PC speakers. Click “OK” to confirm your change. For Mac OS X •...
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Page 38: Need More Help
© 2011 Plantronics, Inc. Plantronics, HL10 and Savi are trademarks or registered trademarks of Plantronics, Inc. Internet Explorer, Lync, Windows, Windows XP and Windows Vista are registered trademarks of Microsoft Corporation in the US and other countries. Pentium is a trademark of Intel Corporation in the U.S.
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