Email To Technical Support Services; Other Documentation - NEC Generation N3000 M760s User Manual

Other Sources of Information for Troubleshooting

Other Documentation

•
Your computer may be shipped with last minute information sheets in the documentation package.
Read them in their entirety.
•
Consult the Windows
problems.
•
Read the on-line help of the faulty software.
Help From The Technical Support Centre
Contact your Technical Support Centre if the suggested actions don't solve the problem.
Note:
.
Depending on your configuration, the technical support phone numbers for your
country can be found directly:
•
in Windows Vista
•
in the UltraCare Warranty document shipped with your computer.
If the warranty of your system offers you this possibility, you may want to call the technical support line.
Before doing so:
•
Please be in front of the computer when you call. The Technician you speak with will want to verify
the situation and possibly walk you through some additional trouble shooting to determine exactly
what has happened. Have your telephone next to the computer, so that you can work with the computer
as you are talking to the technician. This will make it much easier to determine the root of the problem.
•
If you have already done some trouble shooting on your own, write down what you have done and give
this information to the Technician. In addition, if you are getting any error messages, write them down,
word for word. The exact wording of an error message can give the Technician vital information on the
nature of the problem.
•
Be prepared to work with the Technicians. They are trained professionals, ready to assist you. They are
well versed in guiding both new and experienced computer users.
Help From The Technical Support Web Site
Connect to the following web site
computer system. The web site features a Frequently Asked Questions (FAQ) database, a new drivers and
utilities download section, as well as a documentation library. While connected to the Internet, go to
www.nec-computers.com, select your country, and click the Support link available on the page.

Email to Technical Support Services

While connected to the Internet, go to www.nec-computers.com, select your country, and click on Contact
Us.
© 2007-2009, NEC Computers S.A.S. All rights reserved.
®
on-line help. It contains several troubleshooters that could help you solve some
, click Start, then right-click Computer, and select Properties.
®
www.nec-computers.com
Solving System Problems
for any technical information on your
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