Troubleshooting - Electrolux EHH6340FOK User Manual

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6.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, and food with sugar. If not,
the dirt can cause damage to the hob.
Put the special scraper on the glass
surface at an acute angle and move
the blade on the surface.

7. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem
You cannot activate or op-
erate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva-
ted.
The hob deactivates.
Residual heat indicator
does not come on.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and some detergent. After
cleaning, rub the hob dry with a soft
cloth.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is released.
You touched 2 or more
sensor fields at the same
time.
STOP+GO function oper-
ates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
You put something on the
sensor field .
The zone is not hot be-
cause it operated only for a
short time.
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the con-
nection diagram.
Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse releases
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Refer to "Daily use" chapter.
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated suffi-
ciently long to be hot,
speak to an Authorised
Service Centre.