Brother PDS-5000 User Manual page 115

Troubleshooting
IMPORTANT
• To avoid damage to the jammed document, DO NOT pull the document out before opening the ADF Cover.
• Remove any paper from the ADF before closing the ADF Cover.
• To avoid future document jams, do the following:
• Close the ADF Cover properly by pushing it gently in the middle.
• Configure the settings for your document properly.
• Clean the Rollers. See Clean the inside of your scanner on page 92
• Stagger the pages and then load your document.
• Make sure your document is suitable for the machine. See Acceptable documents on page 5.
• Load the card vertically when scanning cards.
• Select Long Page from the Scan Area / Page Size or Page Size drop-down list, under the Paper tab
when scanning a long document.
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