Sony Ipela PCS-G60 Operating Instructions Manual page 223

Visual communications system
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Symptom
Cause
No connection.
Wrong number was dialed.
The setting of "Line I/F" is not
correct (when using direct dialing).
The registered items in the Phone
Book are not correct.
Some of the system settings are not
correct.
The IP address and network mask
are not set correctly (when using
LAN).
The LAN or ISDN cable is
disconnected.
The LAN or ISDN cable is
connected to the incorrect
connector.
The LAN or ISDN cable is down.
The cable exclusively designed for
the ISDN connection is used for
LAN connection (when using
LAN).
Incorrect type of cable (cross or
straight cable) is used for the LAN
or ISDN connection.
The DSU is turned off (when using
ISDN).
If you disconnect the
communication with an abnormal
procedure, e.g., unplugging an
ISDN cable or turning off the
system during communication, you
may not connect to the ISDN line
for a while (when using ISDN).
If you repeat plugging/unplugging
or turning on/off, you may not
connect to the network for a while
(when using LAN).
LAN connection timeout (when
using LAN).
Packet for communication is not
acceptable under the current LAN
environment (when using LAN).
The remote terminal is not turned
on.
Solution
Check the entered number.
Set "Line I/F" to correct interface
referring to "Calling a Remote Party"
(page 102).
Register the party correctly referring
to "Registering a Remote Party –
Phone Book" (page 114).
Set the system settings correctly
referring to "Registering Local
Information" (page 55).
Ask the system administrator to set
them correctly (page 68).
Connect correctly (pages 29, 30).
Connect correctly (pages 29, 30).
Replace the cable with a new one.
Use the cable for LAN connection.
Use the correct type of cable.
Turn on the DSU.
Turn off the power of the system and
wait for a few minutes before turning
it on again.
Turn off the power of the system and
wait for a few minutes before turning
it on again.
Try again later.
Consult with the system administrator
so that the packet for Communication
becomes acceptable under your LAN
environment.
Ask the remote party to turn on the
terminal.
Troubleshooting
223

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