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Before You Call; General Care & Cleaning - Kenmore 790. 9802 series Use & Care Manual

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General Care & Cleaning
Changing the Oven Light
Be sure the oven is unplugged and all parts are COOL before replacing the oven light bulb. Do not turn
the oven light on during the self-cleaning cycle. High temperature will reduce lamp life.
The interior oven light will turn on automatically when the oven door is opened.
The oven light may be turned on when the door is closed by using the oven light switch located on the control panel.
On a self clean oven the lamp is covered with a glass shield held in place by a wire holder.
To replace the light bulb:
1. Turn the power off at the main source.
2. Wear a leather-faced glove for protection against possible broken glass.
3. Replace bulb with a 40 watt appliance bulb only.
4. For self-cleaning oven, press wire holder to one side to release glass shield,
change bulb and be sure to replace glass shield.
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
Oven Control Beeps and
Displays any F code error
(example F11).
d-O is displayed.
Faulty installation.
Range not leveled.
Bad cooking results.
Entire oven does not
Surface element does not
Surface element too hot or
not hot enough.
Surface element turns off
by itself.

Before You Call

Solutions to Common Problems
Electronic control has detected a fault condition. Press STOP to clear the display and stop the
beeping. Reprogram the oven. If a fault reoccurs, record the fault number. Press STOP and call
Sears or another qualified servicer.
The door was left open and controls set for self-cleaning cycle. Simply close the door.
Place oven rack in center of oven. Place a level on the oven rack. Contact installing agent if rack and
cabinet cutout flooring are not level.
Place a marked glass measuring cup filled with water on the center of the oven rack. If the water
level is uneven, refer to the installation instructions for leveling the range.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square
and level. Contact cabinet maker to correct problem.
When the oven is first plugged in, or when the power supply to the oven has been interrupted, the
display will flash. The oven cannot be programmed until the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact Sears or another
qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Setting Oven Controls to set the controls.
House fuse has blown or circuit breaker has tripped immediately following installation. House fuse
may not be fully engaged. Check fuse and screw or engage circuit breaker securely.
No power to the appliance. Check steps under "Entire range or oven does not operate" in this Before
You Call checklist.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is on. Be sure to use correct control for the element to be used.
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings
are an indicator of relative heat settings and will vary slightly.
Voltage is incorrect. Be sure appliance is properly connected to the power source specified in the in-
stallation instructions. If you are not sure about this requirement call 1-800-4-MY-HOME® for service
(See back cover).
Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom, evenly
balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because
lightweight pans heat unevenly, foods may burn easily.
This is normal. The element temperature rises gradually and evenly. As the temperature rises, the el-
ement will glow red. To maintain the selected setting, the element will cycle ON and OFF. The heating
element retains enough heat to provide a uniform and consistent heat during the OFF cycle.


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