Troubleshooting, Servicing, And Maintenance; Accessing Event Notifier Configuration Wizard; Maintaining Your Storage System - HP StoreEasy 1000 Storage Administrator's Manual

6 Troubleshooting, servicing, and maintenance

The storage system provides several monitoring and troubleshooting options. You can access the
following troubleshooting alerts and solutions to maintain the system health:
Notification alerts
System Management Homepage (SMH)
Hardware component LEDs
HP and Microsoft support websites
HP Insight Remote Support software
Microsoft Systems Center Operations Manager (SCOM) and Microsoft websites
HP SIM 6.3 or later, which is required for proper storage system/HP SIM integration.
NOTE:
attempt to configure HP SIM to use the ProLiant SNMP agents, because the configuration is
untested and unsupported. The ProLiant SNMP agents are enabled on the storage system by
default and should not be disabled as they are used for internal management functions. If they
are enabled for external client consumption, HP SIM must be configured so it does not attempt
to communicate with these agents.

Accessing Event Notifier Configuration Wizard

Use the Event Notifier Configuration Wizard to configure the storage system to automatically send
email notifications about critical, warning, and information system statuses.
You can launch the Event Notifier Configuration Wizard:
From Windows Server Manager, select Tools→HP StoreEasy→Configure Email Alerts.

Maintaining your storage system

HP recommends the following maintenance guidelines for upgrading your system components
(operating system, software, firmware, and drivers), depending on your environment:
If your storage system is working properly, you are not required to install any updates.
If security updates are important for your operating environment, you can:
◦
Use Microsoft Windows Update to download updates.
◦
Use Windows Update Server to update the server blades in the storage system.
◦
Download and install specific security updates as needed from the Microsoft Security
TechCenter website:
http://technet.microsoft.com/security/default.aspx
If your maintenance policy is to only update servers to the most current and tested versions of
the system components, you can install the latest HP service release. To find the latest service
release, go to
can also register your product on the HP support and drivers page to receive notification of
new service releases for your product.
If your maintenance policy allows you to update servers to the most current versions of the
system components for which HP has not completed testing and bundled as a service release,
Integration with HP SIM is only supported using the WBEM/WMI interfaces. Do not
http://www.hp.com/go/support and search for your specific product. You
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