Fingerprint Sensor - Toshiba Satellite A300 User Manual

Problem
The mouse pointer
moves too fast or too
slow
The mouse pointer
moves erratically

Fingerprint sensor

Problem
Reading of the
fingerprint was not
successful
The fingerprint cannot
be read due to injuries
to the finger
Fingerprint Pre-OS
feature or Single Sign
On feature cannot be
enabled
Fingerprint Pre-OS
feature does not work
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User's Manual
Procedure
Try changing the double-click speed setting in the
mouse control utility. Click Start → Control Panel
→ Hardware and Sound → Mouse to access it.
The mouse might be dirty. Refer to your mouse
documentations for instructions on cleaning.
If problems persist, contact your dealer.
Procedure
Please try again using the correct posture. Refer
to Using the fingerprint sensor
Operating Basics.
Try the recognition process again using another
enrolled finger.
Try the recognition process again using another
enrolled finger.
If fingerprints from all the enrolled fingers cannot
be read, please logon by using the keyboard to
input the password for the time being.
If problems persist, contact your dealer.
Please use TOSHIBA HW Setup to register the
User Password if it was not registered.
Make sure you have enroll finger in windows
account.
Set the User Password by using TOSHIBA HW
Setup and restart the system.
Make sure place a checkmark in "Enable Pre-OS
Fingerprint Authentication" on the TrueSuite
Access Manager setting.
Troubleshooting
in Chapter 4,
9-12