Transfer - Cisco EX60 User Manual

15 Transfer Call

Transfer

In a call tap
Transfer.
Tap Complete
transfer—see
also text in side
bar.
Locate
whom to
call in the
usual way.
The call will be transferred.
Place the call in
the usual way.
About Transfer
Basically, you have two options when
transferring calls; viz. unattended
and consultative transfer.
The scenario described on this page
is the unattended transfer, where
you transfer the call to someone
else without consulting that person
before the transfer is carried out.
If you consult the person first, you
will transfer after having used the
swap feature—see the next page for
more on this.
D1501611 User Guide Cisco TelePresence
EX60 and EX90
Produced: December 2014 for TC7.3
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Cisco Systems, Inc. All rights reserved.